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Annual Report And Financial Statements | 2008

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TABLE OF CONTENT
Financial Highlights Vision, Mission & Values Corporate Information Board of Directors and Executive Committee Members Message from The Chairman Message from The Managing Director Summary Overview 2008 Significant Facts Corporate Banking Commercial & Consumer Banking Institutional Banking Retail Banking & Funds Transfer Services Corporate Governance & Ethical Conduct Report of the Directors Report of the Independent Auditors The Financial Statements Income Statement Statement of Recognised Income and Expense Balance Sheet Cash Flow Statement Notes to the Financial Statements TTB Network (Branches)
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FINANCIAL HIGHLIGHTS
For the year (Cedi million) Total Income Net Operating profits1 Profits before tax Net Profits At year ended (Ghana Cedi Million) Shareholders Funds Total Deposits Total Assets Rates (%) Capital Adequacy2 Cost to Income (Excl. Depreciation) Return on average Equity Per Ordinary Share (GH) Dividend Earnings Notes:
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2003 8.72 4.58 3.59 1.94 2003 4.73 39.17 62.43 2003 11.10% 47.40% 46.10% 2003 0.09 0.19

2004 13.12 7.03 5.95 3.71 2004 7.15 50.90 89.79 2004 12.61% 43.80% 62.50% 2004 0.13 0.37
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2005 15.42 7.93 6.79 4.53 2005 10.09 57.09 98.24 2005 12.07% 43.80% 52.50% 2005 0.16 0.45

2006 19.06 9.02 7.80 5.61 2006 13.74 70.83 123.04 2006 13.28% 49.92% 47.05% 2006 0.20 0.56

2007 25.76 16.59 10.47 8.01 2007 21.75 109.77 220.79 2007 11.95% 52.00% 46.80% 2007 0.20 0.80

2008 37.37 16.06 13.13 9.56 2008 29.40 123.31 253.01 2008 11.75% 53.00% 38.96% 2008 0.96

Before Bad Debt Provision & Depreciation

Required Minimum 10%

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OUR VISION
To be the leading financial service provider in our target markets. To provide flexible financial solutions tailored to our customers needs. To think globally, act locally combining the various strengths of our network partners & shareholders.

OUR MISSION
To grow, manage and protect customers business & financial assets. To serve the customer better and faster. To conduct business in an ethical & responsible manner. To create sustainable shareholder value.

OUR VALUES
To be reliable, today and tomorrow. To be listening & responsive. To be innovative & efficient. To be transparent & honest.

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CORPORATE INFORMATION
Board of Directors:
Albert D. Osei Isaac Owusu-Hemeng Thompson Kuduo Abu-Bakr Bibilazu B. A. M. Zwinkels W. O. Agbenyega Michael Jacquemin Kojo Okai Andah (Chairman) (Managing Director)

Secretary:
Charles Obeng-lnkoom

Auditors:
Deloitte & Touche Chartered Accountants 4 Liberation Road P. O. Box GP 453 Accra

Solicitors:
Bentsi-Enchill, Letsa & Ankomah Legal Practitioners 1st Floor, West Wing Teachers' Hall Annex 4 Barnes Close P. O. Box 1632 Accra

Registered Office:
Reinsurance House 68 Kwame Nkrumah Avenue Adabraka Accra

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BOARD OF DIRECTORS

Albert D. Osei Chairman

Ben A. M. Zwinkels

Isaac Owusu-Hemeng MD/CEO

Thompson K. A. Abu Bakr-Bibilazu

William Agbenyega

Kojo Okai Andah

Michel Jacquemin

Charles Obeng-Inkoom Company Secretary

MEMBERS OF EXECUTIVE COMMITTEE

Isaac Owusu-Hemeng MD / CEO

Larry Yirenkyi-Boafo DMD

Asare-Boakye Yiadom GM, Risk Management

Nat Akainyah GM, Operations & Systems

Charles Obeng-Inkoom Company Seccretary

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Albert D. Osei
Chairman

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MESSAGE FROM THE CHAIRMAN


Introduction
The year 2008 was the one in which your bank finally took its deserved place at the pinnacle of Ghanas banking industry. Your bank was voted Bank of The Year by the banking public at the Ghana Banking Awards. The domestic and international recognition of your bank last year has been once again justified by its performance. During 2008, prudent professional risk management has resulted in your bank growing in size, expanding its horizons and increasing its profits to record levels. recession in the first place. But while this has shallowed the depth of the global economic recession, it has not prevented it from happening altogether. Your bank accordingly had to cope with both the global credit crunch and the ensuing global recession during the year under review.

The Ghanaian Economy


For the year 2008, Ghana recorded a GPD growth rate of 7.3%, up from 6.4% the previous year and the highest growth rate in nearly two decades. The growth rate of 7.3% was mainly driven by the considerable growth in the services sector, which grew by 9.3% and contributed a total of 31.81% to total GDP. This was, however, accompanied by widespread deterioration in the performance of the Ghanaian economy. Traditionally, there are severe fiscal slippages in every election year and 2008 was no different. Added to the deepening global economic recession, the toll on the economy was inevitable. The fiscal deficit rose to 14.8%(excluding divestiture proceeds) last year, its highest level in a quarter of a century and the public debt rose to an estimated 55% of Gross Domestic Product. Similarly the external current account deficit also reached a high of about 20% of GDP, with the International Reserves position falling to just 1.8 months of import cover for goods and services. Inflation was propelled upwards by record high global crude oil and food prices during the first half of the year which fed into local consumer product prices. Rising inflation was sustained towards the end of the year by sharply accelerated money supply growth, largely the result of rising demand for credit by both the government and private enterprise. Year on year inflation stood at 18.13% by the end of 2008, drastically up from 12.7% a year earlier

The World Economy


The year under review was one that was marked by the near collapse of the global financial industrys architecture as the sub-prime mortgage lending crisis of the previous year exploded into a full-blown systemic credit crunch and ultimately into a financial crisis, the likes of which has never been seen in more than 50 years. To stem the collapse of major international financial institutions, governments across Europe, the Americas and Asia sought to prop them up through multi-billion dollar bail-out plans, which, in effect have led to the part-nationalisation of many leading banks and insurance firms although others have been left to go under. With global economic growth already on the decline, a descent into recession was inevitable and indeed global economic growth halted in 2008. The waning of confidence on the part of savers and investors has created a veritable liquidity squeeze which has taken its toll on liquidity in the international financial markets. On the upside however, falling global demand led to a dramatic fall in international crude oil prices, which, when they peaked at US$147 a barrel in mid 2008, served as a major factor instigating the global

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This put severe upward pressure on local interest rates. Indeed the Bank of Ghanas Monetary Policy Committee increased its prime rate from 13.5% to 17% during the year in an effort to stem these inflationary pressures. This in turn persuaded the universal banks to increase both their average base rate quotations and their average lending rates in tandem. Instructively, strong credit from both the public and private sectors, accompanied by a deteriorating balance of payments position weakened the cedi, considerably in 2008. During the year the cedi depreciated faster against the major international trading currencies the US dollar, the Euro, the British Pound and the Japanese Yen than at any other time since the year 2000.

resulted in increased domestic debt issuance at shorter maturities, as rising inflation has shortened investors horizons, raising roll-over risks. Currency translation losses have persuaded foreign investors to disinvest from the Ghana Stock Exchange and local investors have followed suit as equity prices fall in result, and conversely, yields on money market fixed interest instruments rise in consonance with inflation. However, the lessons of the global credit crunch with regards to ill-advised lending, coupled with the deteriorating economic environment for borrowers in Ghana have combined to make Ghanaian banks more cautious about lending, despite still strong demand for bank credit, as the associated credit risks increase. The Bank of Ghana has adopted a risk-based approach to banking supervision and your bank is adapting to this, with a view to ensuring that it prudently assesses and handles the rising risk levels involved in our core business. Another challenge that now confronts your bank is that of meeting the first new minimum capital level set by the Bank of Ghana of GH25 million by the end of 2010 and the ultimate one of GH60 million before the end of 2012. Our merger with Merchant Bank Ghana which has the same majority shareholder Social Security and National Insurance Trust will be consummated this year and this will go a long way towards ensuring that we meet the new minimum capital requirement, but will also position us as a truly universal bank. The merger of an erstwhile commercial bank (as was the case of TTB) and an erstwhile merchant bank will create a financial institution that can properly exploit the vast opportunities created through both widening the combined product range and also, deepening our ability to take advantage of larger opportunities. Importantly it will greatly enhance our capabilities in earning fee-based income as fund-based activities

The Operating Environment


The environment in which your bank operates grew increasingly competitive and more difficult last year. Two new universal banks opened their doors to the public in 2008, bringing the total number to 25, nearly twice the number as at the beginning of the decade. Yet another one was given a provisional licence last year and is expected to commence operations shortly. Even more banking licence applications are currently being considered by the Bank of Ghana. While Ghanas banks have not been adversely affected directly by the global credit crunch, there are some dire indirect effects. Trade credit lines are no longer growing which means more and more importers either finance their own imports with cash upfront or their bankers have to finance them with trade loans. Foreign credit lines for onward lending to local enterprises are also in jeopardy. A bigger impact however is being felt from the global economic recession itself and its effect on the Ghanaian economy. Higher fiscal deficits have

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Isaac Owusu-Hemeng
Managing Director

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MESSAGE FROM THE MANAGING DIRECTOR


Introduction
It is my pleasure to present the annual results of The Trust Bank (TTB) for the 2008 financial year. Once again, the bank has maintained its steady growth trend by posting impressive results, notwithstanding the challenges faced by the economy as a result of the upsurge in world crude oil and food prices for most part of the year under review Fiscal deficit spending and the cedi depreciation contributed to a surge in inflation which rose sharply from 12.2% at the beginning of the 2008 to 18.13% by the end of the year. The Bank of Ghana, through its Monetary Policy Committee (MPC) responded to the rising inflationary pressures through several upward adjustments in its Prime Rate, which was increased from 13.5% at the beginning of 2008 to 17% as at the end of the year. Both lending and deposit rates increased in consonance. Importantly, the yield curve on long dated securities is gradually getting inverted with 91 day treasury bills and 182 day securities offering higher rates than medium-term instruments, leading investors to shorten their investment horizons.

Economic Environment
In 2008, the Ghanaian economy came under intense pressure from deteriorating economic circumstances on both the global and local fronts. The global credit crunch assumed an alarming proportion ushering in an economic recession in the developed world. Though the immediate impact to developing countries like Ghana is yet to be fully felt, the macroeconomic indicators at the close of the year were not very favourable. These problems were exacerbated by fiscal slippages, a worsened external current account and budget deficits, with adverse consequence on the cedi exchange value and rising inflation. The overall fiscal deficit hit a high of 14.8% (or 11.5%, including divestiture proceeds) of Gross Domestic Product in 2008 and the current account deficit was even higher at about 20% of GDP, the latter fuelled by a widening trade deficit and dwindling inward remittances. These trends, in turn, put pressure on both the cedi and on gross international reserves. As a result of these negative factors, the cedi experienced its sharpest depreciation since 2001, falling by 20.1% against the US dollar, 16.3% against the euro and 8.1% against the pound sterling. Gross international reserves went down sharply by the close of the year - down from 3.1 months import cover at the end of 2007 to 1.8 months of import cover by the end of 2008.

Competitive Environment
The Ghanaian banking industry saw a much intensified form of competition last year, as the hitherto new banks literally gained their feet and deepened their operations on all fronts. There were 2 additional banks, with the entry of BSIC and Bank of Baroda during the year, bringing the total number of players to 25. The combined effect of these factors was a very keen kind of competition that was new to the industry as the demand for cutting-edge technology and quality human resources for providing the desired banking solutions increased tremendously. At the other extreme end was customer sophistication, which became progressively more evident as customers began setting the grand rules of the game by being more demanding than ever, and also being selective in their choice of products and services. The above notwithstanding, TTB stayed focused and met both challenges by intensifying its Customer Relationship Management (CRM) practices and also improving its Customer Service and Care initiatives. These indeed, propelled the bank to exceeding its targets for the year under review.

Overview Of TTB Performance In 2008


Against the backdrop of the above local and global

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challenges, I am happy to report that the Bank achieved significant growth in income and profits and a commendable expansion in the size of its balance sheet. For the 2008 financial year, the banks total income grew by 45% to reach GH37.37 million. As you might have expected, the intense levels of competition within the industry, coupled with our own strategic drive to selectively expand our delivery channels and also widen the range of products and services on offer to our esteemed customers put pressure on our operating expenses which rose by 47.4% to GH19.58 million in 2008. As a bank that focuses principally on SME financing, it was not unexpected that in periods of harsh economic circumstances, the loan book should experience greater impairment. However, as a result of prudent lending and robust risk management practices, the loan loss provisions were contained within acceptable norm. Thus, we ended the year with an impressive pre-tax profit of GH13.13 million, up by 25.45% over the previous years. However, after making a substantial provision for income tax expense the net after tax profit was up by19.4% increase, from GH8 million in 2007 to GH9.56 million in 2008. The bank experienced a significant growth in 2008, with total assets up 14.6% to reach GH253million propelled by a 50.3% increase in loans and advances, which stood at GH161.9 million by the end of 2008. Shareholders funds also experienced strong growth of 35.2% in 2008 to reach GH29.4 million. TTBs financial performance for 2008 evidenced the banks strong resilience to shocks from both domestic and external fronts which in turn reflects management successes in pursuing its key strategic thrusts, namely, achieving excellent customer service at profitable levels, sound risk environment, cost efficient operations by leveraging on the banks ICT systems &

infrastructure, a cost-conscious mindset and a performance-based culture underpinned by a reward system to ensure attraction and retention of best talents

Brand Recognition And Marketing Achievements


The bank was voted Bank of the Year 2007 at the Ghana Banking Awards organized by Corporate Initiative Ghana in May 2008. At that prestigious annual award ceremony, the bank was also voted Best Bank in Corporate Banking, First Runner-up in Long Term Loan Financing, Short Term Loan Financing and Product Innovation, and was again voted Second Runner-up in Competitive Pricing. Also, in 2008, just as in the previous year, TTB was nominated among the top three banks in Ghana at the Chartered Institute of Marketing Ghanas prestigious annual awards. Towards the end of the year, TTB again was conferred with the EMEAFINANCE Award for Best Bank in Ghana 2008 by the authoritative London-based finance magazine which covers Europe, Middle East and Africa /. It is of interest to note that TTB is rated number one in the banking sector and 12th overall in the Ghana Club 100 rankings, which is the elite grouping of the countrys top 100 leading companies ranked annually by Ghana Investment Promotion Centre

Corporate Social Responsibility


TTB has an on-going corporate policy which guides its donations and sponsorship programmes with a view to maximizing the social benefits. The policy currently emphasizes providing interventions primarily in the areas of education and health, these being key to improving living standards within local communities. This, the bank has done conscientiously and with unwavering commitment over the past few years, by donating in cash and kind

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to beneficiary institutions and organizations. The bank disbursed GH40,000 to various organizations and institutions in 2004, GH47,000 in 2005, over GH70,000 in 2006 and GH129,443 in 2007. Last year, TTB provided reading books and teaching aids worth a total of GH48,000 to twelve deprived public basic schools spread across the Greater Accra, Ashanti and Central Regions. The bank also donated GH10,000 to the Maternity Ward of the Korle-Bu Teaching Hospital in Accra, GH5,000 to the Ghana Society for the Blind among other corporate donations and sponsorships, which also summed up to about GH40,000. Total disbursements to needy institutions for 2008, therefore, totaled some GH103,000.

