Abbott HRT Ams Dashboard Jan 17 Itsm 2012

ITSM Status
Count of Incident ID*+ Assigned Group*+ GIS-GLBL-SAP-HR BI GIS-GLBL-SAP-HR CRM GIS-GLBL-SAP-HR XI Grand Total Status* Pending 3 2 1 6 Grand Total 3 2 1 6
CR type Status_CR CR Priority IBM/ Project Team Count of CR ID Status CR - On Hold to Production CR - Ready for Production CR - Testing in Progress Impact Analysis Transport Creation Functional Review CR - Ready for Quality Grand Total
(All) (All) (All) IBM Functional Area BI-Business Intelligence
CRM-Customer Relationship Mgmt 2 1
1 1 2
HR-Human Resources
Grand Total 3 3 1 1 21 5 1 28 35 1 2 1 1 18 5
Incident ID*+ INC000001351033 INC000001350616 INC000001338418 INC000001310707 INC000001181361 INC000001098488
Incident Type* Reported Date+ Priority* User Service Request 1/13/2012 1:44 Low User Service Restoration 1/13/2012 0:16 Low User Service Request 1/10/2012 15:06 Low Infrastructure Event 1/4/2012 6:45 Medium User Service Restoration 11/16/2011 23:45 Medium User Service Restoration 10/21/2011 16:51 Low
Status* Pending Pending Pending Pending Pending Pending
Summary* New CRM Ticket - Invalid Emails in BI Reports ECC to BI full load activity and GDM project post Go live Activities Category Analysis in SBH Filesystem usr-sap-PXH on host cd3704p1 is 92.00 percent full Issue with Global Follow up Notes See Work info for details To and From Email Issue - Ireland
Assigned Group*+ GIS-GLBL-SAP-HR BI GIS-GLBL-SAP-HR BI GIS-GLBL-SAP-HR BI GIS-GLBL-SAP-HR XI GIS-GLBL-SAP-HR CRM GIS-GLBL-SAP-HR CRM
Total Time Spent SLM Status 0 Within the Service Target 0 Within the Service Target 0 Within the Service Target 0 Within the Service Target 0 Service Targets Breached 0 Within the Service Target
Assignee+ Naresh Gamidi Naresh Gamidi Naresh Gamidi Vaibhew Dubey Raja R Bhaswapathri Raja R Bhaswapathri
Reported Source Email
Category
BMC Impact Manager Event Email
CR type
Type of Change
Status
Release Number
VCR Number
HR Change Request Defect
CR - Testing in Progress
108512
9068
Impact Analysis
Impact Analysis
Impact Analysis
Impact Analysis
Estimation
106256
8329
Estimation
Estimation
Transport Creation
Impact Analysis
HR Change Request Defect HR Change Request Defect
Estimation Transport Creation
Impact Analysis
CR - Ready for Production
103692
7336
HR Change Request Enhancement
Governance Review
Governance Review
Estimation
Estimation
Impact Analysis
Estimation
106895
8445
Impact Analysis
Functional Review
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
Transport Creation
Impact Analysis
HR Low Impact CR
Support
Transport Creation
Transport Creation
Transport Creation
Estimation
108812
9150
Estimation
Functional Review
Functional Review
108808
9218
108813
9220
108814
9227
108815
9228
108816
9232
Transport Creation
Estimation
Estimation
Estimation
Estimation
Estimation
Estimation
Transport Creation
Estimation
Transport Creation
HR Low Impact CR
Support
Transport Creation
Enhancement
Estimation
109602
Estimation
Estimation
HR Low Impact CR
Support
Impact Analysis
Estimation
Transport Creation
Estimation
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
CR - On Hold to Production
HR Low Impact CR
Support
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR HR Low Impact CR
Support Support
Transport Creation Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Impact Analysis
Estimation
Impact Analysis
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Estimation
Transport Creation
Transport Creation
HR Low Impact CR
Support
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
Functional Review
Estimation
HR Low Impact CR
Security
Functional Review Estimation
Estimation
Estimation
HR Low Impact CR
Support
Impact Analysis
Governance Review
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
HR Low Impact CR
Support
Functional Review
Estimation
HR Low Impact CR
Support
Transport Creation
Estimation
Transport Creation
HR Low Impact CR
Support
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
Transport Creation
Estimation
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
Functional Review
Estimation
HR Low Impact CR
Security
Transport Creation
HR Low Impact CR
Security
Transport Creation
HR Low Impact CR
Security
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
Impact Analysis
Estimation
Estimation
Transport Creation
CR - Ready for Quality
109600
9382
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Functional Review
HR Low Impact CR
Support
Impact Analysis
HR Low Impact CR
Support
Transport Creation
HR Low Impact CR
Support
Transport Creation
CR ID
CR Title
HRT-CRM:Fix Interaction Records default 108041 Category
In order to resolve this issue, default category of Interaction record Prepared On Reason for Change needs to be changed from "Inbound Call" to "Background" for all the interaction records With this change, transaction types when the in the available interaction record is created in system. the system, system will by default set the category of Interaction record to "Background" for all types communications with the customer expect Inbound calls 9/9/2011 14:22 and Inbound E-Mails. DM Group uses a Quick Search that needs the UPI incerted into the email description to work 10/18/2011 11:05 correctly. User Exit contains hard coded values for process type for each 10/31/2011 11:08 service center. Global allignment of 10/31/2011 12:19 all Statuses CRM In-box searches using the Quick Search feature need to provide consistent 10/31/2011 12:32 results.
HRT CRM Fix for UPI assignment to Email 108509 description - ERMS
HRT CRM User Exit Fix for Costa Rica On Hold & 108679 Aging report HRT CRM Fix text for US On Hold - Customer 108682 Action Status
HRT CRM Fix Quick Search Not Closed Status or 108683 ERMS Gen Tkts
HRT - IE & UK: Remove Effective date restriction 105926 during month of December HRT - PR - Fix Plant field logic on the Hewitt 106179 Outbound Feed
