Are you Ready For the Cloud?

Think Before You Leap

Wednesday, June 15 11:30 a.m. 12:30 p.m.

Speaker
Mike Holleran Senior Product Manager of SaaS Operations Info Directions

UNDERSTANDING THE CLOUD

Origin of Cloud
The old way: Know your path

Host A

Host D

Host C

Host B

Origin of Cloud
Managed by others We dont know/care
Host D
Internet

Host A

Host B

Were better off How do I connect at the edge?

Host C

Origin of Cloud Computing

Host A

Host D

Internet

Host B

Host C

Origin of Cloud Computing

Customer A

Virtual Servers

Internet

CRM

Application Platform

Origin of Cloud Computing

Joe McCarthy: Utility Computing Application Server Providers Amazon Cloud Computing

Mainframe Era

Utility Computing Initiatives

DEFINING CLOUD COMPUTING

Defining Cloud Computing

There are no wrong answers but some make less sense than others.

Defining Cloud Computing

Defines:
National Institute of Technology and Standards

Essential Characteristics Service Models

Cloud Characteristics
On-demand Self Service
Customers control consumption
Provisioned automatically
Customer Computing Needs Cloud Provider
Resource 1 Resource 2 Resource 3

Resource 4

Resource 5

Resource 6

Resource 7

Resource 8

Resource 9

Cloud Characteristics
Broad Network Access
Over the Internet Accessed via standard clients

Cloud Characteristics
Resource Pooling
Multi-tenancy
Virtualized

Cloud Characteristics
Rapid Elasticity
Capacity can be rapidly added and removed

Appearance of unlimited scaling

Cloud Characteristics
Measured Service
Consumption is measured Pay based on how much you use

Cloud Service Models

IaaS
Infrastructure as a Service

PaaS
Platform as a Service

SaaS
Software as a Service

Service Models
Software as a Service
Access to an application

Service Models
Software as a Service: Salesforce.com
Customer instance on multi-tenant platform
User-specific configurations

Replacing onsite with remote

Service Models
Platform as a Service
Access to an application development and hosting environment

Service Models
Platform as a Service: ZOHO
Develop your app with their toolset
Host on their platform No control over underlying hardware/ software

Source: www.zoho.com

Service Models Infrastructure as a Service

Access to fundamental computing resources Servers Storage Processing Networking

Service Models
Infrastructure as a Service
Amazon EC2 Select your server Select your OS

Service Model Comparison

= Managed for You Applications Runtimes Database Operating System Virtualization Server Storage Networking On-premise IaaS PaaS SaaS

Level of Effort
Control

Service Models

Deployment Models
Private Cloud

Public Cloud

WHEN THE CLOUD MAKES SENSE

Lower Total Cost of Ownership

Scalability

Scale Up

Scale Down

Staying Current
Innovation is not installed

High Complexity

THINGS TO CONSIDER

Security
Your companys data:
Where is it? Who can access it? How is it protected? What happens if there is an issue?

Know your costs

Add-ons Storage

Bandwidth

Management

SLAs

Availability

Issue Resolution

Performance

Transition Support

Connectivity/Integration

How will my clients connect?

How will my vendors integrate?

How will my systems integrate?

Corporate Politics

Tips for the Cloud and Your B/OSS

Know who is responsible for what. Ask vendor about compliance (PCI, Credit Scoring, CPNI etc.). SAS 70 for publicly traded companies. SLAs around usage and invoice processing.

Questions

Contact Information
Mike Holleran Senior Product Manager of SaaS Operations Info Directions mholleran@infodir.com www.infodirections.com