EXECUTIVE SUMMARY

The purpose of the dissertation was to find out the buyers buying behavior and customer satisfaction towards Hindustan Times in the city of Muzaffarpur.. The objective of the study was to understand the buyers behavior and satisfaction towards price, quality and availability of Hindustan Times in Muzaffarpur. The study also intended to find the various buying motives and the customers awareness level and acceptance level of customers and their expectation from Hindustan Times. The study will help the company to better position their products across various customer segments and also in creating the awareness about the quality of the companies various product line through effective advertisement. The information was collected through a well structured questionnaire by a house hold survey, the target respondents being anybody who is residing in Muzaffarpur and has use for newspaper.. The research design is descriptive in nature. The sampling technique used was convenience sampling. The data collected through the questionnaire has been analyzed using statistical tools such as percentage analysis. MS Excel has been used to analyze the data. It was found by analyzing the date that there is strong brand awareness about Hindustan times. The majority of the customers were found to be men and students at that. Availability of newspaper in the early morning times has been found to be a major advantage. The suggestion revolve around the findings and objective of the study the major suggestions being introduction of value adding services like home delivery by the company itself and Also added stress on advertisement is suggested to target the customers more effectively.

FACTORS INFLUENCING CONSUMER BUYING BEHAVIOR

This figure represents the major influences on consumer buying decisions. There are intrapersonal, inter-personal and many other environmental variables that affect consumer decision making process. The inter-personal influences include family, social class, reference group, cultural and financial status of an individual. The intra-personal variables include motivation, perception, learning, attitudes and personality of the buyer. EVOLUTION OF MARKETING
1. Barter System:

The goods are exchanged against goods, without any other medium of exchange like money.
2. Production Orientation:

This was the stage where producers, instead of being concerned with the consumer preferences, concentrating on the mass production of goods for the purpose of profit. They cared very little about the customers.
3. Sales Orientation:

This stage witness major changes in all the spheres of economic life. The selling activity becomes the dominating factor without any efforts for the satisfaction of the consumer needs.
4. Marketing Orientation:

Customers importance was realized only as a means of disposing of goods produced. Competition becomes stiffer. Aggressive advertising, personal selling large scale sales promotion etc are used as tools to boost sales.

5. Consumer Orientation:

Under this stage only such products are brought forward to the markets which are capable of satisfying the taste and expatiation of consumer and to satisfy customers.
6. Management Orientation:

The marketing function assumes the managerial role to coordinate all the interacting businesses with the objectives of planning, promoting and distributing want satisfying products and service to the present and potential customers.

INTRODUCTION TO CONSUMER BUYING BEHAVIOR

Todays markets are witnessing several changes in character and complexity at an incredible pace. The last few decades have seen companies operating in a highly competitive environment. In the present scenario each and every marketing activity revolves around the customers and the economy is referred to as CONSUMER DRIVEN. It is the focal point of all business activities. In the earlier stage of economic revolution, consumer had to accept what producer had produced that is caveat emptor, which means buyer bewares. But today consumer dictates the quality standers, the specification to the manufacturer to manufacture what they wants and corporate strategies evolved around the consumer changing to caveat vendor, that is seller beware. Now the marketing managers have come to a conclusion that the best way to achieve success is to serve and satisfy the consumer needs. DEFINITION AND MEANING OF CONSUMER BUYING BEHAVIOR Consumer buying behavior is define as all psychological, social and physical behavior of potential customer as they become aware of, evaluate, purchase, consume, tell others about the products and services. Behavior is a minor in which everyone shows his or her image. It is a process of responding to stimuli. Consumer behavior is to do with the activities of individuals in obtaining and using the goods and services, it encompasses the decision making process that precedes and determines

purchases. It is the process whereby individuals decide whether, what, when, how and from whom to purchase goods and services. A consumer market can be defined as all the individuals and households who buy goods and services for personal consumptions. INTRODUCTION TO CONSUMER SATISFACTION Customer satisfaction, a business term, is a measure of how products and services supplied by a company meet or surpass customer expectation. It is seen as a key performance indicator within business and is part of the four perspectives of a Balanced Scorecard. In a competitive marketplace where businesses compete for customers, customer satisfaction is seen as a key differentiator and increasingly has become a key element of business strategy.

MEASURING CUSTOMER SATISFACTION:

Organizations are increasingly interested in retaining existing customers while targeting noncustomers; measuring customer satisfaction provides an indication of how successful the organization is at providing products and/or services to the marketplace. Customer satisfaction is an ambiguous and abstract concept and the actual manifestation of the state of satisfaction will vary from person to person and product/service to product/service. The state of satisfaction depends on a number of both psychological and physical variables which correlate with satisfaction behaviors such as return and recommend rate. The level of satisfaction can also vary depending on other options the customer may have and other products against which the customer can compare the organization's products. Because satisfaction is basically a psychological state, care should be taken in the effort of quantitative measurement, although a large quantity of research in this area has recently been developed. Work done by Berry (Bart Allen) and Brodeur between 1990 and 1998 defined ten 'Quality Values' which influence satisfaction behavior, further expanded by Berry in 2002 and known as the ten domains of satisfaction. These ten domains of satisfaction include: Quality, Value, Timeliness, Efficiency, Ease of Access, Environment, Inter-departmental Teamwork,

Front line Service Behaviors, Commitment to the Customer and Innovation. These factors are emphasized for continuous improvement and organizational change measurement and are most often utilized to develop the architecture for satisfaction measurement as an integrated model. Work done by Parasuraman, Zeithaml and Berry (Leonard L) between 1985 and 1988 provides the basis for the measurement of customer satisfaction with a service by using the gap between the customer's expectation of performance and their perceived experience of performance. This provides the measurer with a satisfaction "gap" which is objective and quantitative in nature. Work done by Cronin and Taylor propose the "confirmation/disconfirmation" theory of combining the "gap" described by Parasuraman, Zeithaml and Berry as two different measures (perception and expectation of performance) into a single measurement of performance according to expectation. According to Garbrand, customer satisfaction equals perception of performance divided by expectation of performance. The usual measures of customer satisfaction involve a survey with a set of statements using a Likert Technique or scale. The customer is asked to evaluate each statement and in term of their perception and expectation of performance of the organization being measured.

NEED FOR THE STUDY An understanding of consumer behavior is essential in marketing planning and program. The study of the consumer behavior will help the marketing managers to shape marketing strategies suitable to consumers needs. Marketing activities start and ends with the consumers. Today the competition is intense and the challenge before the marketers is to understand the diversity of consumer behavior and offer goods and services accordingly. The marketers should also constantly upgrade the consumers about their products by finding new dimensions. The need to study consumer behavior is not only concern with what consumer buy? But with a preview of:

Who buys products/ services? How do they buy products or services? Where do they buy them? When do they buy them? How often do they buy them? Why do they buy them? How often they use them? Are they satisfied with the product?

