Building the vibrant Sri Lankan IT/BPO Industry

Sri Lanka Association for Software & Service Industry (SLASSCOM)

Vision & Mission

Vision - #1 Industry IT/BPO Industry to become the #1 revenue earner for Sri Lanka in the next 10 years

Mission SLASSCOM acts as the catalyst of growth for the Sri Lankan IT and BPO industry by facilitating trade and business, propagation of education and employment, encouragement of research and innovation, and by supporting the creation of a progressive national policy framework

Positioning Sri Lanka as a global destination niche focus

Build niche focus Global Center of Excellence

in
Financial Services, Mobile and Telco, Software Testing, Travel and Aviation, Legal Process & Product innovation

for
Mid market (SME)s, niche captives and companies looking for diversification (near shore complement to India) with a USP of Quality & ethics, top talent, retention, cost, lower risk, business with pleasure

Industry is organized with a long term strategic plan

grow demand

Global Trade
Entreprene urship

Domestic Trade

$1b
Capacity Policy

HR

Quality

 and a broad set of partners

Global Trade Showcasing Sri Lanka at primer events globally

GITEX 2010-

Policy Forum

Engaging the Government & International stakeholders Central Bank Charting out the vision for Mahinda Chinthanaya Knowledge Hub
Exchange Control clearance for $ preferential tax scheme

Finance Ministry Collaboration

Budget proposal for continuation of preferential tax Budget proposal on industry focus Members of the NCED

Presidential Secretariat Presidential Task Force on English & IT

HR Forum
Focus on to bring together the leading HR professionals of the IT/BPO industry with the focus to build a progressive national workforce which is competitive, ethical and collaborative.

Approach
Build a strong HR alliance Bring in global best practices to ensure we get off ground right

2009/2010 & Roadmap

HR forum by brining in all HR managers Joint efforts drive economies of scales Influence policy on employment to encourage investments

Capacity Forum Opening the doors of opportunities to students in Jaffna

SLASSCOM In Jaffna w/BOI/ICTA Jun 10 Jaffna students in Colombo Oct 10

SLASSCOM team made two visits to Jaffna, met with government officials & education institutes to educate and to start the integration
This is our first industrial visit. I got lot of information from the visit and it is useful to choose my next step in my life. So simply, I say it is great

This is our first industrial visit in the last two decades. This visit has provided awareness not only to the cutting-edge technology in the IT industries in this country but also to their infrastructures. I believe this visit will add more value and confidence to the students
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Where has the Sri Lankan IT/BPO Industry reached during the last 5 years?

5th Highest Exports Revenue Earner

IT/ BPO Export Revenue

392 312
98

BPO Revenue US$mn IT Revenue US$mn

258
64

78

213 173
51 58

26% CAGR 2011 234

193 155

294

121

2006

2007

2008

2009

2010

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Sizable and a growing set of companies with many new global companies are coming in.

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IT Workforce is growing rapidly

60,000

50,159
50,000

42,821
40,000

39,107 33,702 30,120

IT Workforce

30,000

25,200 20,279 15,586

20,000

10,000

2003 TOTAL 15,586 2004 20,279 2005 25,200

2006 30,120 2007 Est. 33,702 2008 39,107 2009 42,821 2010 Est. 50,159

The IT workforce is expected to reach 50,000 by end 2010, est. growth rate of 17%.

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.. and the new BPO Workforce is going rapidly

16,000

14,000

13,701 11,384

12,000

10,000

8,634
8,000

6,000

5,450 4,000

4,000

2,000

2006 2007 2008 Est. 2009 2010 Est.

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 We remain committed to, and confident of, the future of our HDPL operations in Sri Lanka, and look forward to playing our part in the development and prosperity of the country. - Rumi Contractor, Group General Manager, Service Delivery & CEO HSBC Global Resourcing Ltd. Partnering with a Sri Lankan based company has been refreshingly straightforward and we have been impressed by the warmth of our welcome and the quality of highly educated talent working at MillenniumIT. Our presence in Colombo provides us with an important footprint in Asia. - David Lester, Director of Information Services, London Stock Exchange (LSE) Sri Lanka's large pool of highly-trained F&A resource, makes for a powerful combination in today's increasingly global market. - Jim Downey, Managing Director, Outspan The availability of top tier talent and the low cost of operations in Sri Lanka made it a logical choice for our company. We started working in Sri Lanka in 1997 recruiting just 26 graduates in the first year, since then we have grown to 635. Sri Lanka offers us a great base to expand into Asia - Alastair Sorbie, CEO/President, IFS
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Sri Lanka is clearly emerging as a global sourcing destination

Ranked among Top 25 in the AT Kearney Global Services Location Index (GSLI) in 2011
Ranked number 5 in financial attractiveness, ahead of India, China and all of CEE

Gartner's 30 Leading Locations for Offshore Services (20102011). Included among the Top 10 in Asia pacific.

12th in the top ranking destinations in IBM Global Location Trends Report

Ranked among the top 10 emerging global destinations by Global Services Magazine.
Sri Lanka is another Asian country that has succeeded in positioning itself as an alternative to India. - IBM Global Location Trends Report 2010
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Sri Lankans geographical location, infrastructural facilities, direct access to India market, high quality standards of the workforce, open economy and various free trade agreements make it an attractive outsourcing destination. Global Services Destinations Compendium 2010

www.slasscom.lk