the total outlets to 17 and this will be further increased to 20 by midyear. We are currently in discussions with a number of technology/telecommunications companies seeking collaborations to bring more convenience to our customers by introducing new electronic payment systems that will enable cell phone users to shop, top-up phone units, transfer funds to third parties and pay bills using their mobile phones. For the year under review, TTB was able to deploy the platform that allows customers to check their account balances and view last 4 debit or credit transactions via SMS messages. That same platform also makes it possible for customers to receive SMS prompts on any transactions that hit their accounts in Real-Time. An area of priority for 2009 is human resource development. The bank is acutely conscious of the fact that behind its outstanding performance are its employees who serve as the product architects and engineers as well as those who provide the delivery channels to meet the current and future needs of our banking public. TTB therefore remains totally committed to ensuring that we secure and retain the best talents and give them the right motivation so as to ensure their retention. Going forward, TTB is gearing itself to meet the new minimum capitalization level set by the Central Bank by 2012 and the preferred strategic vehicle chosen is by way of a merger with Merchant Bank Ghana. Under an agreed road map with the transaction advisors, the merger is expected to be consummated by mid-year 2009, baring any unforeseen developments

The Way Forward


The prognosis is that the year 2009 may turn out to be one of the most difficult and challenging periods in this decade, as the financial system will have to cope with the combined effects of the global financial crisis with accompanying deep recession in advanced economies, as well as the threat of macro-economic instability on the domestic front. There are also the industry specific challenges created by intense competition from both bank and non-bank financial institutions as the lines of demarcation between commercial banking and other types of financial service delivery channels are completely broken down. To overcome these challenges, TTB is taking a number of strategic steps: One of our main strategies is to widen the banks geographical reach, through branch expansion. In 2008, the bank opened three new branches bringing

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SUMMARY OVERVIEW ECONOMIC BACKGROUND AND MONETARY POLICY


The World economy plunged into a major downturn in the year 2008 in the face of the worst financial shock in mature financial markets since the 1930s. As major advanced economies were in or close to recession during the most part of the year 2008, the global economy slowed substantially in 2008 and a modest recovery is anticipated to begin only in the latter part of the year 2009. The pick-up is anticipated to be unusually gradual as it will be held back by continued financial markets de-leveraging. Although developing economies did not have to deal with the level of financial turmoil faced by advanced nations, economic activities still slowed down and in many cases to rates well below trend. Economies like that of Ghana were faced with significant inflationary pressures even with more stable and in some cases rising commodity prices. The lingering effects of the financial market crisis on Ghana and other emerging economies has been among others, loss of confidence in counterparty trading, sharp fluctuations in exchange rates, large depreciation of currencies, and reversal of capital flows and diminished investor funding (contributing to liquidity crunch within the Ghanaian financial sector). As the biggest challenge confronting this new Government is to get the economy back on track, it will be against the backdrop of reduced funding from Ghanas major donors and the fulfilment of campaign promises of the reduction of fuel prices and the improvement of the general living standards of Ghanaians. Although the world price of crude has dropped below $40 per barrel, the gains expected form the fall in prices are being threatened by the corresponding downward slide of the Ghanaian Cedi against the US dollar. Also Ghanas ability to borrow against future oil receipts is being derailed by the current weakness in crude oil prices and the current fiscal situation of donor countries restricting the availability of credit, the Ghanaian economy may not enjoy any significant oil revenue in the short-term. Thus, a rather looming economic situation may be underway which needs to be managed very well until the bail-out planned of our donor partners yield results that emerging economies like that of Ghana can benefit from.

Interest Rates & Inflation


The aim of the monetary policy of Ghana, at bringing inflation down to a single-digit level and limiting exchange rate volatility, has been put to the test in the current year. The MPC had to deal with external pressures of the volatility of crude oil prices, global inflation and its impact on imported goods and internal pressures from increased government expenditure and domestic borrowing. These, among others have caused the surge in inflation which rose from a 2007 low of 10.14% in October 2007 to end the year (December 2007) at 12.75%. In the year 2008 however, it shot to a record high of 18.41% in June 2008, the worst performance since the year 2005, after which inflation fell steadily to 17.30% at the end of the period October 2008, when it began to take a rise to end the year 2008 at 18.13%. Throughout the year 2008, the level of inflation for non-food group was predo-minantly higher than the food group.

Exchange Rate
The performance of the cedi against the US dollar especially in the year 2008 recorded its worst rate of depreciation in eight years. At the end of the year it had fallen by 25.7% which compares unfavourable to the performance the same period in previous year of 3.9%. Not too long ago the Cedi was considered safe to hold as a store of value and therefore a good instrument for investment. But since the last month of year 2008, that high level of confidence has waned dramatically with people holding large stocks of the Cedi converting it especially in favour of the US dollar. The situation is no different with the performance of the Cedi against the EURO as it dropped by 20.3% at end of 2008(previous year 16.2%). However, the cedi has appreciated against

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GBP at Dec08 by 8.8% against a depreciation of 9.15% for the same period in previous year which is a reflection of weakening of GBP on the international front.

2008 Performance
The Bank performed within its strategic frame work in the year 2008 as it sought to achieve all targets set for the year. The year 2008 has been particularly challenging to the Banking Industry as most banks had to deal with the trickledown effect of the Global financial crisis and rising rates on domestic market. The ever increasing demand for higher rates by wholesale depositors coupled with the occasional liquidity crunch on the money market were among others, some of the challenges faced by TTB during the year. The Bank however continued to focus on its core competences as outlined in the current business plan in order to curtail competitive pressures and achieve the expected performance. The highlights of TTBs strategic priorities carried out in the year are as follows: Becoming a more market driven and customer focused financial services provider rendering excellent Customer Services at Profitable income levels Continue to pursue the aggressive retail drive to increase cheaper sources of funds To continue to improve on our Risk Management Systems. To fully utilize our Information and Technology platform. To continue to pursue a Cost Conscious Mindset. To reinforce a performancebased culture

income for the year increased by 46% from GH25.6million to GH37.4 million, and a corresponding increase in operating expenses of 44% accounted for the results booked in the year. This performance was due to normal operating activities of the bank and no capitals gains were made in the year 2008 as was the case in the previous year. By this performance, the Bank generated an annualised return on average equity of 46% at the end of the year 2008 which is about 1% less than the performance of previous year.

Net Interest Income


With the current trend of rising rates coupled with customer sophistication, and the demands of higher returns on their deposits, Net Interest Margins (NIM) showed signs of shrinkage. Whereas interest income grew over the year by 60%, interest expense surged by 108% in the same period as borrowing cost continue to rise. However, an average NIM of 10.84%was generated during the year which favourably compares with the performance of 9.78% of previous year. Increased volumes accounts for the performance booked in the year 2008.

Commissions, Fee and Other Income


The Bank performed favourably in its non-funded incomes. Exchange gains made during the year on forex trading contributed significantly to commissions earned for the period. The improved exchange gains posted for the year was as a result of increased demand for foreign exchange coupled with the depreciation of the cedi against major world currencies. Commissions, fees and other income totalled GH13.37 million and this represented 35.79% of total operating income.

Operating Expenses
Total operating expenses for the period increased by 44% to GH19.3 million. TTB was able to slightly outperform the Cost to Income Ratio target of 54.95% by achieving 52.67% at the end of the year 2008.

Profitability
The Year 2008 posted an after tax profit of GH9.56million which represented a growth of 18% over the performance of previous year 2007. Total

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Balance Sheet The balance sheet of the Bank expanded by 8% over the previous year. Growth in loans and advances of 51% over the previous year were as expected, although during the last quarter of the year an accelerated growth in Government bills was initiated to take advantage of the rising interest rates. The year ended with a 12% growth in Bills. Total gross Loans &

Advances formed 67.9% of total balance sheet size which is higher than the achievement of previous year by 50%. The year recorded a 12% growth in deposits whilst, other borrowings grew by 53%. Shareholders funds of GH29.1 million which includes, Statutory and other Reserves have grown by 47% over the year; this has been solely due to the net profit of the Bank posted for the year 2008.

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SIGNIFICANT FACTS
Strategic Positioning: Moving Ahead Of The Competition
The year 2008 marked the second year for the implementation of the banks second 3-year rolling plan, having successfully implemented the first phase (first third) in the previous year with exciting results. The prime ambition of positioning the bank as a preferred specialist bank through the provision of excellent quality customer service to customers, be they Individuals, identifiable Professionals or Business entities was taken to new heights. We focused our energies and resources on further deepening existing relationships with our core target markets and this further strengthened the position of the bank as a preferred SME bank. Great efforts and resources were therefore, put in training the right calibre of staff to revitalise their selling and marketing skills to keep them ahead of the competition. It is no wonder therefore that the bank has, once again, accurately and in sync with recent trends, met the expectations of stakeholders, the key being customers and shareholders in terms of value addition over the period. The banks corporate objectives for the period were achieved through: Excellent customer service delivery through effective segmentation: Quality service delivery has been the most potent weapon in the arsenals of TTB and we persistently build on this as a way of ensuring continuous service improvements to customers in our chosen markets. We do this by identifying existing market needs and tailoring our products and services to meet these needs at all times. In doing so, we always ensure that the Service Delivery Value far exceeds the expectations of our customers and that is why customer delight remains the cornerstone of our business. It is this desire to delight customers that informed our decision to build our business along customer needs rather than geographical locations or product category and we achieved this through effective Market Segmentation, Market Targeting and Brand Positioning aimed at catching the attention of customers in both the Business-to-Consumer (B2C) and Business-to-Business (B2B) markets.

A Board Member being assisted by Management and Customers to cut the BANK OF THE YEAR 2007 Cake.

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The bank maintained its number of commercial divisions at 4, with each division still fashioned along homogeneous customer groups that is based on the existence of similarities in their banking needs. These divisions include: Corporate Banking, Institutional Banking, Commercial & Consumer Banking and Retail Banking & Funds Transfer Services. Our desire to continue expanding the Retail and ebanking businesses was supported by an increase in the number of channels for the convenience of our customers. These took the forms of physical branch presence as well as Technological products and services, including ATMs, E-Zwich, Internet banking (TTB Online), SMS banking etc. Impact of our lean operations mindset: Consistent with the above, the bank continued to operate under a kind of flat organizational chart that effectively eliminates unnecessary bureaucracy and ensures closer links between management and the rest of our staff for effective communications. Management also intensified its resolve to inculcating cost-consciousness in all staff of the bank. This was achieved by educating staff to see the need for drastic reduction in waste and non-productive costs. We progressed further the activity based management methodology as a tool for enhancing performance whilst controlling costs. Building robust and performing system infrastructures: Management kept to its word of investing in the training of staff to fully utilize the enhanced functionalities of the new ICBA banking software so as to improve the generation of fast, cost effective, reliable and efficient set of Integrated Management Information Systems (IMIS) reports for enhanced operational performance as well as accurate and more reliable measures for tracking customer & staff performances. The new applications software greatly

assisted our ability to introduce new electronic-based products, improved our capacity for service delivery and aided the provision of a sound risk management environment. Improving performance and risk management systems: The banks upgraded credit delivery and credit risk management systems over the years enabled us to continue to work at improving our capabilities in this direction in line with the Basel II accord. We have strengthened our systems to build the desired capacity for sound Integrated Management Information Systems to enable us meet the highest regulatory compliance standards. This, we hope, will boost our risk management systems and eventually result in reducing losses from errors, fraud, bad loans etc in the coming years. Building a performance based culture among staff and the risk/reward relationships: The strengthening of our performancebased culture among staff, underpinned by appropriate motivational packages and development programmes, with clear links also between actual performance and endof-year compensation continued in earnest. We continue to review our performance related reward schemes to keep them abreast with market trends and also to further challenge staff to continue to improve their performance levels.

Money Remittances Services


TTB formally signed onto the Western Union Money Transfer service from October 2003, and the business has registered tremendous growth ever since. The bank currently operates from fifteen (15), out of its existing seventeen (17) own outlets in addition to its six (6) accredited sub-agents. We have kept faith with all sub-agency institutions, namely Garden City Savings & Loans, First Allied Savings & Loans, Ezi Savings & Loans, Womens World Banking Gh, HFC

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Bank and Amalgamated Bank as well as individual beneficiaries of inward remittances services. To continue striving for service excellence, TTB has constantly instituted several forms of customer loyalty schemes to serve as incentives to ensure business growth and prosperity. The bank has also ensured constant and regular training programmes for its own staff and also staff of the sub-agency institutions for the purpose of building customer delight at the point of sale. Enhancing foreign exchange mobilisation to support the banks trade finance business remains a prime objective of the Retail Banking & Funds Transfer Division. It is our desire to continue to employ the services of third party sub-agency institutions in addition to our own outlets to make it possible for many Ghanaians to enjoy the passionate service of TTB.

continue to make substantial investments in training and manpower development. Twenty (20) staff received overseas training during the year with 97 others going through a variety of local training programmes. The bank also organised numerous inhouse training programmes for 244 staff under the period. The year under review saw the bank organise special training programmes on Customer Relationship Management (CRM) for all Relationship Managers, Account Managers and Branch Managers. This was meant to give them the requisite skills for managing existing customers in a way that ensures the minimisation of customer attrition rates whiles, at the same time, prospecting for new clients. The bank has, in a similar way, made it an annual ritual to contribute to the National Service Scheme (NSS) by engaging the services of 29 national service personnel from 2004 to 2007 out of which 24 have been retained as fulltime employees. Seventeen (17) personnel are currently discharging their national service obligations with the various departments of the bank for the 2008/2009 service year.

Staff Training and Development: The Key to Our Business Success


The bank continues to consider its human resource base as the most valuable asset. We therefore

TTB E-zwich team signing on enthusiastic students during E-zwich mass registration exercise at Legon

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CORPORATE BANKING
Our chosen market is the corporate and medium enterprises segment which is made up of the following: Multinationals / Internationals Domestic Corporates and Medium Enterprises Efficiency, flexibility and empathy remain as our brand. We passionately seek to delight our teeming clients through personalized relationship using our able business relationship managers at strategic locations. We think through issues jointly with our clients in order to arrive at solutions that best suit their purpose. Tesano Tema and Kumasi We continue to enjoy uninterrupted and efficient communication with all our branches through cutting-edge banking software. This has boosted our e-banking capabilities and affords our clients the ability to access and view their accounts in the comfort of their offices.

Our Strength
We pride ourselves as having the following: Very knowledgeable, relatively young and motivated staff whose sole objective is to delight our clients. Strong trade finance products and services. Strategic alliance with IFC to support trade and medium term finance financing. Relatively flat management structure which facilitates quick credit decisions.

Our Strategy
Our key objective is to build strong bonds with our customers and in the process we seek to thoroughly understand their business. This enables us to customize solutions to meet the specific needs of each client. Our focus being the well being of our business partners (clients), high quality customer service delivery has been the cornerstone of our relationships. Despite the economic downturn largely witnessed in 2008 and the drying up of foreign inflows, we have remained focused in continuing to provide medium to long term funds to core productive sectors of the Ghanaian economy namely; manufacturing, nontraditional export businesses, agro-processing, trade finance, ICT, education and other related services.

Strategic Merger
In order to achieve a balance sheet size thats consistent with Bank of Ghanas new bank capitalization levels, thereby ensuring that we meet the growing demands of our clientele, the bank decided to go into a merger with Merchant Bank Limited and we expect the deal to be concluded before the end of year 2009. This will strategically position the merged entity to facilitate the financing of larger ticket deals and to venture into areas that we have in the past shied away from in view of funding levels required. The bigger bank to be created will also have a lot more branches to ensure easy reach of a lot more customers. We will continue to expand our frontiers in the near future to areas where the merged bank is not currently present. Thus, strategic branch network expansion will be pursued vigorously to satisfy our growing clientele base.

Our Locations
In order to provide a more congenial atmosphere, we have moved the corporate banking department of the Bank to the NTHC building Martco House just behind the Head Office Building. To be within easy reach of our increasingly growing client base we have also set up corporate desks at the following branches: Accra Main Post Office

Strategic Partnerships
TTB continues to forge ahead through strategic partnerships with major global financial institutions.