These questions will help in understanding better what factors influence the decision making process of consumers. The ultimate success for any marketer will depend on how a consumer behaves and whether his/ her behavior is an indication of an acceptance of the products or services offered by the company. But marketers are faced with the complex task of consumers who are not predictable. Therefore it becomes very necessary to understand, analyze and evaluate the consumer behavior and customer satisfaction in a systematic manner and act accordingly for existence.

AN ORGANISATIONAL STUDY ON CONSUMER BEHAVIOUR OF HINDUSTAN TIMES, MUZAFFARPUR

Submitted in Partial Fulfillment of the Requirements of Bangalore University for awarding the degree of
MASTER OF BUSINESS ADMINISTRATION By: SAKET SINHA REG. NO: 08SKCM 6080
Under the guidance of: Mr. SANJAY SINHA

EMPOWERING MINDS

ACHARYA INSTITUTE OF MANAGEMENT & SCIENCES, 1st cross, 1st stage, Peenya Industrial Area, Bangalore-560 058 Session: 2008-2010

DECLARATION:

I hereby submit A DISSERTATION ON CONSUMER BEHAVIOUR OF HINDUSTAN TIMES, MUZAFFARPUR to the Department of Management, Bangalore University in partial fulfillment of requirements of MBA Programme. Its a bonafied work carried by me under the guidance of Mr SANJAY SINHA

Place:Muzaffarpur

(Saket Sinha)

Date:

ACKNOWLEDGEMENT:

The successful completion of any task would be incomplete without complementing those who made it possible through their guidance, encouragement and co-operation. I am thankful to Prof. Kiran Reddy, Principal and CEO (AIMS) and Prof. Ranganathan, Program Director (MBA) for permitting me to carry out this Organizational study, and also for their kind co-operation. I express my gratitude to my company guide Mr. SANJAY SINHA for his valuable guidance, encouragement and assistance to complete the project. I would also like to acknowledge the contribution of my internal guide MS. GANGAMBIKA DESHNUR for her full-fledged guidance. My family and friends extended their incredible support in making the project successful to whom I am grateful.

SAKET SINHA

INDUSTRY PROFILE
A BRIEF HISTORY OF NEWSPAPERSThe newspaper as we know it today is a product born of necessity, invention, the middle class, democracy, free enterprise, and professional standards. Pre-history "newspapers" were one-to-one in nature. The earliest variation on a newspaper was a daily sheet published in 59 BC in Rome called Acta Diurna (Daily Events), which Julius Caesar ordered posted throughout the city. The earliest known printed newspaper was in Beijing in 748. In 1451, Johannes Gtenberg uses a press to print an old German poem, and two years later prints a 42-line Bible -- the significance being the mass production of print products, ushering in an era of newspapers, magazines, and books. By 1500, the genesis of a postal system can be seen in France, while book publishing becomes popular throughout Europe and the first paper mill can be found (England). Zeitung (newspaper) is a news report published in Germany in 1502, while Trewe Encountre becomes the earliest known English-language news sheet in 1513. Germany's Avisa Relation oder Zeitung, in 1609, is the first regularly published newspaper in Europe. Forty-four years after the first newspaper in England, the Oxford Gazette is published, utilizing double columns for the first time; the Oxford/London Gazette is considered the first true newspaper. The first North American newspaper, Public Occurrences Both Foreign and Domestic, was published in 1690 in Boston. The 1700s was a century in which market elements were created that encouraged the development of daily newspapers: rising literacy, the formation of nation-states, a developing postal system, the proliferation of urban centers, a rising literary and philosophical tradition emphasizing democratic involvement in government, and technologies that supported newspaper production. In short, it was a great news century. The first daily newspaper was The Daily Courant in London, 1702. In 1754, The Daily Advertiser in London uses the first four-column

format. France's first daily newspaper appears in 1777, Journal de Paris, while the first United States daily was the Pennsylvania Packet in 1784. The rise of the middle class transformed newspapers in the 1800s. A penny (US$0.01) buys a New York newspaper in 1833, opening up the first mass market for newspapers. In 1847, the telegraph is used as a business tool, transforming far-away stories. In 1873, an illustrated daily newspaper can be seen in New York. In 1878 the first full-page newspaper advertisements appear, and in 1880 the first photographs are seen in newspapers, using halftones. With the basic technical groundwork for the modern newspaper in place by the late 19th century, the story of newspapers in the 20th century was about professional development and adaptation to changing consumer and media markets. The story also involved an evolving business model that rode an ever-growing wave of mass-market advertising. Increased profitability and higher revenues attracted publicly owned corporations interested in buying newspapers from descendants of company founders, while simultaneously exposing newspapers to the whims of cash- and profit-hungry stock markets. By 2000, newspapers were juggling priorities: fragmentation of news consumption, fragmentation of advertising investments, the advantages and disadvantages of being a mass medium, balancing the wants of the marketplace with the company's duty to provide the needs of the marketplace, a journalistic backlash against industry changes, the sheer physicality of ink-onpaper production and distribution versus digital distribution, increasing profit pressure surrounding the core print product, and extension of the company's core brand into other profit centers.

These are the top five Indian English news papers The times of India. The Hindu. Hindustan Times. Deccan Chronicle.

The Indian Express.

CIRCULATIONS OF TOP 5 INDIAN ENGLISH NEWSPAPERS

PRINT MEDIA
India offers a promising market for the print media industry. The expected CAGR of 12 per cent up to 2010 is a result of the increasing rate of literacy and thus the increase in the number of people reading newspapers and magazines. Also, the demand for the latest events in the country and the world is driving the newspaper industry growth. In 2010, the print media is expected to reach Rs 19,500 crore from its present value of Rs 10,900 crore.

Current size: Rs 10,900 crore Projected size by 2010: Rs 19,500 crore CAGR: 12%

The bright future and the immense scope of the Indian print media have also aroused the interest of foreign investors and recently the government has opened up the sector to foreign investment. Foreign media has also shown interest in investing in Indian publications. The revenues for India's newspaper market are generated from advertising and circulation. India's growth rate in this segment is poised to be higher than the average rate of growth in the AsiaPacific region over the next four years. Digital printing, new ways of promotion and distribution are the latest trends and content being the focus of the print media industry. A few leaders in India in this segment are: Times of India Group, Dainik Jagran, Lok satta, The Hindustan Times and The Hindu.

