KRA List &amp Responsibility Matrix

KRA
SL.No. BSC Parameter BSC Target Stretch of target ** KRA Id
Note: 1. Each Scorecard (BSC) parameter is to be listed seperately. 2. KRAs for each scorecard have to be selected form the KRA masters & populated in the relevant columns against that param are to be alloted to Executives by marking in the KRA row under the column alloted to the concern
** This will be filled once the Stretch Tool has been finalised and communicated for implementatio
KRA RESPONSIBILITY MATR

Description of the relevant KRA taken from KRA master KAR type Budget KRA Target O/C KRA Y /N Compulsory KRA Y/N Ex 1
s to be listed seperately. 2. KRAs for each scorecard (BSC) parameter populated in the relevant columns against that parameter. 3. The KRAs the KRA row under the column alloted to the concerned Executive.
s been finalised and communicated for implementation.
ITY MATRIX
KRA Alloted to : Initials / Name of Executive Ex 2 Ex 3 Ex 4 Ex 5 Ex 6 Ex 7 Ex 8 Ex 9 Ex 10
Ex 11
Ex 12
INFORMATION TECH
KRA ID Function KRA Description KRA Type
IFX00100 IFX00101 IFX00102 IFX00103 IFX00104 IFX00200 IFX00201 IFX00202 IFX00203 IFX00204 IFX00300 IFX00301 IFX00302 IFX00303 IFX00304 IFX00400 IFX00401 IFX00402 IFX00403 IFX00404 IFX00500 IFX00501 IFX00502 IFX00503 IFX00504 IFX00600
IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX
Completion of targeted projects/ applications within specified time Identification/ Planning/ Feasibility study & review of targeted projects System Analysis & Design of targeted projects Coding & Testing of targeted projects Master data creation Completion of targeted projects/ applications within specified time Identification/ Planning/ Feasibility study & review of targeted projects System Analysis & Design of targeted projects Coding & Testing of targeted projects Master data creation Completion of targeted projects/ applications within specified time Identification/ Planning/ Feasibility study & review of targeted projects System Analysis & Design of targeted projects Coding & Testing of targeted projects Master data creation Completion of targeted projects/ applications within specified time Identification/ Planning/ Feasibility study & review of targeted projects System Analysis & Design of targeted projects Coding & Testing of targeted projects Master data creation Completion of targeted projects/ applications within specified time Identification/ Planning/ Feasibility study & review of targeted projects System Analysis & Design of targeted projects Coding & Testing of targeted projects Master data creation Completion of adhoc requirements for system development and review Planning/ Feasibility study & review of adhoc requirements for system development System Analysis & Design of adhoc requirements for system development Coding & Testing of adhoc requirements for system development Master data creation
O O O O O O O O O O O O O O O O O O O O O O O O O O
IFX00601 IFX00602 IFX00603 IFX00604
IFX IFX IFX IFX
O O O O
IFX00700 IFX00701 IFX00702 IFX00703
IFX IFX IFX IFX
Productivity projects undertaken Identification & review of targeted improvement projects System Analysis & Design of applications under productivity projects Coding & Testing of applications under productivity projects
C C C C
IFX00800 IFX00801 IFX00802 IFX00803 IFX00900 IFX00901 IFX00902 IFX00903 IFX01000 IFX01001 IFX01002 IFX01003
IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX
Implementation of targeted applications Planning and review for implementation of targeted applications End user training for implementation of targeted applications Trial run & go live for implementation of targeted applications Conversion of legacy applications to current technology within specified time Migration planning & review of conversion projects Integration analysis & redesign of targeted conversion projects Coding & Testing of the targeted conversion projects Percent completion of targeted documentation as per standards Planning and review for documentation of targeted applications Issue of User Documentation for targeted applications System Documentation for targeted applications Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks)
O O O O C C C C C O O O
IFX01100
IFX
IFX01200 IFX01300
IFX IFX
Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliation of accounts
O O
IFX01400 IFX01500 IFX01600 IFX01601 IFX01602 IFX01603 IFX01700 IFX01701 IFX01800 IFX01801 IFX01802 IFX01803 IFX01900 IFX01901 IFX01902 IFX01903
IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX
Timely inputs to unit/corporate finance for BUDGET/ FLASH/ MIRs etc. Review / Audit of implemented IT Systems as per schedule. Introduction of new technology within specified time Planning for new technology projects & Monitoring Scanning / learning & Identification of projects for introduction of new technology Execution of Pilot projects related to new technology Asset management of computer hardware and software Creation and maintenance of asset database and generation of downtime reports Augmentation of IT facilities including hardware/ software/ networking and other infrastructure Planning/ Budget approvals and review for augmentation of IT facilities Preparation of Specifications & Indent generation for targeted augmentation of IT facilities PO / Works Contract Placement for targeted IT facilities Procurement and control of IT Consumables & AMC's of existing IT resources Planning/ Budget approvals and review for IT consumables Preparation of Specifications & Indent generation for IT consumables PO / Works Contract Placement for IT consumables
O C C C C C O O C O C O O O C O
IFX02000 IFX02001 IFX02002 IFX02003 IFX02100 IFX02101 IFX02102 IFX02103 IFX02200 IFX02201 IFX02202 IFX02300 IFX02301 IFX02302 IFX02303 IFX02400 IFX02401 IFX02402 IFX02403 IFX02500 IFX02501 IFX02502 IFX02503 IFX02600 IFX02601 IFX02602 IFX02603 IFX02604 IFX02605 IFX02700 IFX02701 IFX02702 IFX02800 IFX02801 IFX02802 IFX02803 IFX02900 IFX02901
IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX
Management of IT facilities (Servers/Workstations/ Network equipment ) Planning for Contingency and monitoring of IT facilities Improving complaint resolution time through better coordination with maintenance staff for upkeep of IT facilities Reporting of problems & Generation of logs of downtime of IT facilities Availability of Application Systems / Databases Planning for Contingency and monitoring of application systems and databases Improving complaint resolution time through better coordination with DBA and system developer Reporting of problems & generation of log related to applications and database Improving response time to cater to user complaints Periodic review of complaints records and monitoring of critical complaints Recording of complaints and allocation for resolution Uptime of power-conditioning/ air-conditioning equipment Periodic review of complaints records and monitoring of critical complaints related to power equipment/ air-conditioning Allocation and coordination for resolution of complaints related to power/ air-conditioning Recording and reporting of complaints related to power/ air-conditioning Increase in Internal Customer satisfaction score Planning for survey & Corrective actions Analysis of internal customer survey results conduction of internal customer survey Manpower developed in contemporary IT skill set Identification of requirements related to skill development Planning of skill development programs Execution of skill development plan Programs conducted for user training at different levels Identification of user training requirements & monitoring Finalisation of user training program Execution of user training programs Support to users through Help desk Effectiveness analysis of training programs Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Finalisation & issue of IT related policies/ strategic plans & their implementation Formulation of IT related policy guide lines/ plan document & issue policy document within specified time Preparation of action plan for implementation of IT related policies Implementation of action plan for IT related policies within specified time. Issue of targeted policy documents within specified time Issue of final Policy Documentation
O C O O O C O O O O O O O O O O O O O C C C C O O O O O O C O C C C C C C C
IFX02902 IFX02903 IFX03000 IFX03001 IFX03002 IFX03003 IFX03100 IFX03101 IFX03102 IFX03103 IFX03200 IFX03201 IFX03202 IFX03203 IFX03204 IFX03300 IFX03400 IFX03500 IFX03600 IFX03700
IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX IFX
Draft Document Preparation for IT related policies Study of national / international standards Projects developed/completed with technology/best practices absorbed from collaborators/partners Develop time bound plan & monitoring of projects related to absorption of technology/ best practices of collaborator/ partner Project monitoring & issue of documents containing assimilated knowledge of collaborator/ partner within specified time. Study of systems & practices of collaborator/ partner Identification of business area for IT related business by targetted date. Identification of business partner for joint working Finalisation of MOU / JV with business partner within a specified time Draft MOU/JV Document Preparation Business generated from new IT initiatives Identification of IT products for joint development and assessment of market potential Issue of technical recommendations and manpower planning for joint projects with business partners within specified time Development of targeted products Marketing of targeted products Finalisation of Functional scorecard by specified date Increase effectiveness of Quality Circles in the deptt. Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
C C C O C C O C O O O C O C O O C O C C
IFX03800
IFX
IFX03900
IFX
IFX04000
IFX
IFX04100
IFX
IFX04200
IFX
IFX04300
IFX
IFX04400 IFX04500 IFX04501 IFX04502
IFX IFX IFX IFX
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Completion of milestones for appointment of Advisory/ Consulting services for IT initiatives/ Projects Finalising the terms of reference and deliverables for Selection and Appointment of advisor / Consultant Preparation of documents and issue of tenders for appointment of Consultant by specified date
C C C C
IFX04503 IFX04600 IFX04700 IFX04701 IFX04702 IFX04703
IFX IFX IFX IFX IFX IFX
Finalisation of Contract and issue of appointment order for consultant by specified date Building of systems for Compliance to IT Related Statuatory Regulations. Completion of milestones for availing Advisory/ Consulting services. Study and sharing of Reports on key strategic topics with interested groups. Queries raised to advisor and their closing within specified time Organizing workshops/conferences with advisor. Raising Reports/Action plans based on Queries/Reports/Conferences with Advisor / consultant within specified time. Improvement in Employee Satisfaction Score Increase in no. of active Quality Circles in the deptt.
C C C C C O
IFX04704 IFX04800 IFX04900
IFX IFX IFX
C O O
INFORMATION TECHNOLOGY FUNCTION KRA MASTER - 2006-07

Unit of Measurement Critical KRA (Y/N) Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y Y A=Total number %X= % completion of Y Y Y Y N N N N N N N N H L L L Special KRA (Y/N) N N N N N N N N N N N N N N N N N N N N N N N N N N Universal KRA (Y/N) N N N N N N N N N N N N N N N N N N N N N N N N N N Suggested Weightage for category A B C H H M L L H H M L L H H M L L H H M L L H H M L L H
%Completion with weightages S(%X*Wx) %X=%completion of project X/ Wx= Weightage of Project X Time Index Time Index Time Index %Completion with weightages S(%X*Wx) %X=%completion of project X/ Wx= Weightage of Project X Time Index Time Index Time Index %Completion with weightages S(%X*Wx) %X=%completion of project X/ Wx= Weightage of Project X Time Index Time Index Time Index %Completion with weightages S(%X*Wx) %X=%completion of project X/ Wx= Weightage of Project X Time Index Time Index Time Index %Completion with weightages S(%X*Wx) %X=%completion of project X/ Wx= Weightage of Project X Time Index Time Index Time Index %Completion %Completion= S(%X)/A of applications Targeted project X Time Index Time Index Time Index
Total Savings Number Time Index Time Index
Y N N N
N N N N
N N N N
H H L L
%Completion with weightages S(%X*Wx) %X=%completion of project X Wx= Weightage of Project X Time Index Time Index
N N N N
N N N N N N N N N N N N
N N N N N N N N N N N N
H H L L H H L L M M M L
%Completion with weightages S(%X*Wx) %X=%completion of project X Wx= Weightage of Project X Time Index Time Index (A-B)*100/A A=Total number of targeted documents B= Number of documents not issued) Time Index Time Index Time Index
N N N N N N N N
% Time Index Time Index
Y Y
N N
Y Y
M M
Time Index % completion with Weighted average of Targeted applications Time Index No of projects identified Time Index S((A-DT)/A*Wx) A=Total Hrs available DT=Down Time WX= Weightage factor in % Average response Time %Completion with weightages Time Index Time Index
Y Y N N N N N N N N N
N N N N N N N N N N N N N N N N
Y N N N N N N N N N N N N N N N
M M H H M M M M H H M M H H M M
Time Index N % completion with weightages Time Index Time Index Time Index N N N N
% Uptime with weightages S((A-DT)/A*Wx) A=Total Hrs available DT=Down Time WX= Weightage factor in % Complaint resolution time Average response time = S RTx / Number of complaints RTx=Response Time % Uptime with weightages S((A-DT)/A*Wx) A=Total Hrs available/ DT=Down Time/ WX= Weightage factor in %
N N N N N N
N N N N N N N N N N N N N N N N N N N N Y Y N N Y Y N N N N Y Y N Y N N N N
N N N N N N N N N N N N N N N N N N N N N N N N N N N N N Y Y Y N N N N N N
H H M L H H L L H H L H H L L H H M M H H H M M H L L M L H X X H H M H H H
Complaint resolution time N Average response Time =S RTx / Number of complaints RTx=Response Time N Percent of complaints resolved with in specified time N Percent of complaints resolved with in specified time Average response Time =S RTx / Number of complaints RTx=Response Time Percentage uptime over targeted base value Percent of complaints resolved with in specified time Average complaint resolution time Average response time Score Achievement of targeted score Time Index Time Index % Completion of Targeted Training Programs No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index Number of programs conducted. No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index Average response time User satisfaction Score TQM Score No. of days delayed from scheduled date No. of days delayed from scheduled date % completion with Weighted average of targeted features implemented. No. of days delayed from scheduled date Time Index Time Index % completion with weighted average of targeted documents Time Index N N N N N N N N N N N N N N N N N N N N Y Y Y N N N N N N
Time Index Time Index % completion with Weighted average of Targeted projects Time Index Time Index Time Index No. of days delayed from scheduled date Time Index Time Index Time Index Revenue earned Number of products developed during specified time Time Index Time Index Value of orders received within specified time No. of days delayed from scheduled date Number of projects submitted by quality circles No. of days delayed from scheduled date Number Time Index No. of days delayed from scheduled date
N N N N N N N N N N Y Y Y Y Y Y N Y N Y
N N N N N N Y N N N N N N N N Y N Y N N
N N N N N N N N N N N N N N N N N Y Y Y
H H L H L L H H H L H H H H H H M L M X
N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N
Balanced Scorecard Rating (5/4/3/2/1) Time Index No. of days delayed from scheduled date
Y Y Y
N N Y Y
N N N N
H H L L
No. of days delayed from scheduled date Y
No. of days delayed from scheduled date Y No. of days delayed from scheduled date Time Index No. of Reports studied and shared. % of Queries closed within specified time. No. of Conferences/Workshops Organized. No. of days delayed from scheduled date Y Y Y Y Y Y N N N N N N N N N H H H H L Y N L
Score Number of new circles
Y Y
Y N
N Y Y
H M M
ER - 2006-07
Suggested Weightage for Source of Data For category Measurement A B C H H H M L H H H M L H H H M L H H H M L H H H M L H H L M H H H L M H H H L M H H H L M H H H L M H H H Completion certificate Completion certificate SRS document Completion certificate System log Completion certificate Completion certificate SRS document Completion certificate System log Completion certificate Completion certificate SRS document Completion certificate System log Completion certificate Completion certificate SRS document Completion certificate System log Completion certificate Completion certificate SRS document Completion certificate System log Completion certificate KRA Remarks
H H M L
L M H H
Completion certificate SRS document Completion certificate System log Completion report / Vetting by finance & user Completion Report SRS document Completion certificate
H H H M
H L M H
H M H M H H H M H H M L
H L M H H L M H M L H H
Record / certificate by user Record / certificate by user Training Record Record / certificate by user Completion certificate Conversion plan review by Appraiser Test certificate Documentation Manuals issued Documentation Documentation Record maintained by Audit deptt. Record maintained by Audit deptt. Record maintained by individual/ deptt. Targets to be set as follows: 100% cases-L5; 9599% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Targets to be set as follows: 100% cases-L5; 9599% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
L L
L L
L H H H M H H H H M H H H L H H
L H H M H H H H L L M M L L M M
Record maintained by Unit/Corp. Finance deptt. Records Completion certificate and review by Appraiser Milestone dates Report Completion report Complaint log Complaint log Installation certificates Installation certificates Indent dates PO dates/ Works contract date Stock record and AMC dates Approval dates Indent dates PO dates/ Works contract date
H H H M H H H M H M L H L H L M M H H H M H H M M H M M H X M X H M H H L L
H L H H H L M H H L H H L M H L L L H H L L H M L M H H L X X M H L L H X X
Review of logs Daily system logs Call sheets Call sheets Reporting system Reporting system Reporting system Reporting system Records Reporting system Reporting system Maintenance of log Records Records Records Survey results Survey results Records Records Training Record Records Records Records Training Record Records Records Records Log User feedback after training program Quality Deptt. Action plan document Project report Audit by interunit team Policy document Action plan document Audit by inter unit team. Final policy document Milestone dates
L L M M H M M M M M M M H H M M M M M M
X X M L M H L L L H L M H H L L M H M H
Milestone dates Milestone dates Completion certificates Project plan document Documents issued Plan document Plan document Plan document Signing of MOU / JV Draft document EVA calculations Documentation Plan document Product Release Actual orders Record maintained by Unit Head/Unit P&D Unit QA/QC
Project report
Project report
Project report
Project report
Project report
Project report
Project report Rating declared at year end by Corporate / Unit Management Records Records Records This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100% -
H M M M
X L H H
M M M M M L
H M M L M L
Records Records Records Records Records Records
M X X
M X X
Records Survey Report Unit QA/QC
CENTRAL DESPATCH CELL FUNCTION KRA MAS

KRA ID Function KRA Description KRA Type Unit of Measurement Critical Special KRA KRA (Y/N) (Y/N) Y N
CDC00100
CDC
Packaging cost/ shop turnover to be kept within limits
% Reduction
CDC00101
CDC
Planning/ indenting & coordination for packing materials
Number
CDC00102
CDC
% Reduction in the average packing box providing period
CDC00103
CDC
Increase in Cost saving through contract for recovery of wood/ GI sheet etc. from used boxes & packing. Packaging materials cost as % of turnover to be kept within limits
% increase
CDC00104
CDC
Time Index CDC00105 CDC Provide wooden tooling O N N
CDC00106
CDC
Organise annual packing/ loading / unloading works cantract in time at competitive rates Timely availability of packing and transport fixtures drawings
Index (Refer remarks column) Time Index
CDC00107
CDC
CDC00108
CDC
packing within specified time
% nonconformility
CDC00200
CDC
Transportation cost/ shop turnover to be kept within limits
% Reduction
CDC00201
CDC
Transportation cost to be kept within limits. Contract review of ODC & heavy consignment as per DWI Ensure placement of vehicle of suitable capacity & proper quality % of vehicles placed within specified time of requisition Obtaining ODC sanction from railways in time Placement of wagon for loading Periodic review & implementation of transporter performance rating through computerization Freight bill receipts/ Frieght confirmation letter( to pay consignments)/ verification and timely forwarding to finance dept for release of payment % of transportation rate contracts awarded within specified time Cost savings through competitive transportation contract rates.
Rs in Lakhs
CDC00202
CDC
Index (Refer remarks column) Index (Refer remarks column)
CDC00203
CDC
CDC00204
CDC
CDC00205
CDC
Index (Refer Remarks column) Index (Refer remarks column) Index (Refer remarks column)
CDC00206
CDC
CDC00207
CDC
CDC00208
CDC
Index (Refer remarks column)
CDC00209
CDC
CDC00210
CDC
Index
CDC00300
CDC
Meeting despatch target of the unit
CDC00301
CDC
% Reduction in No. of days of dispatchable inventory Timely dispatch of items for contract closing projects
% Time Index
CDC00302
CDC
CDC00303
CDC
Maximizing dispatches by railway wagon
CDC00304
CDC
Keeping the loco in running condition
Index (Refer Remarks column)
CDC00305
CDC
Despatch completion of 100% projects for delivery at site.
Time Index
CDC00306
CDC
% Achievement of delivery vis-vis norm for delivery at site
CDC00307
CDC
Uptime availability of special wagons % Reduction in demurrages paid to railways % Reduction in No. of complaints as per DWI Maximum receipt of inwards goods by wagon/rail tankers Document preparation connected with Despatches No. of technology initiatives undertaken to reduce cost or improve services Development/ maintenance & use of computerized transporters performance evaluation system. % Of IT application developed within the specified targeted time % Of new IT systems developed put to use
Index (Refer Remarks column)
CDC00308
CDC
CDC00309
CDC
CDC00310
CDC
Index (Refer Remarks column) % Number
CDC00311 CDC00400
CDC CDC
O C
N Y
N N
CDC00401
CDC
% Time Index
CDC00402
CDC
CDC00403
CDC
CDC00404
CDC
Saving accrued through various improvement projects
Rs in Lakhs
CDC00405
CDC
Development /maintenance of home page for CDC No. of accepted suggestions implemented Implementation of 5S in the Deptt. % improvement in average competency score of employee as identified n MAP Training needs plan implemented Ensure nil show cause notices from jurisdictional excise authorities Reduction in pending disputed cases by follow up & persuasion including adjudication cases. 100% Availing of CENVAT credit on input & capital goods % Reduction of debit of duty for sub-contracting jobs-materials outstanding for more then 180 days. Ensure 100% liquidation of duty debits in physical exports and stock transfer with in prescribed time limits Timely filing of periodical returns / MIRs Excise sealing and documentation of export consignments Finalisation of Provisional Assessments Ensure smooth running of internal transport function % Improvement on internal customer satisfaction
CDC00406 CDC00407 CDC00500 CDC00501 CDC00600
CDC CDC CDC CDC CDC
C O C C O
Number Number % improvement in man days of training man days Number
N N N N Y
N N N N N
CDC00601
CDC
CDC00602
CDC
CDC00603
CDC
CDC00604
CDC
CDC00605 CDC00606 CDC00607 CDC00700
CDC CDC CDC CDC
O O O O
Number No. of days % %
N Y Y Y
N N N N
CDC00701
CDC
CDC00702
CDC
% Reduction in break down time of vehicles
CDC00703 CDC00704
CDC CDC
Reduction in fuel & lub oil cost Maintenance cost reduction/ optimisation Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal
O O
Rs in Lakhs Rs in Lakhs
N N
N N
CDC00800
CDC
CDC00900
CDC
% No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Score Time Index
CDC01000
CDC
CDC01100
CDC
CDC01200 CDC01300
CDC CDC
O O
Y Y
Y N
CDC01301
CDC
O Number of circles in the deptt. TQM Score No. of days delayed from scheduled date Time Index
CDC01400 CDC01500
CDC CDC
O C
N Y
N N
CDC01501
CDC
CDC01502
CDC
C No. of days delayed from scheduled date Number
CDC01600
CDC
CDC01700
CDC
CDC01800
CDC
CDC01900
CDC
CDC02000
CDC
CDC02100
CDC
CDC02200
CDC
CDC02300
CDC
CDC02400
CDC
Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Settlement of NCRs of ISO 9001/ OHSAS/ ISO 14000 etc. Settlement of NCRs of ISO 9001 Settlement of NCRs of OHSAS
Time Index No. of days delayed from scheduled date
No. of days delayed from scheduled date C N Y
CDC02500 CDC02501 CDC02502
CDC CDC CDC
O O O
% of total % of total % of total
N N N
N N N
CDC02503
CDC
Settlement of NCRs of ISO 14000 Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card NUMBER OF DAYS FOR SEALING OF EXPORT CONSIGNMENTS NUMBER OF DAYS DELAY IN CONSIGNMENTS DUE TO EXCISE ISSUES
% of total Balanced Scorecard Rating (5/4/3/2/1) NUMBER OF DAYS NUMBER OF DAYS
CDC02600
CDC
CDC02700
CDC
CDC02800
CDC
CTION KRA MASTER - 2006-07 (previously TFX)

