NMA VISION

Chartered February 23, 1972 Volume MMVIII, Issue 45

September 2011 Newsletter

Calendar of Events
NMA Lunch Meeting September 8, 2011 Deadline for October Newsletter submissions September 23, 2011 Next Board Meeting September 1, 2011 Call your Booster or e-mail Lusine Arutyunyan to make lunch reservations by NOON on September 6th, 2011. Please do not reserve a space if you are not attending. Thank you. Cost: $15 for members, $20 for non-members.
Do you know someone thinking about joining NMA? Contact Viviana Ardila at ext. 5322 for a New Member Packet! Join us at the next NMA luncheon on September 8th at the Community Services Building (Community Room) with special guest speaker, Sahar Andrade, MB BCh, speaking on Diversity and Cultural Competence in organizations.

ahar Andrade, MB BCh is a Diversity & Culture Competence Consultant, International Marketing expert, and certified E-marketer and Social Media Strategist. Sahar speaks five languages and has lived, been educated, and worked in seven countries in three continents. She offers real world business experience with a straight-talk, hands-on approach covering cultural competence, diversity, and its effect on global marketing and sales. She has developed her signature program D.I.A.L.O.G. (Diversity & Inclusion in Active Leadership for Organizational Development). For over 15 years, she has offered her expertise and insights to Fortune 500 Companies, Nonprofit Organizations, and Educational and Healthcare professionals seeking to develop a true competitive advantage through strategic global leadership development, cross-cultural competence, cross-cultural marketing, and diversity practices. Sahar is a Board member for NAAAHR (National Association of African Americans in HR) and CADC (California Diversity Council). She holds a Bachelor of Medicine and a Bachelor of Surgery, with minor in Psychiatry from Cairo University, and successfully completed a Mastery of Human Resources Studies Certificate Program. She

is currently studying for her SPHR (Senior Professionals in HR) certificate. Sahar has appeared multiple times on nationally syndicated radio, such as 1100 AM KFNX news radio, as well as blog talk radio programs. She has given speeches at USC, Woodbury University, and LA Convention Center. She has been quoted in articles on Diversity Executive Magazine, Diversity & Bar Magazine, Medical Office Today, and Parental Magazine. She authors a column on Technoratis Diversity Caf and on the Global Diversity Factor Portal. Her clients include: City of Burbank, City of West Hollywood, Berlitz International, San Gabriel Valley Chamber of Commerce, Leadership Burbank Alumni Association, Professional Fundraisers Association, N.I.C.E. Corporation, and Jobing.com. Past clients in the Middle East include P&G, GE, E&Y, and Coca-Cola. Sahar Andrade is the founder of Sahar Consulting, LLC. NMA GOES ZERO WASTE!
You are invited to NMAs first Zero Waste Luncheon on September 8th! Lunch will be catered by Burbanks Alambres Fresh Mexican Grill!

INSIDE THIS ISSUE 2 2 2 2 3 3 4

Presidents Message NMA Board and Boosters NMA Officer/Member Highlight September Birthdays How to look and act like a leader Quote of the Month NMA Mission Statement, Code of Ethics, Leadership Model, & Virtual Library and Reading Room

ts en e sid g re essa P M

NMA Board
NMA President.......... Adriana Garcia VP Operations............Lusine Arutyunyan VP Membership......... Viviana Ardila

NMA Boosters
BWP...........................Teri Kaczmarek CDD........................... Chad Foydl Financial Services...... Meri Davtian IT, CAO, Clerk & Treasurer.................... Penny Forbes Fire, Police................. Sana Arakelian-Ford Library Services......... Anne Ngo Mgmt Svcs, City Mgr, & City Council.......................Mary Jo Watkins PRCS......................... Pat Thomas Public Works..............Karen McMurray

