Customer Management Via 4730-08

Alcatel OmniPCX 4400 customer management via 4730 User manual
A L C
T EL
Alcatel OmniPCX 4400 customer management via 4730 User manual
WARNING : The availability of some of the features described in this manual (or the way in which they are accessed) may depend on the version or configuration of your system. If in doubt, consult your system administrator. This manual has been updated for version R4.1
The CE mark indicates that this product conforms to the following Council Directives : - 89/336/CEE (concerning electro-magnetic compatibility) - 73/23/CEE (concerning electrical safety) - 1999/5/CE (R&TTE)
Summary
customer management via 4730
Chapter 1 Presentation
1.1 1.2 1.3 Presentation Main screen
. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1. 1 . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1. 1
Starting the Configuration application
.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 1. 3
Chapter 2 Parameter management

2.1
2.1.1
User sets
. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 2. 1
Creating a user set . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 2. 1

3.1
3.1.1 3.1.2 3.1.3
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Modifying a user set . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3. 1 Duplicating a user set . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3.16 Deleting a user set . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 3.16
3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730
0-1

4.1
4.1.1 4.1.2 4.1.3 4.1.4 4.1.5
Abbreviated numbers .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..
4. 1
Creating a direct abbreviated number . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4. 3 Direct abbreviated number alias .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4. 7 Creating an abbreviated number per section . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4. 9 Abbreviated number by section alias .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4.13 Filtering a caller number . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4.14

5.1
5.1.1 5.1.2 5.1.3 5.1.4
Specific telephone facilities
. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 1
Cost centre .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 1 Project charging code .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 1 Filter tables .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 3 Routing tables .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 5
5.2
5.2.1 5.2.2 5.2.3 5.2.4
Hunting group
.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 6
Creating a hunting group .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5. 6 Modifying a hunting group .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5.11 Duplicating a hunting group . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5.11 Deleting a hunting group .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 5.11
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6.1 6.2 6.3 6.4
6.4.1 6.4.2 6.4.3
Change-over times
.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6. 1
Alarm sets . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. Numbering plan output Repertory
6. 3
. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6. 3
.. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6. 4
Creating an item . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6. 4 Modifying an item . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6. 6 Deleting an item . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 6. 6
0-3
0-4
Chapter
1
1.1
Presentation
Presentation
This manual describes the access to the Configuration application and its client operation as part of the Alcatel 4730/4740 application associated with the Alcatel OmniPCX 4400 system. Using a microcomputer (see Note), the client operation lets you create, modify and output the management parameters concerning:
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user sets, abbreviated numbers, abbreviated numbers zones, cost centres, project numbers, filter tables, routing tables, hunting groups, change-over times, alarm sets, numbering plan (output only), subscribers repertory.
Note: the features of the micro-computer ( PC type) required for the client operation are described in the Alcate 4730/4740 documentation..
1.2
Starting the Configuration application

From the Windows Start menu, select the Panel icon in the Nmc sub menu: . The following screen is displayed:
1-1
Chapter
Presentation
Enter the account name and user password (move from one zone to the other with the mouse or else by pressing the key) and then click on the button.
The following window is displayed:
Double click on the
icon to run the application for parameter management.
The following window, for example, is displayed:
1-2
Presentation
Select the PBX to manage and click on the Configure button, to display the main screen.
1.3
Main screen
When the application is launched, the main screen of the generic configuration program is displayed:
1-3
Chapter
Presentation
Double click in the window title bar to display the window in full screen mode. In the main screen, the following commands, common to the entire application, are displayed: Open/Close Filter Abort Request Edit Create Duplicate Delete Grid Edit Action to open/close an item, to enter the filtering criteria, to stop a task in progress, to consult/modify an item, to create a new item, to copy an item already created, to delete an item, to output all the parameters of an item, to run a specific action.
A window with a title bar can be displayed in full page. To do this, double click in the window title bar.
Note: The commands described in this section are covered in more detail in the documentation: Alcatel 4730/4740 - Configuration tools.
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Chapter
2
2.1 User sets
Parameter management
This menu is used to parameter the telephone data of the user sets. From the main menu, click on the icon.
2.1.1
Creating a user set

Click on the Create button to create a new user set. The following screen is displayed:
The Directory Number window is used to enter the repertory number of the set. This entry is mandatory and the number must be part of the installation numbering plan. This number can have up to 8 digits and each digit can assume a value from 0 to 9, *, # and if appropriate A, B, C, D.
Note: The repertory number of a multiline set corresponds to the call number of its main line.
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Chapter
Directory name1
This is the users name. It has 20 characters maximum.
Directory First Name1

This is the users first name. It has 20 characters maximun. The repertory name and first name appear on digital set displays and on attendant terminals. These parameters are used for the Call by name facility.
Location Node
This item in only available in user set modification. It is the number of the node to which the set is moved. The set moved in this way retains all its characteristics except its physical address.
Shelf Address
The ACT shelf number must be between 0 and 6.
Board Address
The position of the corresponding interface in the ACT shelf must be between 0 and 27.
Equipment Address
This address designates the position of the set in the interface.
Set Type
Used to define the type of set connected from the list displayed:
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Analog 4620 (VPS) 4302/4304 4321 4003 4011 4012 4023
: Analog set (decimal or DTMF keyboard). : Type of termination reserved exclusively for an analog equipment connected to an Alcatel 4620 voice mail module. : Alcatel digital set with simplified functionality (no display, limited function keys, no V24 interface) with programmable keys. : Alcatel digital set with display, function keys and programmable keys, but no V24 interface. : Alcatel Reflexes set with simplified functions (no displays, 8 function keys, no V24 connector) with 4 programmable keys. : Alcatel Reflexes set with 20 character display, 10 function keys and 4 programmable keys but no V24 interface. : Alcatel Reflexes set with 20 character display, 11 function keys, 9 programmable keys and V24 interface. : Alcatel Reflexes set with 2 x 20 character display, 9 function keys, 19 programmable keys, 3 dynamic function keys and internal alphabetical keyboard, but no V24 interface.
1. Entering the repertory name and first name is used to fill in the equivalent Call by name fields automatically. These fields just have 12 characters for the name and 8 characters for the first name.
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4034
: Alcatel Reflexes set with 2 x 40 character display, 9 function keys, 19 programmable keys, 10 dynamic function keys, internal alphabetical keyboard and V24 interface. : Alcatel Reflexes set with 320 x 240 pixels display, 7 function keys, 12 dynamic function keys, internal alphabetical keyboard and V24 interface. : Type of set capable of supporting an S0 bus. : Type of termination reserved exclusively for an analog equipment connected to an Alcatel 4615 voice mail module. : Alcatel mobile handset with 16 character display, 4 displays with icons, 4 programmable keys and 17 fixed function keys. : A development of the Alcatel 4075 mobile set. : GAP compatible mobile set (Mobile 100/200/200 Ex Reflexes). : Reflexes Alcatel set, 8 programmable keys. : Reflexes Alcatel set, with 20 character display, 8 programmable keys, 2 function keys, 3 audio keys. : Reflexes Alcatel set with 20 character display, 12 programmable keys, 6 function keys, 5 audio keys, alphanumeric keypad. : Reflexes Alcatel set with 2 x 40 character display, 5 dynamic function keys, 4 navigation keys, 24 programmable keys, 2 function keys, 5 audio keys, alphanumeric keypad. : Alcatel 4004 set equipped with an add on DECT unit, providing a connection without cabling : Alcatel 4010 set equipped with an add on DECT unit, providing a connection without cabling : Alcatel 4020 set equipped with an add on DECT unit, providing a connection without cabling : Alcatel 4035 set equipped with an add on DECT unit, providing a connection without cabling : Selection mandatory for an analog set with dedicated 4980 application. : Alcatel Reflexes 4004 set with external TSC unit for IP connection. : Alcatel Reflexes 4010 set with external TSC unit for IP connection. : Alcatel Reflexes 4020 set with external TSC unit for IP connection.
4040
S0 set 4610 (VPS) 4075 4074 GAP set 4004 4010 4020 4035T
4004 and TSC DECT 4010 and TSC DECT (4020 4021 and TSC DECT) 4036 (4035 and TSC DECT) ANALOG with 49802 4004 & TSC IP2 4010 & TSC IP2 4022 (4020 & TSC IP)2
2. As from release 3.2
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Chapter
4037 (4035 & TSC IP)2 GAP +3 MULTIMEDIA PC23
: Alcatel Reflexes 4035 set with external TSC unit for IP connection. : Mobile set compatible with GAP+ protocol (Mobile 100/200/200 Ex Reflexes and PWT 4073 SMART for the U.S.A). : PC declared as IP phone with a 4980 application.
Note: The type of set determines the rest of the parametering in this window (e.g.: if the set selected is a 4001, the parameters concerning the alphabetical keyboard are not accessible and cannot therefore be modified).
Entity Number
Item reserved for expert users. This item is used to allocate the user to an entity (e.g.: Multiservices, Multicompany, etc .).
Set Function
Item reserved for expert users. This item allows set function to be determined

Default: standard use Assistant ubiquity: Directory number of the 4635 voice mail service to connect the ASSISTANT UBIQUITY PROFILE mailbox Main Ubiquity: directory number of the ASSISTANT UBIQUITY PROFILE mailbox Profile: Set used as profile
Remark: Default and Profile can be selected directly. Assistant Ubiquity and Main Ubiquity are set when
a UBIQUITY subscription is created.
Profile Name
This item allows a descriptive name to be given to the profile as an aid to easy identification
Key Profile
Item reserved for expert users. This feature allows a key profile to be assigned to a type of use:

None Company Hotel Hotel customer Agent ACD authorised phone set Supervisor
3. As from release 4.1
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Remark: Key profile applies to set keys and multi-line keys called "single directory multi-keys". Directory multi-number keys such as secretary manager are thus excluded.
Identifier of Domain
This item defines the domain to which the user belongs. Domain use is only possible from NMC management systems.
Add On Module 1, 2 and 3 (for Reflexes set only)

These items are used to validate the programmable keys extension units (namely, 60 keys maximum) on the 4012, 4023, 4034, 4040, 4020 and 4035 Reflexes sets. Depending on the type of set, up to 60 keys can be validated using the following combinations:

1 unit with 20 keys, 2 units with 20 keys, 3 units with 20 keys, 1 unit with 20 keys and 1 unit with 40 keys, 1 unit with 40 keys.
External Alphanumeric Keyboard (for Reflexes set only)

This item is used to define the language used in the case of an external alphabetical keyboard.
Internal Alphanum. Keyboard (for Reflexes set only)

This item is used to select the language of the internal alphabetical keyboard of the set.
V24 Extension (for Reflexes set only)4

This item is used to validate the presence of a V24 DATA peripheral board on the set.
S0 Extension (for Reflexes set only)4

This item is used to validate the presence of an S0 peripheral board on the set.
Mac/PC (for Reflexes set only)4

This item is used to validate the presence of a Macintosh /PC peripheral board on the set.
Z Adaptor (for Reflexes set only)4

This item is used to validate the presence of a Z peripheral board on the set (example: answerphone, modem, fax, etc.).
Language Id.
This item is used to select the language (1 from 9) for the messages and guides displayed on the digital and Reflexes sets equipped with a display.
Secret Code
This is defined by a 4 digit number, with each digit able to assume the values from 0 to 9, *, #, A, B, C and D. This information is used, for example, for:
4. Only one extension item (V24, S0, MAC/PC or Z) can be validated for a set.
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Chapter
individual in/out of service operations of a set, DOD with padlock, cancellation of the padlock, substitution, etc.
The value entered by default is: 0000. Click on the code: button. The following window is displayed, allowing you to enter the personal
Note: The secret code can be managed from the set.
Associated Set No.

Provide a repertory number that has already been created. As soon as a number has been entered, overflow will be automatically validated. This information is used:
by default, if the forwarding destination set for:

immediate unconditional, or immediate on busy, or time delayed on no reply, or on busy and no reply forwarding,
has not been completed by the user (on-hook after the forwarding prefix),
on overflow.
Cost Center Id
This item is defined by a number with a value from 0 to 1999. To be allocated, a cost centre must already have a content parametered in the Specific Telephone services menu (see chapter Parameter management - Part 4 Cost centre). This information is used in the charging tickets.
Cost Center Name
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This item is used to enter the name of the cost centre (4 characters maximum).
Charging Category
This item is used either:

to ticket the set: the set is taken into account by the PBX charging system with all the criteria (duration, charging quantum, bundle, prefix, etc.), or not to ticket the set: the set is not taken into account by the PBX charging system.
Public Network Category

Enter a number (0 to 31) corresponding to a public network access category according to the status of the installation (day, night forwarding, etc.) and the compatibilities between the set and the bundles.
External Forwarding Category

Enter a number (0 to 31) corresponding to a public network access category which has the requisite features for carrying out external call forwarding (see item: Public Network Category).
Example: an user set with category X public network access (international calls not allowed), will not be able, with this same number X for external call forwarding category, to forward its calls abroad.
Similarly, an user set may have a different category number for public access network and external call forwarding.
Note: The value 255 = the category number corresponds to that indicated in the Public Network Category item.
Tel.Facility Category Id
Enter a number (0 to 31) corresponding to the access category to the telephone facilities required, as well as the type of routing on set off-hook.
Connection Category Id
Enter a number (0 to 31) corresponding to a compatibility category for connecting two terminations (sets, trunks).
Note: When the connection category is allocated, a transfer category is automatically allocated to the set. This category has the same number as the connection category.
Hunting Group Dir No.

This item is used to enter the repertory number of the hunting group, from those existing in the installation, in order to allocate the user set.
ACD Group Directory No.

This item is only used to view the repertory number of the ACD group to which the agent set belongs (see Alcatel OmniPCX 4400 - ACD documentation).
Pick up Group Name

This item is used to enter the call pick-up group number.
Reserved Time Slot

This item is used to reserve a channel for this set.
Voice Mail Dir.No.

This item is used to define the voice mail repertory number used by the user.
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Chapter
Voice Mail Type

This item is used to declare the type of voice messaging system possessing the repertory number entered in the previous item.
Voice Mail access without Code

If this parameter is validated, it allows the PBX to send the users secret code to the voice mail. If this parameter is not validated, users must dial their secret code to access their mailbox.
Paging Trunk Group

In the case where automatic paging or paging by prefix is provided, this item must be parametered by the number of the bundle allocated to this facility.
Paging Beeper
If the PAGING TRUNK GROUP item has been completed, enter the number of the paging bleeper allocated to the set. This number can have 4 characters, each assuming the value 0 to 9, *, #, A, B, C and D.
Called Associated Dect set

This item is used to valide time-delayed overflow in the event of no answer to the associate DECT set repertory number.
Tele-Marketing Agent
This item is used to validate the telemarketing function for this set, if this set is parametered for Agent ACD operation.
ISDN Subscr.
This parameter grants the set user the right to benefit from ISDN services.
External
This parameter authorises the user to enjoy ISDN services for external calls whose right to messages for external no reply calls.
Internal
Internal no reply calls can be stored and consulted in the same way as external ISDN calls.
Display ext. calling number.2

This parameter enables external caller identity to be displayed.
ISDN Teleservice
This item, which concerns an ISDN specific facility, is used to define the type of terminal connected, so as to authorise or not the communication. The types of teleservice available are:

Phone, Fax Group 3, Mixed Teletex, Fax Group 4, Teletex Char, Videotex Mosaic,
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Telex, Message Processing, Iso Application, Unknown Teleservice (interworking), Audiography, Audio-Videotex, Non Standard Application.
Hotel-Set Function (Hotel/Hospital version)

Item reserved for expert users.

This item, parametered at Administrative, allows direct access to all the bundles under the control of the set public network access category. This item, parametered at Room, allows the administrator, during guest/patient check-in, to allocate to the room set an access category to the public network predefined by the hotel management program. This item, parametered at Booth, allows any user to number to the public network either after identification or via the attendant, regardless of this users access category to the public network. Only the access category to the public network of the Booth set used is taken into account.
Type of room (Hotel/Hospital version)

Item reserved for expert users. This item is used to define the type of room (from 1 to 99).
Use Type Of Dir. No.

Item reserved for expert users. This item (Hotel/Hospital version) is used to determine the type of use for the set:
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Normal Multi-Occupation Badge
: set used by a single subscriber (business version), : set used by several guests/patients, each one identified by a repertory number (hotel/hospital version), : set used by the guests/patients in multi-occupation, while retaining all levels of service regardless of the category of the multi-occupation set, : virtual set, the repertory number is not allocated to a set but rather to a guest. Using the secret code, the guest/patient can use a multi-occupation or badge set and retain all the service levels regardless of the category of the multi-occupation set.
Guest
Number Of Set Users (Hotel/Hospital version)

Item reserved for expert users. This item is used, in the case of a room with several occupants (multi-occupation), to define the maximum number of available places (from 0 to 20).
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Call by name and mini mail (Reflexes set only)

This item is used to validate the Call by name and Mini-messaging facilities on this set, if the set is equipped with an internal (IAK) or external (EAK) alphabetical keyboard.
Multiline station
This non-modifiable item indicates whether the set is multiline managed or not (see chapter Parameter management - Part 2 Programmable keys).
Multi-Line Properties Automatic Incoming Seizure

When this parameter is validated, the first line ringing is seized on off-hook; otherwise, line seize is carried out by pressing the key for which the icon is flashing.
Automatic Outgoing Seizure

When this parameter is validated, the first free line is seized on off-hook; otherwise, line seize is carried out by pressing the key corresponding to the line required.
Selective Filtering
Selective filtering only applies if the set is multiline and has been declared executive set. When this item is validated, only the main line will be filtered; the secondary lines are not filtered; otherwise, all the lines will be filtered.
Overflow on no reply
When this parameter is validated, the calls are forwarded to the associate repertory number after a time-out on no answer by the free set. This parameter is only operational if the Overflow on busy parameter has not been validated.
Overflow on busy
When this parameter is validated, the calls are forwarded immediately to the associate repertory number on set busy.
Take supervision off-hook
When this parameter is validated, supervisor set off-hook is used to pick-up the call to the supervised set.
S0 Facility
The items is only proposed if the set has been declared as S0 equipment (see Set Type item).
User By Default
When this item is validated, the identifier of this set declared default user will be used for all equipment connected on this bus that has not completed its identifier. The other equipment connected on this bus can use the identifier of this station to establish o/g communications. If this item is not validated, all the users must necessarily complete their identifier in order to establish o/g communications.
Note: Only one S0 equipment can be validated as default user per installation.
Sub Address Use

When this item is validated, the PBX waits for sub-address numbering after the repertory number of the correspondent.
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Dialled number masked

This item, validated at yes, is used - in line with local legislation - to mask the last digits sent.
Access Code to UUS messages

This parameter authorises the user of the set to protect the access to the User to User Signalling messages by a secret code.
Routing Table
This item is used in the case where the set is in immediate or time delayed routing on off-hook. For this, the item must be parametered with a value from 1 to 255. If the set does not have this facility, this item is completed with 0. The content of the routing numbers can be parametered (see chapter Parameter management - Part 4 Creating a routing table).
Associated Videophone
This item is used to validate operation of a videophone associated with the set.
VIP (Very Important Pers.) (Hotel version)

Validation of this item is used to signal to Room Service and administrative set users, equipped with displays, that they are being called by a VIP user (see Alcatel OmniPCX 4400 - Hotel documentation).
Secretary Directory Number

This item is used to complete the repertory number of the secretary. This number is presented to the attendant.
Calls Priority
This item is used to define an order of priority in the entities according to their origins.
DATA Cx Category Id
Enter a number (0 to 31) corresponding to a compatibility category for connection between Data terminations (terminals and servers).
Message Led (for analog set only)

This item is used to validate the use of the LED on an analog set (administrative, room, booth). When dropping a message in the users mailbox or requesting call-back, this LED flashes.
4040 With Minitel

This item is used to authorise the Minitel function on an Alcatel 4040 set.
Minitel-4040 Connection Cat.

