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Getting to Know Your AdminCP

in phpFox
(Written while using version 2.07 Build 4)

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Disclaimer:
This is meant as a guide to help you get your site set up and to show you how to
use some features. Always backup your site before attempting any changes. You are
responsible for your actions and any damages done to your site because of your use of this
guide are your responsibility.

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These are some basic tips for using your AdminCP. This guide should help you learn
to navigate your control panel but I'm not going to spoon feed you every detail. You will need
some hands-on knowledge that you can only get by trying things yourself. I strongly
recommend you do a few things before jumping in and making changes via your AdminCp.
1. Set up a development site. If you want to change things around, it's best to test
out the end result first. If you mess up something and then can't access your
AdminCp on your live site, your going to be kicking yourself. However, if you
mess up your development site you can just reload it (and still kick yourself if
you want, just not as hard. Lol). http://www.phpfox.com/kb/article/129/setting-upa-development-site/
2. Back up your site! http://www.phpfox.com/kb/article/93/backup-database/
After doing the above, access your AdminCp by clicking the Admin menu link on your
site (assuming you've already logged in to your site with your Admin username and
password). You are now in your site's control panel (AdminCp) and looking at your
dashboard.
In the center of your screen is a place for notes. You'll want to use this periodically to
write notes for yourself about things you've done to change the site around, etc. These are
only for you, or other admins, to see so write whatever you want.
On the top left you will see a menu, which I'll go over later in this article. The top right
has links back to your site and also to log out. The left column, under the menu, contains
your site stats, quick links, and active admins. The right block contains various phpFox news
articles and Tweets. Keep an eye on those for updates to the script and other useful
information. Scroll down and on the bottom right you'll see your phpFox version number.

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Table of Contents
Menus................................................................................................... 6
Dashboard..............................................................................................................................................6
CMS.......................................................................................................................................................6
Menus............................................................................................................................................... 6
Managing Menus......................................................................................................................... 6
Adding Menus..............................................................................................................................6
Blocks............................................................................................................................................... 6
Managing Blocks......................................................................................................................... 6
Creating Blocks............................................................................................................................7
Pages................................................................................................................................................. 7
Managing Pages........................................................................................................................... 7
Create Pages.................................................................................................................................7
Users......................................................................................................................................................7
Browse Members.............................................................................................................................. 7
User Group Manager........................................................................................................................ 8
Manage User Groups................................................................................................................... 8
Profile...................................................................................................................................... 8
User......................................................................................................................................... 8
Marketplace.............................................................................................................................8
Create User Group....................................................................................................................... 8
Add User Group Setting...............................................................................................................8
User Cancellation..............................................................................................................................9
Promotions........................................................................................................................................9
Custom Fields................................................................................................................................... 9
Extensions............................................................................................................................................. 9
Module..............................................................................................................................................9
Language...........................................................................................................................................9
Product..............................................................................................................................................9
Plugins............................................................................................................................................ 10
Themes............................................................................................................................................10
Emoticons....................................................................................................................................... 10
Settings................................................................................................................................................ 10
System Settings................................................................................................................................... 10
Manage Settings..............................................................................................................................11
Content Formatting.................................................................................................................... 11
Debug......................................................................................................................................... 11
General....................................................................................................................................... 11
Server Settings........................................................................................................................... 11
IPInfoDB....................................................................................................................................12
Registration................................................................................................................................ 12
Core............................................................................................................................................12
Feed............................................................................................................................................12

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Shoutbox.................................................................................................................................... 12
Comments.................................................................................................................................. 12
IM...............................................................................................................................................12
Subscribe....................................................................................................................................12
User............................................................................................................................................ 12
Contact....................................................................................................................................... 13
Mail............................................................................................................................................ 13
Notification................................................................................................................................ 13
Profile.........................................................................................................................................13
Share.......................................................................................................................................... 13
Video.......................................................................................................................................... 13

Tools................................................................................................... 14
System Overview................................................................................................................................ 14
IP Address............................................................................................................................................14
Site Stats.............................................................................................................................................. 14
Maintenance........................................................................................................................................ 14
Ban Filters........................................................................................................................................... 14
Messages............................................................................................................................................. 14
Countries............................................................................................................................................. 14
SQL..................................................................................................................................................... 14
Currency.............................................................................................................................................. 14

