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MARILYN BEVINS 98-801H Iho Place, Aiea, HI 96701, 808-484-9198, email: mb13016ec@westpost.

net OBJECTIVE To find a position to utilize my skills with product knowledge, customer service , and employee training in a business, retail, academic or hospitality setting. Ability to evaluate, take action, make decisions based on customer needs. ABILITY SUMMARY Goal oriented, able to assess level of product needed, order and sell it. Exper ience in academic, retail management, hospitality industry and retail purchasing . Used teaching skills to train employees or educate customers. Excellent memo ry for detail. Work well with customers as their needs come first. WORK EXPERIENCE Textbook Coordinator, CHAMINADE UNIVERSITY, Honolulu, HI 1991 - 2011 Coordinated entire textbook ordering process for Day Undergraduate, Evening Unde rgraduate and Masters Programs. Received orders from faculty, evaluated stock, created open-to-buy and purchase orders. Verified receipt of texts, updated pri ces, processed invoices for payment. Determined stock excess, shipped returns t o vendors. Verified receipt of credit memos. Provided historical data and edit ion changes to faculty. Generated book lists, shelf tags and data for website ordering process. Created text calendar of events and communicated with store m anager. Conducted end of term book buyback for main campus and military sites. Operated MBS Textbook management systems, TA Online and GM Online. Maintained database to interface with Perpetual Inventory for POS system and registers. Took quarterly cost inventories. Provided service to all academic departments a nd special requests from students. Asst. Store Manager, CHAMINADE UNIVERSITY , Honolulu, HI 1987 - 1990 Responsible for daily operations, customer service, cash audits and reports. Op erated U S Post Office Contract Station. Maintained stock levels for clothing, s chool/office supplies and logo items. Delivered textbooks to military bases. As sisted in graduation order process and class ring sales. Conducted quarterly co st inventories. Store Manager, THE LIGHT BULB SOURCE, Honolulu, HI 1986 - 1987 Managed operational procedures for wholesale/retail store. Ordered stock, fille d/shipped orders, completed cost/retail inventory. Wrote procedures for regist er and shipping functions. Sales Manager, LIBERTY HOUSE, Honolulu, HI 1986 Developed, trained employees to attain sales goals in Book, Stationery, Fabric a nd Notions departments. Directed merchandise presentation on floor. Prepared f or seasonal sales events. Acted as liaison to buyers regarding sales trends. C reated staff schedules and performed employee evaluations. Tour Sales Agent, PAT KELLEY TOURS, Honolulu, HI 1983 - 1986 Planned tours for FIT clients. Prepared itineraries for local/neighbor island tours. Matched client requests with suitable vendor offerings. Participated i n trips to enhance product knowledge. Commission only income. Gift Shop Manager, AMERICANA CONGRESS HOTEL, Chicago, IL 1982 -1983 Operated Tobacco and Gift Shops in corporate head quarters hotel. Ordered, rec eived, displayed merchandise. Restructured basic sundry lines. Taught staff to assume ordering process. Trained clerical to complete reports from other prope rties. Processed invoices, requested checks for vendor payment. Prepared sched ules, payroll and insurance claim documents to Personnel Department. Gift Shop Manager, THE HAMILTON, Itasca, IL 1981 -1982 Prepared Tobacco and Gift shops for grand opening of new Stouffer hotel. Mercha ndised exclusive gift lines, apparel, jewelry, books, and logo items. Attended Chicago gift shows and Merchandise Mart trips. Assisted National Director of G

ift Shops with purchases, staff training, customer service, monthly cost/retail inventories. Planned in-house Christmas promotion resulting in high volume sale s. Presented fashion show at staff meeting. Divisional Merchandise Manager, LANE BRYANT, Chicago, IL 1973 -1980 Merchandised Intimate Apparel Department in Midwest region of 26 stores. Distri buted new stock, balanced stocks to budget, planned advertising, analyzed stock content, reordered merchandise, discussed sales trends with New York buyers, is sued markdowns, checked branch store displays, trained staff in fitting techniq ues. Set up new department for 13 new store openings. Attended buying meeting s in New York twice a year. Consolidated seasonal stock for semi-annual warehou se sales. EDUCATION INTERESTS Elementary Education, St. Xavier College, Chicago, IL Vocal training, choral singing, , theater, opera, travel

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