This item is used to define the connection category of the Minitel of the Alcatel 4040 set.
Pub Cat Id Minitel 4040

This item is used to define the public network category of the Minitel of the Alcatel 4040 set.
PCBT Associated
If this item is validated at Yes, the PC connected to the set via the V24 interface uses the telephone functions linked to the PCBT software.
Urgent Call
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Chapter
This item, validated at Yes, allows all I/c calls to be connected automatically to the called party for conversation when this party is already busy with one or more correspondents (7 maximum).
Ext.Alarm Equipment
This item is used to define the type of external alarm (on open or closed loop).
4630 Mail Box 4630 Voice Mail Type

This item is used to define the type of Alcatel 4630 mailbox (answerphone or answerphone recorder).
4630 COS
The following items are used to define the Alcatel 4630 voice messaging system rights.
Network Prefixes authorized This item is used to authorise the dialling of a Network prefix for the mailbox owner in order to drop a message in a voice mailbox declared on another node in the network in the case of a heterogeneous numbering plan.
Access to personal lists This item is used to authorise access to the personal lists. General Lists Authorized This item is used to authorise access to the general lists. Voice Mail Manager This item is used to authorise management of the voice messaging system. Ref.duration of Greeting This item is used to define the length of the announcement messages (Normal or Long).
Conversation authorized This item is used to authorise conversation recording. Category of Greeting This item is used to define the announcement category (personal or standard).
4635 Mail box 4635 Voice Mail Type

This item is used to define the type of Alcatel 4635 mailbox:

Voice mail, Listening only, Listening/answer, ICMB/message rotation, Bulletin box, Announcement box, Network Mail box, Fax sending mailbox,
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Form box, Transcriptor, DTMF form mailbox, Hotel room, Hotel room (dial), Hotel reception, Set mail box, Address by name, Automated attendant, Caller menu only, Menu and caller set, Menu and caller box, Box transfer, Conditional transfer, Info center box, Infotex, General fax message, Vocal message, Answerphone mode, SIP voice mail, Conference box, Monitored mailbox, Return-loop / Test-box,
4635 COS
This item is used to define the category number of the Alcatel 4635 application (1 to 64).
X25 dte
This item, when validated, is used to create, on an S0 set offering X25 operation, a GPAX25 access group whose access point is the set repertory number.
PIN (Personal Ident.No.) PIN No.

This item is used to define the PIN.

PIN With Secret Code

This item, when validated, requires the entry of the secret code after the PIN.
Type of control
This item defines the type of control carried out on the PIN:

Universal access: The user may use his PIN on any set. Restricted to owner set: The user may only use his PIN on his own set.
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By category: The user may use his PIN on any post provided his private calls connection category is compatible with that of the set used. By group: This parameter is used to control by PIN group number (Cf.: PIN group number).
PIN group number

This item defines a number corresponding to a PIN group.
Can Be Called By Name

This item, validated at Yes, is used to enter the name and first name of the user in the repertory facility and in this way to carry out Call by name from any set in the installation.
Phone book Name (Call by name)

This item is used to define the name (12 characters maximum) used in the repertory facility.
Phone book First Name

This item is used to define the first name (8 characters maximum) used in the repertory facility.
Note: If the last two items are not completed, but the Can Be Called By Name item is validated, they automatically assume the repertory name and first name.
Displayed Name
This item is used to define the name displayed (16 characters maximum) on the display sets and attendant terminals.
Note: This item is automatically completed by the users name and first name. If this item is empty, the set number will be displayed in place of the name.
Modem Trunk Group Info Trunk Group Id

This item is used to view the membership of the modem bundle if the equipment is an analog modem.
Trunk Number
This item is used to view the trunk assigned to this equipment in the modem bundle.
Remote UA
This item is used to define whether the set is connected to a remote UA unit.
Count Errors Of Secret Code

This item is used to define the number of secret code entry attempts (1 to 7) granted for the user before blocking the functions covered by the secret code. If the user has reached this number, re initialisation by the installation administrator will be necessary. The default number 0 inhibits this function.
ACD station
Item reserved for expert users. This item is used to declare a user set as a set for use in the context of an ACD application. Namely:
ACD authorised phone set,
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Agent, Supervisor, Ivr.
NS Right (Notification server) (Reflexes set only)

Item reserved for expert users. If validated, this item allows the set to receive alarm calls from the NS application (external on a UNIX station). In this case, the set can no longer access the mini-messaging, multiline and alarm set services.
Teleservice incidents
Item reserved for expert users. This item, validated at Yes, is used to send the incidents generated by this set to a maintenance centre (RMA).
Ghost Z
Item reserved for expert users. If validated, this item is used to define an analog set as a ghost set, having no physical equipment.
Ghost Z Feature
Item reserved for expert users. This item is used to define the function of a ghost set.
VAD use for Ghost Z

CSTA routing
If validated, this item is used to re route the set using a CSTA application.
Cmf 4600 (DTMF frequencies)

When True, this item is used to inform the PBX that the set is an analog set and connected to an Alcatel 4600 shelf.
Voice Guide listening Class

This item, initialised at 7 (playback all voice guides) is used to allocate a playback class (0 to 7) to the user. Depending on the users class, the system will authorise or inhibit the playback of a specific voice guide.
Caller Category
Initialised at 4, this item is only used in Russia and the C.I.S.
VSI Transparency
If validated, this item is used to use the Flashing in transparency for the consultation call with transfer.
Type of Keyboard
This item defines the type of digital keyboard used on UA set, (European, US, ITU (International Telecom Union)). The default value is that defined at system level.
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Count Errors Of Business Code

This item is used to define the number of incorrect business code entry attempts (1 to 7) granted for the user before blocking the functions covered by the secret code. If the user has reached this number, re initialisation by the installation administrator will be necessary. The default number 0 inhibits this function.
Stap
Item reserved for expert users. This item is used, either on off-hook or any other position, to dial as if from the set from a PC or from the NMC application.

Forbidden: no STAP call can be made Off hook: the set must first be off-hooked to allow STAP calls Authorised: STAP calls are authorized in any set position
Tandem
Item reserved for expert users. This function allows two multiline sets (a main set and a secondary set) to have the same call number.
Use Personal Calling Number

If validated, this item is used to enter the following item (Private Calling Number). If not validated, the private caller number used is the one defined at system level.
Note: With this item set to Yes, DDI will no longer have an effect on the set as its number will not comply with the numbering plan of the new node.
Private Calling Number

This item is used to enter the private caller number which will be used as original number.
UA 3G features
The following item is used to adapt UA 3G mode or to keep UA 2G emulation, depending on what the UA 3G set is to be used for (ex: Alcatel 4035).
Emulation
UA 3G is the default value when the set is created. It can be modified to: UA 2G. If the set is being changed, UA 2G is the proposed default value. This can be modified to: UA 3G.
4035 Features
The following item is used to adapt UA 3G protocol or to keep UA 2G emulation, depending on what the Alcatel 4035 set is to be used for.
Navigator
UA 2G emulation is the default value when a set is created or changed. It can be modified to: UA 3G.
PIN group control

This item is used to define the PIN group to which the set belongs:

No group: A PIN call to this set by a user contolled by group is inaccessible. All groups: A PIN call to this set by a user contolled by group is accessible in all cases.
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By group number: (Cf.: User PIN group).
User PIN group

This item is used to define the PIN group number to which the set belongs.
CCA operator
Note: This item only concerns CCD operators (agent/supervisor).
If validated, this item allows the set to be used as an agent/supervisor set in CCA operation (CCD operator on PC).
A4980
Item reserved for expert users. This item is used to declare whether the set is an Alcatel 4980 set (telephone set which can be dialled via a PC) and whether the set is standard, professional, Groupware or Multidevice.
Z IVR
Item reserved for expert users. If validated, this item is used to reserve analog access as Z access connected to an Alcatel 4625 system (interactive voice server: IVR).
NOMADIC
Item reserved for expert users. If the set is declared as an Alcatel 4980, this item, if validated, indicates whether the Alcatel 4980 set is Nomadic type.
Note: Nomadic is a right assigned to a user allowing him to log on in remote mode and to have the same level of functionality as in local mode.
TAPI Premium Server

Item reserved for expert users. This item, set to Yes, indicates a user using TAPI telephony services on a PC installed on a LAN network via Alcatel OmniPCX 4400
4615 Mail Box 4615 Voice Mail Type

This item is used to define the type of Alcatel 4615 mailbox:

Standard: standard mailbox. Guest: messsages in this mailbox cannot be archived, the owner of the mailbox cannot send mail to another users mailbox. Automated Attendant: reserved for creating automated attendants. No Notification, Signalling Only, Mail Box Access.
Notification Type
Conference group
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Chapter
Item reserved for expert users. This item is used for users with the right to set up a directed conference (conference with manual or automatic insertion). This indicates a conference group number containing up to twelve user lists (maximum) that can be automatically called for a conference.
Announcement group
Item reserved for expert users. This item is used for users that have the right to make an announcement. It indicates an announcement group number containing up to twelve lists of users or loudspeakers (maximum) that can be called automatically.
IP Quality of service
Enables quality of service category to be determined (QOS IP category number). Item reserved for expert users. Click on the Create/Set. button to record your creation. Otherwise Close to cancel.
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3
3.1
3.1.1
Modifying a user set

From the main screen, select the set to modify by clicking on the icon of the corresponding set. Click on the Edit button. The parameters described in chapter Parameter management - Part 1 Creating a user set can all be modified, except for the repertory number. During the modification of a user set, it is also possible to create, delete or modify the programmable keys and repertory keys on those sets which have them. In addition, you can configure a set declared as DECT set and create aliases for this user.
3.1.1.1
Programmable keys
Double click on the icon of the required set, then on the icon to access programmable keys configuration. Click on the icon corresponding to the key required and then on the Edit button.
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Chapter
Example:
Note: To parameter certain Functions, you must press the key to display the following screen in order to complete all the associated items (e.g.: Telesurveillance).
Function Programmed
This function is used to enter, in the Content window, a number with 20 characters maximum, assuming values from 0 to 9, *, # and if appropriate A, B, C, D and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window. This number is automatically dialled on pressing the key.
Visiophone
The videophone associated with the set is activated by pressing the key. In the Content window, enter the number used in the videophony system to identify this terminal and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Telesurveillance
This function is used to activate a telesurveillance camera. In the Directory Number window, enter repertory number (8 characters maximum, each character assuming the values from 0 to 9, *, # and if appropriate A, B, C and D), in the Timer Remote Watch
3-2
window, the duration of the observation (from 0 to 999 seconds), in the Ressource Remote Watch window, the number of the camera (from 0 to 9999) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Executive Mail (on secretary multiline set only)

Pressing this key lets the secretary send a message to the executive set display (or, where appropriate, to another executive) that is idle or in ordinary call communication. Enter on an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Forwarding On Ringing
This function is used to forward a ringing set, to another set, by pressing the key. Enter, in the Directory Number window, the repertory number of the destination set (8 characters maximum, each character assuming the values from 0 to 9, *, # and if appropriate A, B, C, D) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Absent Secretary (on secretary multiline set only)

Pressing this key results in removal of the secretary from the secretarial set: filtering is cancelled and the icons associated with the filter keys on the executive sets flash. Enter, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Screening Key (R.IS.O Immediate forwarding according to call origin) (on executive multiline set only)
This function is used to validate call forwarding corresponding to a table to the secretary. Enter, in the Filtering Table No. window, the number (from 1 to 16) of the filter table required (see chapter Parameter management - Part 4 Filter tables ) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Unscreening Key (P.R.I.S.O Immediate seize according to call origin) (on executive multiline set only)
This function is used to validate the arrival of calls corresponding to a table to the executive. Enter, in the Filtering Table No. window, the number (from 1 to 16) of the filter table required (see chapter Parameter management - Part 4 Filter tables ) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Trunk Group Supervision 1 (on multiline set only)

The icon associated with this key is used to view the status of a bundle (free or busy). Enter, in the Trunk Group No. window, the number of the bundle to supervise and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window. Each bundle can be supervised by a maximum of 20 sets.
Trunk Supervision1(on multiline set only)

The icon associated with this key is used to view the status of a trunk (free, busy or on hold). Enter, in the Trunk Number window, the number of the trunk and, in the Ringing Mode window, the supervision mode (without ringing, with short or extended ringing,
1. The maximum number of bundles and trunks that can be supervised is 96.
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Chapter
with or without bip) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window. Each trunk can be supervised by a maximum of 20 sets.
Set Supervision (on multiline set only)

The icon associated with this key is used to view the status of an ordinary or multiline set (free, ringing or busy) and, if appropriate, to pick-up the call by pressing the key. Enter, in the Directory Number window, the repertory number of the set to supervise and, in the Ringing Mode window, the supervision mode (without ringing, with short or extended ringing, with or without bip) and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window. Each set can be supervised by a maximum of 20 sets. The number of sets that can be supervised is 254.
Secretary Call2 (on executive multiline set only)

This key allows the executive to call the secretary directly. Creating this key on a multiline set automatically declares this set as executive set. Enter, in the Directory Number window, the repertory number of the main line or secondary line of the secretary and, for an Alcatel 4040 set only, two labels of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) and 4040-Mnemonic 2 windows.
Executive Call3 (on secretary multiline set only)

This key allows the secretary to call the executive directly. Creating this key on a multiline set automatically declares this set as secretary set. Enter, in the Directory Number window, the repertory number of the main line or secondary line of the executive, in the Second Secretary Dir. No. window, the number of the overflow secretary and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in theMnemonic (Pocket,Mobile,4040) window.
Multi-line
This function is used to allocate a repertory number to a key. The same repertory number can be programmed on several keys, or a single repertory number can be programmed per key. Enter, in the Directory Number window, the repertory number and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Routing Secretary (on secretary multiline set only)

This key is used to declare a set as replacement secretary, which will filter the calls for the executive whose secretary is absent (see Absent Secretary). Enter, in the Directory Number window, the repertory number of an executive set and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
ACD Resources
Pressing this key displays, on the display of a reflex set, the status of the sets in an ACD group (see Alcatel OmniPCX 4400 - ACD documentation). Enter, in the Directory Number window, the repertory number of the ACD group and, for an Alcatel
2. Creating this key automatically creates a Executive call key on the secretary set. 3. Creating this key automatically creates a Secretary call key on the executive set.
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4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
ACD Listening
Pressing this key allows - from an ACD supervisor set - discrete listen-in and the help function. From an ACD agent set, this key is used to request supervisor help (see Alcatel OmniPCX 4400 - ACD documentation). Enter, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
ACD General Forwarding

Pressing this key forwards the calls destined for the team to a repertory number (see Alcatel OmniPCX 4400 - ACD documentation). Enter, in the Directory Number window, the general forwarding repertory number and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Headset
Pressing this key validates the use of a headset on this set. Enter, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Data
Pressing this key is used to call automatically a Data terminal. Enter, in the Directory Number window, the repertory number of the Data terminal (8 characters maximum that can assume values 0 to 9, *, # and if appropriate A, B, C and D).
ISDN Filtering Key (on multiline executive set only)

This function is used to filter to the secretary a specific ISDN number (see Filter Tables). This key can be used as a repertory key. Enter, in the Content window, the ISDN repertory number of the correspondent and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum, in the Mnemonic (Pocket,Mobile,4040) window.
Data supervision key

This function is used to supervise a remote terminal by viewing an icon. Enter, in the Directory Number window, the repertory number of the Data equipment.
Screening Supervision
This function is used by the secretary to supervise and activate the executives filter keys. This function is only possible if the set is multiline and secretary.
Standard function key

The following functions can be programmed for the sets that do not have them as standard:

Enquiry, Broker, Forward, Redial, Mail, Redial Memory, Transfer, ISDN,
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Chapter
Repertory, Booking, Three-Party Conference, Intrude, Busy Camp On, Loudspeaker paging, Call Announcement, Paging request, Project Number, Decimal End to End dialling, DTMF End to End dialling, Malicious Call, Voice Mail Message Deposit, Camp On Control.
Network Executive Call

This function is the same as Executive call and is used in cases where the executive-secretary sets distributed across several nodes in the installation.
Network Secretary Call

This function is the same as Secretary call and is used in cases where the executive-secretary sets distributed across several nodes in the installation.
General Forwarding of Pilot

Item reserved for expert users. Pressing this key forwards calls to this pilot to a repertory number (see Alcatel OmniPCX 4400-CCD documentation). In the Directory Number window, enter the repertory number of the pilot general forwarding and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket,Mobile,4040) window.
Closing PG
Item reserved for expert users. Pressing this key closes a Processing Group (see Alcatel OmniPCX 4400-CCD documentation). In the Directory Number window, enter the repertory number of the PG and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket,Mobile,4040) window.
Attendants Assistant
This function helps attendants in case of overflow. The calls then overflow to the assistant set as the queue thresholds are reached:

a threshold beyond which calls ring on the assistant set, a threshold beyond which calls no longer overflow. In the Ringing Mode window, enter the supervision mode (without ringing, with short or extended ringing, with or without bip), and in the Attendants group window, the attendant group concerned
3-6
by this function and, for an Alcatel 4040 set only, a label of 14 alphanumeric characters maximum in the Mnemonic (Pocket,Mobile,4040) window.
Homeworker Perm. connexion
Locked
If this parameter is validated at Yes, programming this key from the set is not authorised. Click on the Ok button to record the new parameters. Otherwise, click on the Close button to cancel.
3.1.1.2
Repertory keys
Double click on the icon of the required set, then on the icon to access repertory keys configuration. Click on the icon corresponding to the key required, then on the Edit button.
Example:
Call Directory No.

