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Recovery Manager for Exchange - Evaluator Guide Updated - October 06, 2009 Software Version - 4.8
CONTENTS
INTENDED AUDIENCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 CONVENTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ABOUT QUEST SOFTWARE, INC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CONTACTING QUEST SOFTWARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 CONTACTING QUEST SUPPORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 ABOUT RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 TEST LAB REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 PERMISSION REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 TEST LAB SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 STEP 1: SET UP MICROSOFT EXCHANGE SERVER . . . . . . . . . . . . . . . . . . . . . . . . 8 STEP 2: CREATE TEST USER ACCOUNTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 STEP 3: POPULATE MAILBOXES AND CREATE BACKUPS . . . . . . . . . . . . . . . . . . . . 9 3.1 ADD ITEMS TO THE TESTUSER1 MAILBOX . . . . . . . . . . . . . . . . . . . . . 9 3.2 CREATE FULL BACKUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 3.3 ADD ITEMS TO THE TESTUSER2 MAILBOX . . . . . . . . . . . . . . . . . . . . . 9 3.4 CREATE DIFFERENTIAL BACKUP . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 STEP 4: DELETE ITEMS FROM TEST MAILBOXES. . . . . . . . . . . . . . . . . . . . . . . . 10 STEP 5: SET UP RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 PERFORMING TEST RESTORES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 REGISTER A SOURCE STORAGE (FULL BACKUP) . . . . . . . . . . . . . . . . . . . . . . . . 12 RESTORE MAILBOXES TO THEIR ONLINE HOME EXCHANGE SERVERS . . . . . . . . . . . 12 CHECK THE RESTORE RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 CLEAN UP YOUR TEST ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 RESTORE MESSAGES TO THEIR ONLINE HOME MAILBOXES . . . . . . . . . . . . . . . . . 13 STEP 1: FIND MESSAGES IN THE SOURCE STORAGE . . . . . . . . . . . . . . . . . 13 STEP 2: RESTORE MESSAGES TO THEIR HOME MAILBOXES . . . . . . . . . . . . . 13 RESTORE ATTACHMENT. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 STEP 1: FIND ATTACHMENT IN THE SOURCE STORAGE . . . . . . . . . . . . . . . 14 STEP 2: RESTORE THE ATTACHMENT . . . . . . . . . . . . . . . . . . . . . . . . . . 14 CHECK THE RESTORE RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 CLEAN UP YOUR TEST ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 REGISTER A SOURCE STORAGE (DIFFERENTIAL BACKUP) . . . . . . . . . . . . . . . . . . 15 RESTORE MAILBOXES TO SEPARATE .PST FILES . . . . . . . . . . . . . . . . . . . . . . . . 16 CHECK THE RESTORE RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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DELETE ITEMS FROM THE TEST MAILBOX . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 EXPORT MESSAGES TO INDIVIDUAL .MSG FILES . . . . . . . . . . . . . . . . . . . . . . . 17 STEP 1: FIND MESSAGES IN THE SOURCE STORAGE . . . . . . . . . . . . . . . . . 17 STEP 2: EXPORT MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 CHECK THE RESTORE RESULTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 EVALUATING INTEGRATION WITH BACKUP SOFTWARE . . . . . . . . . . . . . . . . . . . . . 17 CLEAN UP YOUR TEST ENVIRONMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 STEP 1: START EXCHANGE SERVER EMULATION USING RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 STEP 2: REDIRECT RESTORE TO THE RECOVERY MANAGER COMPUTER . . . . . . . . . . 20 STEP 3: RESTORE BACKUP TO RECOVERY MANAGER . . . . . . . . . . . . . . . . . . . . . 20 STEP 4: COMPLETE REGISTRATION OF THE RESTORED DATABASE . . . . . . . . . . . . . 21 CONCLUSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Evaluator Guide
Intended Audience
This document has been prepared to assist you in becoming familiar with the Recovery Manager for Exchange. The Evaluator Guide contains the information required to install and use the Recovery Manager for Exchange. It is intended for network administrators, consultants, analysts, and any other IT professionals using the product.
Conventions
In order to help you get the most out of this guide, we have used specific formatting conventions. These conventions apply to procedures, icons, keystrokes and cross-references.
ELEMENT Select Bolded text Italic text Bold Italic text Blue text CONVENTION This word refers to actions such as choosing or highlighting various interface elements, such as files and radio buttons. Interface elements that appear in Quest Software products, such as menus and commands. Used for comments. Used for emphasis. Indicates a cross-reference. When viewed in Adobe Reader, this format can be used as a hyperlink. Used to highlight additional information pertinent to the process being described.
Used to provide Best Practice information. A best practice details the recommended course of action for the best result.
+ |
A plus sign between two keystrokes means that you must press them at the same time. A pipe sign between elements means that you must select the elements in that particular sequence.