HISTORY
Hindustan Times was inaugurated by Mahatma Gandhi in 1924. Since then, the newspaper has established its presence as a newspaper with editorial excellence and integrity. One of India's leading and most respected English dailies, HT has always prided itself in spotting emerging trends and reflecting the same through its unmatched editorial prowess. Today, Hindustan Times-Delhi edition has the unique distinction of being the largest selling single edition English newspaper in India.

QUICK OVERVIEW OF HISTORYSeptember 26, 1924

This date marked the august beginnings of Hindustan Times with Mahatma Gandhi, the Father of the Nation inaugurating the newspaper.

1927
Hindustan Times, was reborn as Hindustan Times Ltd., a limited liability company.

1936
The Hindi daily Hindustan was launched, which remains the dominant newspaper in the core Hindi belt of northern India.

1937
Devdas Gandhi was appointed the Managing Editor of the newspaper and remained the managing editor till his death in 1957.

1942
The Hindustan Times was one of the few newspapers that stopped publishing the newspaper for four and a half months as it refused to accept the British imposition of censorship on all newspapers.

1947
The year India gained its freedom, was also the year Hindustan Times attained the status of being the dominant newspaper in Delhi.

1957
The newspaper circulation grew from 58,693 copies to 144,287 in 1970 after KK Birla took over the mantle from GD Birla.

1960
The Hindi literary magazine Kadambini was launched.

1964
The group started actively targeting the youth of India and launched the Nandan magazine.

1991
At the start of liberalization of India, Hindustan Times moved to becoming an autonomous power center in a mature democracy.

1999
The Hindustan Times celebrated its platinum anniversary.

2000
With a focus on localization, five new editions for Calcutta, Bhopal, Ranchi, Chandigarh and Jaipur were launched

2003
The media business of was de-merged and incorporated under HT Media Ltd.

2004
HT Media Ltd was listed as a public company and attracted external funding.

2005
Hindustan Times successfully entered the Mumbai market with a refreshingly new product and content mix.

2006

Fever 104 FM is launched, in technical collaboration with the Virgin Group. Hindustan was relaunched re-establishing the company's prominent presence in the regional news space.

2007
Mint, the business paper in partnership with the Wall Street Journal was launched in Delhi and Mumbai. In the internet space, Hindustantimes.com was relaunched and Livemint.com was introduced.

2008 Firefly e-Ventures, an HT Media Company launched its first portal for job seekers, Shine.com

COMPANY DETAILS
Type

Daily newspaper Broadsheet HT. Media. LTD. 1924 Centrist English New Delhi www.hindustantime .com

FormatOwnerFoundedPolitical allegiance-

Language

HeadquartersWebsite:

Details of the companyHT Media found its beginning in 1924 when its flagship newspaper, Hindustan Times was inaugurated by Mahatma Gandhi. HT Media (BSE, NSE) has today grown to become one of India's largest media companies Produced by an editorial team known for its quality, innovation and integrity, Hindustan Times (English) and Hindustan (Hindi), have a combined daily circulation of 2.25 million copies and a readership base of 12.4 million readers to their credit. Both dailies enjoy a strong brand recognition among readers as well as advertisers To cater to the large readership base, HT Media operates 19 printing facilities across India with an installed capacity of 1.5 million copies per hour. In addition to Hindustan Times and Hindustan, HT Media also publishes a national business newspaper, Mint. Mint is a one-of-its-kind newspaper in the sense that the company has an exclusive agreement with the Wall Street Journal to publish Journal-branded news and information in India. Mint is today the second-largest business newspaper in India with presence in the key markets of Delhi, Mumbai and Bangalore. HT Media, through its subsidiary HT Music and Entertainment Company Ltd., has made its foray into electronic media. Diversifying its ambit of operations, the company in a consulting partnership with Virgin Radio, has launched the FM radio channel - Fever 104. Currently available in Delhi and Mumbai, Fever 104 has established a strong presence as being one of the most vibrant channels on air. In a short span of two years, the channel's rise has been meteoric considering its position in Delhi as the No. 2 station on the popularity charts

Internet businesses of HT Media, incorporated under Firefly e-ventures, operate leading web portals Hindustantimes.com and livemint.com in the general and business news categories respectively. The company has recently launched Shine.com, a job portal which has received high appreciation from consumers and industry for its innovative design and usability.

HT Media reported FY 2007 annual revenue of $245 million. For the fiscal third quarter ended March 31, 2007, the company reported a 13% increase in revenue to $82 million and a 10% increase of profit after tax (PAT) to $9 million from the year-ago quarter.

BOARD OF DIRECTORS

Chairperson Directors

Shobhana Bhartia Roger Greville, K N Memani, Y C Deveshwar,N K Singh

Whole-time Directors

Priyavrat Bhartia, Shamit Bhartia

The Board of Directors and Management of HT Media comprises eminent persons from diverse professional fields, who bring with them vast professional experience to the company.
A rich mix of veterans in media and top leaders from non-media sectors, from both India and abroad, HT Medias Management team reflects the company's desire to be the best by leveraging diverse strengths. The management team comprises people from varied verticals such as media, FMCG, telecom, automobiles, each of whom add fresh perspective to the rich experience of media industry stalwarts. This rich talent pool is ably assisted by our Global Think Tank. Chairperson Mrs. Shobhana Bhartia, who has been associated with the company since its inception, has taken over as the Chairperson on September 18, 2008. She has spearheaded the company's long-term

vision and strategy. Mrs. Bhartia is in charge of formulating and directing the editorial policies of the company and has more than 20 years of experience in the newspaper industry. Mrs. Bhartia is a graduate from Calcutta University and is a recipient of the Padma Shri Award by the Government of India in 2005. Mrs. Bhartia has received several other awards, including the Outstanding Business Woman of the Year(2001) by PHD Chamber of Commerce & Industry, the Global Leader for Tomorrow(1996) by the World Economic Forum, Davos and the National Press India Award(1992). She has been on the board of Indian Airlines Limited and on the North Regional Board of the Reserve Bank of India.

Awards
Acknowledged in the industry for best practices and consistent delivery
The true reflection of our undying commitment to quality is the large number of awards and accolades we have received from industry and customers alike. We not only stole the show at recent Asia Media Awards 2008, but also qualified for the coveted membership of IFRA INCQC awarded jointly by NAA (Newspaper association Of America) and IFRA (Europe).

