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RIM Audit Planning Memo

To: RIM Engagement Partner From: CA Re: RIM Audit Planning Memo

Brief Overview of RIM

History and Key Information


Research in Motion (RIM) was founded in 1984 in Waterloo, Ontario.i Its founders were then university students Mike Lazaridis (current President and Co-CEO) and Douglas Fregin.ii Since its inception in 1984, the companys product offerings have expanded from the designing, manufacturing and marketing of wireless communication devices to the provision of e-mail, phone, short message service, internet and intra-net application solutions.iii Please refer to Appendix I for a brief timeline of RIMs history. The companys headquarters remains based in Waterloo; however, the company has since expanded to operate in Asia, Europe, and other parts of North America. Currently, RIMs products are directed at both businesses and consumers. RIM has an extensive management and corporate governance team (See Appendix II for list of officers), led by the two co-CEOs, Jim Balsillie and Mike Lazaridis. Jim Balsillie, a Cheuk Hei Cheng 20242415 Irvin Hann Pinn Choo 20243322 Kieng Iv 20233702 Sylvia Luong 20225279 Tara Mathanda 20224148 Sherina Hsuan Yang 20247975 Monday, July 11th, 2011 Page | 1

graduate from Harvards School of Business and a Chartered Accountant, is in charge of driving corporate strategy, business development, marketing, sales and finance.iv,v Mike Lazaridis resides over product strategy, research and development, and manufacturing.vi Brian Bidulka, a CA formerly of Ernst & Young LLP, is the current CFO in charge of overseeing financial reporting and compliance activities.vii All of the executives are well qualified in their respective fields. The shareholders of RIM are represented by nine additional independent directors who are responsible for oversight and governance.viii In addition, RIM has an audit and risk management committee that provides assistance to the board of directors with regards to legal and fiduciary obligation in areas such as accounting auditing, financial reporting, and internal controls.ix As well, a compensation, nomination and governance committee provides assistance to the board of directors in areas such as compensation of senior management and the selection and appointment of new directors.x

Recent Operations
In the past year, RIM has continued in its efforts to stay ahead of the market with the release of the newly designed Blackberry Torch and Blackberry Style, as well as the new Blackberry OS 6.0. The company also released updates of existing but popular Blackberry phones.xi RIMs BlackBerry App World also underwent changes with the unveiling of a 2.0 version in June 2010.xii These product innovations appear to be in direct response to some of their recently publicized shortcomings. Critics have stated that competitors, such as Googles Android and Apples iPhone, have gigabytes more memory, faster processors, slicker software and better browsers.xiii RIMs App World has also been previously criticized for not being at par with Apples App Store in terms of selection, pricing, and payment options.xiv These criticisms may suggest that RIM is lagging in the marketplace. On the other hand, The Nielson Company, a reputable research firm, shows that just fewer than 80% of American wireless subscribers have Page | 2

yet to upgrade to a smartphone in May 2010,xv leaving much of the market untapped. As well, the NPD research group highlighted a major strength for Blackberry, stating that e-mail is what often drives people to adopt a data plan.xvi RIMs Blackberry continued to be the number one selling smartphone in Canada, United States, Latin America, and the United Kingdom as of the most recent fiscal year end.xvii However, at the end of March 2011, RIM had a market share of 27.1% among U.S subscribers, down from the 42.1% just a year before in February 2010.xviii One of the most anticipated of RIMs product introductions would be the Blackberry Playbook tablet. The release of the tablet is extremely time sensitive, given the fact that Apple has already launched its own tablet, the iPad, in January 2010 and has had it available for sale worldwide since May 2010.xix In fact, there have been rumours circulating that the iPad 2 will be released sometime in March 2011.xx Although RIM, released information on the Playbook in September 2010, it is not scheduled for sale until April 2011.xxi Yet, Apple has taken the first to market advantage in the tablet market, which puts RIM at a disadvantage. Some analysts have argued that this will potentially impair RIMs ability to capture a large share of this market.xxii RIM has significantly expanded its foreign operations in the past year, and international markets accounted for approximately 54% of revenue in fiscal 2011 versus 37% a year ago.xxiii RIM attributes this adoption in foreign markets to their BlackBerry Messenger service and prepaid BlackBerry service plans.xxiv Foreign markets could prove to be very lucrative for RIM, as they tend not to offer subsidies on cell phones. As such, lower priced Blackberry phones might be a more appealing option to consumers than higher price smartphones such as Apples iPhone.xxv One threat to foreign operations has been the government bans in India and the UAE due to RIMs refusal to relax its SMS security programming.xxvi Although, RIM views these obstacles as something that highlights one of their security value propositions, they definitely Page | 3

have impeded its ability to serve these markets. As well, despite expansion, RIM appears to be losing global market share, as it decreased to 16.1% for the calendar year 2010 from 19.9% in the prior year. In fact, Apple actually surpassed RIM in this measure in Q4 2010.xxvii Recent operations also included the acquisition of several companies including QNX Systems, The Astonishing Tribe, Viigo and Cellmania.xxviii