Universal KRA (Y/N) N Suggested Weightage for category A B C H X X Source of Data For Measurement KRA Remarks
X=Packing Cost /Shop turn-over; Departmental Revenue Reduction in % = {(X2-X1)*100}/X1; Expense record X1 = last year ratio; available on-line X2 = current year ratio No of emergency PIs acceptable in a year Departmental Records L5 L4 L3 L2 L1 0 2 3 6 12 X2 - X1 X 100 X Packing Demand X2 average box providing period fo Record current year x1= average box provding period of last year {(X2 - X1) * 100}/X1 Departmental Records X1- last year saving X2- current year saving {(X2 - X1) * 100}/X1 X1- last year cost per Crore values of Departmental Records dispatches X2- current year cost per Crore values of dispatches Monthly Production Programme Ia = (Nos) Provided /Demanded Ib = (No. of days); Required/Provided L5 L4 L3 L2 L1 1.0 0.9 0. 8 0.7 0.6 Actual / Planned L5 L4 L3 L2 L1 1.04 1.05 1.06 1.07 1.08 L5 0 L4 0.8 L3 0.6 L2 0.4 L1 0.2
Departmental records
Departmental Records
% of packing delayed beyond departmental specified norm Departmental Records L5 L4 L3 L4 L1 10 8 7 6 5 X= Freight payment /Shop turn-over Reduction in % = {(X2-X1)*100} / X1 Departmental Records X1 = last year ratio; X2 = current year ratio
computed on last year record
Despatch Programme
Transportation cost per Rs Crore value of dispatch. Best of last year ratio and budgetted ratio to be taken as L3. No. Reviewed /No.Planned L5 L4 L3 L2 L1 1.0 0.98 0.97 0.96 0.95 Supplies made / Supplies committed L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6
Vehicle Demand
{[( VD-VP)*100]/ VD}/12 VD= vehicles demanded Departmental Records VP= vehicles placed Monthly percentage No Obtained/ No Applied ODC Sanction request L5 L4 L3 L2 L1 record 1.0 0.9 0.8 0.7 0.6 No. placed/No. planned Demand Register L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6 Review Records Index= No of reviewed / No of planned L5 L4 L3 L2 L1 1.0 0.99 0.98 0.97 0.96 Index = (Total bills processed with intime/ Total no of bills received) L5 L4 L3 L2 L1 1.0 0.99 0.98 0.97 0.96
Freight Bill Register
Departmental Plan L5 L4 L3 L2 L1 1.04 1.05 1.06 1.07 1.08 Despatch Value / Cleared despatch value L5 0.98 L4 0.96 L3 0.94 L2 0.92 L1 0.90 ? monthly index 12 To start with this should be monthly (12) to be improved to weekly (52).
Contracts Record
Unit despatch target
Warehouse Inventory Register Annual Plan Record Ia x Ib where Ia = No. of projects completed/No. of projects planned. And Ib = No. of days of delay/No. of total delays.
Departmental Action Plan
{(X2-X1)*100 }/ X1 X1= MT dispatched last year X2= MT dispatched in current year. (Based on economic consideration)
No of days available/ No of days planned Failure Reports Record L5 L4 L3 L2 L1 1.0 0.98 0.97 0.96 0.95 (Considering maintenance schedule) Annual Plan Record L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6 Index = {( X1 - X2) * 100} / X1 where X1- Total No. of LR/RR & X2-Total No. of LR/RR payment with penalty/demurrage L5 100 L4 98 L3 96 L2 94 L1 92 No. of periodic overhaul completed / No. of periodic overhaul planned L5 L4 L3 L2 L1 1.0 0.8 0.7 0.6 0.5 {(X2-X1)* 100} / X1 X1= last year payment. X2= current year payment. Index = {(X2 - X1)*100} / X1 L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6 Index = MT Achieved / MT Planned L5 1.0 L4 0.9 L3 0.8 L2 0.7 L1 0.6 No. of documents prepared against GRs in a day Number; Minimum target 0.5 per executives {( X2 - X1 )* 100} / X1 X1 =No. of evaluation planned X2 - No. of evaluation done
Contract clauses and Freight Bill Register
WEX Maintenance Schedule
Departmental Data
Complaint Register
Departmental Plan
N N
X M
X X
M X
Departmental records PIP/QIP Action plans
Departmental Plan
Application developed / Application development planned Departmental Plan L5 1.0 L4 0.9 L3 0.8 L2 0.7 L1 0.6 (No of put to use / Total no of development) * 100 Departmental Records L5 L4 L3 L2 L1 100 90 80 70 60
Productivity Figures
In Rs Lakhs; At least 1 improvement projects per executive. Timely completion in No. of months delay L5 L4 L3 L2 L1 0 1 2 3 4 Index = No of times updated / No of time planned L5 1.0 L4 0.9 L3 0.8 L2 0.7 L1 0.6 Generally every month to be updated.
Departmental Plan
N N N N N
X X H X H
M M X M X
X X X X X
Departmental Records Number Departmental Records Nos. completed Departmental Plan Departmental Plan Departmental Records L5 0 L4 1 L3 2 L2 L1 3 4 X2 - X1 X 100 X2
Departmental Records (No availed / Total No ) * 100 Departmental Records L5 L4 L3 L2 L1 100 99 98 97 96 Departmental Records (No of cases liquidated / Total no of cases) * 100 Departmental Records L5 L4 L3 L2 L1 100 99 98 97 96 Departmental Records No. of defaults Departmental Records Departmental Records L5 1 L5 100 L4 2 L4 90 L3 3 L3 80 L2 4 L2 70 L1 5 L1 60
N N N N
X X X M
X X X X
M M M X
Departmental Records Vehicles provided/vehicles demanded {( X2 - X1) * 100}/ X1 X1 = last year % X2 - current year % (model survey format is appended)
Survey Report
WEX Maintenance Records
{(X2 - X1 ) * 100 } / X1 X1 - Last years figure; X2 - Current Year Figure L5 L4 L3 L2 L1 2.0 1.5 1.0 0.5 0
N N
X X
X X
M M
Departmental Records Rs. Lakhs saved Departmental Records Rs. Lakhs saved Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
Record maintained by Audit deptt.
Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report
Y Y
H M
M X
L X
Questionnaire developed by CQA to be adopted .
Project report
Y Y
M H
X X
X X
Unit QA/QC Quality Deptt.
Action plan document
Project report
Project report
Project report
Project report
Project report
Project report
Project report
Project report
N N N
M X X
X M M
X X X
Departmental Records No. of NCRs settled/Total NCRsX100 Departmental Records No. of NCRs settled/Total NCRsX101 Departmental Records No. of NCRs settled/Total NCRsX102
Departmental Records No. of NCRs settled/Total NCRsX103 This KRA will be taken by Head of Unit Rating declared at year /Function / Department , if covered end by Corporate / Unit under MAP, and can be assigned a Management weightage upto 100% ARE-1/ INVOICE
INVOICE/OBD
GENERAL MANAGEMENT FUNCTION

KRA ID Function KRA Description KRA TYPE C Unit of Measurement
GMX00100 GMX
Achieving the parameters as laid down in Balance Score Card
Balanced Scorecard Rating (5/4/3/2/1)
GMX00200 GMX GMX00300 GMX GMX00400 GMX
GMX00500 GMX GMX00501 GMX
GMX00600 GMX00601 GMX00602 GMX00603
GMX GMX GMX GMX
GMX00800 GMX
Improvement in Internal Customer satisfaction score To carry out special assignments within specified time Number of new initiatives conceptualised/ implemented within specified time Improving response to customers & top management queries Develop system within specified time to ensure quick response to queries Effective Office Management Maintaining Office records Administrative support Planning and execution of special assignments Maximising usage of office automation Scanning & dissemination of information related to business environment including reporting to top management Co-ordination with various agencies to ensure on time availability of materials & inputs required Provide support to top management on policy matters on new initiatives Implementation of Computerised mail management system Timely compilation of revenue budget for approval by Board Timely identification of issues for Directors/Budget discussions Timely consolidation of Unit budget Final presentation in MCM Timely submission of physical/ financial turnover reports
O C O
ICPS (Internal Customer Perception Survey) Score No. of days delayed from scheduled date No. of days delayed from scheduled date ICPS (Internal Customer Perception Survey) Score No. of days delayed from scheduled date Appraisers feed back Appraisers feed back Appraisers feed back Appraisers feed back Appraisers feed back No. of reports
O C
O O O C O C
Time Index
GMX00900 GMX
Appraisers feed back
GMX01000 GMX GMX01100 GMX GMX01101 GMX GMX01102 GMX GMX01103 GMX GMX01200 GMX
C O O O O O
Appraisers feed back No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index
GMX01300 GMX GMX01400 GMX GMX01401 GMX GMX01402 GMX
GMX01500 GMX
GMX01600 GMX
GMX01601 GMX
Timely submission of Agenda papers for MCM Finalisation of Balanced Score Card (BSC) within specified time. Follow-up for timely receipt of calculations on BSC from units Evaluation and submission of final calculation to top management for approval in JCM Timely compilation and analysis before submission of flash results to Board Physical assessment/ through visits/ of status of manufacturing for identifying constraints/ critical issues for achieving year end budget Designing a system within specified time for assessing visit effectiveness
O O O O
Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index
No. of days delayed from scheduled date As per format No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date %age Variance over LE Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date
GMX01701 GMX GMX01702 GMX GMX01703 GMX GMX01800 GMX GMX01900 GMX
Evaluation of each visit O Timely organising half yearly review O of operation for assessment of year end turnover Finalisation of schedule O Submission of agenda paper with issues and issue of minutes Assessment of year end turnover Timely submission of reports to Board/ Govt. Designing and implementation of a system for hosting MC/MIR information through web FORMULATION OF ANNUAL PLAN FOR SUBMISSION TO GOVT. FOR THEIR APPROVAL WITHIN SPECIFIED SCHEDULE TIMELY COMPLETION OF ANNUAL PLAN EVOLVE CORPORATE GUIDELINES BY SCHEDULED DATE SPECIFYING THRUST AREAS FOR INVESTMENT SUBMISSION OF ANNUAL PLAN BY UNITS/ ORGANISE CAPITAL BUDGET DISCUSSIONS WITH CORPORATE TEAM / PRESENTATION TO DIRECTORS AS PER PLAN. O C O C
GMX02000 GMX
O O
No. of days delayed from scheduled date No. of days delayed from scheduled date
GMX02102 GMX
Time Index
GMX02103 GMX
GMX02104 GMX
TIMELY COLLECTION OF DATA & O RECOMMENDATION OF VARIOUS CORP. AGENCIES ANNUAL PLAN CONSOLIDATION O & SUBMISSION. APPROVAL OF CMD / BOARD WITHIN SPECIFIED TIME COMMUNICATION TO UNITS WITHIN SPECIFIED TIME APPRAISAL & APPROVAL OF CAPITAL INVESTMENT PROPOSALS >5 CRORES/ IDENTIFIED IN ANNUAL PLAN INITIATION OF INTERACTION WITH UNITS IN FREEZING FACILITIES/ BROAD SPECIFICATIONS & FINALISING PROPOSALS (>5 CRORES) APPRAISAL & OBSERVATIONS ON DRAFT PROPOSALS (>5 CRORES) RECEIPT OF FINAL PROPOSALS (>5 CRORES) AS PER CAPITAL BUDGET MANUAL AND PROCESSING FOR APPROVAL BY CMD / BOARD COORDINATE FOR TIMELY COMPLETION OF APPROVED CAPITAL SCHEMES / ITEMS APPRAISAL & APPROVAL CAPITAL INVESTMENT PROPOSALS <5 CRORES/ IDENTIFIED IN ANNUAL PLAN APPRAISAL & OBSERVATIONS ON DRAFT PROPOSALS (<5 CRORES) RECEIPT OF FINAL PROPOSALS (<5 CRORES) AS PER CAPITAL BUDGET MANUAL AND PROCESSING FOR APPROVAL BY CMD & COMMUNICATION TO UNITS TIMELY FINALISATION OF FACILITIES FOR FORMULATION & APPROVAL OF RECONDITIONING & RETROFITTING BUDGET OF UNITS O O
No. of days delayed from scheduled date Time Index
GMX02201 GMX
Time Index
GMX02202 GMX
Time Index
GMX02203 GMX
Time Index
GMX02204 GMX
Time Index
GMX02300 GMX
Time Index
GMX02301 GMX
Time Index
GMX02302 GMX
Time Index
GMX02400 GMX
No. of days delayed from scheduled date
GMX02500 GMX
GMX02600 GMX
GMX02700 GMX
FOLLOW-UP FOR TIMELY O COMPLETION OF AGREED MILESTONES FOR MOU SCHEMES Monitoring physical / financial O progress of implementation of Capital Schemes & status reporting to MCM/ Board/ Govt. Timely compilation & analysis of O Annual Flash & actual results on Capital Investment before submitting to Management / Board Technology Scanning & dissemination. Organise / preparation of presentations. To carry out special assignments within specified time-3rd repeat To carry out special assignments within specified time-4th repeat ON RECONDITIONING OF P&M; TIMELY RECEIPT OF MIR / CONSOLIDATION. PROGRESS / STATUS REPORTING TO MCM OPTIMUM UTILISATION OF CRITICAL MACHINE TOOLS C
Time Index
Time Index
Time Index
GMX02800 GMX
Time Index
C C O
Time Index Time Index Time Index
Time Index Time Index
GMX03202 GMX
TIMELY RECEIPT OF MIR/ O CONSOLIDATION/ DOWNTIME ANALYSIS & REPORTING TO MCM IDENTIFY MACHINES HAVING O UTILISATION <50%/ REPORTING IN MCM FOR DISCUSSIONS ON INTER UNIT LOAD SHARING UPDATION OF DIRECTORY OF CNC MACHINES IN BHEL WITHIN SPECIFIED TIME TIMELY APPROVAL FOR DISPOSAL OF SURPLUS ITEMS OF P&M AFTER EXPLORING THEIR ALTERNATE USE IN BHEL / PSUs IMPLEMENTATION OF OEE ON CRITICAL MACHINES CREATING AWARENES IN UNITS THRU' WORKSHOPS IDENTIFICATION OF MACHINES & EVOLVING METHODOLOGY FOR IMPLEMENTATION O
Time Index
GMX03203 GMX
GMX03300 GMX
C O O
Time Index Time Index Time Index
GMX03600 GMX
GMX03700 GMX
GMX03800 GMX
GMX03900 GMX
ENSURE IMPLEMENTATION BY UNITS ORGANISE INTER UNIT MEET ON MANUFACTURING TECHNOLOGY FOR EXPERIENCE SHARING BY SPECIFIED DATE Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
O C
Time Index
Time Index
O O O
No. of days delayed from scheduled date Score Time Index
O C O C
Number of new circles TQM Score No. of days delayed from scheduled date Time Index
C C C C
No. of days delayed from scheduled date Number Time Index No. of days delayed from scheduled date
GMX04800 GMX
GMX04900 GMX
GMX05000 GMX
GMX05100 GMX
GMX05200 GMX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Review and Finalisation of Unit/ functional Balanced scorecards Finalisation of Unit level Balanced scorecards in consultation with the Corporate functions and Business sectors by a specified date Finalisation of Balanced scorecards of Corporate functions/ Unit NC's/Functions/ departments in line with Strategy map by a specified date Finalisation of Calculation of Stretch in the Unit/ NC/ functional/ departmental Scorecards by specified date. Development and implementation of R&D Management System Development of system for interaction with academic and research institutions
O O
GMX05302 GMX
Time Index
GMX05303 GMX
C C
GMX05800 GMX
Timely evaluation of excel award O proposals. Formulation and finalisation of O MOU Criterion related to engineering and R&D Appraisal and approval of R&D O projects(> Rs10 lakhs) identified in various Product Committees. Creation of database of BHEL executives visiting abroad for attending Conference/Paper Presentation/Training/Pre-despatch Inspection etc. Dev. of PC based system by specified date for on-line scheduling of appointments, meetings, tours, tasks using Microsoft Outlook Completion of KM roadmap for manufacturing areas by specified date Improvement in functioning of product and technical committees. Approval of PIRs within specified time. Ensuring timely disposal of legal issues, vigilance & disciplinary matters requiring CMD approval Analyze, discuss & prepare recommendations on legal issues To design and implement a system to capture and retrieve information related to environmental changes impacting BHEL for quick reference by top management. O
No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index
GMX05900 GMX
GMX06000 GMX
GMX06100 GMX
No. of days delayed from scheduled date %variance from calendar date planned at year beginning. % of approvals obtained within specified time. % of cases disposed off within specified time Appraiser feedback No. of days delayed from scheduled date
GMX06200 GMX
O O
O C
GMX06600 GMX
GMX06601 GMX
GMX06700 GMX
Preparing the background material O and inputs for meetings and presentations with customers and VIPs. Arranging and verification of data/ O status/ drafts/ technical info etc. from concerned departments Providing technical assistance to O top management on Commercial and Technical matters.
%satisfaction of Appraiser
GMX06800 GMX
GMX06900 GMX
GMX07001 GMX
GMX07002 GMX
Providing inputs to CMD / Directors for discussions in fora like FICCI, CII, ASSOCHAM & various Committees to present BHEL view point. Analysis of Operations monitoring reports of various units and suggest corrective measures for timely intervention of the top management. Analysis of DO letters, apprise exceptions Designing a system for tracking and redressal of customer/ other complaints received at the level of CMD / Director (as applicable). Implementation and use of the system for quick disposal of complaints. Periodic review and follow up and putting up exception reports to meet the commitments made at CMD / Director level. Put up exception report to CMD Periodic review of small units by Review Committee of Small Units (RCSU)
% satisfaction of appraiser
% satisfaction of appraiser
O C
Time Index %redressal
%resolution
Time Index
O O
%resolution Time Index
EMENT FUNCTION KRA MASTER - 2006-07

Critical KRA (Y/N) Y Special KRA (Y/N) N Universal KRA (Y/N) N Suggested Weightage for category A B C H X X Source of Data for Measurement Rating declared at year end by Corporate / Unit Management Internal Customers
N Y Y
N Y Y
N N N
H H H
X X X
X X X
Record
Y N
N Y
N N
H H
H H
H H
Internal Customers Measured Data
N N N N N N
N N N N N N
N N N N N N
H M M M M H
H M M M M H
H M M M M H
Assesment Data Assesment Data Assesment Data Assesment Data Assesment Data Report generated
Milestone Dates
Assesment Data
N Y Y N N N
N Y Y Y Y N
N N N N N N
H H H H H M
H H H H H M
H X X X X X
Assesment Data Report Report Report Report Report
N Y N N
N Y Y Y
N N N N
H H H H
H H H H
X X X X
Report Report Report Report
Report
Milestone
Milestone
N Y
N Y
N N
H H
H H
X X
Visit
N N Y N Y
Y Y N N Y
N N N N N
H H H H H
H H H H H
X X X X X Milestone LE Report Milestone
Milestone Dates
Y N
Y Y
N N
H H
H H
X X
Milestone Dates Milestone Dates
Milestone Dates
Milestone Dates
Milestone Dates
N Y
Y N
N N
M H
H H
X X
Within 1 week of approval Milestone Dates
Milestone Dates
Milestone Dates
As per Milestone
Milestone Dates
Milestone Dates
Milestone Dates
Milestone Dates
Milestone Dates
AS PER MOU SCHEDULE
Milestone Dates
Milestone Dates
Milestone Dates
Y Y N
Y Y N
N N N
H H M
H H H
X X X
Milestone Dates Milestone Dates 1 WEEK PRIOR TO MCM
N N
N N
N N
H M
H H
X X
1 WEEK PRIOR TO MCM 1 WEEK PRIOR TO MCM
1 WEEK PRIOR TO MCM
ANNUAL
ANNUAL (as per Corp. Proce-dure)
Y N N
N N N
N N N
H H H
H H H
X X X
20% M/Cs. Milestone Dates Milestone Dates
N Y
N Y
N N
H H
H H
X X
Milestone Dates Milestone Dates
Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report Project report
Y Y Y
Y N N
Y Y Y
H M X
M X M
L X M
N Y Y Y
N N Y N
Y Y Y Y
M H X X
X X M X
X X X M
Unit QA/QC Quality Deptt. Action plan document Project report
Y N Y N
Y N N Y
Y Y Y N
L M X H
M M M H
H M H H Project report Project report
Project report
Project report
Project report
Project report
Project report
Y Y
N N
N N
H H
M M
M L
Records Records
Records
Records
Y Y
Y Y
N N
H M
H M
H M
Departmental records Departmental records
N N
Y Y
N N
M M
M L
M L
As per BHEL Plan CEPD records
CEPD records/identified milestones for approval process Departmental record.
Department record.
Roadmap report of mfg units. Records of meetings held. Records of approval date. Assessment data
N N
N N
N N
M M
M M
L M
N N
N Y
N N
L M
L L
L L
Assessment data records
Appraisers feedback
Appraisers feedback
Appraisers feedback
Appraisers feedback
Appraiser feedback
N N
N N
N N
M H
M M
L M
Milestone dates Records
Milestone dates
Milestone dates
N N
N N
N N
M H
M H
L H
records. Generations of Minutes of Meeting.
KRA Remarks
This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1
nil nil
nil
nil
Uniform company wide guidelines will be developed which will simplify taking up joint R&D projects with academic and research
Units to be reviewed by CMD by exception.
L2;<75%cases-L1
L2;<75%cases-L1
with academic and research institutions
MEDICAL FUNCTION KRA M

KRA ID Function ID KRA Description KRA Unit of Type measurement Critical KRA (Y/N)
MEDICAL
HSX00100 HSX Percentage Improvement in Quality and accuracy of diagnosis/ treatment C % Y
HSX00200
HSX
Customer Satisfaction Survey(Regular & Retired and NE Patients)
Customer satisfaction score
HSX00300
HSX
HSX00400
HSX
Reduction in cost of treatment without compromising Quality. A) In house treatment B) Referral treatment CONTAINMENT in cost of treatment without compromising quality A)In house treatment B)Referral treatment. Implementation of OHS activities.
Percentage reduction as compared to last year OR %escalation as compared to last year No of OHS activities implemented Numbers of Programes OR Number of beneficiaries No of days of inventory
HSX00500
HSX
Implementation of Family welfare and immunization programs
HSX00600
HSX
Reduction in inventory
HSX00700
HSX
Increase in no of community health programs
HSX00800
HSX
Increase in Revenue generation from NE/ERNE patients
Programme Hours (numbers of programs X number of Hrs) % increase over previous year
HSX00900
HSX
Increase in no of Preventive Health Programs & awareness programs/work shops/camps
HSX01000
HSX
Adaptation of new health care practices Increase in No. of Education Programs conducted for paramedical staff
HSX01100
HSX
HSX01200
HSX
Increase in no of Quality circles/OHSAS/ISO/5S implementation
HSX01300
HSX
No. of Academic activities
Programme Hours (numbers of programs X number of Hrs) Numbers of new programs introduced. Programme Hours (numbers of programs X number of Hrs) Programme Hours (numbers of programs X number of Hrs) No. of talks, papers presented/publish ed no. of CME hrs. attended
ADMINISTRATIVE HSX01400 HSX Conducting annual Medical Audit as per Corporate guidelines & submission of report to CMS/CO by 28th February of the financial year . Computerisation of basic health data of all employees in the unit by specified date. Increase in no. of new/ special procedures/ surgeries conducted over previous year. O No. of days delayed from scheduled date
HSX01500
HSX
% completion by specified date Number conducted
HSX01600
HSX
HSX01700
HSX
Introduction of cost effective new techniques in medical purchases
Saving in Rs.
HSX01800 HSX01900
HSX HSX
Vision for joint ventures Implementation of new programes of Hospital Management System in Medical department Reply to Govt. Audit queries, Inspection report paras, Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Finalisation of Functional scorecard by specified date Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
C C
No. of joint ventures. No. of new activities % responses sent within specified time % responses sent within specified time Time Index
HSX02000
HSX
HSX02100
HSX
HSX02200
HSX
HSX02300
HSX
HSX02400 HSX02500 HSX02600
HSX HSX HSX
O C C
No. of days delayed from scheduled date Number of new circles TQM Score No. of days delayed from scheduled date Number Time Index No. of days delayed from scheduled date
HSX02700 HSX02800 HSX02900
HSX HSX HSX
C C C
HSX03000
HSX
HSX03100
HSX
HSX03200
HSX
HSX03300
HSX
HSX03400
HSX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
PARA-MEDICAL HSX03500 HSX Providing and supervising qualitative patient care in the concerned area. Preparation of Reports/Data as per plan. Health care best practices implemented as per plan. Reduction in cost of patient care without compromising quality. Maintenance of inventory record. Preventive community health programmes Safe disposal of bio-medical waste Timely indent and distribution of material Quality improvement initiative as per plan Reduction in waiting time for investigative procedures No. of educational programmes for subordinates No. of quality systems incorporated QC/5S/TQM / OHSAS O Customer Satisfaction Score No. of Reports generated No. of innovative programmes Saving in Rs. Value of stock inventory No. of Programmes Satisfaction score No. of emergency indents made Number of initiatives % reduction in time Number No. of programmes
HSX03600 HSX03700 HSX03800 HSX03900 HSX04000 HSX04100 HSX04200 HSX04300 HSX04400 HSX04500 HSX04600
HSX HSX HSX HSX HSX HSX HSX HSX HSX HSX HSX
O C O O O O O C C C C
HSX04700 HSX04800
HSX HSX
HSX04900 HSX05000 HSX05100
HSX HSX HSX
HSX05200
HSX
HSX05300
HSX
Upkeep & maintenance of equipments Quality & accuracy of patient care Nurses/Technicians / Physiotherapists Quality & upkeep of Hospital/Dispensaries Participation in implementation of Computerisation Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Implementation of Improvement projects identified in the Position Report as per schedule Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
O C
No. of days of break down Satisfaction score in % Satisfaction score in % No. of Programmes Time Index
C C O
Time Index
HSX05400
HSX
HSX05500
HSX
L FUNCTION KRA MASTER - 2006-07

