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Release 12: The Global Business Release

Increase Competitiveness Through Streamlined, Global Operations


Farid Gurbanov Principal Iris Consulting

Oracle At-a-Glance
Globally #1 in Database #1 in Supply Chain Mgmt #1 in Customer Relationship Mgmt #1 in Human Capital Mgmt #1 in Industries
Founded in 1977. Headquarters in Redwood Shores, CA with operations in 145 countries.

- Retail - Communications - Public Sector - Professional Services - Financial Services

275,000 total customers 220,000 database customers 30,000 applications customers 19,000 SMB apps customers 30,000 middleware customers

17,700 partners 60,000 employees 14,000 developers 7,000 support staff

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Globalization Changes Everything


R&D: Procter & Gamble to source 50% of new
product ideas from global partners by 2010

Design: Boeing designs navigation and landing


gear systems in India

Procurement: Pella sells windows primarily in the


US, but sources many parts overseas

Manufacturing: Sony, Dell, and Apple use Chinas


Quanta Computer for laptop manufacturing

Shared Services: Citigroup uses a single global


HR system to serve all divisions and geographies
Our strategy is to work with global networks to leverage the best technologies on the planet. -- HP SVP Dick Conrad

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Management Challenges
Globalization creates unique challenges in managing

Compliance Mandates
Increased and varying regulatory / security requirements exert additional burdens on businesses

Competitors
The Internet eliminated borders making all markets global markets

Customers & Employees


Manage employees and customers dispersed across geographic and cultural boundaries

Suppliers
Margin pressures force companies to search for goods & services anywhere in the world resulting in complex supply networks

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

To Meet These Challenges, Businesses Must


Think Globally to make the right decisions Work Globally to be more productive Manage Systems Globally to lower cost and
increase performance

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Introducing Oracle E-Business Suite R12

The

Global Business
Release
Brought to You by Oracle Applications Unlimited
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Flexible Architecture Meets the Needs of Dynamic, Global Businesses


Role-Based Portal Access Complete Enterprise Security Integrated Systems Management Performance Management Applications Analysis, Planning & Reporting
Integration Services Process Orchestration User/System Configuration Data Hubs Application Server Web Services Development Tools Collaboration Tools

Compliance Framework

Standards-based Adaptable Accessible Secure Scalable

Fusion Middleware Database

RAC / Grid

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Release 12 Enables You To

Think Globally Work Globally Manage Systems Globally


Make more informed and compliant decisions with a global view of customers, suppliers, partners, and operations

R12 Improves Global Decision Making by Supporting All Types of Reporting/Analysis


Think

Work Manage

Executives

Managers

Analysts

Make timely decisions


Reporting
Consolidation & Compliance Profitability Analysis

Planning
Forecasting & Modeling Portfolio Analysis

with integrated information systems

Target information
delivery with rolebased dashboards

Operational Reporting

Performance Scorecards

Network Optimization

Inventory Optimization

Protect organizational
integrity with secure information delivery

Users

Transaction Processing
Financials, Supply Chain, Projects, PLM, Sales & Marketing, HR, Service

Sensor Based Services

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

R12 Improves Global Decision Making by Supporting All Types of Reporting/Analysis


Think

Work Manage

Consolidation & Compliance Profitability Analysis Operational Reporting Portfolio Analysis Network Optimization Inventory Optimization

Make more informed financial decisions Achieve greater insight into the profitability of global operations Make better and faster decisions at dramatically lower cost Balance and align global projects with organizational objectives Optimize supply chain networks Optimize global inventory levels and locations

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Financial Consolidation


Make more informed financial decisions with a single, accurate, global view of financial position

Think

Work Manage

Perform true global


consolidation by bringing together financial data from any source

Automate consolidation process


to improve speed, consistency, and auditability

Capture and apply accounting


rules to meet local reporting standards worldwide

Use familiar spreadsheets to


build sophisticated financial statements with drilldown links

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Profitability Analysis
Achieve greater insight into the profitability of global operations and provide actionable information for driving margin improvement