Recent Financial Performance


The draft financials of RIM for the fiscal year 2011 provided by management, showed an overall growth in revenue of 33.13% from $14,953 million in fiscal 2010 to $19,907 million in fiscal 2011. This figure is in line with analyst forecasts, which had estimates as high as $20.2 billion and as low as $18.8 billion.xxix Comparatively, 3 and 5 year sales growth percentage of 49.07% and 57.32%, respectively, signal that RIMs trend of hyper growth is starting to slow. However, RIM is still outperforming the industry sales growth rate of 9.26%.xxx Despite marginally slowing sales figures, RIMs gross margin of 44.33% for fiscal 2011 has remained constant when compared to the prior year gross margin of 44.03% and the 5 year average of 44.95%.xxxi Earnings per share also grew 46.21% from $4.35 basic in fiscal in 2010 to $6.36 basic in fiscal 2011. This figure also corresponds with analysts forecasts, who had estimated them to be as high as $7.03 and as low as $6.10.xxxii In general, over the four quarters in fiscal 2011, RIM has usually met or slightly exceeded analyst estimates. (See Appendix III) In terms of stock performance, although RIM started the year strong at $73.47, it was subject to a low of $45.69 on September 10, 2010. However, after issuing guidance above analyst expectations and releasing details of the Playbook, RIM closed the year at $61.64. (See Appendix IV) xxxiii,xxxiv,xxxv,xxxvi

Strategic Objectives
RIMs strategic objectives centre on its goal to maintain and grow market share in Page | 4

existing geographic markets, while expanding in new foreign markets.xxxvii This hinges on its ability to be first to market and maintain the product leadership and innovation that it has become known for through the BlackBerry wireless solution. As such, its primary objective is to continually improve the BlackBerry line of products, and also look to develop alternative wireless technologies.xxxviii To achieve this, RIM invests heavily in its personnel and actively pursues investments in companies with promising technologies, in order to attain the level of intellectual innovation needed to compete in the marketplace.xxxix This strategic objective of technology development and continuous enhancement is geared toward both the global enterprise and consumer markets.xl

Critical Success Factors


Critical success factors give a company competitive advantage over its competitors and help differentiate its products or services. One important success factor is that RIM develops products that meet consumers demands for specific features, while also ensuring that its networks security meets the requirements of business users. Other factors include marketability of the BlackBerry brand, support for multiple carriers, strong intellectual property rights, a flexible network architecture, support of a vibrant developer community, and manageability.xli

Key Business Processes


A key business process of RIM would be its research and development. Research and development is a crucial part of RIMs success, since its strategy of continuous innovation is dependent on its ability to develop better products to compete with its competitors.

User Analysis

Shareholders and Analysts


As per a company publication on March 31, 2011, the shareholdings of RIM are widely dispersed. The number of shares currently held by insiders of the company comprises only 11% of total shareholdings.xlii In contrast, institutional investors and mutual fund owners hold a total Page | 5

of 66% of all shares, and 73% of the companys public float. To get a sense of exactly how dispersed RIMs shareholdings are, consider that the top two institutional shareholders (FMR LLC 16,528,418 shares and the Royal Bank of Canada 14,418,470) only hold 3.15% and 2.75% of all outstanding stock respectively. RIMs perceived status as a growth company would imply that they do not rely on dividends to attract shareholders. Accordingly, the Annual Information Form for the year ended February 26, 2011 states that the company has only paid dividends once since its inception in 1984.xliii Considering majority ownership is a highly unlikely proposition for each and every shareholder, the only remaining incentive for them to hold company stock is to sell them sometime in the future at the highest possible value. Following this, the shareholders interests in the financial statements should be limited to measuring the companys ability to earn income off existing assets and reinvesting them strategically in hopes that the intrinsic value of the stock will increase. Therefore, shareholders and analysts would want to focus on net income, which will eventually flow to the retained earnings of the company and result in an increase the overall share price.

Competitors
RIM is the subject of intense scrutiny not only by shareholders, but also by competitors who monitor its practises to protect their own interests. This is merely a function of a high level of competition in the technology industry, and according to the company, is in the normal course of business.xliv The Annual Information Form notes dozens of companies who have ongoing legal proceedings with RIM as at the report date of March 29, 2011. Occasionally, RIM loses lawsuits or chooses to settle with some of these competitors. For example, it has been reported that Kodak has been favoured in a recent court judgement over a billion dollar patent infringement lawsuit.xlv Another lawsuit with Motorola was settled within the 2011 fiscal year end, resulting in ongoing royalty payments by RIM.xlvi Competitors would most certainly focus on the companys revenues Page | 6

and retained earnings balances, which represent income unlawfully earned historically through the use of patented technology.

Former owners of new subsidiaries


Part of RIMs strategy involves the acquisition of smaller companies in order to take advantage of new and innovative technology. The majority of these acquisitions are financed entirely through the extensive internal cash reserves, but sometimes payment can be contingent on future performance within the company. Currently, the company has approximately $5 million in payments which are contingent on the achievement of certain agreed upon technology and working capital milestones and earnings targets.xlvii As expected, the beneficiaries of these payments focus primarily on RIMs earnings and working capital balances. However, judging by the frequency of these events and the relatively small value of contingent outflows, these users form a relatively small number in total. Thus, they will not be weighed as heavily in the judgment of materiality.