Adriana Garcia, NMA President

Summer is winding down and I hope everyone enjoyed it with family, friends and fun activities! The City of Burbank was filled with entertainment for all. From the Starlight Bowl and Downtown Burbank concert series to the memorable Centennial Celebration, just to name a few! We were dark in August and are now excited to collaborate with Burbank Recycle Center to start the year off with a ZERO WASTE September luncheon! The Recycle Center is providing us with plates, utensils and napkins for everyone to enjoy the delicious food from Alambres Fresh Mexican Grill. Our guest speaker, Sahar Andrade, is sure to enlighten us with her expertise in Diversity & Culture Competence, International Marketing and Social Media. Having lived and worked in seven countries, holding 2 Bachelors Degrees and speaking 5 languages, this is a luncheon you wont want to miss! We hope to see you all there. Stay tuned for information on Octobers luncheon featuring the Executive Panel, Chris Dast, Cindy Giraldo and Judy Wilke!

VP Professional Development.............. Ericka Reinke Secretary.................... Elisa Accardi Treasurer.................... Todd Wilson Speech Contest Director...................... Janel Byrne Newsletter Director....Karen Wilcox Special Activities Director...................... Monica Stenberg Past President............. Grace Coronado

NMA Officer/Member Highlight

For those of you who dont know Janel, she recently joined NMA and is currently serving as the Speech Contest Director. Janel was born and raised in Burbank and enjoyed many of the Citys services as a child including the Summer Daze camps and recreation classes. She began her career with the City as a CounselorIn-Training with the Park, Recreation and Community Services (PRCS) Department. She continued working for the PRCS department during the summers as a Work Trainee and then Recreation Leader while attending college at the University of California, Santa Cruz. Upon completion of her undergraduate degree, Janel was accepted into the University of Southern Californias, Master of Social Work (MSW) Program. In her last semester of her Masters program, Janel was promoted to Administrative Analyst in the City Managers Office. Although work keeps her busy, she enjoys reading, staying physically active, going to the movies and traveling as often as possible. Janel believes in strengths-based leadership and managing with empathy and vision. Again, NMA is pleased to introduce Janel Byrne, Speech Contest Director!

September Birthdays!
Leana Mkrtchyan Medik Ghazikhanian Kristen Taylor Smith Joe Flores Ron Stoll Lianne McGinley Juli Christine Scott Bonnie Teaford Sheryl Friedman Kathleen Hillesland Glen Williams Sean Aquino Julianne Venturo 4th 6th 7th 8th 12th 13th 17th 18th 20th 23rd 23rd 25th 27th Financial Services IT PRCS BWP Public Works BWP City Attorney Dept. Public Works City Attorney Dept BWP PRC BWP Management Services
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How to Look and Act like a Leader

Savvy executives know the part, act the part and look the part. Thats because they exude executive presence, a broad term used to describe the aura of leadership.
Executives with presence act self confident, strategic, decisive and assertive, concludes a study released late last year by the Center for Work-Life Policy, a New York think tank. Presence plays an increasingly important role as companies grapple with a weak recovery and fewer management layers. You have less time to make that lasting impression, warns Stefanie Smith, head of Stratex Consulting, a New York coaching firm. Today, 75% of her coaching practice involves enhancing clients presenceup from 35% in 2007. Several big businesses, including Intel Corp. and Morgan Stanley, recently launched programs to teach ambitious staffers about constructive confrontation and a simulated meeting with an executive audience, according to an Intel spokeswoman. Ms. Hudnell recalls that her survival long depended on my being able to command a room. She believes executive presence also involves the ability to command other leaders. How can polish your presence? For starters, you should pinpoint your strengths and weaknesses. People are blind to their biggest derailers, says Karen Kaufman, a Philadelphia executive coach. Colleagues also notice flaws in your executive presence. But its frequently hard to get frank feedback. You have The insight inspired Ms. Hudnell to propose the presence workshop for emerging female stars. You have to have executive presence in ways that will set you apart, she notes. To Improve Your Executive Presence: Sit on one hand if you gesture excessively Avoid interruptions by counting to four before you reply Stand or sit large to demonstrate you take up space Use few qualifiers as they imply lack of confidence Dont clasp your hands behind your back because youll look deceptive Practice a firm handshake