Enter a call number or a prefix number with 20 characters maximum, (values from 0 to 9, *, # and, if appropriate A, B, C and D). This number is automatically dialled when the key is pressed.
Key Name
Enter a label (6 alphanumeric characters) to identify the key. Click on the Ok button to record the new parameters. Otherwise, click on the Close button to cancel.
3.1.1.3
DECT set
Double click on the icon of the required DECT set and then on the icon and then on the Edit button. DECT set configuration. Click on the The following, for example, is displayed: icon to access
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Chapter
Set Type
This item displays the type of set.
Registered
When validated at True, this item lets an attendant manage mobile set registration.
DECT user type

This item is used to select the type of user:
-
Permanent User Internal Visitor External Visitor
: : :
the set user resides on the site, the user is a temporary visitor to whom a mobile set has been lent. the user in a temporary visitor who has his own mobile set.
IPUI N (International Portable User Identify type N)

This item is used to enter the international number of the set. This number must be entered for all permanent and internal visitor sets. For external visitor sets, this number is allocated when the visitor arrives on the site.
IPUI 0
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This item is operational if the Shell item is validated. It cannot be managed by the administrator. It is completed by the owner from the mobile set.
Expiry: day, month, year

These items are used to define the usage expiry period for a mobile set.
Overfl.if paging failure

When validated at True, this item allows overflow to a repertory number (defined in the next item) if the paging operation fails. If this item is not validated, an external call will be forwarded to the attendant. An internal call will not be successful.
Paging overflow Dir.No.

This item is used to enter the overflow repertory number in the event of paging failure.
Network Mobility Right

This item is used to validate the use of the mobile set on the different nodes in the installation.
Shell
This item is used to define the set as a virtual set so that users visiting the site and belonging to other nodes may be declared.
Type
This item is used to define the type of GAP terminal from the folllowing list:

unknown, 4074 GAP + UA (European keyboard), 4074 GAP + UA (ITU keyboard), SOHO pocket, SOHO comfort, SOHO CTM, ALTISET Pocket.
Gap display used

If validated, this item inhibits GAP set display.
Gap with display

This item cannot be managed. Its value is sent by the GAP mobile set on registration.
Radio link hold

This function is used by UA 3G + TSC DECT sets (see chapter Parameter management Part 1 Creating a user set ). It is used to choose the type of radio link between the base and the set:

normal: the radio link is maintained between the set and the TSC for 10 seconds after on hook. fct of traffic by base: additional delay is offered to the set in addition to the 10 seconds normally alloted until the overflow threshold of the radio base is reached. This threshold is defined at system level.
Security level
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Chapter
Item reserved for expert users. Three levels of security are offered to maintain DECT calls. From lowest to highest, these three levels of security are:

Identity: this mode is based on checking the IPUI-N number. Authentication: Identity mode poperties are included in this mode and, in addition, the mobile and the system each calculate a code according to a predefined algorithm. Encryption: Authentication mode properties are included in this mode and, in addition, an encryption procedure is initiated when calls are set up.
3.1.1.4
Subscribers alias
-
Creation
Double click on the icon of the set required and then on the icon to access user alias creation. This function is used to create several additional names for a user set. Click on the Create button. The following screen is displayed:
Alias No.
This item is used to define a user alias number (1 to 15).
Directory name4
This is the name of the user and has a maximum of 20 characters.
4. Entering the repertory name and first name is used to fill in the equivalent Call by name fields automatically. These fields have 12 characters only for the name and 8 characters only for the first name.
3-10

This is the first name of the user and can contain up to 20 characters maximum. The repertory name and first name are displayed on digital set displays and attendant terminals. These parameters are used for the Call by name facility (see Alcatel OmniPCX 4400 Telephone facilities documentation ).

This item, validated at Yes, is used to enter the name and first name of the user in the repertory facility and in this way to carry out Call by name from any set in the installation.
Phone book Name and First Name (Call by name)

These items are used to define the name (12 characters maximum) and first name (8 characters maximum) which appear in the repertory facility.
Note: If these items are not completed, but the Can be called by name item is validated, they automatically assume the repertory name and first name.
Click on the Create/Set button to validate creation.
Modification
Select the alias to modify and then click on the Edit button. The parameters detailed in 3.1.1.4 : Subscribers alias can all be modified except for the Alias No. item. Click on the Ok button to validate the modifications.
Copying
Select the alias to copy and then click on the Duplicate button. A window, identical to the creation window, is opened. Just complete the Alias No. item and then click on the Create/Set button.
Deletion
Select the alias to delete and then click on the Delete button. Confirm the deletion of the alias by pressing the Yes button.
3.1.1.5
Dynamic state of the user

This functionality is used to dynamically manage the state of the user set. Double click on the icon of the desired set, then on management of the set states. Click on the icon, then on Edit button. icon to access the
The following, for example, is displayed:
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Chapter
Note: The content of each of the facilities defined hereafter is described in more detail in the Alcatel OmniPCX 4400 - Telephone facilities documentation.
Forward
This item is used to validate the call forwarding type for this set from the following list:

Immediate forward, Immediate forward on busy, Forward on no reply, Forward on busy and no reply, No forward.
Forward Directory Number

This item is used to define the number of the called party set of the call forwarding, if this is validated on the set.
Secondary Line Forward

This item is used to validate the call forwarding type of the secondary line (multiline set) from the following list:
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Immediate forward, Immediate forward on busy, Forward on no reply, Forward on busy and no reply, No forward.
Secondary Line Number Forward

This item is used to define the number of the called party set of the secondary line call forwarding, if this is validated on the set.
Do Not Disturb
If validated at True, this item is used to prohibit any incoming call on the set, other than one from the operator.
PadLock
If validated at True, this item is used to temporarily prohibit the possibility of setting up a communication on the public network from this set.
Busy Camp On
If validated at True, this item is used to signal the call to an internal user already in conversation and waiting for the reply without hanging up.
Overflow on associate
If validated at True, this item is used to make all the calls to associated set take an altenative routing, in case of no reply.
Overfl.busy to assoc.set
If validated at True, this item is used to make all the calls to the associated set take an alternative routing, in case of busy.
Associated Set No.

This item is used to enter the repertory number of the associated set.
Reset Charge pulse Counter

If validated at True, this item is used to the reset of the user charge pulse counter.
Conforme Identity
If validated at True, this item authorises camp on this busy set.
User Type
This item displays the type of set declared from the following list:

Administrative, Room, Client, Booth.
Room Suite Type
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Chapter
If the type of set is declared as Room or Client, this item indicates whether the set is in a suite or not, and, if it is, whether the set is in a main room or a slave (secondary) room.
User Hotel State

This item indicates:

Check-in or Check-out Free or Busy
if the type of set is declared as Client,
if the type of set is declared as Room.
3.1.1.6
Associated sets
This functionality is used to manage directory numbers of sets associated with the user set. Click twice on the icon of the required set, then on the management. Click on the icon, then on the Edit button. The following, for example, is displayed: icon to access their
By clicking on the button at the side of each of the items displayed, directory numbers may be added or deleted as associated stations. These items are as follows:
-
Multi-line,
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Set Supervision, Executive Call, Secretary Call, Supervisor Station.
3.1.1.7
TSC-IP User
Click twice on the icon of the required set, then on the to access TSC-IP user configuration (IP-Phone). Click on the icon, then on the Edit button This displays:
Set Type
This item displays set type.
Voice Coding Algorithm

Item reserved for expert users. This item enables the type of compression used by the set to be selected:

Default : the value configured in system parameters for IP-Phones is used, With Compression : the value configured in global installation system parameters is used, Without Compression : no compression, coding algorithm G711 is used.
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Chapter
Terminal Ethernet Address

Item reserved for expert users. This item is automatically completed when the IP-Phone is initialized. Suppressing the address results in the set being re-initialized.
IP Address
This item cannot be managed. The IP addresss is completed when the set is initialized.
IP Domain Number
This item cannot be managed. This is completed after the set has been initialized.
Use of volume in system

Item reserved for expert users. This item, set to No, enables a local volume to be configured for the set. If set to Yes, the volume configured in sytem parameters is used (reserved to expert users).
Local volume (dB)

Item reserved for expert users. If the previous item is set to No, this item allows a local volume to be specified for the set.
3.1.2
Duplicating a user set

This function is used for systematic entry of set parameters from a set already created. Select the set to duplicate and click on the Duplicate button.
3.1.3
Deleting a user set

Select the set to delete, by clicking on the corresponding icon, for example. Delete the selected set by clicking on the Delete button. The following confirmation message is displayed:
Click on the Yes button to confirm.
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Note: Deleting a user set is impossible in the following cases:
set belonging to an ACD group, supervisor set of a set belonging to an ACD group, set supervised by an attendant, general ringing or night call forwarding set, room set and the room is occupied, set with an associated data terminal, set with voice messages.
Only the deletion of a set having voice messages is possible for the Forced deletion function which is activated by clicking on the Action button.
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Chapter
4
4.1
Abbreviated numbers
Abbreviated numbers are employed by users to reach external correspondents. In practice, users dial a simplified number on their set and the PBX automatically dials the corresponding external number (see Alcatel OmniPCX 4400 - Telephone facilities documentation). A table of 15,000 abbreviated numbers maximum can be created (0 to 14,999). These numbers are declared in different sections (0 to 399), used to define user access to abbreviated numbering from their operating category (management carried out by the installation technician). For each abbreviated number, up to 15 different aliases can be created. These aliases are the additional names used in the Call by name facility. A section can only contain the abbreviated numbers whose indexes are successive (e.g.: 101 to 150).
0 . . . 100 101 . . . . . . . . . . . . 150 . . . 14999
Abbreviated numbers section
A distinction must be made between the direct abbreviated numbers and the abbreviated numbers by section.
Direct abbreviated numbers