Government Organizations
Government organizations are another main user of RIMs financial statements. Currently, RIM has entered two project development agreements with Technology Partnership Canada (TPC), who provides funding and financial assistance to support RIMs research activities. The company has already fulfilled its obligations with TPC-1; however, the second agreement has not been paid back in full as of fiscal 2011. In order for RIM to receive the $23.3 million in funding implicit in the agreement, they have to fulfill prerequisite conditions. These include maintaining a minimum number of Canadian employees and to limit undisclosed expenditures through fiscal 2015. They will repay TPC in the form of royalties totalling 2.2% of gross revenues. As of fiscal 2011; they have recorded $4.9 million in royalty repayments. Hence, some of the financial items that TPC will be most concerned with relate to the sales and revenue Page | 7

accounts. TPC relies on RIMs gross product revenues for repayment and are able to charge interest if the repayments are not made on time.xlviii

Board of Directors
The board of directors (BoD) meet twice every fiscal quarter with RIM management and the independent accounting firm (Ernst & Young) to discuss the financial statements and any significant reporting and accounting issues.xlix Together they hold less than 10% of the issued common shares. The BoD is concerned about every aspect of the financial statements, but must pay special attention to the companys earnings and strategic direction. The BoD will assess the companys ability to generate income from existing assets and managements ability to effectively carry out its strategy. In doing so, they will focus primarily on revenues, expenses and ultimately net income.

Audit Committee
The Audit and Risk Management Committees main purpose is to support and communicate with the Board of Directors matters regarding the accounting, auditing, financial reporting, internal control, and legal compliance and risk management functions of the Companyl. Hence, they are concerned with all aspects of the financial statements as the audit committee has a great responsibility in determining how well the company is complying with regulatory standards. There will be no specific account-level focus for the audit committee, as they are primarily concerned about the financial information being fairly stated and in accordance with pre-determined accounting policies.

Management
The management at RIM are especially concerned about the earnings of the financial statements as most of them participate in the stock-option compensation plan. For example, both Jim Ballsillie and Mike Lazardis draw over 50% of their total earnings from compensation plans.li,lii As the value of their compensation increases relative to the share price, this puts the Page | 8

main focus on net income, one of the main drivers of stock price.

Conflict analysis
Overall, the objectives of each of the users of RIMs financial statements mostly aligned with one another. For example, the Board of Directors, management, shareholders and analysts, would all favour income increasing accounting policies as a natural function of their implicit goal of maximizing shareholder benefit. However, some level of conflict does exist between some of the groups of users of the financial statements. Whereas the government organizations, competitors and former owners of new subsidiaries would all prefer income increase policies to in turn maximize their return from the company (primarily through various contingencies and royalties linked to revenues, net income and retained earnings), RIMs management would likely prefer the opposite to occur in order to minimize the amount of these payments. Yet, this conflict is mitigated almost entirely by the overriding objective to management to realize growth in their own stock options. Though it would indeed benefit the organization to minimize payments out on account of these contingencies, the act of choosing to minimize revenues and income would inherently damage the reputation and future prospects of the company. RIM is continuously assessed on its ability to meet analyst forecasts, and failure to do so will mean direct penalties to management in the form of lower compensation as stock prices decrease.

Materiality
When assessing materiality, it is important to understand the nature of the entity, where the entity is in its life cycle and the industry and economic environment in which the entity operates.liii In addition, materiality must take into consideration the entity's ownership structure and the way it is financed and the relative volatility of the benchmark.liv As RIM is a heavily profit-oriented technology company, this will impact the decision of Page | 9

what forms the base of materiality. In a profit-oriented company, materiality is usually based on an income statement or balance sheet figures, subject to the current life cycle of the company and the needs of the users. Although the earlier discussion on RIMs financial growth shows it is slightly slowing down, it appears the company is still in the growth stage as the growth figures are still relatively high when compared to the industry. The industry that RIM operates in is dominated by three major companies: RIM, Google, and Apple. The competitive environment for the wireless data communications industry is rapidly evolving and, to data, no technology has been exclusively or commercially adopted as the industry standard for wireless data communication.lv The intense competition between each of the parties means that net income will inherently be a volatile figure as new products emerge in the marketplace, detracting from its usefulness as a basis for materiality. Additionally, the ownership structure is widely dispersed with the top shareholder holding only 3.15%. Approximately of the total shares are held either by mutual fund managers or institutional investors. The company is financed purely by equity and also has no long term debt.lvi RIMs lack of leverage indicates that a net asset (equity) or earnings base will be appropriate. Rather than reclaiming their initial investment and fixed amount of investment income such as debt holders, equity holders are more interested in maximizing their investment, hence, earnings is of major concern. Given the above analysis that RIM is in the growth stage, a profit-oriented organization, in a rapidly changing industry and its current capital structure is purely equity, it is recommended that an income statement base be used for calculating materiality. After assessing the needs of the users, it appears most are affected by changes in earnings Page | 10

as opposed to changes in revenue. The only specific user who cares about revenue as opposed to earnings is the government whose royalties are based on gross product revenue. Given the users focus on earnings and the sensitivity towards earnings, operating income shall be used as the base of calculating materiality. As there do not appear to be any significant changes in the user base, materiality should continue to be set at 10% of income from operations, or approximately $464 million. The lack of any significant changes in the user base justifies the decision to keep materiality consistent with the prior year.

