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IBM - Domino Web Access server crash when users access mail files; Truncated call stac...

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Domino Web Access server crash when users access mail


files; Truncated call stacks occur in Domino NSD

Flash (Alert)
Abstract
Since upgrading your Domino server to release 7.0.2 or 6.5.6, the server
crashes randomly (daily or more frequently) when Domino Web Access
users access their mail files. These crashes can be intermittent, and
sometimes difficult to reproduce.
Content
Table of contents:
Problem
truncated W32 stack
truncated UNIX stack
How to address the issue
Why the issue occurs
Domino 7.0.2 NSD with full crash stack different from the ones
above
Domino 6.5.6 W32 full call stack
Domino 6.5.6 on AIX 5.2
Domino 6.5.6 on Solaris 9

Problem:
Since upgrading your Lotus Domino server to release 7.0.2 or 6.5.6,
the server crashes randomly (daily or more frequently) when Lotus
Domino Web Access (iNotes Web Access) users access their mail
files. These crashes can be intermittent, and sometimes difficult to
reproduce.
Slightly different Notes System Diagnostic files (NSDs) can result. In one
case, an NSD may be generated that contains a full call stack listed for the
fatal thread (see example stack below).
In another case, an NSD may be generated that contains only a truncated
call stack (only one stack frame listed). In Domino 7.0.2 on W32, NSD
now dumps additional data, where the ASCII section appears to show
activity in the users' contact lists, when picking or adding a name. The fatal
callstack in the NSD is truncated and looks similar to the following.
truncated W32 stack:
##################################################
### FATAL THREAD 71/100 [
nhttp: 0a2c: 18a4]
### FP=0x77656e3d, PC=0x6d614e20, SP=0x0d2411dc
### stkbase=0d250000, total stksize=262144, used
stksize=60964
### EAX=0x000005a3, EBX=0x25420d6c,
ECX=0x215810b0, EDX=0x00000003
### ESI=0x0d2430a8, EDI=0x0d2430a8, CS=0x0000001b,
SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b,
GS=0x00000000 Flags=0x00010206
Exception code: c0000005 (ACCESS_VIOLATION)

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##################################################
[ 1] 0x6d614e20
Invalid stack frame detected: Unable to read
process memory for frame
Information in the ASCII section is similar to the following, with the
distinguishing information highlighted in red bold. Note also another
possible distinguishing feature of this crash is a rather large "used stksize"
of nearly 60 KB (in blue bold):

truncated UNIX Stack:

Note: It is possible for Domino on UNIX to suffer from a truncated stack


as well, which may hinder proper diagnosis. NSD does not dump stack
frame contents on UNIX, therefore there is no ASCII to examine for the
evidence of "NameList". However, one can still note the possible
distinguishing feature of a larger than normal current stack size ("cur-size")
of over 70 KB (above in blue bold). One may also use the URL History in
NSD (or thread logs) to confirm the use of DWA.

How to Address the Issue


Domino 6.5.6 Fix Pack 1 (FP1) addresses this issue for 6.5.x, and Domino
7.0.2 Fix Pack 2 (FP2) and Domino 7.0.3 address the issue for 7.x. This
issue is fixed also in Domino 8.0.
Excerpt from the Lotus Domino fix lists (available at

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http://www.ibm.com/developerworks/lotus):
Name Picker
SPR# PPET6TSS3A - Fixed an HTTP crash when accessing the
DWA NamePicker using an iNotes6.ntf based mail file. There were
no error messages displayed during the crash. This regression was
introduced in 6.5.6 and 7.0.2.
Excerpt from the Lotus Domino fix lists (available at
http://www.ibm.com/developerworks/lotus):
Name Picker
SPR# JUYA5ZYW56 - Fixed an intermittent http crash using Name
Picker.
Refer to the Upgrade Central site for details on upgrading Notes/Domino.
Workarounds:
This issue can be worked around in one of the following ways.
1. Obtain a hotfix under SPR# PPET6TSS3A. This hotfix applies to
releases 6.5.6, 7.0.2, and 7.0.2 Fix Pack 1. Contact IBM Lotus Support to
obtain the hotfix.
-OR2. The crashes can be alleviated if the Domino Web Access mail files are
upgraded to use the DWA 7 design template (DWA7.ntf) instead of the
DWA 6 design template (iNotes6.ntf).
Note: Customers who are currently running Domino 7.0.2 or 7.0.2 Fix
Pack 1 and wish to continue using the iNotes6.ntf design rather than
upgrading to the DWA7.ntf design must obtain and install the files
described in the download document, "Files to replace iNotes6 related files
included with Domino 7.0.2 server" (#4013870).