Print Journalism Others

Kolkata plant gets SNAP Award - 2008 Lucknow plant gets SNAP Award - 2008

Hindi Hindustan - Greater Noida recieves INCQC Club membership for 2008-10 The goal of the International Newspaper Color Quality Club is to raise day-to-day quality in reproduction and printing. The quality competition is organised jointly by Ifra (www.ifra.com), NAA (Newspaper Association of America: www.naa.org) and PANPA (Pacific Area Newspaper Publishers Association: www.panpa.org.au). Newspapers that participate with success are awarded membership for a two-year period in the exclusive club of top-quality titles.

This quality benchmarking competition has been organised at two-year intervals since 1994 and this time attracted the record number of 198 registrations. Kolkata plant gets SNAP Award - 2008 Kolkata plant gets SNAP Award in February 2008 The Specifications for Newsprint Advertising Production (SNAP) are designed to improve reproduction quality for newsprint production and provide guidelines for the exchange of digital file information. SNAP is intended for advertisers, advertising agencies, publishers, pre-press managers, material suppliers, commercial and newspaper printers. Lucknow plant gets SNAP Award - 2008 Lucknow plant gets SNAP Award in March 2008 The Specifications for Newsprint Advertising Production (SNAP) are designed to improve reproduction quality for newsprint production and provide guidelines for the exchange of digital file information. SNAP is intended for advertisers, advertising agencies, publishers, pre-press managers, material suppliers, commercial and newspaper printers. Sanskriti Award for Journalism Chitrangada Choudhary, Principal Correspondent - HT Mumbai received the "Sanskriti Award for Journalism". This award is intended for journalists who make significant contributions towards any branch of journalism. Chitrangada qualified for this award because of her investigative reportage revealing the bleeding of the state's rural employment guarantee scheme, corruption in Mumbai's slum rehousing projects, the abuse of children in welfare institutions and the official neglect of historic cave monuments that resulted in public interest litigations, legislative questions and police probes. Ramnath Goenka Excellence in Journalism Awards

Two editorial projects by Hindustan Times won the Ramnath Goenka Excellence in Journalism Awards 2007-08. National Special Projects Editor Neelesh Misra and Associate Editor Nagendar Sharma won the award for reporting `India Invisible, a nine-part national series on insurgency called India Besieged. From Kashmir to Chattisgarh to Jharkhand to Manipur, Neelesh and Nagendar separately travelled to 7 states affected by insurgency, trying to drive home one larger theme: insurgency has become an excuse for misgovernance in India. Principal Correspondent Sayli Udas Mankikar won the Prakash Kardaley Memorial Award for Civic Journalism for her two-month series on dwindling number of open spaces in Mumbai. Saylis series focused on how 49 of Mumbais open spaces were being lost to private builders, and 20 of the citys gymkhanas were denying public access. K C Kulish International Award Hindustan Times won K C Kulish International Award for journalistic efforts towards Human Development, instituted by Rajasthan Patrika. This came for a series done on changes in the Muslim community The New Muslim: From masjid to market, a journey. Neelesh Misra, Sunita Aron, Samar Halarnkar and Rajeev Mukherjee reported the series The same jury also recognized two other series of stories by the Hindustan Times for special mention: India Besieged by Neelesh Misra & Nagendar Sharma War Torn by Kuldeep Maan & his team in Chandigarh. Asia Media Awards 2008 The Asia Media Awards recognizes and rewards excellence among individuals and organizations in the Asian Region. And this was the first big one for the Hindustan Times -- Himanshu Vyas won Gold in the general news category; Satish Bate got silver in sports and Ritesh Uttamchandani received

Judges special recognition award for Best Newspaper Photography and Rajnish Kakade got the same in the spot news category. The Statesman award for rural reporting Pankaj Jaiswal won The Statesman award for rural reporting in 2007 for being the first to report the Bundelkhand drought and its impact on people of that region. Hindustantimes.com wins PC World Web Awards for best technology usage for 2nd time in a row Hindustantimes.com takes pride in constantly upgrading itself to successfully meet the growing and evolving demands of its consumers. The site creates synergy between cutting edge technology, editorial content and of course the most important component the end user. Its path breaking efforts have been recognized by the web world and the site has bagged PC World Web Awards 'Excellence in Technology Usage' award in the News Category for the second time in a row. According to the jury, Hindustantimes.com is the best designed news site proving very relevant for news readers and those who were looking for that extra edge from a news site. We need not say more! PACE gets Presidents Pat If you are a teacher and your students are bored with the way subjects are being taught in school, especially when they are studying history and not events they can relate to it s time perhaps to join HTs PACE Programme. This has been pointed out by the President of India, Dr. A.P.J. Abdul Kalam. The Presidents comments figure on the RashTrapati Bhavans official web site, www presidentofindia.nic in in the childrens Corner carrying Kalams answers to questions e-mailed to him by children. Education Friendly Media award The Society for Unaided Private Schools of Rajasthan conferred PACE with the Education Friendly Media award for activities conducted under the aegis of PACE.

Rotary Club of Calcutta honours PACE The Rotary Club of Calcutta honoured PACE Manager Kolkata for contributions made in the field of social education

PARTNERS
The success of commitment to quality companys partnership is a reflection of the joint ideas, goals and

Our path to success has leapt several steps more with successful alliances from the best across the globe. These partnerships have helped us gain the best practices and technologies used by the industry leaders and raise our benchmark to the global standards. We would continue to keep our commitment to our consumers with the best technologies, innovations, products etc from around the world.

Partners:

Burda Redmatch The Wall Street Journal Velti Virgin

Burda
Burda has interests in publishing, radio, event management and the internet. Apart from staging the largest premium annual digital conference in Europe, Burda also publishes and prints several hundred magazines including local editions of Elle, Playboy and Focus, and catalogs. In June 2008, Dr Burda was conferred with the "Hall of Fame 2008" award in Germany by the Manager magazine earlier this week for his outstanding contribution to the economic, social and political development of Germany.

Redmatch
Redmatch is a world leader in online recruitment solutions. Using unique Real-Time Job Matching technology, Redmatch enables recruiters to find and hire the best people, faster and more cost effectively. Thousands of satisfied users are already using the Redmatch products. Redmatch provides a variety of products including: Job portals solutions, newspaper online employment advertising solutions, corporate Applicant Tracking Systems, staffing companies solutions and more.

