MICHELE R. WHEELER 13619 Mukilteo Spwy. #D5-432 Lynnwood WA 98087 , (206) 459-7961 , mw132759a@w estpost.

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ADMINISTRATIVE SPECIALIST & EXECUTIVE ASSISTANT Administrative Support: Organization & Prioritization, Communications (Oral, Wri tten, Listening,), Word Processing/Typing 60 WPM, 10 Key, Logistics & Scheduling , Training, AR/AP, Problem & Conflict Analysis, Resolution, & Management, Custom er Service and Sales, Vendor Relationships, Bulk Mailings, Production support an d management, Working knowledge of technology, pharmaceutical, architecture and construction industries. Software Skills: Microsoft Windows, Word, Excel, Access, PowerPoint, Outlook, Vi sio, FrontPage, WordPerfect, AutoCAD, Adobe Acrobat, Peachtree, Quickbooks, Page Maker and Photoshop Accomplishments: * Secretary for VP and Director level executives: duties included meeting transc ription, meeting/event planning and facilitation, travel and budget planning, ty ping general office correspondence including letters, memos, and e-mails and all other office administration and organization. * Created presentation level graphs and charts in Excel from raw laboratory data indicating trend patterns and progress of large numbers of patients to compare efficacy of various treatment types. * Developed data entry, instant reporting, and user-friendly forms to expedite a ccurate database processes in Access eliminating high error rate. * Reception and customer service using up to 50 line phone systems in high volum e call situations, voicemail, message taking, and scheduling. * Created sales analyses, production scheduling, forecasting and rebate generat ion in MS Excel and Access. * Data entry, including order entry, accounts payables, accounts receivables, pa yroll on custom software, Peachtree, QuickBooks, Access and Excel. * Organized, set up and worked the booth areas at trade shows and exhibitions * Controlled inventory and shipping, working with retail, wholesale and distribu tor markets. * Created product literature and catalogs for use by sales department * Transcribed technical and engineering notes from audio and written notes, incl uding formatting, editing and proofing. * Medical Records filing and auditing, employee records filing and auditing, com puterized filing maintenance, able to deal with sensitive and secure information discreetly and according to law and company policy. Have been and can be secur ity cleared for sensitive job situations. EXPERIENCE RANDSTAD Seattle, WA. 2005 to 2008 Data Entry Specialist/Administrative Assist ant (Temporary) (letter of recommendation available upon request) PACE STAFFING Bellevue, WA. 1994 to 2005 Executive Assistant, Administrative& Customer Service (Temporary) STONEHOUSE MINIATURES, Portland, OR 1999 to Present (Seasonal) Art Director, Marketing, Production director GEOHEX, Portland, OR 2000 to 2002 (Seasonal) Production Caster & Mold Maker EDUCATION & TRAINING Bachelor of Arts, Environmental Design and Planning, University of Washington Various computer and customer service training courses, including "Hostile Custo mer Service Skills", Microsoft Office training including Word, Excel, Access, Ou tlook & PowerPoint

On the job training, Billing and basic accounting, Database management, Producti on design, metal, resin & polyurethane foam casting and molding, Sculpting, Mode l making