MICHAEL A. TAYLOR 3791 Freemont Drive Ellenwood, Georgia 30294 011-93793383024 mt122ef8a@westpost.

net SENIOR LEVEL: HUMAN RESOURCE MANAGER Organizational Development / Training ~ Government Operations ~ Staffing & Recru iting Strategic Human Resource Professional backed by a proven track record and 10+ ye ars of expertise managing a variety of HR, operations, and employee relations activities for Department of Defense, corporate, and private sector. Specialized skills in creation and implementation of HR departments and programs, driving policies and procedures to ensure organizational success. Visible achievements include develo ping high caliber, peak performing HR organizations that support business strategy, productivity and pro fitability. Strong EEO background. Proven ability to work with Senior Management teams to integrate HR policies and procedures. Holds active Secret Security Clearance. Available for positions requiring reloca tion. Key skills include: Presentations / Public Speaking Performance Improvement Employee Relations Recruiting Budgets Policy Development / Implementation Leadership Training HR Information Systems Conflict Resolution Process Improvement Team Development Reorganizations Postal Operations Management Global Operations Long Range Business Planning Negotiations EEO Compliance Multi-Site Management Change Management Analytical Problem Solving PROFESSIONAL EXPERIENCE WORLD WIDE LANGUAGE RESOURCE, INC - Bagram, Afghanistan * 2010-Present Language services company specializing in defense and government contracts, as w ell as academia and private industry. Deputy Site Manager / Trainer - Afghanistan Quality Control / Quality Assurance Lead Oversee Training Coordination for all US Government Postal Contractors, as part of the $112M Afghanistan Military Postal Contract. Collaborate with site managers to implement Training P rograms for 10 locations. Complete evaluations and recommendations throughout the entire theater of operat

ion for Postal Operations. Lead the Certification Training Program, ensuring all associates are properly tr ained. Generate, track, and analyze daily statistics reports regarding mail volumes and issues for senior le adership to military offices in the US. Key Accomplishments: *Consistently met or exceeded all goals and metrics. *Identified and resolved training issues. *Implemented process improvements in order to streamline operations. US HQ ARMED FORCES COMMAND - Ft. McPherson, Georgia * 2008-2010 Human Resource Specialist, GS-12, Civil Service Provided oversight as Subject Matter Expert, HR Military Trainer for Program Ass essments, HR System and Postal Training to individuals in brigade, battalion, and mission support elemen ts including FORSCOM G-1/AG Mission areas. Identified and implemented training programs, ensuring adequate a ssessments. Researched, organized, and analyzed processes and data in order to identify gaps for systemi c assessments. Conducted onsite visits to FORSCOM external elements. Utilized legacy HR systems such as CIN TRIX, PERNET, EDAS, COPS, Datastore, eMilpo, DTAS, and TOPMIS II. Key Accomplishments: *Designed and developed corrective action for multiple training programs, ensuri ng high quality processes. *Maintained continued surveillance over DoD, US Army, TRADOC, and other Major Co mmand publications. *Collaborated with external assessment organizations. *Created concise and robust Assessments Reports and Findings. *Ensured selected areas received the highest level of Postal Operations training in order to complete mission critical objectives. US ARMY - Various Locations * 1998-2008 Senior Human Resource Supervisor, Ft. Knox, Georgia (2007-2008) Served as command's Enlisted Personnel Actions Manager. Coordinated junior and s enior enlisted promotions including preparation of the major regional command's memorandum of agreement an d vacancy submissions. Performed individual packet reviews, promotions, and transfer order issuance. As sisted Team Chief with separations, re-assignments, re-classifications, proficiency pay, and awards. Se rved as the agency's Equal Opportunity Advisor. Key Accomplishments: *Planned, organized, and executed a sexual assault response program for a newly formed command. *Selected to serve as Equal Opportunity Advisor for a command of 3000+ soldiers. Human Resource / Postal Supervisor, Jackson, Mississippi (2003-2007) Provided oversight as Senior Postal Operations Non Commissioned Officer (NCO) fo r 2000+ military personnel. Led a staff of 4 soldiers including training, career guidance, and performance c

ounseling. Tracked the processing of NCO evaluations for the major command. Deployed twice to Kuwait in support of Operation Iraqi Freedom, led senior level postal operations. Directed mail movement and coordina ted postal support for unified commands. Served as Postal Finance Officer, oversaw a budget of $1.3M. Led day t o day operations for 29 separate APOs including mail processing to 270,000+ Army and Joint Services Orga nizations. Key Accomplishments: *Recognized for outstanding performance by receiving the first successful inspec tion in 2.5 years. *Processed on average more than $1M in postal assets for multiple locations. *Trained 60+ soldiers, contractors, and civilians on all aspects of Postal Opera tions, Finance and Supply Management in theater. *Ensured all policies, procedures, directives, and inspections were completed an d recorded. Army Recruiter, Boston, Massachusetts (2000-2003) Served as Station Commander and part of a 6 person recruiting team. Facilitated professional presentations at job fairs, school assemblies, and community events. Maintained recruiting contac t lists, conducted interviews, and presented opportunities and benefits for possible candidates. Key Accomplishments: *Recognized by battalion leadership as a Top Quality Performer for 2nd Quarter 2 003. *Awarded the highly prized, Recruiter Ring for superior performance. Additional excellent experience as ADMINISTRATIVE SUPERVISOR, US ARMY (1998-2000 ). EDUCATION / TRAINING Continuing Education - CAPELLA UNIVERISTY PROFESSIONAL TRAINING: Human Resource Supervisor, Performance Improvement, Perso nnel Management, Personnel Evaluation, Conflict Resolution, Equal Opportunity Advisor , Plans and Policies, Team Building, Administrative Management, Research/Analytical Skills, Leadership Development Equal Opportunity, Postal Operations/Postal Supervisor, Instructor Trainer/Small Group/Facilitator Battle Staff Operations, Financial Management TECHNICAL SKILLS MS Word, Excel, PowerPoint, Internet Explorer, FireFox, Outlook, Access HR Software: COPS, Tactical Personnel System, Deployed Theater Accountability So ftware, Topmis, E-Milpo, EDAS, FMS WEB, Defense Travel System, Internet Marketing MS Office SharePoint Portal Server 2007 Holds Active Secret Security Clearance