Avaya IP Office

Mimari / Modeller Tek Sunucu; IP PBX IP Office 500 "gelitiin kadar de" mantyla alan leklendirilebilir zengin bir sistemdir IP Office Essential Edition PARTNERAvaya giri seviyesi rn. IP Office Essential Edition Norstar Giri seviyesi rn ve nortel sistemler iin uzant. IP Office Essential Edition IP Office Preferred Edition IP Office Advanced Edition

Avaya Business Communications Manager

Tek sunucu; IP PBX Tek yazlm ak Ala carte uygulamas (KeyCode) lisanslama Business Communications Manager 50 (BCM50) Business Communications Manager 450 (BCM450)

Avaya Aura Solution for Midsize Enterprise

Hybrid ve IP PBX Sunucular orta lekli kobiler iin tasarlanmtr. Byk lekli kobiler iin zmler ve Aura mimarisinin avantajlar

Kapasite

IP Office 500: Site bana 384 Kullancya kadar 32 sitede 1000 Kullancya kadar 148 H.323, 240 digital, 208 analog trunk

BCM50: 76 Kullancya kadar 12 H.232/SIP, 48 digital, 20 analog trunk (ayn anda deil) BCM450:

Avaya Aura Solution for Midsize Enterprise 1000 Kullancya kadar 2000 trunk ve G430/G440 Gateway ile daha fazla leklendirilebilir.

IP Office Essential Edition PARTNER Version: 48 Kullancya kadar 20 SIP, 24 digital, 16 analog trunks (ayn anda deil)

300 Kullancya kadar 130 H.323, 130 digital, 80 analog trunk (ayn anda deil)

Trunk Destei

Analog, H.323, SIP, BRI, E1/T1/PRI

Analog, H.323, SIP, BRI, E1/T1/PRI Opsiyonel KeyCode Satnalma etkinletirme gerektirir BCM50 15 aktif portlar, standart BCM450 35 etkin port standart olmayan geniletme kart ve genileme ile 63 etkin port

SIP trunk Analog, H.323, BRI, E1/T1/PRI Destei gateway ile Embedded Communication Manager Messaging: 12-Port; Enterprise Edition ya da 35 $ ile standart her kullanc iin Standard Edition; Faks ierir ileti gnderme Avaya Aura Modular Messaging olarak gelimi leklenebilirlik yantlama ve konuma yetenekleri Avaya Aura Messaging ile doal ses tanma ve konuma; Gelimi zellikler Messaging Lisans iinde

Mesajlama

Standart sesli posta, modeline gre deiir Essential Edition 2-6 Port Preferred ve Advanced Edition 40 port

Fax

Lisans gerekli deil

Lisans gerekli

Tarayc tabanl voice mail eriimi E-Posta okuma ve cevaplama

Preferred ve Advanced srmler ile standart Mobile Worker veya Power User zmleriyle beraber geliyor

Desteklemiyor

Avaya Aura Modular Messaging ve Avaya Aura Messaging ile standart Avaya Aura(r) Modular Messaging ile geliyor (Avaya one-X Speech Microsoft speech Server zerinde Modular Messaging store olarak alyor) Avaya Aura(r) Messaging ile standart geliyor Third-party yazlmla Modular Messaging zerinde Avaya Aura Messaging ile standart Avaya Aura(r) Communication Manager ile standart geliyor Baz mobil kullanclar iin grafik arayzl program Herhangi bir masadan kiisel zellikler ile login olma imkan

Desteklemiyor

Sesli komut ile Auto Attendant One-number Access

Desteklemiyor

Desteklemiyor

Mobile Worker veya Power User zmleriyle beraber geliyor Baz mobil kullanclar iin grafik arayzl program Herhangi bir masadan kiisel zellikler ile login olma imkan

Voice Mail KeyCode and Find-Me / Follow-Me KeyCode Lisans satn almak gerekli Message Forwarding iin UM KeyCode lisansgerekli

Ses Kayt

Sunucu tabanl programlanabilir kayt Kayt ve dinleme arac dahil IP Office Preferred or Advanced Edition ile ayarlanabilir kayt ve saklama Voice mail iine kayt iin Preferred veya Advanced Edition gerekli. Tek arda 64 kiilik konferans dahil geliyor. Toplamda 128 kii destekliyor IP Office Preferred Edition ile Meet-Me zellii kullanabiliyor Essential Edition 32 kiilik konferans destekliyor

On-board programlanabilir kayt Email zerinde saklama Kanal bana lisanslama gerektirir Voice mail iine kayt etme

Voice messaging iine kayt standart Tthird-party yazlmlar ile gelimi imkanlar.

