Aerohive Networks HiveManager Virtual Appliance QuickStart

Version 3.4r2

1. Introduction to the Aerohive HiveManager Virtual Appliance

After you receive the Aerohive HiveManager Virtual Appliance (HM VA) on a USB stick, you need to unzip the files and install the HM-VA on your PC. In case you are not familiar with VMware, 1 it allows you to run a virtual server inside your existing PC. Internally, it is like having your computer and a server connected internally to a virtual layer-2 switch. The virtual PC shares the Ethernet connection of the host PC when you select Bridge Mode for the Virtual Ethernet connection. This also means that the virtual computer must be configured to be on the same subnet as the host computer before it can access the LAN. IMPORTANT: When running VMware, the virtual PC sometimes attempts to share the wireless connection of the host PC instead of its LAN connection. Therefore, before you start the virtual PC, make sure the wireless connection on your host PC is disabled or disconnected so that the virtual PC will find the LAN card first.

1.1. Server Requirements

Minimum Hardware: Processor: Dual Core 2 GHz or better Memory: 2 GB dedicated to the VM, at least 1 GB dedicated to the host Disk: 60 GB Dedicated to VM

IMPORTANT:

To access the VMware HiveManager server from the LAN, traffic must traverse the security features on the PC, including the Windows firewall. Therefore, you must have firewall policy rules to allow access to the VMware server.

1 This guide assumes that you will run the HiveManager Virtual Appliance on either VMware Workstation or VMware Player. However, this virtual machine can be converted to work on other VMware products using the VMware Converter. For more information, consult the numerous technical support resources that VMware offers on its website: www.vmware.com.

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2. Getting Started
2.1. Obtain VMware Software
To begin, it is essential to get the VMware image up and running. To do this, obtain VMware software from www.vmware.com. The installation of VMware is a simple process. Double-click the VMware executable installation file and choose the default selections during the installation process.

2.2. IP Configuration of the Host PC

1. 2. Before you begin, ensure that the LAN card on your PC is connected and that your wireless network cardif there is oneis disabled. This will ensure that the VMware selects the correct network device to use. Statically define the IP address of the LAN card on your PC.

2.3. Start the HiveManager Virtual Appliance VMware Image

1. 2. 3. Start the VMware software. Navigate to the HM-VA_3.4r2.rar file, and use a compression program such as WinRAR or Par-N-Rar to extract it to a location of your choice. From VMware, click File > Open, navigate to the HM-VA_3.4r2 directory, and then open the Other Linux.vmx file. NOTE: If there are any subdirectories within this directory, such as a subdirectory ending in .lck, and you have not already run Virtual HiveManager on your PC, you might have to remove the subdirectory to start the Virtual Machine. 4. From the VMware console for the HiveManager Virtual Appliance, you can view the status for HiveManager. After the HiveManager operating system has started, log in to the console with the following credentials: Login: Password: 5. admin aerohive

Use the startup script wizard to display the HiveManager System ID. 1) Network Settings and Tools 2) Display System Information 3) Advanced Product Configuration 4) Reboot Appliance 5) Shut down the System 6) Change HM Shell Password 7) Logout of shell Please make a choice: 2 1) 2) 3) 4) 5) Display Display Display Display Display Physical Address Information System ID Open Ports Disk Usage Hardware Information

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HiveManager Virtual Appliance QuickStart

6) Back to Parent Menu Please make a choice: 2 System ID = 9B44-BD22-4405-EE36-6D8C-73F8-59D1-2B84 6. Send the system ID, sales order number, and your customer ID to support@aerohive.com to obtain a HiveManager Virtual Appliance license and activation key. Support will email a license file and an activation key that you can install during the HiveManager GUI login process. From the VMware console for the HiveManager Virtual Appliance, you can access the HiveManager startup script wizard and change HiveManager Virtual Appliance network settings along with many other settings. Configure the HiveManager Virtual Appliance to have a MGT IP address in the same subnet as that configured on the LAN interface of your PC. hivemanager.ahdemo.local login: admin Password: aerohive 1) Network Settings and Tools 2) Display System Information 3) Advanced Product Configuration 4) Reboot Appliance 5) Shut down the System 6) Change HM Shell Password 7) Logout of shell Please make a choice: 1 1) View/Set IP/Netmask/Gateway/DNS Settings 2) Print Routing Table 3) Add Route 4) Remove Route 5) Print ARP Table 6) Add ARP Entry 7) Clear ARP Cache 8) Pint to a Server 9) Trace Route to a Server 10) View/Set Speed/Duplex Settings 11) Back to Parent Menu 1 This is the present network configuration of this server You need to restart network services or reboot the HM Appliance before the changes take effect in Network Settings MGT IPAddr = 192.168.2.10 MGT Netmask = 255.255.255.0 Gateway = 192.168.2.1 Hostname = hivemanager Domain name = DNSServer =

7.