Special KRA (Y/N) Universal KRAs (Y/N) Suggested Weightage for category A B C Source of Data for Measurement
Verfication of 20 random records 50% OP& 50% IP by MS/Reviewer. Keeping in mind clinical documentation, relevant investigations & provisional diagnosis with final treatment, response to the treatment. Remarks Clinical Examination of patients. Documentation of Clinical notes, investigation. Diagnosis Provision/Final. Relevance of Treatment. Outcome of treatment. Format to be formed Remarks To set base line Cleanliness 5 S, disposal of biomedical waste. Records Remarks 1. Judicious referrals 2. Judicious prescription. 3. Reduction in frequency of follow up visits. 4. Reduction in local purchase Title of the programsRemarks Organisation participation & maintenance Health Data Title of the programs
Records Remarks 1. Reduction local purchase 2. Judicious use of Drugs & investigation 3. Minimal inventory
Title of the programs Remarks 1. E-mail Communications, publicity. Records Remarks publicity of hospital profile Competitive tariffs Empanelments of non BHEL organization Title of the programs remarks Awareness programs at work place Public lectures Title of the programs Remarks Minimal Invasive surgery Title of the programs
Title of the programs
Title of the Papers/talks/CME
Audit to be conducted as per guidelines issued by CMS/CO. Audot report duly signed by Unit Medical Head & sent to CMS/CO.
Details of the procedure
Records Remarks auto indenting ecom/reverse action, central purchasing. QUE (Quality Uniformity Economy) Diagnostic centres &hospital entered for joint ventures Number of new data generated through Hospital Management System Record maintained by Audit deptt.
H H
M M
L L
Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit Head/Unit P&D Unit QA/QC Quality Deptt.
Y Y Y Y
M H L
X X M
X X H
Y Y Y Y
M X H
M M H
M H H
Case Document Project report Project report
Project report
Project report
Project report
Project report
Project report
N N N N N N N N N N N
X X X X X X X X X X X
X X X X X X X X X X X
M L H H L L H L L L L
Source is data of satisfactory score parameter outlined in the format. Periodical evaluation of sectional performance Title of the adopted best practice Judicious use of consumables and energy. Periodic verification of inventory records. Title of the programmes Format of satisfactory score Verification by Appraiser for availability of items. Tile of the innovation As per satisfactory format and 360 Appraisal. Titles Titles
N N
X X
X X
M L
Timely initiative measures taken for rectification 360 Appraisal
N N Y
X X M
X X L
L L L
As per satisfactory format Title of programmes and implementation Record maintained by Unit/Corp. Finance deptt. Project report
Project report
Rating declared at year end by Corporate / Unit Management
KRA Remarks
This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100%
MARKETING FUNCTION KR
KRA ID Function KRA Description Unit of Measurement KRA Type
MKX00100 MKX00101
MKX MKX
Order Booking as per Budget Timely obtaining & preparation of three tier estimates: *
% Score = Actuals/Target
MKX00102
MKX
Preparation & furnishing clarifications to Customers on the proposal as per Time Specified by Customer Secure business for RLA / R & M / Consultancy /other services Timely preparation/ submission of TechnoCommercial proposals *
MKX00103 MKX00104
MKX MKX
Delay in Days vs Norm O (NORM FOR OBTAINING ESTIMATES IN NO. OF DAYS PRIOR TO DUE DATE - PRODUCTS = 3 DAYS; PROJECTS = 7 DAYS) Total Score = SIGMA of (Scores)/ No. of Bids % of Total Clarifications O Submitted in Time; Total Score = SIGMA of (Scores)/ No. of Bids % Score = Actuals/Target O Avg delay in days from scheduled dates; Measurement Criteria : L5 L4 L3 L2 L1 delay days 01 23 4 % X1/X2 x 100 X1 = Total time taken; X2 = Specified Time As a % of qualified evaluated bids Product / Projectwise accuracy range as per Dept Plan % Score = (Orders Booked thru Negotiation / Target) O
MKX00105
MKX
MKX00200
MKX
MKX00300
MKX
Timely finalization of strategic vendors/service providers* Specified Time = 7 days before Submission date Price Recommendation Accuracy - Projects where price recommended by marketing Dept is within range {90% of L2 (for Bids won} / 110% of L1 (for Bids lost)} Orders booked through negotiated route
MKX00301
MKX
Submission of Technical Parameters/ scope & commercial terms of offer as per Time Specified by Customer*
MKX00302
MKX
Preparation & furnishing clarifications to Customers on the proposal within Customer Specified Time*
% X1/X2 x 100 X1 = No of O offers submitted on time. X2 = Total No of Offers; Total Score = SIGMA of (Scores)/ No. of Offers % X1/X2 x 100 X1 = No of O Clarifications submitted on time. X2 = Total No of Clarifications; Total Score = SIGMA of (Scores)/ No. of Offers
MKX00400
MKX
Finalising / Signing of P.O / Contract document within specified time {Specified time = Within 30% of delivery /Contract Period}
%Score= X1/X2 x 100 X1 O = Total time taken from LOA date. X2 = Specified Time; Total Score = SIGMA of (Scores)/ No. of Contracts % Score = X1/X2 x 100 X1 O = Total time taken; X2 = Specified Time; Total Score = SIGMA of (Scores)/ No. of Contracts % Score = X1/X2 x 100 X1 O = Total days taken; X2 = 7 Days; Total score = Sigma of score / No of orders % Score = X1/X2 x 100 X1 = Value of Anticipated Orders converted on time; X2 = Target %Score = Actuals/Target Measurement Criteria : L5 L4 L3 L2 L1 Criteria = 50% 45% 40% 30% 20% Criteria definition : 50% of all contracts signed in a year by a particular section/group with such payment terms and/or LD cap will constitute the Target % Measurement Criteria = 100x{(X1-X2)/X2} where X1=Current Year Success Rate X2=Average Success Rate of Last 5 Years % Measurement Criteria = 100x{(X1-X2)/X2} where X1=Current Year Bids Attempted/ Total Bids Potential X2=Last Year Bids Attempted / Total Bids Potential % X1/X2 x 100 X1 = Actual; X2 = Target As a percent of total orders received O
MKX00401
MKX
Preparation of Draft Contract / P.O within 75% of Specified Time *{Specified time = Within 30% of delivery /Contract Period}
MKX00500
MKX
Placement of Internal Order within 1 week of receipt of P.O / LOA/ LOI
MKX00600
MKX
Conversion of anticipated orders to firm orders as per schedule to achieve T.O budget of Unit/Regions Good Contracting -(No. of contracts signed with 90% payment realisation on Supply & balance 10% on completion of warrantee period and/or a LD cap on delivery @ 10% of the Contract Price)
MKX00700
MKX
MKX00800
MKX
Increase in Success Rate (Success Rate=Orders Won/ Bids Submitted) *
MKX00900
MKX
Increase in Bids Attempted to Total Potential (Vis--vis Bids Attempted/ Total Potential Last Year)
MKX01000 MKX01100
MKX MKX
Bringing the lost customer back in BHEL fold Additional business secured through strategic tie-ups
O O
MKX01101
MKX
Timely Negotiation/ Finalization of agreement % X1/X2 x 100 X1 = Total with strategic partners * Specified Time = 15 time taken; X2 = days before Submission date Specified Time Order booking from new products/technology/services against target Entry in New Market/New Customers Increase in success rate of Pre-Qualification bids over previous year % Score = Actuals/Target
MKX01200
MKX
MKX01300 MKX01400
MKX MKX
MKX01500
MKX
MKX01600
MKX
MKX01700 MKX01800
MKX MKX
Creating Market Report -by specific date (Country reports/ Competitors profile/ Customer Profiles/ Product reports/ demand forecast e.t.c) Highlighting of Identified Issues in Seminars/ % Score = Actuals/Target Business Forums/ Trade Bodies / Adm. & Concerned Ministries Promotional activities completed % Score = Actuals/Target
% Score = X1/X2 x 100 X1 O = No of prequalifications secured; X2 = Total No. of Pre Q secured in previous year % Score = Actuals/Target O
O O
MKX01900
MKX
MKX02000 MKX02001 MKX02100
MKX MKX MKX
MKX02200 MKX02300
MKX MKX
MKX02400 MKX02500
MKX MKX
Contribution by Business Sector/ Groups in % Score = Actuals/Target Product Committees & subsequent follow-up till its implementation. Reduction in delivery of Overdue Spares % Score = X1/X2 x 100 X1 = No. of day by which reduced; X2 = Target New Marketing / business development % Score = Actuals/Target initiatives undertaken Identify & introduce new Product /Service in % Score = Actuals/Target the Market Proactive action to get BHEL qualified prior to % Score = X1/X2 x 100 X1 bidding = No of tenders got qualified; X2 = Total No of tenders attempted for qualification Analysis of tenders lost & strategy building % reduction in tender lost based on lessons learnt. over previous year Analysis of tender enquiries not participated. % reduction in enquiries not participated over previous year Enhance Customer relations & secure % Score = Actuals/Target commendations Market share enhancement for competitive % Measurement Criteria = products 100x{(X1-X2)/X2} X1=Current Year Success Rate; X2=Average Success Rate of Last 3 Years
O O O
C C
O C
MKX02600
MKX
MKX02700
MKX
Create market /increase business through Long-Term-Contracts{LTSA/ Rate contracts e.t.c} Timely collection of market intelligence
Time (Days for completion) O / No. of days delayed from scheduled date O
MKX02800
MKX
MKX02900 MKX03000 MKX03001
MKX MKX MKX
MKX03002
MKX
MKX03100 MKX03200
MKX MKX
Increase in bids attempted over previous year % Measurement Criteria = 100x{(X1-X2)/X2} X1=Current Year Bids Attempted; X2=Last Year Bids Attempted Long term strategic tie-ups for % Score = Actuals/Target JVs/Consortium/Representations/subcontracts Cash Collection from Advance / Progress As a % of Revenue Budget payments w.r.t Budget Submission of BGs / Required documents %Score = X1/X2 x 100 X1 incl. Invoice to Customer . * = Total time taken; X2 = Specified Time(as per LOA / Contract) Timely invoicing of final payments (Initial %Score = X1/X2 x 100 X1 Operations/ Guarantee test ) = Total time taken; X2 = Specified Time(as per LOA / Contract); Total score = Sigma of score / No of Orders BG reduction as per target % Score = Actuals/Target Cash collection as per target %Score = X1/X2 x 100 X1 = Actual Collection; X2 = Target % Score = X1/X2 x 100 X1 = No of MUs for whom settlement achieved; X2 = Total No of Units involved per contract; Total score = Sigma of score / No of Contracts % Score = X1/X2 x 100 X1 = Actual Collection; X2 = Target % Score = X1/X2 x 100 X1 = Actual Collection; X2 = Target % Score = X1/X2 x 100 X1 = Total time taken; X2 = Specified Time(as per LOA / Contract); Total score = Sigma of score / No of Orders
C O O
O O
MKX03201
MKX
Facilitating Timely Reconciliation of outstandings between units and Customers*
MKX03300
MKX
MKX03400
MKX
MKX03500
MKX
Amount realised out of verified (other than withheld) outstanding payments as at beginning of financial year. Balance recovered from closed / commissioned projects vs targets incl withheld outstandings Timely approval of Billing break up as per schedule / LC opening as per plan
MKX03501
MKX
Review & check billing schedule w.r.t payment terms & timely submission for approval
MKX03600
MKX
Obtaining documents / PAC from customer for Project Import / Duty Exemption Entitlement Certificate / Advance license as per agreed schedule with internal customer
% Score = X1/X2 x 100 X1 O = Total time taken; X2 = Specified Time(as per LOA / Contract); Total score = Sigma of score / No of Orders % Score = X1/X2 x 100m O X1 = Total time taken; X2 = Specified Time agreed with internal customer; Total score = Sigma of score / No of Orders % Score = X1/X2 x 100 X1 O = Actual amount writtenoff; X2 = Target O
MKX03700
MKX
MKX03800
MKX
Obtain Proposals for write-off from units/ Review & Check Completeness and coordinate for final approval of competent authority Contracts Closed within X Months reckoned from Date of Expiry of Warranty Period X = 6 months after technical closure
MKX03801
MKX
MKX03802
MKX
MKX03803
MKX
MKX03900
MKX
% Score = 100 x [Total Contracts Closed / Total Contracts targeted for Closure] Contracts Closed beyond X Months reckoned % Score = 100 x [Total from Date of Expiry of Warranty Period X = 6 Contracts Closed / Total months after technical closure Contracts targeted for Closure] Obtaining No Dues Certificate from Units % Score = X1/X2 x 100 X1 (after Financial Reconciliation) = Actual; X2 = No of Contracts for which NoDue-Cert as targeted BG discharge of what is due* % X1/X2 x 100 X1 = Actual value of BG discharged; X2 = Value of BGs due for discharge Settlement of Govt. Audit Paras % X1/X2 x 100 X1 = Actual Nos settled; X2 = Total Nos. due for settlement Preparation of Draft Reply in Consultation with internal Audit
MKX03901
MKX
% X1/X2 x 100 X1 = O Actual; X2 = Total Nos. of draft reply to be prepared % Score = X1/X2 x 100 X1 O = Total time taken; X2 = Time specified by external / Internal customers
MKX04000
MKX
Resolution of contractual issues specified within time
MKX04100 MKX04200
MKX MKX
Success rate in time extensions/ LD reduction % Score = (Actual/Target) O etc x 100 Resolution of Customer complaints % Score = (No. of O complaints resolved/Total No. of complaints) x 100
MKX04300
MKX
MKX04400 MKX04500
MKX MKX
MKX04501
MKX
MKX04502
MKX
Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Preparation & submission of Monthly MIRs / Broad Objective & Flash Result within specified time Specified Time = 3 days before Submission date Timely preparation of Draft MIRs/ B.O/ Flash results*Specified Time = 4 days before Submission date Providing data and inputs for AS-7 by the scheduled date.
% Time Index
O O
Time Index
MKX04600
MKX
MKX04601
MKX
MKX04602
MKX
MKX04700 MKX04800 MKX04900
MKX MKX MKX
Formulation of Budget parameters/ Flash Results/ MOU/ Annual & Strategic plans within Specified Time Specified Time = 3 days before Submission date Timely preparation of Budget for Review & Presentation by scheduled date Specified Time = 3 days before Submission date Inputs to Corporate Office for preparation of Strategic & Annual Plans by specified date. Specified Time = Submission date Finalisation Balance Score Card by specified date Timely inputs to unit/corporate finance for inter-unit re-conciliation of accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc.
Delay in days from the due C date the information provided L5=0 L4=0.5 L3=1 L2=1.5 L1=2 Time Index O
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index Time Index
O O O
MKX05000 MKX05100 MKX05101
MKX MKX MKX
Finalisation of Functional scorecard by No. of days delayed from specified date scheduled date Improvement in Employee Satisfaction Score Score Implementation of Improvement projects identified in the Position Report as per schedule Percent increase in offers Submitted on Electronic Media ( Offers submitted on electronic media / Total No of Offers) Time Index
O O O
MKX05200
MKX
MKX05300
MKX
MKX05400 MKX05401
MKX MKX
% Score = X1/X2 x 100 X1 C = Offers submitted on electronic media; X2 = Total No. of offers Increase in contributions from various orders % Score = Current Year O booked over previous year Avg of contribution/ Avg of last three years Identifying & Organising Training Needs for % Score = Actuals/Target C Capability Enhancement No. of Training Mandays per Year * Actual No / targets O
MKX05500
MKX
MKX05600
MKX
Providing inputs for Quality Improvement % Score = Actuals/Target Initiatives (TQM; Certifications; Quality audits e.t.c) by due date Providing inputs for Development of Actual No / targets Knowledge Management system as per plan Development of IT Initiatives as per MOU Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. Level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Suggestions for improving productivity Actual No / targets Number of new circles TQM Score No. of days delayed from scheduled date Time Index
MKX05700 MKX05800 MKX05900 MKX05901 MKX05902
MKX MKX MKX MKX MKX
C O C O C
MKX06000 MKX06100 MKX06200 MKX06300 MKX06400
MKX MKX MKX MKX MKX
% Score = Actual nos accepted / Target Development of Knowledge management No. of days delayed from Portal scheduled date Contributing case studies etc. for Knowledge Number Management Portal Completion of KM Projects as per schedule Time Index Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) No. of days delayed from scheduled date
O C C C C
MKX06500
MKX
MKX06600
MKX
MKX06700
MKX
MKX06800
MKX
MKX06900
MKX
MKX07000
MKX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
FUNCTION KRA MASTER - 2006-07