Why the Issue Occurs


It has been found that the most likely cause is when a DWA user attempts
to access a Directory that will display an entry in it containing an extended
character as the last character of a specific Directory entry. The Directory
can be anything from the local Personal Contact list, Domino Directory, or
Directory Assistance databases, including LDAP directories. The extended
character can be anything above ASCII 128. This includes not only special
alphabetical characters, but also characters such as tabs.
Domino 7.0.2 NSD with full crash stack different from the ones above:
The crash stack below cites the function Haiku::ShimmerNamePicker(),
which distinguishes these crashes as resulting from DWA code, rather than
a more general HTTP code issue.
This particular crash has been seen in DWA 6.x and 7.x. It is fixed in
Domino releases 6.0.5 and 6.5.3. A fix is currently being investigated for
7.x.
Excerpt from the Lotus Notes and Lotus Domino Release 6.0.5 and 6.5.3
MR fix lists (available at http://www.ibm.com/developerworks/lotus):
Name Picker
SPR# JUYA5ZYW56 - Fixed an intermittent server crash using Name
Picker

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#######################################################
### FATAL THREAD 40/63 [
nHTTP:066c: 2124]
### FP=0x0b380934, PC=0x60001746, SP=0x0b380928,
stksize=12
### EAX=0x0b381c3a, EBX=0x181dffe0,
ECX=0x00000008, EDX=0x181e0022
### ESI=0x181e0000, EDI=0x0b381c5a, CS=0x0000001b,
SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b,
GS=0x00000000 Flags=0x00010293
Exception code: c0000005 (ACCESS_VIOLATION)
#######################################################
@[ 1] 0x60001746 nnotes._Cmovmem@12+310
(181e0020,b381bf8,84,a)
@[ 2] 0x005f16b0
NINOTES.ShimDirectory::setSummaryValue+160
(8a,a,0,b383ad2)
@[ 3] 0x005f15bb
NINOTES.ShimDirectory::enumerateEntry+235
(0,b383900,b38bcac,b381de4)
@[ 4] 0x005f07c3
NINOTES.ShimDirectory::setValue+291
(0,15,b38bcac,b383d90)
@[ 5] 0x005f0600
NINOTES.ShimDirectory::getResult+16
(b383d4c,0,b383ef0,0)
@[ 6] 0x005f24a7
NINOTES.Haiku::ShimmerNamePicker+1159
(b381d9c,2,b385238,b3850a8)
@[ 7] 0x0053e047 NINOTES.Haiku::GetHaikuDatum+2743
(b38bcac,2,b385238,3b)
@[ 8] 0x004b718f
NINOTES.NFormula::ExtensionProc+2367
(b9,50002,b3850a8,b385238)
@[ 9] 0x004b654f NINOTES._INotesCompExtProc@36+79
(3a83cc,b386ae0,b9,2)
@[10] 0x600c2391
nnotes.CompGeneralContext::ExtensionProc+241
(12,b9,0,2)
@[11] 0x600c294d nnotes.ExtensionProc::Execute+205
(3a8794,3a8874,2,0)
@[12] 0x6004ee50
nnotes.AtFunctionNode::ComputeVariants+80
(3a8808,3a8794,3a8558,159177c)
@[13] 0x600991f7 nnotes.AtIf::ComputeVariants+199
(3a8808,3a8558,3a8558,18e9bcaf)
@[14] 0x6004ee34
nnotes.AtFunctionNode::ComputeVariants+52
(3a883c,3a8558,3a8558,6000123f)
@[15] 0x6004e396
nnotes.MainExpressionNode::ComputeVariants+54
(3ab458,3a83cc,0,0)
@[16] 0x6004f012
nnotes.RootNode::ComputeVariants+82
(0,3a83cc,106,b3856b8)
@[17] 0x6004ecf9 nnotes.Compute::Eval+137
(b38807c,b386ae0,106,b386ae8)
@[18] 0x600c209e
nnotes._NSFComputeEvaluateExt@32+126