Think

Work Manage

Models Methods

Cost Pools % Distributions Rate X Volume

Achieve global view


of profitability from multiple data sources

Calculate profitability
based on user-definable rules and formulas

Profitability Engine
Drivers Resources Activities Statistics Costs / Revenue Transactions

Analyze profitability
along any dimension including geography, product, channel, segment, customer, organization, etc

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Real-Time Operational Reporting


Make better and faster decisions at dramatically lower cost
Daily Results, Flexible Periods Multiple Currencies

Think

Work Manage

Flexible Comparisons

Get rapid results with


an out-of-the-box mgmt reporting system

Get the right


Performance Measures (KPIs) Drag & Drop Portlets Graphs / Trends Reports w/ Drilldown

information with rolebased dashboards

Get complete
information with seamless drilldowns

New in R12:
- 6 dashboards, 49 KPIs, 90 rpts - A focus on global sourcing,
purchases, and supplier mgmt

Project Portfolio Analysis

Think

Work Manage

Balance and align global projects with organizational objectives and strategy

Define: Build consensus by establishing and


Projects Strategy

communicating a common framework for evaluating projects

Evaluate: Simulate the impact of business


change by evaluating what-if scenarios
Metrics & Ranking

Select: Rate and rank portfolios to ensure


strategic fit and/or maximize return on investment

Integrate: Ensure individual project success by


Scenarios

seamlessly connecting with Oracle Projects for tracking and planning

Communicate: Streamline the delivery of project


Balanced Portfolio

portfolio status and decisions to global stakeholders

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Strategic Network Optimization

Think

Work Manage

Create optimal supply chain networks by continuously evaluating the cost and revenue impact of global supply & fulfillment decisions

Increase profits through asset rationalization


- Model supply chain to determine optimal mix and
location of facilities and equipment

- Analyze scenarios via geographical visualization

Reduce costs through dynamic sourcing


- Leverage network plan to improve sourcing,
inventory, and replenishment strategies

Manage global risk more effectively by


Graphical Simulation of Network

anticipating supply and demand fluctuations

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Inventory Optimization

Think

Work Manage

Optimize global inventory levels & locations based on anticipated demand

Without Oracle

Maximize on-time product


delivery while minimizing inventory costs

Inventory Cost

Lower Inventory Cost

With Oracle

Improve delivery flexibility by


storing common subassemblies which are completed only when an order is placed - Account for global demand,
supply & lead-time variability

Improve On-Time OnDelivery

- Select the best global inventory


investment strategy

10

30

50

75 80 85 90 95 100

Product Delivery

Reduce inventory write-offs

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Release 12 Enables You To

Think Globally Work Globally Manage Systems Globally


Increase productivity with global processes that cross applications, divisions, and regions

A New User Experience for R12


duplicate screens

Think

Work Manage

Accelerate global roll-outs with simplified user interface and business flows

Reduced pop-ups and Re-designed and streamlined


entire workflows

Reduced the number of steps


to complete key tasks

Improved overall look & feel


and visual style

Increased personalization
capabilities
Improved Workflow in Targeted Areas Campaign Management Customer Support Collections & Payments Loan Management Financial Consolidation Online Candidate Registration Absence Management Salary Administration Self-Service Purchasing Sourcing Supplier Collaboration Business Intelligence

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Financial Management


Drive Shared Services with R12 Financial Management Initiatives

Think

Work Manage

Shared Service Center

Single Global Database

Org 1

Org 2

Org 3

Examples: Payables, Purchasing, Collections, HR

Increase the efficiency of shared services and single database operations with streamlined processing, reporting, and access across operating units

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Financial Mgmt:

Multi-Org Access

Think

Work Manage

Increase the efficiency of shared services and single database operations with streamlined ACCESS, processing, and reporting across operating units

Belgium Perform multiple tasks across operating units (OUs) without changing responsibilities
Legal Entity