Modules.............................................................................................. 14
Ads.......................................................................................................................................................14
Creating ads.................................................................................................................................... 14
Managing Ads.................................................................................................................................15
Ad Placement..................................................................................................................................15
Attachments.........................................................................................................................................15
Blogs....................................................................................................................................................16
Forum.................................................................................................................................................. 16
Group...................................................................................................................................................16
Marketplace:........................................................................................................................................16
Music................................................................................................................................................... 16
Newsletter............................................................................................................................................16
Photo....................................................................................................................................................16
Report.................................................................................................................................................. 16
Share....................................................................................................................................................16
Subscribe............................................................................................................................................. 16
Video................................................................................................................................................... 16

Some Tips.......................................................................................... 17

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Menus
Dashboard: Explained above.
CMS: Contains links to Menus, Blocks, Pages and is where you would manage your site's
Menus, Blocks and Pages.
Menus: You can manage and add menus here.
Managing Menus: When you click Manage Menus you will then see a screen
that lists all of the menus on your site and controls which user groups can see them, where
they are located on your site, and the parent/child relationship for drop down menus.
1. Each menu item has a number to the left of it that tells in which
order it appears in on your site. Arrange your menus by changing
the numbers.
2. There is a clickable box under the Active column to
activate/deactivate a menu.
3. To the right of each menu is a box, under the Actions column, to
select an action.
a. Edit will bring up the screen to edit the menu. Here you
can change where the menu is located (connection) and
which user groups have access to the menu. The box
labeled Language Pack Details is where you change the title
of the menu. Save your changes before exiting this screen.
b. Manage Children will show a number indicating the
amount of sub-menus located in this menu. If you click this,
you will bring up all of the sub-menus which can be edited.
Adding Menus:
Search the knowledgebase at phpFox as there are some good
articles there for this. http://www.phpfox.com/kb/ You may ask why I'm telling you to search
for the answer. Reason: It'll help you get more familiar with searching the knowledgebase
which has a lot of useful articles in it.
Blocks: You manage your blocks and add them here.
Managing Blocks:
1. Each block is located within a Controller. For instance:
core.index-visitor is the controller for the visitor page;
core.index-member is the dashboard page controller.
2. Using the visitor page as an example, click core.indexvisitor and to the right you will see all of the blocks that are
contained on the visitor main page and each item within

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that block.
3. Rearrange the block items the way you want them by
dragging them up or down (click the arrows to the left of the
item's name then drag it around within the block.
4. If you want an item located within a different block on that
page, just click the arrow to the left of the item name and
edit it. Each block item can be set per user group in the
edit screen so if you want to hide an item from certain
users, this is where to do it.
5. You disable a block item by clicking the dot to the right.
Green is enabled and Red is disabled.
6. To move a block item from one page (controller) to another,
click the edit button to the left of the item. Then change the
controller to whatever page you want it on. (ex. Change
from core.index-visitor to core.index-member to move from
main visitor page to dashboard page).
Creating Blocks:
See this video tutorial in the knowledgebase.
http://www.phpfox.com/kb/article/195/video-tutorial-how-to-create-a-blockwelcome-phpfox-v2/
Pages: Create pages and manage them here.
Managing Pages: After you've created some pages, you manage them
here. Your page editing is done by clicking edit, which is found in the Actions
column, after clicking Select action.
Create Pages: Search the knowledgebase for Make a Page and you'll find
detailed tutorials.
Users: Contains links to Browse Users, User Group Manager, User Cancellation,
Promotions, and Custom Fields. This is where you manage your members.
Browse Members: Fairly self explanatory. Look at and for your members here. I'm not
walking you through this, you do need to experiment to learn your site management. I will give
a few tips.
1. I have a different way of controlling spammers. I don't use the member
approval feature because I want new people to be able to explore the
site. That being said, I also don't want spammers posting anything. So, I
have it set up so the Registered member group cannot post anything at
all. This allows me to search my members by group (Registered) and