Risk Assessment

Financial Statement Level Risk


There are several financial statement level risks that have a pervasive impact on several accounts on the financial statements. Heavy Competition RIM has experienced heavy competition from its leading competitors, Apple and Google. This competitive pressure results in a marginal increase in business risk as compared to the previous year. As previously mentioned, RIM is quickly losing market share despite its strong revenue growth. This is reinforced by the fact that Apple recently surpassed RIM in terms of global market share for smart phones. lvii As a result, management may want to overstate its revenue and understate expenses in order to signal to investors that it is still a strong competitor in a hotly contested market. Technology Industry RIM competes in the technology industry which has inherently difficult accounting implications.lviii For example, revenue recognition is difficult to determine because RIM enters into long-term agreements with multiple components (Blackberry support service and physical hardware) with many service providers globally. This impacts the occurrence and cut-off of revenues as it is difficult to determine when they should recognize its revenue. As well, the existence and valuation of intangibles is inherently hard to measure as the technology Page | 11

industry is always evolving; success in the market place is never guaranteed. These impact the value of the current patents and other intangible and the future economic benefit of intangibles recognized in the current year. Management Stock Options and Analyst Expectations As many of RIMs employees are compensated through stock options; their potential compensation depends on a higher stock price. RIMs stock price is also highly sensitive to analyst expectations, as they are one of the most well covered stocks in the world. This provides management with the incentive to meet analyst expectations and a potential bias to overstate revenue and understate expenses, as most of expectations are around earning targets. Furthermore, in 2009, RIM had to restate its 2004-2006 financial statements due to an options backdating fraud perpetrated by management.lix This lack of integrity from management may have a pervasive impact on the presentation of the financial statements as management may be biased in how the statements are presented in order to obtain personal gains. These factors increase the control risk in many of the accounts on the financials. International Expansion Over the years, the international market has been a target of increasing focus for RIM. International markets are inherently more unpredictable than the North American markets that RIM is accustomed to dealing with. This uncertainty in terms of accounting implications may result in errors or inaccuracy of accounts receivable valuations, litigation from foreign governments, and revenue recognition as there would be less established controls in place to ensure the accuracy and occurrence of transactions. Thus, RIMs expanded foreign operations increase the inherent and control risk of the above accounts.

Assertion Level Risks


Investments and Goodwill It may be difficult to determine the valuation of RIMs investments as they do acquire several start-ups in the course of their business. The amount of goodwill that results from the acquisition method of accounting is generated based on a fair Page | 12

market value assessment of the assets of the acquired company. There may not be a large enough market to assign a proper value to how much the business is worth especially as the companys feasibility may not yet be determined. Thus, this increases the inherent risk of the valuation of assertion for goodwill. Internally Developed Intangible Assets As indicated in the analysis of financial statement level risks, intangible assets are inherently difficult to account for in the rapidly developing technology industry. Approximately $1 billion of new intangibles were either acquired or developed in 2011. The inherent risk over the valuation for intangibles has increased over the prior year; especially as RIMs explosive growth has slowed down as this would make the future economic benefit lower than under the expectation of continued explosive growth. As well, intangibles recognized in the current period need to be tested for existence as the rapid pace of the technology industry will make products and patents obsolete quickly. Revenue Due to the inherent complexity of revenue contracts in this industry, occurrence and accuracy need to be tested as it may be difficult to determine the point and time when revenue will meet all the revenue criteria. The high inherent risks for these assertions are compounded by the higher distribution of revenues in foreign countries and the noted management integrity and control issues noted in the discussion of financial statement level risks. Provision for Litigation The technology industry is plagued with lawsuits over patent infringements and RIM has faced lawsuits with many companies over the years, such as Kodak and Motorola. The high possibility of litigation suits results in a high inherent risk for the completeness of contingencies and related liabilities. Likewise, there lies a high inherent risk related to the presentation of less probable or measurable contingencies or lawsuits. Accounts Receivable/Allowance for Doubtful Accounts RIMs management has booked a Page | 13

provision for doubtful accounts of $2 million for 2011 and this same amount remained the same from the prior year; however, revenue and accounts receivable balance have increased by 50% and 30%, respectfully, over the prior year. As well, RIMs revenues are more heavily based on international markets, where credit issues may be more prevalent, leading to uncertainty over the collectability of the accounts. When analyzing the accounts receivable turnover ratio (2011 6.08 and 2010 6.35) and days sales outstanding (60 days and 57 days), it appears that the receivables were of lesser quality in 2011 than in 2010. This analysis is inconsistent with the constant allowance for doubtful accounts value, and results in a high inherent risk over the completeness of this provision. Inventory As the industry advances rapidly, inventory obsolescence and valuation lead to high inherent risk over the valuation of inventory. However, when analyzing the inventory turnover (2011 17.9 and 2010 - 12), it indicates that liquidity and mobility of inventory has improved. The margin percentage across both hardware and service lines of revenue remain unchanged from the previous year. The introduction of the OS 6 software may be grounds for impairment of units that feature an older operating system. Yet, the relative strength of the inventory ratios give a measure of assurance that suggest that inventory is an inherently low risk account at the assertion level compared to the prior year.

General Risk Mitigating Factors


Internal Audit Function RIM has an internal audit function which increases the quality of the financial reporting function. A chief audit executive was hired in January 2008 to develop the Companys internal audit function. Internal Audit continues to develop and refine its methodology, approach, and practices, and, in June 2009, the chief audit executive reported to the audit committee on the conduct of four initial internal audit reviews.lx Unqualified Audit Opinions RIM has received unqualified audit opinions since it has gone Page | 14

public; however, it did have to restate its 2004-2006 statements because of the backdating of the stock options.

