Business Process Engineering BC05501 (Singapore) 2010 Semester 3

Starting Date: Thursday 3 December 2009 David.Deal@vu.edu.au ph +61 (0)3 9919-1261

Presenters: David Deal

Subject Materials: Login Details UserName Password

http://blackboard.vu.edu.au Guest Account Student Account sBCO5501SING s3999999 (replace 3999999 with your student ID guest ddmmyyyy (Your birth date)

Lecture notes, videos and assignment requirements and other relevant information will be available through Webct/Blackboard. Unit Objectives:

understand the principles, methods and techniques of Business Process Engineering with respect to Enterprise Resource Planning Systems. gain skills necessary for the implementation and extension of business processes. gain experience using SAP Webflow to implement simple business processes

Unit Learning Outcomes: On completion of this unit students will be able to:

identify actors and work flows in a business process; describe the changing business environment and the importance of applying Business Process Engineering concepts to respond to that environment; use Event Controlled Process Chains to describe a business process; implement a simple workflow using SAP WebFlow; design an organisational plan to support a workflow; discuss the usefulness of automated workflows for monitoring and controlling business processes; identify the different elements of a workflow and describe their interaction.

Contact Hours: 36 hours consisting of approximately 24 hours lecture/discussion and 12 hours workshops. Students are expected to participate in the sessions by asking and responding to questions and completing the workshop tutorials. Prerequisites: Certification: None. At the completion of the course a certificate of completion will be provided and signed by representatives of Victoria University and SAP. Assignment 1 (40%) Assignment 2 (30%) Assignment 3 (30%)

Assessment:

All assignments will be submitted electronically using Blackboard. There is no examination. Refer to WebCT for Assessment Break-up & Marking Sheets
Version 1.1 29/11/2009

Business Process Engineering BC05501 (Singapore) 2010 Semester 3

Version 1.1 29/11/2009

Business Process Engineering BC05501 (Singapore) 2010 Semester 3

Prescribed Text: None Recommended Reading: Web Links in Blackboard/webct contains a list of some recommended sources. Fletcher, A, Brahm, M, Pargmann, H 2004, Workflow Management with SAP WebFlow: A Practical Manual, Springer-Verlag, New York, ISBN 3-540-40403-1. Harmon, P 2007, Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals, Morgan Kaufmann, ISBN-10: 0123741521 ISBN-13: 978-0123741523. http://www.bpmn.org/ Object Management Group/ Business Process Management Initiative BPMN 1.1 Specification Rickayzen, A, Dart, J, Brennecke, C, Schneider, M 2002, Practical workflow for SAP : effective business processes using SAP's WebFlow Engine, Galileo Press, Bonn Germany, ISBN: 159229006X. Sharp, A, McDermott, P 2001, Workflow Modelling: Tools for process improvement and application development, Artech House, Boston, ISBN 1-58053-021-4. Smith, H 2003, Business Process Management : the third wave Meghan-Kiffer Press. White, S Miers, D Fischer, L (ed) 2008, BPMN Modeling and Reference Guide (Perfect Paperback). Future Strategies Inc. Lighthiouse Point FL ISBN-10: 097775270 ISBN-13: 978097775270. Other References: Davenport, T 1993, Process innovation : reengineering work through information technology. Harvard Business School Press. Hammer, M, & Champy, J 1993. Reengineering the corporation : a manifesto for business revolution. Harper Business. Hammer, Michael & Champy, James. Reengineering the corporation : a manifesto for business revolution. Harper Business, revisesd and updated 2001. All other readings will be supplied online.

Version 1.1 29/11/2009

Business Process Engineering BC05501 (Singapore) 2010 Semester 3 Study Schedule

NB: This schedule is subject to change.
Lecture Date Lect 1 & 2 3 Dec Thurs 7pm-10pm Lecture Topics (in powerpoint) Introduction to Business Process Reengineering, Business Process Orientation Work Flow Concepts EPCs (Event Process Chains) Defining the target system: "as is" "to be" ARIS and Value Chains. Modelling Scenarios Service Oriented Architecture and Business Process Modeling Notation Data Modelling & Business Objects 23 Dec Lect 6 30 Dec Lect 7 6 Jan Lect 8 13 Jan Lect 9 20 Jan Lect 10 27 Jan Lect 11 3 Feb Lect 12 10 Feb Workflow Management Systems Development Procedures Workflow in SAP (Part 1) Designing, Tools Workflow in SAP (Part 2) EPCs to Workflow, Organisational Plans Workflow in SAP (Part 3) Understanding the pieces, An Example Business Objects & Containers, Pitfalls of Modeling Process

Exercises 4 Dec Grp 1: 2pm-5pm Grp 2: 7pm-10pm 6 Dec Grp 1: 2pm-5pm 7 Dec Grp 2: 10am-1pm Student Info Survey Work Flow example EPC Practice Introduction to ARIS (Complete the lab exercises before the questions.) BPMN practice with Intalio Designer

Lect 3 & 4 5 Dec Sat 10am-1pm Lect 5

BPMN practice with Intalio Designer Time allocated for practice with ARIS, Intalio and assignment work. The Business Navigator Creating a simple Work Flow Some time allocated to work on assignments

Assn #1 Due Friday 8 January The Business Object Builder Data Views. Using Business Objects Workflows and SAP HELP. Creating an Organisational Plan

Assn #2 Due Friday 29 January Using Workflow Templates XML, EDI, and Workflow Workflow Admin & Monitoring, BPM Applying an Organisational Plan

Time allocated to work on assignment

Assn #3 Due Monday 15 February IDS_5_EBUSINESS Check Blackboard/webct for topic changes.

Version 1.1 29/11/2009

Business Process Engineering BC05501 (Singapore) 2010 Semester 3

ASSIGNMENTS HARDWARE REQUIREMENTS Students will be expected to have access to a recent model PC, Pentium III or higher, with a fast Internet connection, preferably Broadband. A set of earphones and a microphone are also required. SOFTWARE REQUIREMENTS Students will need to install four applications for this subject. Version 7.10 of the SAP GUI on their computer. This software is provided free of charge and is available from your lecturer. (Please bring a USB memory stick to class). The Community Edition of the Intalio designer available at http://www.intalio.com/products/bpm/community-edition . Due to copyright provisions, students must download and install the software directly from Intalio. The software is open source and is free. ARIS Easy Design v5.5 Demo This version of the software has a 4 week limited license. Do not install until advised by the lecturer.

General Internet Resources: http://help.sap.com This site will be used frequently. http://www.businessandlaw.vu.edu.au/sap Business Process Management Group http://www.bpmi.org/ Oracle www.oracle.com/applications SAP AG www.sap.com Microsoft Dynamics AX http://www.microsoft.com/businessSolutions/Axapta/default.mspx Open Source Compiere http://www.compiere.org/

Version 1.1 29/11/2009