Resume`

Personal Information
Name Date of Birth Permanent Correspondence Address : : : Avnish Laroiya 23rd October, 1969 HL 219, Phase 9, Sector 63-D,S.A.S Nagar, Mohali 160 059 Phone No. 09855420219

Email id : alaroiya@yahoo.com Nationality Passport Number : : Indian E0031838

Qualifications
Exam B.A (Graduation) Post Graduate Diploma in Computer Programming Certificate in C Lnguage Certificate in Oracle Institute/University Punjab University, Chandigarh Centre for Advance Learning in Computers, Mohali Regional Computer Centre, Chandigarh New Era Computers,Chandigarh Subjects Mathematics, Economics, English Foxpro, Clipper, Cobol, C, DBMS, SAD Fundamentals and Advance C on VMS Fundamentals of Oracle Yr. Passed 1989 1991

1993 1996

Work Experience
Company Name Dell International services, Mohali From Mar 2005 To Till Date Designation Sr. Technical Support Associate Technical support Executive System (Executive) Profile Provide technical Support for the users, based in USA, for Dell computers and peripherals like Printers, Scanners, Projectors, Handhelds and Web TVs Provide technical Support for the users, based in USA, for Dell computers and peripherals like Printers, Scanners, Projectors, Handhelds and Web TVs. Responsible for the development, Planning and Implementation of Softwares for different departments of the organization.

EXL services India Pvt. Ltd. Noida Telephone Cables Limted, Chandigarh

Mar 2004

Mar 2005

Dec 1995

Mar 2004

Data matrix Consultants, Chandigarh

June 1991

Dec 1995

Programmer

Responsible for the development and Implementation of Softwares for different corporate clients in and around chandigarh.

Current Job Profile Associated with Dell International Service, listed in the first 10 fortune 500 companies and is the No. 1 in World as far as the Desktop computers are concern. My profile in the company is to provide technical support to the customers based in US for there all type computer related issues, like setup of new systems and any hardware and software issues thereafter. Hardware issue includes Monitors Keyboard Mouse Hard disks, includes setup of RAID on SATA drives and troubleshooting Floppy disk drives Mother boards Video cards, sound card, modem, network card, includes setting up of networking and installation of drivers Power supply Printers

Other than this all related softwares like windows XP Home, Professional, Media Center, MS office and all Dell supplied softwares. I am also pursuing a extensive course in DCSE (Dell Certified System Engineer). Extra Abilities Have in depth knowledge about the computer hardware and networking and capable of tear down and assemble it again. Other than that, I have also worked past time as a Marketing executive for a company called Creation. They were based in Chandigarh and they were the manufacturer of state of art furniture made of teak wood and lacquered copper work on it. The main area of sales for this company was through exhibition and I have participated in all the major exhibition through out the country. I have also done two overseas exhibition in srilanka as well.

I have done successful exhibitions at Bangalore Kolkatta Pune Hyderabad Chennai Mumbai

Goa Colombo, Srilanka