CHIEF OPERATIONS OFFICER Success in managing change and turning around businesses PROFILE An experienced and seasoned, results-producing

performer with comprehensive mana gement, production, and project implementation experience. Project and Operatio ns Professional with a record of consistent success in driving the planning and execution of mission-critical projects. A key player in the integration of blen ded organizations, as well as the formulation and accomplishment of business str ategies. Able to remain calm and work well in high-pressure situations, possessing a genu ine respect for personnel at all levels; interpersonal skills mesh very well wit h achieving maximum productivity from every job. Constantly seeking new challen ges and process improvements. A professionally driven individual with a strong work ethic and the desire to exceed expectations in all aspects of professional endeavor. * An exceptional multi-tasker, adept at quickly and successfully responding to e ver changing environments and situations. Consistently achieves goals, meets cr itical project deadlines, and delivers results. Thrives on deadlines, able to p rioritize, applies philosophy that saying no is not an option. * A builder of high-performance production teams and a natural achiever, team le ader, and mentor who excels in environments requiring high-level strategy, big-p icture thinking, and hands-on tactical execution. Superior problem solving, cus tomer service, and communication skills.

CORE COMPETENCIES Project Development Project Planning Project Management Budget Development Bu ght Performance Optimization Process Improvement Change Management Risk Manag Communication Team Leadership Team Development Strategic Planning Client Col ient Relationship Management PROFESSIONAL EXPERIENCE Brennan Edwards Associates/Sterling Edwards Realty San Francisco, C A 2009 Present Business Advisory Consultant Created two new companies to wholesale residential properties using a short sale purchasing technique. Issued business plan and long-term strategy detailing com panys value proposition, investment model, marketing, financial plans, budgets, sys tems implementation, and future services development. Web presence optimized and expanded from several hundred to millions of connections and visitors. * Anticipated changes in environmental factors for the enterprise, implemented a new strategy to counteract the economic downturn resulting in the sales pipelin e exceeding $6,000,000 in less than 12 months. * Designed the business model and related processes, set-up virtual services, an d centralized operations. AC Lordi Consulting San Francisco, C A 2007 2010 Business Development Manager, Financial Consulting Major Accounts Cultivated business relationships with Regional and National C-Level Executives which resulted in new clients. Exceeded business development targets by expandi

ng contracts in the GAAP, SEC, and FP&A practice areas, managed top-tier project Teams, and developed custom solutions for technology risk management, tax, acco unting, and financial analysis projects. * Top West Coast Producer, with revenues approaching $2,000,000 each year. Kaiser Permanente Oakland, CA 2004 2007 Practice Specialist, California Cost Recoveries 2006 Senior Project Manager, NCAL GA Division 2004 Requested by the Controller for the Northern California Region to investigate co st recovery processes, identify additional savings opportunities, and propose pr ocess improvement solutions. Resulted in incorporation of a new process, which t ransitioned the end-process to the functional environment within the Controllers Gr oup. * Implemented solution in all California regions for better benefits and control . Resulted in annual recovery revenues averaging $8,000,000 with a Net Recovery Contribution of $1,000,000 per FTE. Bank of the Orient San Fran cisco, CA 1999 2004 Assistant Vice President, Special Projects 2000 Consultant Business Accounting 1999 Eighteen months after joining the bank, presented a comprehensive strategic plan to state and federal regulators. Using a new set of reporting tools, establish ed best practices , ascertained and analyzed loan pricing and performance risk. Additi onally enabled bank to make capital investment decisions and efficiently budget nine branches in record time. * Managed the full life cycle of various tools and processes for product analysi s and Board reporting. Facilitated and led the development of a fully integrated , and comprehensive Strategic Plan. Hospitality Industry Financial and Operations Consultancy 1988 1999 Business Advisory Consultant CA Statewide

EDUCATION San Francisco State University Allan Hancock and Ohlone College