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(3a83cc,106,b388104,b386aa8)
@[19] 0x004b4dee NINOTES.NFormula::Evaluate+94
(b38807c,0,189ba104,0)
@[20] 0x0057d2bd NINOTES.NFormula::Compute+205
(3a48d2,bd,b38bcac,b38807c)
@[21] 0x0056d884
NINOTES.HuComputedText::Evaluate+164
(b3882f4,0,189ba104,b38bca4)
@[22] 0x0057640d
NINOTES.HuDocNote::GenerateHTML+333
(3a4b2f,b38bca4,b38bcac,0)
@[23] 0x0053d050 NINOTES.Haiku::GenerateHtml+592
(b38bcac,b38bca4,0,0)
@[24] 0x00560f75
NINOTES.Haiku::ProcessEditAction+2613
(94c50f4,77e7b7f8,189d20f4,4c5c3a64)
@[25] 0x005604c8
NINOTES.Haiku::HandleDominoCmd+696
(189d20f4,189d20f4,15bc778,77e7b7f8)
@[26] 0x0053c5b2 NINOTES.Haiku::HandleCmd+1074
(189d20f4,15bc778,0,189d20f4)
@[27] 0x0043fe27
NINOTES.CmdHandlerBase::PrivHandle+103
(189d20f4,0,0,15bc778)
@[28] 0x0043df0b
NINOTES.CmdHandler::PrivHandle+123
(189d20f4,180e9cf4,189d20f4,187720f4)
@[29] 0x0043e02d NINOTES.CmdHandler::Handler+221
(189d20f4,15bc778,77e7b7f8,0)
@[30] 0x0043826a NINOTES.Cmd::Execute+58
(183381c0,18337f2c,0,666e14)
@[31] 0x0047ebb3
NINOTES._InotesHTTPProcessRequest+1715
(183381d0,183381c0,18337f2c,0)
@[32] 0x0047e52f
NINOTES._InotesHTTPProcessRequest+47
(183381d0,3,b38fd50,77f866e1)
[33] 0x10013e44 nhttpstack
(18337f2c,18337dc8,0,3)
[34] 0x1000ff59 nhttpstack
(4,1a470984,17916410,0)
[35] 0x1001cd31 nhttpstack (0,92711b2,0,b38ff20)
[36] 0x10021246 nhttpstack
(92711be,92711b2,0,60091b21)
[37] 0x1002a51d nhttpstack
(3,92711b2,10027650,1002767a)
[38] 0x1002a3a7 nhttpstack (92711b2,0,0,0)
@[39] 0x60114924 nnotes._ThreadWrapper@4+212
(0,0,0,0)
[40] 0x77e5b2d8 KERNEL32.lstrcmpiW+183

Domino 6.5.6 W32 full crash stack:


############################################################
### FATAL THREAD 114/217 [
nhttp: 053c: 0d10]
### FP=0x151512a4, PC=0x6000d69b, SP=0x1515129c
### stkbase=15160000, total stksize=262144, used
stksize=60772
### EAX=0x00000005, EBX=0x670a3b29,
ECX=0xfffffff9, EDX=0xfffffff9

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### ESI=0x00000007, EDI=0x4f32d814, CS=0x0000001b,


SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b,
GS=0x00000000 Flags=0x00010297
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x6000d69b nnotes.OSLocalFree@4+43
(5,151512bc,48386e,5)
@[ 2] 0x00483980
ninotes.INProcessNotesLocalMemory::Deallocate+16
(5,151512c8,483bfc,5)
@[ 3] 0x0048386e
ninotes.INProcessMemory::Deallocate+30
(5,151512d4,483c1c,5)
@[ 4] 0x00483bfc ninotes.operator delete+12
(5,15151878,60054a,5)
@[ 5] 0x00483c1c ninotes.operator delete[]+12
(5,1e,151534a4,0)
@[ 6] 0x0060054a
ninotes.ShimDirectory::setSummaryValue+3130
(80,1e,0,15153676)
@[ 7] 0x005ff8bb
ninotes.ShimDirectory::enumerateEntry+235
(0,151534a4,1515b9a0,15151988)
@[ 8] 0x005fea84
ninotes.ShimDirectory::setValue+308
(0,33,1515b9a0,15153938)
@[ 9] 0x005fe8b0
ninotes.ShimDirectory::getResult+16
(151538ec,0,15153a98,0)
@[10] 0x00600a8a
ninotes.Haiku::ShimmerNamePicker+1258
(15151940,2,15154dec,15154c5c)
@[11] 0x0054529c ninotes.Haiku::GetHaikuDatum+2796
(1515b9a0,2,15154dec,3c)
@[12] 0x004ba48f
ninotes.NFormula::ExtensionProc+2367
(b9,50002,15154c5c,15154dec)
@[13] 0x004b984f ninotes.INotesCompExtProc@36+79
(4f23e6e0,151567a8,b9,2)
@[14] 0x600c1ae2
nnotes.CompGeneralContext::ExtensionProc+274
(12,b9,0,2)
@[15] 0x600c20c3 nnotes.ExtensionProc::Execute+323
(4f23eab8,4f23ec6c,2,0)
@[16] 0x6004e730
nnotes.AtFunctionNode::ComputeVariants+80
(4f23eb2c,4f23eab8,4f23e874,d248400)
@[17] 0x600990a7 nnotes.AtIf::ComputeVariants+199
(4f23ec00,4f23eb2c,4f23e874,1233f864)
@[18] 0x6004e714
nnotes.AtFunctionNode::ComputeVariants+52
(4f23ec00,4f23e874,4f23e874,1233f864)
@[19] 0x6004e714
nnotes.AtFunctionNode::ComputeVariants+52
(4f23ec34,4f23e874,4f23e874,600012bb)
@[20] 0x6004db26
nnotes.MainExpressionNode::ComputeVariants+54
(0,4f23e6e0,1,101afab)
@[21] 0x6004e8f2
nnotes.RootNode::ComputeVariants+82
(0,4f23e6e0,15157d4c,4f23e6e0)

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@[22] 0x6004e510 nnotes.Compute::Eval+144


(87,151567a8,15157d4c,151567b0)
@[23] 0x600c17ce
nnotes.NSFComputeEvaluateExt@32+126
(4f23e6e0,87,15157dd4,1515676c)
@[24] 0x004b808e ninotes.NFormula::Evaluate+94
(15157d4c,0,4f32e024,0)
@[25] 0x00588fc0 ninotes.NFormula::Compute+208
(4f23ae47,c9,1515b9a0,15157d4c)
@[26] 0x00579304
ninotes.HuComputedText::Evaluate+164
(15157fcc,0,4f32e014,4f32e024)
@[27] 0x00581fed
ninotes.HuDocNote::GenerateHTML+333
(4f23b244,1515b9a0,1515b998,0)
@[28] 0x005440f0 ninotes.Haiku::GenerateHtml+592
(1515b9a0,1515b998,0,0)
@[29] 0x0056c976
ninotes.Haiku::ProcessEditAction+2726
(77e6bdf0,4f328014,0,26e6292c)
@[30] 0x0056be58
ninotes.Haiku::HandleDominoCmd+712
(4f328014,4f328014,72c4014,77e6bdf0)
@[31] 0x005435ee ninotes.Haiku::HandleCmd+958
(4f328014,72c4014,0,4f328014)
@[32] 0x00440737
ninotes.CmdHandlerBase::PrivHandle+103
(4f328014,0,0,72c4014)
@[33] 0x0043e7ab
ninotes.CmdHandler::PrivHandle+123
(4f328014,4f072814,77e6bdf0,4f328014)
@[34] 0x0043e8cd ninotes.CmdHandler::Handler+221
(4f328014,72c4014,77e6bdf0,0)
@[35] 0x00438a5a ninotes.Cmd::Execute+58
(38185a9c,381857b4,0,6825d8)
@[36] 0x0048012e
ninotes.InotesHTTPProcessRequestImpl+1758
(38185aac,38185a9c,381857b4,0)
@[37] 0x0047fa1f
ninotes.InotesHTTPProcessRequest+47
(38185aac,3,50dd0084,50240)
@[38] 0x10014ae4
nhttpstack.HTInotesRequest::ProcessRequest+36
(381857b4,3818564c,0,0)
@[39] 0x10010a32
nhttpstack.HTRequestExtContainer::ProcessRequest+690
(5,500400ec,4efa20ec,0)
@[40] 0x1001db73
nhttpstack.HTRequest::ProcessRequest+1747
(e674940,e67467e,e674938,69616d2f)
@[41] 0x10022512
nhttpstack.HTSession::StartRequest+882
(e67468a,e67467e,0,1515ff50)
@[42] 0x1002c309
nhttpstack.HTWorkerThread::CheckForWork+441
(3,e67467e,100292e0,1002930a)
@[43] 0x1002c0f7
nhttpstack.HTWorkerThread::ThreadMain+87
(e67467e,0,0,0)
@[44] 0x60114a44 nnotes.ThreadWrapper@4+212
(0,0,0,0)
[45] 0x77e66063 KERNEL32.GetModuleFileNameA+235