This is a restriction put in place during HRDM implementation in Dec 2009to prevent any MSS transaction dated prior to SAP go3/14/2011 11:58 live for IE and UK. Blank codes are sent for non-APL 3/31/2011 6:25 employees to Hewitt
HRT - US: Replace Memory IDs in Merit 106587 Activation Program
Memory ID Issue: Memory Id are used for exporting the Error log and BADI parameters from one program to other to capture errors. Program/BADI uses these parameters to take the decision for updating IT0008 and IT0041 . Memory Id uses the ABAP memory to temporary store the Program Data. Sometimes this creates problem when the memory location is not cleared or any other varible referring 5/5/2011 14:04 to the same location. We need to fix the Spain payroll interface to also recognize W6 action as separation 9/22/2011 2:38 action. This is design issue but need to correct for routing approval 9/27/2011 9:40 issue. Modification is need to avoid getting the run 10/9/2011 20:30 time error. This is a requirement of Safe Harbor to to The custom code Remove data which is get the manager's not needed by the It name is incorrect. 10/18/2011 11:34 business previous brings the 10/24/2011 11:21 manager's name .
108224 HRT - ES - Payroll interface bugfix
HRT - User Provisioning Changes for Managers 108262 Logic.
108407 HRT - Modification for program of US037.
HRT_GDM_remove dependent information for 108510 country grouping 99 (GDM) is not being updated HRT - ECC Manager name 108601 in CRM after delta changes in ECC.
HRT - US - Towers Watson Fix Work Phone 108775 Number
Fix TW program to accommodate the new/standard work 11/6/2011 19:12 phone format
103506 HRT - IT - Bugfix payslip functionality HRT - Security: Connecting GRC CUP (Compliant User Provisioning) to HR BI,CRM, XI and ECC 108547 clients
Fix some small coding bugs to show the payslips of the 8/26/2010 7:33 employees. Implement GRC connections to HR 10/19/2011 14:09 clients. This Upgrade will apply fixes to the common program error which SAP 11/8/2011 15:59 recommends. To make searching for an email address 9/18/2011 18:03 easier It would be helpful to have information as to the type of employee 9/18/2011 18:41 calling upfront. Currently there is no validation in this subtype, therefore it's possible for two pernr's to occupy the 10/17/2011 16:01 same mock SSN. Using Central time for all Service Tickets Globally is casuing extra work to convert times for Reporting 10/31/2011 11:35 and monitoring This data should be included in the payroll 4/27/2011 3:59 data load. Without programming change, we will not be able to send correct data in the Infininum Interface after the Symphony project 5/31/2011 13:51 goes live.
108822 HRT - SAP HR BI SPS8 Upgrade HRT CRM-Modify CRMemail address search 108106 fields &Functionality
HRT CRM-Add employee Group to CRM ID 108108 Employee Screen
HRT - Build validation in IT185 for UBS Mock 108488 SSN.
108680 HRT CRM Local Time in CRM Service Tickets
106461 HRT - FR - Payroll interface enhancement
HRT - PR - Infinium Interface Changes for 106833 Symphony Project
HRT - GT - Enhance Finance Mapping Tables 106836 Loading Program for the Symphony project
Without making inactive cost centers/profit centers available on the finance mapping tables, HRT interfaces/reports will not be able to fully report correct legacy 5/31/2011 15:38 ledgers/departments. GDM (Country Grouping 99)need to be entered to ensure that accurate structures are reflected for all employees currently in 12/22/2011 16:04 SAP HR. The Global Grade mapping table (ZGTPA_TL_GRADE S) is going to be used by Taleo as well as other interfaces (Travel, Globoforce,etc.) to determine a consistent grade for all employees. All grades must be present to ensure the interfaces and logic are working 12/22/2011 16:25 accurately.
109539 HRT - GDM - 2012 Salary Structures
HRT - GDM - Addition of Global Grades for new 109540 2012 GDM Salary Structures
HRT - CA - ECM - Updates to Merit Activation 109136 Force Merit Effective Date of Monday.
Payroll has requested an enhancement to the Merit Activation program to avoid having to adjust employee pay manually to reflect a change of pay in the middle of a week (a few days paid at the previous salary rate and a few days paid a 11/28/2011 14:36 the new salary rate).
108224 HRT - ES - Payroll interface bugfix
We need to fix the Spain payroll interface to also recognize W6 action as separation 9/22/2011 2:38 action. This CR is to change T710 to apply the new 1/2/2012 2:27 structure.
109601 HRT - IT - Salary structure 2012
HRT - US Maintain Personal Contacts on Portal 107466 (ECC)
Business desires US employees to maintain their personal contacts through ESS so that if there is any emergency they can reach out to employees through their personal 7/20/2011 8:11 contacts. CATS, purchasing approval required employee data for workflow and 8/12/2011 16:24 reporting Compensation configuration and enhancements to merit process are required to facilitate country's compensation 8/30/2011 14:10 management Symphony project team has decided company code should be included to find the 9/8/2011 10:12 correct Ledger.
HRT - GBL - Mini-Master ALE to Symphony 107761 System
HRT_CR_Implementaion of ECM Enhancements 107921 and Configuration
HRT - GBL - Include Company Code in FM Ross 108015 Ledger Translation
HRT - US - Bug Fix on Effective Date when users 109592 create new Address on myHR ESS (ECC)
To correct the logic in the program to create a new record with the appropriate effective start date when an employee updates their SAP HR IT0006 (Address) information with their personal cell phone number and/or updates their SAP HR IT 0105 (Communications) with their personal 12/29/2011 16:45 email address.
