Dictionary of Competency-Based DISC

NAME Adaptability DEFINITION Ability to perform effectively in varying environments, assignments and people. KEY ACTION * Adjust quickly to new environment * Change priorities to meet changing demands. * Adjust approach to match varied assignment. * Adjust behavior to others' style. * Detect problems or opportunities. * Gather and organize relevant information. * Recognize trends. * Identify underlying issues/problems. DiSC Factors Di / S

Analysis

Finds and uses relationship between information from different sources. Identifies cause-effect relationships. Obtains and analyzes relevant infor mation. Accomplishes a task thoroughly with concern for all aspects, no matter how small.

D/i or C/i

Attention to Detail

* Clarify details of tasks. * Complete all details. * Maintain checklist to cover all details. * Check accuracy and completeness of others' work. * Discuss and agree on developmental goals. * Make agreement on expected outcome and action to take. * Observe the performance. * Provide immediate and specific feedback. * Use interaction skills effectively. * Listen and emphatize * Clarify customer needs. * Confirm satisfaction. * Take responsibility for action. * Assign responsibility to appropriate individuals. * Clarify scope of authority and responsibility. * Provide resources to complete assignment. * Establish folow-up process. * Maintain a strong pace over time. * Work long hours without losing effectiveness. * Establish follow-up dates. * Confirm that actions have been taken. * Review progress. * Obtain feedback on results. * Establish purpose and importance to audience. * Present content in a logical sequence. * Use appropriate vocabulary and examples. * Use effective rate, volume, gesture, and eye contact. * Use audio visual techniques. * Handling open forum effectively. * Show professional appearance and conduct. * Speak with confidence. * Maintain an attentive posture. * Respond openly and warmly.

CS / i

Coaching

Uses available training and develop ment resources to improve subordinates'skills and abilities. Provides timely feedback and helps subordinates to reach goals.

iS

Customer Services

Is helpful and responsive to customer. Giving high priority to customer satis faction.Anticipating and providing solutions to customer needs. Assigns decision-making and other responsibilities to subordinates.Uses direct reports' time, skills, and potential effectively.

Si

Delegation

DC

Energy

Maintains a high level of activity.

D or Di DS

Follow-Up

Establishes procedures to monitor the results of delegations, assignments or projects.

Formal Presentation

Present ideas effectively to individuals or groups (including non verbal communication and use of visual aids)

Di

Image & Impact

Commands attention and respect. Shows an air of confidence. Makes a good impression on others.

iD

Dictionary of Competency-Based DISC

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NAME Individual Leadership

DEFINITION Uses appropriate interpersonal style and methods to inspire and guide indi viduals toward goal achievement.

KEY ACTION * Use relationship skills effectively. * Follow logical sequence in disccussion. * Present suggestions or point of view in convincing manner. * Anticipate reactions. * Ask for and gain commitment to action. * Establish systems/schedules to monitor work progress. * Collect and review reports. * Observe projects in progress. * Meet with others to review project status. * Identify data-collection sources. * Generate ideas for improvement. * Solve problem without being asked. * Seek opportunities for self-improvement. * Do more than required. * Be proactive. * Generate novel situations. * Gather ideas from a variety of perspectives. * Suggest new ways to apply existing knowledge. * Use idea-generating techniques. * Maintain confidentiality. * Adhere to policies and regulations. * Meet personal commitments and promises. * Share complete and accurate information. * Define decision criteria. * Consider alternatives. * Weigh pros and cons. * Consider all pertinent facts. * Commit to the most appropriate action. * Type quickly and accurately. * Type correspondences and reports. * Enter data, using keyboard or keypad. * Use computer software packages. * Ask questions to obtain new information. * Apply new knowledge or skills quickly. * Read about relevant topics. * Acquire skill by observing others. * Improve skill through practice. * Set up goals for subordinates. * Establish and use techniques to monitor and supervise the work of subordinates. * Agree on action to take. * Provide supports. * Use relationship skill effectively. * Evaluate performance and give effective feedback. * Explore others' needs, concerns, and positions. * Identify points of agreement and disagree ment. * Present alternatives. * Keep arguments issue oriented. * Seek a win-win solution. * use appropriate grammar and vocabulary. * Speak clearly and briefly. * Use appropriate rate, volume, gesture and eye contact. * Listening.

DiSC Factors Di

Information Monitoring

Sets up ongoing procedures for collection and review of information necessary for the management of project or an organization.