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With the active collaboration of the Dutch Finance Institution FMO and SIFEM, (Swiss Investment Funds for Emerging Markets), we have since 1998, provided medium to long-term funds especially to the SME Sector. In conjunction with the International Finance Corporation (IFC), TTB developed two products in 2006 and 2007. In 2006, TTB/IFC developed a schools finance scheme that enabled basic private schools obtain medium term local currency financing for capacity expansion. In 2007, TTB/IFC implemented a trade finance facility which has enabled our clients to establish L/Cs to beneficiary countries and regions which hitherto were difficult to trade with. The facility affords us the opportunity to establish deferred L/Cs up to thirty six months. Our business development efforts have taken new dimensions. We provide innovative financial solutions to suite the needs of organized trade associations without the need for collateral.

Trade finance Corporate governance Financial management and The e-zwich programme.

Corporate Bank of the year 2007


The Corporate Initiative Ghana in May 2008 adjudged The Trust Bank Limited as the Corporate Bank for the year 2007. The award was based on our financial performance as well as the quality of our customer relationship management. Bank with us and enjoy the benefits of modern banking. Experience the difference. Our major products offerings include: Overdrafts Short to medium-term loans (all currencies) Commodity trade finance Assets backed finance (inventory, receivables). Cash management & Investments International trade services & operations Invoice Discounting Bonds and Guarantees Collateral Management agreements (CMA) or Warehousing Facility Local Purchase Order (LPO) financing Import Clearing Facility (IFC)

Value Addition/Customer focus


Adding value to our client businesses has always been of prime importance to us. We understand that the continuous existence of their businesses ensures that we continue to be in business. In the past, we have organized courses for our selected clients to upgrade their appreciation of basic issues inherent in:

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Management:

Osei Asafo-Adjei +233 21 230422 osei@ttbgh.com Ernest Obuobisa-Darko +233 30 701 28 53 edarko@ttbgh.com Rodney Saint Acquaye +233 21 252764 racquaye@ttbgh.com Afia Serwaa Attrams (Mrs.) +233 30 701 14 90 attrams@ttbgh.com Baafuor Abankwa +233 21 252 763 babankwa@ttbgh.com Kafui Dzameshie +233 30 701 07 58 kdzameshie@ttbgh.com

Post Office:

Martin Nartey +233-21-673086 mnartey@ttbgh.com Emmanuel Awuah +233-22-243558 eawuah@ttbgh.com Nana Yaw Kootin-Sanwu +233-22-243558 kootin@ttbgh.com Nicholas Victor Agbenu 233-22-413619 vagbenu@ttbgh.com

Key Contacts: Accra

Tesano:

Tema:

Kumasi: Joseph Acheampong +233-51-21417, 26045 Josephacheampong@ttbgh.com Elizabeth Lillian Owusu-Yeboah +233-51-24117, 26045 Eyeboah@ttbgh.com

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COMMERCIAL & CONSUMER BANKING


At Commercial & Consumer Banking (CCB), we offer a hands-on approach to meeting the needs of our Individual, Professional and Small Business customers imaginatively and efficiently. Our focus is on providing customised solutions to meet diverse customer needs with a view to engendering satisfaction, confidence and trust.

Always About YOU


Our trademark Customer Relationship Management style of a two-man team devoted to each customer ensures constant accessibility and easy communication towards delivering the express attention and care our esteemed customers desire and truly deserve. This dedication to your convenience is underscored by our placing a unit in each and every branch to provide the sturdy support to your business and consumer needs. We are steadfast in our pledge to deliver superlative service and spot-on solutions to you because it is mutual: we are partners in your endeavours! Our desire to move your business to the next success level is seen in our constant interaction with you to share ideas and impart business knowledge. We provide basic one-on-one coaching in banking and management best practices such as bookkeeping, marketing strategies, time management, proper account operation, facility utilisation etc. The result of this is growth in business for our mutual benefit.

The TTB Kiddies Account is a savings vehicle devised for our younger customers (0 18 years old). It is recommended for parents and guardians who wish to provide a nest egg for their children and wards by opening the account in their name and transferring the account to the child upon attainment of 18 years. Not only does this inculcate the savings habit into the child but ultimately helps secure their future.

Our product and service offerings include:


Business Advisory Services to provide the requisite knowledge support for your business. Private Banking for High Networth Individuals and Professionals. Domestic and International transfer services Tailored credits for individuals, professionals and small businesses Personal Loans Executive Loans Loans for purchasing of gadgets for professional practice. Overdrafts Loans for Ghanaian professionals returning/ setting up at home Business Loans Group Lending Scheme LPO Financing Bonds and Guarantees and many more Family saving instruments and investment services. Electronic card services including e-zwich Fixed Deposit Call Deposit Current account Savings account Gold Account

Unique Proposition
Being completely in tune with the operations and needs of our valued customers, we design products that anticipate and decisively meet those needs. Our Import Clearing Facility, granted to both borrowing and non-borrowing customers, has been hailed by many of our customers for its responsiveness. This facility is designed for the payment of Import Duty, Freight and Part/Fullpayment of additional consignment of goods and patently aimed at the traders and importers among our customers.

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At Your Doorstep
Our Banking train chugs right to your door with our 17 branches / outlets located in the main commercial centres of Accra, Tema and Kumasi. Our services can be availed from Monday through to Saturday. Indeed, we are right on hand where, when and how you need us. TTB online same day ATM card Ezwich card and POS machines on-line request for statement, foreign exchange rate enquiry interest rate enquiry cheque book request and status of request funds tranfer to own and third party accounts Letter of Credit & Bank Guarantee Application cheque and IPC discounting Instant loans/overdrafts against cash/T-bills and many more

Doing More For YOU


Our particular support for our customers is farreaching. It extends to various sectors of the economy construction, services, commerce, manufacturing and many more. We have particularly supported professionals such as doctors, architects to either acquire professional gadgets to enhance their practice or improve/ build their houses. Our pledge for the years ahead is to constantly evaluate the effectiveness and efficiency of our service to our customers. This is to ensure that we are not only effective in satisfying our customers needs, but that we are exceeding their expectations. Our new banking software has enhanced our capacity to offer range of services to our cherished customers

In Good Hands
The CCB team is made up of well-trained professionals with several years of relevant experience. We continue to invest in training and up skilling the team to build an improved knowledge and skills set. This ensures that our valued customers are served by people who know and can understand your peculiar needs and provide solutions that work for you.

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Management:

Robert Danso-Boakye +233-21-230415 dboakye@ttbgh.com Ophelia Attobrah +233-21-252761 oattobrah@ttbgh.com

Tema:

Samuel Ofori-Antwi +233 - 22- 213705/6 ofori@ttbgh.com Kwadwo Kyei Gyeabour +233 -30- 7011576 kgyeabour@ttbgh.com Sefa Dankwa +233 - 51- 21416 sefa@ttbgh.com Diana Opoku +233-51-21416 dopoku@ttbgh.com Vincent Larbi Opare +233-51-80552 vopare@ttbgh.com

Tesano:

Business Centres: Accra: Alex Ashong +233-30-7011577 aashong@ttbgh.com Fred Amo Atakora +233-30-7011576 fatakora@ttbgh.com Charlotte Amanquah +233-30-7011577 camanquah@ttbgh.com

Kumasi:

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INSTITUTIONAL BANKING
Institutional Banking is a dedicated line of business for TTBs Wholesale Banking and Treasury Management. We offer a broad range of sophisticated, high quality products and services specifically designed to meet the financial needs of institutional clients. The Institutional Banking team in TTB drives the banks relationship with banks in and outside Ghana, non-bank financial institutions, discount houses, insurance companies, asset manage-ment companies, government institutions, non-governmental organizations, churches, associations and societies. Our focus is on the mid-market. FX Trading is another activity performed in the Treasury Unit. Treasury engages in the buying and selling of foreign currency from both customers and non- customers at very attractive rates.

Liquidity Management
Liquidity management ensures the right balance among assets, liabilities and funds flow. TTB offers a variety of liquidity management techniques. One of suct techniques is the sweeping call account, which allows you to sweep your cash overnight from your current account to a higher yielding account. This means on daily basis, after settling all payments on your accounts, excess funds are transferred to the sweeping call account as overnight investment on your behalf.

A strong team Relationship Management


Having motivated and highly skilled people working in Institutional Banking is the key to our success. We have a relationship management team that works from the head office to serve all institutional clients across the banks networked branches. It comprises of a Business Manager, four relationship managers and two account managers. The team works with you towards understanding your needs and ensuring the delivery of appropriate products and services. Our Relationship Managers are specialized, tenured professionals with a deep commitment to and knowledge of the clients they serve. Our focus is on building long-term relationships and standing by our clients whenever they need us. The Treasury arm works hand in hand with the Relationship management team to ensure all your investment objectives and needs are met.

Other services include:


Account Management: Gold a/c; Current a/c; Savings a/c;Foreign, Forex a/c etc Foreign Exchange operations in all major international currencies International payment services Personal Investment Plan Account (which offers very competitive yields for six months to 1 year deposits.) Cash Pick services Online Banking - which provides you with information on your account anytime anywhere, enabling you to track every transaction

Operational Account
In the management of government project funds, we have developed payment systems (payroll management, bill payment services, direct debit payment facilities etc) to help create efficiency in payments administration and free our customers from rudimentary processes in catering for their administrative duties in their financial manage-ment processes.

The Treasury Team


The treasury unit focuses on efficient cash management processes to execute payments, collection of receivables and manage the liquidity thereof. The unit provides efficient payment systems such as RTGS (Real Time Gross Settlement) which is an electronic same-day-value payment facility.

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Fund Management
We have established a sound track record in the management of foreign and local funds for donor agencies, government project funds, international and local NGOs. We provide provident fund (PF) management services for customers employees. We manage the funds as a block investment or on individual staffs behalf. Customers funds are invested in accordance with the stated investment objectives all with the view to enhancing the relationship.

Credits
Short term loans and overdrafts to meet working capital requirements of financial institutions; guarantees and trade finance products all of which are carefully structured to meet the customers needs.

International Payments & Cash Management


Foreign account management services. Products and services in major currencies such as EUR and GBP, USD. Our international expertise, coupled with local experience has enabled us to tailor and adapt our services to suit your needs and this resulted in our customers voting as the Bank of the year 2007.

Other Treasury and Investment Products


Our product offering includes Fixed deposit, Call deposit and Treasury bills management services. Treasury purchases Treasury Bills on behalf of customers and non-customers from Bank of Ghana and the government at a commission. Customers are also able to rediscount their Treasury Bills should they need liquidity before maturity of the bills.

Advisory Services
We have a team of well trained staff who provide advice to support customers to achieve and sustain their business and investments objectives. We provide passionate solutions for our institutional clients.

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Management:

Naomi Kwetey ( Business Manager) +233-30-7012226 naomi@ttbgh.com

Florence Essel +233-21-240054 fessel@ttbgh.com Bassanio Kwame Gyebi +233-21-240054 gbassanio@ttbgh.com Abena Engmann +233-21-240054 abena@ttbgh.com Kennedy Okai +233-21-230413 kennedy@ttbgh.com Louisa Ampaw Appiah +233-21-240054 louisa@ttbgh.com

Contact: Justice Kwapong Kumi (Ag. Treasurer) +233-21-230413 jkumi@ttbgh.com Carl Benjamin Hammond (Corporate Dealer) +233-21-230429 chammond@ttbgh.com Christopher Akrong +233-21-230413 cakrong@ttbgh.com

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RETAIL BANKING & FUNDS TRANSFER SERVICES


Our Retail Banking team services are provided by a team of well-trained, courteous and customerfriendly staff who will go the extra mile to delight you with warm reception and efficient customer service. The main focus of the Retail Banking and Funds Transfer Services Team is to identify our customers retail banking needs and fashion out innovative and profit-driven solutions in a manner that promotes growth and development in our customers' business. With seventeen fully networked branches and fifteen automated teller machines (ATM) we assure our customers of excellent banking services at their convenience. Most of our branches provide extended banking hours and Saturday services. To re-emphasise our commitment to delighting our customers and making them feel noticed and appreciated, we have engaged Customer Service Executives in our banking halls to interact with customers to ensure that we listen and hear your voices on a timely basis. This move is aimed at hearing our customers concerns on timely basis to enable us provide long lasting solutions to whatever challenges our customers have. This innovation is also aimed at strengthening the interface between our customers and our service delivery chain. In the process, the concerns and suggestions of our valued customers are taken note of and prompt solutions found to the issues raised in a more timely manner. Considering the fact that we cherish our business relationship, we feel committed to renew our pledge to be as close to you as possible so we can understand better the workings of your business. This close relationship and collaboration affords us the opportunity to offer you the most cost-effective and profit-driven business advisory services.

Western Union and Vigo Money Transfer Services


Over the past five years, we have been providing you with utmost flexibility, speed and reliability in accessing funds transferred from overseas and would continue to provide more proximity and convenience for the collection of your Inward funds transfers. We have also entered into Collaborative Agreements with reputable Companies to provide expanded opportunities for the movement of domestic funds within the country. We are currently exploring other business collaborations with reputable International Money Transfer Organizations to enable us expand the platforms for providing our valued customers and the general public with more diverse International Funds Transfer products.

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RETAIL BANKING STAFF


Management: Ben Shamo (Business Manager) +233 - 21 - 7011604 bshamo@ttbgh.com Key Contacts : Accra Reginald Osam +233 - 30 7011352 rosam@ttbgh.com Post Office Evans Asante Sikayena +233 - 21 673083 esikayena@ttbhg.com Trust Towers Paulina Mensah +233 - 21 - 238121 pmensah@ttbgh.com Tesano John Anim Adjei +233 - 21 - 237317 janimadjei@ttbgh.com Madina Joseph Cleland-Okine +233 - 21 513321/2 jcleland@ttbgh.com Kantamanto Phillip Kofi Adomako +233 - 21 678243/5 padomako@ttbgh.com Tema Main Nana Amponsaa Sarfo +233 - 22 308439/40 nsafo@ttbgh.com Tema Community 1 Ben Adotey +233 - 22 213705/6 badotey@ttbgh.com Sakumono Sita Pearl Monnie +233 - 22 413617/8 sita@ttbgh.com Kasoa Rose Kumah +233 - 21 862886 rkumah@ttbgh.com Kumasi Main Eugene Amo Mesi +233 - 51 21415/7 amomesi@ttbgh.com Suame Magazine Emmanuel Kwame Asiedu +233 - 51 - 30229 easiedu@ttbgh.com Ashtown Emmanuel Atta-Saow Poku +233 - 51 - 80699 epatta@ttbgh.com Kwashieman Felix Tsaatse Adjoteye +233 244 - 341762 fadjoteye@ttbgh.com Kissieman Emelia Adwoa Amoah +233 244 - 341764 aamoa@ttbgh.com Money Transfer Jacob Aboagye +233 - 21 - 246501 jaboagye@ttbgh.com

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TTB CORPORATE GOVERNANCE FRAMEWORK


Preamble
TTB is going great lengths to promote corporate fairness, accountability and transparency. business, defining its risk management and control processes. It also devotes substantial time to strategic thinking and guidance. TTBs Board takes deep interest in the evaluation of senior management, both in terms of performance, competence and integrity, and the efficiency of management control.

1. Principles of Sound Governance


The system by which our banks operations are directed and controlled is based on a segregation of powers that specify the distribution of rights and responsibilities among different participants in the corporation, such as shareholders, the board, managers, and other stakeholders. At TTB, we acknowledge that people are more important than structures of guidance & control. The first thing a new member of staff would be taught and tested on is the companys code of conduct as much as its corporate culture and tone. It is one of TTBs most important policies and procedures to help to ensure that its agents actions are correctly executed and timely. In addition, all management decisions on banking business are made through the Executive Committee (or specifically established sub-committees). It assumes a collective responsibility, without dominant interference from one member or for that matter, Board members. In addition to the collective responsibility, a clear and appropriate set of significant responsibilities has been allocated to the individual members of the Executive Committee, in such a way that it is clear who has which of these responsibilities, and so that these responsibilities can be adequately carried out under the control of the Executive Committee. Management has also introduced clear procedures by clearing out the organisation chart (to avoid incompatibilities and conflicts of interest), implementing reliable information systems and keeping the Shareholders informed about any potential conflict of interest. The Board of Directors is responsible for supervising management, monitoring the state of the banks

2. Major Committees and Charters


The Executive Committee has mandated various committees, on which sit at least two of its members, to take decisions within the delegated areas of authority. The most significant Committees are: The Management Credit Committee The Risk Management & Compliance Committee, which is responsible for managing operational risks and achieving compliance with laws and regulations, especially those combating money laundering and financing of illegal activities. The Asset and Liability Management Committee, which is responsible for managing interest rate and exchange rate risks, as well as liquidity and the banks balance sheet The Human Resources Committee, responsible for all staff-related matters including remuneration policy, performance incentives and training. TTB adheres to a code of professional ethics, core values and management principles that is common to the entire Fortis group including Belgolaise. It has formally adopted the Audit Charter, Credit Charter and Compliance Charter and finally, the Banking Code (from Ghana Association of Bankers).