HRT - US - Bug Fix on Effective Date when users 109590 create new Address on myHR ESS (Portal)
HRT - US - Bug Fix on Effective Date when users 109590 create new Address on myHR ESS (Portal)
HRT GT PA Symphony Ledger Translation Change in Program 108295 ZPPAO_USER_PROVISION_INIT
Symphony project team has decided company code should be included to find the 9/29/2011 11:49 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 12:38 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 12:50 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:19 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:24 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:27 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:32 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:35 correct Ledger.
HRT GT PA Symphony Ledger Translation Change in KRB Interface Program 108296 ZPOMO_KRB_COSTPROFITDATA
HRT GT PA Symphony Ledger Translation Change in Legacy Department Update Program ZGTFICN_LEGACY_DEPT_TBLUPD for Adhoc 108297 Query
HRT GT PA Symphony Ledger Translation Change in Outbound SAP Minimaster Program 108298 ZPPAO_SAP_TO_MINIMASTER
HRT GT PA Add Company Code in Ledger Translation (Outbound to AIMS Program 108299 ZPOMO_PH_AIMS_NO_XI_PERF)
HRT GT PA Symphony Ledger Translation Change in Hewitt Outbound Interface Program 108300 ZPBNO_HEWITT_NO_XI
HRT GT PA Add Company Code in Ledger Translation (MSS Method Z_CL_GET_COST_CENTER~DO_OPERA_GET 108301 _NEW_COST_CENTER)
HRT GT PA Add Company Code in Ledger Translation (MSS Method Z_CL_GT_BDI_HRM_PRM1~FORMDATA/INIT_ 108302 DATA)
HRT GT PA Add Company Code in Ledger Translation (MSS Method Z_CL_GT_BDI_HRM_TSM~DO_OPERA_GET_N 108303 EW_COST_CENTER)
Symphony project team has decided company code should be included to find the 9/29/2011 13:38 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:42 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:45 correct Ledger. Symphony project team has decided company code should be included to find the 9/29/2011 13:47 correct Ledger.
HRT GT PA Add Company Code in Ledger Translation (MSS Method Z_CL_GT_HCM_FORM_TRANSFERS 108304 DO_OPERA_GET_NEW_COST_CENTER)
HRT GT PA Add Company Code in Ledger Translation (MSS Method Z_CL_PROMO~_HRASR00GEN_SERVICE~INIT 108305 IALIZE)
HRT EU PA Add Company Code in Ledger Translation (MSS Method Z_CL_PROMOTION_EU~IF_HRASR00GEN_SE 108306 RVICE~INITIALIZE)
108433 HRT CR PA Costa Rica Payroll Report
Costa Rica employees have been transformed from GDM to HRDM. A new payroll report will be used to send employee's pay data to payroll vendor PWC 10/11/2011 10:18 for payroll processing.
HRT CR PA-Change to Global Employee Profile 108434 Report for Costa Rica
Current Employee List program can not handle the two distinct groups when it comes to infotype 0008 data. For Costa Rica hourly employees, report needs to show multiple wage types per employee. All others including Costa Rica non-hourly employees will show only one wage type per employee on the report. We will need to put a control in place to determine if program needs to display one wage type or multiple wage types 10/11/2011 10:48 per employee. Custom tables and data elements should be developed to integrate SAP with 10/18/2011 15:08 Taloe This CR is to upload the changed salary structure for Irealnd in 12/20/2011 4:14 T710.
HRT_Talent Management_Addition of custom mapping tables and new data elements to 108522 support the integration of SAP with Taleo
109511 HRT - IE - Salary structure 2012 HRT IE Payroll interfac e change
This change is to enhance the funtionality to add a check for Benefit changes to find the 1/2/2012 2:55 last change date.
SAP HR ECC 6.0
108584 HRT - ES - Merit activation report change
Spain needs a rounding of the merit around be implemented for status change from submitted to 10/22/2011 16:29 approved.
108660 HRT - IE - Change to T&A interface
We need to change the interface to exlude also employees with 04 - Separation action with reason 18 - no10/27/2011 7:39 Show (prehire). BW data loads are completed in reasonable time without impacting system operation for 12/28/2011 12:13 the Business users Two reasons for the enhancements: 1) Streamline error report so it is more effective for error corrections, 2) work shift information is missing for 11/3/2011 11:59 termination. For reporting purpose there is a need to add two new fields into 11/9/2011 14:48 infotype 9007. The line "Care of" should be removed from the France address screen in myHR. And it should be added an additional note to the screen how to fill the 4/27/2011 3:54 address form.
109585 HRT_BI_Load_Index
HRT CR PA - Enhancements in Costa Rica 108739 Kronos Interface Program
108844 HRT - GT Addition of two fields into IT9007
106459 HRT - FR - Address screen change [EP]
HRT - Modification for I9-Inbound, new logic will 108035 be added.
To default the proper Work Permit when it is 9/9/2011 13:07 other then EAD card. This helps with loading the data for GDM countries for Separation action with consequent actions to complete the 4/22/2011 14:13 Separation process.
HRT - GDM LSMWs for Separation action and 106433 consequent actions
106450 HRT - CA Life Insurance Calculation issue
Needs to correct the config so that the coverage amount will 4/26/2011 9:36 be correct This is to map EPD to GDM PAs, Create new Personnel Areas under GDM countries for EPD and create new salary structures 7/12/2011 14:48 for GDM Countries. Without new PAs and PAs/PSAs, integration of GDM EPD employees cannot be 1/4/2012 13:06 accomplished.
HRT - GDM/HRDM PA/PSA set-up with New 107372 Grades
HRT - GDM - Set up new PAs and PAs/PSAs for 109623 EPD
108771 HRT - CA Apoc 2012 Payroll Calendar.
Yearly Payroll 11/4/2011 11:20 Calendar upload.
HRT ECC UK AMO Integration 1.4.12 Re-import 109612 transports to stop & start change pointers