CS / i

Initiative

Actively tries to influence events to achieve goals. A self-starter, working well without close supervision.Tries to achieve goals beyond what is required. Generates creative solutions to work situations. Tries different and novel ways to deal with problema and oppor tunities. Maintains the normal standards of ethics, conduct, and organizational policies in job-related activities. Makes decisions based on reliable information and logical assumptions. Develops alternative courses of action.

Di / SC

Innovation

Di / S

Integrity

CS

Judgment

CD / i

Keyboard Skills

Has the ability to operate a typewriter or word processor at the required speed and accuracy. Has the ability to assimilate and apply in a timely manner, new job-related information.

C or S CD / i

Learning Ability

Managerial Leadership

Guides and helps subordinates in reaching goals. Uses appropriate methods and interpersonal style.

DS

Negotiation

Explores alternatives and positions to reach outcomes that gain all parties' support and acceptance.

iD

Oral Communication

Expresses self clearly and effectively when talking with individuals and groups.

iS

Dictionary of Competency-Based DISC

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NAME Organizational Awareness

DEFINITION Is familiar with the organization. Stays abreast of changing situations to iden tify problems and opportunities.

KEY ACTION * Understand and use organizational policies and systems. * Anticipate needs of other departments. * Anticipate impact of actions on other groups. * Use the organizational structure to solve business problems. * Determine customer needs. * Acknowledge customer concerns. * Demonstrate how product or service satis fies needs. * Select approach appropriate to situation. * Determine nature of objections and respond appropriately. * Gain commitment to recommended action.

DiSC Factors SC

Persuasiveness

Uses appropriate methods and personal styles of communication to gain acceptance of an idea, plan, activity, service or product.

Si or iS

Physical Ability Planning & Organizing

Is physically able to perform all required duties. Establishes courses of action for self or for others. Allocates resources and assigns personnel. * Set priorities. * Establish objectives and milestones. * Estimate times and schedule activities. * Identify and allocate resources. * Use tools (organize, charts). * Maintain enthusiasm after disappointment or rejection. * Maintain performance after disappointment or rejection. * Take criticism in stride. * Bounce back quickly. * Make decision when outcome is unclear. * Take action that others might avoid. * Make decision with potential negative consequences. * Take action with potential negative conse quences. * Follow regulations and procedures. * Check equipment. * Recognize hazards. * Improve unsafe conditions. * Communicate vision and values by demons trating commitment to them. * Translate vision into measurable goals. * Allign systems with vision and values. * Gain commitment to vision, values and individual and unit goals. * Lead through vision and values. * Identify ways to reduce job stress. * Maintain poise under pressure. * Seek support from others when stressed. * use appropriate coping techniques. * Exchange information freely. * Volunteer ideas and help. * Contribute and accept concensus. * Share credit for success and accomplish ments with others. * Understand technical terminology and developments. * Know how to apply a technical skill or pro cedure. * Perform complex tasks in area of expertise. * Make repeated attempts to meet objectives. * Stay with a task until completed. * Overcome obstacles to accomplish goals. * Know when to quit. D or C

Resilience

Maintains effectiveness in the face of disappointment or rejection.

Risk Taking

Initiates action to achieve recognized benefit when the risks are understood.

Safety

Observes prescribed safety standrads. Helps maintain safe conditions for self and others. Creates and achieves a desired future state (vision) through influence on organizational values, individual and group goals, reinforcements, and systems.

SC

Strategic Leadership

DC

Stress Tolerance

Maintains stable performance under pressure or opposition.

Team Player

Works well with team or work group to accomplish organizational goals.Takes time to help co-workers,customers,and others achieve their goals. Has achieved a satisfactory level of technical and professional skill or know ledge in position related areas.

Technical Ability

CS

Tenacity

Stays with a position or plan of action until the desired objective is achieved or is no longer reasonably achievable.

SD

Dictionary of Competency-Based DISC

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NAME Work Standard

DEFINITION Sets high standards of performance for self and others, being dissatisfied with average performance.

KEY ACTION * Set high performance standards. * Emphasize high standards to others. * Show pride when standards are met. * Show dissatisfaction with substandard performance. * Use vocabulary and style appropriate to audience. * Use correct grammar. * Organize structure and content logically. * Use style appropriate to the purpose.

DiSC Factors CD

Written Communication

Expresses ideas clearly in documents that have organization, structure, grammar, language and terminology adjusted to the characteristics and needs of the audience.

Dictionary of Competency-Based DISC

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abcd
JOB COMPETENCY LIBRARY
NAME Adaptability DEFINITION Ability to perform effectively in varying environments, assignments and people. KEY ACTION * Adjust quickly to new environment * Change priorities to meet changing demands. * Adjust approach to match varied assignment. * Adjust behavior to others' style. * Detect problems or opportunities. * Gather and organize relevant information. * Recognize trends. * Identify underlying issues/problems. DiSC Factors

Analysis

Finds and uses relationship between information from different sources. Identifies cause-effect relationships. Obtains and analyzes relevant infor mation. Accomplishes a task thoroughly with concern for all aspects, no matter how small.

