CCNA DISCOVERY V4.

0
NETWORKING FOR HOME AND SMALL BUSINESSES INSTRUCTOR REFERENCE GUIDE

COMPARISON OF NEW CURRICULA WITH EXISTING CURRICULA

Prepared by Cisco Learning Institute

April 4, 2008

CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Networking for Home and Small Businesses Summary

New CCNA Discovery curriculum has been created to motivate and excite students by matching curriculum with teaching methodologies, student interests, and goals. Features include: Learning by doing Introduction to advanced technologies and converged networks Updated course GUI More efficient translation The CCNA Discovery curriculum can either be an Independent curriculum or possibly integrated into broader course of study at upper-secondary institutions, career and technical schools, and colleges.

April 4, 2008

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Networking for Home and Small Businesses Course Outline

Following is the outline for this new course with indications as to which topics contain new content. Course Outline 1.0 1.1 1.1.1 1.1.2 1.2 1.2.1 1.2.2 1.2.3 1.3 1.3.1 1.3.2 1.3.3 1.4 1.4.1 1.4.2 1.4.3 1.4.4 1.4.5 1.4.6 1.5 1.5.1 1.5.2 1.5.3 2.0 2.1 2.1.1 2.1.2 2.1.3 2.2 2.2.1 2.2.2 2.2.3 2.2.4 2.2.5 2.3 2.3.1
April 4, 2008

New/ Existing Content

Introductions to Computers and Applications Personal Computers and Applications How and Where Computers are Used Local and Network Applications Types of Computers Classes of Computers Servers, Desktops and Workstations Portable Devices Binary Representation of Data Representing Information Digitally Measuring Data Storage Capacity Measuring Speed, Resolution and Frequency Computer Components and Peripherals Computer System Motherboard, CPU, and RAM Adapter Cards Storage Devices Peripheral Devices Cases and Power Supplies Computer System Components Safety and Best Practices Installing Components and Verifying Operation Installing Peripherals and Verifying Operation Operating Systems Choosing the Operating Systems Purpose of an Operating System Operating System Requirements Operating System Selection Installing the Operating System OS Installation Methods Preparing for OS Installation Configuring a Computer for the Network Computer Naming Network Name and Address Planning Maintaining the Operating System Why and When to Apply Patches

1.1.1 1.1.8 1.1.2 1.1.2 New 1.2.1, 1.2.2, 1.2.3, 1.2.4 1.2.5 1.2.5, 1.2.9, 1.2.10 New New New New New New New New, 1.5.2 New

New New New New New New New New New

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Course Outline 2.3.2 2.3.3 3.0 3.1 3.1.1 3.1.2 3.1.3 3.1.4 3.1.5 3.1.6 3.2 3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.3 3.3.1 3.3.2 3.3.3 3.3.4 3.3.5 3.3.6 3.3.7 3.4 3.4.1 3.4.2 3.4.3 3.4.4 3.4.5 3.4.6 3.4.7 3.5 3.5.1 3.5.2 3.5.3 3.5.4 3.5.5 3.5.6
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Applying OS Patches Application Patches and Updates Connecting to the Network Introduction to Networking What is a Network? Benefits of Networking. Basic Network Components Computer Roles in a Network. Peer-to-Peer Networks Network Topologies Principles of Communication Source, Channel, and Destination. Rules of Communication Message Encoding Message Formatting Message Size Message Timing Message Patterns Protocol Use in Communication Communicating on a Local Wired Network Importance of Protocols Standardization of Protocols Physical Addressing Ethernet Communication Hierarchical Design of Ethernet Networks Logical Addressing Access and Distribution Layers and Devices Building the Access Layer of an Ethernet Network Access Layer Function of Hubs Function of Switches Broadcast Messaging Switch Behavior MAC and IP Address Resolution Protocol (ARP) Building the Distribution Layer of Network Distribution Layer Function of Routers Default Gateway Tables Maintained by Routers Local Area Network (LAN) Adding Hosts to Local and Remote Networks

