QUALIFICATIONS PROFILE Remarkably astute, competent, and top-producing senior executive, with comprehen sive and extensive years

of successful career in operations management, sales, m arketing, and business development and administration. Exemplify expertise in mu lti-product line sales and competency in utilizing effective consultative sales methods and techniques. Possess stellar qualifications in acquiring new accounts , building territories, and growing sales among existing accounts. Offer in-dept h knowledge in implementing organizational changes to improve efficiency, produc tivity, and business processes that would contribute in the successful attainmen t of long-term sales growth and profitability goals. Demonstrate strong analytic al thinking, problem solving, and verbal communication skills, paired with great interpersonal and rapport-building abilities. Display proficiency in Microsoft Office Suite (Word, Outlook, Excel, Outlook, PowerPoint) as well as QuickBooks. Earned comprehensive leadership experience depicting adeptness in supervising d iverse teams of professionals toward success. Obtained respect as a proactive leader with a reputation for delivering remarka ble outcomes upon accomplishing work requirements with high level of accountabil ity. Excel at driving results and organizational improvement by presenting complex m ethods in identifying and maximizing opportunities while addressing the needs of clients and other management professionals using innovative and cost-effective solutions. AREAS OF EXPERTISE Strategic Business Planning and Operations Continuous Process and Productivity I mprovement Outstanding Customer Service and Relations Persuasion, Negotiation, and Closing Account Management and Development Discrepancy Analysis and Identification Sales Action Plan and Forecasting Leadership, Training, and Staff Development Marketing Strategies and Promotions Risk Management and Budget Implementation PROFESSIONAL EXPERIENCE GOUDA INC. * NEW YORK, NY VICE PRESIDENT OF SALES / SPECIAL SALES CONSULTANT 2010 * Performed diverse tasks, such as handling all sales calls, creating new produc t line, and providing effectual training and supervision to sales teams. KEY ACCOMPLISHMENTS: Demonstrated exceptional performance in directing the identification and develo pment of new sales channels for Gouda, a product designer and manufacturer. Played an integral role in increasing organizational revenue by recommending in novative product offerings, pricing, and establishment of business development m ethods. Spearheaded the expansion of the private label business into corporate branding product lines. Developed and implemented new strategies in obtaining access to Big Box compani es, Target, and CVS. SHAW CREATIONS, INC. * SOMERSET, NJ VICE PRESIDENT OF SALES, RETAIL, AND WHOLESALE 2003a"2009 * Coordinated strategic execution in managing more than 700 accounts in the Unit

ed States, Canada, and South America. * Directed a team of 25 independent sales representatives through effective supe rvision and motivation. * Strictly oversaw inventory and warehouse functions, along with the distributio n of shipments. * Sustained constant communication with the Promotions and Marketing departments , resulting in a balanced workload and positive relationship. * Obtained new orders and captured new clients by marketing products at various trade shows across United States. * Demonstrated proficiency in handling all local and international hotel account s. * Proactively supervised overall operations of the New York Showroom. * Spearheaded the development of a strong sales force of 20 independent represen tatives. * Rendered active involvement in approximately six trade shows annually. KEY ACCOMPLISHMENTS: Significantly contributed in generating $1.4M in sales volume of the Promotiona l Department within a year. Expertly administered key accounts, representing elite retailers with more than $100K in sales, such as Nordstrom, JC Penny, Kmart, Burlington, Wal-Mart, Toys aRa Us, and Boscovas. Generated orders for all major stores and created market with promotional and r etail orders that led to attainment of distinction as top sales producer for thr ee consecutive years. OSI COLLECTIONS SERVICES, INC. * EDISON, NJ COLLECTOR 2002a"2003 * Identified, analyzed, and resolved liability obligations for Charity Care appl icants and indigent clients, resulting in total customer satisfaction, increased referrals, and repeat business. * Took charge in administering the collection and developing payment plans for o utstanding debts in medical bills. * Arranged and organized meetings with indigent care clients to process payment from state programs. KEY ACCOMPLISHMENTS: Constantly earned recognition as the top collector by demonstrating keen expert ise in negotiating and generating settlements for delinquent or deficient busine ss accounts. Rendered efficient service in handling 80a"120 phone calls daily, which resulte d in maximized number of settlement appointment schedules. AMERICAN GENERAL FINANCIAL GROUP * NEPTUNE, NJ CLIENT SERVICE MANAGER 2000a"2002 * Displayed unsurpassed leadership and guidance in supervising the Client Servic e Department consisting of more than 30 representatives. * Strictly managed and monitored departmental budget while complying with compan yas standard operating procedures. * Initiated the preparation and submission of daily and monthly departmental pro ductivity reports. * Established and cultivated quality relationship with new and pre-existing clie nts by responding to their needs and concerns regarding short- and long-term dis ability, dental, life, and medical insurance. * Diligently conducted job performance evaluation of employees on a quarterly ba sis. * Actively participated in all company-sponsored training that enhanced knowledg e in customer service. KEY ACCOMPLISHMENTS:

Impressively surpassed departmental goals and objectives by significantly impro ving the departmentas production. Meticulously led the implementation of an integrated workflow and quality revie w system in tracking customer service inquiries and transactions, which resulted in a balanced workload across the department. EARLIER CAREER MIDDLESEX COUNTY SPECIAL POLICE ACADEMY * EDISON, NJ SPECIAL POLICE OFFICER, Part-time 1997a"2002 GARDEN STATE HOSPITALIZATION PLAN * WOODBRIDGE, NJ GROUP MANAGER OF BILLING AND ACCOUNTS RECEIVABLES 1982a"2000 MIDDLESEX COUNTY POLICE ACADEMY * EDISON, NJ OFFICER, SERGEANT, Volunteer and Paid Positions 1985a"1997 CREDENTIALS RELEVANT COURSES IN ACCOUNTING a- Middlesex County College, Edison, NJ Leading with Confidence AWD and EnCorr Checkpoint Training-Certificate of Achievement aHelp Others Adapt to Changea aMagica Certification, American General Financial Group Development Dimensions International aMagica Coaching Program, Communico Ltd.-Certificate of Achievement aMagica Customer Relations Service Training Program AWARD Public Service Award for 15 Years of Service State of New Jersey, Department of Public Safety, Division of State Police, Midd lesex County Auxiliary Police Academy, Woodbridge Police Department ACTIVITIES Basketball Coach, Metuchen YMCA Youth Activities All-Star Traveling Team Coach, Woodbridge Little League