Web site
Please refer to our Web site for regional and international office information.
View the Global Support Guide for a detailed explanation of support programs, online services, contact information, and policy and procedures. The guide is available at http://support.quest.com/pdfs/Global Support Guide.pdf.
Evaluator Guide
Permission Requirements
To set up your test lab and evaluate Recovery Manager, you must have administrative permissions in your test domain. It is recommended that you log on with a user account belonging to the Domain Admins group of your test domain.
In this document, the test users are referred to as TestUser1 and TestUser2.
Evaluator Guide
Using Microsoft Outlook or other mail client, connect to the TestUser1 mailbox and do the following: In the mailbox, create a new folder called Test, intended to contain mail items. Move the messages with the subject Test from the Inbox folder to the Test folder.
7.
Later, you will need to access backup files from a remote computer running Recovery Manager. Therefore, you need to share the folder used to store the backup files. To share the folder, use the Sharing tab in the folders Properties dialog box.
Using Microsoft Outlook or other mail client, send messages to TestUser2: One or more messages with the subject Evaluation One or more messages with the subject Test A message with a file attached; set the subject of this message to Test Attachment
With Microsoft Outlook or other mail client, connect to the TestUser2 mailbox and do the following: 1. 2. In the mailbox, create a new folder called Test, intended to contain mail items. Move the messages with the subject Test from the Inbox folder to the Test folder.
Now you are ready to create a differential backup of your test Exchange Server.
7. 8. 9.
Since you will need to access backup files from a remote computer running Recovery Manager, ensure that you have shared the folder used to store the backup files. You can do this from the Sharing tab in the folders Properties dialog box.
After that, empty the Deleted Items folder in each of the test mailboxes.
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For instructions on how to install Recovery Manager and configure it for working with Exchange Server databases, see the Installing Recovery Manager and Linking to Exchange Server DLLs sections in the Recovery Manager User Guide supplied with this release. Once you have installed and configured Recovery Manager, you can start working with this product: Select Start | Programs | Quest Software | Recovery Manager for Exchange.
Specifically, following the steps in this section, you can Use the full backup to restore the items you deleted from the TestUser1 mailbox. Use the differential backup to restore the items you deleted from the TestUser2 mailbox.
The procedures outlined in this section assume that Recovery Manager directly accesses backup media. This option only allows you to restore data from OpenTape Format (OTF) backups created with EMC Legato NetWorker. Tape Archive (TAR) format backups created with Veritas NetBackup. Microsoft Tape Format (MTF)-compliant backups, such as backups created with Windows Backup or Symantec Veritas Backup Exec.
You can also have Recovery Manager integrate with third-party software to access backups, which provides more flexibility and support for various backup formats (see Evaluating Integration with Backup Software on page 17.)
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10. In the Select Stores dialog box, click the plus sign (+) next to the list entry representing the malbox store. 11. In the Backup Dates column, select the check box next to the date that represents the full backup, and click OK. 12. On the Add Exchange Stores and Domino Databases page, click Next. 13. On the Specify Database Location page, click Next. Wait while the wizard extracts and registers the mailbox store database. 14. On the Add Storage Wizard Completed page, click Finish to close the wizard. Once you have completed the Add Storage Wizard, a new source storage appears in the Source Storages node in the console tree (left pane of the Recovery Manager main window). You can select that storage and use commands on the Action menu to restore data from that storage.
Evaluator Guide
4. 5. 6.
On the Select Type of Target Storage page, select Restore each mailbox to its home Exchange Server, and click Next. On the Specify Target Domain page, in the Domain box, specify your test Active Directory domain. When finished, click Next. On the How to Handle Missing Target Mailboxes? page, select Do not create missing mailboxes, and follow the instructions in the wizard to complete the mailbox restore operation.
2.
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3. 4. 5.
On the Select Type of Target Storage page, select Home Exchange Server, and click Next. On the Specify Target Domain page, in the Domain box, specify your test Active Directory domain. When finished, click Next. On the How to Handle Missing Target Mailboxes? page, select Do not create missing mailboxes, and follow the instructions in the wizard to complete the message restore operation.
Restore Attachment
Step 1: Find Attachment in the Source Storage
To find attachment in the source storage 1. 2. 3. 4. 5. 6. In the console tree, select the Find node. The right pane displays the Find view. In the Find view, click the Browse button next to the Search in box. In the dialog box that opens, select the check box next to the Mailbox Store node, and click OK. In the Find view, select Attachments in the Look for box. In the Find words box on the Messages tab, type Test Attachment. Click Find Now. Wait while Recovery Manager completes the search.