3. Role of the Board of Directors


The role of the Board of Directors is to supervise the policies of the Executive Committee and the general

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affairs of the company and any affiliated enterprise, as well as to assist the Executive Committee by providing advice. In discharging its role, the Board of Directors shall be guided by the interests of the company and any affiliated enterprise, and shall take into account the relevant interests of the company's stakeholders. The Board of Directors is responsible for the quality of its own performance.

company, taking into consideration the interest of stakeholders. It is responsible for compliance, for managing the risks, including internal risk management and control systems. It shall report related developments to and shall discuss the internal risk management and control systems with the Board of Directors and its Audit Committee. The Executive Committee shall ensure that all employees have the possibility of reporting alleged irregularities of a general, operational or financial nature to the Chairman of the Executive Committee (or to an official designated by him) without jeopardising their legal position. Alleged irregularities concerning Executive Committee members shall be reported to the Chairman of the Board of Directors.

4. Role of the Executive Committee


The role of the Executive Committee is to manage the company, which means, among other things, that it is responsible for achieving the companys aims, strategy, policy and results. The Executive Committee is accountable for this to the Board of Directors and to the Shareholders. In discharging its role, the Executive Committee shall be guided by the interests of the

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REPORT OF THE DIRECTORS


In accordance with the requirements of Section 132 of the Companies Code, we the Board of The Trust Bank Limited submit herewith the Annual Report on the state of affairs of the Bank for the year ended 31 December, 2008. Financial results 2008 GH 37,369,765 13,134,202 (3,573,798) 9,560,404 6,962,188 16,522,592 Restated 2007 GH 25,757,243 10,469,812 2,460,581) 8,009,231 1,298,698 9,307,930

Operating income Profit before taxation From which is deducted: Tax liability Leaving a net profit after tax of Which is to be added to the income surplus brought forward from the previous year Making a total of Out of which is deducted: Dividend paid Transfer to other reserves Transfer to statutory reserve fund of Leaving a net balance on the income surplus account of

(2,020,131) (636,851) (2,390,101) 11,475,508

(343,435) (2,002,308) 6,962,187

Principal activity
The principal activity of the Bank during the year and in accordance with Section 2 of the regulations of the Bank continues to be banking and finance. This represents no change from the activities carried out in the previous year.

Directors
The names of the directors who served during the year are provided at Page 4 of this report. No director or officer had any interest in the shares of the Bank. No director had a material interest, at any time during the year, in any contract of significance, other than a service contract with the Bank.

Auditors
In accordance with Section 134(5) of the Companies Code 1963. the auditors, Messrs. Deloitte & Touche continue in office as auditors of the Bank. On behalf of the Board

............................................... Director

......................................... Director

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REPORT OF THE INDEPENDENT AUDITORS


TO THE MEMBERS OF THE TRUST BANK LIMITED
Report on the Financial Statements
We have audited the accompanying financial statements of The Trust Bank Limited, as at December 31, 2008, set out on pages 7 to 47 which have been prepared on the basis of the significant accounting policies on pages 10 to 18 and other explanatory notes on pages 19 to 47.

Directors Responsibility for the Financial Statements


The Directors are responsible for the preparation and fair presentation of these financial statements in accordance with the Companies Codes 1963, (Act 179) and the Banking Act 2004, (Act 673). This responsibility includes: designing, implementing and maintaining internal control relevant to the preparation and fair presentation of financial statements that are free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances.

Auditors Responsibility
Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance as to whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditors judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entitys preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entitys internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opinion
In our opinion, the Bank has kept proper accounting records and the financial statements are in agreement with the records in all material respects and give in the prescribed manner, information required by the Companies Codes 1963, (Act 179) and the Banking Act 2004, (Act 673). The financial statements give a true and fair view of the financial position of The Trust Bank Limited as at December 31, 2008, and of its financial performance and its cash flows for the year then ended, and are drawn up in accordance with the Statement of Accounting Standards issued by the Institute of Chartered Accountants, Ghana and relevant International Financial Reporting Standards.

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Report on Other Legal and Regulatory Requirements


The Ghana Companies Code, 1963 (Act 179) requires that in carrying out our audit work we consider and report on the following matters. We confirm that: i. we have obtained all the information and explanations which to the best of our knowledge and belief were necessary for the purposes of our audit; in our opinion proper books of accounts have been kept by the bank, so far as appears from our examination of those books; and

ii.

iii. the balance sheet and income statements of the bank are in agreement with the books of accounts.

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REPORT OF THE INDEPENDENT AUDITORS


TO THE MEMBERS OF THE TRUST BANK LIMITED
The Banking Act 2004 (Act 673), Section 78 (2), requires that we state certain matters in our report. We hereby state that: i. the accounts give a true and fair view of the state of affairs of the bank and its results for the period under review; we were able to obtain all the information and explanation required for the efficient performance of our duties as auditors;

ii.

iii. the bank's transactions are within its powers; and iv. the bank has complied with the provisions in the Banking Act 2004 (Act 673) and the Banking (Amendment) Act 2008 (Act 738).

Chartered Accountants Accra, Ghana

17th March, 2009

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INCOME STATEMENT
Interest income Interest expense Net interest income Fees and commission income Fees and commission expense Other operating income Operating income Operating expenses Impairment loss Profit before taxation Income tax expense Profit after tax transferred to income surplus account Notes 7 8 2008 38,181,094 (14,189,303) 23,991,791 6,815,300 (62,383) 6,625,057 37,369,765 (19,683,755) (4,551,808) 13,134,202 (3,573,798) 9,309,573 9,560,404 2007 23,666,442 (6,828,088) 16,838,354 4,965,312 (87,847) 4,041,424 25,757,243 (13,356,929) (1,930,501) 10,469,812 (2,460,581) 250,831 8,009,231

9 10 11

12 14

16

STATEMENT OF RECOGNISED INCOME AND EXPENSE


For the year ended 31 December, 2008 2008 Income and expense recognised directly in equity: Profit for the year Total recognised income and expense for the period 9,560,404 9,560,404 8,009,231 8,009,231 2007

The accompanying notes form an integral part of these financial statements.

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BALANCE SHEET
As at 31 December, 2008(All amounts are expressed in Ghana cedis) Assets Cash and balances with Bank of Ghana Treasury bills and other eligible bills Due from other banks Loans and advances to customers Investment in associated companies Property and equipment Intangible assets Other assets Taxation Notes 17 18 19 20 22 23 24 25 16 2008 26,867,806 23,410,056 25,107,618 161,912,902 202,000 2,867,945 1,133,089 11,490,289 14,327 2007 45,165,840 20,966,254 28,928,360 107,723,462 202,000 1,729,719 1,684,310 14,387,676 -

Total assets Liabilities Due to financial and other institutions Due to customers Other borrowed funds Interest payable and other liabilities Taxation Total liabilities Shareholders' fund Stated capital Income surplus Statutory reserve fund Other reserves Total shareholders' fund Total liabilities and shareholders' fund

253,006,031

220,787,621

26 27 28 16

53,909,079 123,305,910 17,823,712 28,565,075 223,603,776

42,262,095 109,774,564 4,534,126 41,869,128 598,164 199,038,077

32 31 33

7,000,000 11,475,508 9,828,460 1,098,289 29,402,257 253,006,031

7,000,000 6,962,187 7,438,359 348,998 21,749,544 220,787,621

The Board of Directors approved the financial statements on 20th March, 2009.

...... Director

Director

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CASH FLOW STATEMENT


For the year ended 31 December, 2008 (All amounts are expressed in Ghana cedis) 2008 Operating activities Operating profit Adjustment to reconcile profit before tax to net cash flows Non-cash: Depreciation Impairment of loans & advances Income tax paid Profit on disposal of investment Profit on disposal of property, plant & equipment Working capital adjustments Increase in loans and advances Decrease/(increase) in other assets Increase in amounts due to customers (Decrease)/increase in other liabilities Net cash used in operating activities Investing activities Purchase of property, plant & equipment Proceeds from sale of property, plant & equipment Purchase of treasury bills and other eligible bills Proceeds from sale of investment securities Net cash used in investing activities Financing activities Proceeds from borrowed funds Repayments of borrowed funds Dividend paid Net cash flow from financing activities Increase in cash and cash equivalents Cash and cash equivalents at 1 January Cash and cash equivalents at 31 December 13,134,202 2007 10,344,365

1,567,366 4,551,808 (4,117,328) -

995,889 1,733,431 (1,925,000) (1,207,279) (419,040)

(58,741,248) 2,897,387 13,531,346 (13,281,067) (40,457,534)

(39,580,919) (9,828,633) 38,949,372 29,154,510 28,216,697

(1,980,617) (2,814,065) (4,794,682)

(1,859,934) 536,559 (470,495) 1,250,404 (543,466)

14,036,570 (746,984) (2,020,131) 11,269,454 (33,982,761) 32,201,920 (1,780,842)

3,297,400 (531,520) (1,961,909) 803,971 28,477,203 3,724,717 32,201,920

The accompanying notes form an integral part of these financial statements.

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TBs Corporate Social Responsibility covers the continuing commitment by the bank, to behave ethically and contribute to economic development while improving the quality of life of our staff and their families as well as the local communities within the banks catchment areas and society at large. These include those responsibilities which do not have financial returns but which are demanded of us under social contracts with our publics/stakeholders.

ur donations policy is tilted in favour of education, health, tradition & culture and sports. In the past few years, the bank has conscientiously discharged its corporate social responsibility obligations by donating in cash and kind to beneficiary institutions of all kinds from diverse backgrounds. The bank disbursed GH40,000 to various charitable organizations, ventures and projects in 2004, GH47,000 in 2005, GH70,000 in 2006 and a colossal GH129,443 in 2007.

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Deprived Public Basic Schools Ghana Society for the Blind Children's sponsored events Maternity Ward of Korle-Bu Culture and Tradition Rotary Club Ghana Future Ladies Golf Ass. Others Social Causes Total Representatives of the Maternity block of Korlebu Teaching Hospital receiving a cheque for GH10,000 from the Board Chairman, Mr. Albert D. Osei

48,000 5,000 15,000 10,000 10,000 2,000 2,000 20,500 112,500

ast year, the bank made donations of GH4,000 each to twelve (12) deprived public basic schools spread across the Greater Accra, Ashanti and Central Regions by providing reading books and teaching aids at a total cost of GH48,000. The bank also presented GH10,000 to the Maternity Ward of the KorleBu Teaching Hospital in Accra, GH5,000 to the Ghana Society for the Blind among other corporate donations and sponsorships, which also summed up to about GH49,649, bringing total disbursements for 2008 to about GH112,649.

Representatives of one of the beneficiary institutions displaying their cheque.

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NOTES TO THE FINANCIAL STATEMENTS


1. Reporting entity
The Trust Bank Limited (TTB) is a company domiciled in Ghana. The bank's country of incorporation is Ghana and the address of the bank's registered office is P.O.Box 1862 Accra-Ghana The bank operates under Banking Act, 2004 (Act 673), and is primarily involved in corporate and retail banking.

2. Basis of preparation a. Statement of compliance


The financial statements have been prepared in accordance with International Financial Reporting Standard (IFRS) and its interpretations adopted by the International Accounting Standards Board (IASB). These are TTB's first set of financial statements prepared in accordance with IFRS and IFRS 1 has been applied. In accordance with the transitional requirements of these standards, TTB has provided full comparative information.

b. Basis of measurement
The financial statements are presented in Ghana cedis which is TTB's functional currency, rounded to the nearest thousand. They are prepared on the historical cost basis except for the following assets and liabilities that are stated at their fair values: financial instruments that are fair valued through profit and loss and financial instruments classified as available-for-sale. An explanation of how the transition to IFRS has affected the reported financial position, financial performance and cash flows of the bank is provided in note 42 to the financial statements.

c. Use of estimates and judgement


The preparation of financial statements in conformity with IFRS requires management to make judgement, estimates and assumptions that affect the application of policies and reported amounts of assets, liabilities, income and expenses. The estimates and associated assumptions are based on historical experience and various other factors that are believed to be reasonable under the circumstances, the results of which form the basis of making the judgement about carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects both current and future periods. In particular, information about significant areas of estimation, uncertainty and critical judgements in applying accounting policies that have the most significant effect on the amount recognised in the financial statements are described in notes 6.

3. Significant accounting policies Interest income and expense


Interest income and expense for all interest-bearing financial instruments, except for those classified as held for trading or designated as fair value through profit and loss, are recognized within interest income and interest expense in the income statement using the effective interest method. The effective interest rate is the rate that exactly discounts the estimated future cash payments and receipts through the expected life of the financial asset or liability (or, where appropriate, a shorter period) to the carrying amount of the financial asset or liability. The effective interest rate is established on initial recognition of the financial asset and liability and is not revised subsequently.

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Interest income includes interest on loans and advances and placements with other banks, and is recognised in the period in which it is earned.

Fees and commissions


Fees and commission income and expenses that are an integral part to the effective interest rate on financial instruments are included in the measurement of the effective interest rate. Other fees and commission income are recognised as the related services are performed.

Government securities
Government securities comprise treasury bills and treasury bonds which are debt securities issued by the Government of Ghana. These are classified as available-for-sale and are stated at fair value.

Unquoted investments
Unquoted investments are stated at cost less impairment loss where applicable.

Assets held for sale


Assets are classified as held for sale if their carrying amount will be recovered through a sale transaction rather than through continuing use. This condition is regarded as met only when the sale is highly probable and the asset is available for immediate sale in its present condition. Management must be committed to the sale, which should be expected to qualify for recognition as a completed sale within one year from the date of classification. Assets classified as held for sale are measured at the lower of the assets previous carrying amount and fair value less costs to sell.

Property, plant and equipment


Property, plant and equipment is stated at cost net of accumulated depreciation and or accumulated impairment losses, if any. Such costs include the cost of replacing part of the plant & equipment and borrowing cost for longterm construction projects if the recognition criteria are met. Likewise when a major inspection is performed, its costs is recognised in the carrying amount of the plant & equipment as a replacement if the recognition criteria are satisfied. All other repairs & maintenance costs are recognised in the income statement as incurred. The banks policy is to professionally revalue property at least once every five years.

Depreciation
Depreciation on other property, plant and equipment is calculated to write off their cost or valuation in equal annual instalments over their estimated useful lives. The annual rates in use are: Computers 33% Motor vehicles 25% Furniture and fittings 20% Where the carrying amount of an asset is greater than its estimated recoverable amount, it is written down immediately to its recoverable amount.

Leasehold land
Payments to acquire leasehold interest in land are treated as operating lease prepayments and amortised over the period of the lease.

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Computer software development costs


Generally, costs associated with developing computer software programmes are recognised as an expense as incurred. However, costs that are clearly associated with an identifiable and unique roduct which will be controlled by the bank and has a probable benefit exceeding the cost beyond one year, are recognised as an intangible asset. Expenditure which enhances and extends computer software programmes beyond their original specifications and lives is recognised as a capital improvement and added to the original costs of the software.

Computer software development costs recognised as assets are stated at cost less amortisation.
Amortisation is calculated on a straight line basis over the estimated useful lives not exceeding a period of 3 years.

Taxation
Current taxation is provided on the basis of the results for the year as shown in the financial statements, adjusted in accordance with the tax legislation.