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then mass delete them if they are all spammers, or approve the good
ones and mass delete the rest. Time saver! The options for deletion, etc
appear at the bottom of the screen.
2. You can see how many members you have above your list of members
on the main browse member page.
User Group Manager: You'll create, manage and add settings for your user groups
here.
Manage User Groups: This is where you change the settings for each user
group the way you want them. I'm not going into every setting. You can search the forum or
knowledgebase for a good many settings.
1. Click to the left of the user group that you want to change settings
for.
2. Here's a nifty tip. If you click Edit User Group, you can then
change the icon for that user group so each group gets different
icons that appear under their name, next to their user group.
3. Click Manage User Settings to change all of the settings for this
group. There are far too many to list. I suggest you thoroughly
look through this list though and click on each item so you can see
the settings for them. I'll include some links here. (or I won't
because I couldn't find any). So I'll make some tips myself.
Profile:
1. If they can't comment on any profiles this is where the
setting is to fix that.
2. If you don't want membership details to display under
their name on their profile, this is where to change that.
User:
1. If you want them to, or not to, load a profile image you
will find the setting here.
2. If they can't stay logged in and keep getting kicked off
the site, you need to set to Yes Can Stay Logged In To
the Site.
3. Set whether members can or can't delete their account
here.
Marketplace: If you don't enable it, they won't be able to
use it.
Create User Group: This one is self-explanatory when you get on the page.
Add User Group Setting: From the phpFox knowledgebase: This section is only
for developers, when they are creating a new option (via a plug in or a module) they can add special
permissions from here.

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User Cancellation: This one is another that needs to be explored to know it but is simple to
learn.
Promotions: There's nothing in the knowledgebase that I could find for this and am not using it
myself. It looks pretty simple to set up promotions. Have a run at it yourself and see how it works. :)
Custom Fields: This is for customizing your site's member information. Lots of good articles
in the knowledgebase. Search for Custom Fields. Here are a few:
http://www.phpfox.com/kb/article/234/add-other-custom-fields-for-members-profile-options/
http://www.phpfox.com/kb/article/118/create-custom-user-fields/
http://www.phpfox.com/kb/article/157/video-tutorial-how-to-add-custom-fields/

Extensions: Contains links to Module, Language, Product, Plugin, Theme, Emoticons. This is
where you manage all of the goodies for your site. I can't possibly go into everything but am going to
give pointers/tips.
Module: Here you manage and create modules; add and manage components.
1. http://www.phpfox.com/kb/article/227/disable-or-enable-a-module-feature/
2. To the left of each module with settings, in Manage Modules, you can click to
edit the settings for that module (feature).
3. Components are all of the parts within each of your sites modules. You enable
them or disable them from the Manage Components area.
Language: Manage and add language packs and phrases for your site.
1. http://www.phpfox.com/kb/article/197/how-to-install-a-language-package/
2. http://www.phpfox.com/kb/article/239/using-phrase-manager-and-var-name/
3. http://www.phpfox.com/kb/article/169/add-phrases-from-3rd-party-products-toall-installed-languages/
4. http://www.phpfox.com/kb/article/193/how-to-edit-a-phrase/
5. Look through your phrase manager to get familiar with it. Change the phrases
you want to in order to customize your site.
Product: This is where you manage, create and import products (3 rd party add-ons) for your site.
1. After you've uploaded your add-on, you need to import it before it'll work. Click
on Import products and you'll see your add-on that you just loaded to your
server, waiting to be imported (installed).
2. If you want to disable a product, go to manage and you'll see a box to the right
for Active. Uncheck it to disable the product and then click update to save your
changes.
3. Here's a great tutorial. http://www.phpfox.com/kb/article/182/how-to-install-

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amp-manage-third-party-plugins-mods-in-phpfox-2-0/
Plugins: Manage and create plugins here. These add extra functionality to your
site/products/modules.
1. In Manage Plugins you'll see a list of items that either you created or that an addon created when you installed it. You can edit/delete and activate or deactivate
them here. Don't forget to click Update when you are done.
2. Read this tutorial which explains modules, plugins, etc.
http://www.phpfox.com/kb/article/144/creating-your-first-add-on
Themes: This is where you manage all of the themes you have. There are a lot of articles about
themes so I'll include a few links here.
1. Here's a tutorial for installing a theme.
http://www.phpfox.com/kb/article/201/how-to-install-themes-in-v2/
2. Tutorial for editing your templates.
http://www.phpfox.com/kb/article/80/editing-your-sites-templates/
3. Tutorial for creating a theme. http://www.phpfox.com/kb/article/112/creatingyour-site-s-looks/
4. You activate and deactivate your themes in Manage Themes and then just like
with other parts of your site, you click the dot to the right (green/red) and then
remember to click update to save.
5. If you should ever edit your templates within the admin cp, you will always have
to do so or the edits won't save. Either edit the files on the server or via your
admin cp.
Emoticons: Add and manage your emoticons/smileys here.
1. In Manage Packages you can turn on/off your various packages.
2. You can add packages that will allow you to sort your smileys into categories
(like Holiday, Halloween, Fun, etc).
http://www.phpfox.com/kb/article/183/video-tutorial-uploading-amp-installingemoticons-in-phpfox-2-0/
3. In Import Emoticons you can load a package of emoticons that you've created
and put in zip format. The image files must be in the zip's root directory (no
folders) and the file names will be the codes used.

