AVEVA solutions for Owner Operators

Delivering Operations Information Integrity

Operations Information Integrity

Whether you call it Operational Excellence, Operations Integrity Management, or Asset Integrity Management, your organisation most likely has a corporate-wide initiative to efficiently and safely manage the complex lifecycles of your physical plant assets. Essential to the overall goal of achieving Operational Excellence is global access to accurate and complete information. Incorrect, incomplete and inaccessible information is a liability for your organisation so how do you transform this liability into an asset? Get your information wrong, and there can be major operational and commercial consequences. Industry research clearly illustrates the potential impact on your business: T T T T Up to 60% of downtime is caused by delays in finding information Plants suffer an average of seven unplanned shutdowns per year Poor information sharing is the principle cause of unplanned downtime The average cost of a major plant shutdown is $8 million

Operations Information Integrity can have a major impact on the longterm operational efficiency of your assets. AVEVAs information management and engineering design solutions are used by leaders in the process plant industry around the world to deliver the information integrity that plays a strategic role in the larger corporate objective of Operational Excellence. AVEVA solutions address the key business drivers for the Owner Operator: T T T T T Quality Reduce rework caused by inaccurate information Validation Resolve information inconsistencies and gaps Risk Mitigate operational and safety risks Time Less time looking for information; more time solving problems Cost Reduce the cost of unplanned rework and downtime

Operations Information Integrity

Consistent, Complete and Available Information

Project Performance Management

Integrated Project Execution

Asset Performance Management Business Value

Operations, Maintenance & Reliability

Handover & Commissioning

Operations Readiness

In-Plant Engineering

Health, Safety & Environment Regulatory Compliance Digital Asset & Information Intelligence

Above: AVEVAs solutions for Operations Information Integrity specifically address the unique and demanding needs of the Owner Operator for accurate and complete information availability throughout the asset lifecycle. AVEVAs solutions provide compelling benefits, whether used from the beginning of a major project, or within revamp activities. With the AVEVA digital asset environment companies can access and manage the information they need for operational readiness, maintenance and reliability, in-plant engineering, and HSE.

The biggest revenue loss in all plants around the world is actually operator error, and that is not operators making mistakes, it is operators not having the information on hand to make the right decisions at the right time.
Colin Pearson, ABB Automation, Institute of Engineering Technology

Addressing the Challenge

The AVEVA Advantage

Delivering Operations Information Integrity demands that engineering and operational information is consistent between applications, complete across different disciplines and accessible globally. These three simple principles are the essential building blocks of AVEVAs information management solutions. Only when information is managed in this way can Owner Operators and their EPC contractors perform effectively. Most plants today use many different applications which lock data away in silos of proprietary information. These isolated structures contain disconnected data formats that simply dont communicate with each other and cannot be shared to enable uniform and consistent access and updates. This seriously hampers the ability of the system to deliver across the entire range of operational business requirements.

AVEVAs growing Owner Operator solution suite creates a data-neutral environment for all your operational information, regardless of the original application source.

Asset Performance Management

Let the AVEVA solution deliver clear benefits throughout your Asset Performance Management activities and across the lifecycle of your plant operations. T Operational Readiness Ensure efficient and timely handover of accurate information Reduce inventory costs with optimised spares identification Mitigate the risk of delay in production startup T Operations, Maintenance and Reliability Collect, maintain and share consistent equipment registers Facilitate timely and safe decision making Reduce unplanned downtime and outages T In-Plant Engineering Capture as-built data from laser scans and other sources Create consistent data from proprietary information silos Optimise production restart scheduling Reduce in-plant engineering cost and project time lines T Health, Safety and Environmental Regulatory Compliance Provide a collaborative information platform Ensure key stakeholders are both informed of, and involved in, existing HSE processes and provisions Mitigate risk and legal exposure that can damage reputations Reduce costs of managing extensive HSE-associated information

Project Performance Management

The benefits Owner Operations gain from AVEVAs solutions are equally compelling for Project Performance Management activities. T Integrated Project Management Create asset integrity from the start of the project lifecycle Enable accurate and early decision making Reduce the impact of project delays on cost and schedule T Handover and Commissioning Own and share accurate data throughout design and handover Enable early visibility of bottlenecks, conflicts and omissions Reduce handover and commissioning costs

Above: For many Owner Operators, isolated information silos challenge successful asset management. While most organisations have made significant investment in the areas represented above, they are also heavily dependent on accurate, accessible upstream engineering data to support day-to-day operations, maintenance and HSE decisions. AVEVAs Owner Operator solutions enable global access to information from virtually any source, linking the information silos through the asset lifecycle.