Foreign currencies
Assets and liabilities expressed in foreign currencies are translated into Ghana Cedis at the rates of exchange ruling at the balance sheet date. Transactions during the year are translated at the rates ruling at the dates of the transactions. Gains or losses on exchange are dealt with in the income statement.

Offsetting
Financial assets and liabilities are offset and the net amount reported in the balance sheet when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis, or realise the asset and settle the liability simultaneously.

Statutory reserve
IAS 39 requires the bank to recognise an impairment loss when there is objective evidence that loans and advances are impaired. However, Bank of Ghana prudential guidelines require the bank to set aside amounts for impairment losses on loans and advances in addition to those losses that have been recognised under IAS 39. Any such amounts set aside represent appropriations of retained earnings and not expenses in determining profit or loss. These amounts are dealt with in the statutory reserve. The provision for this additional impairment amounts is to be made only when impairment amounts provided under IFRS rules is lower than the figure to be provided under BoG Prudential Guidelines.

Retirement benefit costs


The bank operates a defined benefits retirement scheme for its employees. The assets of the scheme is held in a separate trustee administered fund. The scheme is funded by contributions from the employer. Benefits are paid to retiring staff in accordance with the scheme rules. The bank also contributes to the statutory Social Security & National Insurance Trust (SSNIT). This is a defined contribution scheme registered under the National Social Security Act. The banks obligations under the scheme are limited to specific contributions legislated from time to time and are currently limited to a maximum of 12.5% of an employee's basic salary per month. The banks obligations to staff retirement benefit schemes are charged to the income statement in the year to which they relate.

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Provision for employee entitlements


Employee entitlements to annual leave are recognised when they accrue to employees. A provision is mad for the estimated liability for annual leave accrued at the balance sheet date.

Financial instruments
A financial asset or liability is recognised when the bank becomes party to the contractual provisions of the instrument.

Financial assets
The bank classifies its financial assets into the following categories: Financial assets at fair value through profit or loss; loans, advances and receivables; held-to- maturity investments; and available-for-sale assets. Management determines the appropriate classification of its investments at initial recognition.

Financial assets at fair value through profit or loss


This category has two sub-categories: Financial assets held for trading and those designated at fair value through profit or loss at inception. A financial asset is classified in this category if acquired principally for the purpose of selling in the short term or if so designated by management. Derivatives are also categorised as held for trading.

Loans, advances and receivables


Loans, advances and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. They arise when the bank provides money, goods or services directly to a debtor with no intention of trading the receivable. Loans and advances are recognized when cash is advanced to borrowers. They are categorized as originated loans and carried at amortised cost.

Held to maturity
Held-to-maturity investments are non-derivative financial assets with fixed or determinable payments and fixed maturities that management has the positive intention and ability to hold to maturity. Where a sale occurs, other than an insignificant amount of held-to-maturity assets, the entire category would be tainted and classified as available for sale.

Available-for-sale financial assets


Financial assets that are not (a) financial assets at fair value through profit or loss, (b) loans, advances and receivables, or (c) financial assets held to maturity. Financial assets are initially recognised at fair value plus transaction costs for all financial assets not carried at fair value through profit or loss. Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or where the bank has transferred substantially all risks and rewards of ownership. Available-for-sale financial assets and financial assets at fair value through profit or loss are subsequently carried at fair value. Loans, advances and receivables and held-to-maturity investments are carried at amortised cost using the effective interest method. Gains and losses arising from changes in the fair value of financial assets at fair value through profit or loss are included in the income statement in the period in which they arise. Gains and losses arising from changes in the fair value of available-for-sale financial assets are recognised directly in equity, until the financial asset is derecognised or impaired, at which time the cumulative gain or loss previously recognised in equity is recognised in the income statement. Dividends on available-for-sale equity instruments are recognised in the income statement when the banks right to receive payment is established.

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Fair values of quoted investments in active markets are based on quoted bid prices. Equity securities for which fair values cannot be measured reliably are measured at cost less impairment.

Impairment and uncollectability of financial assets


At each balance sheet date, all financial assets are subject to review for impairment. If it is probable that the bank will not be able to collect all amounts due (principal and interest) according to the contractual terms of loans, receivables, or held-to-maturity investments carried at amortised cost, an impairment or bad debt loss has occurred. The carrying amount of the asset is reduced to its estimated recoverable amount through use of an allowance account. The amount of the loss incurred is included in income statement for the period. If a loss on a financial asset carried at fair value (recoverable amount is below original acquisition cost) has been recognised directly in equity and there is objective evidence that the asset is impaired, the cumulative net loss that had been recognised directly in equity is removed from equity and recognised in the income statement for the period even though the financial asset has not been derecognised. The bank considers evidence of impairment at both a specific asset and collective level. All individually significant financial assets are assessed for specific impairment. All significant assets found not to be specifically impaired are then collectively assessed for any impairment that has been incurred but not yet identified. Assets that are not individually significant are then collectively assessed for impairment together with financial assets with similar risk characteristics.

Impairment and uncollectability of financial assets


Objective evidence that financial assets are impaired can include observable data that comes to the attention of the bank about the following loss events: Significant financial difficulty of the borrower default or delinquency by a borrower, restructuring of a loan or advance by the bank on terms that the bank would not otherwise consider, indications that a borrower or issuer will enter bankruptcy, the disappearance of an active market for a security, or other observable data relating to a group of assets such as adverse changes in the payment status of borrowers or issuers in the group, or economic conditions that correlate with defaults in the group. In assessing collective impairment the bank uses statistical modelling of historical trends of the probability of default, timing of recoveries and the amount of loss incurred, adjusted for managements judgement as to whether current economic and credit conditions are such that the actual losses are likely to be greater or less than suggested by historical modelling. Default rates, loss rates and the expected timing of future recoveries are regularly benchmarked against actual outcomes to ensure that they remain appropriate.

Assets carried at amortised cost


Impairment losses on assets carried at amortised cost are measured as the difference between the carrying amount of the financial assets and the present value of estimated cash flows discounted at the assets original effective interest rate. Losses are recognised in profit or loss and reflected in an allowance account against loans and advances. Interest on the impaired asset continues to be recognised through the unwinding of the discount. When a subsequent event causes the amount of impairment loss to decrease, the impairment loss is reversed through profit or loss.

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Assets carried at fair value


Impairment losses on available-for-sale investment securities are recognised by transferring the difference between the amortised acquisition cost and current fair value out of equity to profit or loss. When a subsequent event causes the amount of impairment loss on an available-for-sale debt security to decrease, the impairment loss is reversed through profit or loss. However, any subsequent recovery in the fair value of an impaired available-for-sale equity security is recognised directly in equity. Changes in impairment provisions attributable to time value are reflected as a component of interest income.

Renegotiated loans
Loans that are either subject to collective impairment assessment or individually significant and whose terms have been renegotiated are no longer considered to be past due but are treated as new loans. In subsequent years, the renegotiated terms apply in determining whether the asset is considered to be past due.

Financial liabilities
Debt and equity instruments are classified, as either financial liabilities or as equity in accordance with the substance of the contractual agreement. After initial recognition, the bank measures all financial liabilities including customer deposits and borrowings other than liabilities held for trading at amortised cost. Liabilities held for trading (financial liabilities acquired principally for the purpose of generating a profit from short-term fluctuations in price or dealer's margin) are subsequently measured at their fair values. Interest-bearing borrowings are initially measured at fair value, and are subsequently measured at amortised cost, using the effective interest rate method. Any difference between the proceeds (net of transaction costs) and the settlement or redemption of borrowings is recognised over the term of the borrowings.

Repurchase agreement transactions


Securities purchased from the Bank of Ghana under agreements to resell ( reverse repos), are disclosed as balances with the Bank of Ghana as they are held to maturity after which they are repurchased and are not negotiable/discounted during the tenure. The difference between the sale and repurchase price is treated a interest and accrued over the life of the repurchase agreement using the effective yield method.

Leasing
Leases are classified as finance leases whenever the terms of the lease transfer substantially all the risks and rewards of ownership to the lessee. All other leases are classified as operating leases.

The Bank as lessor


Amounts due from lessees under finance leases are recorded as receivables at the amount of the Banks net investment in the leases. Finance lease income is allocated to accounting periods so as to reflect a constant periodic rate of return on the Banks net investment outstanding in respect of the leases. Rental income from operating leases is recognised on a straight-line basis over the term of the relevant lease.

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The Bank as lessee


Rentals payable under operating leases are charged to income on a straight-line basis over the term of the relevant lease.

Contingent liabilities
Letters of credit, acceptances, guarantees and performance bonds are generally written by the bank to support performance by a customer to third parties. The bank will only be required to meet these obligations in the event of the customers default. These obligations are accounted for as off balance sheet transactions and disclosed as contingent liabilities.

Fiduciary activities
Assets and income arising thereon together with related undertakings to return such assets to customers are excluded from these financial statements where the bank acts in a fiduciary capacity such as nominee, trustee or agent.

Cash and cash equivalents


For the purposes of the cash flow statement, cash equivalents include short term liquid investments which are readily convertible into known amounts of cash and which were within three months of maturity when acquired, less advances from banks repayable within three months from the dates of the advances.

Dividends
Dividends are charged to equity in the period in which they are declared. Proposed dividends are not accrued until they have been ratified at the Annual General Meeting.

Segmental reporting
A segment is a distinguishable component of the bank that is engaged either in providing products or services (business segment), or in providing products or services within a particular economic environment (geographical segment), which is subject to risks and rewards that are different from those of other segments.

Comparatives
Where necessary, comparative figures have been adjusted to conform with changes in presentation in the current year.

Amendments to published standards and interpretations not yet adopted


The bank has chosen not to early adopt the following standards, amendments and interpretations to existing standards that were issued, but not yet effective, for the accounting periods beginning on 1 January 2008. The application of these standards, amendments and interpretations will not have material impact on the Bank's financial statements in the period of initial application. IFRS 2 amendments - Share based payment: vesting conditions and cancellations (effective from January 2009); IFRS 3 revised - Business combinations (effective from 1 July 2009); IFRS 8 - Operating segments (effective from 1 January 2009); IAS 27 - Consolidated and separate financial statements (effective from 1 July 2009); IAS 1 revised - Presentation of financial statements (effective from 1 July 2009) IAS 23 revised Borrowing Costs (effective 1 January 2009); IAS 32 amendment - Financial Instruments: Presentation and IAS 1:Presentation of Financial

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Statements: Puttable Financial Instruments and Obligations Arising on Liquidation (effective from 1 January 2009); IFRIC 15 - Agreements for the Construction of Real Estates (effective from 1 January 2009) IFRIC 13 Customer Loyalty Programmes (effective 1 January 2009) IAS 39 - amendment - Financial Instruments: Recognition and Measurement - eligible hedged items (effective from 1 July 2009)

4. Financial risk management Introduction and overview


The banks activities expose it to a variety of financial risks and those activities involve the analysis, evaluation, acceptance and management of some degree of risk or combination of risks. Taking risk is core to the banks business, and the operational risks are an inevitable consequence of being in business. The banks aim is therefore to achieve an appropriate balance between risk and return and minimize potential adverse effects on its financial performance. The most important types of risk include: Credit risk Liquidity risk Market risk- includes currency, interest rate and other price risk Operational risk

Risk management framework


The Board of Directors has overall responsibility for the establishment and oversight of the Banks risk management framework. The board has established a Board Audit and Finance Sub-Committee and Risk department to assist in the discharge of this responsibility. The board has approved the following management committes; Executive Committee ,Credit Committee, Products & Technology Committee, Assets & Liabilities Committee (ALCO), Human Resource Committee, Operations and Marketing committees which are responsible for developing and monitoring risk management in their respective areas. These committees report regularly to the Board of Directors. The banks risk management policies are established to identify and analyse the risks faced by the bank, to set appropriate risk limits and controls, and to monitor risks and adherence to limits. Risk management policies and systems are reviewed regularly to reflect changes in market conditions, products and services offered. The bank, through its training and management standards and procedures, aims to develop a disciplined and constructive control environment, in which all employees understand their roles and obligations. The banks Audit and Finance Committee is responsible for monitoring compliance with the banksrisk management policies and procedures, and for reviewing the adequacy of the risk management framework in relation to the risks faced by the bank. The Audit and Finance sub-committee of the Board is assisted in these functions by the internal audit and the risk departments. Internal Audit undertakes both regular and ad-hoc reviews of risk management controls and procedures, the results of which are reported to the Audit Committee.

I). Credit risk


Credit risk is the risk of financial loss to the bank if a customer or counterparty to a financial instrument fails to meet its contractual obligations, and arises principally from the banks loans and advances to customers and other banks and investment securities.

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For risk management reporting purposes, the bank considers and consolidates all elements of credit risk exposure.

Management of credit risk


The Board of Directors has delegated responsibility for the management of credit risk to the bank's Credit Committee. The Credit Administration Department, is responsible for oversight of the banks credit risk, including: Formulating credit policies in consultation with business units, covering collateral requirements, credit assessment, risk grading and reporting, documentary and legal procedures, and compliance with regulatory and statutory requirements. Establishing the authorisation structure for the approval and renewal of credit facilities. Authorisation limits are allocated to Business Line Managers. Larger facilities require approval by the Credit Committee or the Board of Directors as appropriate. Reviewing and assessing credit risk. The Credit administration department assesses all credit exposures in excess of designated limits, prior to facilities being committed to customers by the business unit concerned. Renewals and reviews of facilities are subject to the same review process. Limiting concentrations of exposure to counterparties, geographies and industries (for loans and advances), and by issuer, credit rating band, market liquidity and country (for investment securities). Developing and maintaining the banks risk grading in order to categorise exposures according to the degree of risk of financial loss faced and to focus management on the attendant risks. The risk grading system is used in determining where impairment provisions may be required against specific credit exposures. The current risk grading framework consists of eight grades reflecting varying degrees of risk of default and the availability of collateral or other credit risk mitigation. The responsibility for setting risk grades lies with the final approving executive / committee as appropriate. Risk grades are subject to regular reviews by the Finance, Information & Technology Committee. Reviewing compliance of business units with agreed exposure limits, including those for selected industries, country risk and product types. Regular reports are provided to the credit department on the credit quality of local portfolios and appropriate corrective action is taken. Providing advice, guidance and specialist skills to business units to promote best practice throughout the bank in the management of credit risk. Maximum exposure to credit risk before collateral held or other credit enhancements The table below represents the maximum credit risk exposure to the bank at 31 December 2007 and 2008, without taking into account any collateral held or other credit enhancements attached.

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On- balance sheet items a) Government securities b) Deposits Due From financial Institutions - Local - Foreign

2008 GH 23,410,056

2007 GH 20,966,254

6,832,119 18,275,500 25,107,619

14,027,461 14,900,899 28,928,360

c) Loans and advances to customers: Loans to individuals: - Overdrafts - Term loans

7,910,025 16,286,661 24,196,686

7,123,556 12,988,774 20,112,330

d) Loans to corporate entities: - Overdrafts - Term loans - Government Of Ghana

70,948,382 71,632,299 4,419,618 147,000,299 171,196,985

47,663,845 37,004,818 7,212,551 91,881,214 111,993,544

Gross loans and advances(including suspended interest) e) Other assets - Inter Bank Clearing Items - Other

3,045,862 8,444,427 11,490,289

2,114,599 12,273,077 14,387,676

Off- balance sheet items Letters of credit Letters of guarantee

20,275,903 20,249,863 40,525,766

14,782,171 6,482,494 21,264,665

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The bank does not perceive any significant credit risk on the following financial assets: Investments in Government securities and Bank of Ghana. Off balance sheet items

Classification of loans and advances


The table below represents the maximum credit risk exposure to the bank at 31 December 2008, and after taking into account credit enhancements attached. Loans and advances to customers 2007 Gross amounts GH 104,762,754 4,178,304 3,052,486 111,993,544 Impairment allowances GH 1,036,359 289,089 2,944,635 4,270,083

Neither past due nor impaired Past due but not impaired Impaired

Net amounts GH 103,726,395 3,889,215 107,851 107,723,461

% 96.29 3.61 0.10 100.00

2008 Neither past due nor impaired Past due but not impaired Impaired

153,269,532 6,078,527 11,848,926 171,196,985

1,113,675 733,725 7,436,683 9,284,083

152,155,857 5,344,802 4,412,243 161,912,902

93.97 3.30 2.73 100.00

Impaired loans
Impaired loans and securities are loans and securities for which the bank determines that it is probable that it will be unable to collect all principal and interest due according to the contractual terms of the loan / securities agreement(s). These loans are graded 3 to 5 in the banks internal credit risk grading system.

