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Building Better Teams

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 Agenda
8:30-8:45 Session One: Introduction and Course Overview
8:45-9:00 Icebreaker: To Do List

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9:00-9:30 Session Two: Defining Teams

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9:30-10:15 Session Three: Establishing Team Norms

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10:15-10:30 Break

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10:30-10:45 Session Four: Working as a Team

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10:45-11:45 Session Five: Glenn Parker Team Survey
11:45-12:00 Morning Wrap-Up
12:00-1:00
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Lunch
1:00-1:15 Energizer: Group Pursuit
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1:15-2:00 Session Six: Building Team Trust

2:00-2:15 Break
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2:15-2:30 Session Seven: The Stages of Team Development

2:30-3:30 Session Eight: Towers
3:30-4:00 Session Nine: Communication
4:00-4:15 Session Ten: Becoming a Good Team Player
4:15-4:30 Workshop Wrap-Up
 Session One: Course Overview

• Provide an opportunity for participants to get to know

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one another and share ideas for developing their teams

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• Understand the value of working as a team

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• Recognize the critical role communication skills will

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play in building and maintaining a team atmosphere

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• Explore your team player style and identify how it can
be used effectively with your own team
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• Identify ways that team members can be involved and
grow in a team setting
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 Session Two: Defining Teams

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• What is synergy?

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• What is a team?

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• What makes a team different from a group?

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Session Two: Defining Teams

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The Five Types of Teams

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• The Traditional Model
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• The Team Spirit Model
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• The Cutting Edge Model
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• The Task Force Model

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• The Cyber Team

 Session Three:
Establishing Team Norms

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• What are some advantages to working

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as a team?

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• What are some disadvantages?

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• Why do teams fail?
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• What is the purpose of a team
contract?
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 Session Four: Working as a Team

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“I don’t want to stop anyone
“I don’t like this, else, but I don’t want to be

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but I don’t want to involved in implementing it.”
“I can live with hold up the group.”

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“I like it.” it.”

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Endorse- Endorse Agree w/ Abstain Stand Formal Formal Block
disagreement,
ment w/minor reserva- aside disagree-

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with request
point tions ment, to be
absolved of
Fo willing to go implementing
w/majority responsibility

“Basically, I like it.” “I have no “I veto this

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“I want my disagreement noted

opinion.” in writing, but I’ll support the proposal.”
decision.”
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 Session Five:
Glenn Parker Team Survey

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The Contributor

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This is the detailed person who keeps track of everything.

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The Collaborator

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This is the visionary who is always looking to the future and a
better way of doing things.
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The Communicator
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This type is a people person. They don’t want to rock the boat;
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they just want to enjoy the boat ride.

The Challenger
This person wears the hat of the Devil’s Advocate.
Session Six: Building Team Trust

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Trust is produced in a climate that includes four

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elements:

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• Honesty: Integrity, no lies, no exaggerations

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• Openness: A willingness to share and receptivity to
information, perceptions, ideas
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• Consistency: Predictable behavior and responses
• Treating people with dignity and fairness
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Session Six: Building Team Trust

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Four themes emerge to help explain why a climate

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of trust fosters teamwork.

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• Trust allows team members to stay problem-

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focused.
• Trust improves the quality of collaborative
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outcomes.
• Trust leads to compensating.
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• Trust promotes more efficient communication and

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coordination.
 Session Seven:
The Stages of Team Development

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• Forming

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• Storming

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• Norming

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• Performing

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• What can you do to help your team through each
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stage?
• How do you think you can create a positive team
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environment?
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• What environment do you like to work in?

• How can we build team trust?
 Session Eight: Towers

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• T is for Trust: interpersonal confidence and

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absence of fear.

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• O is for Openness: free flow of information,

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ideas, perceptions and feelings.

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• R is for Realization: self-determination,
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being role free, doing what you want to do.
• I is for Interdependence: reciprocal
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influence, shared responsibility and

leadership.