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Invalid stack frame detected: Unable to read


process memory for frame
And in StackFrame you can again find same NamePicker issue:
151513f4 6D650061 686F6F2E
me.a hoo. com. au . |
15151404 00697320 64696E65
dine s\", \"Pe |
15151414 72736F6E 5C222C5C
rson \",\ "\", \"\" |
15151424 293B0A67 5F4E616D
| );.g _Nam eLis t[g_ |
15151434 4E616D65 4C697374
Name List .len gth] |
15151444 3D6E6577 204E616D
=new Nam eLis t(\" |
15151454 385C222C 5C223845
\", \"8E D65C FE2E |
15151464 37383836 37364341
7886 76CA 2571 9300 |
15151474 37454234 46465C22
7EB4 FF\" ,fal se,\ |
15151484 22466C61 6E6E6572
"Smith, Joe
|
15151494 5C222C5C 2244656E
\",\ "Joe.Smith
|
151514a4 65727940 73706F74
joe.com
|
151514b4 2E61755C 222C5C22
| .au\ ",\" Joe Smith |
151514c4 616E6E65 72795C22
\" ,\"P erso |
151514d4 6E5C222C 5C225C22
n\", \"\" ,\"\ ");. |
151514e4 675F4E61 6D654C69
g_Na meLi st[g _Nam |
151514f4 654C6973 742E6C65
eLis t.le ngth ]=ne |
15151504 77204E61 6D654C69
Na meLi st(\ "9\" |

636F6D2E 6175200D |
735C222C 5C225065 | .is
225C222C 5C225C22 |
654C6973 745B675F
2E6C656E 6774685D |
654C6973 74285C22 |
44363543 46453245 | 8
32353731 39333030 |
2C66616C 73652C5C |
792C2044 656E6973 |
69732E46 6C616E6E |
6C657373 2E636F6D | @
44656E69 7320466C
2C5C2250 6572736F |
2C5C225C 22293B0A |
73745B67 5F4E616D |
6E677468 5D3D6E65 |
7374285C 22395C22 | w

POST /mail/jsmith.nsf/iNotes/Proxy/?
EditDocument&Form=s_NamePickerDirectoryList

The crash occurs on Domino 6.5.6 on AIX 5.2. Example crash stacks
from different nsd.logs:
###################################
## thread 32/61 :: http pid=598186, k-id=unning
3, pthr-id=7968
## stack
:: k-state=wait, stk maxsize=262144, cur-size=79156

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###################################
ptrgl.$PTRGL() at 0xd020c1a8
raise.nsleep(??, ??) at 0xd021acdc
raise.nsleep(??, ??) at 0xd021acdc
sleep(??) at 0xd0225c54
OSRunExternalScript(??) at 0xd12f899c
OSFaultCleanup(??, ??, ??) at 0xd12f9c28
fatal_error(??, ??, ??) at 0xd1feefd0
./tmpfiles.880744.scr: 1421: warning: Thread is in
kernel mode, not all
registers can be accessed.
###################################
###################################
## thread 37/61 :: http pid=495712, k-id=unning
2, pthr-id=9253
## stack
:: k-state=wait, stk maxsize=262144, cur-size=79332
###################################
ptrgl.$PTRGL() at 0xd020c1a8
raise.nsleep(??, ??) at 0xd021acdc
raise.nsleep(??, ??) at 0xd021acdc
sleep(??) at 0xd0225c54
OSRunExternalScript(??) at 0xd12f899c
OSFaultCleanup(??, ??, ??) at 0xd12f9c28
fatal_error(??, ??, ??) at 0xd1feefd0
.() at 0x0
Concat__14IAllocedStringFPCUciUi(??, ??, ??, ??)
at 0xd332bee0
__ls__14IAllocedStringFPCc(??, ??) at 0xd37a9574
setSummaryValue__13ShimDirectoryFUsUli
(??, ??, ??, ??) at 0xd37a6dc0
enumerateEntry__13ShimDirectoryFi(??, ??) at
0xd37a43b8
setValue__13ShimDirectoryFi(??, ??) at 0xd37a3c88
getResult__13ShimDirectoryFR9NTextListi
(??, ??, ??) at 0xd37a3b60
ShimmerNamePicker__5HaikuFP5NNoteiPPvPUlPUsT4
(??, ??, ??, ??, ??, ??,
??) at 0xd37a88b8