The user activates transmission of the number by dialling a prefix. All the direct abbreviated numbers are stored in the same single section, which is global as regards the network whose content is automatically distributed to all the nodes in this network. This section cannot overlap on the other abbreviated numbers by section sections.
Example: section of the first index 100 and of length 300
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Chapter
Index 0
. . . Index 100 Direct abbreviated numbers Index 399 Index 400 . . . . Index 14999 Free space for abbreviated numbering by section
Abbreviated numbers by section

As a complement to the direct abbreviated numbering used by the entire network, abbreviated numbering by section is used to manage:

abbreviated numbers specific to the nodes, abbreviated numbers specific to the entities, across the network.
To send an abbreviated number, the user dials a prefix corresponding to the section followed by the order number in this section. The abbreviated numbers are contained in one or more sections, numbered from 0 to 399. If necessary, these sections can overlap and even be superposed.
Example: 200 abbreviated numbers are distributed in 3 sections with 1 section having 95 numbers, 1 section 10 numbers and 1 section 105 numbers.
4-2
Index in the table
Order numbers by section
0 Section 1 (95 abbreviated numbers)
94 95
94 0 . . . 9 10 Section 2 (105 abbreviated numbers) 0 Section 3 (10 abbreviated numbers) 9
104 105
199
104
On initialisation, the sections are empty. For each section created, a seize prefix (8 digits maximum) must be allocated.
Example: Prefix for section 1 = 11 Prefix for section 2 = 12 Prefix for section 3 = 13 The user with access to section 1 dials 1150 to reach the abbreviated number with index 50. The user with access to section 2 dials 12104 to reach the abbreviated number with index 199. The user with access to section 3 dials 139 to reach the abbreviated number with index 104.
If an ISDN access is planned in the installation, as well as the AUTOMATIC ATTENDANT option, all the abbreviated numbers by section offer correspondent identification on ISDN i/c, the i/c ISDN numbers being translated into a repertory names. A user called by a correspondent whose number is declared in abbreviated numbering will see the repertory name of this correspondent on the display of the set.
4.1.1
Creating a direct abbreviated number

To create a direct abbreviated number, you must first declare the section reserved for these numbers. For this, double click on the icon, followed by the icon. Click on the instance 1 and on the Edit button.
4-3
Chapter
Example:
Index of 1st abbrev.number

This index is that of the first number of the section of direct abbreviated numbers. Enter a value between 0 and 14,999, depending on the configuration of the installation, corresponding to an index in the table.
Number of abbreviated numbers

Enter a value (from 1 to 15,000 depending on the installation configuration) corresponding to the number of abbreviated numbers that the range is to contain. Click on the icon, followed by the Create button. The following screen is displayed:
4-4
Direct Abbr.No Prefix

Complete the prefix (8 characters maximum, 0 to 9, A to D and *). This prefix is automatically inserted in the translator prefixes table. Users dial this prefix to send the corresponding call number.
Call Number
Supply both the o/g bundle seize prefix and the number to be sent on this bundle. The digits of the number stored, including the seize prefix (20 maximum) must be declared one after the other. They must not be separated by spaces, dashes or other signs to indicate, for example, any intermediary tones.
Example: Seize prefix for o/g bundle: 0. The external number is: 01 55 66 70 00. Enter the stored number as follows: 00155667000.
A stored number can contain up to 20 digits maximum. The end of keyboard equivalent can be entered by the sign * at the end of the number stored if this number is less than the format declared.
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Chapter
Directory name1
The repertory name can have a maximum of 20 alphanumeric characters.

The repertory first name can have a maximum of 20 alphanumeric characters. The repertory names and first names are displayed on reflex and digital sets equipped with displays, as well as on the attendant terminals.
Barring
If this parameter is validated, the content of the abbreviated number is subject to barring control according to the public network access category allocated to the caller.
Overfl.Dir.Abbrev.No Pref.
This information is supplied to validate the overflow when the o/g bundle is fully busy. Its content is equal to the prefix of a direct abbreviated number.
Auto.Attendant Calling Right

Complete this item with a number (0 to 31) corresponding to a category number defining the operating rights granted to the caller (priority, overflow possibility, access to voice mail, etc.) and entered by the installation technician. The value taken by default is equal to 0. This category, taken into account in the Automatic attendant facility, is used if the caller can be recognised by his ISDN identifier (the caller number must be contained in the abbreviated number).
Call Type
This item is used to define the type of call from the following:

Normal, VIP, Internal, IP, ISVPN.
This function is used on attendant terminals and sets to distinguish the ISDN i/c calls according to their importance.
Timed Forward.Dir.Abbrev.No.
Complete this item with the full abbreviated number prefix. If the initial open abbreviated number is not completed by the user before a time-out, the PBX automatically sends the call number corresponding to this overflow direct abbreviated number.
Example:
Prefix 3500 corresponds to number 0015566. Time delayed overflow number: 3501 Prefix 3501 corresponds to the external number 00155667000 (attendant).
The user dials prefix 3500. The PBX generates the number 0015566.
4-6
If the user does not complete the number, after a time-out the PBX automatically dials the number of the prefix 3501, namely: 00155667000.
Range Number
This item is used to define a virtual section number (0 to 31) to allow barring of this number according to the sections authorised for users in their telephone facility categories.

This item, validated at Yes, is used to enter the name and first name of the abbreviated number in the repertory facility and in this way to carry out Call by name from any set in the installation.

Displayed Name
This item is used to define the name displayed (16 characters maximum) on the set and attendant terminal display.
Note: This item is automatically completed by the repertory name and first name. If this item is empty, the call number will be displayed in place of the name.
External DISA Dir. No.

This item is used to complete the repertory of a user in the installation. This number is used so that the system automatically carries out substitution on the user set. This mechanism is initiated when the external correspondent (via the DISA facility) is recognised by his NDS: the caller is then substituted on the allocated set in the installation.
IP Address
IP address for correspondents (H323 subscribers, etc.) of IP phones. IPv4 on 4 bytes and IPv6 on 16 bytes.
4.1.2 4.1.2.1
Direct abbreviated number alias Creation

Double click on an abbreviated number already created (see 4.1.1 : Creating a direct abbreviated number ) . Click on the icon and then on the Create button. The following screen is displayed:
4-7
Chapter
Alias No.
This item is used to define a direct abbreviated number alias number (1 to 15).
Directory name2
This repertory name has a maximum of 20 characters.

The repertory name has a maximum of 20 characters. The repertory name and first name are displayed on digital set and attendant terminal display. These parameters are used for the Call by name facility (see Alcatel OmniPCX 4400 Telephone facilities documentation).

If validated at Yes, this item is used to enter the name and first name of the abbreviated number in the repertory facility and in this way to carry out Call by name from any set in the installation.

This items are used to define the name (12 characters maximum) and first name (8 characters maximum) which appear in the repertory facility.
2. Entering the repertory name is used to fill in the equivalent Call by name field automatically. This field has only 12 characters. 3. Entering the repertory name is used to fill in the equivalent Call by name field automatically. This field has only 8 characters.
4-8
Note: If these items are not completed, but the Can be called by name item is validated, they automatically assume the direct abbreviated number repertory name and first name.
4.1.2.2
Modification
Select the alias to modify and then click on the Edit button. The parameters detailed in chapter Parameter management - Part 2 Subscribers alias can all be modified except for the Alias No. item. Click on the Ok button to validate the modifications.
4.1.2.3
Copying
4.1.2.4
Deletion
Select the alias to delete and then click on the Delete button. Confirm the deletion of the alias by pressing the Yes button.
4.1.3
Creating an abbreviated number per section

An abbreviated number per section must be declared at the level of a section that must be configured beforehand. For this, double click on the icon, then on the Click on the number of the section (0 to 399) and then on the Edit button. icon.
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Chapter
Example:
Index of 1st abbrev.number

This index is that of the first number of the section. Enter a value between 0 and 14,999, depending on the configuration of the installation, corresponding to an index in the table.
Number of abbreviated numbers

Enter a value (from 1 to 15,000, depending on the configuration of the installation) corresponding to the number of abbreviated numbers that the section must contain.
Number Of Digits
This item can be modified according to the number of abbreviated numbers declared in the section (value from 1 to 5). This defines the number of digits to be dialled by the user after dialling the section prefix.
Example: Length of the section 10 (0 to 9): 1 digit Length of the section 100 (0 to 99): 2 digits Length of the section 1000 (0 to 999): 3 digits Length of the section 10000 (1000 to 9999): 4 digits Length of the section > 10000 (10000 to 14999): 5 digits
Use in network
This item is used to define whether the abbreviated numbers section is localised (definition at node level) or generalised for the network. Click on the Ok button to store the new parameters. Select the section in which the number is to be created. For this, double click on the section icon and then on the Create button. number. Click on the
4-10
The following screen is displayed :
Abbreviated No.
This is the order number of the abbreviated number in the section. Enter a value between 0 and 14,999. This number will be dialled by the user following the section prefix (see 4.1 : Abbreviated numbers ) .
Call Number
This is the number of the external correspondent. This number contains 20 digits maximum, including the line seize prefix (see 4.1.1 : Creating a direct abbreviated number ) .
Directory name1
The repertory name can have a maximum of 20 alphanumeric characters.

The first name can have a maximum of 20 alphanumeric characters.
Barring
If this parameter is validated at True, the contents of the abbreviated number is subject to barring control according to the public network access category allocated to the caller.
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Chapter
Overflow Range No.