Risk of Material Misstatement


The declining growth prospects of RIM, combined with evidence of mounting competitive pressures have led to the increased inherent and control risks for many of the above accounts. Of particular significance, is the fact that the allowance for doubtful accounts remains constant despite the presence of these risks and large increase in accounts receivable for the current year. Though the risk of material misstatement is lowered slightly by a higher materiality level for the year, this increase in materiality will be likewise offset by a larger relative asset base resulting from rapid development and acquisition activities during the year. Therefore, the overall risk of material misstatement is high relative to the prior year.

Audit Procedures
The following discussion on procedures aims to address the relevant, high assertion/account level risks discussed within the risk assessment. Proper planning with regards to staffing and timing should be performed in order to ensure that the following procedures can be carried out, as they specifically work to lower the detection risk and overall audit risk of the file. These procedures are not an exhaustive list of those to be performed during the audit. Revenue Occurrence Develop an expectation on RIMs total revenue by obtaining RIMs monthly sales by product line and location. Compare the analysis with prior years and seek explanation through enquiry of management to determine any significant variances. This will help explain the large fluctuation in revenues.

Select a sample of sales recorded on the general ledger and vouch the sales invoices to

the underlying shipping documents to ensure the occurrence of the sales. In addition, review Page | 15

sales document to ensure products where the risk and reward has not been transferred (i.e. products could be returnable if not sold) will not be recognized into revenue.

Revenue from software maintenance, unspecified upgrades and technical support

contracts is recognized over the period that such items are delivered or those services are provided.lxi Vouch a sample of revenue postings on the general ledger to the original support contracts to ensure that their terms have been occurred in the period. Cutoff Inspect the sales invoices near the year end and after year end to determine if the underlying shipping documents provide evidence that the revenues are properly cutoff and not overstated. Accounts receivable Existence Issue positive confirmations to all accounts over materiality threshold and to a random sample of the remaining accounts to ensure the accounts receivable exist. Vouch cash receipts after year end to determine whether payments subsequent to year

end have not been applied to the account receivable balance. Ownership

Obtain management representation and review minutes and other loan agreements to

determine if any of the A/R was pledged or factored. Valuation Evaluate the adequacy of the allowance for doubtful account by comparing the current year write off to the prior year write off to determine if the write offs are adequate. Recalculate the allowance based on prior experience, industry data and economic

conditions to determine the reasonability of the allowance. Examine the aged accounts receivable listing and compare to industry averages and Page | 16

historical data to determine if the allowance is a reasonable. Inventory Existence Conduct an inventory count at year end at a random sample of warehouses not disclosed to the client beforehand to ensure existence. Issue confirmations or inspect inventories from public warehouses (other location where

the product is still considered being owned by RIM) to determine the existence of the RIM products. Valuation While observing inventory count, specifically look for damaged or scrapped inventory which may be evidence of impairment/obsolescence. Enquire with management and technology experts on the potential obsolescence of

inventory older phone models in order to ensure that there are adequate write-downs.

Obtain a schedule of inventory by age. Consider a write-down of inventory kept in

storage in excess of time indicated by historical trends. Acquisitions and Goodwill Valuation Review the purchase and sale agreement for all of the acquisitions undertaken during the year including those of The Astonishing Tribe, QNX Software Systems, Torch Mobile Inc., Certicom Corp.lxii, in order to verify the purchase price, type of consideration, and terms of the acquisition. This will determine the valuation and existence of goodwill, as the consideration paid for the acquisitions is used to determine the amount of goodwill.

Obtain independent appraisals of the assets purchased through acquisitions and compare

them to the appraisals obtained by management. This will ensure that the fair market value of the assets determined by company as part of the acquisition method used for the business combinations is accurate. This will also ensuring the correct allocation of the purchase price Page | 17

values to individual assets acquired.

Review managements process for evaluating whether previously recorded goodwill has

become impaired and determine whether it is in line with accounting standards. Internally developed intangible assets Existence Review the agreements for the new licenses relating to the 3G and 4G technologies, the patent assignment and transfer agreement entered into with Motorola, and other third party agreements for the licensing of technology in order to ensure that these are expenses meet the definition of an intangible asset and were rightly capitalized. These two agreements are the majority of the total additions to the intangibles account during the year. lxiii Enquire with management on the legal status of any patents, copyrights, and other

acquired technology from acquisitions in order to ensure the determination of existence of these intangibles takes into consideration this fact as part of the control and future economic benefit tests of an intangible asset. Vouch a sample of legal costs capitalized to the intangibles account, as part of the

defense of those patents, in order to ensure the description on the invoice relates to the patent lawsuit and was correctly capitalized. Valuation Enquire with management on the usability of any technology acquired, licensed or internally developed for the Blackberry 6 operating system, in order to determine whether carrying value that was previously capitalized has fallen below the recoverable value, as the software will not be used in any other Blackberry smart phones.lxiv Lawsuits Completeness Obtain a positive confirmation from RIMs outside legal counsel, as to the likelihood of all lawsuits filed against the company being lost, and lawyers best estimate of the monetary Page | 18

loss expected to ensure that all contingent liabilities are being either disclosed or recorded.

