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Microsoft Windows 7 x64 Home Basic Edition Service Pack 1 (Build 7601) Dell Inc.

Inspiron N4050 iTunes 10.5.3.3 QuickTime not available FairPlay 1.13.37 Apple Application Support 2.1.6 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 4.0.0.97 Apple Mobile Device Driver not found. Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.5.502 Gracenote MusicID 1.9.5.115 Gracenote Submit 1.9.5.143 Gracenote DSP 1.9.5.45 iTunes Serial Number 0016AB1C0314E780 Current user is not an administrator. The current local date and time is 2012-01-24 23:04:27. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is supported. Core Media is supported. Video Display Information Intel Corporation, Intel(R) HD Graphics Family **** External Plug-ins Information **** No external plug-ins installed. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {A0E48E38-502F-47BF-93B7-1D8186DAB1F7} Description: Dell Wireless 1701 802.11b/g/n IP Address: 192.168.1.2 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Enabled: Yes DHCP Server: 192.168.1.1 Lease Obtained: Tue Jan 24 21:51:38 2012 Lease Expires: DNS Servers: Wed Jan 25 21:51:38 2012 192.168.1.1

Adapter Name: {814B4C6D-3709-416D-AE1B-FAD4C0BA41DF} Description: Realtek PCIe FE Family Controller IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 05:30:00 1970 Lease Expires: DNS Servers: Thu Jan 01 05:30:00 1970

Adapter Name: {9BD1741E-C866-45E3-884F-C0E399F40848} Description: Bluetooth Device (Personal Area Network) IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 05:30:00 1970 Lease Expires: DNS Servers: Active Connection: LAN Connection Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No SSL 3.0 Support: Enabled TLS 1.0 Support: Enabled Firewall Information Windows Firewall is on. iTunes is NOT enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was unsuccessful. The network connection timed out. Connection attempt to firmware update server was unsuccessful. The network connection timed out. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2012-01-24 23:02:46. **** CD/DVD Drive Tests **** LowerFilters: PxHlpa64 (2.0.0.0), UpperFilters: GEARAspiWDM (2.2.0.1), D: PLDS DVD+-RW DS-8A8SH, Rev KD11 Drive is empty. Thu Jan 01 05:30:00 1970

**** Device Connectivity Tests **** iPodService 10.5.3.3 (x64) is currently running. iTunesHelper 10.5.3.3 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers: Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly. Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly. No FireWire (IEEE 1394) Host Controller found. **** Device Sync Tests ****

No iPod, iPhone, or iPad found.

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