This information is supplied to validate the overflow when the o/g bundle is fully busy. Its content is equal to the number of the section (0 to 399) in which the abbreviated number used for overflow is located. Value -1 means that there is no overflow number.
Overflow Abbrev.No.
This parameter is used if Overflow Range No. is completed. Enter the order number of the overflow abbreviated number (0 to 14,999) in the section in question. This number is sent if the o/g bundle is congested.
Auto.Attendant Calling Right

Complete this item with a number (0 to 31) corresponding to a category number defining the operating rights granted to the caller (priority, overflow possibility, access to voice mail, etc.) and entered by the installation technician. The value taken by default is equal to 0. This category, taken into account in the Automatic attendant facility, is used if the caller can be recognised by his ISDN identifier (the caller number must be contained in the abbreviated number).
Call Type
This item is used to define the type of call from the following:

Normal, VIP, Internal, ISVPN (Integrated Services Virtual Private Network).
This function is used on attendant terminals and sets to distinguish the ISDN i/c calls according to their importance.
Timed Overflow Range No.

Enter the number of the range (0 to 399) containing the time delayed overflow abbreviated number. Value -1 means that there is no time delayed overflow.
Timed overfl.Abbr.No.
This parameter is used if Timed Overflow Range No. is completed. Enter the order number of the time overflow abbreviated number (0 to 14,999) in the section in question (see example 4.1.1 : Creating a direct abbreviated number ) . The overflow abbreviated number corresponds to another call number sent automatically by the PBX if the user does not complete the initial open abbreviated number.

Phone book Name and First Name (call by name)

4-12
Displayed Name
This item is used to define the name displayed (16 characters maximum) on the display sets and attendant terminals.
Note: This item is automatically completed by the repertory name and first name. If this item is empty, the call number will be displayed in place of the name.
External DISA Dir.No.

This item is used to complete the repertory of a user in the installation. This number is used so that the system automatically carries out substitution on the user set. This mechanism is initiated when the external correspondent (via the DISA facility) is recognised by his NDS: the caller is then substituted on the allocated set in the installation.
4.1.4 4.1.4.1
Abbreviated number by section alias Creation

Double click on an abbreviated number already created (see 4.1.3 : Creating an abbreviated number per section). Click on the The following screen is displayed: icon and then on the Create button.
Alias No.
This item is used to define a direct abbreviated number alias number (1 to 15).
4-13
Chapter
Directory name1
The repertory name has a maximum of 20 characters.

The repertory name has a maximum of 20 characters. The repertory name and first name are displayed on digital set displays and attendant terminals. These parameters are used for the Call by name facility (see Alcatel OmniPCX 4400 Telephone facilities documentation).

Phone book Name and First Name (call by name)

4.1.4.2
Modification
Select the alias to modify and then click on the Edit button. The parameters detailed in chapter Parameter management - Part 2 Subscribers alias can all be modified except for the Alias No. item. Click on the Ok button to validate the modifications.
4.1.4.3
Copying
4.1.4.4
Deletion
Select the alias to delete and then click on the Delete button. Confirm the deletion of the alias by pressing the Oui button.
4.1.5
Filtering a caller number

Click twice on the abbreviated number already created (see 4.1.3 : Creating an abbreviated number per section). Click on the icon, then on the Create button. The following is displayed:
4-14
This feature is used to direct a calling party user to a directory number in accordance with the number requested. It is mainly used in the Teleservice. Principle: If the number requested is filtered and associated with a filtering index (by the system management), the call may arrive at a directory number (routing), provided that the number of the calling party user can be identified by an abbreviated number by section. If this is the case, the call is directed to a directory number entered in the item Routing number.
Filtering index
This item characterises the number called.
Routing Number
This item is used to enter the directory number to which the call is directed, taking into account the calling party number (indicated by the abbreviated number) and the number called (indicated by the filtering index). If the item is empty, the call is directed to an overflow directory number managed at system level.
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Chapter
4-16
Chapter
5
5.1
-
Specific telephone facilities

This menu is used to parameter the following telephone services: cost centre, project numbers, filter table, routing table. icon.
From the main menu, double click on the
5.1.1
Cost centre
This menu is used to modify the names of the cost centres (4 characters maximum). Double click on the required. Click on the Edit button.
Example:
icon, then on the icon corresponding to the cost centre
Enter the name of the cost centre (from C0 to C1999 during installation initialisation), then click on the Ok button.
5.1.2
Project charging code

This menu is used to create, modify or delete a project charging code. Project communications are used to establish an external communication and charge it, at charging level, to a project charging code.
5-1
Chapter
The project charging code, dialled by the caller user to validate the communication as such, must be part of the list containing the list of project charging codes, in order for the user to be prompted to continue dialling. Click on the icon.
5.1.2.1
Creating a project charging code

Click on the Create button. The following screen is displayed to allow the entry of the project number parameters:
Enter the project order number (from 1 to 255) in the Id Number item and the project charging code (12 digits maximum) in the Project account code item, then click on the Create/Set button.
5.1.2.2
Modifying a project charging code

Select the project order number to modify, then click on the Edit button. Enter the new project charging code (12 digits maximum), then click on the Ok button.
5.1.2.3
Deleting a project charging code

Select the project order number (from 1 to 255) and/or the project charging code (12 digits maximum), then click on the Delete button. The confirmation message is displayed:
5-2
Click on the Oui button to confirm.
5.1.3
Filter tables
This menu is used to modify the content of the 16 filter tables for the multiline sets declared as executive. Filtering allows executives either to receive only calls destined for them according to the call origin (P.R.I.S.O: Immediate seize according to origin), or to forward calls destined for them according to the call origin (R.I.S.O: Immediate forwarding according to origin). In both cases, the calls not reaching the executive are directed to the secretary, if present. Double click on the click on the Edit button.
Example:
icon. Select the number of the filter table to modify, then
Table Id
This is the number of the table in question (there are 16 tables maximun). The Previous and Next keys are used to change tables.
Filtering key Type
5-3
Chapter
If filtering elements exist for this table, they are shown in the Filtering key Type field. Pressing the
Example:
button is used to list the various filtering elements.
Filter Type
Each filter table can contain up to 15 elements from the following list:

All Directory Numbers

The filtering acts on all the repertory numbers internal to the installation.
All Trunk Groups

The filtering acts on all the external numbers.
One Directory No.

The filtering acts on one repertory number internal to the installation. Enter this number in the Content window.
One Trunk Group

The filtering acts on the external numbers arriving on a specific bundle number. Enter this number in the Content window.
One Abbreviated No.

The filtering acts on a specific abbreviated number corresponding to an external ISDN number 5.1 : Specific telephone facilities (see chapter Parameter management - Part 3 Abbreviated numbers ). Enter this abbreviated number in the Content window.
One Attendant No.

The filtering acts on one attendant repertory number in the installation. Enter this number in the Content window.
T2 Key
5-4
One key on a multiline set can be programmed as dedicated T2 key. Enter the position of the key on the set in the Content window. When the name and, if appropriate, the content of a type of filtering is displayed, the latter can be added to or deleted from the filter table selected previously.
Repertory
Filtering acts on a number contained in a repetory key. Enter the number of the key concerned.
5.1.4
Routing tables
This menu is used to create, modify or delete the numbers to be dialled automatically on set off-hook in immediate or time delayed routing. Click on the icon.
5.1.4.1
Creating a routing table

Click on the Create button. The following screen is displayed to allow entry of the routing table parameters:
Enter the routing table number (from 1 to 255) and the call number (up to 20 digits, each digit assuming the value from 0 to 9, *, # and if appropriate A, B, C and D), then click on the Create/Set button. This call number can be:
-
an internal set number, a set group number, an attendant call number, a facility prefix, an abbreviated number seize prefix followed by an abbreviated number, a bundle direct seize prefix followed by an external number, a direct abbreviated number prefix.
5-5
Chapter
5.1.4.2
Modifying a routing table

Select the number of the routing table (from 1 to 255), then click on the Edit button. Modify the call number, then click on the Ok button.
5.1.4.3
Deleting a routing table

Select the number of the routing table to delete (from 1 to 255), then click on the Delete button. The confirmation message is displayed:
5.2
Hunting group
A hunting group is used to group several sets under the same repertory number and select one set to answer a call reaching the hunting group. A set can belong to a call pick-up group (see chapter Parameter management - Part 1 Creating a user set)and to a hunting group simultaneously. This menu is used to create, modify or delete one or more hunting groups. From the main menu, double click on the icon, then click on the icon.
5.2.1
Creating a hunting group

Click on the Create button. The following screen is displayed:
5-6
Directory Number
This is the repertory number of the hunting group. This number can contain up to 8 digits, each digit assuming the value 0 to 9, *, # and if appropriate A, B, C and D.
Directory Name
This name (16 characters alphanumeric maximum) is used to identify the hunting group during allocation of a set from the configuration of a user set menu (see chapter Parameter management - Part 1 Creating a user set ).
Identifier of Domain1
This item is used to define the domain to which the hunting group belongs. Domains can only be used from NMC management systems.
Type of Hunting Group1

This item is used to define the type of hunting group:
Local hunting group (all sets in the hunting group are on the same node),
1. As of version 3.
5-7
Chapter
Network hunting group (all the sets in the hunting group are shared between different nodes), RSVP hunting group (these are accesses to RSVP voice mail).
Subnetwork Reference1
If the item Hunting group type is entered in Network hunting group, this item displays the number of the sub-network concerned which is the reference.
Node Reference1
As with the item above (Hunting group type=Network hunting group), this item displays the number of the node concerned which is the reference.
Search Type
By default, this item is completed with Cyclical. The type of hunting can be modified to any of the following:

cyclical: hunt for the first free set takes places from the last set called. sequential: hunting is always from the set declared as head of group. parallel: simultaneous call to alll the group sets (non multiline sets).
Group Busy With One Call

