Assignment 1: Heuristic Evaluation

Usability Engineering
[name of your chosen web site]
[URL of your chosen web site]
Heuristic Usability Evaluation Report

Author

[ Your name]

Date
Evaluated

[ Date evaluated]

Username

[ Your username]

Student
Number

[ Your student number]

Assignment 1: Heuristic Evaluation

Usability Engineering

Table of Contents
1

Executive Summary............................................................................................................. 1

Introduction ......................................................................................................................... 1
2.1 Purpose .......................................................................................................................... 1
2.2 Scope.............................................................................................................................. 1
2.3 Audience ........................................................................................................................ 1

Short Description ................................................................................................................. 2

3.1 User Profile .................................................................................................................... 2
3.2 Domain Analysis............................................................................................................ 2

Positive Impressions ............................................................................................................ 2

4.1 Simple graphical interface ............................................................................................. 2

List of Problems Found ....................................................................................................... 2

Discussion & Recommendations ........................................................................................ 3

Reference ...................................................................................................................................... 3
Appendix A .................................................................................................................................. 3
Appendix B .................................................................................................................................. 3

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Assignment 1: Heuristic Evaluation

Usability Engineering

1 Executive Summary
While this section is written last it is the first page of your report.
This is a high level overview of the entire report. A manager should be able to get an
idea of what you did and what you found from this section alone without reading the
entire report.
[ Purpose of report] Briefer than that in Introduction section of report.
[ Scope of report] Briefer than that in Introduction section of report.
[ Summary of Web site's rankings]
[ Summary of Recommendations]
Do not duplicate all recommendations given in the report but just the top three or four
positive items and the top three or four negative items.

2 Introduction
Introduction to the web site of your chosen, method of heuristic evaluation and
procedure for carrying out a heuristic evaluation
Do not discuss any problems found during the evaluation in the introduction.
Blurb The aim of this report is to present the results of a heuristic evaluation
conducted by

2.1 Purpose
Purpose of report.
This report is not intended as a formal standards compliance audit, but to outline the
issues identified during a heuristic usability evaluation.

2.2 Scope
Blurb The review was conducted by one usability specialist during the month of
July 2010.
[ Scope of site]
[ Scope of test]
[ Guidelines evaluated]

2.3 Audience
Audience of report.

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Assignment 1: Heuristic Evaluation

Usability Engineering

The audiences of this preliminary report are the XYZ company development team, the
business representatives, the company usability team, the lecturer, etc???

3 Short Description
Blurb This in an eCommerce site designed for people who
Talk more about your chosen web 2.0 site here. What is it about? Why do you choose
this one?

3.1 User Profile

[At this stage, you only need to describe which kinds of user this site is trying to attract.]

3.2 Domain Analysis

To be able to trade shares electronically, the site should allow users to do the
following
[Important design considerations, usability requirements and/or design constraints]

Positive Impressions
Describe top three positive impressions, include a screenshot if necessary
[success from success and problem table]

4.1 Simple graphical interface

This site has a simple graphical interface which has right information at appropriate
stage ...

5 List of Problems Found

[Evaluation Log]
Aggregated list of all problems you can find, in descending order of severity. You can
either include screenshots in the table or include them in Appendix (If you include the
screenshot in Appendix then labels in screenshot should correspond to the label in the
following table).

Severity

Heuristic

Screenshot [or Label of

Screenshot in Appendix]

Problem

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Assignment 1: Heuristic Evaluation

Usability Engineering

6 Discussion & Recommendations

Blurb managers often read this section straight after the executive summary so it is
useful to reiterate the purpose of the report.
Based on Findings
[ Overall Impact answers and reasons]
[ Positive recommendations and reasons]
[ Constructive Recommendations and reasons]
[ Overall conclusion]

Reference
Appendix A
[Screen shots with problem areas labelled]

Appendix B
[List of issues discovered on the first pass through the system]

URL*

Success/Problem found

[add as many rows as you need]

*in some systems the URL might not change. If this is the case write the pathway used to get
to the page

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