Holland
Legal Entity

Denmark
Legal Entity

Belgium
Operating Unit

Holland
Operating Unit

Denmark
Operating Unit

Single Responsibility

For Example:

Define and manage OUs from a central location View and manage customers across OUs Enter and pay invoices across OUs Receive goods across any OU Negotiate with suppliers for your enterprise, not just your OU

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Financial Mgmt:

Subledger Acctg

Think

Work Manage

Increase the efficiency of shared services and single database operations with streamlined access, PROCESSING, and reporting across operating units Ensure both corporate
Ledger A US GAAP US COA US Calendar

visibility and local compliance by automatically creating accounting for all legal entities
Dr Cr

Single subledger transaction (e.g. invoice, payment) can create multiple accounting entries

USD

Simplify inter-account
reconciliation for key business flows such as procure-to-pay or order-to-cash

Ledger B French GAAP/IAS Plan Comptable French Calendar

Subledger Transaction

Streamline reporting and


inquiries by leveraging a common and consistent data model across all subledger applications

EUR

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Financial Mgmt:

Ledger Sets

Think

Work Manage

Increase the efficiency of shared services and single database operations with streamlined access, processing, and REPORTING across operating units

Ledger A US GAAP US COA US Calendar

Provide real-time view of


financial position without first performing a consolidation

Allocate, post, and report on many ledgers at the same time

USD

Ledger C US GAAP US COA US Calendar

Simplify daily ledger


operations including accelerating the month end close

GBP

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Corporate Governance
Document, test, monitor, and certify ongoing compliance with Sarbanes-Oxley Section 404, Basel II, and other global regulations

Think

Work Manage

Track Compliance Status, Document Findings, Recommend Changes Assess Internal Controls

Document Processes

Scope Audit

Test Controls

Create Library & Org Structure

Certify and Report Results

Reduce risk by
continuously monitoring controls

Reduce costs through


reliable and repeatable compliance processes

Ensure auditability via


secure, change control and history

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Human Resource Localizations


Manage all employees within a single system while adhering to local, in-country regulations
UAE Finland India

Think

Work Manage

Denmark

New in R12: Localizations expanded for 10 countries Oracle now has localizations for 30 countries covering 87% of world GDP
Business Process Examples

Kuwait

Mexico

Enterprise & workforce management Workforce sourcing & development Compensation & benefits management Payroll management

Sweden

Norway

Poland

Russia

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Manufacturing Practices for APAC


Satisfy local requirements to compete in key outsourcing regions
Golden Tax Support for China

Think

Work Manage

Asia Pacific is the factory floor for the world

Provide compliant VAT calculation, invoicing, and tax reporting via China-certified Golden Tax software

Chargeable Subcontracting
Automatically create replenishment orders and track component allocations & inventory for sub-contracted manufacturing (e.g. Shikyu)

In 2005, Chinas global trade surplus more than tripled

Periodic Average Costing


Support accounting compliance requirements in countries such as China/Taiwan

Customer Acceptance, Deferred Revenue and COGS


Recognize and account for COGS and revenues in the same proportion, based on flexible contingencies & within the same accounting period

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Transportation Management

Think

Work Manage

Drive down logistics costs and increase on-time delivery by managing the international movement of goods within a single, scalable system

Optimize Modes & Routes Plan across multiple legs, tiers, nodes,
and modes (truck, air, train, ocean)

Event Mgmt

Payments

Automate Execution & Collaboration

Manage internal and 3rd party fleets


(eg. LSPs) in the same system

Handle all supplier inbound and


customer outbound deliveries

Enable partners to transact and


self-update (eg. pick-up request)

Display results via intuitive, graphical UI

Handle exceptions via automated


event management notifications

Integrated with Shipping, Receiving, Inventory Management, and Purchasing

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Global Customer Service


Drive revenue and customer loyalty with superior customer service

Think

Work Manage

Efficiently resolve issues at the customers convenience regardless of


geographic location

Coordinate the delivery of all global services within a single system


- Self-service & agent-assisted - On-site repair - In-house repair & refurbishment - Outsourced / 3rd party services - Internal issues (help desk) - Investigations (case mgmt)