If the Search Type item is set to Parallel, this item, validated at Yes, is used to consider the parallel group busy when one of its sets is busy.
Release After Timer

When a set in the hunting group becomes free, it can only be rung again after a timer parametered by the installer. Click on this item to validate this facility.
Overflow Directory Number

The overflow repertory number must be entered to validate the overflow. An error message is displayed if the overflow repertory number does not correspond to an installation number (local multiline set or not, other hunting group) or an attendant call number.
Authorized Camp on Calls %

This is a ratio defined by:
Number of waiting calls % waiting calls authorised = Number of sets present in the hunting group
Camp-on wait on a busy hunting group is authorised as long as the number of waiting calls does not exceed the parametered value. Enter a number between 0 and 1000.
Example: For 100% wait, there will be as many waiting calls as there are sets present in the hunting group.
Connection Category Id
Define the connection categories (from 0 to 31) to allocate to the sets when they are active in the hunting group.
5-8
The sets belonging to a hunting group may not have the same rights in this hunting group as when they are outside the hunting group.
Public Network Category

Each category (0 to 31) of public network access provides the authorisations or barrings for i/e and o/g. The public network access category of the hunting group is independent of the category of the sets in this hunting group. These sets assume their own category on leaving the group.
Withdrawal Authorized
When True, this item allows the last set present in the hunting group to validate its own withdrawal provided its operating category allows this, even if the hunting group has no overflow repertory number. A call to a hunting group in which all the sets have withdrawn will be switched to the overflow repertory number if it exists or will not be routed (BT). Particularities
Allocation and capacity

Only the sets in service can be allocated to a hunting group. A set can only be allocated to a single hunting group. Each set in a hunting group can be called by its own specific repertory number.
Note: The main repertory number of a multiline set can belong to a hunting group (no restriction on the number of lines).
Row of the sets in the group

Each set in a group has a row position within the group. This row is used for the type of hunting managed and is allocated in line with the chronological order in which the set was allocated to the group. If a set is de-allocated, the program automatically modifies the rows of the remaining sets, while maintaining their initial order.
Dir.No Allocated to the group

This item indicates the repertory numbers (40 maximum) allocated to the group. To act on the content, click on the button. The following screen displays:
5-9
Chapter
To add a repertory number, click on the Add button and then enter the repertory number, in the Dir. No Allocated to the group item. To delete a repertory number, select it in the window, then click on the Add button. Click on the Add button to validate the modification.
Entity Number
Complete this item with a number from 1 to 255. This number corresponds to the number of the entity to which this group belongs.
Prioritar Group
This item is not used.
CSTA routing
If validated, this item is used to re route the group using a CSTA application.
Voice Mail Voice Mail Number

Not used.

Voice Mail Password

Not used.
Language Voice Mail

Not used.
Pickup Private Call1

If validated at True, this item authorises pick up of personal calls of hunting group set users, if there are no calls to the group.
External Pickup Call1

If validated at True, this item authorises pick up of calls to this group by a user not belonging to this group.
Using Set Category1
5-10
If validated at True, this item authorises use of the set network access category instead of that of the hunting group, if a user belonging to the group seizes the public network directly or receives an incoming call via the public network.
5.2.2
Modifying a hunting group

Select the hunting group repertory number, then click on the Edit button. The parameters described in 5.2.1 : Creating a hunting group can all be modified, except for the Directory Number item. Click on the Ok button to validate the modification.
5.2.3
Duplicating a hunting group

This function is used for systematic entry of the hunting group parameters from a group that has already been created. Select the hunting group to duplicate and then click on the Duplicate button.
5.2.4
Deleting a hunting group

Select the number of the hunting group to delete, then click on the Delette button. The confirmation message is displayed:
5-11
Chapter
5-12
Chapter
6
6.1
Change-over times
This menu is used to define, for each day of the week, the times for entity status change-over. These status change-overs are used to inhibit or authorise access to certain numbers (international, long distance, etc.) according to time periods and in line with the public network access categories of the set. They are also used to define the routing for i/c communications according to the status of the installation. Double click on the icon.
Double click on an entity number other than 0. Double click on the communications. Double click on the icon to parameter the routing for i/c icon to parameter the o/g communications.
Click on the day to modify, then on the Edit button.
6-1
Chapter
Example:
For each day, 4 change-overs are planned. For each one, complete the following items:
-
Hour
Defines the hour for entity status change-over.
Minute
Defines the minute for entity status change-over.
Status
Defines the status of the entity. These states, can be as follows:

Night, Day, Mode 1 (forwarding 1), Mode 2 (forwarding 2), Attendant Group (entity forwarding is the same as attendant group forwarding).
The forwarding numbers (night, day, mode 1 and mode 2) are defined on installation by the technician.
6-2
Click on the Edit button to validate the modifications.
6.2
Alarm sets
This menu is used to allocate the alarms function to one or more sets in the installation (16 maximum). Double click on the icon, then on the icon.
Click on the icon corresponding to the alarm set required and then click on the Edit button.
Example:
Alarm Set Dir.No.

Complete this item with the repertory number of an installation set intended to receive alarms. Click on the Ok button to record your modification. When an alarm is transmitted, the set is rung and an incident is stored in the system. This incident is output on the system console or on the PC in VT100 emulation mode. Several alarms can be allocated to the same set. The ringing time is defined by the technician on installation.
6.3
Numbering plan output

This menu is used to display or printout all or part of the numbering plan of the entity. In order to be output, a number must be created and correspond to:
-
a call number for a set, hunting group, attendants, one specific attendant, a direct abbreviated number, a facility prefix, a message indication prefix, a business or project DOD prefix, an abbreviated dialling section prefix, a suffix.
6-3
Chapter
The numbers are output in increasing order (0 to 9, *, #, A, B, C and D) and according to the number of digits (from 1 to 8 digits). From the main menu, double click on the icon. icon and then on the
Click on the number to output, then click on the Edit button.

Example:
6.4
Repertory
This menu is used to fill in the installation repertory. From the Main menu, click on icon. the
6.4.1
Creating an item
Click on the Create button. The following screen is displayed:
6-4
Directory Number Directory Number

This window is used to enter the item repertory number (user, abbreviated number, etc.). This entry is mandatory and the number must be part of the installation numbering plan. This number can have up to 8 digits, each digit assuming the value from 0 to 9, *, # and if appropriate A, B, C and D.
Alias No.
This item is used to define the alias number (0 to 15).
Directory name and First Name1

The repertory name and first name can contain 20 alphanumeric characters maximum. These parameters are displayed on the digital and reflex sets equipped with displays, as well as on the attendant terminals.
Note: These parameters are used for the Call by name facility (see Alcatel OmniPCX 4400 - Telephone facilities documentation).
6-5
Chapter
Phone Book Type

This item is used to define the type of repertory number from the following list:

Users, Data, Abbreviated number, Remote Network User, Phone Book Serv. No.

This item, validated at Yes, is used to enter the name and first name of the item in the repertory facility and in this way to carry out Call by name from any set in the installation.

Note: If these items are not completed, but the Can be called by name item is validated, they automatically assume the repertory name and first name (see page 2-9).
Node Number
This item is used to complete the number of the node to which the item belongs.
Network Number
This item is used to enter the number of the network to which the node declared in the previous item belongs. After completing the parameters, click on the Ok key.
6.4.2
Modifying an item
Select the item to modify, then click on the Edit button. The parameters described in 6.4.1 : Creating an item can be modified.
6.4.3
Deleting an item
Select the item to delete, then click on the Delete button. The confirmation message is displayed. Click on the Yes button to confirm.
6-6

Customer Management Via 4730-08

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Alcatel OmniPCX 4400 customer management via 4730 User manual

Alcatel OmniPCX 4400 customer management via 4730 User manual

customer management via 4730

Starting the Configuration application

Chapter 2 Parameter management

Creating a user set . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 2. 1

Chapter 3 Parameter management

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

customer management via 4730

Chapter 4 Parameter management

Chapter 5 Parameter management

Specific telephone facilities

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

customer management via 4730

Chapter 6 Parameter management

Alarm sets . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. Numbering plan output Repertory

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

customer management via 4730

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Starting the Configuration application

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

The following window is displayed:

Double click on the

icon to run the application for parameter management.

The following window, for example, is displayed:

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Creating a user set

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Directory First Name1

Analog 4620 (VPS) 4302/4304 4321 4003 4011 4012 4023

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

2. As from release 3.2

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

4037 (4035 & TSC IP)2 GAP +3 MULTIMEDIA PC23

3. As from release 4.1

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Add On Module 1, 2 and 3 (for Reflexes set only)

External Alphanumeric Keyboard (for Reflexes set only)

Internal Alphanum. Keyboard (for Reflexes set only)

V24 Extension (for Reflexes set only)4

S0 Extension (for Reflexes set only)4

Mac/PC (for Reflexes set only)4

Z Adaptor (for Reflexes set only)4

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Note: The secret code can be managed from the set.

Associated Set No.

by default, if the forwarding destination set for:

Cost Center Name

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Public Network Category

External Forwarding Category

Hunting Group Dir No.

ACD Group Directory No.

Pick up Group Name

Reserved Time Slot

Voice Mail Dir.No.

3BA19856ABNA - Ed. 08 - March 2001 - customer management via 4730

Voice Mail Type

Voice Mail access without Code

Paging Trunk Group