Most plants today use many different applications which lock data away in silos of proprietary information...

How Can AVEVA Improve Asset Performance?

AVEVAs Owner Operator solution improves operational efficiencies across all key business drivers.

Quality Timely and informed decision making

T Highlight information that is not fit for purpose Check existing and new data against specified requirements and standards (e.g. numbering and tagging conventions). Automatically generate inconsistency reports for corrective action. T Efficient information management Enable staff to fully manage the creation, update, storage, history and availability of all product and project information, irrespective of its format and location. All types of asset information are always accessible, and production and signoff histories are clearly represented. T Effective workflow management Support critical decision-making and ensure the right information gets to the right people at the right time, through sophisticated role-based workflow and process management tools.

T Transparent and current information Deploy configuration management for objects, data, documents and structures, providing change history, version comparison and change highlighting. This is indispensable for establishing the validity and currency of information for regulatory control and compliance. T Revision control Track all changes and modifications of data, documents and processes for historical review and analysis. Maintain a library of revisions and changes with the ability to roll-back to previous versions.

Time Early issue resolution facilitates accurate schedule management

T Reducing the time it takes to locate and navigate information Rapid access to all plant data through intuitive web interfaces for a broad range of users and locations. Using familiar, hierarchical data structures and hotspotting, users can easily navigate data, drawings and documents at the click of a mouse. T Key Performance Indicators (KPIs) Highlight a problem before it actually happens, using KPIs, performance data and other real-time systems to foster rapid and effective intervention rather than expensive and disruptive operational response. T Automatically build data relationships Time-consuming and errorprone manual data association processes that hold back your business are replaced by automatic data associations that present information in context. Related information is identifiable, accessible and actionable, in a way that your business has never previously seen.

Validation Information integrity throughout project and asset lifecycle

T Highlight missing data and documentation Automatically analyse all data and create a complete cross-referenced index with links to, and associations between, all items in a plant. This occurs the moment the data is loaded, highlighting absent information. Missing, vital items can be quickly identified before they affect business operations. T Management of change Ensure staff can more accurately identify, initiate and manage changes based on correct, current information. Control and monitor the transactions involved in executing the identified changes, encouraging more effective working practices and better staff understanding of procedure, approach and the impact of change. T Management of data Aggregate, review and validate data in real time and assess its suitability for migration to the operations environment. Simultaneously approve and write validated data back to originating applications, and constantly measure and report on the completeness of your working data sets.

Cost Cost-effective project and asset management

T Reduce training overheads Aggregate and manage information from any source and in any format, reducing the need for multiple information systems, and reducing staff training costs. T Streamline the handover process Automate transfer of qualified and validated data, both structured and unstructured, to your operations environment. Reduce cost of data cleansing and data migration during handover and deliver an approved-for-production asset data hierarchy. T Data-agnostic architecture Work with data from a wide range of applications, from Microsoft Office to ERP systems, creating a highly cost-effective platform for all operational information activities.

Risk Reduced corporate risk and improved compliance efficiency

T Comprehensive security management Define and configure all roles, responsibilities, rights and permissions to be applied to objects, data, documents and work processes. This minimises the risk of error and ensures that user interactions with the system are fully auditable.

The AVEVA Solution for Owner Operators

The AVEVA Digital Information Hub provides a powerful environment for the collection and validation of diverse digital information. Through the use of optimised gateways and connectors, Owner Operators can import content from popular data sources and third-party resources, as well as from AVEVAs own design engineering applications.

AVEVAs Owner Operator solution accepts data in all states of approval, and highlights incomplete and missing information. In this way, inconsistencies can be quickly identified and action can be taken before they have a major impact on schedules, resources and budgets. Information with the hub is shared across all business areas, ensuring that the right information is available in the right place, at the right time.