Review settlement agreement entered into between RIM and Motorola, in order to ensure

that any liabilities for future cross licensing payments, as well as damages, have been accrued.lxv Existence Obtain a positive confirmation from RIMs outside legal counsel, as to the likelihood of all lawsuits filed by the company being won, and lawyers best estimate of the monetary gain expected to ensure that all contingent assets are being either disclosed or recorded. Presentation While reviewing the settlement agreement, determine the timing of the cash outflows to ensure they have been classified, in terms of current and long term appropriately. As well, ensure the disclosure in the notes to the financials is appropriate in terms of its representation the conditions of the settlement, as well as in terms of what is required by the US GAAP. Accrual for product warranties Completeness Determine the basis for managements estimate of warranty costs, and review if assumptions and inputs used are reasonable by comparing against historical trends and industry data. Recalculate the warranty costs to determine if the amount recorded is reasonable.

Compare of the actual warranty expenses subsequent to year end to accrued amounts to

determine if the amount is reasonable. Other liabilities Completeness Take a sample of suppliers invoices and trace it to the general ledger. Investments Valuation For the money market and other debt securities, verify the value of the investments Page | 19

through bank statements for the investment account. Identify the investments that have decreased in value and follow RIMs policy to

determine if a permanent write-down is required and have been recorded. In addition, determine whether RIMs policy is in accordance with US GAAP.

RIM depends on independent third party valuators to determine the fair value of

securities.lxvi Examine the fair valuation of securities conducted by the independent third party valuators. Determine if the valuators work can be relied on for the audit. RIM uses two primary vendors so the valuators may not be fully independent. If it is determined that the work does not provide enough assurance for the audit then independent valuators should be hired.

Overall Conclusion
A stable user base justifies the maintenance of a materiality base that is derived as 10% of net income from operations. RIM, while still a profoundly successful company, has started to exhibit signs of decreasing growth over the past fiscal year. The mounting pressure for management to increase earnings and meet analyst expectations has increased the inherent and control risks for many accounts at the assertion level. Overall, the risk of material misstatement has increased at RIM for fiscal year 2011. In order to keep audit risk at acceptable levels, extensive procedures should be performed as to reduce the amount of detection risk present in the 2011 audit of RIMs financial statements.

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Appendix I History (1984 present)lxvii,lxviii


1984 Founded by university students Mike Lazaridis (current President and Co-CEO) and Douglas Fregin (Current Vice President, Operations) 1985 to 1996 Development of wireless technologies and introduction of readers, point-of-sale terminal, wireless modems and two-way messaging pagers 1997 RIM becomes publicly trade on the Toronto Stock Exchange 1998 Introduction of Wireless handheld and synchronization platform 1999 RIM becomes listed on the NASDAQ. The introduction to the current Blackberry wireless email solution, and Enterprise Server Software was introduced. 2000 to 2010 Continue development of products, launch of different series of Blackberry handhelds and beginning to form partnership and alliance with other tech companies such as Nortel, Qualcomm, and Open Text. 2011 Entered the tablet market by launching of Blackberry Playbook * For a full comprehensive list of the history, please visit the two sources provided

Appendix II List of Officers in the Executive Teamlxix


Co-Chief Executive Officer President and Co-Chief Executive Officer Chief Operating Officer Chief Information Officer Chief Financial Officer Chief Technology Officer, Software Chief Operating Officer, Global Manufacturing & Supply Chain Chief Operating Officer, Product Engineering

Appendix III: Comparison of Analyst Estimates vs. Actual RIM Performancelxx


Estimate Sales (in millions) Quarter Ending Feb-11 Quarter Ending Nov-10 Quarter Ending Aug-10 Quarter Ending May-10 Earnings Per Share Quarter Ending Feb-11 Quarter Ending Nov-10 Quarter Ending Aug-10 Quarter Ending May-10 5,645.85 5,379.54 4,481.29 4,352.25 1.76 1.65 1.36 1.34 Actual 5,556.00 5,494.50 4,621.33 4,235.39 1.78 1.74 1.46 1.38 Difference 89.85 114.96 140.04 116.86 0.02 0.09 0.10 0.04 Surprise % (1.59)% 2.14% 3.13% (2.68)% 1.38% 5.58% 7.72% 2.81% Page | 21