Settings: Contains links to System Settings, Payment Gateways and Branding Removal. You'll
want to get familiar with the System Settings area as that is where you'll control the back-end settings
for your site which will affect your site's performance.
System Settings: Controls for your site's management are here. I won't delve into Add New
Setting or Add New Setting Group as this is a BASIC AdminCp guide and that is more advanced. If
your site is acting up, you can click on Find Missing Settings which automatically search for missing
settings. Sometimes this helps.

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Manage Settings: Contains Global Settings (controls site wide settings) and Module
Settings (controls settings for modules). It helps to know what you are trying to change so you know
where to look for the settings to change it. Look in Global if you are trying to set things that are
throughout your site. Look in Module if you are trying to set things that only affect one particular
module (ex. Forum, blog). Here are some basic tips. Some topics are not included because if you click
them, you should easily be able to see what to do.
Content Formatting:
1. To allow your members to use html codes when posting, etc you
need to turn on the feature. Set to True to allow hml.
2. You may also want to add some additional tags in the Allowed
html.
3. You can control the size of embedded photos and videos here.
4. Set your default wysiwyg editor if you have one other than the
standard phpFox editor.
Debug: If you have a problem with your site, come here and enable debug to see
if there are any site errors. If you do find errors, copy and paste them in your support ticket or forum
post (remove your site name from the info you post) so people can better assist you.
1. If you cannot enable debug from your AdminCp due to errors
preventing you from accessing it, do this
http://www.phpfox.com/kb/article/138/enabling-debug-mode/
2. To turn off debug, go to the place you enabled it and change it
back. In admin cp, change it back to 0. If you enabled it via the
file on your server, change it back to false.
General: Set your site name here, site title, copyright, etc.
1. Item location determines where user content is displayed. If you
want everything in the public arena then choose public. If you
want everything on the user's profile, choose profile. Basically, if
you want greater privacy for your members, choose profile. Mine
is set to public since my site is an open site. See this thread for a
better explanation of item location
http://www.phpfox.com/forum/general-support-and-questions75/photos-viewable-by-anyone-photo-privacy-set-to-no-onefriends-only/page_1/#post201620 you'll need to read through the
thread for Raymond's post.
Server Settings: Basic tips
1. Cache Javascript & Css I have this set to false to speed up the
site.
2. Active session Mine is set to 15 minutes. How long to you
want your members to remain logged in if inactive?

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IPInfoDB: Do this! Get your free key, input it and you'll be able to see where
your visitors are coming from. Definite must IMO.
Registration: Go through this entire section in your AdminCp and set the settings
the way you want them before you go live. Here are some tips.
1. Set Allow User Registration to true when you're ready for
members.
2. Verify Email at Sign-up set to false if you want Facebook
Connect.
3. Captcha on Registration mine is set to true.
4. On Signup New Friend I have my admin username in here since
I want to know every member of my site.
5. User Default Privacy on Registration here's a key setting. How
do you want your site set up in regards to privacy? Definitely set
this up before you get new members.
6. Redirect After Sign Up mine is set so that new members go to
their privacy setting page after signing up so they can manage
their privacy settings. If you want your members to go to a
specific page after signup, go to that page on your site and copy
and paste the url into the box in this setting. (ex.
Http://mysite/user/privacy)
Core: You'll find a lot of settings in here that are elsewhere. Just look down the
list to verify you have things set the way you want.
Feed: News feed settings are here.
1. Friends Only set this to true so member updates are only shown
to their friends.
2. Allow Comments on Feeds set this to true so members can
comment on their friend's feeds.
3. If you want to enable the like system, you will find it in here.
Shoutbox: If you want your shoutbox to be live so your members won't have to
refresh the page to see new shouts, set Live Shoutbox to true. This may slow your site.
Comments: The setting to allow comments on profiles is found in here.
IM: Enable instant messenger here. It will probably slow your site.
Subscribe: If you want to have subscription packages, you need to enable it here
and then set it up elsewhere in the admin (modules menu which will be covered later).
User: Before you go live set your user settings here. Some tips:
1. You'll find user pic sizes here, adjust as you want them.