To load these new employees into CRM, we need to deactivate the change pointers in ECC by re-importing a transport to turn off the chage pointers and run a specific load from ECC to CRM while CRM has been modified to accept them. After the load is successfully completed, the change pointers for message type HRMD_ABA need to 1/3/2012 10:47 be activated again. NEW US 2012 Payroll Calendar will need to 11/5/2011 19:19 be uploaded to SAP.
108774 HRT - US 2012 Payroll Calendar upload.
109688 HRT - Modification on the table T777A.
This modification will make sure SAP building information is in sync with CAFM's 1/10/2012 10:26 data. Without setting up this new PA/PSA, DM will not be able to move 1/10/2012 15:22 employees to GIS. This CR is to set up the new WSRs This change upadtes JS2CYCA1 and T710 with the new JS2CYCA2 for Salary strucutre 1/11/2012 9:27 Clonmel. by provided 1/12/2012 4:07 Comp&Ben.
HRT - GDM - Create PA/PSA for 2012 Core IT 109698 Project
109711 HRT - IE - New WSR for Clonmel 109736 HRT - FR - Salary structure change for Starlims
108855 HRT CRM Category modifications - November
HR Business makes a Request to modify the existing Categories every 6 - 8 weeks for Global consistancy and to correct any issues regarding missing reporting 11/10/2011 13:17 requirements We have to change name2 from 'GBENG-HIGHWYCOMBE' to 'GBENG1/5/2012 1:57 HIGH_WYCOMBE'. This CR is to set up the new values in the custom table for Attribute 1/5/2012 10:50 Specialization (00015) 1222 is not available in all countries 1/5/2012 15:45 position action. This is causing a load failures for CRM 1/5/2012 15:48 Business partner. Change is required to clean up IT0006 data which will be sent to Taleo new Talentmanagement 11/11/2011 14:29 system for Abbott
109629 HRT - UK - Change Taleo localtion code for 6633
109634 HRT - FR - New General Attributes values HRT_GT_Removal of IT9055 and addition of 109638 1222 to position action HRT - CAFM sent Structure Name of S1554 with 109639 Invalid character in table T777A.
HRT_TM_IT0006 State Table T005S Cleanup and reload of Address Infotype for employees 108873 Impacted by this change
108887 HRT CRM:Costa Rica Work Tax ID issue
SSN/Work Tax ID is not being displayed for the Costa Rica employee records in the IC employee confirmation page in the CRM system. Please investigate and fix this issue as 11/14/2011 14:23 soon as possible
108890 HRT - myHR ESS Education Remove Major 2
Major 2 information shouldnt be visible to the end users on View my Education Information user interface in myHR. The Major 2 dropdown list and Major2 table column shouldnt be visible to the end user through Education Information user 11/14/2011 15:29 interface.
HRT - GT IT9007 LSMW to accommodate new 108885 fields
Current IT9007 LSMW does not have these new fields. In order to capture data for these new fields, new 11/14/2011 12:10 LSMW to be created. myHRTeam needs it to process some GDM 11/14/2011 16:21 transactions. New Lsmw should be created to update 11/14/2011 16:29 State code Field right pay ranges should be displyed in 11/15/2011 11:57 warning message Currently SAP HR XI is with SPS6 level. In order to receive vendor's (SAP's) support in terms of technology, the system needs to be 11/15/2011 16:22 upgraded as per SAP.
108891 HRT - Adding Site code to SAP for Egypt. HRT_TM_Create LSMW to Update IT0006 108892 Address Infotype HRT_CR_ Fix Costa Rica IT 0008 warning 108902 message with wrong pay ranges
HRT - GT SAP HR XI Upgrade from SPS6 to 108910 SPS8
HRT_TM_Taleo role assignment Program to 108895 assign Employee and manager role
11/15/2011 9:19 TBD
108925 HRT - CA - AI Payroll Interface Enhancement
Currently Canada AI Payroll Interface sends cost center in both "department" and "cost center" fields. Canada AI Payroll would like the interface to send Personnel Subarea (division) in the "Department" field instead. Without the change, AI Payroll will not be able to report or identify employees 11/16/2011 14:25 by division. APOC Payroll does not have business need for partial change log report and requests HRIS to remove it from the 11/16/2011 15:16 interface output files. The local language for Categories is a 11/17/2011 15:41 requirement PR Payroll interface jobs are scheduling base on the Payroll Calendar to run.set 11/17/2011 6:48 up. 1. Need to add default manager entry for ALP GPRD, so employee will be sent with correct manager information in Payroll interface.
108926 HRT - CA - APOC Payroll Interface Enhancement HRT CRM addition of French Category 2 Local 108959 Language
108933 HRT - Puerto Rico 2012 Payroll Calendar upload.
HRT - PR - Update Default Manager Custom 108951 Table and Correct PA/PSA Config
11/17/2011 13:40
HRT - PR - Update Default Manager Custom 108951 Table and Correct PA/PSA Config
2. Need to correct config to provide default Pay Scale Area, Holiday Calendar, and Work Schedule rule, so service center will have valid dropdown on infotype 7 and 8 when performing update transactions for employees in 11/17/2011 13:40 PA/PSA 5200/3100.
HRT_GT_T500P assign 9999 company code 109021 GDM PA's
Change of company code from GDM1 to 9999 is required so that correct company code is assigned to 11/21/2011 16:14 PA's This upgrade will make Enterprise Portal system up to 11/21/2011 14:49 date versions.
HRT - GT - SAP Enterprise Portal 7 SPS8 109018 Upgrade
HRT - Global Merit Process Delivery: Merit 109037 Summary Report Changes
The purpose of this project is to update verbiage and functionality for managers processing merit increases for their employees via SAP. This enhancement will make directions more explicit, enlarge and re-label buttons and add a confirmation step before final merit 11/21/2011 18:52 increase submission. Costa Rica users are currently missing the page on the myHR portal to view the correct service center 11/21/2011 15:48 number. 11/18/2011 16:31 Taleo BI