The Wall Street Journal

The Wall Street Journal, the flagship publication of Dow Jones & Company (NYSE: DJ; www.dowjones.com), is the world's leading business publication. Founded in 1889, The Wall Street Journal has a print and online circulation of nearly 2.1 million, reaching the nation's top business and political leaders, as well as investors across the country. Holding 31 Pulitzer Prizes for outstanding journalism, the Journal seeks to help its readers succeed by providing essential and relevant information, presented accurately and fairly, from an authoritative and trusted source. The Wall Street Journal print franchise has more than 600 journalists world-wide, part of the Dow Jones network of nearly 1,900 business and financial news staff. Other publications that are part of The Wall Street Journal franchise, with total circulation of 2.7 million, include The Wall Street Journal Asia, The Wall Street Journal Europe and The Wall Street Journal Online at WSJ.com, the largest paid subscription news site on the Web. In 2006, the Journal was ranked No. 1 in BtoB's Media Power 50 for the seventh consecutive year.

Velti
Veltis market-leading mobile marketing technology platform, coupled with its experience in the mobile advertising industry, enables clients around the world to deliver an extensive range of highly targeted marketing campaigns. With operations in 25 countries, and a mobile marketing joint venture with the Interpublic group, a top global holding group of advertising agencies, Velti has the ability to reach through its platform an estimated 1.4 billion consumers. Veltis unique Mobile Marketing and Advertising Platform manages the full cycle of planning, execution and

monitoring of multiple campaigns across differing mobile formats and channels, offering customers more than 70 mobile marketing and advertising templates, which can be managed from one user interface.

virgin
One of the most respected brands in Britain - is involved in a variety of businesses including airlines, trains, finance, soft drinks, mobile phones, holidays, cars, wines, publishing, fashion and of course Music. What tie all these businesses together are the values of the brand and the vision and ambition of its founder Sir Richard Branson. Virgin Radio went on-air in London at 12.15pm on 30 April 1993 - promising to play classic album tracks and today's best music. It has since been sold to Ginger Media (which was subsequently bought by SMG plc). Virgin also currently broadcasts on DAB across England, Scotland and Wales, on digital TV and cable.

Print Works 2008

Print Works a one stop shop for space selling in any of the publications in HT, has remarkably maintained the tradition of ours as the first Indian media company to have organized this expo, much to the chagrin of other media houses. Held for five days in April end-May, it fetched huge ad revenues to the company. The novel concept, undoubtedly, set our company in the league of top notch organisations which are always in the lookout of avenues to widen their clientele. Moreover, it took place barely a few months after the media marketing departments of Hindustan Times, Hindustan and Mint were integrated. It wont be wrong to say that Print Works reaped the harvest, seeds of which were sown during this integration. To woo the advertisers, a mega prize of Volvo S80 will also be given after a lucky draw to be taken place in April 2009.

HT Media Limited is a mammoth player in the print media in India. The extent of its presence is undisputed in that it is the top leader in the English newspaper market in North India and occupies second place in the Hindi newspaper market in North India and East India. The group

now intends to further consolidate its already established position as a vibrant and modern media powerhouse.

Print media Reporting

Management

Editorial

Desk

production marketing sales HR finance supply chain

IT Editorial

Chief reporting

desk- news editor

Crime report

cine report

adver. Page1 Page2 Page3

PRINTEnglish Hindustan Times. Mint. Brunch.

Sunday Mega. HT Line.

Hindi Hindustan. Nandan. Remix Kadambani.

RADIOFever 104 FM.

INTERNETWith brands like HindustanTimes.com, Livemint, Desimartini and Shine.com, Firefly spearheads HT Media's foray into the Internet media space. Firefly e-Ventures Ltd., a 100% HT Media subsidiary, focusses on creating and building brands and businesses in the Internet media space. Firefly aims to combine HT Medias 84-year old legacy as one of Indias largest and most respected names in the media industry, with the innovation and energy that characterize the Internet space. Compelling product ideas, creative use of design and intuitive user interface, backed by a knowledgeable sales force and customer service are the hallmarks of Firefly products. With brands like Hindustantimes.com, Livemint.com, Desimartini.com and Shine.com in its portfolio, Firefly promises to be an exciting addition to the HT Media family.

Some internet contactHindustanTimes.com

Latest breaking news from India and the world, on current affairs, business, sports, and entertainment Livemint.com Business news site combining editorial strength and credibility of the business daily Mint with best-in-class web interface. Shine.com Better careers for better people. HT Mobile 54242 SMS, Call, Log - redefining entertainment on the mobile. DesiMartini.com Social networking site for people from all over the world to connect to each other. HT Media Ltd. was founded when its flagship newspaper Hindustan Times was inaugurated. It is India's second-largest print media company and presently has a daily circulation of 2.25 million copies and a readership base of 14.49 million readers. With 17 printing facilities across India, it is capable of generating 1.5 million copies per hour. In the Internet domain, it functions as HindustanTimes.com portal. Its sister publications include the radio station, Fever 104, formed in collaboration with Virgin Radio; national business newspaper, Mint, which has been started under an agreement with Wall Street Journal; Hindustan, a Hindi daily; Nandan, a monthly children's magazine and Kadambani, a monthly literary magazine.

Mint Launches in Kolkata

Mint, HT Media's business daily in exclusive content partnership with The Wall Street Journal, is now going national. With the launch of the Kolkata edition on 25 May, the daily now has a national footprint that includes Delhi, Mumbai, Bangalore, Chandigarh and Pune as well. With an introductory price of Rs3, Mint will target the key business and policy leaders in the metropolis, in line with its reader profile nationally. The launch excitement will culminate on June 19 with a high profile event that debates how the potential of the East can be unleashed. With panellists that include the Honourable Finance Minister of West Bengal and Business Leaders from both the Public Sector and the Private Sector, the event will underscore Mint's commitment to bringing Clarity in Business to issues that matter.

HT Burda Media Ltd readies to capture market

Joint Venture between HT Media Ltd., India and Burda Druck GmbH

HT Burda Media Ltd. started its Pre-Press operations last year and is now aligned to start its Printing & Finishing operations at Greater Noida by the end of year 2009. With the completion of state-of-the-art Print Facility, HT Burda Media Ltd. will be in a position to capture a substantial share of the commercial printing business in India. HT Burda Media Ltd. intends to bring International quality standards and services to its Customers through proven technology of Gravure Printing. HT Burda Media Ltd. is a Joint Venture between HT Media Ltd., India and Burda Druck GmbH. Both the partners bring together over 100 years of experience in printing. HT Media Ltd. is primarily into the business of Newspaper ...