Critical Special KRA KRA (Y/N) (Y/N) Y N N N Universal KRA (Y/N) N N A H M Suggested Weightage Source of Date for Measurement C H M
B H M
Budget Commercial Register
Commercial Register
Y N
N N
N N
L X
M X
H M
Budget Departmental Plan
Departmental Plan
Commercial Register
Commercial Register / Dept Plan Commercial register
Commercial register
Commercial register
Commercial register
Commercial register
MIR/ Revenue Budget
Commercial Register
Commercial Register
Commercial Register
N N
N N
N N
H M
M H
M X
Departmental Plan As per Dept Plan
As per Dept Plan
As per Dept Plan
N N
N N
N N
M M
H M
M M
Budget As per Dept Plan
As per Dept Plan
As per Dept Plan
N N
N N
N N
L M
M M
M X
As per Dept Plan Dept Plan & Product Committee Minutes MIR
N N N
N N N
N N N
M M M
H M M
M L M
Dept Plan As per Dept Plan Commercial Register
N N
N N
N N
M M
M M
X X
Commercial Register Commercial Register
N N
N N
N N
L M
H M
M M
Departmental Plan Departmental Plan
Departmental Plan
Project report
Commercial Register
N Y N
N N N
N N N
H L X
M M L
L M M
Departmental Plan MIR/ Revenue Budget Commercial register
Commercial register
N Y
N N
N N
M M
L M
M L
Dept Plans Cash Collection Budget
Dept Plan
Dept. Cash Collection Plan Budget
Commercial register
Commercial register
Commercial register
MIR/ Departmental Plan
Unit Score card
Unit Score card
Departmental Plan
As per Dept Plan/ Finance
Finance Records/ Departmental Plan
Finance Records/ Departmental Plan
Commercial Register
N N
N N
N N
L L
H L
M M
Departmental Plan Commercial Register
Record maintained by Audit deptt. Record maintained by Audit deptt. Departmental Plan
N N
N N
Y N
M X
L M
L X
Departmental Plan
Department register
Departmental Plan
Departmental Plan
Departmental Plan
N Y Y
Y N N
N Y Y
M M M
H L L
L L L
Budget /MOU Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report Project report
Y Y Y
Y N N
Y Y Y
H M X
M X M
L X M
MIR
Revenue budget & Finance As per Dept Plan As per Dept Plan
N N
N N
N N
H L
H L
H L
CQA & DP
Corporate Engg.
N N Y Y Y
N N N Y N
N Y Y Y Y
M M H X X
H X X M X
H X X X M
Corporate IT/ Dept Plan Unit QA/QC Quality Deptt. Action plan document Project report
Y Y N Y N
N Y N N Y
N Y Y Y N
L L M X H
M M M M H
H H M H H
Departmental Plan
Departmental Plan Project report Project report
Project report
Project report
Project report
Project report
Project report
KRA Remarks
This KRA is not apprearing for C level appraisee.
MANUFACTURING / PRODUCTION
KRA ID Function KRA Description KRA Type C
MFM00100
MFM
Cycle time reduction for a product / assembly/Process
MFM00101
MFM
Timely identification of number of activities having maximum contribution towards cycle time within a specified time period. Timely Implementaion of action plan in identified activities for time reduction Timely identification of new technology and its implementation. Value created through new / improved technologies within a time frame. Increase in Employee satisfaction in parameters related to production Savings accured through various improvement projects Identification of critical areas for improvement and implementation of action plan drawn Development of System for time reduction in issue of process sheets Area identification and implimentation of action plan for reduction of time in issue of process sheets Timely issue of process sheets for different products/ assemblies
MFM00102
MFM
MFM00200 MFM00201 MFM00300 MFM00400 MFM00401 MFM00500 MFM00501 MFM00502
MFM MFM MFM MFM MFM MFM MFM MFM
C C O O O C C C
MFM00600 MFM00700
MFM MFM
Increase in productivity by relevant initiatives
Timely establishment of additional facilities/ improvement C in existing facilities as per plan
MFM00701
MFM
Timely analysis of existing facilities against productivity/ C Quality/ load projection/ establising the requirement and implementing within a specified period Development of new weld processes C
MFM00800
MFM
MFM00900 MFM00901
MFM MFM
No. of New Processes implemented within a specified period Timely analysis of processes in operation/ detailing the need for improvement and redesigning the process Ensuring the availability of inputs for New process in time Percentage Increase in implimented suggestions / employee.
C C
MFM00902
MFM
MFM01000
MFM
MFM01100 MFM01101
MFM MFM
Introduction of latest testing techniques and accredition / C recognition wherever necessary Timely analysis of existing techniques for their short C comings / advantages and establishing the need for improvement
MFM01102
MFM
Time bound plan for actions required to improve upon / procurement of new items
MFM01200
MFM
Identification and implimentation of action plan for C upgradation of CNC hardware / software for machine tool Strengthening of Quality circle movement O
MFM01300
MFM
MFM01301
MFM
Setting-up of quality circles and defining their role clearly O
MFM01302
MFM
Monthly review meetings/ monitoring progress and submission of reports
MFM01400 MFM01401 MFM01500
MFM MFM MFM
Number of fresh welders qualified for additional position C and customers Pooling up of data and firming up the C requirement/execution of action plan for qualification. Development/ Implementation and monitoring of C moulding process Technology Timely identification of various factors/ viz. Qulity/ safety/ C Process time/ and drawing improvement plan Action Plans implemented C
MFM01501 MFM01502
MFM MFM
MFM01600 MFM01601
MFM MFM
Measurement of process capability of machines and finalising the action plan for improvement Action Plan implemented and final report submitted
C C
MFM01700
MFM
MFM01701 MFM01702
MFM MFM
Analysis of existing methodology of welding vis-a-vis quality of output and drawing an action plan for automation of welding process Automation in welding processes by procuring new / improved technologies Timely Implementation of action plan and final report
C C
MFM01800
MFM
Improvement projects implemented in a time scale
MFM01900
MFM
Indeginisation of technology / components within a specified period
MFM02000
MFM
Reduction in variety of cutting tools.
MFM02100
MFM
Development of systems for tracking online Shopfloor progress through L4-L5 chart
Increase in no.of active Quality Circles in the deptt. O Achieving Business excellence thru' TQM at Deptt. Level C Implementation of Improvement projects identified in the Position Report as per schedule Preparation of action plan based on Position report as per schedule Completion of KM Projects as per schedule Development of Knowledge management Portal Contributing case studies etc. for Knowledge Management Portal Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C O C C C C
MFM02600
MFM
MFM02700
MFM
MFM02800
MFM
MFM02900
MFM
MFM03000
MFM
MFM03100
MFM
MFM03200
MFM
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Development of system for reduction of consumption of ferro-alloys/ graphite electordes/ flour spar/ etc. to optimise the cost of production. Development of new products namely OR 60/ V - 738/ Stallite bushes/ Strainer housings for 500 MW sets and similar items.
MFM03300 MFM03400 MFM03401
MFM MFM MFM
Development of a system for enhancing overall equipment effectiveness. Shop turnover (Physical & / or Financial)
C O
Timely preparation of Quarterly / monthly plan against L3- O network.
MFM03402 MFM03403
MFM MFM
Follow-up for the timely inputs as per plan Monitoring day-today output and course correction ensuring timely despatch. Physical/Financial achievement vis--vis issued monthly plan
O O
MFM03404
MFM
MFM03405
MFM
Timely Finalisation of plans for sub-contracting / manufacturing inside.
MFM03406
MFM
Preparation of machine loading plan/ follow up/ course correction and ensuring timely out. Reduction in material consumption as a % of GTO less excise duty. Total WIP as a % of GTO less excise duty. Follow up for timely inputs and ensuring its availability. Reduction in cost quality (Reject/ rework) Periodic Review of Rework / Rejection reports/ identification of area of concern and action plan. Timely implementation of action plan and course correction if required. % of installed capacity utilised.( Work shop capacity like shop capacity / Critical installations) Implementation of recommendations of Apex TQM Council Reduction in customer complaints. Internal & external with respect to previous year. % reduction in response time to resolve customer complaints. Delivery performance (ratio of milestone deliveries on time / total deliveries due)
MFM03500
MFM
MFM03600 MFM03601 MFM03700 MFM03701
MFM MFM MFM MFM
O O O O
MFM03702
MFM
MFM03800 MFM03900 MFM04000 MFM04100
MFM MFM MFM MFM
O O O O
MFM04200
MFM
MFM04201
MFM
Time bound planning for outsourcing against shop capacity with respect to PPC plan. Timely machine loading/ periodic review and course correction % Reduction in No.of Days of inventory % of Contracts for which all the items get despatched within stipulated time. % adherence to production plan on a periodic basis
MFM04202
MFM
MFM04300 MFM04400 MFM04500
MFM MFM MFM
O O O
MFM04600 MFM04700
MFM MFM
Reduction in indirect material consumption vis--vis shop turnover % supplies completed in sequence
O O
MFM04701
MFM
Ensuring sequencial input of raw-materials to shop / sub- O contractor's works in time
MFM04800 MFM04900 MFM04901 MFM05000 MFM05100 MFM05200 MFM05300 MFM05400 MFM05500 MFM05600
MFM MFM MFM MFM MFM MFM MFM MFM MFM MFM
Turnover from New products Increase in efficiency of direct workers
O O
Identification of the cause responsible for low efficiency O and implementation of action plan testing targets achieved vis--vis plan and time schedule O Reduction in failure due to testing errors O
Reduction in customer complaints w.r.t. Testing aspects O Average reduction in testing cycle time of all machines planned for the year. Value achieved through disposal of obsolete / surplus equipment Reduction in downtime of test plant Timely delivery of assemblies as per schedule for testing O O O O
MFM05601
MFM
Follow up for sequencial receipt of components in time
MFM05700 MFM05800
MFM MFM
Liquidation of shortages within stipulated time Adherence to dockets delivery commitment
O O
MFM05801
MFM
Follow-up with concerned agencies for receipt of documents (e.g. part list from engg.) in time as per schedule.
MFM05802
MFM
generation of required documents and handing over in time.. Time reduction in generation of indents for subcontracting as stipulated. Reduction in No. of audit NCRs (ISO/ HSE/ 5S)
MFM05900
MFM
MFM06000
MFM
MFM06001
MFM
Reduction in No. of audit NCRs for ISO.
MFM06002
MFM
Reduction in No. of audit NCRs for HSE.
MFM06003
MFM
Reduction in No. of audit NCRs for 5 S.
MFM06100 MFM06200 MFM06201
MFM MFM MFM
Reduction in average handing over time Reduction in NCRs Timely Collection of past data for similar NCRs and indepth analysis for root cause Implementation of corrective action in time.
O O O
MFM06202
MFM
MFM06300 MFM06301
MFM MFM
MFM06302
MFM
MFM06303 MFM06400 MFM06401 MFM06402
MFM MFM MFM MFM
Implementation of HSE through monitoring of OCP's identification and completion of OHSEMPs. Identification of training needs/ maintaining health records/ communication of learning points out of accidents.. Ensuring regular usage of PPE's/ providing/ maintaining and trainning on usage of first-aid boxes/ firefighting equipment etc. Achieving the targets set for identified key parameters of HSE. Turnover from spares and service Timely preparation of machine loading schedule and identifying sub-contract need Follow-up for timely induction of rawmaterial/Documents/ manufacturing the items as per plan/review and course correcion. Reduction in slow moving/ non-moving inventory over previous year Increase in machine tool utilization through better planning Availability of calibrated measuring instruments on time
O O
O O O O
MFM06500
MFM
MFM06600
MFM
MFM06700
MFM
MFM06800
MFM
Number of testing problems solved successfully in time. O
MFM06900
MFM
Indigenization of input raw materials as per plan
MFM07000 MFM07001
MFM MFM
MFM07100 MFM07200
MFM MFM
Reduction in consumption of energy and fuel Planned identification of potential sources of wastages of energy and fuel/ solutions and its implementation to reduce wastages. Preventive maintenance as per schedule Implementation of Tool Calibration instrumentsManagement system
O O
O O
MFM07201 MFM07202
MFM MFM
Ensuring availability of calibrated instruments and cutting O tools in ready to use condition Ensuring economic usage of consumable toolings. O
MFM07300
MFM
Reduction of defects in welding jobs undertaken
MFM07400
MFM
Yield achieved vis--vis target yield
MFM07500
MFM
Implementation of Training programs for skilled technician
MFM07600
MFM
Timely available of welding accessories in good condition
MFM07700 MFM07800
MFM MFM
Increase in post kiln operation recovery Increase in timely supply of material to shop vis--vis Prodn. Schedule
O O
MFM07801
MFM
Follow-up with concerned agencies for timely (as per L3- O network) release of W.O./ Engg/ Doc./ Purchase indent etc./ and raising of exception reports for course corection. Number of reconditioning / retro fitting as per plan O
MFM07900
MFM
MFM08000 MFM08100 MFM08101 MFM08102
MFM MFM MFM MFM
Number of Multiskilled work centers developed. Disposal of surplus / condemned facilities
O O
Timely identification of surplus / condemned facilities and O preparation of action plan Timely implementation of action plan for disposal O
MFM08200 MFM08300 MFM08400
MFM MFM MFM
Increase in online mfg. process availability. Increase in salvage of tooling / jigs / fixture etc. Jobs which clear customer inspection in first check
O O O
MFM08500 MFM08501 MFM08600 MFM08700 MFM08800 MFM08900 MFM09000
MFM MFM MFM MFM MFM MFM MFM
Timely preparation of schedules for delivery / services to O internal customer Adherance to delivery schedule to interanl customer O Quality of planning and review of e-MAP of assesees Preparation of Direct & Indirect material budget Issue and monitoring of periodic production plan Intershop material movement Waste segregation and disposal O O O O O
MFM09100 MFM09200 MFM09300
MFM MFM MFM
Vendor development for shop technological items Availability of ready to use special toolings in store Root cause analysis for all reported non-conformity
O O O
MFM09400 MFM09500 MFM09600 MFM09700
MFM MFM MFM MFM
Conversion of material Requisition plan to indent Ensuring proper storage / issue of shelf life items. Monitoring and reporting of KAMP (Key Activity measurement parameters) like No of Stock out items Timely issue of subcontract scope
O O O O
MFM09800
MFM
Preparation of Technological work instructions
MFM09900
MFM
Reduction in cycle Time for designing jigs & fixtures
MFM10000
MFM
MFM10100 MFM10200
MFM MFM
Reduction in time taken for process planning and time estimation for Repair jobs / Design change advice / change proposals Updation of personnel for special process Increase in Number of Heat Treatement cycles
O O
MFM10300
MFM
MFM10400 MFM10500 MFM10600 MFM10700 MFM10800 MFM10900
MFM MFM MFM MFM MFM MFM
Reply to Govt. Audit queries/Inspection report paras/Action Taken Reports etc. Furnished within specified time (2 weeks) Reply / settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliation of accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Close monitoring of preproduction activities w.r.t L2 network to avoid delay in initiat stage of production. Pre planning for availability of commercial work order/ engineering/ Technological documentation to relevent groups. Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Percentage Increase in production of liquid metal through secondary refining route(VAD). Modify / Retrofit the existing item/ equipment for improved usage. Establish new test facilities to enhance System testing capabilities. Enhancing the process quality levels for MAX control modules. Conductin audit for ISO-9000, ISO-14000, ISO-18000 & SA-8000 as internal auditor Technical support for Fabriction and machining to development projects/ commercial projects. Development of Forgings through ESR Route Adherence to safety regulations in shop floor / use of safety devices, equipments etc. Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Increase in no. of active Quality Circles in the deptt.
O O O O O O
MFM11000
MFM
MFM11100
MFM
O C C O O C C O
MFM12000
GMX
MFM12100 MFM12200 MFM12300
GMX GMX GMX
O O O
FACTURING / PRODUCTION FUNCTION KRA MASTER - 2006-07