Attention to Detail

* Clarify details of tasks. * Complete all details. * Maintain checklist to cover all details. * Check accuracy and completeness of others' work. * Discuss and agree on developmental goals. * Make agreement on expected outcome and action to take. * Observe the performance. * Provide immediate and specific feedback. * Use interaction skills effectively. * Listen and emphatize * Clarify customer needs. * Confirm satisfaction. * Take responsibility for action. * Assign responsibility to appropriate individuals. * Clarify scope of authority and responsibility. * Provide resources to complete assignment. * Establish folow-up process. * Maintain a strong pace over time. * Work long hours without losing effectiveness. * Establish follow-up dates. * Confirm that actions have been taken. * Review progress. * Obtain feedback on results. * Establish purpose and importance to audience. * Present content in a logical sequence. * Use appropriate vocabulary and examples. * Use effective rate, volume, gesture, and eye contact. * Use audio visual techniques. * Handling open forum effectively. * Show professional appearance and conduct. * Speak with confidence. * Maintain an attentive posture. * Respond openly and warmly. * Use relationship skills effectively. * Follow logical sequence in disccussion. * Present suggestions or point of view in convincing manner. * Anticipate reactions. * Ask for and gain commitment to action.

Coaching

Uses available training and develop ment resources to improve subordinates'skills and abilities. Provides timely feedback and helps subordinates to reach goals.

Customer Services

Is helpful and responsive to customer. Giving high priority to customer satis faction.Anticipating and providing solutions to customer needs. Assigns decision-making and other responsibilities to subordinates.Uses direct reports' time, skills, and potential effectively.

Delegation

Energy

Maintains a high level of activity.

Follow-Up

Establishes procedures to monitor the results of delegations, assignments or projects.

Formal Presentation

Present ideas effectively to individuals or groups (including non verbal communication and use of visual aids)

Image & Impact

Commands attention and respect. Shows an air of confidence. Makes a good impression on others.

Individual Leadership

Uses appropriate interpersonal style and methods to inspire and guide indi viduals toward goal achievement.

NAME

DEFINITION

KEY ACTION

DiSC Factors

Information Monitoring

Sets up ongoing procedures for collection and review of information necessary for the management of project or an organization.

* Establish systems/schedules to monitor work progress. * Collect and review reports. * Observe projects in progress. * Meet with others to review project status. * Identify data-collection sources. * Generate ideas for improvement. * Solve problem without being asked. * Seek opportunities for self-improvement. * Do more than required. * Be proactive. * Generate novel situations. * Gather ideas from a variety of perspectives. * Suggest new ways to apply existing knowledge. * Use idea-generating techniques. * Maintain confidentiality. * Adhere to policies and regulations. * Meet personal commitments and promises. * Share complete and accurate information.

Initiative

Actively tries to influence events to achieve goals. A self-starter, working well without close supervision.Tries to achieve goals beyond what is required.

Innovation

Generates creative solutions to work situations. Tries different and novel ways to deal with problema and oppor tunities.

Integrity

Maintains the normal standards of ethics, conduct, and organizational policies in job-related activities.

Judgment

Makes decisions based on reliable * Define decision criteria. information and logical assumptions. * Consider alternatives. Develops alternative courses of action. * Weigh pros and cons. * Consider all pertinent facts. * Commit to the most appropriate action. Has the ability to operate a typewriter or word processor at the required speed and accuracy. * Type quickly and accurately. * Type correspondences and reports. * Enter data, using keyboard or keypad. * Use computer software packages. * Ask questions to obtain new information. * Apply new knowledge or skills quickly. * Read about relevant topics. * Acquire skill by observing others. * Improve skill through practice. * Set up goals for subordinates. * Establish and use techniques to monitor and supervise the work of subordinates. * Agree on action to take. * Provide supports. * Use relationship skill effectively. * Evaluate performance and give effective feedback.

Keyboard Skills

Learning Ability

Has the ability to assimilate and apply in a timely manner, new job-related information.

Managerial Leadership

Guides and helps subordinates in reaching goals. Uses appropriate methods and interpersonal style.