Increase revenues while decreasing contact, research & execution costs

Case Management
Manage key activities related to cases / clients / involved parties and securely share information across geographies or agencies

Customer Support
Initiate service requests 24x7 plus interact with service reps online via new screens for internal & external customers

Field Service
Coordinate service delivery across time zones, schedule outsourced services globally, utilize digital maps to route reps

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Utilize Digital Maps to Route Reps


Minimize drive time, maximize customer face time

Think

Work Manage

Optimizing street-level routes enables you to:

Drive service revenue


by enabling maximum number of service visits for each service representative

Drive cost reduction by


reducing mileage, travel time, and cost

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Release 12 Enables You To

Think Globally Work Globally Manage Systems Globally


Reduce implementation, integration, and management costs of global applications

Dramatically Lower IT Costs through System Consolidation


Only Oracle

Think

Work Manage

Supports all languages and


localizations in same database

Scales to very large volumes


via RAC and Grid Computing

Lower Cost

Better Automation

Better Information

Consolidate data centers Administer fewer systems For each new flow,
leverage existing setups and reference data

Standardize, document,
and audit processes

All detail available


for drilldown

Integrated crossapplication business flows

Deploy DBI in weeks


vs. quarters or years for a traditional warehouse

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Oracles Single Global Database

Think

Work Manage

Oracle saves over $1 billion annually using a single global database

Merged 40 data centers worldwide into 1 database Reduced overall IT cost by 46% Reduced cost of expense transactions by 70% Increased sales force productivity by 10-20% Reduced web support cost per request by 60% Consolidated IT infrastructure of acquired
companies into Oracles single global database
374,000 people 208,000 projects 307,000 vendors 1.45M customers 42.7M AR invoice lines 11M AP invoices 4.7M sales orders 40.7M sales order lines

6.4 terabytes of data 13.2B rows of data 101 operating units 533 sets of books

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Secure the Global Enterprise


Risk Without control of data integrity and access, business risk increases Manageability Multiple user communities require management (clerical, self-service, customers, suppliers) Cost User provisioning, de-provisioning and re-provisioning are often manual and labor-intensive Audit & Compliance Government mandated accountability is driving new scrutiny of security

Think

Work Manage

Address global security pressures with a comprehensive security portfolio

Provide enterprise-wide,
standards-based security - Single sign-on - Corporate directory - Access / identity management - Identity federation

Simplify security administration


- Decentralized, delegated user admin - Automated & self-service provisioning
with approvals - Extended IT and system admin security with DB tools (e.g. DB Vault)

Continuously monitor environment


- Security dashboard / reports - Best practice & typical violations

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Configure, Dont Customize


Highly configurable global system lets you tailor the system without programming Accelerate systems deployment Preserve configurations through upgrades

Think

Work Manage

Eliminate costly customizations

Flexfields User definable data key Folders User tailorable forms Workflow Configurable business process flow Custom Library Directory for customer extensions (forms) OA Framework / Forms Personalization Configurable page look & feel, navigation, tabs, fields, buttons XML Publisher Flexible report / document output

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Comprehensive Integration Repository


Simplify and accelerate systems connectivity

Think

Work Manage

A Catalog of All EBS Integration Points


Web Services Public Java & PL/SQL APIs Business Events Batch Interfaces

Enable key integration types


Business to Business Enterprise Application Integration Business Process Management Business Activity Monitoring

Support industry-standard messages Support standards-based XML documents Search and view available interfaces via powerful UI Automatically keep in step with source code via standard patching

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Next Gen. Business Process Mgmt

Think

Work Manage

Integrate Oracle, 3rd party & legacy applications to extend process automation

Quickly integrate
Oracle EBS PeopleSoft Financials Custom Order Application

heterogeneous applications using an intuitive, graphical UI

Manage system
BPEL Process Manager
Business Process Step 1 Step 2 Standard Interfaces Cross-application maps Step 4 Step 5

performance via web with a user-friendly console

Step 3

Reduce connectivity
headaches with pre-packaged, standard interfaces for applications and legacy systems