Unit of Measurement Critical Special Universal KRA KRA KRA (Y/N) (Y/N) (Y/N) N N N Suggested Weightage for category A B C M H H
% reduction
% Delay
% Delay
Number MV % Increase in Score % Achievement of target Number Number Number Time Index
Y N Y N N N N N
N N N N N N N N
N N N N N N N N
H X L L L L L L
M H L X M L L M
L X L X H L L H
Composite index in productivity saving Time Index
N N
N N
N N
M M
M M
M M
% Delay
Number
Number % Delay
N N
N N
N N
M X
X H
X X
Availability Index
Number Time Index
Y N
N N
N N
H X
M M
M M
Number
Implementation Index
Number alive
Time Index
Number Number Number
N N Y
N N N
N N N
X X M
M X M
M M M
Number Time Index
N N
N N
N N
X X
L X
L L
Number Time Index
Y N
N N
N N
X X
H M
H M
Number
Number Time Index
N N
N N
N N
X X
L X
L M
Time Index
Time Index
Variety Index
To be mutually decided by appraiser and appraisee. Number TQM Score Time Index No. of days delayed from scheduled date Date / Time Index No. of days delayed from scheduled date Number No. of days delayed from scheduled date
N N N N N N N N
N N N Y N Y N Y
N Y Y Y Y Y Y N
M M X X X L M H
X X M L M M M H
X X M M H H M H
Number
Time Index
Average % of OEE of selected machines Money value/ Numbers/ Tonne. Time Index
N Y N
N N N
N N N
M M X
H H X
H H H
Index %
N N
N N
N N
X X
H X
X H
Time Index
Index
Index
Index Index Ratio Delay
Y N Y N
N N N N
N N N N
M X M X
X X X M
X M X X
Delay
% % Implementation of recommendations Percentage of complaints reduced. % Reduction
Y N Y Y
N N N N
N N N N
H L M L
H M M L
H M M L
Time Index
Index
Index
% Reduction % Time Index
Y Y Y
N N N
N N N
M M H
L L H
L L H
% %
Y Y
N N
N N
M H
M X
L X
Time Index
Rupees % Number % % % % Money value % Time Index
Y Y N Y N N Y N N Y
N N N N N N N N N N
N N N N N N N N N N
M M X M L M M L M M
L X H M L L M L L X
L X X M M L M L L X
availability index
Number Time Index
N N
N N
N N
L M
L X
L X
Time Index
Time Index
Time Index
No. of days delayed from scheduled date % Time Index
N N N
Y N N
N N N
L M X
L X M
L X X
Time Index
Nos. completed No.of activities implemented No.of defaulters
N N
N N
N N
H X
X X
X H
Targets
N N N N
N N N N
X H X X
X M H M
H X H H
Money Value Numbers Y % Delay Time Index N N
Time Index
Time Index
MV
% reduction In KWH / liters
Y N
N N
N N
H X
M X
M M
Number Time Index
Y N
N N
N N
L H
M X
M X
No of defaults
N N
N N
X X
M X
X M
% reduction in N consumption over last year % N
Number
Time Index
% Time Index
N N
N N
N N
L H
M H
M H
Time Index
Time Index
Number Number % %
N N N N
N N N N
N N N N
L L M L
L X M M
L X X L
% Number Cleared in first attempt / Jobs offered % % Time Index % Time Index % %
N N N
N N N
N N N
L L H
L L M
L L M
N N N N N N N
N N N N N N N
N N N N N N N
X X M L H L L
M X M H H M M
X H M H H L M
Number Complaints %
N N N
N N N
N N N
L X L
M L M
L L L
Ratio Number % Delay Time Index
N N N N
N N N N
N N N N
L X H L
L L M L
L L L M
Ratio
Index
% reduction
Number % Increase
N N
N N
N N
L L
M M
L M
% Time Index Time Index No. of days delayed from scheduled date Score Time Index
N N N N N N
N N N Y N N
Y Y Y Y Y N
M M M M M M
L L L M X M
L L L L X M
Time Index
Balanced Scorecard Rating (5/4/3/2/1) Metric Tons No. of items No. of facility established Six sigma scale No of day Number of components. Time Index No. of NCRs
N N N N N N N N
N N N N N N N N
N N N N N N N N
M H H H H H H M
M H H H H H H M
M H H H H H H M
% Time Index Number of new circles
Y Y
N N N
Y Y Y
M M M
L L X
L L X
- 2006-07
Source of Data For Measurement KRA Remarks
Reduction in % = 1 Tc = Time mentioned in contract / L2 chart ; Ta = Actual Time L5 L4 L3 L2 L1 ((d/N)* 100) Delay = 1 n = No. of activities delayed ; d = Delay in no. of days N = Total no. of days agreed at the beginning of the year L5 L4 L3 L2 L1 Delay = 1 n = No. of activities delayed ; d = Delay in no. of days N = Total no. of days agreed at the beginning of the year L5 L4 L3 L2 L1 x = No. of new technologies planned to be implemented in the year L5 L4 L3 L2 L1 x = Planned value of savings in Rs. at the begining of the year L5 L4 L3 L2 L1 (Present score - Previous score) / previous score Actual Savings / Projected savings x = No. of actions plans planned to be implemented in the year L5 L4 L3 L2 L1 x = No. of systems planned to be developed in the year L5 L4 L3 L2 L1 x = No. of actions plans planned to be implemented in the year L5 L4 L3 L2 L1 Delay ; D = Ia * Ib q Ia = No. of delayed processes issued / Total no. of planned processes to issue Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 CP ; Ip = 1 S = Saving in each project ; N = No. of projects L5 L4 L3 L2 L1 Delay ; D = Ia * Ib q Ia = No. of facilities delayed / Total no. of facilities proposed at the begining of the year Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 L5 L4 L3 L2 L1
x = No. of welding processes planned to be developed in the year L5 L4 L3 L2 L1
x = No. of productive processes planned to be implemented in the year L5 L4 L3 L2 L1 L5 L4 L3 L2 L1
Ia = 1 - 1 X2 = No. of items planned for the year X1 = No. of items actually made available L5 L4 L3 L2 L1 % = 1 X2 = No. of actually implemented suggestions per employee for current year X1 = No. of actually implemented suggestions per employee for preceeding year L5 L4 L3 L2 L1 x = No. of latest techniques / accredition planned to be implemented in the year L5 L4 L3 L2 L1 Delay ; D = Ia * Ib q Ia = No. of techniques identified / Total no. of techniques planned for the year Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 %=1-(X2-X1)/X2 X2= No of items planned for the year, X1= No of Items actually procured L5L4L3L2L1 x = No. of upgradations planned and implemented in the year L5 L4 L3 L2 L1 Index ; I = P1 / 1 P2 P2 = No. of Improvement Projects planned to be implemented for the year P1 = No. of Improvement Projects actually implemented L5 L4 L3 L2 L1 Target ( X ) to be decided between Appraisee and Appraiser q L5 L4 L3 L2 L1 X 0.8X 0.7X 0.6X 0.5X Delay ; D = Ia * Ib Ia = No. of progress reports submitted / Total no. of planned submission of progress reports Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 Target ( X ) to be decided between Appraisee and Appraiser q L5 L4 L3 L2 L1 x = No. of actions planned to be implemented in the year L5 L4 L3 L2 L1 x = No. of new / improved moulding processes planned to be implemented in the year L5 L4 L3 L2 L1 x = No. of factors planned to be identified in the year L5 L4 L3 L2 L1 Delay ; D = Ia * Ib q Ia = No. of action plans implemented / Total no. of planned action plans to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1
x = No. of action plans planned to be identified in the year L5 L4 L3 L2 L1 Delay ; D = Ia * Ib , Ia = No. of action plans implemented / Total no. of action plans planned to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 x = No. of equipments / processes planned to be identified in the year w L5 L4 L3 L2 L1 x = No. of equipments / processes planned to be procured in the year w L5 L4 L3 L2 L1 Delay ; D = Ia * Ib Ia = No. of action plans implemented / Total no. of planned action plans to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 Delay ; D = Ia * Ib Ia = No. of Improvement Projects implemented / Total no. of planned Improvement Projects to be implemented Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 Delay ; D = Ia * Ib Ia = No. of technologies or components indeginised / Total no. of technologies or components planned to be indeginised Ib = Cummulative no. of days of delay / Cummulative total time planned in days L5 L4 L3 L2 L1 Ia = X1 / X2, X2 = No. of cutting tools planned for the variety reduction in the year X1 = No. of variety reductions actually achieved L5 L4 L3 L2 L1 To be mutually decided by appraiser and appraisee.
Unit QA/QC Quality Deptt. Project report Project report Project report
Project report
Project report
Project report
Project report
Project report
Project report
L5 L4 L3 L2 L1 5 4 3 2 1
Time index = Ia * Ib Ia = No. of products delayed / Total no. of products planned Ib = Cummulative no. of days of delay / total time planned in days L5 L4 L3 L2 L1 0 0.05 0.1 0.15 0.2 Average Percentage of OEE L5 L4 L3 L2 L1 90% 85% 80% 75% 70% Turnover against target set in score card L5 L4 L3 L2 L1 Index = Ia x Ib Number of plans provided in time Ia = Total Number of plans to be made Cummulative number of days of delays Ib = Cummulative total time planned in days L5 L4 L3 L2 L1 Number of inputs in time = ------------------------------- Total inputs planned L5 L4 L3 L2 L1 ? (Output achieved ) = ------------------------------------------------------------ x 100 Total output planned L5 L4 L3 L2 L1 % of total packages achieved / financial achievement Plan issued by L5 L4 L3 L2 L1 PPC 95 90 85 80 75 Delay = Ia x Ib Ia = No.of plans delayed / Total No.of plans Ib = Cummulative No.of days of delay / Comulative total time planned in days L5 L4 L3 L2 L1
? (output of each facility ) = ---------------------------------------------- Total output planned. L5 L4 L3 L2 L1 Reduction in material consumption in Rs. = ---------------------------------------------------- x 100 Gross Turnover L5 L4 L3 L2 L1 WIP as % of GTO L5 L4 L3 L2 L1 No.of inputs in time = --------------------------------- Total inputs planned L5 L4 L3 L2 L1 1-(x1/x2) ? (d1 + d2 + d3 + . . . . . . . . ) di = No.of days by which action plan delayed beyond 30 days of occurence of RJ/RW L5 L4 L3 L2 L1 ? (d1 + d2 + d + . . . . . . . . . ) di = No.of days by which implementation delayed beyond 60 days of occurence of RJ/RW L5 L4 L3 L2 L1 L5 L4 L3 L2 L1 % achieved L5 L4 L3 L2 L1 L5 L4 L3 L2 L1 Number of complaints replied to within 6 days x = ---------------------------------------------------------- x 100 Total number of complaints L5 L4 L3 L2 L1 Dealy D = Ia x Ib Ia = Number of deliveries delayed / Total Deliveries Ib = Cummulative Number of days of delay / cummulative Total time planned in days L5 L4 L3 L2 L1 Ia = x2 - x1 x 100 x2 X2 = No.of Items planned for outsourcing x1 = Number of items moved in time L5 L4 L3 L2 L1 ? (Output of each facility in std.hrs.) = ---------------------------------------------- Total output planned in std. hrs. L5 L4 L3 L2 L1 X = Target set for the unit L5 L4 L3 L2 L1 L5 L4 L3 L2 L1 Delay = Ia x Ib Number of items delayed (against Production Plan) Ia = Total items planned Cummulative number of days delayed Ib = Cummulative total time planned in days L5 L4 L3 L2 L1 L5 L4 L3 L2 L1 Total Number of Supplies - Number of supplies sequencially x = ----------------------------------------------------------------------x 100 Total number of projects L5 L4 L3 L2 L1
D = Ia x Ib Number of inputs supplied sequencially as per plan Ia = Total number of inputs planned Cummulative number of days of delay Ib = Cummulative Total time planned. L5 L4 L3 L2 L1 x = Turnover planned from new products in Rs. L5 L4 L3 L2 L1 The increase in efficiency of work centre over previous year L5 L4 L3 L2 L1 x = Number of action plans implemented within stipulated time L5 L4 3 L2 L1 Testing targets achieved / Testing targets planned Reduction in failures over prev. year L5 L4 L3 L2 L1 Reduction in complaints over prev. year L5 L4 L3 L2 L1 Reduction over previous year L5 L4 L3 L2 L1 x =Planned value of savings at the begining of the year L5 L4 L3 L2 L1 Reduction over previous year L5 L4 L3 L2 L1 D = Ia x Ib Ia = Number of assemblies delayed / Total assemblies Ib = Cummulative Number of days of delay / cummulative Total time planned in days L5 L4 L3 L2 L1 x1 - ----------- x2 x2 = Number of items planned x1 = Number of items actually made available L5 L4 L3 L4 L1 No of projects for which Items not despatched for each product in time L5 L4 L3 L2 L1 Delay D = Ia x Ib Numbers of delayed dockets issued Ia = Total Number of planned dockets to issue Cummulative number of days of delay Ib = Cummulative total time planned in days L5 L4 L3 L2 L1 0 0.05 0.1 0.15 0.2 Delay D = Ia x Ib Numbers of delayed documents received Ia = Total Number of planned documents to receive Cummulative number of days of delay Ib = Cummulative total time planned in days L5 L4 L3 L2 L1 D=Ia x Ib. Ia = No. of documents dispatched / total No. of documents planned. Ib = cum. No. of days of delay / cum. Total time planned in days. D=Ia x Ib. Ia = No. of indents delayed / total No. of indents planned. Ib = cum. No. of days of delay / cum. Total time planned in days. X = (X1 -X2)/X1 x 100 X1= NCR raised for previous audit . X2 = NCR raised for the dept. this year.
X = (X1-X2)/X1 x 100 X1= NCR raised for previous audit . X2 = NCR raised for the dept. this year. X = (X1-X2)/X1 x 100 X1= NCR raised for previous audit . X2 = NCR raised for the dept. this year. X = (X1-X2)/X1 x 100 X1= NCR raised for previous audit . X2 = NCR raised for the dept. this year. Delay in days. L5 L4 L3 L2 L1 X=((Last year's NCR - Present NCR's) / Last Year's NCRs. X 100) x = Ia / Ib. Ia = No. of days delayed for collection and analysis. Ib = Total No. of days planned for collection and analysis. D=Ia x Ib. Ia = No. of corrective actions done / Total No. of corrective actions planned for this year. Ib = cum. No. of days of delay / cum. Total time planned in days. x = No. of EMPs planned for completion in this year. x = No. of (Training needs + health records planned for maintaining + communication of learning points out of accidents) x = ensuring No. of defaulters to wear PPEs by providing training and also usage of first aid boxes and fire fighting equipments. x = No. of key parameters planned for achieving the set target. Turnover against target set on score card (Delay / No of days planned) * 100 Delay; D = Ia * Ib Ia = No. of components delayed/Total No. of components planned. Ib = Cum. No. of days of delay/Cum. Total days planned. % reduction = Ip-Ic / Ip x 100. Ip = Non-moving Inventory Previous year; Ic = Current year Nonmoving inventory. % increase = Cy - Ly (In percentage) Cy = Current year percentage; Ly = Last year percentage. Delay; D = Ia * Ib; Ia = No. of Instruments delayed in calibration / Total No. of instruments planned for calibration . Ib = Cum. No. of days delay / Cum. Total time planned in days. Delay; D = Ia * Ib; Ia = No. of testing delayed / Total No. of testing planned . Ib = Cum. No. of days delay / Cum. Total time planned in days. x = Planned value of Indigenisation.
x = Planned value. Savings over previous years
X = No of machines planned to be completed Time Index = Ia x Ib Ia = No of requirements not met / Total no of reqts planned Ib = Cum. no days of delay / cum.total time planned in days X = No of defaults X = Value of Savings identified L5 = 'X' / L4 = 0.95'X' / L3 = 0.90'X' / L2 = 0.85 'X'/ L1 = 0.80'X' % reduction = [% defect of last year -% defect of this year / % defect of last year ] L5 = 2%/ L4 = 1.5%/ L3 = 1.0% L2 = 0.5%/ L1 = 0.25% % Yield achieved=100 -[Matl consumed - (Finished product wt + Process allowance) / Matl consumed] L5 = 90%/ L4 = 88%/ L3 = 85%/ L2 = 82%/ L1 = 80% No.of Trg.programes = SUM of[Trg. program conducted X No of skilled Technician attended X duration in days / Total no. of technicians avl in dept./section ] L5 = 4.5 Mandays / Emp./ L4 = 4.0/ L3 = 3.5/ L2 = 3.0/ L1 = 2.5 Time index= Ia X Ib Ia = No of accessories in bad condition/Total no of accessories required. Ib = Cum. No days of Delay / Cum. Total time planned in days L5= 0.05/ L4 = 0.10/ L3 = 0.15/ L2 = 0.20/ L1 = 0.25 % recovery Matl. reqd. month 'A' =(Planned month - Product cycletime in months) L5 = 8 weeks ahead of 'A'/ L4 = 6 weeks ahead of 'A'/ L3 = 4 weeks ahead of 'A'/ L2 = 2 weeks ahead of 'A'/ L1 = 1 week ahead of'A' Matl. reqd. month 'A' =(Planned month - Product cycletime) L5 = 8 weeks ahead of 'A'/ L4 = 6 weeks ahead of 'A'/ L3 = 4 weeks ahead of 'A'/ L2 = 2 weeks ahead of 'A'/ L1 = 1 week ahead of 'A' Time Index = Ia X Ib Ia = (No of m/c not Reconditioned/Retrofitted / No of m/cs planned ) Ib = Cum no days of delay / cum total time planned in days No.of multi skilled work centers L5 L4 L3 L2 L1 No.of surplus / condemned facilities disposed L5 L4 L3 L2 L1 Delay in days Delay = ------------------ x 100 Planned days L5 L4 L3 L2 L1 Delay in days Delay = ------------------- x 100 Planned days L5 L4 L3 L2 L1
Availability of process on line for manufacturing L5 L4 L3 L2 L1 Number of tools / jigs / fixtures salvaged L5 L4 L3 L2 L1 X=(Total jobs offered - No. of jobs reworked / No. of jobs rejected) / Total jobs offered. Delay in days Dealy = ------------------ x 100 Planned days L5 L4 L3 L2 L1 On time delivery of items to interanl customer L5 L4 L3 L2 L1 L5 L4 L3 L2 L1 Delay in days Delay = ------------------ x 100 Planned days L5 L4 L3 L2 L1 L5 L4 L3 L2 L1 ( (Actual time in hrs.- Planned hours) / Planned hours ) * 100 Waste Disposal in Kgs. Disposal % = --------------------------------------- x 100 Waste Generated in Kgs. L5 L4 L3 L2 L1 Number of vendors developed L5 L4 L3 L2 L1 5 4 3 2 1 Number of complaints in a month L5 L4 L3 L2 L1 No.of processes modified ' ------------------------------------- x 100 Number of non-conforming process L5 L4 L3 L2 L1 Number of Indents/ No of requisitions Number of items for which shelf life expired L5 L4 L3 L2 L1 Delay in days Delay = ------------------ x 100 Planned days L5 L4 L3 L2 L1 Delay = Ia x Ib Number of scopes delayed Ia = Total Number of scopes Cummulative number of days of delay Ib = Cummulative total time planned in days L5 L4 L3 L2 L1 (Number of work instruction issued) / (Number of work instructions planned) L5 L4 L3 L2 L1 1.0 0.9 0.8 0.7 0.6 Planned Time - Actual Time = --------------------------------------- x 100 Planned Time (All Times in days) L5 L4 L3 L2 L1 10% 8% 6% 4% 2% Fraction to be converted to whole Number ( (Planned days - Actual Days ) / planned days) * 100
Reduction in NCR's on special processes L5 L4 L3 L2 L1 ( ( Actual cycles - Planned cycles) / Planned cycles) * 100
Targets to sets as follows; 100% case L5; 95-99% cases - L4;8. 94% cases. L3; 75-84% cases - L2; <75% cases-L1 Record maintained by Audit deptt. Record maintained by individual / deptt. Record maintained by Unit/corp. Finance deptt. Record maintained by Unit Head / Unit P&D
Survey Report Time Index = Ia x Ib Ia = Number of activities delayed / Total no activity planned. Ib = Cummulative no of days delayed/ total no of days. Time Index = Ia x Ib Ia = Number of documents delayed / Total no of documents required Ib = Cummulative no of days delayed/ total no of days. Rating declared at year end by Corporate / Unit This KRA will be taken by Head of Unit /Function / Department , if covere Management Percentage Increase of VAD liquid metal produced from 2004-05. Report Documents. ICT report Schedule Issued by MR Supported to number of components. Delay in development No. of NCRs in Safety audit L5 L4 L3 L2 L1 0 1 2 3 4 Record maintained by Audit deptt. nil nil Measured for Max control modules. Complte the audit as per schedule. A:X, B:X, C:M
The forgings developed through ESR route have not been included in KR Audit report of audit conducted by head of shop
Record maintained by Audit deptt. Record maintained by individual/ deptt. Unit QA/QC
/Function / Department , if covered under MAP, and can be assigned a weightage upto 100%
oute have not been included in KRA master list. Development of Forgings thorugh ESR route are included in Forge Shop Balance Score Car
ed in Forge Shop Balance Score Card.
COMMERCIAL FUNCTION KR
KRA ID Function KRA Description KRA Unit of Measurement Type O AS A % OF BUDGET VALUE OF OFFERS CONVERTED INTO ORDERS/TOTAL VALUE OF OFFERS SUBMITTED Time Index
CMX00100 CMX00101
CMX
ORDER BOOKING FOR MAIN EQUIPMENT L2 - SUCCESS RATE OF OFFERS
CMX
CMX00102 CMX CMX00200 CMX00201 CMX
L3 - TIMELY PREPARATION OF ESTIMATES & SUBMISSION OF COMPLETE OFFER ORDER BOOKING THROUGH NEGOTIATED ROUTE L2 - FINALISATION OF TECHNICAL PARAMETERS/SCOPE AND COMMERCIAL CONDITIONS AS PER PLAN L3 -TIMELY PREPARATION AND FURNISH CLARI-FICATIONS SOUGHT BY CUSTOMERS ON THE PROPOSAL SUBMITTED. TENDERS PARTICIPATED WHERE PRICE ASSESSMENT BY COMMERCIAL IS WITHIN RANGE OF +/- 5% FOR STANDARD PRODUCTS OF QUALIFIED EVALUATED L1 OR L2 BIDDER . TENDERS PARTICIPATED WHERE PRICE ASSESSMENT BY COMMERCIAL IS WITHIN RANGE OF + OR - 7% FOR HYDRO PROJECTS OF QUALIFIED EVALUATED L1 OR L2 BIDDER. FINALISATION / SIGNING OF PO/ CONTRACT WITHIN SPECIFIED TIME
O AS A % OF TOTAL ORDER BOOKED Time Index
CMX
CMX00202 CMX
Time Index O
CMX00300 CMX
AS A % OF QUALIFIED EVALUATED BIDS O
CMX00400 CMX
AS A % OF QUALIFIED EVALUATED BIDS O
CMX00500 CMX
Time Index O
CMX00501 CMX
L2 -REVIEW & FINALISATION OF CONTRACT TERMS WITH CUSTOMER WITHIN 30% OF SPECIFIED TIME
Time Index O
CMX00502 CMX
L3 - PREPARATION OF DRAFT CONTRACT WITHIN 50% OF SPECIFIED TIME
Time Index O
CMX00600 CMX CMX00601 CMX
ANTICIPATED ORDER CONVERTED INTO FIRM ORDERS WITHIN TIME FRAME L2 - PREPARE AND FURNISH CLARIFICATIONS SOUGHT BY CUSTOMERS ON THE PROPOSAL SUBMITTED. SUCCESS RATE OF PREQUALIFICATION BIDS PREPARED AND SUBMITTED ORDER BOOKING FOR SPARES/ R&M/ O&M SERVICES. L2 - ENHANCE SUCCESS RATE OF OFFERS
AS A % OF TOTAL ANTICIPATED ORDERS Time Index
CMX00700 CMX CMX00800 CMX00801 CMX CMX
O O
% OF TOTAL PQ BIDS SUBMITTED AS A % OF BUDGET VALUE OF OFFERS CONVERTED INTO ORDERS/TOTAL VALUE OF OFFERS SUBMITTED Time Index
CMX00802 CMX CMX00900 CMX01000 CMX CMX01001 CMX01100 CMX01200 CMX CMX01201 CMX
L3 - TIMELY PREPARATION OF ESTIMATES/ TECHNO-COMMERCIAL BID ISSUE OF WORK ORDERS/Contract memo as per schedule Arrange AMA approvals within specified schedulefor aniticipated orders to initiate Advance action of Long lead materials for meeting tight delivery schedules. Preparation of AMA proposals within specified schedules Timely preparation and dissemination of CIS APPROVAL OF L1/L2 NETWORKS WITHIN SPECIFIED TIME IN THE CONTRACT L3 - PREPARE/CONSOLIDATE & SUBMIT L1/L2 NETWORKS WITHIN 75% OF SPECIFIED TIME.
O Time Index Time Index O Time Index Time Index Time Index O Time Index O
CMX
CMX CMX
O O
CMX01300 CMX
DRAWINGS APPROVAL WITHIN SCHDULED TIME O
Time Index
CMX01400 CMX CMX01500 CMX CMX01501 CMX CMX01502 CMX CMX01600 CMX
VENDORS/QAP / TEST SCHEDULE APPROVAL WITHIN SCHEDULED TIME AS APPLICABLE TIMELY APPROVAL OF BILLING BREAK UP AS PER SCHEDULE
Time Index O Time Index O Time Index O Time Index O Time Index O
L2 -REVIEW AND CHECK BILLING SCHEDULE COMPLIANCE WITH TERMS OF PAYMENT/SUBMIT & OBTAIN APPROVAL TIMELY L3 - PREPARE BILLING SCHEDULE WITHIN 75% OF SCHEDULED TIME IN LINE WITH CONTRACT TERMS. OBTAINING DOCUMENTS FROM CUSTOMER FOR PROJECT IMPORT/DUTY EXEMPTION ENTITLEMENT CERTIFICATE.(AS PER AGREED SCHEDULE WITH INTERNAL CUST.) L3 -PREPARE AND SUBMIT DRAFT DOCUMENTS TO CUSTOMER FOR OBTAINING DEEC / PI DOCUMENTS WITHIN 75% OF SPECIFIED TIME OBTAINING DOCUMENTS FROM CUSTOMERS FOR AVAILING EXPORT INCENTIVE WITHIN 6 MONTHS FROM RECEIPT OF PAYMENT SUBMISSION OF ALL FINAL DOCUMENTS INCLUDING AS BUILT DRGS./ O & M/ MANUALS ETC.WITHIN CONTRACT PERIOD/ AS PER CONTRACT SCHEDULE TO ACHIEVE GROSS BILLING WITH RESPECT TO BUDGET TARGET L2 -ARRANGE CUSTOMERS CLEARANCE FOR DESPATCH ( WITHIN 1 MONTH OF HANDING OVER/ CONTRACT SCHEDULE WHICHEVER IS LATER) L3 -ARRANGE BILLING AND SUBMIT BILLS TO CUSTOMER WITHIN 7 DAYS OF BILLABLE
CMX01601 CMX CMX01700 CMX CMX01800 CMX
Time Index O AS A % OF COLLECTION OF ALL DOCUMENTS DUE Time Index O
CMX01900 CMX01901
CMX
AS A % OF BUDGET Time Index
CMX
CMX01902 CMX
Time Index O
SUBMISSION OF FINAL SUPPLY/SERVICES BILLS WITHIN 30 DAYS OF COMPLETION OF ACTIVITIES. CASH COLLECTION FROM ADVANCE/ PROGRESS. PAYMENT W.R.T. BUDGET L3 -TIMELY ARRANGE BG's/REQUIRED DOCUMENTS INCLUDING INVOICE AND SUBMIT TO CUSTOMERS WITHIN 1 WEEK OF DUE DATE . CASH COLLECTION FROM CURRENT YEAR'S BILLING.W.R.T BUDGET L-2 TIMELY VERIFICATION OF INVOICES FOR REALISATION OF PAYMENTS (WITHIN 45 DAYS OF RECEIPT OF BILL) L3 - TIMELY FORWARDING OF INVOICE'S ALONG WITH REQUIRED DOCUMENTS (WITHIN 7 DAYS OF BILLABLE) CASH COLLECTION FROM YEAR END COLLECTABLE OUTSTANDING L2 - IDENTIFY REASONS FOR NON PAYMENT/ CLEAR BOTTLENECKSOF UNVERIFIED BILLS LATEST BY END OF 1ST QUARTER. L3 - ARRANGE VERIFICATION OF UNVERIFIED INVOICE'S LATEST BY END OF 2 ND QUARTER. BILLING OF DEFERRED DEBTS WITHIN 30 DAYS OF BECOMING DUE AS PER CONTRACT REALISATION OF MORE THAN 1 YEAR OLD DUES L2 - IDENTIFY REASONS FOR NON PAYMENT/ CLEAR BOTTLENECKS OF UNVERIFIED BILLS LATEST BY END OF 1ST QUARTER. L3 - ARRANGE VERIFICATION OF UNVERIFIED INVOICE'S LATEST BY END OF 2 ND QUARTER. INITIATION OF PROPOSALS FOR WRITE OFF
Time Index O AS A % OF REVENUE BUDGET Time Index O
CMX02200 CMX02201
CMX
AS A % OF REVENUE BUDGET Time Index
CMX CMX02202 CMX CMX02300 CMX02301 CMX CMX02302 CMX CMX02400 CMX CMX02500 CMX02501 CMX CMX02502 CMX CMX02600 CMX
O Time Index O AS % OFYEAR END OUTSTANDINGS Time Index
CMX
O Time Index O Time Index O AS A % OF 1 YEAR OLD DUES Time Index
CMX
O Time Index O AS A % OF TOTAL VALUE DUE FOR WRITE OFF
CMX02601 CMX
CMX02602 CMX CMX02700 CMX02701 CMX CMX02702 CMX CMX02800 CMX CMX02900 CMX CMX02901 CMX CMX03000 CMX03100 CMX03200 CMX03300 CMX CMX03301 CMX CMX CMX CMX CMX
L-2 REVIEW AND CHECK COMPLETENESS OF PROPOSAL & FINALISE AND CO-ORDINATE WITH CONCERNED AGENCIES FOR FINAL APPROVAL. L3 - PREPARE DRAFT PROPOSALS WITH ALL REQUIRED SUPPORTING DOCUMENTS AS PER SCHEDULE. REALIZATION OF WITHHELD DUES/LIQUIDATION L2 - IDENTIFY PENDING ISSUES AND REACH SETTLEMENT WITH CUSTOMERS FOR GETTING PAYMENTS. L3 - FULFILMENT OF SETTLEMENTS REACHED AND FOLLOW UP FOR REALISATION OF PAYMENTS. RETRIEVAL OF BANK GUARANTEES
AS A % OF TOTAL VALUE DUE FOR WRITE OFF
O O
AS A % OF TOTAL VALUE DUE FOR WRITE OFF AS A % OF TOTAL WITH HELD DUES AS A % OF TOTAL WITH HELD DUES
AS A % OF TOTAL WITH HELD DUES AS A % OF TOTAL VALUE OF BG's DUE FOR RETRIEVAL AS A % OF TOTAL NO. OF PROVISIONAL CLAIMS LODGED AS A % OF TOTAL NO. OF PROVISIONAL CLAIMS LODGED AS A % OF TOTAL CLAIMS DUE AS A % OF TOTAL TDS DUE AS A % OF TOTAL DUE Time Index
O NUMBER OF PROVISIONAL INSURANCE CLIAMS CONVERTED INTO FINAL CLAIMS DURING THE YEAR L3 - ARRANGING DOCUMENTS FOR LODGING FINAL CLAIMS % OF CLAIMS SETTLED OUT OF TOTAL CLAIMS DUE COLLECTION OF TDS CERTIFICATES FROM CUSTOMERS W.R.T.DUE COLLECTION OF C/D/E1 FORMS FINALISATION OF PROJECT INSURANCE AS PER SCHEDULE
O O O O
O Time Index O
CMX03400 CMX03500
CMX CMX
CMX03600 CMX03601 CMX03700
CMX CMX CMX
L3 - PREPARATION OF INSURANCE TENDER IN LINE WITH CONTRACT REQUIREMENTS 30 DAYS PRIOR TO FINALISATION OF PROJECT INSURANCE TENDER Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Preparation of monthly cash collection/ verification/ & old & w/h plan and reconciliation plan Timely raising PVC & ERV claims VERIFICATION OF PVC BILLS WITHIN SPECIFIED PERIOD Additional claim for extra work
O O O O O
Time Index Time Index Rs. Crores
CMX03701 CMX03800 CMX03900 CMX04000 CMX04100
CMX CMX CMX CMX
CMX CMX04200 CMX
Preparation & submission of claims for extra work Turn over against set completion Turnover for SAS work Time taken for cash collection of current year billing Linking of Payments with in 30 days after receiving payment receipts from customer end to ensure proper accounting. TIMELY REVIEW & SUBMISSION OF MONTHLY PROGRESS REPORTS TO BOTH INTERNAL & EXTERNAL CUSTOMERS( BY 1ST WEEK OF EVERY MONTH) L3 -PREPARE PROGRESS REPORTS AS PER SCHEDULE.(3 DAYS BEFORE SUBMISIION) PREPARATION OF MIR AS PER SCHEDULE INCLUDING BROAD OBJECTIVE & FLASH RESULTS. L3 - TIMELY PREPARATION OF DRAFT MIR's
O O O O
Time frame % of budget Rs Crs. No. of days Rs. Crs.
O Time Index O
CMX04201 CMX CMX04300 CMX CMX04301 CMX CMX04400 CMX CMX04401 CMX CMX04402 CMX CMX04500 CMX CMX04600 CMX04700 CMX CMX04701 CMX04800 CMX CMX CMX
Time Index O Time Index O Time Index O Time Index O Time Index O Time Index O Time Index O O O O O No. of days delayed from scheduled date No. of units commissioned/No. of units planned Time Index No. of days delayed from scheduled date
FORMULATION OF STRATEGY FOR FIXING BUDGET PARAMETERS & PRESENTATION TO MANAGEMENT L2 - TIMELY PREPARATION OF BUDGET FOR REVIEW & PRESENTATION
L3 - TIMELY COLLECTION/COMPILATION AND PROVIDING DATA FOR PREPARATION OF BUDGET. Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date No. of units commissioned as per Balanced Score Card To identify and monitor requirement of inputs for all the commissioning projects Timely preparation & monitoring Department Balanced Score Cards
CMX04900 CMX
" CONTRACTS CLOSED WITHIN ""X"" MONTHS RECKONED FROM EXPIRY OF WARANTEE PERIOD( 'X"" MEANS 6 MONTHS AFTER TECHNICAL CLOSURE)" L2 -CLOSURE OF PUNCH POINTS
AS A % OF TOTAL CONTRACT DUE FOR CLOSURE
O L-3 PHYSICAL & FINANCIAL RECONCILLIATION/ OF CONTRACTS AND ARRANGE RAISE BILLS AND VERIFICATION WHERE REQUIRED. "CONTRACTS CLOSED BEYOND ""X"" MONTHS RECKONED FROM EXPIRY OF WARANTEE PERIOD('X"" MEANS 6 MONTHS AFTER TECHNICAL CLOSURE)" L2 -CLOSURE OF PUNCH POINTS
AS A % OF TOTAL PUNCH POINTS DUE FOR CLOSURE AS A % OF TOTAL CONTRACT DUE FOR CLOSURE AS A % OF TOTAL CONTRACT DUE FOR CLOSURE
CMX05001 CMX CMX05002 CMX CMX05100 CMX CMX05200 CMX05300 CMX CMX05301 CMX05400 CMX05401 CMX05500 CMX05501 CMX CMX05600 CMX CMX05700 CMX CMX05800 CMX CMX CMX CMX CMX CMX
O L-3 PHYSICAL & FINANCIAL RECONCILLIATION/ OF CONTRACTS AND ARRANGE RAISE BILLS AND VERIFICATION WHERE REQUIRED. LIQUIDATION OF ALL SHORTAGES / DAMAGES FOR ERECTION & COMMISSIONING OF EQUIPMENT SUCCESS RATE OF DELIVERY EXTN. OBTAINED FROM CUSTOMER. Meeting emergency/Forced Shut Down requirements of customers. Identify & monitor emrgency requirements of customers War on wastage by salvaging Site return material. Identify & monitor high value site returnable materials Supply completions of projects as per target Prepare & monitor critical supplies required for completion of projects Replacement action for rejection/shortage/wrong supply within specified time Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks)
AS A % OF TOTAL PUNCH POINTS DUE FOR CLOSURE AS A % OF TOTAL CONTRACT DUE FOR CLOSURE % OF MDRs/SARs/CARs
O O O O O O O O AS A % OF VALUE OF CASES SUBMITTED % request met w.r.t total No. request received % emergency requirements met Rs lakhs Time frame No. of projects % critical supplies ensured for project completion Time Index
O % O % O
CMX05900 CMX06000 CMX06001
CMX CMX
CMX CMX06100 CMX06200 CMX CMX06201 CMX CMX06202 CMX CMX06300 CMX CMX06301 CMX
Review/ Updating of documents for ISO audits UPDATION OF SPARES CATALOGUE BY END OF FIRST QUARTER L3 - PREPARATION OF SPARES CATALOGUE WHERE NOT AVAILABLE BY END OF FIRST QUARTER Preparation and updation of Product brochures RESOLUTION OF CUSTOMER COMPLAINTS AS PER SYSTEM L2 - TO RESOLVE TECHNICAL ISSUES
O O
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
CMX
O O
O L3 - TO RESOLVE MATERIAL SUPPLYISSUES IMPROVEMENT IN CUSTOMER SATISFACTION INDEX ON PREIDENTIFIED COMMERCIAL ISSUES L2- IMPLEMENT ACTION PLAN FOR IMPROVEMENT BASED ON CUSTOMER SURVEY REPORT WITH IN 3 MONTHS OF GETTING SURVEY REPORT Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Managing & maintaining Knowledge Management Portal Customer/New entrants training Arranging RLA/NFT Studies & Testing. Preparation of RLA/NFT study reports by specified date liquidation of finished goods inventory (FGI) liquidation of overdue spares Preparation of list for critical overdue spares by specified date liquidation of non-moving/slow moving/site returned modules/ materials Preparation of high value list of nonmoving/slow moving/ site returned modules/ materials by specified date Vendor approval from Customers as per schedule Percentage of installed capacity utilisation.
No. of days delayed from scheduled date No of complaints Resolved/(Total No of complaints) AS A % OF TOTAL NO. OF TECHNICAL ISSUES AS A % OF TOTAL NO. OF MATERIAL SUPPLY ISSUES AS A %IMPROVEMENT IN CSI Time Index
CMX06400 CMX06401
CMX CMX
O O O O O O O O O O O O O
Score Time Index
CMX06500 CMX06600 CMX06700 CMX06701 CMX06800 CMX06900 CMX06901 CMX07000 CMX07001
CMX CMX CMX CMX CMX CMX CMX CMX CMX
Time frame No of Trainings No. of projects No. of days delayed from scheduled date % of Total FGI % of overdue spares No. of days delayed from scheduled date % of total value No. of days delayed from scheduled date Time Index % of utilization
CMX07100 CMX07200
CMX CMX
CMX07300 CMX CMX07301 CMX CMX07302 CMX CMX07303 CMX CMX07400 CMX CMX07401 CMX07500 CMX CMX07600 CMX07700 CMX CMX
CREATING DATA BASE OF CRITICAL INFORMATION OF COMPETITORS WITHIN SPECIFIED TIME L1 - CREATE FORMAT & DEVELOP SYSTEM FOR COLLECTION & UPDATION OF INFORMATION WITHIN 3 MONTHS L2 - COLLECTION OF INFORMATION OF COMPETITORS WITHIN SPECIFIED TIME L-3 HALF YEARLY UPDATION OF INFORMATION WITHIN SPECIFIED TIME TO DEVELOP MODEL FOR ASSESSING PREVALANT MARKET PRICE LEVEL(PRODUCT WISE/PROJECT WISE) L2-GENERATE AND UPDATE DATA BASE FOR ABOVE MODEL OBTAINING ORDERS FROM NEW TECHNOLOGY/PRODUCTS/SERVICES ADDITIONAL BUSINESS SECURED THROUGH STRATEGIC TIE UP (MOU) PROACTIVE ACTION TO GET BHEL QUALIFIED PRIOR TO BIDDING
% COMPLETION OF DATA No. of days delayed from scheduled date
% COMPLETION OF DATA % UPDATION OF DATA
C NO OF MODELS C NO OF MODELS AS A % OF TOTAL ORDER BOOK BUDGET AS A % OF TOTAL ORDER RECEIVED RATIO OF NO OF TENDERS GOT QUALIFIED TO NO OF TENDERS ATTEMPTED FOR QUALIFICATION % COMPLETED C C % COMPLETED RATIO OF NO OF CUSTOMERS RETAINED TO NO OF CUSTOMERS RETAINED IN PREVIOUS YEAR Number
CMX
C C C
CMX07800 CMX CMX07900 CMX08000 CMX CMX
COMPLETION OF IDENTIFIED IMPROVEMENT PROJECTS TIMELY COMPLETION OF IDENTIFIED IT INITIATIVE PROJECTS % INCREASE IN RETENTION OF CUSTOMERS OVER PREVIOUS YEAR
NEW CUSTOMERS ADDED O DEVELOPMENT OF SYSTEM BY SPECIFIED DATEFOR ONLINE OFFER SUBMISSION DETAILED ANALYSIS OF TENDERS LOST & LEARNINGS
C C
No. of days delayed from scheduled date % OF TENDERS LOST
CMX08400 CMX CMX08500 CMX CMX08600 CMX08700 CMX CMX
ANALYSIS OF TENDER ENQUIRIES NOT PARTICIPATED DEVELOP SYSTEM FOR CAPTURING TOTAL ACTUAL PROJECT COST IN SPECIFIED TIME SYSTEM FOR ACHIEVING PAPERLESS COMMERCIAL OFFICE % INCREASE IN MARKET PENETRATION OVER PREVIOUS YEAR
C C
% OF TOTAL ENQUIRIES NOT PARTICIPATED No. of days delayed from scheduled date % COMPLETION RATIO OF TOTAL ENQUIRIES ATTEMPTED TO TOTAL ENQUIRIES AVAILABLE %AGE OF TOTAL INSURANCE CLAIMS DISALLOWED Number oof new circles TQM Score No. of days delayed from scheduled date Time Index
CMX08800 CMX CMX08900 CMX09000 CMX09001 CMX09002 CMX CMX09100 CMX09200 CMX09300 CMX09400 CMX CMX CMX CMX CMX CMX CMX
ANALYSIS OF INSURANCE CLAIMS DISSALLOWED Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
C O C C C C C C
No. of days delayed from scheduled date Number Time Index No. of days delayed from scheduled date
CMX09500 CMX
No. of days delayed from scheduled date C
CMX09600 CMX
CMX09700 CMX
CMX09800 CMX
CMX09900 CMX
CMX10000 CMX10100
CMX CMX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Development/ Maintainance and Updation of ERP Systems Creation & Updation of database for PGMA based monitoring for billing/ cash collection. Creating database for customer's complaints regarding critical quality aspects- recording the cause/ remedial action taken and generating monthly report. Analysis of critical points/issue pertaining to important /major contracts including quality issues within specified time Study/ analysis and preparation of plan for growth of Business for various products by specified date Generate database for clearing PVC & ERV claims by specified date Create database of PREVIOUS YEARS prices of OF SPARES bu specified date Provide training/ guidance and help to Contract Managers in Primavera. To prepare a model & create data for benchmarking by specified date Development of Online Customer Complaint System by specified date Develop system for ONLINE RECEIPT OF DAY BOOK NO. DETAIL FROM SITE TO RAISE MRC INVOICES by specified date Development of system for Contract Closing of short cycle delivery products/ spares/ services by specified date Development of ONLINE billing sytem for BOIs by specified date To develop a user friendly computerised system to monitor erectability for ongoing projects by specified date Conversion of legacy system applications to current technology within specified time.
C C
Time frame Time frame
CMX10200 CMX
Time Index C
CMX10300 CMX CMX10400 CMX CMX10500 CMX10600 CMX10700 CMX10800 CMX10900 CMX11000 CMX CMX11100 CMX CMX11200 CMX11300 CMX CMX11400 CMX CMX CMX CMX CMX CMX CMX
Time Index C No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Nos. trained No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
C C C C C C
C C C
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
CMX11500 CMX CMX11600 CMX11700 CMX11800 CMX11900 CMX
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Implementation of box-wise on-line despatch system by specified date. Implementation of on-line debtors management system by specified date analysis of MDRs and giving proposals for remedial action "Capability to quote competitively for EPC contracts-Development of Data bank for market price level Roll out of implementation Plan based on Pilots of cost effectiveness Initiatives- PSM for PED & GT
CMX CMX CMX
O O C
No. of days delayed from scheduled date No. of days delayed from scheduled date time frame Number of Offers made to Sectors for STG based EPC'S. Entering into MOU with Vendors as per schedule
CMX12000 CMX
CMX12100 CMX
To evolve strategic approach for EPC business together with IS and corporate P&D
Time Index C
CIAL FUNCTION KRA MASTER - 2006-07

