Tim Irwin 5868 Mall View Ct. Columbus, OH 43231 614-374-4274 ti15d5c7e@westpost.

net Profile A goal oriented self starting, professional, that believes in open communication s, with a 15 year track record of profitable business management, project coordi nating, & sales. Have a proven ability to develop long- term trusting relations hips and an ability to interact with people of various positions & backgrounds. A proven track record for accomplishing the most challenging goals, making a st rong commitment with a sense of personal responsibility for the whole, resulting in superior products, service, and referrals. Has effective planning and organ izational skills, and related responsibilities to ensure productive operations t o drive company revenues. Ability to work well under pressure, while meeting hi gh expectations and demanding deadlines. Also has a talent for quickly masterin g new technologies and using that knowledge in the training & mentoring of other s. Finally, diplomatic and tactful with professionals and non-professionals at a ll levels. Skills Summary - Project Management Oral Communications Report Preparat ion - Scheduling Interpersonal Skills Coordinating Project s - Goal Oriented Customer Service Long Term Thinker - Strong Negotiating Skills Persuasive/ Persistent Comput er Savvy - Marketing & Sales Professional Presentations One of th e Guys Areas of Expertise - Building trust Asking clarifying questions Listen attenti vely to client - Recording meeting notes Focusing on client issues & needs Meeting deadlines - Adaptable to varied settings Open to new ideas or approaches Team Player - Problem Solving Decision Making Attitude Family Man - Developing & Maintaining Relationships Coordinating tasks/ schedul es Professional Experience Management/ Project Coordinating/ Installation Supervisor - Supervised up to15 employees, designed & implemented programs to increase prod uction & efficiency while saving margin dollars. - Responsible for managing residential & commercial remodeling projects to inclu de communicating with clients, supervising contractors, ordering & procuring mat erials per contract specifications, while managing company finances. (Account M anagement from a- z). - Before the sale; Duties included plan review, and preparation of all subcontra cts, work orders, creating project schedules, and budgets. Putting together pro posal & supportive material for final presentation. - After the sale; Duties included scheduling installation, verification of work orders, ordering materials needed, solving onsite installation problems with cre w leaders, while keeping close relationships with suppliers, vendors, & clients to ensure the highest satisfaction rates possible. - Managed daily maintenance of the warehouse to support an organized, safe & ef ficient work environment including the following: performing inventory stocking , order filling, packaging, invoicing, labeling, shipping & receiving of orders.

- Corresponded with the purchasing department, vendors, & shipping companies for status, requirements for deliveries & shipments pertaining to inbound & outboun d material & products. - Worked with most building & lumber establishments in the "Greater Columbus" ma rket & have direct relationships with someone within those establishments. - Responsible for every aspect of a project as a General Contractor. To work as a liaison between the client and the building department, subcontractors, suppl iers & manufacturers. - Successfully managed up to 8 projects simultaneously as a project manager. - Managed project time line and resolved problems to ensure on time delivery & c ompletion. - Interviewed and approved subcontractor selection. - Organized status meetings with client to update them with any changes, updates , or add-ons. - Used interpersonal skills to create productive relationships that lead to many referrals. - Successfully managed projects in excess of $5 million. - Oversaw front office operations while achieving customer satisfaction ratings in the top 10% of the sales force. - Standardized all estimates and rewrote contracts resulting in faster processin g time which accounted for higher customer satisfaction and increased sales. - Performed rough & finish carpentry associated with miscellaneous projects. - Directly responsible for measure verification & ordering of all materials & eq uipment needed for project. Sales/ Marketing/ Customer Service - Helped improve sales in a down market while leading the corporation in discoun ts & margin dollars. - Maintained position as a top selling associate consistently in the top 20% of sales force. - Performed at top 10% in obtaining self generated residential & commercial lead s through different marketing strategies & relationships. - Successfully built network of key relationships that lead to new referral busi ness. - Sold great mix of company products for a full service general contracting comp any that did every home improvement project inside & out while specializing in k itchen, bathroom, & basement design. - Handled final payments and final walk through inspections. Broke down cost vs. contract amount data. - Read architectural blue-prints, and redesigned projects in order to prepare pr oject proposals. - Estimated & prepared material take offs for different home improvement project s. - Knowledge of in home sales processes & techniques. - Oversight of all sales, estimating, and execution of all proposals and contrac ts. - Flexible and versatile, able to maintain professionalism while being pulled in many directions. - Formulated sales & marketing strategies, and measured successes to see what wo rked & what didn't. Training & Advancement - Trained new sales associates for maximum branch production. - Directly responsible with training of installation staff on most everything ex cept electric & plumbing. - Learned & promoted new products from diverse vendors. - Developed and implemented new sales presentations to drive higher close ratios and more importantly to help set the proper expectation with the clients. - Designed & delivered series of classes for staff members and new hires. - Created and developed lead generation programs, marketing materials, and sales

scripts. - Promoted home improvement products & services, from point of sale through inst allation, collection, & follow up. Work History/ Experience *TI Property Improvements- Owner/ Production Manager/ Install Supervisor Augu st 2008- Current *Gunton Corp. - Sales Professional/ Project Coordinator/ Follow up Representat ive February 2003- August 2008 *Rosati Windows- Project Coordinator/ Factory Representative January 2000- F ebruary 2003 *Spencer for Hire- Sales Manager/ Production Manager/ Installation Supervisor October 1997- January 2000 *Air Experts- Project Coordinator/ HVAC Installation Technician. September 1 994- October 1997 Summary Of Accomplishments General Contractor License- HIC4972. State of Ohio Notary Public. Outstanding Sales Performance Award for outstanding Work & Dedication. Circle of Excellence Award for Outstanding Achievement in meeting company specif ic goals. Presidents Club Award for Exemplary Sales and Service (while maintaining margins ). Bulldog Award for Perseverance and Tenacity. Customer Satisfaction Champion Award for the highest CSR rate in the company (wh ile maintaining margins). Computer Software Tools Microsoft Word, Excel, Outlook, and Power Point. QuickBooks Premier Contractor Edition 2009. Sales Logix. References: Available Upon Request.