Sesli konferans

BCM50 er kiilik konferans Meet-Me konferans iin linsans gerekli BCM450 60-party ad hoc conferencing dahili 120-party ad-hoc conferencing dahili kart ile geliyor. Konferans bana 120 kii Meet-Me conferencing lisans ile 120 kiilik konferans imkan. Kullanc bana LAN-CTE KeyCode lisans gerekli

6 kiilik Meet-Me konferans dahili Avaya Aura(r) Conferencing donanm ve yazlmlaryla 10,000 kiiye kadar imkan salyor

PCden ar ynetimi

Avaya one-X Portal Avaya IP Office Video Softphone , Teleworker ve Power User zmleri iin standart geliyor. Avaya IP Office Receptionist (opsiyonel)

Avaya one-X Portal Desktop , Avaya Communication Manager Enterprise Edition iin cretsiz (veya $50 Standard Edition ile kullanc bana lisans) Avaya IP Softphone (opsiyonel) Avaya one-X Attendant (opsiyonel)

Instant Messaging

IM ve kullanclarn durumlarn grme imkan (megul away vs.) Point-to-point video grme Avaya 1040 ile 4 kiilik grme imkan

MSN ve skype zerinden alma , IM ve kullanclarn durumlarn grme imkan (megul away vs.)

Standart Sohbet SIP tabanl alma imkan ve durum gsterme Point-to-point video grme: Avaya Flare, Avaya Video Conferencing Solution ve Avaya one-X Communicator Avaya 1040, 1050 ve Avaya Aura conferencing ile birden grup video grme Avaya Flare ve Avaya Video Desktop collaboration aygt Standart analog telefonlnarn hepsi Avaya 81xx serisi analog telefonlar 1400,2400,6400,8400 serisi dijital telefonlar

Video

Desteklemiyor

Telefonlar

Standart analog telefonlnarn hepsi Avaya 6200/2500 analog telefonlar Avaya 1400, 5400, 4406D, 4412D, 4424D ve T3 serisi telefonlar Avaya T7000 Series Digital Deskphones Avaya ETR telefonlar Essential, Preferred and Advanced Edition: Avaya 9620L & 9620C IP Hardphone, 9630, 9640, 9640G IP Hardphone, 9650 & 9650C IP Hardphone (built-in VPN for full-featured, remote working) Avaya 5600 Series IP Phones (built-in VPN for full-featured, remote working) Avaya 1600 Series IP Phones Avaya T3 Series IP Phones

Standart analog telefonlnarn hepsi Avaya M7000 ve T7000 serisi Avaya T24 Digital Key Expansion Module

IP Telefonlar

Avaya 1100 IP Series Deskphones with built-in VPN client Avaya 1200 Series IP Deskphones with built-in VPN client Avaya 2001, 2002, 2004, 2007 IP Series Deskphones Avaya 1200 Series Expansion Modules

Avaya SIP telephony iin Avaya Aura Session Manager Avaya one-X Deskphone Avaya 9600 Series IP Telephones (built-in VPN) Avaya 1600 Series IP Telephones Avaya 4600 Series IP Phones

Remote Worker solution Cisco SIP phones 7940, 7961 and 7912 Avaya 1408 and 1416 IP Phones