HRT - Security: ECC Costa Rica Employee Portal 109020 Role Mapping 108995 TALEO - BI INFOTYPE CHANGES
HRT - GT IT9015 Place Hard Stop in Incentive 109010 Plan Field
In IT9015, in the Incentive Plan Name, user is given the option to type the name in the box or use the SAP search functionality. In order to restrict users to enter any text, need to place a hard stop or a validation in SAP, wherein users no longer have the option to type a free text in IT9015 in the Incentive Plan Name and force them to use the search functionality instead, so users choose the 11/21/2011 9:23 appropriate option.
HRT - TALEO - BW CHANGES FOR ECC 109042 INFOTYPE CHANGES
In order to keep the BW in sync with ECC system and to make sure data is extracted in BW from the correct source, all the above mentioned infotypes related views and data sources in ECC side needs adjustment and corresponding BW changes needs to be 11/22/2011 7:29 made
109123 HRT - CA AI 2012 Payroll Calendar upload.
CA AI Payroll Interface jobs run base on Payroll calendar to schedule 11/27/2011 9:32 jobs.
HRT - CA - ECM - Updates to Merit Activation 109136 Force Merit Effective Date of Monday.
Payroll has requested an enhancement to the Merit Activation program to avoid having to adjust employee pay manually to reflect a change of pay in the middle of a week (a few days paid at the previous salary rate and a few days paid a 11/28/2011 14:36 the new salary rate). Assign Employee and Manager roles to all ABBOTT employee automatically via this 11/29/2011 12:13 program. Changes to IT0022 tables is needed to integrate SAP with 12/14/2011 13:35 Taleo.
HRT - Security: ECC TALEO AUTO ROLE 109148 ASSIGNMENT PROGRAM
HRT_Talent Management IT0022 Education 109470 Table changes
HRT_Talent Management_Part2_Additional changes to support the integration of SAP with 109149 Taleo
Changes are required to support SAP to 11/29/2011 13:41 Taleo Integration This upgrade will make Enterprise Portal system up to 11/21/2011 14:49 date versions.
HRT - GT - SAP Enterprise Portal 7 SPS8 109018 Upgrade
Since employee records were physically deleted from HRT SAP ECC system, we could not send the deletion transactions to any systems that interfaced with HRT system. As the result, these records hung and never removed from the downstream systems.
HRT GT PA New Action Types to Delimit 109178 Duplicate Employee Records
We will use the new action types to delimit duplicate employee records with employment status to "Withdrawn". The delimited records will be transmitted to all 11/30/2011 16:47 downstream systems. There is a request to add new PSAs (Divisions) into PA in SAP system. There are new hires for 11/30/2011 16:11 these divisions. This CR changs the Merit activation report for Ireland to implement the two requested functionalities according to the description in the 12/13/2011 3:42 FRS.
109175 HRT - GDM PA/PSA additions
109417 HRT - IE - Proration and LOA logic change
Currently the interface is not sending active retiree's information in every full file run and Business does not want to take risk to affect the subscribers' coverage with invalid information. Currently interface is sending Expat/Inpat information to Blue Cross which Business wants to handle manually as case by case. 109458 HRT - CA Blue Cross Interface Changes 12/14/2011 9:19
HRT - PR - Add 2012 monthly payroll calendar 109238 entries
Without entries in SAP standard tables T549Q and T549S for 2012 monthly payroll area in US country grouping, LTD and STD monthly deduction amounts cannot be calculated 12/5/2011 11:58 correctly for 2012. Without providing PA/PSA combinatations, GIS will not be able to move employees to GIS for 2012 Core IT 12/5/2011 15:24 project.
109242 HRT - GT - New PA/PSA for 2012 Core IT Project
1. Only inactive and withdrawn employees are still tied to CHMS. CHMS should not be open for on-going use for new hires, transfers, or position changes. Without renmaing it to "Do Not Use", it will not be explict indicating this is an obsolete division, and there will be a risk that myHRTeam might still be putting people into it. 2. Without delimiting CHMS from Taleo custom table, CHMS will still be available in the dropdown for the 12/5/2011 15:59 user to choose.
109244 HRT - GT - Rename CHMS text to Do Not Use
HRT - CA - Add 2012 payroll calendar entries for 109469 Semi-Monthly Payroll Area
Without entries in SAP standard tables T549Q and T549S for 2012 Semi-monthly payroll area in CA country grouping, new hires can not be enrolled into benefits 12/14/2011 13:34 for 2012. A new Interface creation is required to facilitate CROPR system.The CROPR system is a reporting database. These reports will be used by operations in Costa 12/20/2011 14:40 Rica. LSMW's which are not used need to be removed for better functionality of the 12/6/2011 9:43 system
HRT_CR_Create interface between Abbott SAP HCM and the CROPR system. The CROPR 109516 system is a reporting database
HRT_CR_Removal of Unused LSMW's which are 109259 built as a part of CR Implementation Project
109533 HRT - IE - New WSR
This CR is to add the 12/22/2011 1:42 new WSR to Ireland. This CR is to set up the Personnel 12/22/2011 1:50 subarea in T001P.
109534 HRT - UK - assign PSA to PA 6613
HRT - Long Term Incentive Report Modification. Retrieve Personnel Area Number rather than Site 109245 Code.
In order to compare two like fields to determine what data is truly out of synch between SAP HR and AIMS, we must update the LTI report to pull Personnel Area Number rather than the S-Code on 12/5/2011 16:15 Infotype 1028.
HRT GT PA New Actions to Delimit Duplicate or 109329 Error PERNR