Motivational Fit

The extent to which job activities and responsibilities, the organization's mode of operation and values, and the community in which the individual will live and work re consistent with the type of environment that provides personal satisfaction; the degree to which the work itself is personally satisfying. Explores alternatives and positions to reach outcomes that gain all parties' support and acceptance. * Explore others' needs, concerns, and positions. * Identify points of agreement and disagree ment. * Present alternatives. * Keep arguments issue oriented. * Seek a win-win solution. * use appropriate grammar and vocabulary. * Speak clearly and briefly. * Use appropriate rate, volume, gesture and eye contact. * Listening.

Negotiation

Oral Communication

Expresses self clearly and effectively when talking with individuals and groups.

NAME

DEFINITION

KEY ACTION

DiSC Factors

Organizational Awareness

Is familiar with the organization. Stays abreast of changing situations to iden tify problems and opportunities.

* Understand and use organizational policies and systems. * Anticipate needs of other departments. * Anticipate impact of actions on other groups. * Use the organizational structure to solve business problems. * Determine customer needs. * Acknowledge customer concerns. * Demonstrate how product or service satis fies needs. * Select approach appropriate to situation. * Determine nature of objections and respond appropriately. * Gain commitment to recommended action.

Persuasiveness

Uses appropriate methods and personal styles of communication to gain acceptance of an idea, plan, activity, service or product.

Physical Ability

Is physically able to perform all required duties. Establishes courses of action for self or for others. Allocates resources and assigns personnel. * Set priorities. * Establish objectives and milestones. * Estimate times and schedule activities. * Identify and allocate resources. * Use tools (organize, charts). * Maintain enthusiasm after disappointment or rejection. * Maintain performance after disappointment or rejection. * Take criticism in stride. * Bounce back quickly. * Make decision when outcome is unclear. * Take action that others might avoid. * Make decision with potential negative consequences. * Take action with potential negative conse quences. * Follow regulations and procedures. * Check equipment. * Recognize hazards. * Improve unsafe conditions. * Communicate vision and values by demons trating commitment to them. * Translate vision into measurable goals. * Allign systems with vision and values. * Gain commitment to vision, values and individual and unit goals. * Lead through vision and values. * Identify ways to reduce job stress. * Maintain poise under pressure. * Seek support from others when stressed. * use appropriate coping techniques. * Exchange information freely. * Volunteer ideas and help. * Contribute and accept concensus. * Share credit for success and accomplish ments with others.

Planning & Organizing

Resilience

Maintains effectiveness in the face of disappointment or rejection.

Risk Taking

Initiates action to achieve recognized benefit when the risks are understood.

Safety

Observes prescribed safety standrads. Helps maintain safe conditions for self and others.

Strategic Leadership

Creates and achieves a desired future state (vision) through influence on organizational values, individual and group goals, reinforcements, and systems.

Stress Tolerance

Maintains stable performance under pressure or opposition.

Team Player

Works well with team or work group to accomplish organizational goals.Takes time to help co-workers,customers,and others achieve their goals.

Technical Ability

Has achieved a satisfactory level of * Understand technical terminology and technical and professional skill or know developments. ledge in position related areas. * Know how to apply a technical skill or pro cedure. * Perform complex tasks in area of expertise. Stays with a position or plan of action until the desired objective is achieved or is no longer reasonably achievable. * Make repeated attempts to meet objectives. * Stay with a task until completed. * Overcome obstacles to accomplish goals. * Know when to quit. KEY ACTION DiSC Factors

Tenacity

NAME

DEFINITION

Work Standard

Sets high standards of performance for self and others, being dissatisfied with average performance.

* Set high performance standards. * Emphasize high standards to others. * Show pride when standards are met. * Show dissatisfaction with substandard performance. * Use vocabulary and style appropriate to audience. * Use correct grammar. * Organize structure and content logically. * Use style appropriate to the purpose.

Written Communication

Expresses ideas clearly in documents that have organization, structure, grammar, language and terminology adjusted to the characteristics and needs of the audience.

ideal analytical thinking conseptual inovative strategic thinking Specialist Knowledge planning control decision making relationship builidng developing other empowerment teamwork teamleadership influecingother ability to change achievement drive integrity organizational awareness ability to learn 3.5 3.5 2.5 2.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5 3.5

bobot 5 5 3 3 5 6 6 6 5 3 3 5 10 5 7 6 5 5 7

ideal-bobot 17.5 17.5 7.5 7.5 17.5 21 21 21 17.5 10.5 10.5 17.5 35 17.5 24.5 21 17.5 17.5 24.5

Putri 3 4 3 2 2 2.8 3 3 2 2.666666667 4 2 3 4 2 2 2.833333333 3 4 3 3 4 3.4 67.7 104.9612403

64.5

100

344

jobfit thinking ability

50