Siebel CRM

Mainframe HR Application

New Web Application

Built on widely adopted


industry standard language (BPEL)

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Apps Management Pack for EBS


Consolidate and simplify systems management

Think

Work Manage

Manage entire systems


infrastructure (apps, middleware, DB, H/W) from a single console

Provide visibility across dev, test,


and production systems

Proactively monitor KPIs and


events with alert notifications

Drive root cause analysis with


graphical topology views and config / patch level comparisons

Accelerate EBS provisioning with


automated system cloning

Open integration with 3rd party


products and mgmt frameworks

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

E-Business Suite Patching


Simplify maintenance and minimize system downtime

Think

Work Manage

Ensure patch compatibility with


customers installation and automatically alert for incompatibility

Leverage faster programs to analyze


patch prerequisites

Generate custom read me


instructions based on customerspecific setup and configuration

Automatically consolidate read me


instructions for multiple patches and eliminate redundant steps

Automatically detect patches that


have already been downloaded (i.e. maintain download history)

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

EBS Release 12 Feedback

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

EBS R12 Feedback:

From a Leading Analyst

Executive Brief: Oracle E-Business Suite R12 October 2006

In our opinion Oracle's EBS 12 is a significant step forward in the integrated suite approach to enterprise applications. The Suite is functionally rich and serves the global enterprise well. As a tightly integrated suite of products, businesses will realize significant gains from the interoperability of the suite environment.

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

EBS R12 Feedback:

From a Global Customer

Feedback from Release 12 Training, October 2006

The ability to access multiple operating units with a single responsibility can simplify SOX compliance monitoring. -andThe ability to perform a health check of our global instances throughout the accounting cycle instead of waiting until the books are closed is a valuable aspect of reporting across Ledgers. -- Pam Bateman, Business Solutions Manager for Finance Centralization of subledger accounting rules would minimize set up and maintenance, providing greater financial control, and enforcing a consistent approach for true global accounting. -- Carolyn Carter, Director of Global Accounting, Process Mgmt Banks, taxes, payments, and accounting everything that becomes centralized will bring Emerson tremendous efficiencies. -- Greg Harre, Controller, Tool Company

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

EBS R12 Feedback:

From Our Global Partners


Brian A. Mitchell Global Business Services Americas Oracle Practice Lead

We found Oracles E-Business Suite Release12 to be rich in functionality that our clients need to succeed in todays business world. Release 12 features will help solve our clients biggest business process and industry-specific challenges and we look forward to partnering with Oracle and our joint clients. For many of our clients, sharing services is strategic and we are pleased that Oracle recognizes this as one of the main drivers for changing its E-Business Suite financials architecture to facilitate businesses operating global shared service centers.

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

EBS R12 Feedback:

From Our Global Partners

Feedback from Release 12 Training October 2006

Oracle continues to invest in a better user experience in E-Business Suite Financials Release 12 -- from centralized accounting, tax and supplier maintenance to a new user interface. Oracles new XML Publisher is visionary and empowers end users. This new capability enables users to create their own reports, minimizing the dependency on the IT staff. Many clients are evaluating whether to upgrade from Oracle E-Business Suite 11i to Release 12 or wait for the larger Fusion release. There are significant application & architecture changes in Release 12. Upgrading now will help build the foundation to prepare for Fusion -- maximizing business value while mitigating risk.

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Summing it up

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

R12 is the Global Business Release


Think Globally to make the right decisions Work Globally to be more productive Manage Systems Globally to lower cost and
increase performance Brought to You by Oracle Applications Unlimited
CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

Release 12 -- Ready for Global Roll-Out

Oracle Consulting & Partners


Trained and Ready to Assist with Upgrades and Implementations

Advanced Tools and Training


Available to Facilitate Transition

Oracle Support Trained and


Ready to Address Your Questions and Issues

Oracle is Ready to Make You Successful

CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

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