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If this is the first time youve opened Microsoft Outlook 2011, begin at If youre opening Microsoft Outlook 2011 for the first time. If youve previously set up accounts in Microsoft Outlook 2011, begin further down the page, where it says If youve previously set up email accounts in Microsoft Outlook 2011.

If youre opening Microsoft Outlook 2011 for the first time: Open Microsoft Outlook 2011. Youll see the Welcome to Microsoft Outlook for Mac window. Click the Close button at the lower right corner of the window. The main Outlook 2011 email window will appear on screen. When it does, continue at If youve preveiously set up email accounts in Outlook 2011.

If youve previously set up email accounts in Microsoft Outlook 2011: With the main Outlook 2011 email window on screen, click Accounts in the Tools menu. Continue starting at Step 1 below.

Steps: 1. Youll see the Accounts window. Click E-mail Account.

2. Youll see the Enter your account information window. Fill in your email settings as follows: E-mail Address: Enter your email address. Password: Enter your email password. User Name: Enter your email address again. Type: Set the menu to POP. Incoming server: Enter your incoming mail server. Your incoming mail server is mail.(your domain name). So, for example, if your domain name were widgets.com, your incoming mail server would be mail.widgets.com. Override default port: Make sure this box unclicked. Use SSL to connect (recommended): Make sure this box is unclicked. Outgoing server: Enter your ougtoing mail server. Your outgoing mail server is the same as your incoming mail server.

Override default port: Click this box, then change the default port number (25) to 26. Use SSL to connect (recommended): Make sure this box is unclicked. Click the Add Account button.

3. Youll see a dialog box asking whether to allow Microsoft Outlook to access your confidential information stored in your Mac OS X keychain. The reason Microsoft Outlook wants to access the keychain is to store your user name and password for accessing incoming and outgoing email. Click the Always Allow button. This allows Outlook to store the user name and password now, and also retrieve it each time you attempt to receive or send messages. NOTE: If you click the Allow or Deny buttons, youll have to enter your email password manually each time you want to send and receive messages.

4. That takes you back to the Accounts window, and your newly created account is listed at the left side of the window.

Microsoft Outlook automatically adds the Account description, but we recommend changing Outlooks default entry to your mail address so you can easily identify which account corresponds to which email address if you have multiple accounts in Outlook. Now click the More Options button below the Outgoing server.

5. In the More Options window, change the popup menu for Authentication to Use Incoming Server Info, then click the OK button to return to the Accounts window. Close the Accounts window to return to the main Outlook email window. Youre now ready to send and receive email.

15 Responses to Outlook 2011 Email Setup


1. Treadmill Says: October 22nd, 2011 at 7:29 am Thanks for the share! Very useful info! 2. sophie Says: October 25th, 2011 at 11:32 pm this was very helpful! thank you! 3. Ula Kuchar Says: October 27th, 2011 at 3:54 pm Nice blog here! Also your website loads up fast! 4. Kh Says: November 16th, 2011 at 1:51 am I am a google apps user, and this is my school e-mail. When I follow your directions, it comes up with the error Outlook cannot find the server. Verify the server information is entered correctly in the Account Settings, and that your DNS settings in the Network pane of System Preferences are correct. How should i correct this? Thanks 5. admin Says: November 16th, 2011 at 3:20 am