Appendix IV: RIM(TSX) Stock Price Over Fiscal Year 2011lxxi

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"Fast Facts." Research in Motion. Web. 11 July 2011. <http://www.rim.com/company/index.shtml>. "RIM's History." Blackberry.com. Research in Motion. Web. 11 July 2011. <http://www.blackberry.com/select/get_the_facts/pdfs/rim/rim_history.pdf>. iii "Profile: Research in Motion Ltd." Reuters. Web. 11 July 2011. <http://www.reuters.com/finance/stocks/companyProfile? rpc=66&symbol=RIMM.O>. iv RIM's Executive Team." Research in Motion. Web. 11 July 2011. <http://www.rim.com/newsroom/mediaexecutive/>. v Ibid vi Ibid vii Ibid viii "RIM's Board of Directors." Research in Motion. Web. 11 July 2011. <http://www.rim.com/investors/pdf/Board_of_Directors_Bios_05-2010.pdf>. ix "Charter of the Audit and Risk Management Committee of the Board of Directors of Research in Motion Limited." Research in Motion. Web. 11 July 2011. <http://www.rim.com/investors/pdf/Audit_Risk_Management_Committee_Charter_2011.pdf>. x "Charter of the Compensation, Nomination and Governance Committee of the Board of Directors of Research in Motion Limited." Research in Motion. Web. 11 July 2011. <http://www.rim.com/investors/pdf/Nomination_Governance_Committee_Charter.pdf>. xi "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 2. xii Sacco, Al. "BlackBerry App World 2.0 Unveiled: Images, Details." CIO.com. 16 June 2010. Web. 01 July 2011. <http://www.cio.com/article/596994/BlackBerry_App_World_2.0_Unveiled_Images_Details?page=2>. xiii "RIM's Strategy to Stay on Top in Smartphones | Signal Strength - CNET News."Technology News - CNET News. 12 May 2010. Web. 08 July 2011. <http://news.cnet.com/8301-30686_3-20004753-266.html>. xiv Sacco, Al. "BlackBerry App World: Nine Must-Do Fixes for RIM's App Store." CIO.com. 01 July 2009. Web. 08 July 2011. <http://www.cio.com/article/496434/BlackBerry_App_World_Nine_Must_Do_Fixes_for_RIM_s_App_Store? page=3>. xv "RIM's Strategy to Stay on Top in Smartphones | Signal Strength - CNET News."Technology News - CNET News. 12 May 2010. Web. 08 July 2011. <http://news.cnet.com/8301-30686_3-20004753-266.html>. xvi Ibid xvii Ibid xviii "RIMs Market Share Plummets as Users Opt for Android over BlackBerry." Financial Post. 6 May 2011. Web. 08 July 2011. <http://business.financialpost.com/2011/05/06/rims-share-plummets-as-users-opt-for-android-over-blackberry/>. xix "Apple Launches IPad." Apple. 27 Jan. 2010. Web. 08 July 2011. <http://www.apple.com/pr/library/2010/01/27ipad.html>. xx Yin, Sara. "Top 10 Rumors About IPad 2." PC Magazine. 29 Dec. 2010. Web. 08 July 2011. <http://www.pcmag.com/article2/0,2817,2374846,00.asp>. xxi "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 9. xxii Miller, Hugo. "RIM Tablet Expectations May Be Too Optimistic, Analyst Says."Businessweek. 30 Nov. 2010. Web. 08 July 2011. <http://www.businessweek.com/news/2010-11-30/rim-tablet-expectations-may-be-too-optimistic-analystsays.html>. xxiii "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 2. xxiv Ibid xxv "Can International Markets Compensate for RIM's North American Market Share Losses?"NASDAQ Community Home. 12 Jan. 2011. Web. 08 July 2011. <http://community.nasdaq.com/News/2011-01/can-international-markets-compensate-forrims-north-american-market-share-losses.aspx?storyid=52879>. xxvi Gokhale, Ketaki, and Santosh Kumar. "RIM Averts BlackBerry Ban in India With 60-Day Security Test." Bloomberg Business & Financial News, Breaking News Headlines. 30 Aug. 2010. Web. 08 July 2011. <http://www.bloomberg.com/news/2010-08-30/rim-averts-india-blackberry-ban-as-government-tests-securitymodification.html>. xxvii Whitney, Lance. "Apple, Android Surge in 2010; Nokia, RIM Slip | Apple." CNET News. 7 Feb. 2011. Web. 08 July 2011. <http://news.cnet.com/8301-13579_3-20030831-37.html>. xxviii "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 2. xxix "Research In Motion Ltd (RIM.TO) Analysts." Reuters.com. Web. 08 July 2011. <http://www.reuters.com/finance/stocks/analyst?symbol=RIM.TO>.
ii

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Research In Motion Ltd (RIM.TO) Financials. Reuter.com. Web. 08 July 2011. <http://www.reuters.com/finance/stocks/financialHighlights?symbol=RIM.TO> xxxi "Research In Motion Ltd (RIM.TO) Analysts." Reuters.com. Web. 08 July 2011. <http://www.reuters.com/finance/stocks/analyst?symbol=RIM.TO>. xxxii Ibid xxxiii "Research In Motion Limited (USA): NASDAQ:RIMM Quotes & News - Google Finance."Google. Web. 08 July 2011. <http://www.google.ca/finance?q=rimm>. xxxiv Miller, Hugo. "RIM Gains After Sales Forecast Tops Analyst Estimates." Businessweek - Business News, Stock Market & Financial Advice. 17 Sept. 2010. Web. 08 July 2011. <http://www.businessweek.com/news/2010-09-17/rim-gains-aftersales-forecast-tops-analyst-estimates.html>. xxxv Miller, Hugo. "RIM Climbs as Analysts Forecast Growing Demand for PlayBook."Bloomberg - Business & Financial News, Breaking News Headlines. 30 Nov. 2010. Web. 08 July 2011. <http://www.bloomberg.com/news/2010-11-30/rimclimbs-as-analysts-forecast-growing-demand-for-playbook.html>. xxxvi "Research In Motion Limited (USA): NASDAQ:RIMM Quotes & News - Google Finance."Google. Web. 08 July 2011. <http://www.google.ca/finance?q=rimm>. xxxvii "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. <http://www.rim.com/investors/documents/pdf/AIF/AIF_Fiscal_2011.pdf>. Page 15. xxxviii Ibid xxxix "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. <http://www.rim.com/investors/documents/pdf/AIF/AIF_Fiscal_2011.pdf>. Page 16. xl "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. <http://www.rim.com/investors/documents/pdf/AIF/AIF_Fiscal_2011.pdf>. Page 15. xli "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. <http://www.rim.com/investors/documents/pdf/AIF/AIF_Fiscal_2011.pdf>. xlii "RIM Major Holders | Research In Motion Limited Stock." Yahoo! Finance. Web. 08 July 2011. <http://finance.yahoo.com/q/mh?s=RIMM>. xliii "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. xliv Ibid xlv Stothard, Michael. Kodak shares jump after positive development in patent dispute Financial Times. London (UK): Mar 29, 2011. pg. 24 xlvi "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. xlvii Ibid xlviii "TECHNOLOGY PARTNERSHIPS CANADA." Industrial Technologies Office. 1 Apr. 2001. Web. 8 July 2011. <http://ito.ic.gc.ca/eic/site/ito-oti.nsf/eng/h_00186.html>. xlix "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 59 l "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. <http://www.rim.com/investors/documents/pdf/AIF/AIF_Fiscal_2011.pdf>. Page 70 li "James Balsillie Profile." Corporate Executives & Directors Search Directory. Web. 08 July 2011. <http://people.forbes.com/profile/james-balsillie/26031>. lii "Michael Lazaridis Profile." Corporate Executives & Directors Search Directory. Web. 08 July 2011. <http://people.forbes.com/profile/michael-lazaridis/68045> liii CAS 320, CICA Handbook liv Ibid lv "Annual Information Form." Research In Motion Limited. 26 Feb. 2011. Web. 9 July 2011. <http://www.rim.com/investors/documents/pdf/AIF/AIF_Fiscal_2011.pdf>. Page 24. lvi "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 57. lvii Whitney, Lance. "Apple, Android Surge in 2010; Nokia, RIM Slip | Apple." CNET News. 7 Feb. 2011. Web. 08 July 2011. <http://news.cnet.com/8301-13579_3-20030831-37.html>. lviii "Accounting in the Technology Industry." Deloitte, 24 Jan. 2010. Web. 8 July 2011. <http://www.iasplus.com/uk/1010uktechindustry.pdf>. lix Rooney, Ben. "RIM Settles Option Backdating Case." CNNMoney. 17 Feb. 2009. Web. 08 July 2011. <http://money.cnn.com/2009/02/17/technology/RIM_backdating/index.htm>. lx "Governance Review of Research In Motion Limited." Protiviti, 30 June 2009. Web. 8 July 2011. <http://www.osc.gov.on.ca/documents/en/Proceedings-OTH/gov_rev_20090630_rim.pdf>.