Colleagues also notice flaws in your executive presence. But its frequently hard to get frank feedback. You have to take the responsibility to ask, says Gillian Christie, a managing director of a big financial-services firm.

executive presence. Rosalind Hudnell, Intels chief diversity officer, says she created a Command Presence workshop for its rising female technical stars last year after realizing they needed extra help selling their ideas within the company. Nearly 200 women at the computer-chip maker have taken the four-hour session. These mid-level staffers learn how to present effectively through a discussion of

to take the responsibility to ask, says Gillian Christie, a managing director of a big financial-services firm. She remembers how coworkers at a prior employer only hinted about her tendency to show off during meetings because her behavior intimidated them. Now, Ms. Christie continues, she often solicits associates reaction following her presentations. Some reply, You were a little off base. As a result, she tones down her strong delivery. Intels Ms. Hudnell finds male colleagues usually request her advice before they appear before the executive team for the first time. They want to know who will ask the toughest questions. Yet many Intel women only seek her counsel after a presentation has not gone well, she says.

Source: Lublin, Joann S. Wall Street Journal, http://on.wsj.com/q9f30S EDITOR: Ericka Reinke, VP of Professional Development

Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great. ~Mark Twain
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Quote of the Month

NMA MISSION STATEMENT: NMA creates leadership development products and opportunities that maximize the potential of our members, sponsoring organizations, and communities.

NMA CODE OF ETHICS

I will recognize that all individuals inherently desire to practice their occupations to the best of their ability I will assume that all individuals want to do their best I will maintain a broad and balanced outlook and will recognize value in the ideas and opinions of others I will be guided in all my activities by truth, accuracy, fair dealing and good taste I will keep informed on the latest developments in techniques, equipment, and processes I will recommend or initiate methods to increase productivity and efficiency I will support efforts to strengthen the management profession through training and education I will help my associates reach personal and professional fulfilment I will earn and carefully guard my reputation for good moral character and good citizenship I will promote the principles of our Free Enterprise System to others, by highlighting its accomplishments and displaying confidence in its future I will recognize that leadership is a call to service

NMA VIRTUAL LIBRARY AND READING ROOM

Have you visited the NMA Virtual Library and Reading Room? The digital library designed to provide easy access to a virtual plethora of free resources to enhance your personal, professional, and organization development. The NMA Virtual Reading Room provides a collection of links to articles, blogs, resources, and other libraries that contain leadership and business development information, ideas and the latest in innovation. Visit http://bit.ly/n2iuk9 for more information!

NMA LEADERSHIP MODEL

The demands of leadership are such that business leaders must develop an amazingly broad range of personal and professional competencies in order to meet the challenges coming their way. Tomorrows leaders must get ahead of the curve. While no model and no list of leadership behaviors, traits, or competencies can ever fully capture all the critical components, NMA has chosen a results-oriented model to embrace. Why? Performance-rated evaluations by boards, tockholders, employees, and the general public are increasingly the norm. Results matter. Culture matters. They are not the complete picture, but they are a reality of the contemporary workplace. Therefore, NMA and its affiliated chapters encourage systemic leadership development programming at all levels of the organization. Change is everywhere. The talent pool must grow to meet new challenges. Every employee can be a leader and be imbued with a sense of entrepreneurship. Our list of leadership competencies reflects the appropriate list of skills, behaviors, and imperatives for the enterprise and the individual to thrive. They must be aligned and integrated throughout. Setting direction, mobilizing individual commitment for change, and engendering organizational capability comprise three of the four core competencies. Yet, they will not be fully realized unless the leader demonstrates the personal character that fosters the necessary relationships and creates an atmosphere of trust. Success is realized when strategic leadership development efforts are proven to be linked to positive organizational outcomes.
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