eCom 9 for Windows - Demo edition

If you have any trouble with one of our products, please contact directly your Account Manager or our Support Center at the following address: support@eyepmedia.com

Installation
1. Unzip the downloaded file 2. If any other version of eCom from eyeP Media has been already installed, we strongly recommend to i) uninstall this former version and ii) to remove all configuration files usually located under: C:\Documents and Settings\<USER>\Application Data\eyePMedia\eCom (XP case) or C:\Users\<USER>\Appdata\Roaming\eyePMedia\eCom (Vista & Seven cases). 3. SIP Settings

Name: is a free field to identify your line. It has no effect on the SIP settings. URI: is a string formed by the tag sip: followed by the Register Id of the line, followed by the char @ and then the Fully Qualified Domain Name for the Application Server. If your Register ID is 2419994402 and the domain configured for the Subscribers line is as.domain.net, then the corresponding URI is: sip:2419994402@ as.domain.net

Outbound Proxy: set this field only if mentioned in your connection parameters. If Outbound Proxy is not mentioned, just leave this field empty. Otherwise, it is a Fully Qualified Domain Name like proxy.domain.net or xxx.xxx.xxx.xxx. Transport Protocol: select which transport is to be used (UDP, TCP, TLS). Usually it is UDP. Identifier/Password: If the Authentication service is configured, these parameters must be configured to match the settings (Authenticating Id & Password) provided by your operator.

Features
* BroadWorks: Certified R.15, tested R.16 * Platform: Windows XP SP3, Windows Vista SP2, Windows 7 (32bits & 64bits) * Dongle ready * Audio codecs: G711( -law and A-law), G722, G729, iLBC, speex, G726-32. * Video codecs: H.261, H.263, H.264 (Video Pack) * Language: English, French. Available on request: Italian, Spanish, Romanian, Swedish. * Features: - Personal Address Book * Local * Outlook Synchronization - Tooltips - Audio call with Caller ID (multiple calls) - DTMF support (RFC 2833, Inband, SIP Info) - Video call - Audio Record - Transfer Audio Calls * Attended * Blind - Transfer Video Calls - Hold/Unhold call - Mute/Unmute call - Audio Conference * ad-hoc * network - Call Log - Diagnostic Tool

Know Issues & Limitations

* Before installing, we recommend to un-install any previous releases of eCom AND remove all the configuration files located under C:\Documents and Settings\[USER]\Application Data\eyePMedia\eCom (2000 & XP) or C:\Users\[USER]\AppData\Roaming\eyePMedia\eCom (Vista & Seven). * UAC on Vista and Seven. The UAC must be disabled at least once before running the application in order to save the user's settings of the application. If this operation is not done, the eyeP Communicator will ask you to confirm your parameters each time. * TSP: The TAPI Service Provider component is not compatible yet with Windows 7 64bits. The eyeP Media Communicator application will work normally but other applications using the TSP will not be able to drive the eyeP Media Communicator. * The overall application performance is optimal on recent computer with 1Gb of memory and a Pentium Processor.