New/ Existing Content New New

2.1.1 2.2.2 2.2.3 2.1.1 2.1.1, 5.1.12 2.1.4 2.3.1 2.1.5 2.3.5, 2.3.7 2.3.7 2.3.7, 3.3.3, 6.1.7 2.3.7 2.3.1 New, 2.3.1 2.1.5 2.1.5 6.1.4 6.1.1, 6.1.2 9.1.5 9.1.5 New 9.1.5 5.1.7 5.1.10 8.2.1 8.1.2, 8.1.3 6.2.1, 6.2.2 9.1.4 New New, 10.2.1 10.2.1 5.2 8.2.1, 9.3.7, 10.2.1, 10.2.4 2.1.6 8.2.2
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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Course Outline 3.5.7 3.6 3.6.1 3.6.2 3.6.3 3.6.4 3.6.5 4.0 4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.2 4.2.1 4.2.2 4.2.3 4.3 4.3.1 4.3.2 4.3.3 4.4 4.4.1 4.4.2 4.4.3 4.4.4 4.5 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.5.6 5.0 5.1 5.1.1 5.1.2 5.1.3 5.1.4 5.2
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Learn to Use Packet Tracer Plan and Connect a Local Network Plan and Document an Ethernet network Prototypes Multi-function Device Connecting the Linksys Router Sharing Resources Connecting to the Internet Through an ISP The Internet and How We Connect To It Explain what the Internet is Internet Service Providers (ISPs) The ISPs Relationship with the Internet Options for Connecting to the ISP ISP Levels of Service Sending Information Across the Internet Importance of the Internet Protocol (IP) How ISPs Handle Packets Forwarding Packets Across the Internet Networking Devices in a NOC Internet Cloud Devices in Internet Cloud Physical and Environmental Requirements Cables and Connectors Common Network Cables Twisted Pair Cables Coaxial Cable Fiber Optic Cables Working With Twisted Pair Cabling Cabling Standards UTP Cables UTP Cable Termination Terminating UTP at Patch Panels and Wall Jacks Cable Testing Cabling Best Practices Network Addressing IP Addresses and Subnet Masks Purpose of the IP Address IP Address Structure Parts of an IP Address How IP Addresses and Subnet Masks Interact Types of IP Addresses

New/ Existing Content New New New New New New

2.1.2 New New New New 2.1.7 New New New, 1.1.5 New, 1.1.5 New, 1.1.5 3.1.8, 3.1.9 3.1.9 3.1.7 3.2.6, 3.2.7 4.2.5 3.1.8 3.1.9 Labs
Structured Cable Case Study

4.2.4, 4.2.8, 4.2.9

Structured Cable Case Study

9.2.1 9.2.1, 9.2.3 9.2.3, 9.2.4 9.2.1 New CCNA 3

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Course Outline 5.2.1 5.2.2 5.2.3 5.3 5.3.1 5.3.2 5.3.3 5.4 5.4.1 5.4.2 5.4.3 6.0 6.1 6.1.1 6.1.2 6.1.3 6.1.4 6.2 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 6.2.7 6.3 6.3.1 6.3.2 6.3.3 7.0 7.1 7.1.1 7.1.2 7.1.3 7.2 7.2.1 7.2.2 7.2.3 7.2.4 7.2.5 7.2.6 7.3
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IP Address Classes and Default Subnet Masks Public and Private IP Addresses Unicast, Broadcast and Multicast Addresses How IP Addresses are Obtained Static and Dynamic Address Assignment DHCP Servers Configuring DHCP Address Management Network Boundaries and Address Space Address Assignment Network Address Translation Network Services Clients/Servers and Their Interactions Client Server Relationship Role of Protocols in Client Server Communication TCP and UDP Transport Protocols TCP/IP Port Numbers Application Protocols and Services Domain Name Services (DNS) Web Clients and Servers FTP Client and Servers Email Clients and Severs IM Clients and Servers Voice Clients and Servers Port Numbers Layered Model and Protocols Protocol Interaction Protocol Operation of Sending and Receiving a Message Open Systems Interconnect Model Wireless Technology Wireless Technology Wireless Technologies and Devices Benefits and Limitations of Wireless Technology Types of Wireless Networks and their Boundaries Wireless LANs Wireless LAN Standards Wireless LAN Components WLANS and the SSID Wireless Channels Configuring the Access Point Configuring the Wireless Client Security Considerations on A Wireless LAN

New/ Existing Content 9.2.3, 9.2.4 9.2.4 9.2.5, 9.2.6 1.5.2 New New New New New

New 5.1.13 6.1.5, 10.1.4 11.1.7, 11.1.8, 11.1.9 11.2.2 11.2.4, 11.2.3 11.2.3 11.2.5 New New 11.2.3 2.3.1, 2.3.2 2.3.2 2.3.3

