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Kelly Services: Kelly Services, Inc., together with its subsidiaries, provides workforce solutions to various industries worldwide.

The company offers trained employees who work in word processing, data entry, and as administrative support staff; staff for contact centers, technical support hotlines, and telemarketing units; substitute teachers; support staff for seminars, sales, and trade shows; technicians for the technology, aerospace, and pharmaceutical industries; maintenance workers, material handlers, and assemblers; and temporary and full-time placement services, as well as direct-hire placement and vendor on-site management services. It also provides scientific and clinical research workforce solutions; chefs, porters, and hospitality representatives; manual workers to semi-skilled professionals in trade, non-trade, and operational positions; engineering professionals for various disciplines, such as aeronautical, chemical, civil/structural, electrical/instrumentation, environmental, industrial, mechanical, petroleum, pharmaceutical, quality, and telecommunications; and employees for creative services positions. In addition, the company offers professionals for corporate finance departments, accounting firms, and financial institutions; talent management solutions; healthcare specialists and professionals for hospitals, ambulatory care centers, HMOs, and other health insurance companies; information technology specialists; legal professionals, such as attorneys, paralegals, contract administrators, compliance specialists, and legal administrators; and mid- to senior-level search and selection services, as well as consulting services. Further, it provides recruitment process and contingent workforce outsourcing, independent contractor solutions, payroll and business process outsourcing, career transition and organizational effectiveness, and executive search services. The company was founded in 1946 and is headquartered in Troy, Michigan.

Kelly Services India started its operations in India on the 20th of September 2001 & from a modest start, increased its presence in India and currently operates from 6 strategic locations across the country. Kelly has focused on building workforce solutions in specialised industry verticals like ITES, Banking, IT, Engineering and Science. Specialties Mid - Senior Level Recruitments, Scientific Recruitments, IT Recruitments, ITeS / BPO Recruitments, Engineering Recruitments, Functional Recruitments, Financial Services Recruitments

General Recruitment Our general recruitment offices located across APAC provides strategic access to key talent pools and client sites. We specialize in adhoc and volume workforce solutions that include full-time, permanent, contract, temporary placements and vendor on-site.

Professional and Technical (PT) Recruitment Kellys specialist divisions include Kelly Selection, Kelly Executive, Kelly Engineering Resources, Kelly IT Resources and Kelly Scientific Resources. Our specialist divisions focus exclusively on the functional workforce requirements of our clients and draw on the formidable resources and infrastructure built by Kelly Services. It is the best of both worlds a company with specific knowledge and expertise backed by a respected leader that has been staffing the world for more than 60 years.

Outsourcing and Consulting Kelly Outsourcing & Consulting Group (KellyOCG) is a strategic partner with the expertise to transform workforce talent management challenges into opportunities. We understand our clients business objectives and design outsourced solutions accordingly, and deliver proven results for our clients workforce management needs no matter how large or small across any geographic location. Our specialty practice areas encompass Recruitment Process Outsourcing, Business Process Outsourcing, Contingent Workforce Outsourcing, Human Resources Consulting, Career Transition & Organizational Effectiveness and Executive Search.

Workforce solutions company Kelly Services will focus more on high-end talent supply management in India. We have stopped being a payroll provider as low-end business is not profitable for us, said Mr Dhirendra Shantilal, Senior Vice-President, Asia Pac, Kelly Services.

Temp (contract) staffing companies in India providing talent across the spectrum have anywhere between 20,000 and 100,000 people on their rolls. TeamLease, Manpower, Adecco and Ma Foi are some well-known players in the five lakh plus staffing industry in India. Kelly Services has been in India for over a decade and currently has 7,000 people on its rolls. It has now decided to narrow its services to recruitment, technical and professional outsourcing, recruitment process outsourcing and executive search. The company is upbeat about its professional outsourcing services where mid-level temporary staff in auto, engineering, pharma R&D and FMCG is provided to global companies. The rationale is that even during a downturn, companies continue to hire mid-managers, scientists and technical professionals, Mr Shantilal said. Being a global talent supply chain management company, Kelly Services has a database of more than 6,000 scientists in the US ready to work on a project basis anywhere in the world. We have similar databases for free agents in other sectors like auto and engineering, says Mr Shantilal. Kelly Services has also started vertical-based talent search for functions such as HR, legal and finance.
Kelly Services India Private Ltd. is a 100% subsidiary of Kelly Service Inc ( NASDAQ: KELYA, KELYB), Troy, Michigan. We founded the staffing Industry in US in 1946. We provide innovative professional solutions to organisation in recruiting finest temporary and permanent talent available in specialized industry sectors across US, Europe, Middle East, Africa and Asia Pacefic. Service Locations: Kelly India has offices in Ahmedabad, Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune and Gurgaon (Corporate office). Area of Expertise: Kelly backed by its strong global brands like Kelly IT Resources, Kelly Scientific Resources, Kelly Engineering Resources & Kelly Financial Resource has depth in contract Staffing and Permanent Recruitment Services for Information Technology, Telecom, IT Enabled Services, Pharma, Healthcare, Engineering, Banking and Insurance Professionals. Key Differentiators: Understanding of Indian and International Talent Landscape and Seamless Access to talent Strong Service Track Record and Intent Impeccable Customer Retention Consultants with In-depth Domain Knowledge in Information Technology, Healthcare, Engineering and Banking Industries.

