Frank C.

Wretzel 8807 Madeleine Drive Baldwinsville, NY 13027 (315) 635 8530 Cell: (315) 720 2486 email: fw1282a4a@westpost.net SUMMARY Proven team leader, executive management, business consultant, CEO and builder w ho welcomes responsibility and accountability. A catalyst to organize, define, lead and achieve professional and organizational objectives. Interacts well wit h all levels of management, personnel, customers and supply chain. Effectively assimilates technical data and information to analyze situations and implements viable solutions and alternatives. Maintains a "will not fail" philosophy. A g oal-driven leadership style that balances strategic vision with proven operating experience. Proven expertise in strategic planning, operation and inventory ma nagement, and process analysis to produce quantifiable advances in productivity and efficiency to achieve internal and external customer satisfaction. PROFESSIONAL EXPERIENCE Pharmacy Manager: CCRX, Utica, NY 2007 - Present Responsible for the operations, profit/loss, growth and customer satisfaction of the Utica facility which fills prescriptions for long-term skilled nursing and adult residential facilities. Oversees all scheduling of personnel; monitors pa yroll, accounts receivable and billing. Coordinates quality assurance and resol ves issues to ensure satisfactory resolution. Moved organization from -11% EBITA to 6% EBITA Reduced delivery costs by 60% Increased productivity by 50% as workflow was streamlined Reduced payroll expenses by 15% to meet corporate objectives Supervising Pharmacist: Rite Aid Pharmacy, Massena, NY; Rochester, NY; Wolcott, NY 1997 - 2007 Performed pharmacist duties and responsibilities in store. Trained new pharmaci sts and technicians in rollouts of new programs and procedures in Upstate New Yo rk area stores. Developed inventory control systems, payroll analysis, hiring gu idelines and loss control to meet company guidelines. Increased prescription business by developing customer relationships and satisf action o Massena store: increased prescriptions from zero to 1200/week in 14 months o pened new store. Facility was at break-even in 8 months. o Rochester store: increased prescriptions from 700/week to 1300/week in 12 mon ths o Wolcott store: increased prescriptions by 20% per year for 3 years with propo rtional increases in profitabilty Staff Pharmacist: Fays Drugs, Massena NY 1995 1997 Performed routine pharmacy duties and responsibilities Consultant: Sales Growth Professionals, Coral Springs Florida 1991 - 1995 Provided computer solutions, technical consulting and support services to corpor ate and private accounts. Technical concentrations included: communications, acc ounting and customer contact management. Duties involved fieldwork with clients customers and custom programming tasks. Served various industries: including me dical professionals, waste management, to Credit Consolidation Company, auto dea lerships and real estate development firms. Vice President: International Management Resources, Fort Lauderdale, Florida 1988 - 1991 Organized management profiles, financial planning and projections, patient needs

, requirements and formulary development. marketing strategies and restructuring for new and existing companies servicing the medical industry. Developed marke ting strategies, contractual arrangements with hospitals, second referrals, clin ics and Pharmacies. Worked with clients to increase profitability from 15 to 38 % Owner, Sportware Manufacturing, Inc., Miami Florida 1974 - 1988 As a start-up manufacturer of tee shirts, athletic uniforms and customer made pr omotional items company, grew business to $8,000,000 annual revenue by focusing on excellent customer service and on-time delivery of product at valued prices. Expanded by prospecting and obtaining new customers. Grew business from a garag e start-up to 12000 sq feet facility with 110 employees. Supervising Pharmacist: Luckys Pharmacy, Pompano Beach, New York 1972 - 197 4 Performed pharmacist duties and responsibilities. Established purchasing system s, inventory control, personnel training programs, cost control, inventory and p urchasing systems. Guided pharmacys growth from inception to over 700 prescriptions daily. EDUCATION OTHER INFORMATION Brooklyn College of Pharmacy, Brooklyn, NY (LIU) Additional language spoken: Spanish BS Degree in Pharmacy, Graduated in top 10% of class Memberships in the follo wing Professional Organizations: Seminars: Management Training, Time Management, APHA, PSSNY, AADE. ADA Computer Orientation and Programming, Sales Training and Management PPDC Graduate - Diabetic Educator