Melanie Sullivan Cell: 907-310-4838 Email: ms139ab94@westpost.net Work: 907-264-7685 Fax: 907-777-2408 Email2: msullivan@att.

com Objective To work for a company in need of a dynamic, driven sales professional who will directly contribute to the success and growth of company and who is pro ficient in new sales growth, strong relationship building abilities, fostering a nd servicing existing customers, customer needs analysis, and product education. I am looking to work for an industry leader that sets the bar in business and c ommunity involvement. Experience account manager 2, Business integrated solutions-SBAC AT&T; Anchorage, Ak 2009-present Responsibilities: Cold calling, prospecting, scheduling appointments and develop ing relationships at customer locations. Conducting customer meetings using prin ciples of Science of Consultative Selling. (SOCS). Preparing and presenting prof essional corporate business proposals and executive presentations also using SOC S methodology. Continuously self educating to increase knowledge of wireline and mobility solutions within the AT&T product set. Proactively seeking opportuniti es to sell complex data solutions to existing customers and new prospects, that could include satellite solutions in remote Alaska. Other duties include: servin g as a liaison to the local business community by representing AT&T with local b usiness associations, attending trade shows, and resolving customer billing and/ or service issues promptly and professionally. Took over under served account module in 2009 and re-established relationships w ith clients. Cleaned up billing and service errors of previous 3 years resulting in increased customer loyalty, extended contracts, and new services sold. 2009 Quota Attainment was 106.97% 2010 Quota Attainment was 114.38% Key training courses: "Science of Consultative Selling", "Mobility Certification Training", "Synaptic Hosting", "Advanced Synaptic Hosting". account executive, advertising/marketing Anchorage Media Group-Morris Communications; Anchorage, Ak 2008-2009 Responsibilities: Cold calling, prospecting, qualifying leads, scheduling appoin tments and developing relationships with customers. Increasing business sales wi th new and existing accounts, meeting/exceeding sales goals with local and natio nal accounts, building strong relationships with agency executives and local bus iness owners and negotiating contracts with national and local advertising agenc ies. Further responsibilities include developing and executing successful market ing plans and client promotions. Consistently exceeded sales goals from 107% to 152% of goal. Led sales team in n ew business account development. Senior Account executive, advertising/market ing Fox 4 KTBY; Anchorage, Ak 2003-2007 Responsibilities: Cold calling, prospecting, qualifying leads, scheduling appoin tments and developing relationships with customers. Increasing business sales wi th new and existing accounts, meeting/exceeding sales goals with local and natio nal accounts, building strong relationships with agency executives and local bus iness owners and negotiating contracts with national and local advertising agenc ies. Further responsibilities include developing and executing successful market ing plans and client promotions. Held number one position on sales team for 4 consecutive years. Education university of alaska, anchorage Anchorage, Ak - B.S. Natural Science of Biology and Chemistry. Second Major: Psy chology. Graduation Date 2003 Awards: National Dean's List. Who's Who of American College Students. UAA Dea n's List. Psi Chi National Psychology Honor Society.