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Table of Contents
Table of Contents.................................................................................................................1 Abstract................................................................................................................................2 Introduction..........................................................................................................................2 Review of Literature............................................................................................................3 Why Do Companies Use Information Systems?.................................................................4 How Management Information System Helps Amazon......................................................6 Managing the Financial Information...................................................................................7 Managing the Human Resource Information.......................................................................7 Managing the Supply Chain Management Information.......................................................7 Managing the IT Infrastructure Information........................................................................8 Customer Relationship Management...................................................................................9 Conclusion...........................................................................................................................9 Recommendations................................................................................................................9 References..........................................................................................................................14
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Introduction
Effective communication and the effective knowledge management in a company play an important role in the long term success of the company. The internal communication among the employees (cross departmental) and the external communication with their customers are very vital for the growth of any company. The business knowledge is the most valuable intangible asset of any company which must be protected. Also, as the information in any organization is a flow between more than one person and it takes between important stakeholders, it is important to streamline this flow of information. By streamlining the flow of information in a company in a structural manner, the company can gain competitive advantage by re-using the information for the strategic business purpose ( Macionis, J.J and Gerber ,L.M , 2007). In a time where the technology dominates in all the industries, companies are trying to compete each other using technology as the differentiator. The information technology can be used effetely to leverage the knowledge/ information flow in a company.
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Review of Literature
According to Griffin, R.W (2006), the information systems implemented in any organization helps them to monitor and control the flow of the information at every stage and level of the organizational structure. The information input by the employees, including the managers is used by the company to prepare business strategies and to make business decisions. The information gathered by any information systems can be further divided into small modules for further analysis and processing. In this way, the information systems work as the foundation on which companies build their business strategies, apart from using it to run their day to day activities. According to David F.R (2006), the information systems are more strategic in nature in the context of business. The information / data from the information systems are used by the top to middle management for taking more accurate business decisions and business predictions. In this way, the information systems play a crucial role in driving the businesses into their future growth and deciding their future. Therefore, it is very important that the information that is input into the information systems maintain high quality. The quality information input into the information systems will help a company to process it effectively to make reliable business strategies. For example, if the 3|Page
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Conclusion
The management information systems have become an effective tool to manage the end to end business functions of companies. By incorporating all the business activities into systems features, the MIS provides deep insight into the business activities, enabling the managers to take quick decisions after analyzing the information from the MIS. Therefore, we can say that management information systems are inevitable for companies that want to coordinate the activities of all their departments and make better business decisions (Reynolds, 2009).
Recommendations
The information systems help the top level management teams to take quick decisions in their day to day activities. The information systems such as Dynamics ERP provides reports and graphs with the processed data which will help the management team to get the overall idea about the market situation and the companys sales and profit statistics.
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Real Time Tracking of Products Delivery The Dynamics ERP provides an option for the real time tracking of the products being delivered and the supply chain management using GPS. Amazon can optimize this feature to monitor and control the movement of products. The real time automatic notifications enable the management team to take complete control of the effective 11 | P a g e
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