Creating Business Value Across the Asset

Handover & Commissioning Operations Readiness Operations, Maintenance & Reliability In-Plant Engineering

Health, Safety & Environment Regulatory Compliance

AVEVA Digital Information Hub

Laser Scan & Design

Process Safety

Maintenance Management

Process Data

Regulatory Compliance

Silos of Information

Woodside Energy saved $1.4m in handover costs by using AVEVA solutions.This equates to a saving of $149 per tag, and estimated future savings of over * $15.5m in handover costs as more plants come online...
*Source: Deloitte report entitled AVEVA NET Woodside Post Implementation Review. dated August 2009. The report should be read in full and is subject to the disclaimers therein. Financial figures quoted above are in US$. To download a copy of this report, go to www.aveva.com/whitepapers.

Information Lifeblood of Operational Excellence

Using AVEVA solutions for Owner Operators, AVEVA NET seamlessly links data from all possible sources: drawings, instruments and spares data, P&IDs, pipe isometrics, photographic data, spreadsheets, logs, laser models, scanned documents and many more. AVEVA NET provides global access to information across all disciplines, to deliver consistent, complete data that can reduce operational risk and save cost.

Customers Using AVEVAs Solutions Today

Many businesses around the world, in many different industries, use AVEVA's solutions to address critical needs: T Worldwide oil & gas major. Reduce costs and improve decision-making with continual data handover. Mitigate maintenance risk throughout asset lifecycle. T International EPC handover and commissioning. Validate handover data coming from proprietary silos of information. Establish project management best practice to reduce cost and time. T International power operator integrated project management. Provide management foundation design and information management. Enable cross-team collaboration for cost-effective operations. T Global chemical leader in-plant engineering. Create P&ID warehouse for long-term information access. Improve operational quality and reduce costs. T Major global services organisation. Provide supply chain, maintenance, repair and operations applications in their North Sea installations, delivering an important competitive differentiator. T Global upstream oil & gas company. Deploy a fully-integrated approach to enterprise asset management, achieving significant financial and operational benefits.

Where to go next...
www.aveva.com
For more information, go to our website, where you will find many resources, including: T The AVEVA Owner Operator video T The AVEVA NET Owner Operator microsite T T T T T The AVEVA Plant brochure The AVEVA NET brochure AVEVA Industry leaflets Product, Capabilities and Solutions brochures Case studies and the PIPELINE customer magazine

Within the Owner Operator solution, AVEVA NET seamlessly links and makes accessible data from all possible sources: drawings, instruments and spares data, P&IDs, pipe isometrics, photographic data, spreadsheets, logs, laser models, scanned documents...

AVEVA Group plc High Cross Madingley Road Cambridge, CB3 0HB UK Tel +44 (0)1223 556655 Fax +44 (0)1223 556666

Headquartered in Cambridge, England, AVEVA Group plc and its operating subsidiaries currently employ staff worldwide in England, Australia, Austria, Brazil, Canada, China, Denmark, Dubai, France, Germany, Hong Kong, India, Italy, Japan, Malaysia, Mexico, Norway, Russia, Saudi Arabia, Singapore, Spain, Switzerland, Sweden, South Korea and the USA.

Americas Region Headquarters AVEVA Inc 10350 Richmond Avenue Suite 400 Houston, Texas 77042 USA Tel +1 713 977 1225 Fax +1 713 977 1231

Asia Pacific Region Headquarters AVEVA Asia Pacific Division Level 59, Tower 2 PETRONAS Twin Towers KLCC 50088 Kuala Lumpur MALAYSIA Tel +60 (0)3 2176 1234 Fax +60 (0)3 2176 1334

Europe, Middle East and Africa Region Headquarters AVEVA GmbH Otto-Volger-Str.7c D-65843 Sulzbach GERMANY Tel +49 (0)6196 5052 01 Fax +49 (0)6196 5052 22

www.aveva.com

AVEVA believes the information in this publication is correct as of its publication date. As part of continued product development, such information is subject to change without prior notice and is related to the current software release. AVEVA is not responsible for any inadvertent errors. All product names mentioned are the trademarks of their respective holders. Copyright 2010 AVEVA Solutions Limited. All rights reserved. OO/10