DWAYNE HORTON 1642 Morgan(tm)s Mill Circle Orlando, FL 32825 (407) 482-0485 dh33edea@westpost.

net DIRECTOR OF OPERATIONS Organizational Leadership Risk Assessment Strategic Planning Resource Plannin g Multi-Unit Management Sarbanes-Oxley Testing / Compliance Hyperion Essbase Oracle Database Managemen t Internal Controls Operations Management Communications Change Leadership Project Management PROFILE Highly successful operations professional with a solid record of developing proj ects at all organizational levels to positively affect bottom-line performance. Skilled in project development, quality assurance, and personnel management, as well as strategic cost-cutting initiatives. Confidently dedicated individual wit h desire to develop innovative solutions that influence operational and strategi c decisions while exceeding customer expectations. High level experience leveraging finance and quantitative analysis expertise to assist in organizational development and business process improvement, focusing on effectively implementing change management to drive corporate growth. Proven track record of providing quality deliverables and supporting corporate objectiv es through profit and loss oversight, budgeting, vendor management, and financia l reporting/forecasting to excel in brand positioning as well as revenue growth. * Subject matter expert serving as a welcome addition to any business team, with a demonstrated ability to deliver highly critical performance targets within ti ght schedules and budgets, willing and able to function in any role necessary to ensure success and on-time project delivery. * A builder of high-performance teams that produce self-motivated, self-sustaini ng, goal-oriented, and multi- disciplined professionals. A business partner who thrives in environments requiring a high-level strategist and big-picture thinke r, streamlining processes, reducing unnecessary expenses, and focusing on profit goals, while investing in people. PROFESSIONAL EXPERIENCE Strategic Management Consultants, LLC 2009 to Present Partner Develop strategies and vision for this consulting and full service management co mpany. Focus consulting on all aspects of operations within health care, marketi ng, public relations, e-commerce, media services, and website design/hosting are nas. * Negotiated and awarded exclusive merchandise contract with the National Black golf Hall of Fame. * Developed feasibility study for the Dorcus Foundation. * Established E-Commerce operation for Strategic Management consultants. GES Exposition Services Orlando, FL 2007 to 2008 Financial Analyst Conducted quantitative analysis of financial data to forecast revenue, identifyi ng existing and future trends to accurately assess risks associated with capital expenditures. Analyzed, interpreted, and reported on monthly budgetary variance s and trends, focusing on developing projections and forecasts to effectively me et business planning needs. Monitored gross and net sales, including gross margi ns, producing forecasts and trending analysis assessing the performance of multi million-dollar accounts and business units. Prepared annual $20,000,000+ budget,

in addition to performing ad-hoc analysis / reporting and developing financial forecast models to present data and guide overall investment strategies. * Provided financial support and analysis to Operations and Marketing, aiding in strategic development of business processes and cost savings initiatives. * Effectively positioned strategies to maximize return on investment on both sho rt- and long-term scales. Championed these initiatives through presentation crea tion and delivery to senior executives. * Successfully forecasted projects 100% to within budget, through active communi cation, and effective tracking of key financial areas. * Implemented additional key performance indicator, resulting in a more comprehe nsive forecasting model and accurate expense tracking. Adelphia Communications Orlando, FL 2003 to 2006 Business Operations Manager Lead team of six direct reports with a total staff of 20, serving as Chief Finan cial Officer for the Central Florida division, and coordinating activities of mu lti-functional departments. Managed daily operations and ensured internal contro ls complied with Sarbanes-Oxley regulations. Directed activities across function al areas for finance, warehouse, and customer service departments. Developed and administered budgets, providing monthly reviews with senior executive leadershi p. Additionally, managed relationships with vendors, landlords, and various subc ontractors. * Increased operating cash flow 128%, from $2,700,000 to $6,300,000 by implement ing performance-based management, increasing communication, and business model r eengineering. * Decreased operating expenses 10%, from $14,500,000 to $13,100,000 by executing strategic cost control processes, renegotiating leases, and developing performa nce monitoring metrics. * Slashed bad debt levels nearly in half, from $1,100,000 to $535,000 through co llection technique training, incentive plan creation, goals communication, and r eal-time tracking. Community Loans of America Atlanta, GA 1996 to 2002 Area Manager Coordinated and directed field operation activities for 38 branch offices throug hout Florida, Georgia, and Alabama, leading mainstream functions such as financi al control, portfolio management, collections, forecasting, performance manageme nt, and team building. Conducted monthly operation reviews with senior managemen t and managed 38 direct reports with a total of 100 staff members. Conducted tra ining on Fair Debt Collection rules and regulations for up to 38 branch managers , and traveled to various locations for individual branch training. * Selected by President to establish new business unit, completing project two m onths ahead of schedule and generating $4,000,000 portfolio in first year. * Boosted loan portfolio 25% by executing effective marketing strategies combine d with enhancement of customer service strategy. * Decreased delinquent payments 37% through goal setting and increased communica tions within action team. Established a monthly tracking system to effectively i mprove underperforming business units. Career Note: In addition to the aforementioned experience, served as Assistant O perations Manager for Freeze Frame, Inc., Zone Manager for Circle K Corporation, and Senior Financial Analyst for Martin Marietta Company in Orlando, Florida. W as also a Staff Auditor at Arthur Andersen and Company in Tampa, Florida. EDUCATION Master of Business Administration

Florida Metropolitan University Bachelor of Science, Accounting Morehouse College Atlanta, GA

Orlando, FL