Chukwuemeka Uzoma Nwanya.

7, Baldwin House, Tulse Hill. London. SW2 3BZ. Mobile: 07904689842 Email: mekzielink@yahoo.co.uk. PROFILE: A self motivated, enthusiastic and hardworking professional with a 4 year proficient experience with a leading high tech distributor in Lagos, Nigeria. Also possess a wealth of experience in Customer Care and Management, Customer Relations, Corporate Affair and Company Operations with proven ability in successful business development. Consistently achieved significant annual targets and company growth. Now looking forward to opportunity for a full time job, career change and development in a challenging environment, where I can add value to my host company and self. FUNCTION AREAS OF EXPERTISE: Strategic Planning Customer Focus and Retention Marketing and Promotion Customer Service CAREER HISTORY: 01/08 to date McDonalds Restaurant Limited, Oxford Street, UK Customer Care Assistant (part time) Responsibility and Achievements: Attend to customers in a timely, courteous and caring manner. Providing information regarding products enquiries, sales and services Provide advice to customers and customer relations. Compile, generate weekly and monthly report to the manager. Conduct travel path, routine customer service and product delivery. Team Leadership Business Development Administration Management Book keeping

Maintain communication relations between the staff and customers. Maintain a speedy service delivery to customers and queries. Provides updates and news to products and services. Maintain routine check, high performance and quality control Maintain conducive environment friendliness Prompt delivery to customers queries

10/06-12/07

Edlawk Ventures Limited Lagos, Nigeria. Corporate Affairs Officer Responsibility and Achievements: Take ownership of customer issues by following through on customer queries, ensuring prompt and satisfactory resolution. Ensure continuous improvement in work force. Ensure prompt payment of salaries and wages. Ensure complete documentations, sales and deliveries. Provides update and business report to clients.

01/04-09/06

Edlawk Ventures Limited Lagos, Nigeria Assistant Corporate Affair Officer Responsibility and Achievements: Ensure prompt generation and compilation of relevant reports Collate relevant client information on appropriate software and hightech materials. Compile and generate weekly and monthly reports. Perform necessary company transaction for sale and purchase.

EDUCATION AND QUALIFICATIONS: 07/10-12/10 Masters of Business Administration, (MBA) University of Wales Institute Cardiff. United Kingdom. 06/09-07/10 Post Graduate Diploma in Business Management, (PGD) London School of Commerce, London United Kingdom. 08/98-06/02 Bachelors of Science (B.SC) Public Administration and Government Imo State University Owerri, Nigeria 08/91-02/97 5 GCSE equivalent at Hopebay College, Lagos, Nigeria.

OTHER SKILLS: Basic knowledge on MS word, MS excel and MS power-point, internet, e-mailing and other administrative skills. INTEREST: Travelling and playing football. REFERENCE: Available on request.