Past due but not impaired loans


Loans and advances where contractual interest or principal payments are past due but the bank believes that impairment is not appropriate on the basis of the level of security/collateral available and/or the stage of collection of amounts owed to the bank.

Loans with renegotiated terms


Loans with renegotiated terms are loans that have been restructured due to deterioration in the borrowers financial position and where the bank has made concessions that it would not otherwise consider. Upon satisfactory performance and after restructuring, such loans may be reclassified.

Allowances for impairment


The bank establishes an allowance for impairment losses that represents its estimate of incurred losses in its loan portfolio. The main components of this allowance are a specific loss component that relates to

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homogeneous assets in respect of losses that have been incurred but have not been identified on loans subject to individual assessment for impairment.

Write-off policy
The bank writes off a loan/security balance (and any related allowances for impairment losses) when the Credit department determines that the loans are uncollectible. This determination is reached after considering information such as the occurrence of significant changes in the borrowers financial position such that the borrower can no longer pay the obligation, or that proceeds from collateral will not be sufficient to pay back the entire exposure. For smaller balance standardised loans, charge off decisions generally are based on a product specific past due status.

Collateral held
The bank holds collateral against loans and advances to customers in the form of cash, mortgage interests over property, other registered securities over assets, and guarantees. Estimates of fair value are based on the value of collateral assessed at the time of borrowing, and generally are not updated except when a loan is individually assessed as impaired. Collateral generally is not held over loans and advances to banks, except when securities are held as part of reverse repurchase and securities borrowing activity. Collateral usually is not held against investment securities, and no such collateral was held at 31 December 2008 . An estimate of the fair value of collateral and other security enhancements held against financial assets is shown below: Loans and advances to customers 2008 GH Against individually impaired Property Other Against past due but not impaired Property Other Against neither past due nor impaired Property Other Total 3,435,057 426,117 2007 GH 690,400 391,327

5,848,451 886,908

1,187,797 158,657

65,131,614 79,844,781 155,572,928

42,630,763 71,233,223 116,292,167

Concentrations of risk The bank monitors concentrations of credit risk by sector. An analysis of concentrations of credit risk at the reporting date is shown below:

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Analysis by business segment Transport, storage & communication Agriculture, forestry & fishing Manufacturing Construction Commerce & finance Services Staff Miscellaneous Gross loans and advances Less provision for impairment: Impairment allowance 3,076,488 23,718,338 44,873,695 19,284,228 45,595,274 27,024,800 3,940,875 3,683,287 171,196,985

2008 % 1.80 13.85 26.21 11.26 26.63 15.79 2.30 2.15 100.00 3,692,480 13,389,302 24,983,300 11,336,833 32,465,055 18,092,196 3,444,559 4,589,819 111,993,544

2007 % 3.30 11.96 22.31 10.12 28.99 16.15 3.08 4.10 100.00

(9,284,083) 161,912,902

(4,270,082) 107,723,462

(b) Off balance sheet items (letters of credit and guarantees) 2008 GH Transport, storage & communication 335,610 Agriculture, forestry & fishing 280,373 Manufacturing 5,307,362 Construction 10,298,519 Commerce & finance 17,119,913 Services 3,889,704 Miscellaneous 3,294,285 40,525,766

% 0.83 0.69 13.10 25.41 42.24 9.60 8.13 100.00

2007 GH 1,632 3,058,287 1,486,135 15,624,065 494,531 600,014 21,264,665

% 0.01 14.38 6.99 73.47 2.33 2.82 100.00

Settlement risk
The banks activities may give rise to risk at the time of settlement of transactions and trades. Settlement risk is the risk of loss due to the failure of a company to honour its obligations to deliver cash, securities or other assets as contractually agreed. For certain types of transactions the bank mitigates this risk by conducting settlements through a settlement/clearing agent to ensure that a trade is settled only when both parties have fulfilled their contractual settlement obligations. Settlement limits form part of the credit approval/limit monitoring process described earlier. Acceptance of settlement risk on free settlement trades requires transaction specific or counterparty specific approvals from the banks risk function.

ii) Liquidity risk


Liquidity risk is the risk that the bank will encounter difficulty in meeting obligations from its financial liabilities-

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Management of liquidity risk


The banks approach to managing liquidity is to ensure, as far as possible, that it will always have sufficient liquidity to meet its liabilities when due, under both normal and stressed conditions, without incurring unacceptable losses or risking damage to the banks reputation. Treasury department maintains a portfolio of short-term liquid assets, largely made up of short-term liquid investment securities, loans and advances to banks and other inter-bank facilities, to ensure that sufficient liquidity is maintained within the bank as a whole.

Exposure to liquidity risk


The key measure used by the bank for managing liquidity risk is the ratio of net liquid assets to deposits from customers. For this purpose net liquid assets are considered as including cash and cash equivalents and investment grade debt securities for which there is an active and liquid market less any deposits from banks, debt securities issued, other borrowings and commitments maturing within the next month. Details of the reported bank ratio of net liquid assets to deposits and balances due to banking institutions and customer deposits at the reporting date and during the reporting period were as follows: At 31 December Average for the period Maximum for the period Minimum for the period Statutory Minimum requirement 2008 11.20% 13.40% 9.00% 9.00% 2007 9.50% 10.00% 9.00% 9.00%

Residual contractual maturities of financial liabilities


The table below presents the cash flows payable by the bank under non-derivative financial liabilities by the remaining contractual maturities at the balance sheet date. The amounts disclosed in the table are the contractual undiscounted cashflows, whereas the bank manages the inherent liquidity risk based on expected undiscounted inflows.

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The table below analyses assets and liabilities into relevant maturity groupings based on the remaining period at 31 December 2008 to the contractual maturity date: As at 31 December 2008 Assets Cash and balances with BoG Treasury bills and other eligible bills Due from other banks Loans and advances to customers Investments in associated companies Property and equipment Intangible Assets Other assets Tax Total assets Up to 3 Months 26,867,807 8,845,535 25,107,618 60,390,305 713,587 3,893,746 125,818,598 Up to 3 Months 53,909,079 37,530,417 4,951,130 12,274,137 108,664,763 17,153,835 3-6 Months 5,093,699 33,661,367 269,330 4,493,501 43,517,896 3-6 Months 21,292,031 3,261,798 16,290,939 40,844,768 2,673,129 6-12 months 6,061,468 32,284,305 1,133,089 3,103,042 14,327 42,596,231 6-12 months 18,361,233 1,206,773 19,568,006 23,028,225 Over 1 year 3,409,354 35,576,925 202,000 1,885,028 41,073,307 Over 1 year 46,122,228 8,404,012 54,526,239 (13,452,933)

Total 26,867,807 23,410,056 25,107,618 161,912,902 202,000 2,867,944 1,133,089 11,490,288 14,327 253,006,03

Liabilities Due to financial & other inst. Due to customers Other borrowed funds Interest payable & other liabilities Total liabilities Net liquidity gap As at 31 December 2007 Total assets Total liabilities Net liquidity gap

Total 53,909,079 123,305,910 17,823,712 28,565,076 223,603,777 29,402,254

109,730,825 92,517,660 17,213,165

56,684,961 33,295,597 23,389,364

27,168,098 28,894,767 (1,726,669)

27,203,736 44,330,055 (17,126,319)

220,787,620 199,038,079 21,749,541

ii) Liquidity risk (continued) The previous table shows the undiscounted cash flows on the banks financial liabilities and unrecognised loan commitments on the basis of their earliest possible contractual maturity. The banks expected cash flows on these instruments vary significantly from this analysis. For example, demand deposits from customers are expected to maintain a stable or increasing balance; and unrecognised loan commitments are not all expected to be drawn down immediately. The gross nominal inflow/(outflow) disclosed in the previous table is the contractual, undiscounted cash flow on the financial liability or commitment.

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iii) Market risks


Market risk is the risk that changes in market prices, such as interest rate, equity prices, foreign exchange rates and credit spreads (not relating to changes in the obligors/issuers credit standing) will affect the banks income or the value of its holdings of financial instruments. The objective of market risk management is to manage and control market risk exposures within acceptable parameters, while optimising the return on risk.

Management of market risks


Overall responsibility for management of market risk rests with ALCO. The risk department is responsible for the development of detailed market risk management policies (subject to review and approval by ALCO) and for the day to day implementation of those policies.

a) Interest rate risk


The bank is exposed to the risk that the value of a financial instrument will fluctuate due to changes in market interest rates. The maturities of asset and liabilities and the ability to replace at an acceptable cost, interestbearing liabilities as they mature, are important factors in assessing the banks exposure to changes in interest rates and liquidity. Interest rates on advances to customers and other risk assets are either pegged to the banks base lending rate. The base rate is adjusted from time to time to reflect the cost of funds. The Assets and Liability Committee closely monitors the interest rate trends to minimize the potential adverse impact of interest rate changes. The matching and controlled mismatching of the maturities and interest rates of assets and liabilities is fundamental to the management of the bank. Interest rate risks - Increase / decrease of 5 % in Net Interest Margin The interest rate risks sensitivity analysis is based on the following assumptions. Changes in the market interest rates affect the interest income or expenses of variable interest financial instruments Changes in market interest rates only affect interest income or expenses in relation to financial instruments with fixed interest rates if these are recognized at their fair value. The interest rate changes will have a significant effect on interest sensitive assets and liabilities and hence simulation modelling is applied to net interest margins. The interest rates of all maturities move by the same amount and, therefore, do not reflect the potential impact on net interest income of some rates changing while others remain unchanged. The projections make other assumptions including that all positions run to maturity. The table below sets out the impact on future net interest income of an incremental 5% parallel fall or rise in all yield curves at the beginning of each quarter during the 12 months from 1 January 2008.

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Amount

Profit Before Tax Adjusted Core Capital Adjusted Total Capital Risk Weighted Assets (RWA) Adjusted Core Capital to RWA Adjusted Total Capital to RWA

Scenario 1 GH 31-Dec-08 13,134,202 18,475,509 29,402,258 185,374,327 9.97% 15.86%

Scenario 2 5% Increase in Net int. margin 13,790,912 18,968,805 30,187,298 194,643,044 9.75% 15.51%

5% Decrease in Net int. margin 12,477,492 17,818,799 28,357,157 176,105,612 10.12% 16.10%

Assuming no management actions, a series of such rises would increase net interest income for 2008 by GH 656,710.00, while a series of such falls would decrease net interest income for 2008 by GH 656,710.00. Also a series of such rises would decrease the adjusted core capital to RWA and Adjusted total capital to RWA by 0.22% and 0.35% respectively, while a series of such falls would increase the adjusted core capital to RWA and Adjusted total capital to RWA by 0.15% and 0.24% respectively. Both the revised capital ratios are well above the minimum capital requirement of 8% and 12% respectively.

b. Foreign exchange risk


The bank operates wholly within Ghana and its assets and liabilities are carried in local currency. The bank maintains trade with correspondent banks and takes deposits and lends in foreign currencies. The bank is exposed to the risk that the value of financial instruments will fluctuate due to changes in foreign exchange rates. The banks currency position and exposure are managed within the exposure guideline of 30% of the core capital as stipulated by the Bank of Ghana. This position is reviewed on a daily basis by the management. The exchange rates used for translating the major foreign currency balances at the year end were as follows: 2008 GH 1.2134 1.7589 1.7103 2007 GH 0.9650 1.9280 1.4220

US Dollar GB Pound EURO

Concentration of assets, liabilities and off balance sheet items (currency risk)
The Bank takes on exposure to effects of fluctuations in the prevailing foreign currency exchange rates on its financial position and cash flows. The table below summarises the Bank's exposure to foreign currency exchange rate risk at 31 December 2008. Included in the table are the Bank's assets, liabilities and off balance sheet items at carrying amounts categorised by currency. The amounts stated in the table are the cedi equivalent of the foreign currencies.

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As at 31 December 2008 USD Assets Cash and bal. with BoG 4,314,672 Treasury bills and other eligible bills Due from other banks 15,211,226 Loans and advances to customers 19,632,456 Investments in associated companies Property, plant and equipment Intangible assets Other assets 458,541 Tax asset Total assets 39,616,895 Liabilities Due to financial and other institutions Due to customers Other borrowed funds Interest payable and other liabilities Total liabilities

GBP 1,342,108 546,214 66,247 1,954,569

EURO 646,905 2,518,060 1,474,652 -

GHANA CEDIS 20,564,121 23,410,056 6,832,119 140,739,547 202,000

OTHERS -

TOTAL 26,867,806 23,410,056 25,107,619 161,912,902 202,000 2,867,944 1,133,089 11,490,288 14,327 253,006,031

2,867,944 1,133,089 11,031,748 14,327 4,639,618 206,794,950

29,252,038 444,444 763,107 30,459,590

1,082,802 1,082,802 871,767 -

4,437,460 85,780 4,523,241 116,377 5,469,133

53,909,079 88,533,610 17,379,267 27,716,188 187,538,144 19,256,806 -

53,909,079 123,305,910 17,823,712 28,565,075 223,603,776 29,402,255 24,374,778

Net on bal. sheet position 9,157,305 Net off bal. sheet position Credit commitments 18,104,090 As at 31 December 2007 Total assets 43,284,171 Total liabilities 32,339,003 Net on bal. sheet position 10,945,168 Net off balance sheet position Credit commitments 1,039,950

801,555

2,960,460 3,125,889 (165,429)

5,454,083 169,088,906 4,510,484 159,062,703 943,599 10,026,203

220,787,620 199,038,079 21,749,541

8,101,828

9,141,778

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Foreign exchange risk - Appreciation/depreciation of GH against other currencies by 10%. The foreign exchange risks sensitivity analysis is based on the following assumptions: Foreign exchange exposures represent net currency positions of all currencies other than other than Ghana Cedis. The currency risk sensitivity analysis is based on the assumption that all net currency positions are highly effective. The base currency in which the banks business is transacted is Ghana Cedis. The table below sets out the impact on future earnings of an incremental 10% parallel fall or rise in all foreign currencies at the beginning of each quarter during the 12 months from 1 January 2008. Assuming no management actions, a series of such rise and fall would impact the future earnings and capital as illustrated in the table below; Amount Scenario 1 Scenario 2 GH 10% appreciation 10% depreciation 31-Dec-08 Of GH Of GH Profit Before Tax 13,134,202 12,520,000 13,748,404 Adjusted Core Capital 18,475,509 17,861,307 19,089,711 Adjusted Total Capital 29,402,258 28,788,056 30,016,460 Risk Weighted Assets (RWA) 185,374,327 166,836,894 203,911,760 Adjusted Core Capital to RWA 9.97 10.71 9.36 Adjusted total Capital to RWA 15.86 17.26 14.72 Assuming no management actions, a series of such appreciation would decrease earnings for 2008 by GH614,202. while a series of such falls would increase earnings for 2008 by GH614,202. Also a series of such rises would increase the adjusted core capital to RWA and Adjusted total capital to RWA by 0.01% and 0.01%, while a series of such falls would decrease the adjusted core capital to RWA and Adjusted total capital to RWA by 0.01%. Both the revised capital ratios are well above the minimum capital requirement of 8% and 12% respectively.

iv) Operational risks


Operational risk is the risk of direct or indirect losses arising from a wide variety of causes associated with the banks processes, personnel, technology and infrastructure, and from external factors other than credit, market and liquidity risks such as those arising from legal and regulatory requirements and generally accepted standards of corporate behaviour. Operational risks arise from all of the banks operations and are faced by all business lines. The banks objective is to manage operational risk so as to balance the avoidance of financial losses and damage to the banks reputation with overall cost effectiveness and to avoid control procedures that restrict initiative and creativity. The primary responsibility for the development and implementation of controls to address operational risk is assigned to senior management within each business unit. This responsibility is supported by the development of overall bank standards for the management of operational risk in the following areas:

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requirements for appropriate segregation of duties, including the independent authorisation of transactions requirements for the reconciliation and monitoring of transactions compliance with regulatory and other legal requirements documentation of controls and procedures requirements for the periodic assessment of operational risks faced, and the adequacy of controls and procedures to address the risks identified requirements for the reporting of operational losses and proposed remedial action development of contingency plans training and professional development ethical and business standards risk mitigation, including insurance where this is effective. Compliance with the banks standards is supported by a programme of periodic reviews undertaken by Internal Audit. The results of Internal Audit reviews are discussed with the management of the business unit to which they relate, with summaries submitted to the Audit Committee and senior management of the bank.

