HISTORY Union Bank of India took a first milestone step towards economic stability of the country by registering as a limited

company on 11th November 1919 at Mumbai. Inaugurated and blessed by our father of THE nation, Mahatma Gandhi, Union Bank of India had started its journey with confident money management over decades. At present, union bank of India stretch across the country with more than 2800 branches. Uninterrupted profit during all 90 years of operation has clearly reflected the banks core values of prudent management without ignoring opportunities.

EARLY EXPANSION

After Independence UBI accelerated its growth and by the time the government nationalized it in 1969, it had grown to 240 branches in 28 states. Shortly after nationalization in the year 1969, UBI merged in Belgaum Bank, a private sector bank established in 1930. The Belgaum Bank had itself merged to Shri Jadeya Shankarling Bank 1964. Then in 1985 UBI merged to Miraj State Bank, which had been established in 1929. In 1999 the Reserve Bank of India requested that UBI acquire Sikkim Bank in a rescue after extensive irregularities had been discovered at the nonscheduled bank. Sikkim Bank had eight branches located in the North-east, which was attractive to UBI.

INTERNATIONAL EXPANSION NETWORK AND DISTRIBUTION

UBI began its international expansion in 2007 with the opening of representative offices in Abu Dhabi, United Arab Emirates, and Shanghai, Peoples Republic of China. The next year, UBI established a branch in Hong Kong, its first branch outside India. In 2009, UBI opened a representative office in Sydney, Australia. A full fledged overseas branch was opened in Honk Kong. To serve the varied banking needs of the NRIs, Bank has placed number of Marketing Officials at various centers in UAE and shanghai. Bank has plans to deploy more number of Marketing Officials at many other places. The bank plans to accelerate its presence in the global market space at key locations in next two years as part of the vision strategy. Union Bank of India, at present takes the pride of serving a colossal 24 million clientele base.

BUISNESS OPERATIONS

Union Bank has been playing a very proactive role in the economic growth of India since it inception and it extends credit for the requirements of different sectors of economy. Industries, exports, trading, agriculture, infrastructure and the individual segments are sectors in which the bank has deployed credit to spur economic growth and to earn from a well diversified portfolio

of assets. By mobilizing resources through current, savings, term deposits, through refinance and borrowings from abroad, union bank of India targets customers from all demographic and economic profile. Union bank of India introduced products and services to meet the needs of its customer which successfully achieved confidence among them. The bank operates in all the areas including retail lending, personal banking, corporate banking, international banking and investments, treasury. Banks lending also caters to the rural and semi urban centers, financing agriculture and allied activities, rural artisans, micro and medium enterprises in these areas. Bank has opened 198 village Knowledge Centres to provide information to the local community on better agriculture practices, commodities, marketing facilities and financial education. Bank also offers third party products like life and general insurance, mutual funds, on line trading, wealth management services through tie-up. To address the critical aspects of growth-instilling the drive of sales and marketing across bank staff and reconfiguration of banks business model, bank has initiated a large scale transformation process named Nav Nirman.

ON THE TECHNOLOGY FRONT

On the technology front the Bank has taken early initiatives and 100% of its branches are computerized. The Bank has also introduced Core Banking Solution with connectivity between branches. 100% of the business of the Bank is under Core Banking Solution making it a leader among its peers in infusion of technology. Many innovative products are developed using the technology platform to offer an array of choices to customers, adding speed and convenience to transactions. Technology will also enable the Bank to derive substantial cost reduction while creating the requisite capacity to handle the ever increasing volume of business in a competitive environment that offers immense opportunities. Bank has taken lead to establish alternate delivery channels in the form of ATMs, internet banking, phone banking and Mobile banking. Bank has introduced many technology based service like RTGS, online NEFT free of cost, on line application for products and service and online redressal of grievances.

DIVERSIFICATION

Union Bank in partnership with Bank of India and Dai-Ichi of Japan has formed a subsidiary for distribution of Life insurance products, which has started selling the products. Bank has signed an agreement with Belgian KBC group for setting up a joint venture AMC in India. Union Bank has signed MoU with NSIC for training and setting up Incubation cum Training centers to promote first generation entrepreneurs in MSME segment. Bank has entered into MoU with NCMSL for financing against warehouse receipts for agri-commodities kept at NCMSL warehouses. Bank has announced opening 100 specialized Business Banking branches across the country to focus exclusively on MSME sector with turnaround time of 2 weeks for sanction of

proposals. Bank has launched mobile banking facility Umobile which facilitates limited transactions and other services through mobile phones.

AWARDS AND RECOGNITIONS

Union Bank of India has been the proud recipient of many awards and commendations. It is an honor to be appreciated for the work we do in serving the customer and society.

The Dale Carnegie Leadership Award was conferred on Union Bank of India on 28th October 2010 by Dale Carnegie Training for the Bank's transformation initiatives undertaken through project Nav Nirman.

Our Bank has been the winner of Association of Business Communicators of India (ABCI) Gold Award for marketing and Brand Communications, 2010. The award is in recognition of the transformation process undertaken by the Bank.

Our Bank was ranked as the 275th most valuable global banking brand for calendar year 2009, up from 351st rank in 2008.

The ranking is carried by Brand Finance Plc, an independent intangible asset valuation and brand strategy global firm

The brand value rating for Union Bank is A+ (A means strong) compared to BB (BB means Average) in previous year

Bank's brand value increased by 148% during the calendar year 2009. The Asian Banker ranked Union Bank of India the 7th Strongest Bank in Asia-Pacific Region in 2009. The Bank was ranked at No. 3 amongst banks in India.

Our Bank has participated in the prestigious Banking Technology Awards 2009 conducted by IBA-TFCI award and bagged the Best User of Business Intelligence award.

Union Bank of India was awarded the prestigious Skoch Challenger Award 2009 for excellence in capacity building through innovative concept of 'Village Knowledge Centre' as part of financial inclusion initiative

BRAND AND THE PROMISE Bank has adopted a simple new logo for universal appeal and to aid top of mind recall. The new logo symbolizes the qualities and values we stand for- Blue standing for the commitment and the Red for the passion the Bank brings to the work. Union bank has promised 4 key deliverables to customers based on the strength built in 1) Value for money 2) Committed turnaround time for delivery of products and services 3) Choice of banking channels for customers and 4) Transparency in product offerings and prices Bank promises that YOUR DREAMS ARE NOT YOUR ASLONE, there is a bank that is ready to fulfill the dreams of every one and thus ensuring that we remain GOOD PEOPLE TO BANK WITH for all times to come.