New Action Types will be created to replace the current deletion function. The new action types will be used to delimit employee records instead of deleting it permanently from the HRT SAP ECC 12/7/2011 14:05 system. Rolling out new security access for AMO users to do their 11/30/2011 16:41 jobs. New field being rolled out to the US ESS users to update their emergency contact information via cell phone and email 12/2/2011 13:57 address. GDM population needs to view country related content on the 12/6/2011 11:30 myHR portal. To enable Hierarchy report users to view the Hierarchy report 11/23/2011 15:46 data To make sure that the ECC - BW data loads are completed in reasonable time without impacting system operation for 12/9/2011 8:48 the Business users Global Reporting on CRM service Ticket 12/9/2011 11:55 Status is required.
HRT - Security: ECC Security Role for AMO 109177 Division
HRT - Security: ECC US Employee Self Service 109215 Role Update
HRT - Security: New Portal Content Role for 25 109262 GDM countries
HRT-BI Hierarchy Reports Selection variable 109110 Change
109365 HRT_BI_DBA_INDEX HRT CRM Consolidated Global Service Ticket 109367 Status
109221 HRT - CR - 2012 Merit Guidelines
In order to process merit for 2012, the 2012 Merit Guidelines 12/2/2011 18:57 need to be configured.
109406 HRT CRM 2012 Facory Calendar
The CRM system needs to know what Holidays exist for 12/12/2011 16:36 each country for 2012
HRT - GT - Delimit CHMS from Taleo Custom 109405 Org Table
Without delimiting CHMS from Taleo custom table, it will still be available in dropdown for selection. Employees or position might be 12/12/2011 16:05 put into CHMS. Per Data Collector, the region/province list for Indonesia is 12/16/2011 5:10 incorrect. This CR is to change the end date of the merit review item 12/16/2011 9:02 I12K. We add the I-Grade to the IT8 salary 8/5/2011 1:45 structure. The HRALXSYNC background job is recommened to run so that delta employee records in CRM are appropriately synced with the central 12/14/2011 9:49 person records As per the revised email text content attached for 2012, update the merit email 1/6/2012 15:11 reminders
HRT - GDM - Modification for the list of 109482 regions/provinces for Indonesia.
109484 HRT - IE - Merit review end date correction
107670 HRT - IE - I-Grade set up
109461 HRT CRM HRALXSYNC Background Job fix
HRT - U.S. Merit Email Communication Updates 109654 (Text Only) for 2012 Merit Cycle
HRT - CA - ECM - Updates to Merit Activation program for systematic assignment of Merit 109653 Effective Date
myHRTeam Canada has stated the need to have certain Canada Compensation Plans effective on a nonMonday, and that all AVD and AMO employees on the Anniversary Plan should be set to 3/1 of the current calendar year, regardless of the day of the week on 1/6/2012 14:53 whi For France the proration calculation and the rounding of the merit amount should already be done with status change from submitted to approved. For Italy the rounding of the merit amount should also already be done with status change from submitted to approved. In addition Italy want's no IT0008 record be created when IT759 is activated when there 10/22/2011 16:23 is no increase. Without the changes, 1. HRT will not have the correct enterprise structure to link employees to for the companies impacted. 2. HRT interfaces will not produce correct data based on the impacted custom tables.
108583 HRT - IT/FR - Merit activation report change
3. HRT will not have correct default values for the infotype fields that are derived by the impacted features. 4. HRT will not have infotype created automatically based on the impacted 6/7/2011 11:40 dynamic action.
HRT - GT - HRT SOR Changes for the Symphony 106900 Project
109211 HRT BI GDMA Project Enhancements
The new Data elements listed in the Problem Statement are being added to Employee object to allow users to execute GDM Analytics reports and extract 12/2/2011 9:44 information Sending prehires in the interface has caused Kronos loading employees prematurely or with incorrect or incomplete information. Need to fix the interface program to not to send prehires in compliance with the 12/12/2011 16:42 FRS. This CR is to set up the PSA 1001 - CHR1/13/2012 6:24 Corp HR for PA 6522. Need to increase the max in order to accomodate the business need. Need to remove grade 23 and 24 for these 2 countries as there is 1/13/2012 15:08 no business need.
HRT - CR - Exclude Prehires from SAP to Kronos 109407 Interface
109747 HRT - ES - Assign PSA to PA
HRT - GDM - Modify AZ and MD Salary 109755 Structures
109756 HRT - GDM - Rename GDM1 Company Text
Without renaming the company text, there will be a risk that configurator might assign GDM peronnel area to the obsolete 1/13/2012 15:23 company. To create separate salary structure with level 0 for all countries with country specific name and currency 1/13/2012 16:24 not dummy. In order to process merit for 2012, the 2012 Merit Guidelines 1/13/2012 17:21 need to be configured. This is causing a load failures for SAP CRM 1/15/2012 10:30 Business partner.
HRT_GDM_Clean up Dummy Salary structures 109758 for Country grouping 99(GDM).
109759 HRT - CR - 2012 Merit Guidelines
HRT - CAFM has invalid characters in Abbott 109763 Property Data.
System Name
Functional Area
Functional Process
CR Priority Preparer Location
CRM-Customer SAP HR CRM 6.0 Relationship Mgmt
CRM-Employee Interaction Center
2 - Medium Lake County
CRM-Customer SAP HR CRM 6.0 Relationship Mgmt CRM-Customer SAP HR CRM 6.0 Relationship Mgmt
CRM-Employee Interaction Center CRM-Employee Interaction Center
SAP HR ECC 6.0 HR-Human Resources HR-Organization Management
SAP HR ECC 6.0 HR-Human Resources HR-Benefits
SAP HR ECC 6.0 HR-Human Resources HR-Personnel Administration
3 - High
Lake County
3 - High
Ludwigshafen
1 - Low
Lake County
1 - Low
Lake County
SAP HR ECC 6.0 HR-Human Resources HR-Personnel Administration SAP HR ECC 6.0 HR-Human Resources HR-Personnel Administration