Critical KRA (Y/N) Y Special Universal Suggested Weightage for Source of Data for KRA KRA category Measurement (Y/N) (Y/N) A B C REVENUE N N H X X BUDGET/MIR RECORDS N N H H X
RECORDS Y N N X X H ORDER BOOK/ INTERNAL ORDERS RECORDS
RECORDS N N N X X M
AS PER RECORDS N N N H H X
AS PER RECORDS N N N H H X
CONTRACT/PO N N N H H H
RECORDS N N N X M X
RECORDS N N N X X H
BUDGET& MIR N N N H X X RECORDS N N N X M X
AS PER RECORDS N Y N N N N X H M X M X ORDER BOOK / INTERNAL ORDERS RECORDS
RECORDS Y N N X X M Contract/PO Records N N N H H M Records Contract CONTRACT/ PO N N N X M X RECORDS N N N X X H
N N
N N
N N
X X
H M
H M
DRG. SUBMISSION SCHEDULE N N N H H H
QAP / TEST N N N X X L CONTRACTS/RECOR DS
RECORDS N N N X L X RECORDS N N N X X M CONTRACTS N N N X M X
RECORDS N N N X X M AS PER RECORDS N N N X M H AS PER ORDER N N N X X M
REVENUE BUDGET/MIR RECORDS
RECORDS Y N N X X M
CONTRACT N N N X M M REVENUE BUDGET/MIR CONTRACT/RECORD S N N N X X M
REVENUE BUDGET/MIR RECORDS
X RECORDS
M MIR RECORDS
X MIR
H CONTRACT
M MIR RECORDS
X MIR
H MIR/RECORDS
MIR/RECORDS N N N X M X
MIR/RECORDS N N N N N N X M X X M X MIR/RECORDS MIR/RECORDS N N N X M X MIR/RECORDS N N N X X M RECORDS N N N X X H AS NPER RECORDS N N N X H X AS NPER RECORDS N N N N N N N N N N N N X X X X X H X X H X M M AS PER SITE RECORDS AS PER FIN.RECORDS AS PER FIN. RECORDS CONTRACT
X RECORDS
Y N N N N
N N N N N
Y N N N N
M M X X M
L M H H H
L M H H H
Record maintained by individual/ deptt. Records
Contract Contract Contract
N N N N
N N N N
N N N N
X M H M
M M H H
M H H H
Contract Records MIR Records Records
H RECORDS
M RECORDS
X RECORDS
H RECORDS
X RECORDS
X RECORDS
H Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Unit scorecard
Y Y Y N Y
N Y N N Y
Y Y N N N
M H H X H
L M H H M
L L M H M
Records Unit scorecard
UNIT SCORE CARD N N N H X X
LIST OF PUNCH POINTS LIST OF CONTRACTS
H UNIT SCORE CARD
LIST OF PUNCH POINTS LIST OF CONTRACTS
H AS PER RECORDS
N N N N N N N N
N N N N N N N N
N N N N N N N N
X M H X H X H X
M M H H H M H M
H M M H H M H M Records Records Records Records Records Records AS PER RECORDS Records
H Record maintained by Audit deptt. Record maintained by Audit deptt.
N N
Y Y
N N
H X
H M
H X
As per Finance records AS PER RECORDS AS PER RECORDS
H Records RECORDS
N N
Y N
N N
M H
H X
H X
RECORDS N N N X H X RECORDS N N N X X H CUSTOMER SATISFACTION SURVEY RECORD
Y Y N N N N N N N N N N N
N N N N N Y N N Y N Y N N
Y Y N N N N N N N N N N N
M X X X H X M M X M X M H
X M L M H M H H X H X H H
X M M M M M H M M M M H M
Survey Report Project report
Contract/Records Records Records Records Records Records Records Records
Vendor list Records
RECORDS N N N H X X RECORDS N Y N M X X RECORDS N N N X H X RECORDS N N N X X H RECORDS N N N H X X RECORDS RECORDS N N N N N N H H H M H X RECORDS TENDER ENQUIRIES N N N H H H
N N
N N
N N
M M
M M
H H
PRODUCTIVITY IMPROVEMENT PLAN DEPT. SCORE CARD RECORDS
RECORDS N N N H H M RECORDS N N Y N N N M H H H H X RECORDS
RECORDS N N N H H X RECORDS N N Y N N N H H H H X X RECORDS RECORDS N N N H H H
RECORDS N N Y Y Y Y N Y N N N Y N Y N N N Y Y Y Y Y Y Y H M H X X L M X H X X M X M M M X X X X M H M H Project report Project report N Y N H H H Unit QA/QC Quality Deptt. Action plan document Project report
Project report N Y N H H H
N N
N N
N N
H H
H H
H H
Records Records
Records N N N H H H
Records N N N H H H Records N N N N N N Y Y Y N Y Y N N N N N N H H H H H H H H H H H H H H H H H H Records Records Records Records Records Records N Y N H H H Records N N N Y Y Y N N N H H H H H H H H H Records N Y N H H H Records Records
Rating declared at year end by Corporate / Unit Management Records Records review Based on Enquiry receipt
N N N
Y Y N
N N N
L L H
M M H
H H H
The PSM initiative aims at reducing the Cycle time for procurement and the gains of Purchasing. Recommendation for EPC group
KRA Remarks
Prepare system to finalise schedule for Product & Project.Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
Plan to meet schedule required by customer. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days Plan to meet schedule required by customer. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
Proposed uniform measurement over scale of 5: >80%--5/ 70-80%--4/ 60-70%--3/50-60%--2/ 40-50%--1. Comparison with L2 bidder if order won and L1 bidder if order lost
Proposed uniform measurement over scale of 5: >80%--5/ 70-80%--4/ 60-70%--3/50-60%-2/ 40-50%--1. Comparison with L2 bidder if order won and L1 bidder if order lost Events are i) Finalisation of technical portion ii) Finalisation of commercial portion. Define time for each event. Specified time - within 15% of delivery period. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days.
No of events is i) Finalisation of technical portion ii) Finalisation of commercial portion. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is i) Finalisation of technical portion ii) Finalisation of commercial portion. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is i) Technical clarification ii) Commercial clarification. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
Prepare system to finalise schedule for Product & Project.Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is i) L1 network ii) L2 network. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is i) L1 network ii) L2 network. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
Events are no. of drgs requiring approval. Scheduled time shall be w.r.t each drg/a lot of drg. Define time for each. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days for all events No of events are i) QAP ii) Test schedule. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events are billing break up. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events are billing break up. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events are billing break up. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events are no of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events are no of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is No of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events are no of despatch clearances. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events are no of bills. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is i) No of BG's and invoices ii) No of documents. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of invoices. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events is No of tenders. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of tenders. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
No of events are no of reports (identify). Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events are no of reports (identify). Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of MIR/Reports. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of MIR/Reports. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of products. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of products. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days No of events is No of products. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1 Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1
System shall mean the current system prevalant in the unit/region/business sector
No of events is No of points/issues to be improved. Define time for each event. Where Ia= No.of events delayed/Total no of events. Ib=No days of delay/Total time planned in days Questionnaire developed by CQA to be adopted .
SPECIFIED TIME CAN BE 6 MONTHS FROM DATE OF CREATION OF SYSTEM
SPECIFIED TIME CAN BE 5 MONTHS FROM DATE OF CREATION OF SYSTEM SPECIFIED TIME CAN BE 1 MONTH FROM DATE OF BECOMING DUE
TO DEFINE NEW TECHNOLOGY/PRODUCTS/ SERVICES STRATEGIC TIE-UP TO INCLUDE JV'S AND CONSORTIUM
AS PER REWARD SCHEME CIRCULAR TO BE ISSUED
RETAINED CUSTOMER MEANS ONE WHO HAS NOT PLACED ANY ORDER ON OUR COMPETITORS FOR LAST 3 CONSECUTIVE TENDERS FOR THE PRODUCT/PROJECT/SERVICE NEW CUSTOMER MEANS ONE WHO IS IN BUSINESS & HAVE PLACED ORDER ON BHEL AFTER A MINIMUM OF 3 YEARS TIME FRAME MEANS EXPECTED COMPLETION OF SYSTEM DEVELOPMENT ACTION PLAN TO INCLUDE PRACTICING OF LEARNINGS IN FUTURE TENDERS
ACTION PLAN TO INCLUDE PRACTICING OF LEARNINGS IN FUTURE TENDERS
ACTION PLAN TO INCLUDE PRACTICING OF LEARNINGS IN FUTURE INSURANCE CLAIMS
This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100% IT (1900) IT (12000) new initiative As there is no cohesive group in place to address this Business , Extensive efforts are made to make
As this is a company vide initiative and part fo the balance score card the same is to be included.
This is a part of capability building effort emphasised in balance score card.
MATERIALS MANAGEMENT FUNCT

KRA ID Function KRA Description Placement of PO / Contract within specified days of receipt of PI./ request (days to be specified in Action plan box) Issue of enquiry within specified days of receipt of PI % of Material procured (by value) as per PO delivery schedule & terms. % Reduction in rejections over previous year. % Clearance of bills under objection within specified time % achievement of BOIs / Subcontract itemsT/O vis a vis the target. Number of Rate contracts / long term contracts / MOU's entered w.r.t. % of cases where Documents/test certifcates (specified in P.O.) for material procured are readily available and accountal of material is not held up. % increase in liquidation of rejected material compared to earlier year. Cost reduction through economic buying w.r.t. Target set for the year. % reduction of advance outstanding with vendors / contractors at the year end Direct material consumption as % of GTO net of excise. % reduction in number of items where bin stock does not match actual stock compared to earlier year. % reduction in no. of stockouts of stock items % achievement of scrap sales / surplus disposal against the target for the year. KRA Type Unit of Measurement Time Index O Time Index
MMX00100 MMX MMX00200 MMX00300 MMX MMX00400 MMX00500 MMX MMX00600 MMX MMX00700 MMX MMX MMX
O O O O
% % %
O O
% achieved / target % rate contracts finalised/ target
MMX00800 MMX MMX00900 MMX MMX01000 MMX01100 MMX MMX01200 MMX MMX
% of consignments
O O O O
% % reduction/ target % %
MMX01300 MMX MMX01400 MMX01500 MMX MMX
O O
% %
MMX01600 MMX MMX01700 MMX MMX01800 MMX
% Reduction of average number of days from DB/CN/DRS ( receipt at the first point in the plant/site) to SRV clearances in the year % Reduction in average time taken to settle insurance claims compared to previous year. % reduction of cut bits / scrap during the year (by value). % reduction of cycle time for issue of materials(including to sub contractors) [Issue voucher stage to issue accountal stage) % consignments collected from transporters' godown within specified time after retirenment of LR (L3 only) % Stock verification completed within specified time (For L3 only) Procurement of capital equipment as per schedule planned / budgetted. Errection / Commissioning by vendor of major capital facilities / BOI's purchased/ acquired as per schedule. % of Air consignments cleared within free time % of Sea consignments cleared within free time % availment (by value) of all applicable duty concessions. % of duty free licenses (including EPCG) obtained within specified target time. Project imports registered with custom within specified time. % reduction in demurrage paid over previous year. % closure of customs' bonds in time. % of customs/insurance/excise cases settled in the year. Reduction in Material inventory as no of days of Shop Material Consumption. Reduction of Old Production inventory (WIP/FG) w.r.t opening Production inventory
% reduction in days over last year
MMX01900 MMX MMX02000 MMX MMX02100 MMX02200 MMX MMX02300 MMX MMX02400 MMX02500 MMX02600 MMX02700 MMX MMX02800 MMX02900 MMX03000 MMX03100 MMX03200 MMX MMX03300 MMX MMX MMX MMX MMX MMX MMX MMX MMX
% reduction over last year
O O O
% % No. of days delayed from scheduled date No. of days delayed from scheduled date
O O O O O O O O O
% % % % % % % % Days
Rs.Lakhs
MMX03400 MMX03500 MMX03600 MMX03700 MMX03800
MMX MMX MMX MMX
MMX MMX03900 MMX MMX04000 MMX04100 MMX04200 MMX04300 MMX04400 MMX MMX04500 MMX MMX04600 MMX MMX04700 MMX04800 MMX MMX MMX MMX MMX MMX
% Reduction in inventory of non moving (NM) items. % Reduction in inventory of slow moving (SM) items % liquidation of year end SIT/material with fabricators. % of indents raised within specified time % material availability with reference to 100% completion / commissioning projects Arrange advance manufacturing action/ Stocking proposals within specified time % Material clearance with reference to Plan / CCSR % Material Matching with reference to Turnover Budget % reduction of indirect material consumption w.r.t. budget. % Reduction in no. of NCRs reported in Audits Timely generation/Submission of Management Information Reports(MIR) % of eligible vendors registered within 6 months of application % increase of A & A1 vendors as a % of total number of vendors % increase of material categories that have at least 3 vendors. Updation of product Material Directory as per schedule
O O O O O
% % % % % No. of days delayed from scheduled date
O O O O O
% % % % No. of days delayed from scheduled date
C C C C
% % % No. of days delayed from scheduled date
MMX04900 MMX MMX05000 MMX MMX05100 MMX MMX05200 MMX05300 MMX MMX
Number of reverse / forward auctions conducted.
No. of auctions
Reduction in delivery time for identified Subcontracting items Identification of new items for bulk buying for common rate contract at corporate level. No. of new IT initiatives introduced in MM function. Implementation of identified (by Corporate MM)best MM practice in the year.
No of items
C C C
No. of items Number Number
MMX05400 MMX MMX05500 MMX05600 MMX MMX05700 MMX MMX05800 MMX MMX05900 MMX MMX06000 MMX06100 MMX MMX06200 MMX MMX06300 MMX MMX06400 MMX06401 MMX MMX06500 MMX06600 MMX06601 MMX06602 MMX MMX06700 MMX06800 MMX06900 MMX MMX MMX MMX MMX MMX MMX MMX MMX
No. of items for which Technical & commercial terms finalised with vendors w.r.t. total items. Organise professional lecture/seminars. Digitization of vendor records (out of total registered vendors) for inter-unit usage. Arrange / Participate in Exhibition / Product display for development of new sources. Integration of existing IT Systems/Subsystems on scheduled date Reply to Govt. Queries/ Audit Paras / Inspection report/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule
C C C
No. of items Number %
Number No. of days delayed from scheduled date
O O
% Time Index
Time Index O No. of days delayed from scheduled date Score Time Index O O C O C O C C No. of days delayed from scheduled date Number Time Index Number of new circles TQM Score No. of days delayed from scheduled date Time Index
O O
MMX07000 MMX
MMX07100 MMX
MMX07200 MMX
MMX07300 MMX
MMX07400 MMX
MMX07500 MMX MMX07600 MMX07700 MMX07800 MMX07900 MMX08000 MMX08100 MMX MMX MMX MMX MMX MMX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Timely finalisation of material budget. Timely completion of BOI contracts for closure of customer contracts. Compliance with system on management of hazardous waste Timely finalisation of long term contracts / MOU Identification and implemetation of 5S projects Compliance with system on management of shelf-life materials.
O O O C C O
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of NCRs. No. of days delayed from scheduled date Number No. of NCRs.
MMX08200 MMX
Critical review of identified Policies / Systems / Procedures / Practices with a view to improve MM function Timely renewal of statutory licences for storage of explosives / inflamables / hazardous materials. MMX % improvement of vendor satisfaction index.
Number
No. of days delayed from scheduled date O
MMX08300
MMX08400 MMX MMX08500 MMX MMX08600 MMX MMX08700 MMX08800 MMX MMX08900 MMX MMX09000 MMX MMX09100 MMX MMX
Import substitution of critical items.
Rs. Lakhs No. of days delayed from scheduled date
Ensure timely receipt of engineering doucments from vendors % of SAR's / CAR's w.r.t. BOIs resolved within specified time. Development of PVC formula for high value items on rate contract. Preparation of contract agreements & coordination with sub-contractors for signing in time. Resolution of contractual issues / disputes in time. % of BOI amendment proposals to PO's / Contracts cleared in time.
O C
% Number No. of days delayed from scheduled date
No. of days delayed from scheduled date %
MMX09200
Identification of inactive vendors and weeding out / delisting of such vendors to maintain healthy vendor base MMX
Number
No. of days delayed from scheduled date MMX09300 Rationalisation and updation of material category list of vendors for indirect materials as per schedule MMX O
MMX09400
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card MMX Conducting Vendor satisfaction survey and preparing action plan for implementation by specified date MMX Tiimely Arrangement of annual sanctions for items, such as coal, from Government. Obtaining in time NOC from Ministry of Shipping (Transchart) Secure in time Technical Clearance from DGFT/ Ministry of HI for Import. Quarterly analysis and review of Performance Rating of Vendors having "B" & "C" rating (below 80 %)for remedial measures Reduction in cost of BOIs as a % of material budget Development of additional vendors for single source items ESTABLISHING AWAY CENTRE FABRICATION % of vendors' / transporters' / contractors' bills processed and sent to finance in specified time Enlistment during the year of additional Sources / Vendors for identified items / services % CASES OF TRANSIT DAMAGES REPORTED WITHEN IN 7 DAYS OF RECIEPT
MMX09500
MMX09600 MMX MMX09700 MMX MMX09800 MMX
MMX09900 MMX MMX10000 MMX MMX10100 MMX MMX10200 MMX MMX10300 MMX MMX10400 MMX MMX10500 MMX
No. of vendors reviewed
O C O
% of material budget number of identified items NUMBER OF VENDORS
no of firms.
GEMENT FUNCTION KRA MASTER - 2006-07

