Questionnaire Dear Sir/Madam, Thank you for sparing some of your precious time to fill this questionnaire.

It is being distributed to you purely for academic purpose and all the responses will be confidential. Your unbiased choices will be highly appreciated and make this research valuable. SECTION A: Personal Profile Please indicate the appropriate choice by selection in parentheses 1. Gender (a) Male ( ) (b) Female ( ) 2. Age (i) 20 or less ( ) (ii) 20-24 ( ) (iii) 25-29 ( ) (iv) 30-39 ( ) (v) 40-49 ( ) (vi) 50-59 ( ) (vii)60 and above ( ) 3. Marital Status (a) Married ( ) (b) Single ( ) 4. Sector (a) Public ( ) (b) Private ( ) 5. Industrial Composition / Sector (a) Health ( ) (b) Manufacturing ( ) (c) Energy (gas, oil etc) ( ) (d) Financial services ( ) (e) Education ( ) (f )Telecommunication ( ) (g) Any other (write the name) ---------------------------6. Establishment size (i) Less than 25 employees ( ) (ii) 25-99 ( ) (iii) 100-199 ( ) (iv) 200-499 ( ) (v) 500-or more ( ) 7. Job tenure in this organization (I) Less than one year ( ) (ii) 1-2 year ( ) (iii) 2-3 year ( ) (iv) 3-5 year ( ) (v) 5-10 year ( ) (vi) More than 10 years ( ) 8. Position (a) Non Manager ( ) (b) Manager ( ) 9. How many people work under you? ---------Please indicate how much you agree or disagree with the following statements about your organization and work. 1 I am certain how to go about getting my job done. 2 3 4 5 6 7 8 I know what is the best approach to go about to get my work done. I know the pocedures to use for getting my work done. My job provides a lot of variety While perfoming my job I get the opportunity to work on many interesting projects. My job gives me the opportunity to use many new technologies. My job lets me be left on my own to do my own work. I am able to act independently of my supervisor in performing my job. Page 1 of 4 Strongly Disagree Disagree Neither Agree Strongly Agree

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My job provides me the opportunity of self-directed flexibility of work hours. My job by itself provides feedback on how well I am performing as I am working. My job provides me with the opportunity to both communicate with my supervisor and to receive recognition from them as well. I receive feedback from my co-workers about my performance on the job. In social situations, I have the ability to alter my behavior if I feel that something else is called for. I have the ability to control the way I come across to people, depending on the impression I wish to give them. When I feel that the image I am portraying isnt working, I can readily change it to something that does. I have trouble changing my behavior to suit different people and different situations. I have found that I can adjust my behavior to meet the requirements of any situation in which I find myself. Once I know what a situation calls for, its easy for me to regulate my actions accordingly. I am often able to read peoples true emotions correctly (through their eyes). In conversations, I am sensitive to even the slightest change in the facial expression of the person with whom I am conversing. My powers of intuition are quite good when it comes to understanding the emotions and motives of others. I can usually tell when others consider a joke to be in bad taste, even though they may laugh convincingly. I can usually tell when Ive said something inappropriate by reading it in the listeners eyes. If someone is lying to me, I usually know it at once from that persons manner of expression. You have frequently participated in decisions on promotion of any of the professional staff. You have frequently participated in decisions on adoption of new policies. You have frequently participated in decisions on adoption of new programs. You have frequently participated in decisions on hiring of new staff. In this organisation there is no rule manule Whatever situaton arises we have procedure to follow in dealing with it. The employees are constantly being checked on for rule violations. Favoritism rather than merit determines who gets ahead around here. Rewards come only to those who work hard in this Organization. Page 2 of 4

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People in this organization attempt to build themselves up by tearing others down. If coworkers offer to lend some assistance it is because they expect to get something out of it, not because they really care. There has always been an influential group in his department that no one ever crosses. Since I have worked in this department I have never seen the pay and promotion policies applied politically. People here usually don't speak up for fear of retaliation by other individuals. I have seen changes made in policies here that only serve the purposes of a few, not the work unit or organization. Promotion in this department generally goes to high performers. My organisation has made a significant investment in me. The things I do on the job today will benefit my standing with my organisation in the long run. There is a lot of give and take in my relationship with my organisation. I worry that all my efforts on behalf of my organisation will never be rewarded by my organisation. I dont mind working hard today; I know I will eventually be rewarded by my organisation. My relationship with my organisation is based on mutual trust. I try to look out for the best interest of my oganisation because I can rely on my organisation to take care of me. Even though I may not always receive the recognition from my organisation that I deserve, I know my efforts will be rewarded in the future. I work under a great deal of tensions If I had a different job, my health would probably improve. I get irritated or annoyed over the ways things are going here. I seem to tire quickly. Generally speaking, I am very satisfied with this job. I am generally satisfied with the kind of work I do in this job. I frequently think of quitting this job. (Reverse coded) I would be very happy to spend the rest of my career with this organisation. I really feel if this organizations problems are my own. I do not feel like part of the family at my organization. I do not feel 'emotionally attached' to this organisation. This organization has a great deal of personal meaning for me. I feel a strong sense of belonging to my organisation. I often think about quitting. I will probably not stay with this organization for much longer. Page 3 of 4

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Lately, I have taken an interest in job offers in the Newspaper. I help others who have been absent. I help others who have heavy work loads. I Take time to listen to co-workers problems and worries. I go out of way to help new employees. I take a personal interest in other employees. I pass along information to co-workers. I assists supervisor with his/her work (when not asked). My attendance at work is above the norm. I give advance notice when unable to come to work. I take undeserved work breaks. Great deal of my time is spent with personal phone conversations. I complain about insignificant things at work. I conserve and protect organizational property. I adhere to informal rules devised to maintain order. I adequately complete assigned duties. I fulfill responsibilities specified in job description. I perform tasks that are expected from me. I meet formal performance requirements of the job. I engage in activities that will directly affect my performance. If I had my way, I would not let top management have any influence over issues that are important to me. I would be willing to let top management have complete control over my future in this company. I really wish I had a good way to keep an eye on top management I would be uncomfortable giving top management a task or problems which was critcal to me, even if I could monitor their actions. Lastly, I did work badly, incorrectly, or slowly on purpose I damaged property belonging to my employer I said or did something to purpose I griped with co workers I deliberately bent or broke a rule(s) I criticized people at work I did something that harmed my employer or boss I started an argument with someone at work

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