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GetHaikuDatum__5HaikuFP5NNoteiPPvPUlPUsT4
(??, ??, ??, ??, ??, ??, ??) at
0xd333869c
ExtensionProc__8NFormulaFUsT1PUlPPvPUsT3
(??, ??, ??, ??, ??, ??, ??) at
0xd3388720
INotesCompExtProc(??, ??, ??, ??, ??, ??, ??, ??)
at 0xd3383b14
ExtensionProc__18CompGeneralContextFR7ComputeUlPP9CompValueT2
(??, ??,
??, ??, ??) at 0xd23c144c
Execute__13ExtensionProcFv(??) at 0xd23f81e4
ComputeVariants__14AtFunctionNodeFv(??) at
0xd1236780
ComputeVariants__4AtIfFv(??) at 0xd23feedc
ComputeVariants__14AtFunctionNodeFv(??) at
0xd1236734
ComputeVariants__14AtFunctionNodeFv(??) at
0xd1236734
ComputeVariants__18MainExpressionNodeFv(??) at
0xd1237e6c
ComputeVariants__8RootNodeFv(??) at 0xd12382f0
Eval__7ComputeFv(??) at 0xd1230120
NSFComputeEvaluateExt
(??, ??, ??, ??, ??, ??, ??, ??) at 0xd122d0f8
Evaluate__8NFormulaFR6NValuePi(??, ??, ??) at
0xd33848d8
Compute__8NFormulaFPciP5NNoteR6NValue
(??, ??, ??, ??) at 0xd33ba6f8
Evaluate__14HuComputedTextFR13CoLmbcsStreami
(??, ??, ??) at 0xd35b7498
GenerateHTML__9HuDocNoteFR10HTMLfilter(??, ??) at
0xd35380f0
GenerateHtml__5HaikuFv(??) at 0xd3336240
ProcessEditAction__5HaikuFv(??) at 0xd3787dcc
HandleDominoCmd__5HaikuFR15EditDocumentCmd(??, ??)
at 0xd37867c0
HandleCmd__5HaikuFP3CmdR14CmdHandlerBase(??, ??)
at 0xd3334854
PrivHandle__14CmdHandlerBaseFP3CmdT1(??, ??, ??)
at 0xd341ed00
PrivHandle__10CmdHandlerFP3Cmd(??, ??) at
0xd34234f4
Handler__10CmdHandlerFP3CmdPv(??, ??) at
0xd3423828
Execute__3CmdFv(??) at 0xd32ba174
InotesHTTPProcessRequestImpl__FP18_InotesHTTPrequest
(??) at 0xd3433908
InotesHTTPProcessRequest(??) at 0xd3433020

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IBM - Domino Web Access server crash when users access mail files; Truncated call st... Page 11 of 13

ProcessRequest__15HTInotesRequestFv(??) at
0xd319b8ec
ProcessRequest__21HTRequestExtContainerF19HTApplicationSpaces
(??, ??) at
0xd31856b0
ProcessRequest__9HTRequestFv(??) at 0xd31580e4
StartRequest__9HTSessionFv(??) at 0xd318df0c
CheckForWork__14HTWorkerThreadFv(??) at 0xd3196058
ThreadMain__14HTWorkerThreadFv(??) at 0xd3195bc8
HTThreadBeginProc(??) at 0xd3169eac
ThreadWrapper(??) at 0xd1050170
./tmpfiles.1048626.scr: 1451: warning: Thread is
in kernel mode, not all
registers can be accessed.
###################################