5. Capital management i) Regulatory capital


The Bank of Ghana sets and monitors capital requirements for the bank. The banks objectives when managing capital are: To safeguard the banks ability to continue as a going concern so that it can continue to provide returns for the shareholders and benefits for the other stakeholders. To maintain a strong capital base to support the current and future development needs of the business. To comply with the capital requirements set by the Bank of Ghana. Capital adequacy and use of regulatory capital are monitored by management employing techniques based on the guidelines developed by the Bank of Ghana for supervisory purposes. The required information is filed with the Bank of Ghana on a monthly basis. The Bank of Ghana requires each bank to: a) Hold the minimum level of regulatory capital of GH7 Million. b) Maintain a ratio of total regulatory capital; to risk weighted assets plus risk weighted off balance assets at above the required minimum of 10%; The banks regulatory capital is analysed into two tiers: Tier 1 capital, which includes ordinary share capital, share premium, retained earnings, after deductions for intangible assets (excluding computer software), investments in equity instruments of other institutions and other regulatory adjustments relating to items that are included in equity but are treated differently for capital adequacy purposes.

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Tier 2 capital, which includes capitalised revaluations reserves; latent revaluation reserves; undisclosed reserves; revaluation reserves; sub-ordinated loans and hybrid capital subject to a limit of 100% of Tier 1 capital. The banks policy is to maintain a strong capital base so as to maintain investor, creditor and market confidence and to sustain future development of the business. The impact of the level of capital on shareholders return is also recognised and the bank recognises the need to maintain a balance between the higher returns that might be possible with greater gearing and the advantages and security afforded by a sound capital position.

ii) Capital allocation


The allocation of capital between specific operations and activities is, to a large extent, driven by optimisation of the return achieved on the capital allocated. The amount of capital allocated to each operation or activity is based primarily upon the regulatory capital, but in some cases the regulatory requirements do not reflect fully the varying degree of risk associated with different activities. In such cases the capital requirements may be flexed to reflect differing risk profiles, subject to the overall level of capital to support a particular operation or activity not falling below the minimum required for regulatory purposes. The process of allocating capital to specific operations and activities is undertaken independently of those responsible for the operation, by Bank Risk and Bank Credit, and is subject to review by the Bank Credit Committee and or ALCO as appropriate. Although maximisation of the return on risk-adjusted capital is the principal basis used in determining how capital is allocated within the bank to particular operations or activities, it is not the sole basis used for decision making. Account also is taken of synergies with other operations and activities, the availability of management and other resources, and the fit of the activity with the banks longer term strategic objectives. The banks policies in respect of capital management and allocation are reviewed regularly by the Board of Directors.

6. Critical accounting estimates and judgements in applying the bank's accounting policies
In the process of applying the banks accounting policies, management has made estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial year. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. Revisions to accounting estimates are recognised in the period in which the estimate is revised and in any future periods affected. These are dealt with below:

a. Impairment losses on loans and advances


The bank reviews its loan portfolios to assess impairment regularly. In determining whether an impairment loss should be recorded in the income statement, the bank makes judgements as to whether there is any observable data indicating that there is a measurable decrease in the estimated future cashflows from a portfolio of loans, before a decrease can be identified with an individual loan in that portfolio. This evidence may include observable data indicating that there has been an adverse change in the payment status of borrowers in a bank, or national or local economic conditions that correlate with defaults on assets in the bank.

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Management uses estimates based on historical loss experience for assets with credit risk characteristics and objective evidence of impairment similar to those in the portfolio when scheduling its future cash flows. The methodology and assumptions used for estimating both the amount and timing of future cash flows are reviewed regularly to reduce any differences between loss estimates and actual loss experience.

b. Held -to-maturity investments


The bank follows the guidance of IAS 39 on classifying non-derivative financial assets with fixed or determinable payments and fixed maturity as held-to-maturity. This classification requires significant judgement. In making this judgement, the bank evaluates its intention and ability to hold such investments to maturity. If the bank fails to keep these investments to maturity other than for the specific circumstances - for example, selling an insignificant amount close to maturity - it will be required to reclassify the entire class as available-for-sale. The investments would therefore be measured at fair value not amortised cost.

c. Property, plant and equipment


Critical estimates are made by the directors in determining depreciation rates for property, plant and equipment. 7. Interest income (i) Classification Cash and short-term funds Treasury bills Loans and advances 2008 2007

830,649 2,949,102 34,401,343 38,181,094

488,601 2,755,771 20,422,070 23,666,442

(ii) Categorisation Available for sale financial assets Loans and receivables

2,949,102 35,231,992 38,181,094 2008 472,373 6,004,485 7,712,445 14,189,303 2008 1,582,241 2,187,391 3,045,668 6,815,300

2,755,771 20,910,671 23,666,442 2007 338,733 2,268,496 4,220,859 6,828,088 2007 1,298,349 1,667,471 1,999,492 4,965,312

8. Interest expense Current accounts Time and other deposits Overnight and call accounts

9. Fees and commission income Account service charges Transfers & letters of credit issued Other Total fees and commission income

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10. Fees and commission expense Inter-bank transaction fees 11. Other operating income Foreign exchange gains less losses Other income

2008 (62,383) 2008 6,142,019 483,038 6,625,057

2007 (87,847) 2007 1,906,600 2,134,824 4,041,424

Other income Debt recoveries Dividends and management fees

430,616 52,422 483,038 2008 10,701,503 1,567,366 1,031,293 142,316 5,549,450 503,484 160,143 28,200 19,683,755 2008 8,999,817 528,251 1,173,435 10,701,503

303,733 1,831,091 2,134,824 2007 7,851,839 995,889 606,764 116,452 3,512,409 162,416 82,400 28,760 13,356,929 2007 6,574,155 528,389 749,295 7,851,839

12. Operating expense Staff costs (note 13) Depreciation (Note 23 & 24) Advertisements and marketing Professional services Administrative expenses Training Directors' remuneration Auditors' remuneration

13. Staff costs Wages and salaries Social Security Fund contribution Others

The average number of persons employed by the Bank during the year was 329 (2007: 297). 14. Impairment loss Portfolio impairment Specific impairment 2008 2,070,530 2,481,278 4,551,808 2007 739,139 1,191,362 1,930,501

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15.Financial instruments classification summary


Financial assets at fair value through profit & loss Cash and balances with Bank of Ghana Treasury bills and other eligible bills Due from other banks Loans and advances to customers Investments in associated companies Total at 31/12/08 Availablefor-sale financial assets 23,410,056 -

Loan & receivables 26,867,806 25,107,618 161,912,902 213,888,326

Held-tomaturity investments -

Total carrying amounts 26,867,806 23,410,056 25,107,618 161,912,902

202,000 202,000 23,612,056 237,500,382

Cash and balances with BoG Treasury bills and other eligible bills Due from other banks Loans and advances to customers Investments in associated companies Total at 31/12/07

45,165,840 28,928,360 107,723,462 181,817,662

20,966,254 -

45,165,840 20,966,254 28,928,360 107,723,462

202,000 202,000 21,168,254 202,985,916

Due to financial and other institutions Due to customers Other borrowed funds Total at 31/12/08

Other financial liabilities 53,909,079 123,305,910 17,823,712 195,038,701

Financial liabilities at Total fair values carrying through P&L amounts 53,909,079 123,305,910 17,823,712 195,038,701

Due to financial and other institutions Due to customers Other borrowed funds Total at 31/12/07

42,262,095 109,774,564 4,534,126 156,570,785

42,262,095 109,774,564 4,534,126 156,570,785

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16 Taxation Current Up to 2007 2008

Balance 1/1/2008 598,164 598,164

Adjustment (68,961) (68,961)

Charge for the year 3,573,798 3,573,798 2008 3,573,798 3,573,798

Payments during the year (4,117,328) (4,117,328)

Balance 31/12/2008 529,203 (543,530) (14,327) 2007 2,460,581 2,460,581

Tax Current income tax

The tax on the operating profit differs from the theoretical amount that would arise using the basic tax rate as follows: 2008 2007 Profit before tax 13,134,202 10,469,812 Prima facie tax calculated at a tax rate of 25% (2007: 25%) 3,283,551 2,617,453 Tax effect of: Income not subject to tax (3,109,489) (2,061,034) Expenses not deductible for tax purposes 3,515,445 1,904,162 Income subject to different tax rates (115,709) Tax charge 3,573,798 2,460,581

17 Cash and balances with Bank of Ghana Cash in hand Balances with Bank of Ghana

2008 7,904,322 18,963,484 26,867,806

2007 20,647,601 24,518,239 45,165,840

Balances with Bank of Ghana includes a mandatory reserve deposit of GH12.19million (2007: GH6.66 million). These funds are not available to finance the Bank's day to day operations and do not attract interest. 18 Treasury bills and other eligible bills Bank of Ghana bills - 91 days Bank of Ghana bills - 182 days Bonds 2008 152,813 6,515,432 16,741,810 23,410,056 2007 369,815 581,645 20,014,794 20,966,254

Treasury bills and other eligible bills are debt securities issued by the Bank of Ghana for a term of three months, six months or a year. Bills are carried at their face value less unearned interest. The bonds are two and three year fixed and floating rate instruments.

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19 Due from other banks Items in the course of collection from other banks Placements with other banks

2008 19,376,643 5,730,975 25,107,618 2008 151,093,341 16,162,769 3,940,875 171,196,985 (9,284,083) 161,912,902

2007 14,900,750 14,027,610 28,928,360 2007 99,258,237 9,290,748 3,444,559 111,993,544 (4,270,082) 107,723,462 2007

20 Loans and advances Analysis by type of customer Private enterprises Individuals Staff Gross loans and advances Less provision for impairment: Impairment allowance

Analysis by business segment Transport, storage & communication Agriculture, forestry & fishing Manufacturing Construction Commerce & finance Services Staff Miscellaneous Gross loans and advances Less provision for impairment: Impairment allowance

2008 3,076,488 23,718,338 44,873,695 19,284,228 45,595,274 27,024,800 3,940,875 3,683,287 171,196,985 (9,284,083) 161,912,902

% 1.80 13.85 26.21 11.26 26.63 15.79 2.30 2.15 100

3,692,480 13,389,302 24,983,300 11,336,833 32,465,055 18,092,196 3,444,559 4,589,819 111,993,544 (4,270,082) 107,723,462

% 3.17 19.00 19.31 7.96 22.19 17.48 3.84 7.05 100.00

Analysis by type of advance Overdrafts Term loans Gross loans and advances Less provision for impairment: Impairment allowance

2008 78,858,314 92,338,671 171,196,985 (9,284,083) 161,912,902

2007 54,787,402 57,206,142 111,993,544 (4,270,082) 107,723,462

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21 Movement in provisions for impairment are as follows: Balance at 1 January Net recoveries and write offs Net increase in provision Balance at 31 December

2008 4,270,082 462,193 4,551,808 9,284,083 % 5.80 6.92 63.88 2008 202,000 202,000

2007 3,060,991 (721,410) 1,930,501 4,270,082 % 4.12 3.85 61.90 2007 245,125 (43,125) 202,000

Loan loss provision ratio Gross non-performing loans ratio Ratio of 50 largest exposures 22 Investment in associated companies Balance at 1 January Disposals Balance at 31 December The associated companies are: Nature of business Credit guarantee cover to financial institutions and other credit awarding agencies Leasing

1 Exim Guaranty Company Limited (Ordinary shares)

Number of Shares 20,000

Percentage Interest 1.8

2 Horizon Finance & Leasing Company Limited (Preference shares)

2,000,000

31

All associated companies are incorporated in Ghana. The Bank disposed off its equity holdings in Horizon Finance & Leasing Company Limited.

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23 Property, plant & equipment Computers Cost Balance at 1 Jan. Additions Transfers 1,251,726 587,600 Furniture & fittings 2,723,022 1,184,553 3,907,575 Motor vehicles 463,359 216,640 679,999 Leasehold Capital work land in progress 146,655 146,655 8,176 (8,176) Total 4,592,938 1,988,793 (8,176) 6,573,555

Balance at 31 Dec. 1,839,326 Depreciation Balance at 1 Jan. 1,155,841 Charge for the year 254,483 Balance at 31 Dec. 1,410,324 Net Book Value At 31 Dec. 2008 At 31 Dec. 2007 429,002 95,885

1,355,504 511,862 1,867,366

350,268 74,565 424,833

1,606 1,481 3,087

2,863,219 842,391 3,705,610

2,040,209 1,367,518

255,166 113,091

143,568 145,049

8,176

2,867,945 1,729,719

24. Intangible assets Cost Balance at 1 January Additions Balance at 31 Dec. Amortisation Balance at 1 January Charge for the year Balance at 31 Dec. Net Book Value At 31 Dec. 2008 At 31 Dec. 2007 This relates to the cost of purchased software.