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HiveManager Virtual Appliance QuickStart

1) IP Address and Netmask for MGT Port 2) Default Gateway 3) Host Name 4) DNS Configuration 5) Reset Network Settings to Default 6) Restart Network Services 7) Back to Parent Menu Please make a choice: 1 Please enter the new IP address for the MGT interface [192.168.2.10]: <ip_addr> Please enter the new NETMASK for the MGT interface [255.255.255.0]: <netmask> Is the configuration correct? <yes|no> MGT IPAddr = <ip_addr> MGT Netmask = <netmask> Yes 1) IP Address and Netmask for MGT Port 2) Default Gateway 3) Host Name 4) DNS Configuration 5) Reset Network Settings to Default 6) Restart Network Services 7) Back to Parent Menu Please make a choice: 2 Please enter the new default GATEWAY address [192.168.2.1]: <ip_addr> Is the configuration correct? <yes|no> Gateway = <ip_addr> Yes 1) IP Address and Netmask for MGT Port 2) Default Gateway 3) Host Name 4) DNS Configuration 5) Reset Network Settings to Default 6) Restart Network Services 7) Back to Parent Menu Please make a choice: 7

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HiveManager Virtual Appliance QuickStart

1) View/Set IP/Netmask/Gateway/DNS Settings 2) Print Routing Table 3) Add Route 4) Remove Route 5) Print ARP Table 6) Add ARP Entry 7) Clear ARP Cache 8) Ping to a Server 9) Trace Route to a Server 10) View/Set Speed/Duplex Settings 11) Back to Parent Menu Please make a choice: 11 1) Network Settings and Tools 2) Display System Information 3) Advanced Product Configuration 4) Reboot Appliance 5) Shut down the System 6) Change CLI Shell Password 7) Logout of shell Please make a choice: 4 Warning: Rebooting the appliance will cause the system become irresponsive for a while. Continue with reboot (Y/N)? Y After rebooting the HiveManager Virtual Appliance, your network settings will be operational.

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HiveManager Virtual Appliance QuickStart

2.4. Troubleshooting
If you cannot ping from the PC hosting the HiveManager Virtual Appliance to the IP address set for the HiveManager Virtual Appliance, verify the following: The IP address settings of the host PC and the HiveManager Virtual Appliance are in the same subnet. Your LAN card in the host PC has a link light. Your wireless LAN card in the host PC is not connected to an SSID, or it is disabled. The VMware NIC for the HiveManager Virtual Appliance is connected; you can view the status bar from VMware Menu options, as shown below:

If ping still fails, contact support@aerohive.com or your system engineer.

2.5. Starting the HiveManager Virtual Appliance

1. After the HiveManager processes have been started, open a web browser on your PC, and browse to the IP address that you configured on the HiveManager Virtual Appliance. This opens the HiveManager GUI client. 2. When the Login screen appears, enter the default user name and password: Username: admin Password: aerohive

2.6. Enter the Aerohive HiveManager Virtual Appliance License and Activation Key
When you start the virtual HiveManager, you will be prompted to enter a license and activation key. Enter the license and activation key that you obtained from support@aerohive.com as described in step 6 on p. 3.

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2.7. Upgrading software images

It might be necessary to upgrade the HiveManager and HiveAP software to the latest release. 1. 2. Acquire the updated software images from the Customer Support Site at http://www.aerohive.com/support/login. For the HiveManager upgrade, click Home > Administration > HiveManager Operations > Update Software, and then enter the following: a. Choose either Update and clear the alarms and event logs or Full update (which keeps existing log entries, if there are any). b. Select File from local host, and then browse to the software image. c. To save the new software and reboot HiveManager, click OK.

3. Configuration
Obtain Aerohive product documentation, such as the Aerohive Deployment Guide, and follow the instructions in the computer-based training (CBT) modules available online at the following URL: http://www.aerohive.com/techpubs

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