3.3.1 3.3.1 3.3.1 3.3.1 3.3.2 3.3.4 3.3.5 New New CCNA CCNA CCNA CCNA 1 1 1 1

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Course Outline 7.3.1 7.3.2 7.3.3 7.3.4 7.3.5 7.4 7.4.1 7.4.2 7.4.3 7.4.4 8.0 8.1 8.1.1 8.1.2 8.1.3 8.2 8.2.1 8.2.2 8.2.3 8.2.4 8.3 8.3.1 8.3.2 8.3.3 8.3.4 8.3.5 8.4 8.4.1 8.4.2 8.4.3 8.4.4 9.0 9.1 9.1.1 9.1.2 9.1.3 9.2 9.2.1 9.2.2 9.2.3 9.2.4 9.2.5 9.2.6
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Why People Attack WLANs Limiting Access to a WLAN Authentication on a WLAN Encryption on a WLAN Traffic Filtering on a WLAN Configuring an Integrated AP and Wireless Client Planning the WLAN Installing and Securing the AP Backing Up and Restoring Configuration Files Updating the Firmware Basic Securities Networking threats Risks of Network Intrusions Sources of Network Intrusions Social Engineering and Phishing Methods of attack Virus, Worms, and Trojan Horses Denial of Service and Brute Force Attacks Spyware, Tracking Cookies, Adware and Pop-ups Spam Security Policy Common Security Measures Updates and Patches Anti-virus Software Anti-spam Anti-spyware Using Firewalls What is a firewall? Using a Firewall Vulnerability Analysis Best Practices Troubleshooting Your Network Troubleshooting Process Troubleshooting Gathering Information Approaches to Troubleshooting Troubleshooting Issues Detecting Physical Problems Software Utilities for Troubleshooting Connectivity Troubleshooting Using Ipconfig Troubleshooting Using Ping Troubleshooting Using Tracert Troubleshooting Using Netstat

New/ Existing Content 3.3.7 3.3.7 3.3.7 3.3.7 3.3.7 New New New New

New New New New New New New New New New New New New New New New

1.1.9 CCNA 1 1.1.9 CCNA 1 1.1.9 (weak) CCNA 1 New 1.1.6 1.1.6 1.1.6 1.1.6 1.1.6

CCNA CCNA CCNA CCNA CCNA

1 1 1 1 1

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Course Outline 9.2.7 9.3 9.3.1 9.3.2 9.3.3 9.3.4 9.3.5 9.3.6 9.3.7 9.4 9.4.1 9.4.2 9.4.3 10.0 Troubleshooting Using Nslookup Common Issues Connectivity Issues LED Indicators Connectivity Problems Troubleshooting Radio Problems in a WLAN Troubleshooting Association & Authentication on a WLAN DHCP Issues Troubleshooting the ISR to ISP Connection Troubleshooting and the Helpdesk Documentation Using Outside Sources for Help Using the Helpdesk Course Summary New/ Existing Content New New CCNA 2 New CCNA 2 1.1.9 (weak) CCNA 2 New New New New New New New

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Networking for Home and Small Businesses Summary of Skills and Equipments Changes
There are new skills as well as new equipment being introduced in the CCNA Discovery curriculum. NEW SKILLS REQUIRED Following is a list of the new skills that shall be required for the Networking for Home and Small Businesses course: Install and verify PC peripherals. Select and Install a Windows OS with updates and patches. Use hierarchical network management to develop IP and naming schemes. Understand how classless IP numbers are developed and used. Use PT 4.1 to design and test network topologies. Design and install a Home and a Small office wired and wireless network. Select the correct ISP for the networks that they design and connect to them. Use the Cisco ISR and Linksys GUIs to configure DHCP, DNS, NAT, and other network services. Use common PC Tools, ping, netstat, ipconfig, tracert, nslookup, telnet, and arp a to troubleshoot network errors Harden network PCs to network attacks caused by viruses, worms, trojan horses, and spyware. Analyze NAT bindings inside the integrated router to troubleshoot networking connections. Use good soft skills to solve customer problems in a helpdesk situation and document the solutions.

EQUIPMENT REQUIRED Academies adopting all CCNA Discovery courses and/or all CCNA Exploration courses - Minimum Required Equipment Bundle: In order to be able to implement the different topologies that are used in the lab exercises of the CCNA curricula, Academies teaching the four courses of either CCNA Discovery and/or CCNA Exploration require as a minimum the following equipment: - 3 Cisco 1841 Integrated Routers with Base IP IOS 12.4 - 3 2960 switches - 2 Linksys wireless routers (Linksys 300N is preferred but 54G is alternative) or SOHO equivalent Note: The routers and switches in this equipment bundles can be substituted by other models of Cisco routers and switches with equal or higher specifications. Academies adopting CCNA Discovery: Networking for Home and Small Businesses and Working for a Small-to-Medium Business or ISP courses ONLY - Minimum Required Equipment Bundle: Academies that decide to offer only Networking for Home and Small Businesses and Working for a Small-to-Medium Business or ISP do not require the full functionality of the 2960 switches
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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

