DEBORAH HEVESY SUNDIN 1971 East Beltline Avenue NE, Suite 106-102, Grand Rapids, MI 49525 dh1161954@westpost.

net (616) 447-2540 or (925) 408-8131 ADMINISTRATIVE MANAGEMENT Project Direction Client Relations Operations Manager

Highly efficient, results-driven Administrative Management Professional consiste ntly producing administrative solutions that contribute to revenue growth, impro ved efficiencies, and increased service levels. Advanced leadership skills with success in managing groups to achieve goals, and coordinating with senior manage ment to bridge the gap between operational objectives and administrative capabil ities. Demonstrated ability to continually improve processes, analyze complex is sues, and develop solutions for efficiency-conscious environments. Multidimensio nal thinker and planner, skilled in the design and execution of successful admin istrative processes, programs, and solutions. PROFESSIONAL EXPERIENCE ARBOR BUILDING GROUP Lafayette, CA Senior Project Coordinator, 2007-2009 Provided administrative and organizational support to construction project perso nnel, including Field Superintendents, Project Managers and Company Principals. Duties involved contract administration, preparation and maintenance of projec t logs, including submittal, RFI and Change Order logs. Assisted in the design a spect of assigned project(s) with the goal of ensuring that budget, schedule, qu ality, and customer satisfaction were achieved. * Oversaw development through closeout phase of $27.4 million multifamily, 99 un it, Design Build MEP condominium project in South San Francisco; documenting con struction progress, monitoring inspection of completed units, and coordinating d elivery and installation of final unit completion materials. * Supervised closeout procedures of 4,000 SF Tenant Improvement (Sales Center) p roject located in San Francisco; coordinated administrative and transaction proc esses for the design and ordering of finish products. * Simultaneously coordinated administrative set-up and process organization of $25.2 million multifamily, 99 unit, senior living project in Monterey; a $55.6 m illion multifamily, 135 unit, podium condominium project in West Hollywood; and a $30 million multifamily, 37 unit, podium condominium project in San Diego. * Created an updated company policies and procedures manual by reevaluating cur rent job descriptions and role expectations, and making skill level corrections; by examining existing administrative and field processes, and adjusting flow an d relativity to improve efficiency and overall organization. INDIAN WELLS COUNTRY CLUB Indian Wells, CA Human Resources Director, 2006-2007 Oversaw all aspects of human resources functions, with responsibility for recomm ending, planning, developing, and administering human resources programs, servic es, and activities in accordance with corporate goals. Implemented and monitored recruitment / selection processes, pr e-employment screening procedures, and employee evaluation guidelines. Managed benefit and compensation administration while coordinating with department manag ers, supervisors and employees regarding benefit enrollment. Provided comprehens ive administrative support to senior corporate management, to include creating r eports, gathering support information, and corresponding with regional managers regarding financial and operational data. * Ensured accurate implementation of company policies and procedures by creating monthly departmental objectives and team-building training symposiums. * Achieved track record of excellent customer service and employee retention, by developing weekly survey/comment card feedback and incentive projects. * Expanded role of administrative staff to improve customer service and balance department workload by implementing cross-training and job-sharing programs.

CELLGATE, INC. Sunnyvale, CA Firm Administrator, 1998-2000 Directed and coordinated all administrative facets of bio-tech / pharmaceutical start-up company, including accounting, purchasing, general office, and human re sources functions. Supervised accurate implementation of company policy and offi ce procedures, while spearheading development and implementation of new employee programs. Planned and administered recruitment and selection process, in additi on to setting-up and managing compensation management and employee benefits prog rams. Researched and delivered purchase recommendations for capital expenditure and co nsumable goods purchases. Prepared reports, correspondence, and media presentat ions for Board of Directors. * Generated additional funds for payroll increases through provision of cost-eff ective capital expenditure recommendations. * Played key role in positioning company for corporate buy-out by managing budge t control and margin review from start-up to profitable status within two years. INTER-CONTINENTAL MICROWAVE Santa Clara, CA Exec/Operations Manager, 1989-1996 Managed daily operations of high-tech manufacturing company. Implemented company policies and office procedures, formulated and managed in-house training and em ployee development programs, and set-up and administered compensation management and employee benefits programs. Mentored employees regarding workplace relation ship and performance issues, while playing active role in training, evaluation, promotion, and personal growth initiatives. Oversaw employee assistance program planning for physical and mental health support. Prepared and compiled reports, correspondence and presentations, in addition to making travel arrangements for training seminars, trade shows, and promotional sales conferences. Researched, w rote, and organized company policy and procedure manuals. * Organized migration and set-up of company from a 9,000 to a 25,000 sq. ft. bui lding, the result of a 49% increase in production and a 20% increase in number of employees. * Improved company benefits and compensation levels in relation to improved sale s and production. * Created improved training, and cross-training program for manufacturing depart ment, and a specialized development incentive program for engineering department . Additional experience as Volunteer/Caregiver for Homehealth Services, Palm Deser t, CA (20002006), Counselor Intern for Community Health Awareness Council, Mount ain View, CA (1996 1998), and as Administrative Manager for Gibson-Speno Propert ies, San Jose, CA (1986-1989) EDUCATION M.A. in Counseling Psychology, SANTA CLARA UNIVERSITY, Santa Clara, CA B.A. in Geography/Urban Planning, UNIVERSITY OF MISSOURI, Kansas City, MO First Lieutenant, U.S. ARMY, Signal Corps, US and Western European Commands Management Training/Leadership Skills Development, AEA Management Course