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Evaluator Guide
First, you need to catalog both the full backup and the differential backup. The full backup is already cataloged: you did this when you registered the source storage from that backup. Therefore, you only need to catalog the differential backup and register the Exchange store from that backup by using the Add Storage Wizard. To register source storage from the differential backup 1. In the left pane of the Recovery Manager main window, select the console tree rootQuest Recovery Manager for Exchange. The right pane displays the task pad view. 2. 3. 4. 5. 6. 7. 8. 9. In the task pad view, click anywhere in the Register Storages box. Follow the instructions in the Add Storage Wizard. On the Select How to Add Storages page, select Access Exchange and/or Domino backups directly, and click Next. On the Add Exchange Stores and Domino Databases page, click Add. In the Select Stores dialog box, click Catalog Backups. The Catalog Wizard starts. On the Select Type of Backup Media page, select Backup files, and click Next. On the Add Backup Files page, click Add. Use the dialog box that opens to locate and select the file that holds the differential backup (DifferentialBackup.bkf). When finished, click Open. On the Add Backup Files page, click Next. Wait while the wizard catalogs the backup file. When the operation is complete, click Finish on the Cataloging Media page.
10. In the Select Stores dialog box, click the plus sign (+) next to the list entry representing the malbox store. 11. In the Backup Dates column, select the check box next to the date that represents the differential backup, and click OK. 12. On the Add Exchange Stores and Domino Databases page, click Next. 13. On the Specify Database Location page, click Next. Wait while the wizard extracts and registers the mailbox store database. 14. On the Add Storage Wizard Completed page, click Finish to close the wizard. Once you have completed the Add Storage Wizard, Recovery Manager is ready to restore data from the new source storage. You can restore mailbox items that were added after the creation of the full backup (and thus not included in the full backup), as the new source storage also includes the data held in the differential backup.
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For example, you can restore the items that were added to the TestUser2 mailbox after you created the full backup (see Test Lab Setup on page 8). Use the steps described earlier in this section to restore items from the new source storage (see Restore Messages to Their Online Home Mailboxes on page 13 and Restore Attachment on page 14). You only need to change the name of the target mailboxspecify TestUser2 rather than TestUser1 when selecting the target mailbox.
After that, empty the Deleted Items folder in the TestUser2 mailbox.
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Recovery Manager integrates with backup software to locate and access existing Exchange backups, regardless of the backup format, type of media, or storage device. To provide interoperability with backup software, Recovery Manager offers the following methods for registering storages from backups:
METHOD Exchange Server emulation DESCRIPTION The computer running Recovery Manager appears as an Exchange Server to the backup software. You can restore Exchange Server backups by redirecting the restore to the Recovery Manager computer. Recovery Manager connects to a backup server that is part of the backup infrastructure, issues requests for backups stored on that server, and uses standard protocols to retrieve the backups and restore data from them. Access to backup server is only used to integrate with such backup software products as EMC Legato NetWorker, IBM Tivoli Storage Manager, Microsoft Data Protection Manager, and InMage DR-Scout. To integrate with other products, Recovery Manager uses the Exchange Server Emulation method.
Access to backup server is only used to integrate with such backup software products as EMC Legato NetWorker, IBM Tivoli Storage Manager, Microsoft Data Protection Manager, and InMage DR-Scout. To integrate with other products, Recovery Manager uses Exchange Server emulation. This section illustrates how to use the first of these methodsExchange Server emulation. In principle, this method enables Recovery Manager to integrate with any backup software that is capable of backing up and restoring Exchange Server data. General steps in the restore process are: Step 1: Start Exchange Server Emulation Using Recovery Manager Step 2: Redirect Restore to the Recovery Manager Computer Step 3: Restore Backup to Recovery Manager Step 4: Complete Registration of the Restored Database
In the scenario considered in this section, Windows Backup is running on the Exchange Server computer while Recovery Manager is running on a different computer. As a result, Windows Backup restores the backup to the remote Exchange Server. This scenario is typical when using the Exchange Server emulation method. When restoring an Exchange backup, you must ensure that your backup software is configured to restore data to a remote server.
Exchange Server emulation only works if Microsoft Exchange Server is not installed on the computer running Recovery Manager.
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Once you have completed these steps, go to the computer running Recovery Manager to complete registration of the restored database. The relevant procedure is described in Step 4: Complete Registration of the Restored Database on page 21.
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Once you have completed the Add Storage Wizard, a new source storage named Mailbox Store appears in the Source Storages node in the console tree. You can select the Mailbox Store storage and use commands on the Action menu to restore data from that storage (see Restore Messages to Their Online Home Mailboxes on page 13).
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Conclusion
You have completed some basic tasks using Recovery Manager for Exchange, and validated the product's performance. You have now gained some insight into the capabilities of Recovery Manager, and can determine if this product suits your needs. For additional information about Recovery Manager, refer to the product documentation, which includes Recovery Manager for Exchange Product Overview Recovery Manager for Exchange User Guide
You can find these and other documents on the Recovery Manager for Exchange Web site at http://www.quest.com/recovery-manager-for-exchange/.
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