Domino 6.5.6 on Solaris 9


###################################
###### thread 52/118 :: http, pid=8072, lwp=52,
tid=52 ######
###################################
[1] ff09ccdc nanosleep (ae5be190, ae5be188)
[2] fd63b52c OSRunExternalScript (ae5be71b,
fea736f3, ae5beae9, ae5beabc, 800, 201400) + 1dc
[3] fd639a48 OSFaultCleanup (10000, 0, 0, 0,
fc000000, 10018) + 21c
[4] fd6151d0 fatal_error (a, ae5bf2f8, 2b800,
2ba1c, feba77a0, 0) + 1a0
[5] bbba1204
__1cCosHSolarisPchained_handler6FpnJsigaction_ipnHsiginfo_pv_l_
(1, fd615030, bbd04280, ae5bf040, fd615030, 0) +
9c
[6] bba03eb8 JVM_handle_solaris_signal (0,
bbc92000, 3cff48, ae5bf040, a, ae5bf2f8) + 810
[7] fee456c8 __sighndlr (a, ae5bf2f8, ae5bf040,
bba03fa0, 0, 0) + c
[8] fee3f320 call_user_handler (a, ae5bf2f8,
ae5bf040, 0, 0, 0) + 234
[9] fee3f4d0 sigacthandler (a, ae5bf2f8,
ae5bf040, feb6eaf4, fbf484c4, 0) + 64
[10] --- called from signal handler with signal
10 (SIGBUS) --[11] fd654780 OSLocalFree (5, fd21b007, 3, 38c,
6e, 6e) + 38
[12] fcdd0674 __1c2k6Fpv_v_ (5, fd21b007, ea3194,
6800, 6940, fd284958) + 4
[13] fd04b7b0
__1cNShimDirectoryPsetSummaryValue6MHLi_v_
(ae5c0b6c, ea31b0, 8, ae5c0b70, ea3194, 5) + 934

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IBM - Domino Web Access server crash when users access mail files; Truncated call st... Page 12 of 13

[14] fd04adbc
__1cNShimDirectoryOenumerateEntry6Mi_v_ (ae5c0b6c,
0, ae5bf614, 0, 0, fd284958) + 134
[15] fd0497b0
__1cNShimDirectoryJgetResult6MrnJNTextList_i_v_
(ae5c0b6c, ae5c0e64, 0, 1, ae5c1ae8, ae5c19e8) + 8
[16] fd04bd44
__1cFHaikuRShimmerNamePicker6MpnFNNote_ippvpLpH5_H_
(ae5c0e64, 6, ae5c31ec, 33, 5, ae5c3520) + 4d4
[17] fcf0edb8
__1cFHaikuNGetHaikuDatum6MpnFNNote_ippvpLpH5_H_
(ae5c2084, ae5cbf8c, 2, ae5c3380, ae5c31f0,
ae5c3520) + bac
[18] fce29f84
__1cINFormulaNExtensionProc6MHHpLppvpH1_H_
(ae5c4d3c, 0, fd284958, ae5c31f0, ae5c3380,
ae5c3520) + d60
[19] fce28ccc INotesCompExtProc (c87168,
ae5c4d3c, b9, fd284958, ae5c31f0, ae5c3380) + 48
[20] fdb59164
__1cSCompGeneralContextNExtensionProc6MrnHCompute_LppnJCompValue_L_4_
(c81968, c87168, 1, ae5c3588, 2, 0) + 11c
[21] fdb6c4e8
__1cNExtensionProcHExecute6M_pknJCompValue__
(c87508, 2, 294a4, 3, feb328a4, 1518554) + 1bc
[22] fdb96e38
__1cOAtFunctionNodePComputeVariants6M_v_ (c87508,
fdb629cc, c876f4, fec167bc, fdb96dec, fec167bc) +
4c
[23] fdb96e08
__1cOAtFunctionNodePComputeVariants6M_v_ (c875b4,
fdb96dec, ffffffff, 26, feb6eef4, 1518554) + 1c
[24] fdb96e08
__1cOAtFunctionNodePComputeVariants6M_v_ (c87688,
0, c872fc, 1, 1, fec1906c) + 1c
[25] fdb97b50
__1cSMainExpressionNodePComputeVariants6M_v_
(c872fc, c87168, 0, 0, 5, 5) + 18
[26] fdb97db8 __1cIRootNodePComputeVariants6M_v_
(c876bc, 144000, fec19ebc, 3088, 0, fec19ed8) + 58
[27] fdb50470 __1cHComputeEEval6M_v_ (c87168, 0,
fe24d0, 0, 0, 308c) + a0
[28] fdb4eec4 NSFComputeEvaluateExt (c87168, 136,
ae5c6124, ae5c4bd4, 1, 0) + b0
[29] fce27018
__1cINFormulaIEvaluate6MrnGNValue_pi_i_ (ae5c4d3c,
ae5c60a4, 0, 0, 306564, fd284958) + 70
[30] fcf7e478
__1cINFormulaHCompute6FpcipnFNNote_rnGNValue__v_
(c838cf, c9, ae5cbf8c, ae5c60a4, 23, 3b) + 90
[31] fcf63edc
__1cOHuComputedTextIEvaluate6MrnNCoLmbcsStream_i_i_
(ae5c62d8, ae5c62f0, 0, 1, 0, fd284958) + 94
[32] fcf71cd8
__1cJHuDocNoteMGenerateHTML6MrnKHTMLfilter__v_
(ae5cbf8c, e89860, b64, ae5cc060, 11fc, 1000) + dc
[33] fcf0d810 __1cFHaikuMGenerateHtml6M_i_
(ae5cbf84, 2000, 1, 0, ae5cbf8c, fd2ce508) + 25c
[34] fcf4cd90 __1cFHaikuRProcessEditAction6M_i_
(ae5cbf84, fd2cd948, 0, 1, ae5caa34, 0) + c40
[35] fcf4c0f4
__1cFHaikuPHandleDominoCmd6MrnPEditDocumentCmd__i_