Fever 104 FM conquers Mumbai: No.1 in RAM

Fever 104 FM is the most aggressive radio station with No.2 FM Station in Delhi and Bangalore. May 11, 2009: Indias youngest and fastest growing FM channel, Fever 104 FM has gained the No. 1 position in in Mumbai leaving behind all the other FM channels in the city. With a share % of 16.9% (all people, 12+, Week 17), Fever 104 FM has stamped its authority on the market, with the second and third players in the market being far behind. Even in terms of TSL, Fever 104 FM has surged ahead with a total time spent listening of 386 minutes, which is only a validation of Fevers strong programming content and stickiness. In Delhi & Bangalore as well, Fever 104 FM has garnered great RAM results with an overall listenership share of 16.9% in Bangalore and 17% in Delhi.

Hindustan's Special Election Coverage - 'Right Information'

Hindustan, through its in-depth and wide coverage on the General Elections is giving - whats probably the only ammunition that one needs to participate in this big event; that ammunition being - Right Information. This right information is being brought to the readers through Hindustans special election coverage that includes views of Experts, state-wise analysis, reader viewpoints and minister report cards. In addition to this, Hindustan, through its association with some of the leading media brands like Google, Aaj tak and IBN 7 is giving its readers more avenues to seek in-depth information on their future leaders because we at Hindustan believe that not just voting but Informed Voting will bring the change that India ...

Shine.com crosses 2 million candidates

Within only ten months of its launch in June 2008, Shine.com, Indias newest and most innovative career portal, has now crossed the 2 million candidate mark. Shine.com is a product from Firefly eVentures a 100% subsidiary of HT Media Ltd., focused on building brands and businesses in the internet space.

Radio
Fever 104 FM is the premium radio station currently operational in the Indian cities of Delhi, Mumbai, Bangalore and Kolkata.

Fever 104 FM - Its all about the music Fever 104 FM, owned by HT Media Limited, was formed in technical collaboration with the Virgin group. The company entered the private FM radio market in the four main cities of Delhi, Mumbai, Bangalore and Kolkata with the brand Fever 104 FM. Fever 104 FM is a contemporary hits music station that plays a mix of regional, national and international hits.

Fever 104 FM
Fever 104 FM, a private radio station from HT Media Ltd, is present in the most vibrant and important markets of India including Delhi-the national capital, Mumbai-the financial nucleus, Bangalore-the technology hub and Kolkata-the cultural capital. Fever 104 FM has pioneered format programming in India by offering the latest contemporary regional, national and international hits. The station stays true to its core brand promise of Its all about the music with the best quality and maximum quantity of music on-air through its signature property of 40 minutes of non-stop music. Fever 104 has also been a trendsetter in organizing successful listener-focused promotions. While Fever 104 FM caters to 18-34 SEC A/B audience, its primary target audience is the 18-24 year old young adult, who is typically a college-goer or a young professional. Fever 104 FM has established itself as a discerning, witty, innovative radio station which seeks to bond with its listeners, through both its on and off-air tone and content. Fever 104 has also been involved in exciting and innovative concepts like Fever Jam, Music Election and the Fever 104 Concert with A.R. Rahman, thus well and truly positioning Fever 104 as the brand thats all about the music.

An organizational structure is a mostly hierarchical concept of subordination of entities that collaborate and contribute to serve one common aim. Organizations are a variant of clustered entities. The structure of an organization is usually set up in many a styles, dependent on their objectives and ambience. The structure of an organization will determine the modes in which it shall operate and will perform. Organizational structure allows the expressed allocation of responsibilities for different functions and processes to different entities. Ordinary description of such entities is as branch, site, department, work groups and single people. Contracting of individuals in an organizational structure normally is under timely limited work contracts or work orders or under timely unlimited employment contracts or program orders.

Organization structure
Muzaffarpur Unit (Business)

Unit Head(Business Head-muzaffarpur)

Media marketing

Sales

HR

Finance

Supply chain

M. Marketing Head

Production

News Print

IT

Marketing

Operation

Ad account

Machine

Operation

Printing

Binding & dispatch

maintenance Sales Operation Sales acct.

Inventory maintenance

Supply

Claim &Settlement

Waste control

Human Resources Department

The Human Resources Management (HRM) function includes a variety of activities, and key among them is deciding what staffing needs you have and whether to use independent contractors or hire employees to fill these needs, recruiting and training the best employees, ensuring they are high performers, dealing with performance issues, and ensuring your personnel and management practices conform to various regulations. Activities also include managing your approach to employee benefits and compensation, employee records and personnel policies. Usually small businesses (for-profit or nonprofit) have to carry out these activities themselves because they can't yet afford part- or full-time help. However, they should always ensure that employees have -- and are aware of -- personnel policies which conform to current regulations. These policies are often in the form of employee manuals, which all employees have. The Human Resources Department is responsible for the administration of a modern personnel merit system and an effective affirmative action program consistent with applicable provisions of law. A. Recruiting and examination of applicants.

B. Development of job classifications, including wages and benefits. C. Responsibility for labor relations, union negotiations, and employee relations. D. E. F. G. H. I. Maintenance of personnel records. Development and implementation of personnel policies, programs, and procedures. Implementation and administration of employee development and training programs. Provision of staff support to the Personnel Board. Management of a City-wide benefits program. Administration of City-wide safety, workers' compensation and loss prevention programs.

Shri Dinesh Mittal

VP-Legal, Tax & Company Secretary HT Media Limited

Policy of companyHT Media Ltd. is the sole owner of the website http://www.htmedia.in/ (hereinafter "website"). The Policy is applicable to the website. It may also be applicable generally to their other related websites provided it appears at the footer of the page therein. Information Collection Use

The information provided by the company shall be used by them to:

Improve their website and enable them to provide us the most user-friendly experience which is safe, smooth and customized;

Improve and customize their services, content and other commercial /non - commercial features on the website; Send their information on their products, services, special deals, promotions; Send to us service-related announcements on rare occasions when it is necessary to do so; Provide us the opportunity to participate in contests or surveys on our website (If we participate, they may request certain additional personally identifiable information from us. Moreover, participation in these surveys or contests is shall be completely voluntary and therefore shall have a choice whether or not to disclose such additional information);

Provide customer support and the services we request; Resolve disputes, if any and troubleshooting; Avoid/check illegal and/or potentially prohibited activities and to enforce Agreements ; Provide service updates and promotional offers related to their services/products. Comply with any court judgment / decree / order / directive / legal & government authority /applicable law; Investigate potential violations or applicable national & international laws; Investigate deliberate damage to the website/services or its legitimate operation; Detect, prevent, or otherwise address security and/or technical issues; Protect the rights, property or safety of HTML and/or its Directors, employees and the general public at large. Changing our Personal Information Account Protection Account Protection Security Links to Other Sites Changes in this Privacy Statement

