Justin Albaum 58 Princeton Place Wayne, NJ 07470 973-420-8662 ja1ae5e26@westpost.

net Professional Experience: Federal Reserve Bank of New York, New York, NY Public Affairs Analyst / Assistant Business Support Analyst (2006 - 2011) Handled public relations before, during, and after the financial crisis engagin g with a wide range of electronic, print, and broadcast media outlets, as well a s public affairs counterparts on matters such as Dodd-Frank/Reg Reform, AIG, Mai den Lane facilities, emergency lending facilities and programs, System Open Mark et Account holdings, financial reports, economic data, research reports, press r eleases, public statements and announcements, and general information on the Fed eral Reserve System and money and banking. Drafted circulars and email alerts for press releases, data releases, updates t o the website, speeches, events, programs, and other important updates and devel opments. Monitored and analyzed current events and market conditions to anticipate poten tial public statements. Supported lead communicators in the development of strategic communication init iatives and tools. Acted as the face of the bank, escorting and giving presentations to members of the media, professional organizations, business groups, graduate schools, and e xecutive officers. Client Instant Access, Fairfield, NJ Operations Manager (2003 - 2005) Promoted to operations manager in three months. Responsible for managing the conference call center and blast voice mail/email center. Provided leadership, training, and supervision to a staff of seven. Maintained and created new procedures and ideas to improve productivity and pro mote business growth. Created and implemented a customer service training program that greatly impact ed business retention and growth. American Income Life, Edison, NJ Life Insurance Agent (2002 - 2003) Responsible for setting up appointments with prospective clients via telephone and conducting in-home PowerPoint presentations. Attended extensive leadership training seminars and workshops. Studied customer service/sales techniques and psychology behind them. Known as one of the highest producers in the agency.

Executive Conferencing Incorporated, Wayne, NJ Conference Call Operator (2001 - 2002) Operated major earnings release event calls for many Fortune 100 companies. Communicated via telephone and e-mail with our clients(tm) executives through o ur investor relations department. Regarded as one of the top employees. Guitar Center, Totowa, NJ Department Manager (1999 - 2001) Provided supervision, leadership, and training to a sales staff of five. Promoted in eight months to become one of the youngest department managers in c ompany history. Education: Pace University, New York, NY B.B.A, major in finance, minor in economics, magna cum laude, GPA: 3.65, 2005 2010