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IBM - Domino Web Access server crash when users access mail files; Truncated call st... Page 13 of 13

(ae5cbf84, ea3854, fd2ccab8, 69, 69, 69) + 2bc


[36] fcf0cbb4
__1cFHaikuJHandleCmd6FpnDCmd_rnOCmdHandlerBase__i_
(ea3854, dc434, 51, ae5cbf84, fd284958, 0) + 4f4
[37] fcd65870
__1cOCmdHandlerBaseKPrivHandle6MpnDCmd_2_i_
(dc434, ea3854, 0, 0, 12c8, 1000) + 78
[38] fcd61f24
__1cKCmdHandlerKPrivHandle6MpnDCmd__i_ (dc434,
ea3854, ae5ce17c, fd2a8398, 52de98, 8800) + 58
[39] fcd620a0
__1cKCmdHandlerHHandler6FpnDCmd_pv_nNRequestStatus__
(ea3854, dc434, fcd61ecc, 4caa18, 8c00, 8e54) +
148
[40] fcdca13c
__1cbCInotesHTTPProcessRequestImpl6FpnS_InotesHTTPrequest__i_
(491b3a8, 1f4, ea3854, 0, ae5ce328, ae5cf03c) +
664
[41] fcdc9a90 InotesHTTPProcessRequest (491b3a8,
1, 4c, 0, 8c0cc, ff0000) + 4
[42] ff25e178
__1cPHTInotesRequestOProcessRequest6M_i_ (491b39c,
ff2a30e9, 0, a7a8, 0, a400) + 2c
[43] ff257d20
__1cVHTRequestExtContainerOProcessRequest6MnTHTApplicationSpaces__i_
(491b0c8, 5, ff2fbf20, ff2f1790, ff2f1790, 10) +
3d0
[44] ff26d618 __1cJHTRequestOProcessRequest6M_i_
(491af68, 0, 0, 0, ff2a52b4, 0) + aec
[45] ff27502c __1cJHTSessionMStartRequest6M_v_
(2024f08, 3, 3, 25c, 2025100, fffffddc) + 478
[46] ff285fb8
__1cOHTWorkerThreadMCheckForWork6M_v_ (286cbc, 1,
1, 0, 6cc, 0) + 230
[47] ff285ce8 __1cOHTWorkerThreadKThreadMain6M_v_
(286cbc, 2, a520, ff308fb8, ff285c64, ffffffff) +
84
[48] ff2812a0 HTThreadBeginProc (286cbc, 1, 1, 0,
0, 14fc294) + 34
[49] fd636420 ThreadWrapper (0, fbf484c4,
feb6eaf4, 5c34, 5c38, fbf484c4) + 128
[50] fee45370 _lwp_start (0, 0, 0, 0, 0, 0)
Related information
Files to replace iNotes6 related files included with D

Cross Reference information


Segment

Product

Messaging Lotus
Applications Domino

Component Platform

Lotus
Domino
Server

Version

Edition

AIX,
i5/OS,
Linux,
7.0, 6.5,
OS/400,
6.0
Solaris,
Windows,
z/OS

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12/1/2007

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