2 - Medium Lake County 3 - High Lake County
SAP HR EP 7.0
HR-Human Resources HR-Personnel Administration
4 - Very High
Other
GRC
SC-Security
SC-Security Authorization
SAP HR BI 7.0
BI-Business Intelligence
BI-Business Intelligence CRM-Employee Interaction Center
3 - High
Lake County
SAP HR CRM 6.0 HR-Human Resources HR-Personnel Administration
1 - Low
Lake County
3 - High
Other
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
3 - High
Ludwigshafen
2 - Medium Ludwigshafen
3 - High
Lake County
4 - Very High
Lake County
SAP HR EP 7.0
EP-Enterprise Portal
4 - Very EP-ESS-Employee Self-Service High
Lake County
SAP HR EP 7.0
4 - Very EP-ESS-Employee Self-Service High
Lake County
1 - Low
Lake County
3 - High
Ludwigshafen
HR-Human Resources
HR-Personnel Administration
3 - High
Ludwigshafe Oliver Eitelmann n (eitelox)
3 - High
Ludwigshafen
3 - High
Ludwigshafen
SAP HR BI 7.0
1 - Low
Lake County
3 - High
Lake County
SAP HR EP 7.0
3 - High
Other
SAP INTL ERP 6.0 HR-Human Resources HR-Personnel Administration
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
SAP HR ECC 6.0 HR-Human Resources HR-Personnel Administration SAP HR ECC 6.0 HR-Human Resources HR-Personnel Administration
3 - High 3 - High
Ludwigshafen Ludwigshafen
3 - High
Ludwigshafen
3 - High
Ludwigshafen
1 - Low
Lake County
3 - High
Lake County
SAP HR EP 7.0
EP-ESS-Employee Self-Service 2 - Medium Lake County
3 - High
Lake County
1 - Low
Lake County
3 - High
Lake County
SAP HR ECC 6.0 HR-Human Resources HR-Personnel Administration CRM-Customer SAP HR CRM 6.0 Relationship Mgmt CRM-Employee Interaction Center
1 - Low
Lake County
1 - Low
Lake County
SAP HR EP 7.0
4 - Very EP-MSS-Manager Self-Service High
Lake County
SAP HR ECC 6.0 SC-Security SAP HR BI 7.0
SC-Security Components
2 - Medium Lake County 2 - Medium Lake County
SAP HR BI 7.0
1 - Low
Lake County
SAP HR EP 7.0
4 - Very EP-MSS-Manager Self-Service High
Lake County
3 - High
Ludwigshafen
3 - High
Lake County
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
3 - High
Lake County
1 - Low
Lake County
3 - High
Ludwigshafen
3 - High
Ludwigshafen
1 - Low
Lake County
1 - Low
Lake County
SAP HR ECC 6.0 SC-Security
SAP HR BI 7.0
3 - High
Lake County
SAP HR BI 7.0
HR-Human Resources HR-Personnel Administration CRM-Employee Interaction Center
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
3 - High
Ludwigshafen
3 - High
Ludwigshafen
4 - Very High
Ludwigshafen
3 - High
Lake County
SAP HR BI 7.0
3 - High
Ludwigshafen
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
1 - Low
Lake County
Preparer Name
Governance
Functional Responsible
Technical Responsible
Srinivasa Seelam (seelasx) Cynthia Kissell (kisseck)
Scott De Vecchio (devecsw)
Christopher Anderson (andercx3)
Cynthia Kissell (kisseck)
Christopher Anderson (andercx3) Christopher Anderson (andercx3)
Ambily George (georgat1) Cynthia Kissell (kisseck)
Ambily George (georgat1) Marvin Baltazar (baltamr)
Marvin Baltazar (baltamr)
Jeffrey Leighliter (leighja) Ambily George (georgat1) Marvin Baltazar (baltamr)
Ambily George (georgat1) Cynthia Kissell (kisseck)
Lynda Griffin (griffll)
Ambily George (georgat1)
Oliver Eitelmann (eitelox)
Helen Fang (fanghy)
Helen Fang (fanghy)
Helen Fang (fanghy)
Helen Fang (fanghy)
Srilatha Produk (produsx) Archana Sakhare (sakhaaa)
Cynthia Kissell (kisseck) Cynthia Kissell (kisseck)
Elizabeth Hammel (hammeel) Lynda Griffin (griffll)
Srilatha Produk (produsx) Archana Sakhare (sakhaaa)
Daniela Kovacevic (kovacdx1)
Khurram Anwar (anwarkx) Cynthia Kissell (kisseck)
Jeffrey Leighliter (leighja)
Khurram Anwar (anwarkx)
Sainath Bhim Reddy (bhimrsx) Christopher Anderson (andercx3)
Kent Riddell (riddeke) Christopher Anderson (andercx3)
Sainath Bhim Reddy (bhimrsx) Christopher Anderson (andercx3)
Helen Fang (fanghy)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Elizabeth Hammel (hammeel)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Susan Sellers (sellesl)
Jenny Lin (linjx1)
Archana Sakhare (sakhaaa)
Jenny Lin (linjx1)
Daniel Merkin (merkidb)
Reiling Chang (changrx2)
Srilatha Produk (produsx)
Sandip Patel (patelsa)
Sainath Bhim Reddy (bhimrsx)
Kent Riddell (riddeke)
Helen Fang (fanghy)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Oliver Eitelmann (eitelox) Oliver Eitelmann (eitelox)
Lynda Griffin (griffll) Lynda Griffin (griffll)
Oliver Eitelmann (eitelox) Oliver Eitelmann (eitelox)
Lynda Griffin (griffll) Elizabeth Hammel (hammeel)
Helen Fang (fanghy)
Helen Fang (fanghy)
Srinivasa Seelam (seelasx) Cynthia Kissell (kisseck)
Atul Sakhare (sakhaax)
David Marut (marutdg)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Lynda Griffin (griffll) Elizabeth Hammel (hammeel) Elizabeth Hammel (hammeel)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1) Christopher Anderson (andercx3)
Lynda Griffin (griffll) Scott De Vecchio (devecsw)
Jenny Lin (linjx1) Christopher Anderson (andercx3)
Helen Fang (fanghy)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Khurram Anwar (anwarkx) Atul Sakhare (sakhaax)
Jeffrey Leighliter (leighja)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Khurram Anwar (anwarkx) Betty Merta (mertabn)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Betty Merta (mertabn)
Atul Sakhare (sakhaax) Christopher Anderson (andercx3)
Scott De Vecchio (devecsw) Scott De Vecchio (devecsw)
Atul Sakhare (sakhaax) Christopher Anderson (andercx3)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Helen Fang (fanghy)
Helen Fang (fanghy)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Jenny Lin (linjx1)
Helen Fang (fanghy)
Helen Fang (fanghy)
Developer Assigned
Configurator Assigned
Estimate d Total Hours CR Status Age
Summary Age
128
D> 30+ Days
40337
D> 30+ Days D> 30+ Days
Srinivasa Seelam (seelasx)
28 cr_testing
40337
cr_impact_d 16 ef
89
D> 30+ Days
cr_impact_d 28 ef cr_impact_d 5 ef