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2. Decide how you want your users to login username, email,
email & username.
3. Select how user browsing will display the results depending upon
how much info you want to show. I only have it show
name_photo because of user privacy concerns.
4. Force Profile Privacy can be set for minors. This is a good feature
to keep your under age members safe from potential predators.
5. If you want random featured members, set it here.
6. Want to display your user's online status, set it here.
7. If you want your site specific to certain ages groups, you set your
minimum and maximum year dates in here.
8. I believe it important to set the user age privacy on browse feature
to true in case some of your members want to hide their age. This
way, they will be excluded from the browse search and kept
private.
9. URL redirect after login can send your users to whatever page
you want. Such as core.index-member (dashboard) or mine is set
to core.home (custom home page).
10. After done with the settings, click submit to save.
Contact: This is to set up your contact info for contact us.
Mail: Set your user mail settings here.
1. Display total mail count set this to true so your members will
see a number next to their mail menu tab to see how many
messages they have.
Notification: Set your site-wide notification to true if you want your users to see
a notification in the footerbar for new messages, comments, etc.
Profile: Enable user rating in here if you want users to be able to rate other users.
Also, if you want them to be able to drag and drop blocks on their profile, set it here.
Share: Enable social bookmarking here. Basically, share=free advertising!
Video: Some tips
1. You need FFMPEG and MENCODER on your server if you want
members to be able to upload their personal videos. Not
necessary for Youtube videos. If you're on a shared server you
probably don't have these. I don't have these so I only use
Youtube sort of videos.
2. You'll find the setting here to disable autoplay of Youtube type of
videos.
3. You can enable full screen for Youtube videos.
4. You can change whether to show both the upload and share links
on the dashboard here.

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Tools: Here, you'll find System Overview, IP Address, Site Stats, Maintenance, Ban Filters,
Messages, Countries, Online, SQL, Currency. I'll provide info on most. Some are self-explanatory.
System Overview: This is the server overview of various php settings, etc. Check it out.
IP Address: Search IP addresses here to get info about IP's that are accessing your site.
Site Stats: You can manage what shows up in your site's stats block here. Here are some
tutorials for adding site stats. Search the add-ons for more.
http://www.phpfox.com/kb/article/219/site-stats-add-videos/
http://www.phpfox.com/kb/article/220/site-stats-add-marketplace/
http://www.phpfox.com/addons/view/site-stats-add-newest-member/
http://www.phpfox.com/addons/view/site-stats-members-online-today/
Maintenance: This is where you'll find: clear your cache, remove duplicates, reparser, counters.
1. Clear your site cache after changing/adding anything.
Ban Filters: You can ban by IP, Username, Email, Words, and Display Names.
Messages: You can view all of the private user messages here. I only use this if a member
reports spamming or something like that.
Countries:
1. You can move the country names around in Country Manager just by
dragging them up or down. Helpful to put your country as first.
2. You can add and import countries (text file) here.
SQL: Your database info, maintenance (optimize and repair tables) and backup are here.
Currency: Manage or add currency here. If you're using anything involving currency, you'll
want to set which currencies you will allow people to use.
Modules: This is where you'll set up the various modules in your site like forum categories, ads, blog
categories, etc. You need to explore this area to see what settings are available for your customization
of your site. I'll give some tips for some of the modules here.
Ads: The best thing to do is create one to see what happens. Note that if you create an ad using
Image instead of HTML, you can select the amount of clicks allowed instead of just the number of
views. You'll find invoices for member created ads in the Invoice link. In Manage Sponsorships you
can also add a sponsorship ad.
Creating ads:

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Check these links
http://www.phpfox.com/kb/article/120/create-ad-campaigns/
http://www.phpfox.com/kb/article/70/create-an-advertisement-ad-banner/
1. Don't find yourself mired in thinking within the box in regards to the ads
module. You can put other things in there besides just ads. I don't like to mess
with the templates so this is how I deal with code, like google adsense, that
needs to be placed in the page. A few examples of what I've done:
A. Go to http://www.alexa.com and sign up for their site tools for traffic
reports and Alexa page ranking. You can paste the code in an advertising
block and it'll work.
B. Sign up at http://projecthoneypot.org which is a great site for keeping
track of spammers, checking IP's, etc. You can get a honeypot to put on
your site to send info to them regarding the spammers that are visiting
your site. This information helps them keep track of harvesters,
spammers, bots, etc. I put my honeypots in an ad and let it run. It's
invisible and doesn't interfere with anything.
C. Go to Google and get yourself a search box then put the code in an ad
spot on your site.
D. Get a free account at http://attracta.com and use their SEO tools. I put
their code in a block on my site. Since it is required to show at all times, I
have that block only for attracta and have not put any other ads in that
block.
Managing Ads: This is where you'll manage your ads. Turn them on/off, move them
around, change which user groups see the ads, etc.
Ad Placement: Here, you'll create where you want your ad placements for people
buying ads. You'll manage these placements in Manage Placements if you want to edit them after
creating them.
1. Make a title for your ad location so your users will know what size ad
they are buying. Example: Leaderboard Ad (728 x 90, 468x60)
2. Be sure to have your currency set up before allowing members to
purchase ads.
3. Only members will be able to purchase ads.
Attachments: Manage the types of attachments that you will allow on your site here. Here's a
tutorial from the knowledgebase. http://www.phpfox.com/kb/article/86/adding-more-extensions-toattachments/

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Blogs: Add and manage your blog categories here.
Forum: Here you add and manage your forum categories. They can be dragged and dropped in
place where you want them.
Group: Add and manage categories for groups here.
Marketplace: This is where you set up your categories for the marketplace.
Music: Add and manage your music genres here.
Newsletter: Create and manage newsletters here. You'll be given several options with regards
to how you want to send your newsletters out. You can use plain text or Html, choose which groups get
the newsletter and much more.
Photo: Create and manage your categories here (are you noticing a pattern?). Again, you can
drag and drop.
Report: Check on user reports that your members may submit, create report categories and
manage categories. One always hopes not to see the admin reported, but one never knows what a
member might do. :)
Share: Here is where you manage which places you allow your members to share your content.
Perhaps you don't like free advertising?? No problem, turn them all off.
Subscribe: Now here's a fun one. I almost don't want to get into it as it's rather involved. :) This
is a brief tutorial for creating a package.
1. Put a title. Example: Basic
2. Make a description for this membership level. Example: Yo, this is a
basic membership package entitling you to basic access to the site.
3. Put an image for it if you wish. This will be a small icon that shows on
the user's profile page next to their membership type.
4. User group on success. You need to have a user group already made to
assign your membership package to.
5. User group on failure. I put this as Guest. You can select what you want.
6. Decide whether to put this on the registration.
7. Put your prices in and whether it's recurring. If recurring, select the
period.
8. Save (submit).
Video: Create and manage your video categories here.

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Some Tips:
1. To remove the Image Url that appears when viewing photos, go to AdminCpCMS-Blocks--Manage Blocks and select photo.view and turn off photo::detail.
2. Always clear your cache after doing any modifications or adding anything.
3. If editing any file, make a back up of it first.
4. Be careful who you give ftp access to.
5. If you just installed the script and stuff isn't working, search the forums for answers
before starting a new thread. Always search by post if you get no answers when
searching by thread.
6. Sometimes ftp programs do not load all of the files. This has happened to me as well as
many others. You can always re-load everything using another ftp program, filezilla is a
good one, and see if that solves the issue.
7. Backup your site periodically and before loading anything new.
8. EXPLORE your AdminCp.
9. Make a test user account for every user group so you can see how everything is
working.
10. If you have installed a template with it's own login, so now you have two logins on your
main page, go to AdminCpcms--blocks--manage blocks and select Site Wide and turn
off user::login-block.
11. ALWAYS go into the upload folder of whatever you are trying to install and load those
files/folders. Do not load the upload folder.
12. Shave your head that way you won't have to pull your hair out when attempting stuff
on your site.
13. Don't expect developers of third party mods to immediately answer your questions.
They are busy, located in other countries (with different time zones or internet
restrictions) and will answer you as soon as they can. If you need support of their mods,
they usually have a support site and you will get better results by posting there. NEVER
post in the forum HEY!! Where are you!! Why do you not answer me!! and stuff
like that.
14. Create a second admin account just in case you need it.