Function of Finance Department-

The Finance Department is responsible for the financial functions and activities of the Council and for the administration of the Council's fiscal policy. It is also responsible for the financial activities of the Appalachian Development Corporation. Some important functions of F.M departmentPreparation of budget, appropriation of accounts, re-appropriations, surrender and savings. Control of expenditure and ways & means position. Audit Treasury administration Administration of Taxes i.e. Sales Tax, Entertainment Tax, Luxury Tax and Entry Tax etc. Service Conditions including Freedom Fighters Pensions. Resource mobilization through loans, Institutional Finance, Small Savings, Credit and Investment and public debt. Financial concurrence and advice. Compilation of Codes, Rules and procedures concerning financial transactions and having bearing on State finance and their implementation. Safety and investment of funds from consolidated funds, contingency fund and public accou

HT Media Annual Results 2008 09

HT Media Annual Results 2008 - 09 HT Media Limited today announced its financial results for the fourth quarter and year ended 31 March, 2009. The highlights of the firms operational and financial performance in 2008-09:

Round 1, 2009 released in May 2009. Hindustan Times maintains its leadership position in Delhi and the national capital region, while growing by 4% in Mumbai.

Hindustan continues to be the third largest, but fastest growing Hindi daily. Mint, India's second largest business daily, grows its readership by 25%, significantly narrowing the gap with the market leader in key markets.

Radio gains traction across stations; becomes No.1 station in Mumbai and Bengaluru while maintaining its No.2 position in Delhi Job ...

PRODUCTION DEPARTMENTProduction functions

Printing

Machine maint.

Operation

Binding & Dispatch.

This department is responsible for the entire manufacturing process, turning raw materials into finished goods. Under the leadership of a Works or Production Manager it has to:
1. identify the engineering or technical aspects of the production process 2. assess how long it will take to plan production 3. monitor progress, carrying out work studies and inspection

Now look at each of these functions in more detail: Engineering 1. Determines how product will be made 2. Assesses what technical equipment is needed 3. Checks on standard of raw material Planning
1. Identifies when production will take place 2. Estimates length of production

3. Ensures raw materials are delivered on time Controlling

1. Ensures production plan is being followed

2. Maintains quality standards 3. Monitors timescale The production departments objective is to consistently produce goods to the quality that the customer expects, on time and in the numbers the business requires. The production departments produce goods and takes care that they are producing the right amounts of goods and their production is good for the sale. They also check the quality of the products. They arrange things and they buy the raw materials for the products. They also take care that the equipments and the machine are in right order.

Production is the functional area responsible for turning inputs into finished outputs through a series of production processes. The Production Manager is responsible for making sure that raw material are provided and made into finished goods effectively. He or she must make sure that work is carried out smoothly, and must supervise procedures for making work more efficient and more enjoyable. For businesses to be competitive, Production and Marketing need to work in an integrated way. Marketing is concerned with knowing and understanding the requirements of customers, so that Production can provide the market led products that are required. This also requires excellent communication systems to be in place

Sales DepartmentSales are responsible for persuading the consumer to purchase the end product, manufactured through marketings research. The Sales Departments selling strategy could involve mailshots, travelling sales representatives, telephone sales and devising the sales interview. A sale is the pinnacle activity involved in selling products or services in return for money or other compensation. It is an act of completion of a commercial activity. A sale is completed by the seller, the owner of the goods. It starts with consent (or agreement) to an acquisition or appropriation or request followed by the passing of title (property or ownership) in the item and the application and due settlement of a price, the obligation for which arises due

to the seller's requirement to pass ownership, being a price the seller is happy to part with ownership of or any claim upon the item. The purchaser, though a party to the sale, does not execute the sale, only the seller does that. To be precise the sale completes prior to the payment and gives rise to the obligation of payment. If the seller completes the first two above stages (consent and passing ownership) of the sale prior to settlement of the price the sale is still valid and gives rise to an obligation to pay.

Some sales techniques are used like,

Direct sales Agency based sales Sales through agents Sales outsourcing Telemarketing Door-to-Door Business-to-Business Through electronic media

Functions of sales departmentThe chief functions of sales management are :

Recruiting and employing salesmen and fixing their compensation and respective territories. Training the salesmen in a knowledge of the goods and in methods of selling them. Supervising and directing the sales activities of the men out in the field, sending them letters and providing helpful information. Preparing and furnishing equipment for salesmen in the way of samples, sample cases, price lists, kits, portfolios, or whatever else may be necessary, depending on the nature of the business and the product or service sold.

Supervising and checking the expense accounts, route lists, detailed reports and daily letters of the salesmen. Determining sales quotas, providing bonuses and prizes, conducting sales contests and special sales campaigns. Preparing, or directing the preparation of, sales manuals, or salesmen's handbooks, giving detailed information about the company, the products, and the sales principles and methods involved in selling.

Cooperating with the advertising department by helping the salesmen utilize and sell the company's advertising and aiding them to assist customers to make use of advertising helps, and by obtaining reports from the field concerning the reaction to the company's advertising and that of competitors.

Cooperating with the production department in the matter of qualities, quantities, containers, packages, sizes and seasonal goods, and reporting their reaction on dealers and consumers.

Making investigations of the products or offering to discover new uses and new appeals to dealer or consumer. Conducting, or arranging for, special market surveys and analyses of territories with a view to discovering new markets for the goods or new methods of developing old markets.

Marketing Department:
"The perceptions and feelings formed about an organization, its products / services, and its performance is what is known as its brand. The Marketing Department is responsible for creating meaningful messages through words, ideas, images, and names that deliver upon the promises / benefits an organization wishes to make with its customers. Furthermore, the Marketing Department is responsible for ensuring that messages and images are delivered consistently, by every member of the organization." Marketing Department should be responsible for-

1. Focus on the Customer 2. Monitor the Competition 3. Own the Brand. 4. Find & Direct Outside Vendors. 5. Create New Ideas. 6. Communicate Internally. 7. Manage a Budget. 8. Understand the ROI. 9. Set the Strategy, Plan the Attack, and Execute Marketing management is a business discipline which is focused on the practical application of marketing techniques and the management of a firm's marketing resources and activities. Marketing managers are often responsible for influencing the level, timing, and composition of customer demand accepted definition of the term. In part, this is because the role of a marketing manager can vary significantly based on a business' size, corporate culture, and industry context. For example, in a large consumer products company, the marketing manager may act as the overall general manager of his or her assigned product. From this perspective, the scope of marketing management is quite broad. The implication of such a definition is that any activity or resource the firm uses to acquire customers and manage the company's relationships with them is within the purview of marketing management.

