1 [Multiple Choice] Question No smoking sign

in hospital is an example of a _____________?

Answer 1) a) policy

2) b) budget

3) c) procedure

4) d) rule

1
Point : 1 2 [Multiple Choice] Question Managers make decisions under

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three possible conditions_______

Answer 1) a) rationality; irrationality; chaos

2) b) profit; loss; stability

3) c) certainty; uncertainty; risk

4) d) loss; irrationality; certainty

1
Point : 1 3 [True/False] Question Unity of command

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refers to the ideas that there should be a clear, unbroken line of authority from the top to the bottom of an organization.

Answer True

False

1
Point : 1 4 [True/False]

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Question The

term people in the definition of management by Follet includes subordinates and supervisors, customers and client, and labor unions

Answer True

False

1
Point : 1 5 [Multiple Choice] Question ____________span

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management creates __________hierarchy of management level

Answer 1) a) narrow; unpredictable

2) b) narrow; flat

3) c) wide; flat

4) d) wide; tall

1
Point : 1 6 [Multiple Choice] Question According to Maslow, when

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does a need stop motivating?

Answer 1) a) when it is substantially satisfied

2) b) it never stops motivating

3) c) when one return to a lower level need

4) d) none of the above

1
Point : 1 7 [True/False] Question A mission statement

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for an organization in an industry is very like anothers

Answer True

False

1
Point : 1 8 [True/False] Question Standing plan

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describe standardized approaches to dealing with recurring but predictable situations

Answer True

False

1
Point : 1 9 [True/False] Question Decisional roles

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exist when the manager has to disseminate information to individuals within and outside the organization

Answer True

False

1
Point : 1 10 [True/False] Question Organization

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by function brings together in one department all those engaged in one activity or several related activities

Answer True

False

1
Point : 1 11 [Multiple Choice] Question A component of an

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organization structure that involves having each discrete step of a job done by a different individual rather than having one individual do the whole job is know as_______________

Answer 1) a) work specialization

2) b) chain of command

3) c) span of control

4) d) departmentalization

1
Point : 1 12 [Multiple Choice] Question Organizations are

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essential because they are, except _________?

Answer 1) a) a source of careers

2) b) a means to preserve knowledge

3) c) a means to accomplish goals

4) d) a vital part of small groups

1
Point : 1 13 [Multiple Choice] Question We encourage the

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use of environmentally-safe materials is an example of ______?

Answer 1) a) rule

2) b) procedures

3) c) policy

4) d) program

1
Point : 1 14 [Multiple Choice]

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Question Which

of the following will help the managers make good and accurate decisions?

Answer 1) a) managerial level at where the decision is being made

2) b) time horizon

3) c) enough information is available

4) d) number of people making the decision

1
Point : 1 15 [True/False] Question Plant supervisors

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of a car manufacturing company are an example of first-line managers

Answer True

False

1
Point : 1 16 [True/False] Question Delaila wishes

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to be a member of a prestige golf club. Her desire is driven by her

esteem needs.
Answer True

False

1
Point : 1 17 [True/False] Question The classical

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model of decision-making assumes managers have access to all the information they need to make optimum decision

Answer True

False

1
Point : 1 18 [Multiple Choice] Question The three key element in the

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definition of organizational motivation are______, organizational goals, and needs.

Answer 1) a) personality

2) b) ability

3) c) effort

4) d) strategy

1
Point : 1 19 [True/False] Question When azrul hafifi,

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the CEO of Raudah Appliances, performs duties in handling ceremonies on behalf of his firm, he is performing an interpersonal role of a manager

Answer True

False

1
Point : 1 20 [True/False] Question Dougles Mc Gregor

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identified two basic assumptions of managers which he call Theory

X and Theory Z
Answer True

False

1
Point : 1 21 [Multiple Choice]

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Question If

managers want to motivate people, Herzberg suggest that they __________.

Answer 1) a) emphasize recognition

2) b) pay more

3) c) improve the relationship between the employee and supervisor

4) d) improve working conditions

1
Point : 1 22 [True/False] Question According to

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Maslow, a person will satisfy his security needs before his social needs.

Answer True

False

1
Point : 1 23 [Multiple Choice] Question According to Herzbergs Motivator-Hygiene

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theory, workers whose hygiene needs are

not met will be ________

Answer 1) a) not satisfied

2) b) dissatisfied

3) c) satisfied

4) d) demotivated

1
Point : 1 24 [Multiple Choice] Question To encourage formal organizational

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communication, managers should _________?

Answer 1) a) support the flow of clear and concise statement through formal channels

2) b) ensure free access to formal channels for all organization members

3) c) assign specific communication responsibility to staff personnel

4) d) all of the above

1
Point : 1 25 [Multiple Choice] Question In matrix organization, two type

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of design exist simultaneously_________

Answer 1) a) delegation and decentralization

2) b) permanent functional department and project teams

3) c) chain of command and line of authority

4) d) individual managers and subordinates