77
D> 30+ Days
77
D> 30+ Days
cr_impact_d 14 ef
77
D> 30+ Days
cr_estimate
303
D> 30+ Days
Pooja Shah (shahpk1)
3 cr_testing
287
D> 30+ Days
cr_estimate
252
D> 30+ Days
cr_estimate
115
D> 30+ Days
24 cr_transport cr_impact_d 8 ef
110
D> 30+ Days
98
D> 30+ Days
Sandeep Dugyala (dugyask)
cr_estimate 8 cr_transport
89 83
cr_impact_d ef
71
D> 30+ Days
Kishore Talagadadeevi (talagkx)
16 cr_ready_p cr_governan 296 ce
501
D> 30+ Days
88
D> 30+ Days
cr_governan 100 ce
69
D> 30+ Days
26 cr_estimate
119
D> 30+ Days
80 cr_estimate
119
D> 30+ Days
13 cr_impact
90
D> 30+ Days
70 cr_estimate
77
D> 30+ Days
Sankar Rentala (rentass)
13 cr_ready_p
260
D> 30+ Days
36 cr_impact
227
D> 30+ Days
80 cr_impact
227
D> 30+ Days
Vaibhew Dubey (dubeyvk)
crl_transport
25
C> 15+ Days
crl_fun_revi ew
25
C> 15+ Days
12 cr_transport
49
D> 30+ Days
cr_governan 12 ce crl_fun_revi ew
FALSE
15
B> 7+ Days
25 cr_transport
177
D> 30+ Days
200 cr_transport
155
D> 30+ Days
50 cr_estimate
137
D> 30+ Days
184 cr_testing
129
D> 30+ Days
cr_estimate
18
C> 15+ Days
cr_fun_revie 9w
18
C> 15+ Days
cr_fun_revie 9w
18
C> 15+ Days
104 cr_testing
108
D> 30+ Days
104 cr_testing
108
D> 30+ Days
104 cr_testing
108
D> 30+ Days
104 cr_testing
108
D> 30+ Days
104 cr_testing
108
D> 30+ Days
104 cr_transport
104 cr_estimate
104 cr_estimate
108
D> 30+ Days
104 cr_estimate
104 cr_estimate
104 cr_estimate
104 cr_estimate
108
D> 30+ Days
80 cr_transport
50 cr_estimate
96
D> 30+ Days
Madhu Kulkami (kulkamx2)
40 cr_transport
89
D> 30+ Days
crl_transport
27
C> 15+ Days
cr_estima te
cr_estimate
85
D> 30+ Days
cr_estimate
80
D> 30+ Days
crl_impact
19
C> 15+ Days
60 cr_estimate
74
D> 30+ Days
cr_transport
68
D> 30+ Days
0 cr_estimate
260
D> 30+ Days
Sandeep Dugyala (dugyask)
7 cr_estimate
128
D> 30+ Days
crl_transport
265
D> 30+ Days
crl_impact
261
D> 30+ Days
crl_fun_revi ew
185
D> 30+ Days
crl_fun_revi ew
13
B> 7+ Days
Helen Fang (fanghy)
crl_hold_p
73
D> 30+ Days
Raja Bhaswapathri (bhaswrr)
crl_hold_p
14
B> 7+ Days
Helen Fang (fanghy)
crl_transport
72
D> 30+ Days
Helen Fang (fanghy)
crl_fun_revi ew
A> 0 to 7 Days
Jenny Lin (linjx1)
crl_transport
A> 0 to 7 Days
Vaibhew Dubey (dubeyvk) Vaibhew Dubey (dubeyvk)
crl_transport crl_transport
6 5
A> 0 to 7 Days to 7 A> 0 Days
37 cr_testing
67
D> 30+ Days
crl_transport
12
B> 7+ Days
crl_transport
12
B> 7+ Days
crl_impact
12
B> 7+ Days
Helen Fang (fanghy)
crl_transport
12
B> 7+ Days
crl_impact
66
D> 30+ Days
cr_estimate
63
D> 30+ Days
8 cr_impact
63
D> 30+ Days
crl_transport
63
D> 30+ Days
Helen Fang (fanghy)
crl_transport crl_fun_revi ew
63
D> 30+ Days
63
D> 30+ Days
crl_transport
62
D> 30+ Days
crl_ready_p
62
D> 30+ Days
32 cr_estimate
62
D> 30+ Days
16 cr_transport
61
D> 30+ Days
12 cr_transport
61
D> 30+ Days
crl_ready_p
60
D> 30+ Days
Helen Fang (fanghy)
crl_fun_revi ew
60
D> 30+ Days
60
D> 30+ Days
Jenny Lin (linjx1)
crl_transport
Jenny Lin (linjx1)
crl_transport
40337
D> 30+ Days
crl_impact
56
D> 30+ Days
crl_fun_revi ew
56
D> 30+ Days
cr_estimate
56
D> 30+ Days
crl_fun_revi ew cr_estimate
56 59
cr_estimate
56
D> 30+ Days
160 cr_estimate
55
D> 30+ Days
Helen Fang (fanghy)
crl_impact
50
D> 30+ Days
cr_governan 12 ce
49
D> 30+ Days
Daniel Merkin (merkidb)
104 cr_testing
48
D> 30+ Days
crl_impact
33
D> 30+ Days
crl_hold_p
48
D> 30+ Days
crl_fun_revi ew
56
D> 30+ Days
47
D> 30+ Days
40337
D> 30+ Days
100 cr_estimate
40337
D> 30+ Days
crl_transport
47
D> 30+ Days
cr_estimate
34
D> 30+ Days
33
D> 30+ Days
40337
cr_estimate
40337
Jenny Lin (linjx1)
crl_hold_p
42
D> 30+ Days
Jenny Lin (linjx1)
crl_transport
42
D> 30+ Days
42
D> 30+ Days
Jenny Lin (linjx1)
crl_impact
40337
D> 30+ Days
crl_transport
33
D> 30+ Days
30 cr_estimate
27
C> 15+ Days
crl_impact
41
D> 30+ Days
crl_fun_revi ew crl_fun_revi ew
25
C> 15+ Days
25
C> 15+ Days
4 cr_transport
42
D> 30+ Days
80 cr_estimate
40
D> 30+ Days
Mehmood Qureshi (quresmm)
crl_transport
47
D> 30+ Days
crl_transport
45
D> 30+ Days
crl_transport
41
D> 30+ Days
Sreelatha Challa (challsx)
crl_transport
54
D> 30+ Days
Srinivasa Seelam (seelasx)
crl_impact
38
D> 30+ Days
crl_hold_p
38
D> 30+ Days
crl_transport
45
D> 30+ Days
crl_transport
35
D> 30+ Days
Jenny Lin (linjx1)
crl_transport
35
D> 30+ Days
crl_fun_revi ew
31
D> 30+ Days
crl_hold_p
31
D> 30+ Days
crl_transport
162
D> 30+ Days
crl_transport
33
D> 30+ Days
12 cr_impact
11
B> 7+ Days
12 cr_estimate
11
B> 7+ Days
85
D> 30+ Days
0 cr_estimate
40337 220
40337
D> 30+ Days
40337
D> 30+ Days
40337
D> 30+ Days
40 cr_transport
40337
D> 30+ Days
Sreelatha Challa (challsx)
86 cr_ready_q
45
D> 30+ Days
16 cr_transport
35
D> 30+ Days
crl_transport
A> 0 to 7 Days
crl_transport
A> 0 to 7 Days
crl_fun_revi ew
A> 0 to 7 Days
crl_impact
A> 0 to 7 Days
crl_transport
A> 0 to 7 Days
Helen Fang (fanghy)
crl_transport
A> 0 to 7 Days
Status_CR IBM/ Project Team
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Abbott HRT Ams Dashboard Jan 17 Itsm 2012

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ITSM Status

(All) (All) (All) IBM Functional Area BI-Business Intelligence

CRM-Customer Relationship Mgmt 2 1

Incident ID*+ INC000001351033 INC000001350616 INC000001338418 INC000001310707 INC000001181361 INC000001098488

Status* Pending Pending Pending Pending Pending Pending

Reported Source Email

BMC Impact Manager Event Email

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect HR Change Request Defect

Estimation Transport Creation

HR Change Request Defect

HR Change Request Defect

CR - Ready for Production

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

CR - Ready for Production

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Defect

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Defect

HR Change Request Defect

HR Change Request Defect

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement

HR Change Request Enhancement