Computer software 2,113,857 173,754 2,287,611

Total 2,113,857 173,754 2,287,611

429,547 724,975 1,154,522

429,547 724,975 1,154,522

1,133,089 1,684,310

1,133,089 1,684,310

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Profit on disposal of property, plant & equip. Property & equip. 2008 2007 163,274 (45,755) 117,519 (536,559) (419,040) Shares 2008 2007 43,125 4,895 48,020 (1,255,299) (1,207,279)

Cost of assets Accumulated depreciation/valuation gain Net book value Sale proceeds Profit on disposal of assets 25. Other assets Accounts receivable and prepayments Accrued income Others

2008 1,923,390 6,100,988 3,465,910 11,490,289

2007 1,369,740 2,518,366 10,499,570 14,387,676

26. Due to customers 2008 Analysis by business Corporate customers: Current/settlement accounts Term deposits Small and medium sized enterprises: Current/settlement accounts Term deposits Retail customers: Current/settlement accounts Term deposits 2007

50,315,538 10,934,738 37,854,717 3,650,026 20,235,176 315,716 123,305,910 2008 82,718,143 14,900,480 20,818,806 4,868,481 123,305,910

41,883,395 11,572,577 35,243,895 3,753,642 17,157,465 163,590 109,774,564 2007 71,360,101 15,489,809 17,932,601 4,992,053 109,774,564

Due to customers - continued Analysis by product Current accounts Time deposits Savings Others

Analysis by type of depositors Financial institutions Individuals and other private enterprises Public enterprises

7,701,026 101,066,940 14,537,944 123,305,910 23.06%

21,092,037 72,683,322 15,999,205 109,774,564 32.70%

20 largest depositors to total deposit ratio

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27. Other borrowed funds FMO, SECO, SIFEM and EDIF Cedi loans SIFEM Dollar loan Analysis of borrowings Amount due within one year Amount due between two and five years

2008 17,284,423 539,289 17,823,712 3,333,301 14,490,411 17,823,712

2007 4,060,646 473,480 4,534,126 1,049,270 3,484,856 4,534,126

Other borrowed funds represents amounts advanced to the Bank by FMO of Netherlands, one of its shareholders, Swiss Secretariat for Economic Affairs (SECO), SIFEM and Export Development and Investment Fund (EDIF) to enable the Bank to provide credit to small and medium scale private enterprises. 28. Interest payable and other liabilities Creditors Accruals Other liabilities 2008 23,810,855 2,765,496 1,988,723 28,565,075 2007 24,395,712 1,642,629 15,830,787 41,869,128

29. Dividends Proposed and paid dividend

2,020,131

1,585,370

Payment of dividend is subject to the deduction of withholding tax at a rate of 8%. Dividend income tax Balance 01/01/08 76,299 76,299 Provision for the year Payments during the year (76,299) (76,299) Balance 31/12/08 -

2007 2008

30. Reconciliation of movement in capital and reserves Income Stated Surplus Capital Account Balance at 1 January 2007 7,000,000 1,298,698 Total recognised income & expense 8,009,231 Transfer (from)/to reserve (2,002,308) Impairment (343,435) Balance at 31 Dec. 2007 7,000,000 6,962,187

Statutory Reserves 5,436,051 2,002,308 7,438,359

Other Reserves 5,563 343,435 348,998

Total 13,734,749 8,014,794 21,749,543

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Balance at 1 January 2008 Total recognised income and expense Transfer (from)/to reserve Dividends to equity holders Impairment Balance at 31 Dec.2008

7,000,000 7,000,000

6,962,187 9,560,404 (2,390,101) (2,020,131) (636,851) 11,475,508

7,438,359 2,390,101 9,828,460

348,998 112,440 636,851 1,098,289

21,749,543 9,672,844 (2,020,131) 29,402,257

31. Statutory reserve fund At beginning of year Transfer from income surplus account At end of year

2008 7,438,359 2,390,101 9,828,460

2007 5,436,051 2,002,308 7,438,359

The statutory reserve fund represents the cumulative amount set aside from annual net profit after tax as required by Section 29 of the Banking Act, 2004 (Act 673). The proportion of net profits transferred to this reserve ranges from 12.5% to 50% of net profit after tax depending on the ratio of the existing statutory reserve fund to paid up capital. 32. Stated capital 2008 Number of Amount Shares '000 GH 100,000 2007 Number of Amount Shares '000 GH 100,000

Authorised: Ordinary shares of no par value Issued: For cash consideration

10,000 10,000

7,000,000 7,000,000

10,000 10,000

7,000,000 7,000,000

There is no unpaid liability on any shares and there are no shares in treasury. There are no calls or instalments unpaid. 33. Other reserves The other reserve is not distributable and represents the excess of loan provisions computed in accordance with Bank of Ghana prudential guidelines over the impairment of loans and advances arrived at in accordance with IAS 39. 34. Cash and cash equivalents For the purpose of the cash flow statement, cash equivalents comprise balances with less than 91 days maturity from the date of acquisition, including cash and balances with Bank of Ghana, treasury bills and other eligible bills, amounts due from and to other banks and dealing securities.

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Cash and balances with Bank of Ghana (Note 17) 91-day treasury bills (Note 18) Due from other banks (Note 19) Due to financial institutions

2008 26,867,806 152,813 25,107,618 (53,909,079) (1,780,842)

2007 45,165,840 369,815 28,928,360 (42,262,095) 32,201,920

35. Off balance sheet financial instruments, contingent liabilities and commitments In common with other banks, the Bank conducts business involving acceptances, guarantees, performance bonds and indemnities. The majority of these facilities are offset by corresponding obligations of third parties. 36. Contingent liabilities Commercial letters of credit outstanding Guarantees and indemnities outstanding 2008 20,275,903 20,249,863 40,525,766 2007 14,782,171 6,482,494 21,264,665

Nature of contingent liabilities An acceptance is an undertaking by a Bank to pay a bill of exchange drawn on a customer. The Bank expects most acceptances to be presented, but reimbursement by the customer is normally immediate. Letters of credit commit the bank to make payments to third parties, on production of documents, which are subsequently reimbursed by customers. Guarantees are generally written by a bank to support performance by a customer to third parties. The bank will only be required to meet these obligations in the event of the customer's default. 37. Commitments Undrawn formal stand-by facilities, credit lines and other commitments to lend 2008 6,555,100 2007 32,933,411

Nature of commitment Commitments to lend are agreements to lend to a customer in future subject to certain conditions. Such commitments are normally made for a fixed period. The Bank may withdraw from its contractual obligation for the undrawn portion of agreed overdraft limits by giving reasonable notice to the customer.

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38. Country analysis The amount of total assets and total liabilities held by the Bank inside and outside Ghana is analysed below: 2008 2007 Outside Outside In Ghana Ghana In Ghana Ghana Assets Cash and balances with Bank of Ghana 26,867,806 45,165,840 Treasury bills and other eligible bills 23,410,056 20,966,254 Due from other banks 5,730,975 19,376,643 14,027,610 14,900,750 Loans and advances to customers 161,912,902 107,723,462 Investments in associated companies 202,000 202,000 Property and equipment 2,867,945 1,729,719 Intangible Assets 1,133,089 1,684,310 Other assets, including tax assets 11,490,289 14,387,676 Taxation 14,327 Total assets 233,629,388 19,376,643 205,886,871 14,900,750 Liabilities Due to financial and other institutions Due to customers Other borrowed funds Interest payable and other liabilities Tax Total liabilities

53,909,079 79,722,614 17,284,423 28,565,075 179,481,191

43,583,296 539,289 44,122,585

42,262,095 89,912,341 4,060,646 41,869,128 598,164 178,702,374

19,862,222 473,480 20,335,702

39. Related party transactions The Bank is controlled by Social Security and National Insurance Trust (SSNIT) with 61.11% of the issued shares. A number of banking transactions are entered into with related parties in the normal course of business. These include loans, deposits and foreign currency transactions. These transactions were carried out on commercial terms and at market rates. The volumes of related party transactions, outstanding balances at the year end, and related expenses and income for the year are as follows: i Deposits from Ghana Reinsurance Deposits at 1 January Deposits received during the year Deposits repaid during the year Deposits at 31 December Interest expense on deposits Rent paid during the year ii Loan Repayment - FMO Loan repaid 2008 1,943,384 1,269,618 (2,117,341) 1,095,661 190,443 532,725 2007 6,060,907 (4,117,523) 1,943,384 241,749 517,992

210,416

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iii

Deposits from SSNIT Deposits at 1 January Deposits received during the year Deposits repaid during the year Deposits repaid during the year Interest expense on deposits Rent paid during the year

17,798,358 2,598,717 (1,235,107) 19,161,968 571,718 68,500

744,270 90,713,583 (73,659,495) 17,798,358 108,009 58,118

40. Social responsibilities An amount of GH72,300 was spent on fulfilling the social responsibility of the Bank (2007: GH129,443). 41. Segmental reporting Business line information is presented in respect of the Bank's three main business lines, namely Financial Institutions and Money Market (FIM), Medium Enterprises and Corporates (MEC) and Commercial and Consumer Banking (CCB). The Bank's other business deals with Retail Banking and Funds Transfer (RBFT). Direct costs where they are easily identifiable are charged directly to these business lines and indirect costs are centrally managed and standardised basis used to re-allocate such costs to the business lines on a reasonable basis. Business Line Net interest income Non funded income Operating income Operating expenses FIM 3,382,735 3,552,778 6,935,513 (4,230,964) MEC 12,674,370 4,797,528 17,471,898 (4,034,829) CCB 6,918,898 4,214,826 11,133,724 (11,031,942) OTHER 1,015,789 812,841 1,828,630 (386,021) TOTAL 23,991,791 13,377,974 37,369,765 (19,683,755)

Operating profit before impairment, Losses and taxation 2,704,549 Impairment loss (6,208) Operating profit Other income Profit before taxation Taxation - corporate tax Profit after taxation Total assets Total liabilities Total shareholders funds 2,698,341 2,698,341 2,698,341 32,835,333 32,835,333

13,437,069 (2,940,455) 10,496,614 10,496,614 10,496,614 131,096,531 131,096,531

101,783 (1,420,216) (1,318,433) (1,318,433) (1,318,433) 7,567,612 7,567,612

1,442,609 (184,929) 1,257,680 1,257,680 (3,573,798) (2,316,118) 81,506,555 52,104,298

17,686,010 (4,551,808) 13,134,202 13,134,202 (3,573,798) 9,560,404 253,006,031 223,603,774 29,402,257

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GAS GH IFRS GH IFRS GH Effect of Transition to IFRSs GH 1st January 2007 27,071 50,915 65,502 143,487 69,583,455 245,125 2,667,503 3,862,072 123,185,661 107,380,027 202,000 3,414,029 13,625,204 219,676,152 20,551,335 11,218,402 20,960,691 28,928,360 15,057,770 45,165,840 5,563 343,436 762,472 1,111,470 Effect of Transition to GAS GH IFRSs GH 31st December 2007 15,057,770 20,524,265 11,218,402 69,532,540 245,125 2,667,503 3,796,570 123,042,174 45,165,840 20,966,254 28,928,360 107,723,463 202,000 3,414,029 14,387,676 220,787,622 65,502 65,502 22,955,338 70,825,193 1,768,247 13,735,601 88,549 109,372,928 42,262,095 109,774,564 4,534,126 41,106,656 598,164 198,275,604 762,472 762,472 42,262,095 109,774,564 4,534,126 41,869,128 598,164 199,038,076

42 Explanation of transition to IFRS

Balance Sheet

Note

Assets Cash and balances with BoG Treasury bills and other eligible bills a. Due from other banks Loans & advances to customers b. Investments in associated companies Property & equipment Other assets c. Total assets

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Liabilities Due to financial & other institutions 22,955,338 Other deposits Due to customers 70,825,193 Other borrowed funds 1,768,247 Interest payable & other liabilities c. 13,670,100 Tax payable 88,549 Total liabilities 109,307,427

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7,000,000 1,298,696 5,436,051 13,734,747 77,986 13,812,733 21,400,546 348,998 21,749,545 50,915 27,071 7,000,000 1,349,611 27,071 5,436,051 7,000,000 6,962,187 7,438,359 348,998 7,000,000 7,311,185 7,438,359 123,042,174 143,487 123,185,661 219,676,150 1,111,470 220,787,622

Shareholders Funds Stated capital Income surplus account a. Other reserves a,b Statutory reserve fund d.

Total shareholders' funds

Total liabilities and shareholders funds

Annual Report And Financial Statements | 2008

Notes

(a) Available-for-sale financial asset have in accordance with IFRS been measured at fair value. In stating these assets at fair value, the effect is an increase in the value of Treasury and other eligible bills and Other reserves by GH27,071 for 2006 and GH5,563 for 2007 respectively.

(b) Provisions for bad debt under GAS were computed based on past due days as set out in Bank of Ghana's guidelines. 1% general provision is also required for contingent liabilities. Under IFRS an impairment loss evaluation is required and this is done by calculating the present value of estimated future cash flows and comparing these with the carrying amounts of the loans advances and a provision to cover inherent risk of losses in loan portfolios. This has caused an increase in loans and advances by GH50,915 for 2006 and GH343,436 for 2007.

(c) Staff loans under GAS are stated at cost and interest outstanding. Under IFRS the present value of all future cash receipts are discounted using the prevailing market rates of interest for a similar instrument with similar credit rating. Since staff will inturn render their services to the bank in the future, the discounted is treated as an asset and spread over the duration of the loan. This has caused an increase in both other assets and liability of 65,502 for 2006 and 762,472 for 2007.

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(d) The effects of the above adjustments on equity is as follows: Income Surplus Note Impairment loss Statutory reserve transfer Total adjustment to equity Other reserves Mark to market on available for sale securities Impairment loss Total adjustment to equity Reconciliation of profit b.

1-Jan-07 GH 50,915 50,915

31-Dec-07 GH 343,436 343,436

a. b.

27,071 50,915 77,986 2007 Effect of Transition to IFRS GH 563,623 563,623 (414,729) 148,894 23,117 197,069 (71,292) (71,292)

5,563 343,436 348,999

Interest income Interest expense Net interest income Commissions and fee income Other operating income Operating income Operating expenses Bad and doubtful debts expense Profit before tax Tax Profit after taxation

Note e.

GAS GH 23,102,820 6,828,088 16,274,732 5,292,194 4,041,424 25,608,350

IFRS GH 23,666,443 6,828,088 16,838,355 4,877,465 4,041,424 25,757,244 13,356,930 1,930,500 10,469,814 2,460,581 8,009,233

f.

g. h.

13,333,812 1,733,431 10,541,107 2,460,581 8,080,525

(f) Facilities fees under GAS were recognised in fees and commissions income when the facility is granted. With IFRS facility fees on facilities are spread over the life of the facility, thus the initial charge moved from commissions and released yearly into commissions. As a result of this, an amount of 414,729 for year 2007 has been deferred. (e,g)As a result of the concessionary rates given to staff on loans granted, under IFRS these discounts are recognised as assets to be spread over the duration of the loan. This has given rise to an increase in both interest income and operating expenses of 23,117 for the year 2007 h) Under IFRS interest in suspense are written back into income as impairment charge is made against facilities that are deemed impaired. This has resulted in an adjustment of 197,069 both in interest income and bad debts expense.

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TTB NETWORK
HEAD OFFICE Reinsurance House 68 Kwame Nkrumah Avenue P. O. Box 1862 Accra Tel.: +233 - 21- 24004952 Fax.: +233 21- 240056/9 Swift: TRBLGHAC Website: www.thetrustbank.com.gh E-mail: trust@ttbgh.com

MADINA Old Road Taxi Rank, Near Randy Pharmacy, Madina, Accra Tel: +233 - 21- 513321/2 Fax: +233 - 21- 513321

KUMASI - HARPER ROAD SSNIT Building, Adum, Kumasi Tel: +233 - 51 - 21416/7 Fax: +233 - 51 - 29254

LIST OF BRANCHES & LOCATION ACCRA MAIN Reinsurance House, 68 Kwame Nkrumah Avenue, Adabraka, Accra Tel:+233 - 21- 230416/5, 230403/7 Fax: +233 - 21- 240056 SAKUMONO Ocean Waves Hotel, Near Sakumono Mobil Service Sta. Sakumono, Accra Tel: +233 - 22 - 413617/8 Fax: +233 - 22 - 413622 KUMASI Suame - Magazine Suame - Offinso Road, Kumasi Tel: +233 - 51-30229 Fax: +233 - 51- 27232

OKOFO HOUSE Kwame Nkrumah Avenue, Near Total Filling Station, Adabraka, Accra Tel:+233 - 21-243621/244835 Fax:+233 - 21-254693

TEMA MAIN Hospital Road, Comm. 11 Junction, Tema Tel: +233 - 22 - 308439/40 Fax: +233 - 22 - 308460

KUMASI - ASHTOWN Dr. Mensah Traffic Light Ashtown, Kumasi Tel : +233 - 51 - 80552/6 Fax: +233 - 51 - 80699

TRUST TOWERS Sabukwe Road (Farrar Avenue), Accra Tel: +233 - 21-238386 Fax: +233 - 21-238387

TEMA COMMUNITY 1 Near TFS Building, Community 1, Tema Tel: +233 - 22 - 213705/6 Fax: +233 - 22 - 213707

GENERAL POST OFFICE Opposite General Post Office Accra Central Tel: +233 - 21- 673083/97 Fax: +233 - 21- 673108

TESANO Near GT University College, Tesano, Accra Tel. : +233 - 21-237317 Fax. : +233 - 21-237316

KASOA Bawjiase Road, Kasoa Tel: +233 - 21 - 862886/7 Fax: +233 - 27 - 7611988

KWASHIEMAN Near Kwashieman Footbridge (Overhead) Kwashieman, Accra Tel: +233 - 24 - 4341762/3

KANTAMANTO Tarzan House, Near Hotel De Horses, Kantamanto, Accra Tel: +233 - 21- 678243/5 Fax: +233 - 21- 678246

BUDUMBURAM Opp. Budumburam Refugee Camp, Budumburam. Tel: +233 - 21 - 910119 Fax: +233 - 24 - 4332569

KISSEIMAN Near JB Plaza Along Christian Village - GIMPA Rd. Accra Tel: +233 - 24 - 4341764/5

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