3rd-party SIP endpoints Avaya 4600 Series IP Phones Heritage Nortel IP1100 and IP1200 IP Phones Avaya one-X Portal Avaya IP Office Video Softphone Avaya one-X Mobile Client for Small Business Avaya IP Office Receptionist Avaya one-X Portal Avaya one-X Communicator Avaya B149/B159/B179 IP konferans tel. 3rd-party endpoints Avaya 2033 IP Conference Phone Avaya Digital Audio Conferencing Unit Avaya one-X Attendant Avaya 3127 SoundPoint Speakerphone * Konftel ile test ediliyor Heritage Nortel IP1100 and IP1200 IP Phones

Software Phones

Avaya 2050 IP Softphone Avaya 2050 Mobile Voice Client

Avaya IP Softphone Avaya one-X Mobile Avaya one-X Desktop Avaya one-X Speech

Conference phones

Contact Center

Server tabanl Call Reporter (CCR) Gerek zamanl ve gemii raporlama imkan ar kayd Corafi mteri analizi 150 agents and 30 supervisor Silent Agent Monitoring Agent Performance aralar Dashboard Basit ilemler iin Campaign Manager ok daha gelimi ilemler iin IVR Campaign Manager ,Preferred Edition ile standart CCR ve IVR ,Advanced Edition ile standart CCR Agent ve Supervisor lisans gerekli

Hunt Groups built-in On-board Contact Center Optional Multimedia Contact Center for contact with agents besides a phone call Real time statistics and historical reports Web Refresher messages Follow-me co-browsing Text chat Optional real time and historical reporting Up to 80 active agents, 250 configured agents, 150 announcements and 50 groups, maximum Silent Agent Monitoring On-board programmable call recording record agent calls for training or record sales calls for replay On-board Integrated Voice Response (IVR BCM450 only) allows callers to enter information for orders, etc Requires additional applications programming Contact Center requires optional KeyCode purchase and activation including: Agent KeyCode Skillset KeyCode Multimedia queue KeyCode Reports KeyCode IVR Runtime Engine KeyCode

Basic Call Center built-in with standard real time reporting Optional Server-based Avaya Aura(r) Contact Center with optional real time and historical reporting,voice, email, fax, text or instant messaging universal queues; standard real time and historical reporting Server-based Avaya Interaction Center with Web Chat, email response, and Web Call back capabilities; optional real time and historical reporting Sophisticated tools to enhance all aspects of Contact Centers Up to 1000 agents 3000 announcements with Basic offer Silent Agent Monitoring Agent Performance tools Optional Voice Portal Sophisticated IVR that provides touchtone, Web-based and Speech-enabled applications for selfservice Basic Contact Center included Agent and Supervisor licenses required Enhanced functionality requires licenses and/or servers Avaya B5800 Branch Gateway ile 250 uzak ofis balanabilir. zellikleri:

Network
H.323 Multi-site Networking ile 32 ayr nokta arasnda 1,000 kullanc imkan Absent text message Anti-tromboning Busy lamp field Call back when free Call pickup Caller ID Camp on Centralized attendant Centralized call log Centralized voice mail Distributed Hunt Groups Hot Desking across network Internal and central directory Message Waiting Indication Paging Distributed voice mail QSIG zellikleri:

MCDN networking features: Anti-tromboning Barge-in Caller ID Camp on Centralized voice mail Message waiting indication Network call redirection

MCDN: MCDN KeyCode VoIP Networking: KeyCode SIP Networking: KeyCode

Anti-tromboning Automatic callback Automated circuit assurance Busy trunk verification Call coverage Call forwarding Caller ID Called name and number Call transfer Call waiting Centralized voice mail Conferencing Connected call name and number Distinctive ringing Leave word calling Message waiting indication Priority ringing Uniform dialing plan QSIG zellikleri:

Calling & Called Name & Number Call Hold Call Setup Call Transfer Preferred and Advanced Editions , Multi-site software license ve VCM gerektirir.

QSIG Networking: KeyCode Lisanslar gerekli

Caller ID Centralized attendant service (CAS) for up to 99 nodes Centralized voice mail Uniform dialing plan Gerekli olanlar: Branch Edition or G250, G350, G450 and G700 Media Gateways DCS: DCS or DCS+ license QSIG: QSIG license