Critical Special KRA (Y/N) KRA (Y/N) Universal KRA (Y/N) Suggested Weightage for category A B C Source of Data For Measurement
Y Y N N
N N N N
N N N N
X M X X
X H L X
H H L L
Computer report
Department report. Y N N N N N H M M H M M
N Y N N
N N N N
N N N N
L H X H
M M L M
L M X M
Y Y
N N
N N
L M
M H
H M
N N N
N N Y
N N N
X X H
X X H
M Department Reports M H Finance report.
Y Y Y N N N N N Y
N N N N N N N N N
N N N N N N N N N
L L L L L L M X M
M M M M M X X L M
H H H H M X X L M
Y N N N N
N N N N N
N N N N N
M M M X M
M M M L M
M M M M M
N N N N N
N N N N Y
N N N N N
M M L L X
M M L L M
M M L L M
N Y Y Y
N N N Y
N N N N
H H H X
M M M M
L X M L
Y N N
N N N
N N N
X M M
M M M
X X M
Y N N
N N N
N N N
H M L
H M L
M X M
Y Y
N N
Y Y
M M
L L
L L
Record maintained by Audit deptt. Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report
Y Y Y N Y Y Y Y N Y
Y N N N N Y N Y N N
Y Y Y Y Y Y Y Y Y Y
H M X M H X X L M X
M X M X X M X M M M
L X M
Project report X X X M Project report H M H Project report Unit QA/QC Quality Deptt. Action plan document
H Project report
H Project report
H Project report
H Project report
H Project report
H Project report
N N N N N N
Y Y N Y N N
N N N N N N
L H L H M X
M H M M M M
L M H L M M
N N
N N
N N
L H
H M
M L
Section report
M Source Development Cell report
X Departmental record
H Amount realised NOC( for ports & units) taken from Transchart % increase over last year achievement.
M Section report
N Y Y
N N N
N N N
H H H
H H H
H H
PO values and turnover completion PMD
REPORTS /APPROVALS
M DEPTT RECORD
H No of firms added.
H DEPTT RECORD
KRA Remarks
Vendors have been getting registered since several years.In order to maintain healthy and capable vendor base , it is also necessary to weed out / delist inactive vendors in a planned manner. a) So far there has been thrust on direct materials. It is proposed to provide impetus to PMD activity for indirect materials also. b) KRA required for "Buying" and "Vendor Development" departments.
This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100% This will help in finding out vendors' level of satisfaction and their expectations from BHEL in order to bridge the gap and achieve business excellence.
ERECTION & CONSTRUCTION FU

KRA id Function ID KRA Description KRA Type Unit of Measurement
CSX00100
CSX
Establishing the new sites as per plan
Time Index
CSX00101
CSX
Preparation of resource planning within 'X' days of LOI
Time taken for completion / Time allocated ('X' days) X 100
CSX00102
CSX
Deployment of resources as per plan ('X' days)
Time taken for completion / Time allocated ('X' days) X 100
CSX00103
CSX
Establishment of site infrastructure as per schedule
Time Index
CSX00200
CSX
Timely finalisation of subcontracts
Time Index
CSX00201
CSX
Submission of sub-contract(s) specifications for tendering 75 days before commencement of work as per L2 schedule Finalisation of tender document(s) for floating NIT 70 days before planned commencement of work at site Floating of tender enquiries/ evaluation of technical & price bids and finalisation of subcontracts Optimisation of number of vendors in Services where number of vendors are less than seven Identification of potential vendors in services where the number of vendors are less than seven and subsequent enlistment as per procedure
Time Index
CSX00202
CSX
Time Index
CSX00203
CSX
Time Index
CSX00300
CSX
Total increase required in identified Services / Total no. of services X 100 Total number of potential vendors identified / Total number of minimum potential vendors to be identified X 100
CSX00301
CSX
CSX00400
CSX
Submission of Annual Performance Reports of Vendors
Time Index
CSX00401
CSX
Review of Performance Evaluation Reports received from site and updation of vendors list as per Policy guidelines
% increase in number of milestones achieved in a project with respect to project schedule Timely preparation and review of action plan for the milestones which can be advanced Timely implementation of action plan for advancement of identified milestones Erection checks of equipment and systems for completion
Time Index
CSX00500
CSX
[(No. of milestones achieved / No. of milestones planned) - 1] X 100 Time taken for completion / Time allocated
CSX00501
CSX
CSX00502
CSX
Time taken for implementation / Time allotted No. of days saved / No. of days planned
CSX00503
CSX
CSX00504
CSX
Reporting of non-conformities to MUs within three days of occurrence Assess and prioritise integration of inputs (including customer inputs) for erection activities/ ahead of plan Preparation of joint protocols (after ensuring adherence to quality plans) of the equipment/ systems erected) % Success rate of milestones advanced No. of units commissioned as per Balanced Score Card
Average no. of days of delay for reporting after the occurrence No. of days saved / No. of days planned
CSX00505
CSX
CSX00506
CSX
No. of protocols completed / No. of protocols to be completed X 100 No. of milestones advanced / No. of milestones planned for advancement X 100 No. of units commissioned / No. of units planned for commissioning X 100
CSX00507
CSX
CSX00600
CSX
CSX00601
CSX
Finalisation of erection/ commissioning procedures and obtaining their approval from customer/ consultants Finalisation of erection/ commissioning check list as per plan Deployment of T&P and IMTEs at site for erection/ commissioning as per plan Planning of inputs for course correction for erection and commissioning the projects as per schedule Outsourcing of expert services for erection/ commissioning as per requirement Reduction in cycle time of identified processes Identification of processes targeting cycle time reduction Evaluation of alternatives to existing processes/ to achieve cycle time reduction
Nos. approved / Nos. planned X 100
CSX00602
CSX
Nos. finalised / Nos. planned X 100 No. of T&Ps and instruments deployed / Total No. planned X 100 Time Index
CSX00603
CSX
CSX00604
CSX
CSX00605
CSX
No. of requirements met / No. of requirements as per plan X 100
CSX00700 CSX00701 CSX00702
CSX CSX CSX
C C C
Days reduced / Previous best X 100 No. identified Nos. evaluated / Nos. identified X 100 Days reduced / Previous best X 100 Increase in CSI
CSX00703 CSX00800
CSX CSX
Timely execution of action plan for cycle time reduction

Enhancement in customer satisfaction score No. of Customer meets conducted % of feedback incorporated resulting out of customers meets Registration/ followup and resolution of customer complaints Implementation of Improvement Projects Proactive customer visits to enhance customer relationship Completion of Reliability Run / Trial operation of the Unit(s) as per target
C C
CSX00801 CSX00802
CSX CSX
O C
No. of Meets No. of feedback implemented / No. of feedback accepted for implementation X 100 No. of complaints resolved / Total no. of complaints registered X 100 No. of projects implemented / No. of projects planned X 100 No. of visits undertaken / No. of visits planned X 100 No. of reliability run completed / No. of reliability run planned X 100
CSX00803
CSX
CSX00804
CSX
CSX00805
CSX
CSX00900
CSX
CSX00901
CSX
Resolution of non-conformities observed during trial operation Resolution of technical issues for system stabilization Resolution of generic erection issues
CSX00902
CSX
CSX00903
CSX
No. of Non conformities resolved / Total no. of nonconformities X 100 No. of Systems stabilized / No. of systems requiring stabilization X 100 No. of issues resolved / No. of issued identified X 100 Time Index
CSX01000
CSX
Preparation and submission of project completion reports 30 days before site closing
% reduction in time for budgetted monthly cash collection
CSX01100
CSX
Time Index
CSX01101
CSX
CSX01102
CSX
Submission of Erection/ Construction/ supply invoices within 10 days of completion of activities Timely verification of invoices for realisation of payment No. of provisional insurance claims converted to final claims during the year Arranging documents for lodging final claims % of claims settled out of total claims due
Time Index
Time Index
CSX01200
CSX
% of total no. of provisional claims lodged % of total no. of final claims lodged % of total claims settled
CSX01201 CSX01202 CSX01300 CSX01400
CSX CSX CSX CSX
O O O O
Settlement of audit paras

Timely closing of sub-contracts as per plan Material reconciliation as per plan Obtain time extension as applicable as per plan Processing and verification of final bills as per plan % reduction in time for achieving site closure with respect to plan Identification of 80% pending points within 25 days of completion of trial operations and balance 20% progressively within 60 days
% of audit paras settled

Time Index
CSX01401 CSX01402 CSX01403 CSX01500
CSX CSX CSX CSX
O O O O
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days reduced / No. of days planned X100 Time Index
CSX01501
CSX
CSX01502
CSX
Preparation of action plan for resolution within 7 days of identification of pending points Liquidation of pending points within 90 days of action plan Diversion of surplus materials as per contract within 120 days from completion of trial run Timely release of manpower as per plan
CSX01503
CSX
CSX01504
CSX
CSX01505
CSX
Time Index
CSX01506
CSX
Timely submission of as-built marked up drawings
Time Index
CSX01600 CSX01601 CSX01602
CSX CSX CSX
% reduction in wastages Number of improvements in erection processes Optimisation of T&P deployment
O C O
% of amount of BSC Number Total no. of days actually utilised / Total No. of days of availability % completed Nos. accepted
CSX01700 CSX01800
CSX CSX
IT Initiatives taken Suggestions given for system/ product improvement Enhancement of physical turnover Acheivement of physical turnover Preparation and finalisation of quarterly resource plan within specified days Initiatives taken for enhancement of physical turnover Achievement of financial turnover Identification and realization of unpaid old outstandings
C C
CSX01900 CSX01901 CSX01902
CSX CSX CSX
O O O
% increase in budget % of Budget Actual days taken / Specified days No. of initiatives
CSX01903
CSX
CSX02000 CSX02100
CSX CSX
O O
% of Budget % amount realized
CSX02200
CSX
% reduction in downtime of Cranes by implementing MMS (Mandatory Maintenance System) over the prescribed 'X' days
Updation of history cards of all Cranes incorporating details of breakdown maintenance/ overhauls and quarterly submission to Hq. within first 10 days of each quarter Preparation and submission of details to Hqrs/ in the prescribed format/ of routine maintenance carried out on Cranes before 10th of every month. Preparation of action plans after analysing the updated history cards and reports of cranes for breakdown/ overhaul and routine maintenance within specified time Implementation of action plans within specified time (quarterly) Development of Standard L2 Network for EPC contracts Timely conversion of standard L2 network for EPC contract to site specific
% reduction
CSX02201
CSX
CSX02202
CSX
CSX02203
CSX
No. of action plans prepared
CSX02204
CSX
% of action plans implemented as identified for every quarter Nos. developed / Nos. planned No. of days delayed from scheduled date
CSX02300 CSX02301
CSX CSX
C O
CSX02400
CSX
Development of Standard L3 Network for EPC contracts Timely conversion of standard L3 network for EPC contract to site specific Timely submission of MIRs Utilisation of Capital Budget (Planned / Non-Planned)
Nos. developed / Nos. planned
CSX02401
CSX
CSX02500 CSX02600
CSX CSX
O O
% submissions delayed % utilised against sanction
CSX02700
CSX
Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA)
CSX02800
CSX
CSX02900
CSX
Time Index
CSX03000
CSX
Time Index
CSX03100
CSX
No. of days delayed from scheduled date Score
CSX03200
CSX
CSX03201
CSX
Time Index
CSX03202
CSX
Number of new circles
CSX03300
CSX
TQM Score
CSX03301 CSX03302
CSX CSX
O C
CSX03400 CSX03500
CSX CSX
O C
No. of days delayed from scheduled date Number
CSX03600 CSX03700
CSX CSX
C C
Time Index
Ia = No. of projects planned Ib = Sum of No. of days delay / Sum of total No. of days planned
CSX03800
CSX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA) Achieveing Materials Management Effectiveness
CSX03900
CSX
CSX04000
CSX
CSX04100
CSX
CSX04200
CSX
CSX04300
CSX
Effectiveness index = 1/n (Cn)
CSX04301
CSX
Regularisation in Road Permits Form Counterfoils within X days
No. of forms regularised within stipulated time (X days) /Total no of consignment received in X days
CSX04302
CSX
Reduction in Demmurages/Wharfage in consignments within X days
No. of consignments not incuring demmurage in X days / Total no of consignment received in X days No. of reports generated within stipulated time (X days) / Total no of reports required to be generated No. of consignments verified within stipulated time (X days) /Total no of consignment received No. of MDRs raised within stipulated time (X days) /Total no of MDRs raised % Reduction in time
CSX04303
CSX
Generation of Pending Materials List within "X" days
CSX04304
CSX
Material verification within "X" days of receipt
CSX04305
CSX
Raising of MDRs within "X" days of verification
CSX04400
CSX
Percentage reduction in time taken in submission of technical information and relevant data (project plans, manpower, infrastructure, T&P, subcontracting, etc) for tender preparation by Marketing Reduction in time towards collection of the key data required for techno commercial ofers and its compilation with respect to time schedule Reduction in time towards preparation of technical information (estimation of manpower, infrastructure, T&P and sub-contracting requirements) with respect to time schedule Percentage reduction in outages of T&P / Erection Equipment
CSX04401
CSX
Time Index
CSX04402
CSX
Time Index
CSX04500
CSX
CSX04501
CSX
CSX04502
CSX
Regular updation of history cards of cranes and lifting tackles and submission by 7th of every month Development of MMS tool for preventive maintenance of erection T&P as per plan
CSX04503
CSX
CSX04504
CSX
CSX04600
CSX
CSX04601
CSX
Implementation of Mandatory maintenance systems (MMS) for erection T&P and heavy duty cranes Regular updation of history cards of electrical equipment like welding generator, transformer rectifier and submission by 7th of every month Effective control in the area of welding, heat treatment and NDT by reducing a number of defective joints through monitoring, improved procedures and resource planning Timely preparation of project/ work specific procedures for welding, NDT and heat treatment for their effective implementation Timely availability of resoruces for welding, NDT and heat treatment works (I.e., deployment of equipments and consumables) % Deployment of approved welders on the job by ensuring welders test Timely replacement of nonperforming welders, identified during reviews, as per plan Review the process of welding, NDT, heat treatment to ascertain % reduction in defective joints % saving in cost by providing experts for short periods for SAS/ Construction Jobs to avoid deputation of supervisory personnel on a regular basis Timely interaction with advocates/ legal experts for resolution of legal matters/ arbitration pertaining to contractrs
No. of equipments covered under MMS
% submissions delayed
% reduction in defective joints
Time Index
CSX04602
CSX
Time Index
CSX04603
CSX
CSX04604
CSX
Time Index
CSX04605
CSX
% reduction in defective joints
CSX04700
CSX
% amount saved
CSX04800
CSX
Time Index
CSX04900
CSX
Acquiring additional technical skills for multi-skilling Resolution of customer complaitns, including observations as per prevailing system Segregation of customer complaints and observations Preparing relevant reply to the observations and responding to customer withing specified period as per plan Analysing complaints area-wise/ function-wise and interacting with concerned engineers/ engineering centre for proper disposition Responding to customers for given disposition Preparation of customer project related capital investment budget as per schedule
No. of skills added
CSX05000
CSX
% of complaints resolved
CSX05001
CSX
Number
CSX05002
CSX
% resolved
CSX05003
CSX
% complaints dispositioned
CSX05004
CSX
% complaints resolved
CSX05100
CSX
CSX05200
CSX Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Balanced Scorecard Rating (5/4/3/2/1)
& CONSTRUCTION FUNCTION KRA MASTER - 2006-07