and can substitute them with Ethernet Switch Interface Cards for the Cisco 1841 Integrated Routers. The following is the minimum equipment required: - 3 Cisco 1841 Integrated Routers with Base IP IOS 12.4 - 3 four port Ethernet Switch Interface Cards for the 1841 Routers - 2 Linksys wireless routers (Linksys 300N is preferred but 54G is alternative) or SOHO equivalent Note: The routers and switches in this equipment bundles can be substituted by other models of Cisco routers and switches with equal or higher specifications. Additional Lab Equipment Required: In addition to the networking equipment specified above, the lab topologies of CCNA Discovery and Exploration require the use of the following equipment and accessories: - 1 PC acting as an Application Server - 2 desktop/laptop PCs acting as clients - NIC Cards for the PC server and PC clients - 2 Wireless LAN Adapters for the client PCs - Ethernet cables and Serial Cables - Cable-making and testing equipment IOS Option: In order to keep equipment investment to a minimum, the Product Development team designed all lab exercises for both CCNA Discovery and Exploration using the BASE IP IOS 12.4. For those Academies that wish to drill deeper into some of the routing functionalities, Cisco recommends an upgrade of the BASE IP IOS to the Advanced Services IOS. In addition to the software itself, this upgrade requires additional DRAM and Flash memories for the 1841 Routers. Details of the upgrade can be found in the Advanced IP Options tab of this document. Mounting Rack Accessories: The 1841 is a desktop router. Academies that prefer to install lab equipment in standard 19 racks can use the optional Rack Kit for the 1841.

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Topologies:
CCNA Discovery 1 Home and Small Business Networking Lab Topology (Preliminary)
The 1841 Router simulates only the ISP connectivity, no student configuration of the 1841. Topology represents an ISP, with a small office and a home office customer. Multiple pods will be connected serially using the serial ports on the 1841. Recommended 6 students per

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Summary of Changes
The new CCNA Discovery: Networking for Home and Small Businesses curriculum has brought together what an intern in small business or a beginning student needs to know to configure and maintain a small business or home office network. By conveying networking concepts at this level it makes it easier for students to relate their networking experiences whether they are in a home or classroom situation. Needed IT Essentials Many of the skills come from the IT Essentials v3.1 and parts of the other CCNA 1-4 v3.1 curriculum. The skills selected have been incorporated into the Discovery curriculum because they are the foundation of more complicated concepts. An instructor who has an A+ certification or is teaching IT Essentials v3.1 will need very little training in the acquiring of these skills; Windows operating systems, computer peripheral manipulation, and PC security and troubleshooting. An instructor who has not instructed in this setting may require more training in these basic PC skills depending on their past experiences. The Three Layer Model of Network Design The Access, Distribution and Core layers are now introduced before the third and fourth CCNA course. In the CCNA Discovery curriculum, it is presented very early in Networking for Home and Small Businesses, to provide a framework for students to learn the concepts of the different types of network topologies, broadcast domains, and the purposes and function of switching and routing. The explanation of these layers is related to how packets are delivered from the home or business out to destinations or services being requested. The internet and its relationship to the internet is a theme of the curriculum that will make it easier for many of the new skills to be obtained by students and instructors. Expanded Network Services The services offered by networks are a large part of Networking for Home and Small Businesses. DHCP, DNS, NAT, PAT, PPoE, and the Cisco Integrated Router configurations are brought down to a consumer small business level. The correct way to configure a Cisco Integrated Router or Linksys router skill will drive home the concepts of DHCP, DNS, and NAT. These services make the home and small business networks seamless to the users. Selecting an ISP will become easier for students after reviewing internet requirements. The use of a Linksys device will be familiar to the student and make it a more comfortable learning experience. The configuration of wireless services for home or business has become a common networking task. The Cisco Integrated Router GUI is introduced to allow a base understanding of configuration of these services. Network Security Security of the network is a main concern today due to identity theft and the many types of network attacks. The correct way to configure the software and the Cisco Integrated Router firewall is described in the curriculum and should be a huge benefit to students as they take this information back to their home or business. The depth in which viruses, worms, trojan horses, and spyware is used is very beneficial for the students and will add more value to their education.

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CISCO, INC.
NETWORKING FOR HOME AND SMALL BUSINESSES

INSTRUCTOR REFERENCE GUIDE

Basic Network Management Network management is a topic address throughout the CCNA Discovery curriculum. Students will appreciate the importance of documentation, troubleshooting matrices, and help desk soft skills as they absorb the concepts. As an instructor, be sure to review different scenarios that would incorporate the skills needed to complete a disaster plan for a network. Packet Tracer The use of Packet Tracer is integrated throughout CCNA Discovery. The new challenges for instructors will include how to keep students focused on the task at hand in PT.

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