lxi

"2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 24. lxii "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 64. Note 7. lxiii "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 64. Note 6. lxiv Savov, Vlad. "RIM Announces BlackBerry 7 OS with Better Browser and BlackBerry Balance, but No Legacy Support." Engadget. 2 May 2011. Web. 08 July 2011. <http://www.engadget.com/2011/05/02/rim-announces-blackberryos-7/>. lxv Akkad, Omar El. "RIM, Motorola Resolve Patent Case." The Globe and Mail. 11 June 2010. Web. 08 July 2011. <http://www.theglobeandmail.com/report-on-business/rim-motorola-resolve-patent-case/article1600440/>. lxvi "2011 RIM Annual Report." Research in Motion. Web. 8 July 2011. <http://www.rim.com/investors/documents/pdf/annual/2010rim_ar.pdf>. Page 28. lxvii "RIM's History." Blackberry.com. Research in Motion. Web. 11 July 2011. <http://www.blackberry.com/select/get_the_facts/pdfs/rim/rim_history.pdf>. lxviii "Blackberry Playbook Launch." BlackBerry - Press Releases. Research in Motion. Web. 11 July 2011. <http://press.rim.com/>. lxix "RIM's Executive Team." Research in Motion. Web. 11 July 2011. <http://www.rim.com/newsroom/mediaexecutive/>. lxx "Research In Motion Ltd (RIM.TO) Analysts." Reuters.com. Web. 08 July 2011. <http://www.reuters.com/finance/stocks/analyst?symbol=RIM.TO>. lxxi "Research In Motion Limited (USA): NASDAQ:RIMM Quotes & News - Google Finance."Google. Web. 08 July 2011. <http://www.google.ca/finance?q=rimm>.

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<http://www.cio.com/article/596994/BlackBerry_App_World_2.0_Unveiled_Images_Details? page=2>. Sacco, Al. "BlackBerry App World: Nine Must-Do Fixes for RIM's App Store." CIO.com. 01 July 2009. Web. 08 July 2011. <http://www.cio.com/article/496434/BlackBerry_App_World_Nine_Must_Do_Fixes_for_RIM _s_App_Store?page=3>. Savov, Vlad. "RIM Announces BlackBerry 7 OS with Better Browser and BlackBerry Balance, but No Legacy Support." Engadget. 2 May 2011. Web. 08 July 2011. <http://www.engadget.com/2011/05/02/rim-announces-blackberry-os-7/>. Stothard, Michael. Kodak shares jump after positive development in patent dispute Financial Times. London (UK): Mar 29, 2011. pg. 24 "TECHNOLOGY PARTNERSHIPS CANADA." Industrial Technologies Office. 1 Apr. 2001. Web. 8 July 2011. <http://ito.ic.gc.ca/eic/site/ito-oti.nsf/eng/h_00186.html>. Whitney, Lance. "Apple, Android Surge in 2010; Nokia, RIM Slip | Apple." CNET News. 7 Feb. 2011. Web. 08 July 2011. <http://news.cnet.com/8301-13579_3-20030831-37.html>. Yin, Sara. "Top 10 Rumors About IPad 2." PC Magazine. 29 Dec. 2010. Web. 08 July 2011. <http://www.pcmag.com/article2/0,2817,2374846,00.asp>.

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