Kelly competes with about 100 national staffing companies in the US and another 10,000 local staffing companies.[11] Kelly competes with much larger competitors such as Manpower (MAN) and Adecco SA (VTX:ADEN), as well as more specialized firms such as Robert Half International (RHI). Competitors Manpower and Adecco both get over 50% of revenues from low skilled staffing and get their revenues from placing very large amounts of people per year. Competitor Robert Half International specializes in

accounting and financial staffing and this specialization allows the company to charge premiums and attain industry leading profitability. Kelly falls in the middle with about 45% of its revenues coming from low skill staffing and the rest coming from more specialized IT, engineering and financial staffing.

The big players in the Indian staffing industry have veered from the volume business and are looking at niche areas to drive growth as margin pressures beat down on them in a difficult market. Search and staffing agency Kelly Services has decided to exit 30% of its contract staffing business that looked into volume hires like sales, engineering and secretarial posts. "In the regular volume business, there is a fight for margins and it is challenging. We will look at niche skill areas, middle and senior management staffing from now on," says Kamal Karanth, MD, staffing in India. Till mid-2011, nearly half the company's business comprised staffing, of which 80% constituted volume, while 20% came from middle- and senior-level hiring.

With the permanence of job roles and stability called to question repeatedly in the last few years since the start of the ongoing recession, Indian firms are starting to mirror Western employers, moving increasingly towards temporary staffing, with sectors like IT/ITes, FMCG, retail and pharma now hiring a large number of temporary workers. A recent study conducted on the recruitment industry by Ernst &Young and Executive Recruiters Association (ERA) estimated the temporary staffing market in India close to R17,200 crore. The report states that while temporary staffing is not as big in India as it is in the western countries, it is likely to account for 2.5-3% of the country's total workforce in the near future. Says E Balaji, managing director and chief executive officer of staffing firm Ma Foi Randstad: There has been a significant growth in temporary staffing and on a year-on-year basis, it has grown by 1518%. This was not a predominant practice in India, but companies are increasingly looking at it. IT is likely to be the pioneer in such recruitment, with almost 20% of its workforce expected to be in the temporary category. Currently, it accounts for 10% of the workforce, E&Y's report found. High costs of training, particularly in IT, and sudden spurts of client demand, have been encouraging players in these sectors to utilise the pool of temporary staff made available to them by various agencies. Engineering, telecom, banking and retail are also taking in temporary staff in large numbers. This gives companies a good safety cushion against high attrition, as all of these industries have high numbers in this regard. Temporary staffing happens right from white to blue collar workers

to people with high-skill levels, says Vipul Varma, chairman, ERA. While a lot of hiring is for blue-collar workers with a salary range of R5,000-8,000, white-collar workers and professional staffing also makes up for a large piece of the pie. White-collar workers are typically in front-ending retail operations, BPO, generic. The salary for them is R10,00013,000 per month. White-collar staffing is currently a R920-crore market. Professional staffing includes those with higher skills, such as web developers,planners, etc. Professional staffing industry in India has been estimated at R530 crore in FY11, with key players being TeamLease, Manpower, Ma Foi, Ikya, Kelly, WDC, Allegis, Addeco, and Future Focus. Larger permanent recruitment companies have also started entering temporary staffing in recent times, predominantly to improve top lines. A large balance sheet makes them attractive from the perspective of investors, and helps obtain funds for growth. Elixir, through its partner GI, had entered temporary staffing, says the report from E&Y. Staffing firms have also started entering vocational training to create a larger pool available to them. TeamLease, for instance, had acquired IIJT in 2010. The overall recruitment and staffing industry has been growing at a CAGR of 21% for the past four years. While it is currently a R22,000-crore sector, it has been estimated to double in size to R55,700 crore over the next five years. Besides temporary staffing, firms in this industry feel experts are going through an evolution, with their roles changing from just finding recruits to delivering more recruitment services outsourcing solutions. HR services and recruitment industry has come of age. We expect consolidation and entry of more MNCs in the Indian market and emergence of new models like RPO and managed services. Companies are now starting to demand more value-added services, and expect recruitment firms to act more like brand ambassadors. It is no longer just a 'success-based' pay situation, says Varma, who is also a director at recruitment solutions firm Focus Management Consultants.

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