HT Marketing Solutions
HT Marketing Solutions has been formed to offer holistic solutions to clients aiming for a complete and effective connect with the target consumers. HT Marketing Solutions builds a powerful and appropriate idea for a brand after which mass media, activation and PR are used to provide an impactful implementation of the core idea.

SWOT ANALYSISA scan of the internal and external environment is an important part of the strategic planning process. Environmental factors internal to the firm usually can be classified as strengths (S) or weaknesses (W), and those external to the firm can be classified as opportunities (O) or threats The SWOT analysis provides information that is helpful in matching the firm's resources and capabilities to the competitive environment in which it operates. As such, it is instrumental in strategy formulation and selection.

POSITIVE INTERNAL EXTERNAL

NEGATIVE Strengths Opportunities Weaknesses Threats

SWOT ANALISIS OF HT MEDIA LTD.-

STRENGTHS Brand image/equity. Large network. It is equipped with highly skilled technical employees in the form of experienced and qualified persons. Added strength of HT media is its supportive staff in achieving the goals of organization Top level management is very supportive in experimenting of the organization. HT media is one of the leading company in the industry.

WEAKNESS Due to the large network it is very tuff task to handle it. Lack of marketing expertise. Undifferentiated products or services(i.e.in relation to the competitors)

OPPERTUNITIES Business expansion with strength & dynamics. Segmentation in news channels. Could develop new product. Local competitors have poor product. Support core business economies.

THREATS-

 Environmental effects would favour larger competitors. Retention of key staff critical because of big network channel. Vulnerable to reactive attack by major competitors.

Values & Vision Vision-

HT Media strives to be a visionary organization and not an organization with a vision. In our endeavour to have a shared understanding, alignment and commitment, we have derived our companys vision that sets the course and empowers people to take action.

ValuesThe values personified by HT Media are: CourageTo encourage the ability that meets opposition with skill, competence and fortitude. ResponsibilityBe accountable for results in line with the companys objectives, strategies and values EmpowermentSupport our people and give them the freedom to perform and to provide our readers with information to influence their environment. Continuous Self RenewalDetermination to constantly re-examine and re-invent ourselves for further innovation and creativity.

Goals of the organizationHT media-A rich heritage to live up to organizational values are the foundation stone on which the organizations image is built. These help the company realize its organizational goals and in turn transform lives. Their values drives them towards their goals of expansion, diversification and excellence.

SUGGESTION

It was really a memorable training undergone by me at HT Media ltd., of course as a student of second Year M.B.A. It was really an enthusiastic & unforgettable experience for me.

Here by I conclude by giving certain suggestion:-

The company has to concentrate more on new comers providing with better focused training, in order to reduce wastage of products in the process.

Company Should be segment in news channel.

The company must concentrate more on exports as there is huge untapped potential in those regions.

CONCLUSIONHT Media found its beginning in 1924 when its flagship newspaper, Hindustan Times was inaugurated by Mahatma Gandhi. HT Media (BSE, NSE) has today grown to become one of India's largest media companies. Produced by an editorial team known for its quality, innovation and integrity, Hindustan Times (English) and Hindustan (Hindi), have a combined daily circulation of 2.25 million copies and a readership base of 12.4 million readers to their credit. Both dailies enjoy a strong brand recognition among readers as well as advertisers. To cater to the large readership base, HT Media operates 19 printing facilities across India with an installed capacity of 1.5 million copies per hour.

All the departments were managed very well & there was clear delegation of Authority &

Responsibility, Right & Duties. Due to quality products, smart work of technical team & joint efforts of management & workers the company has bright future. Since last some years company has been developed more and more. The company gets excellence service and support from its expertise managerial group and the company holds excellent industrial relation.

ANNEXURE-1
QUESTIONNAIRE
I am a MBA student of Acharya Institute of management & sciences, Bangalore doing a dissertation, which titled as A study on consumer buying behavior of Hindustan Times in Muzaffarpur. Your feedback will be of immense benefit to me. This information will be used only for academic purpose. Kindly co-operate. PART A 1. Name : ________________________________________________ 2. Age 3. Gender : : ________________________________________________ Male Female Married Unmarried

4. Marital status :

5. Address : ________________________________________________ ________________________________________________

6. Telephone / Mobile : ________________________________________________ 7. E mail ID : ________________________________________________ 8. Qualification : ________________________________________________ 9. Occupation : Employed Business 1. Monthly Income (Rs.) 0 10,000 More than 40,000 PART B 1. Do you read Hindi Newspaper? Yes 10,000 20,000 20,000 30,000 30,000 40,000 Unemployed Others, specify___

2. Which Hindi newspaper do you prefer? Hindustan Danikjagran Aaj Other

3. How have you come to know about HindustanTimes & its product lines? Hoarding/Posters Television Word of mouth

4. From whom do you purchase Hindustan Times & its product line? Door delivery Near by shop

5. Which is the best page you like in Hindustan Times? Global page Local page Political page Sports page ditorial page

Economic / Business page

6. Are you satisfied with other media services? yes no

7. End use of Newspaper? Product information 8. Which page you Read first? Front page

Local information Political information

Employment information International information

Global page

Local page

Economic page

Sports page

9. How do you rate the overall quality of Hindustan Times? Excellent Good Average Below average

10. Are you satisfied with the products of Hindustan Times and its product lines? Highly satisfied

Satisfied

need to be improved

Poor

If unsatisfied give reason

11. Do you have any suggestion for the improvement of Hindustan Times & its product line?

ANNEXURE-2 FINANCIAL RESULTS

The highlights of performance of your Company during the financial year ended on 31st March, 2009 are as follows:
(Rs. in Crore)

PARTICULARS
Total Income Profit before Interest, Depreciation, Tax & Exceptional Items Interest Profit before Depreciation, Tax & Exceptional Items Depreciation Profit before Tax & Exceptional Items Exceptional Items

2008-09
1357.77 220.02 31.69 188.33 55.01 133.32 18.82

2007-08
1226.92 263.63 17.73 245.90 44.67 201.23 -

Profit before Tax Provision for Taxes Deferred Tax Charge Profit after Tax Balance from previous years brought forward (Net of adjustment) Amount available for appropriation Appropriations Transfer to General Reserve Proposed Dividend on Equity Shares Tax on Dividend Distribution Balance carried forward to Balance sheet

114.50 3.45 25.82 85.23 251.31 336.54 5.00 7.05 1.20 323.29

201.23 51.28 5.40 144.55 128.72 273.27 11.00 9.37 1.59 251.31

Websites:
http://www.htmedia.in

 http://www.hindustantimes.com

Other sources:
Information provided by the employees. Newspaper. Magazine.