Berln, 2011

WEB 2.0 AS SUPPORT FOR SOCIALIZATION AND TRAINING IN ICT

Paloma Valdivia Vizarreta

ICT AND THE NON-PROFIT SECTOR

ICT could have important effects... to help overcome the barriers of social, economic and geographic isolation, increase access to information and education, etc.. " UNDP Report 2001
ICT opens up a range of possibilities within news technologies, the Internet shows new ways to organize, inform, report and act on issues or realities which previously were hardly accessible . Each organization needs to have the ability to understand and adapt technologies to its needs. It is therefore important to initiate changes first within the institution, based on collaboration, trust and dialog. Your users should be self-employed persons in the use of office resources, because beyond providing specific training what we do is open up the possibilities to a new language and a different way to communicate, interact and learn.

CONTRIBUTION OF ICT TO THE PROCESS OF SOCIALIZATION AND TRAINING

Work, easy, organization, immediacy, training, expression, access, information, public space, variety, communication, socialize, flexibility, relationship, identification papers, equality, freedom, savings, time.

Flowchart of the entities participating in Catalunya

Financial entities Administrative entities

Operational entities

Telecentre

XARXA OMNIA PROJECT

Objectives The project we develop meets three of the five overarching objectives of the Omnia Centers: Promote interpersonal relationships, and linking people within the community. Develop personal and vocational skills and abilities through access to new technologies and introduce news processes for training and retraining. Strengthen and promote existing networks to enhance social cohesion.

In what context we operate? What platform do i use? What were the results achieved? What contributions have been observed?

Objectives
Developing users abilities as well as their personal and occupational skills through the access to new technologies for training and re-training Promoting and strengthening the existing inperson networks, in order to enhance social cohesion.

CONTEXT ASSESSMENT

Demographic variables Number of Immigrants in the neighbourhood. Age range. Continent of origin.

Economic and administrative Variables Reasons for moving. Family revenue. Training and work. Type of visa. Goals.

Social variables Timeframe for cultural activities and leisure. Most frequent encounters with friends. First contacts upon arrival.

ICT variables Personal use of computers. Internet use, by age. Means to get in touch. Job market.

Limitations
New citizens Do not have access to viable official information to perform administrative tasks. Mothers loose independence. Feeling of insecurity in the new environment. Meet only people from their country. Have few free time activities, mostly only visiting each other. Have different priorities compared with the local community. The majority is already in an advanced working age braket. ICT

Television is their main model for conduct and socialization. Use Internet only for leisure. Very little use of computers and Internet in general. Businesses require a skilled ICT profile. Residents
They limit themselves only to basic tasks of welcoming newcomers, as perceived by their own neets

Potentialities
New citizens The kids integrate with greater ease. Mothers want their kids to be integrated in catalan society and are ready to do the utmost for them. Kids know one official language or are learning it. They are models of socialization or integration to overcome shyness. Mothers are willing to cooperate and learn. ICT Internet allows to develop interpersonal relations and adjust them to their interests. They learn to communicate with their country of origin. Places for free access for internet exist. Basic ICT skills can easily be learned. ICT tools help self-learning and facilitate collaboration. Residents Many local associations and programs exist to help new residents as well as information on Internet.

NEEDS
Spaces to interact among themselves and with the host society. Access to accurate information and reliable points of view. Mothers need to begin to know the environment without neglecting their duties. Access to employment through ICT. Proposals for leisure activities beyond those mentioned.

Planification

Platforms for creation of the social network PuntTIC

Structure of the network

Xarxa PunTic

With Xarxa punTIC we observe:

o o o o o o o Community feeling. Digital identity Efficient use of ICT tools A better learning environment Easier and smoother communication Increased civic attitude with ICT Gradual and sustainable autonomy

oParticipants learn from their peers. oNeed for follow-up oIntroduce basic rules for communication. oDaily revision and updating needed oThe closed network allows to take into account unforseen situations. oFlexible timing of activities oEasy adaptation to needs and know-how.

Thank you for your attention