The procedure for configuring Outlook in this article will work for anyone, but the specific settings described are for people whose email is hosted by our company. Other email hosting companies use different settings. Ask your schools help desk for the settings they require you to use to get email to work properly. Then you can follow the procedural steps in our article, but substitute the settings your school uses. The trick is that the settings you enter into Outlook just have to match the settings used by whoever is hosting your emailin this case your school. (For example, our incoming and outgoing mail servers require that SSL be disabled, and that you use port 110 for the incoming mail server, and port 26 for the outgoing mail server. You school might require that SSL be enabled, and they may specify different port numbers than the ones we use. Once you get the schools settings from the help desk and enter them into Outlook, your email should work.) 6. Virgilio Figart Says: November 17th, 2011 at 3:25 pm Thank you for providing really informative posts on your site. How can I share it on the social networks? 7. admin Says: November 18th, 2011 at 1:34 am Copy the link to this page and post it on any social network. That will make it easier for your friends to find the page. 8. buzz Says: January 23rd, 2012 at 2:22 am I am having trouble getting on with sbcglobal.net. Does anybody know the incoming and outgoing settings for sbcglobal.net? Thanks 9. admin Says: January 23rd, 2012 at 4:12 am You might be able to find the incoming and outgoing servers you need here: http://www.emailquestions.com/isp-free-email-support-forums/571-sbcglobal-incoming-outgoingmail-servers.html 10. Buddy Says: March 12th, 2012 at 9:26 pm When I write an email and then click on the little address book icon on the right side of the To pane, the contact search comes up. I want a list of contacts to come up instead. How do you do this? 11. admin Says:

March 13th, 2012 at 2:41 am I agree that it would have made more sense to have that button default to showing your address book contacts, but thats not the default choice Microsoft made. I hope that fix it in a future update. In the meantime, you have a couple of choices. 1. If you want to use the Address Book button at the right side of the To field, change the menu in the search window that says All Folders to Address Book. Your address book contacts will be listed in the window, and you can scroll through them or use the search field to find the one(s) you want, then drag the to the To, Cc, or Bcc fields. 2. Ignore that button and simply click Command-3 on your keyboard (or click Go To in the View menu, then click Contacts in the submenu). That causes the main Outlook window to display your Address Book contacts, and you can drag and drop contacts from that window to the To, Cc, or Bcc fields. When youre done, click Command-1 on your keyboard to return to displaying email messages, or use the same menu to switch back to that display. 12. John Carmody Says: April 4th, 2012 at 6:42 pm Hi guys, Thanks for this! Can someone help me my outlook is downloading my emails from my eircom.net account but when i actually go into the eircom.net account itself the emails are still there. How do i have outlook just permanently take the emails from my eircom.net account? Can someone please help? Thanks guys!! John 13. admin Says: April 4th, 2012 at 7:00 pm Heres what to do. Click Accounts in the Tools menu. When the Accounts window appears, make sure your email account is highlighted in the column at the left side of the window. (If you have only one account, it should be highlighted by default, but youll need to repeat these instructions separately for each account you need to change.) Click the Advance button at the lower right side of the window. A new window appears with two tabs, Server, and Security. Make sure the Server tab is selected. If you want to delete messages from the mail server as soon as you receive them, unclick the box for Leave a copy of each message on server. You can also leave that box clicked, then use the popup menu right below to set a waiting time before the message is deleted once its been received. This is really useful if you receive your email not only on your computer, but also on a phone, another computer, or a tablet. If you have your computer delete the message as soon as its received, if you later check mail on the other computer, phone, or tablet that message wont be received because it no longer exists on the server. If you set a delay before the message is deleted, the message will still be on the server when you check email on another device, so its received there as well. The most common choice is a week, but Outlook offers choices of Never, After One Day, After One Week, After One Month, or when After Deleting From This Computer.

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TommyThomas Says: April 13th, 2012 at 4:56 pm My .me email is driving me nuts with Mac Office Outlook 2011. I keep getting an authentication failure, and now it will not recognize my username/password. i have been using it for months, but now it is acting up any specific url for info on setting up me accounts?

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admin Says: April 14th, 2012 at 6:11 pm Ive had intermittent problems with Outlook 2011 and email accounts hosted by Apple with me.com or mac.com domains. When I set those same accounts up in Mail with exactly the same settings, there was no problem. My guess is that there is an issue with early versions of Outlook 2010 that Microsoft will probably fix. Microsoft just released their Service Pack 2 update for Office 2011, which brings the version to 14.2. Id try installing that update and see if it resolves the problem.

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