Suggested Weightage for category Critical Special KRA Universal A B C KRA (Y/N) (Y/N) KRA (Y/N) Y H M X Source of Data for Measurement
Customer order / L1 schedule
Customer order / L1 schedule
Deployment plan
Deployment plan
Deployment plan as per sl.no.3
Deployment plan as per sl.no.3/ L2 schedule
Deployment plan as per sl.no.3/ Site Plan
Deployment plan as per sl.no.3/ Site Plan
Approved vendors list
Approved vendors list
Approved vendors list/ Evaluation reports
Approved vendors list/ Evaluation reports
L2/ L3 schedule
L2/ L3 schedule
L2/ L3 schedule
Action plan
SAR/ CAR/ Other reports
L2/ L3 schedule
FQPs
L2/ L3 schedule
L2/ L3 schedule/ BSC
Controlled Documents as per ISO
Controlled Documents as per ISO Departmental Procedure
L2/ L3 schedule/ Catchup plan
Deployment plan
M L L
H H H
X M M
Benchmark/ Report Analysis of benchmarks Project review reports
X Y H
M M
H X
Benchmark/ Report Customer Perception Survey Report/ Feedbacks through Customer Meets Plan/ Compliance Report Feedback report/ Status report Customer Complaint databank/ SOMS Improvement Projects plan/ BSC/ Customer Perception Survey Report Feedback report
H Y H
X H
X M
Final protocol
Customer punch list
Customer punch list
Customer punch list/ Feedback from other projects Site execution documents
Budget / BSC
Departmental Procedure
Site records
X X H M
M M H H
H L M H
Site records Site records Audit records Regional Plan
Y Y Y
X L M H
M M M M
H H H L
Contract closing plan Contract closing plan Contract closing plan Site closing plan
Site closing plan
Site closing plan
Action Plan
Site Action Plan
Regional Plan
Site Action Plan
M M M
M M M
H X X
BSC Completion reports T&P Log
M L
M M
L M
BSC BSC/ Records
Y Y
H M X
H M M
H M M
Regional Budget Regional budget Site Plan
Site Plan
M Y L
M H
M M
Regional budget Finance records
History cards
History cards
Monthly reports
History cards and monthly reports
Action Plans
Y Y
H M
M H
M M
Available site specific L2 schedule and records Standard L2 network
Available site specific L3 schedule and records Standard L3 network
L H
M M
M M
Records Approved Capital budget
Project report
Unit QA/QC
Quality Deptt.
Y Y
Y Y
X X
M X
X M
Action plan document Project report
Y Y
L M
M M
H M
Y N
Y Y
X H
M H
H H
Project report Project report
Project report
Project report
Project report
Project report
Project report
Material despatch documents
Tender schedule
Manufacturing Units and Marketing
Tender schedule
History Cards
Manufacturer's Guidelines
MMS Manual
History Cards
Project Schedule
Site Action Plan
Deployment Plan and site requirement
Deployment Plan and site requirement Deployment Plan and site requirement Erection Schedule
SAS/ Customer requirement
Legal cases/ arbitration issues
Site development plans
Departmental Plan
Complaint Register
Complaint Register
Complaint Register
Complaint Register
Project Schedule
X Rating declared at year end by Corporate / Unit Management
Remarks
Where Ia = Total no. of sites delayed in opening / Total no. of sites to be opened. Ib = Total no. of days of delay / Total time planned in days X' days will be decided as per contractual requirements Pro-active measures where required to be covered under the same KRA X' days will be decided as per plan Resources: HR/ T&P/ vendors/ sub-contractors Note: CFX to communicate Deployment Plan to SCP & Sites. Infrastructure includes Office/ Stores/ Open Stores/ Residential accommodation/ communication/ transport/ field hostel/ Watch & Ward and banking arrangements/ etc. Where Ia = Total no. of sub-contracts delayed in finalisation / Total no. of sub-contracts to be finalised. Ib = Total no. of days of delay / Total time planned in days Where Ia = Total no. of specifications delayed in submission / Total no. of specifications to be submitted. Ib = Total no. of days of delay / Total time planned in days Where Ia = Total no. of tender documents delayed in finalisation/ Total no. of tender documents to be finalised. Ib = Total no. of days of delay Where Ia = Total no. of tenders delayed in finalisation / Total no. of tenders to be finalised. Ib = Total no. of days of delay / Total time planned in days Services means vendors doing E&C of Boiler/ TG etc. and also suppliers of different products.
Example: No. of Services = 3 (Boiler/ TG/ C&I) Existing Vendors (5/ 3/ 2 respectively) Min. Required vendors = 7 in each service Hence/ Gap = 2/ 4/ 5 respectively Potential vendors identified = 0/ 3/ 5 respectively Total no. of potential vendors identifie
Ia = No. of vendors evaluated / Total no. of vendors working Ib = Sum No. of days of delay / Sum No. of days planned
Ia = No. of Vendor List updated / No. of List planned for updation !b = Sum of delays in days / Sum of the planned days
Site will prepare and review an Integrated Action Plan for all the milestones identified for advancement Site will prepare an Integrated Action Plan for all the milestones identified for advancement
Where Ia = Total no. of inputs delayed / Total no. of inputs to be given. Ib = Total no. of days of delay / Total time planned in days
Conductance of Customer Perception Survey by an external agency
As per reward scheme circular to be issued
Ia = Actual cash collection / Budgeted cash collection. Ib = Total no. of days delayed in collection / Total time allocated Note: The time allocated is defined in the contract Where Ia = total no. of invoices delayed / total no. to be invoiced. Ib = total no. of days delayed / total days planned Where Ia = total no. of verification of invoices delayed / total no. invoices to be verified. Ib = total no. of days delayed / total days planned
Where Ia = total no. of sub-contracts closure delayed / total no. sub-contracts to be closed. Ib = total no. of days delayed / total days planned
Where Ia = Total No. of pending points delayed for identification / Total no. of pending points to be identified. Ib = Total no. of days delayed / total days planned (60 days)
Where Ia = Total No. of manpower release delayed/ Total no. of manpower identified for release. Ib = Total no. of days delayed / total days planned Where Ia = Total No. of marked up drawings delayed in submission/ Total no. of marked up drawings to be submitted. Ib = Total no. of days delayed / total days planned
Nos. accepted by HoF
Budget as finalised by the Regional Hqrs. Budget as finalised by Corporate Office Every quarter the resource plan must be reviewed
Budget as finalised by the Regional Hqrs.
Annual overhaul period/ if any/ will not be accounted as downtime. 'X' days to be picked up from downtime details as furnished by CFX for respective cranes
- Prescribed formats will be furnished by CFX along with history card of Crane - Prescribed formats for the old running cranes will be furnished by CFX latest by 10th of July 2004
#NAME?
Standard L2 Network (on Primavera) to be developed for different Unit capacities Timely conversion means one week ahead of contractual commitment for submission
Standard L3 Network (on Primavera) to be developed package-wise for different Unit capacities Timely conversion means the readiness of the L3 networks two weeks ahead of start of erection activities in respective packages As per Departmental Procedure
Targets to be set as follows: 100% cases-L5; 9599% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
Targets to be set as follows: 100% cases-L5; 9599% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
Cn=Factor from the Child KRA and n= total no of child KRAs selected
Factor for Cn in KRA CSX4400 'X days' is as defined in the DP
Factor for Cn in KRA CSX4400 'X days' is as defined in the DP ( CSX04501 + CSX04502) X 100
Ia = Total no. of inforamtion and data collected / total No. of information to be collected Ib = Total no. of days reduced / total no. of days planned
Ia = Total no. of data prepared / Total no. of data to be prepared Ib = Total no. of days reduced / total no. of days planned
L5 = 100% L1 = 80% % reduction in outages = (1-total No. of equipment under breakdown in one month / total no. of equipment available at site) X 100 L5 = Four days early L3 = As per Schedule (no delay) L1 = 4 days delay L5 = Four days early L3 = As per Schedule (no delay) L1 = 4 days delay
L5 = 100% covered L1 = 80% covered
L5 = Four days early L3 = As per Schedule (no delay) L1 = 4 days delay
Total no. of defective joints / total no. of joints welded X 100
Where Ia = No. of procedures implemented / total no. of procuedures to be implemented Ib = Total no. of days of delay / total days planned for making procuedures
Where Ia = No. of resoruces deployed / total no. of resources to be deployed Ib = No. of days delayed for deployment / total no. of days allotted for deployment
No. of approved welders deployed / No. of welders to be deployed X 100 Total no. of welders replaced / total no. of welders to be replaced X No. of days delayed / total no. of days for replacement as per plan Total no. of defective joints / total no. of joints welded X 100
Amount saved = (1-Cost of Deputation for short periods / Cost of deputation to be incurred in case of posting) X 100
Ia = No. of documents or replies prepared / Total no. of documents or replies to be prepared Ib = No. of days delayed in preparing documents / total no. of days available
No. of skills developed to work independently
ENGINEERING / DESIG
KRA_ID Function KRA Description KRA Type
EDE00100 EDE00101 EDE00102 EDE00103 EDE00104 EDE00105 EDE00106 EDE00107 EDE00200 EDE00201 EDE00300 EDE00301 EDE00302 EDE00303 EDE00304
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Proposal/Tender Engineering/ Estimates completed in time Design/selection of equipments/ system Preparation of schemes/layout drgs. Preparation of technical offer Estimation Computerisation of Tender Proposals Computerisation of proposal Engineering Finalisation of performance guarantee schedule for proposals Reduction in Technical Queries on offers submitted for tenders having detailed specifications Average response time to customer Technical queries on proposals Standard proposals prepared and submitted as per plan Design/selection of equipments/ system for standard proposal Preparation of schemes/ layout drgs. for standard proposal Preparation of technical offer for standard proposal Estimation of standard proposal
O O O O O C C O O O C C C C C
EDE00400
EDE
Ratio of orders received to tenders submitted and decided Technical support to Proposal/Tender Engineering/ Estimates for timely completion. Reduction in time to submit technical offer/ tender document/ Estimates Creation/Updation of Engineering Cost Data for tendering / Estimation Documenting for KM Portal the process change adopted to achieve time reduction within specified time schedule Technical acceptance of offers by customer for In house developed products. Business acquired through RLA/ R&M / Consultancy services Review of customer requirements in time Organising site performance data & results of RLA studies in time Preparation of technical offer & estimate in time Developing checklists& computerisation of procedure for RLA studies within specified time schedule
EDE00500 EDE00600 EDE00601 EDE00602 EDE00700 EDE00800 EDE00801 EDE00802 EDE00803 EDE00804
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
O O O C O O O O O C
EDE00900 EDE00901 EDE00902 EDE00903 EDE01000 EDE01001 EDE01002 EDE01100 EDE01200 EDE01300 EDE01400 EDE01401 EDE01402 EDE01403 EDE01404 EDE01500 EDE01600 EDE01601 EDE01602 EDE01603 EDE01604 EDE01700 EDE01701 EDE01702 EDE01703 EDE01800 EDE01801 EDE01900
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Input information settled with other products/ engineering groups as per agreed schedule Finalisation of information flow schedule with other BHEL Unit Releasing input information to other BHEL unit as per information flow schedule Average time taken for review & commenting of drawings/ documents from other BHEL Unit Interface information arranged from/to customer/consultant as per project schedule Finalisation of list of information required from customer Average time taken for review & commenting of customer drawings/ documents Project milestones achieved by monitoring group for engg. documents and interface information Average time taken to resolve contractual issues related to scope and specification Average time taken for issue of L3 schedule (indents/drawings/ documents) Completion of contract Engg. Documents in time. Completion of Project /Lay out Engineering in time Contract drawing/ document/ O&M Manuals/ E & C documents submitted in time Computerisation of Project/Layout Engg. within specified time schedule Computerisation of Contract drawings/documents/O&M and E&C documents/manuals within specified time schedule Timely issue of Engg inputs to sites for erection as per schedule Obtaining customers approval on Engg. Drgs.// Documents in time Preparation / Finalisation of Vendors / Sub-Vendors list in time. Finalisation of quality plan Finalisation of Computerised Engg. Drgs. Computerisation of Customer Approvals on Engg. Drawings/documents within specified time schedule Engineering information issued as per manufacturing plan. Issue of Manufcaturing documents as per schedule ( Drawings/GMS/CBOM/GIS/MID/PGMA/Engg. Spec. etc.) Issue of Enineering Indent in time Issue of Packing/Shipping documents/ completion schedules as per schedule Design calculation/ analysis/ documentation completed as per schedule Computerisation of design calculation & analysis within specified time schedule Timely arranging of ODC sanction from railway for transportation
O O O O O O O O O O O O O C C O O O O O C O O O O O C O
EDE02000
EDE
Statutory approval obtained as per schedule
EDE02100 EDE02200 EDE02201 EDE02202 EDE02203 EDE02204 EDE02300 EDE02301 EDE02302 EDE02303 EDE02304 EDE02305 EDE02306 EDE02307 EDE02308 EDE02400 EDE02500 EDE02600 EDE02700 EDE02800
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Deviation from tender material cost w.r.t. final design material cost Number of PIR proposals approved in TC/PC & initiated No of documents generated by state-of-the-art technology scanning & loaded on KM Portal Timely preparation of product development plan & identification of PIRs Timely approval of proposed PIRs by organising review in TC/PC meetings Timely initiation of PIRs Completion of approved PIR as per schedule Preparation of development plan Conceptual design against development project Detailed Design against development project Design Review against development project Proto type manufacturing/ Assy Routine Tests against development project Type testing/Performance testing Project completion report New products/ services introduced as per schedule No. of designs validated within the year No. of type test conducted / organised successfully during the year Completion of MOU projects in time No. of products variant added during the year
O C C O O O O O O O O O O O C O O O O O
EDE02900 EDE03000
EDE EDE
No. of product standards/ specification reviewed O No. of new design methods / calculations carried out during the year and captured as procedure for KM Portal C Response/recommendations to customer query/complaint within targeted time Documenting for KM Portal within specified time schedule the responses to customer complaints Technical support provided to customer for resolving operational problems No. of customer training programs/ technical presentations Timely review & updation of PMD. Release of Material forecast/ Procurement specifications/ indents in time Average time for technical recommendations for purchase/bought out items
EDE03100 EDE03101 EDE03200 EDE03300 EDE03400 EDE03500 EDE03600
EDE EDE EDE EDE EDE EDE EDE
O C O O O O O
EDE03700
EDE
Average time taken for approval of vendor drawing / documents
EDE03800 EDE03900 EDE04000 EDE04100 EDE04101 EDE04200 EDE04300 EDE04400 EDE04500 EDE04501 EDE04600 EDE04601 EDE04602 EDE04603 EDE04604 EDE04605 EDE04606 EDE04700
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Reduction in no. of items with less than three vendors Rate contract entered as per plan Value of non moving inventories/ site returned material utilized during the year No. of shop problem studied and resolved during the year Documentation of shop problems resolved for KM portal within specified time Technical support provided for Erection & Commissioning of prototype equipments Average time taken to recommend resolution to engineering punch points related to contract closing Average Time taken for completion of as-built drawings No. of Site problem attended and resolved during the year Documentation of site problems resolved for KM portal within specified time No. of PG /PE Tests conducted & reports prepared Proposals for PG /PE Tests prepared in time Preparation of test procedure & scheme Organising site operation data Timely calibration of PG test instruments Test conducted & report submitted in time Documentation of PG/PE tests for KM Portal within specified time schedule No. of system testing / commissioning completed
C O O O C O O O O C O O O O O O C O
EDE04800 EDE04900 EDE05000 EDE05100 EDE05200 EDE05300 EDE05400 EDE05401 EDE05402 EDE05403 EDE05404
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Reduction in test cycle time No. of new test methods established No. of online spare catalogues generated. Completion of new design of tooling as per emerging technologies % of tooling activity completed as per schedule % success of the tooling designed during the year Reduction in engineering cycle time Identification of projects &deciding action plan as per schedule Increase in Drawings/ models generated through special softwares like IDEAS/ PROE/PDS/ PDMS/ CFD/ etc No. of Special IT initiatives implemented Documenting for KM Portal within specified time schedule the procedure for achieving reduction in Engg.cycle time
O C C C O O O O C C C
EDE05500 EDE05600 EDE05601
EDE EDE EDE
Special assignment (other than normal identified responsibility) to be completed during the year (Details of assignments & milestone targets to be given in action plan)3 C Cost saving due to Engg. efforts O Identification of cost saving projects & deciding action plan O
EDE05602
EDE
Total savings due to VE/ Economic Buying / Alt. source/ Productivity/ Indigenisation/Alternate Material O
EDE05700 EDE05701 EDE05800 EDE05900 EDE06000 EDE06100 EDE06200
EDE EDE EDE EDE EDE EDE EDE
improvement of Internal customer satisfaction score Conducting Survey in time No of action plans identified & implemented for TQM / ISO/ NABL/HSE in time Increase in number of suggestions House Keeping / 5S implementation Implementation of identified training needs No. of improvement projects/ QIP/ JIP/ SIP/ PIP etc. completed
O O C O O C O
EDE06300 EDE06400
EDE EDE
Standardisation projects completed as per schedule (Individual level) C Reduction in no. of Design/ drawing/ drafting changes due to engineering errors O Average time taken to dispose off NCRs (DCNs/ DCRs/ concessions/ deviations) No of equipment for which feed back/performance data obtained during the year
EDE06500 EDE06600
EDE EDE
O O
EDE06700 EDE06701 EDE06702 EDE06703
EDE EDE EDE EDE
EDE06800 EDE06900 EDE07000
EDE EDE EDE
Reduction in customer complaints Corrective & preventive actions implemented through DRC/RCA meetings Corrective & preventive actions implemented through analysis of SAR/CAR No. of corrective/ preventive actions recommended from feedback on performance of products No. of system deficiencies identified and accepted by the auditee during pre-commissioning/ commissioning/ post-commissioning audits. Average resolution time for computer hardware and software complaints Validation of computer programs
O O O O
O O O
EDE07100
EDE
Milestones on knowledge management project completed
EDE07200 EDE07300
EDE EDE
New technologies/ systems absorbed/ introduced as per plan Patents/ copyrights filed as per schedule
C C
EDE07400
EDE
No. of technical paper presented/published
EDE07500
EDE
Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks)
EDE07600 EDE07700 EDE07800 EDE07900 EDE08000 EDE08001 EDE08100 EDE08200 EDE08201 EDE08202 EDE08300 EDE08400 EDE08500
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Timely inputs to unit/corporate for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
O O O O O O O C O C O C C
EDE08600
EDE
EDE08700
EDE
EDE08800
EDE
EDE08900
EDE
EDE09000
EDE
EDE09100 EDE09200 EDE09300 EDE09301 EDE09302 EDE09303 EDE09400 EDE09500 EDE09600 EDE09700 EDE09800
EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE EDE
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) No of A4 equivalent Drgs digitised as per plan Outsourcing of Design/Engg/Drafting activities as per schedule Indenfication/ Evaluation and Finalisation of Vendors as per plan Preparation and issue of Specification and recommendation for placement of order.. Review of drawings/document submitted by vendor No of vendor Evaluation carried out during the year No of new Product/Plant standard/Specification generated Finalisation of scope and issue of engg information for Repair W.O. Number of engineering highlights presented in MCM Timely completion of R&D budget for approval of Board
C C O O O O O O O O O
EDE09900 EDE10000 EDE10100 EDE10200
EDE EDE EDE EDE
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Organising timely clearance of PIR proposals. Timely preparation of yearly KM-Budget as per KM-policy guide lines. Organising completion of Collaboration milestones as per shedule.
C O O O
NGINEERING / DESIGNING FUNCTION KRA MASTER - 2006-07

Unit of Measurement Critical KRA (Y/N) Y N N Y Y Y Y N N Y N N N N N Special Universal KRA KRA (Y/N) (Y/N) N N N N N Y Y N N N N N N N N N N N N N N N N N N N N N N N Suggested Weightage for category A B C L X X X X X X X X L L X X X X M M X X X X X X L M M X X X X X H H H H H H L X M X M M M M
Time Index Time Index Time Index Time Index Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index % reduction over last year Average No. of days Time Index Time Index Time Index Time Index Time Index
% success Time Index
N % reduction over last year No. of days delayed from scheduled date No. of days delayed from scheduled date % offers accepted/ submitted Rs. Lacs No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Y N Y N N N N Y Y
N N Y Y N N Y Y Y Y
N N N N N N N N N N
L X X M H H X X X M
L L L H M X H X X H
L M L H X X X M M H
Time Index Y No. of days delayed from scheduled date Time Index N N % reduction in Av. Time over last N year Time Index Y No. of days delayed from N scheduled date No. of days delayed from N scheduled date Time Index N No. of days delayed from Y scheduled date No. of days delayed from N scheduled date Y Time Index N Time Index Time Index Y No. of days delayed from Y scheduled date No. of days delayed from Y scheduled date Time Index N Time Index Y N Time Index N Time Index N Time Index No. of days delayed from Y scheduled date Time Index Y Time Index N Time Index N Time Index N Time Index N No. of days delayed from Y scheduled date No. of days delayed from N scheduled date N Y N N N Y Y N Y Y N N N Y Y N N N N N Y N N N N N Y Y N N N N N N N N N N N N N N N N N N N N N N N N N N N N X X X X X X X X X X L X X L H X X X X X M L X X X X X X M L L L L L L M M L L X M M H L L X X X H M L L L M H X M M M M M M M M M L X H H H H L X L L L H H M M M H H L
% deviation Number Number
N Y N
N N N Y Y Y N N N N N N N N N N N N N N
N N N N N N N N N N N N N N N N N N N N
X H X X M X M X X X X X X X X H X X M X
X M X M X X X M M X M X X X X M M X H L
M X L X X L X X H M X M L M L L M M H M
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index Time Index Time Index Time Index Time Index Time Index Time Index Time Index Time Index Time Index Number Number Time Index Number Number
N N N Y N N N N N N N N N N N N Y
Y Number N Time Index Y Time Index Y % N Number N No. of days delayed from scheduled date Time Index Y Y % reduction in Av. Time over last N year
N N
N N
X X
L M
L M
N N N N Y N N
N N N N N N N
L M L L M X X
M H M L X L L
M H M L X M L
% reduction in Av. Time over last N year % Y N N N Y N
Time Index Rs. Lacs Number No. of days delayed from scheduled date % provided / requests
N N N N Y N N N N Y N N N N N N Y N
N N N N N N N N N N N N N N N N N N
X X X X M X L X X M X X X X X X M X
L M L M H M M X M H L X X X X X H X
M L M M H M M L M H X M L L L M H M
% reduction in Av. Time over last Y year % reduction in Av. Time over last N year N Number No. of days delayed from Y scheduled date N Number N Time Index N Time Index N Time Index N Time Index N Time Index No. of days delayed from Y scheduled date Number N % N Number Number Time Index Time Index % N N N N N % reduction No. of days delayed from scheduled date % Number Y No. of days delayed from scheduled date Y Y N N
N N N N N N N Y N N Y
N N N N N N N N N N N
X X X X X X L X X X M
X X M M L M X M L L H
M M M H X M X X M M H
Time Index N Y N N N Y N N N H L X H X M H X X
Rs Lacs No. of days delayed from scheduled date
Rs. Lacs %
Y No. of days delayed from scheduled date No. of days delayed from scheduled date % Score % Time Index Time Index Y Y N Y N Y
N Y Y N N N N
N N N N N N N
M X H L L L H
X M H X L L X
X X M X L X X
N % reduction over last year Y
N N
N N
X X
L L
M M
Reduction in average time over last year Y % obtained / planned N
N N
N N
X X
L M
L M
% reduction over last year % implemented / planned % implemented / planned Number
N Y N N
N N N N
N N N N
L X X X
X M M M
X X M M
No. of deficiencies identified in Audit N Av. Time in Hours % validated/ planned Time Index N N
N N N
N N N
X X X
L L X
L M M
Time Index N Time Index N Number N % N N M M M N N H H H N N H M L
Y %
Y Time Index Y Time Index Y No. of days delayed from scheduled date Score Time Index Number of new circles TQM Score No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date Number Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N Y Y Y N Y Y Y Y N Y
N N N Y N N N N Y N Y N N
Y Y Y Y Y Y Y Y Y Y Y Y Y
M M M H M X M H X X L M X
L L L M X M X X M X M M M
L L L L X M X X X M H M H
No. of days delayed from scheduled date % digitised / planned Time Index Time Index Time Index Time Index Number Number Time Index Number No. of days delayed from scheduled date N N N N N N N N N N N Y N N N N N N N N N Y N N N N N N N N N N N H X M M X X X X X L L H X M M M L L L M L M H M X X M M L L M M M
Balanced Scorecard Rating (5/4/3/2/1) Y No. of days delayed from N scheduled date No. of days delayed from N scheduled date Time Index N
N Y Y N
N N N N
H M M M
X M M H
X M M H
06-07
Source of Data For Measurement KRA Remarks
Proposal/ Tender submission as per schedule As per engg plan As per engg plan As per engg plan As per engg plan As per engg plan As per engg plan As per agreed schedule Proposal / tender files Data maintained by individuals in proposal/tender files/Computer data base Data to be maintained by individuals As per engg plan As per engg plan As per engg plan As per engg plan wrt tender finalised for established products/ Data to be maintained by tendering group Submission of technical data / information in time. Data to be maintained by individual. wrt previous year's average / Data to be captured from computer database With respect to agreed schedule Deptt. Records / CEPD records WRT No of offers submitted During the year/ data to be maintained by individuals As per agreed sch As per agreed sch As per agreed sch Deptt. Records / CEPD records
As per L2/ preponed schedule/ Data to be maintained by individuals With respect to project zero date As per agreed schedule
Critical to project Engg Group
As per agreed schedule wrt project schedule/ Data to be maintained by individual/ data base Critical to Project Engg Group With respect to project zero date With respect to project zero date of schedule milestone/ Data to be maintained by individuals Date of receipt of order/ Data to be maintained by individuals Date of receipt of order Agreed schedule ( ex.L2/ L3 Network) Agreed schedule ( ex.L2/ L3 Network) Agreed schedule ( ex.L2/ L3 Network) Deptt. Records / CEPD records Deptt. Records / CEPD records As per planned schedule. Individual to maintain the record As per L2/L3 schedule. As per Engg. Schedule As per Engg. schedule As per Engg. schedule Deptt. Records / CEPD records wrt agreed schedule/ Data to be captured from computer database Critical to Manufacturing units only wrt agreed schedule/ Data to be captured from computer database wrt agreed schedule/ Data to be captured from computer database wrt agreed schedule/ Data to be captured from computer database wrt project schedule/ Data to be maintained by individuals Deptt. Records / CEPD records Completion as per schedule Critical to Manufacturing units only
Critical to project Engg Group
As per schedule. Individual to maintain data base Average for all the WOs executed during the year. Final design material cost to be captured from MID. Project initiated during the year/ Data to be maintained by individuals Individual to maintain record/CEPD records As per Engg. Schedule As per Engg. Schedule As per Engg. schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule wrt approved schedule Index will be calculated based on milestone achived. Individual to maintain record. Individual to maintain record. As per schedule Data to be captured from Data Base Critical to Manufacturing units only Specification reviewed during the year. Data to be captured from computer database through no. of revision of specification/ product standard Data to be maintained by individuals Target to be decided in no. of days by each Engg. Group/ Computer Data base to be maintained by individuals/unit Deptt. Records / CEPD records wrt request from customer No. of programs during the year/ Data to be maintained by individuals As per guide lines Agreed schedule Data maintained by individuals & PO files/data base Critical to Manufacturing units only Critical to all Manufacturing units
Date of receipt of vendor drg/ document/ Data to be maintained by individual Alternate source developed during the year/ Data to be captured from PMD Database wrt to plan Data to be maintained by individuals Individual to maintain record. Deptt. Records / CEPD records Data to be maintained by individuals/ during the year Date of receipt of punch points/ to be maintained by individuals Critical to Project Engg Group Receipt of marked up document from site/shop Individual to maintain record. Deptt. Records / CEPD records Data to be maintained by individuals As per schedule As per schedule As per schedule As per schedule As per schedule Deptt. Records / CEPD records Data to be maintained by individuals/ during the year wrt previous year/ Test cycle time= (Available working days/ No. of product tested during the year ) During the year/ data to be maintained by individuals As per data base As per planned schedule. Data to be maintained by individuals Individual to maintain record. wrt total no of tool designed during the year/ Data to be maintained by individuals Average compared to previous year/ Data to be captured from computer database As per Engg schedule WRT last year. Data to be captured from Computer Data Base IT projects completed during the year/ Data to be maintained by individuals. Deptt. Records / CEPD records
Mile stone completion. These can be identified and agreed at beginning/during the year Actual saving during the year As per Engg. schedule Actual saving during the year wrt tender EFC / Data to be maintained by individuals Survey to be conducted and satisfaction index to be worked out by each engg. Group As per schedule No completed. Data to be maintained by individuals wrt to last year data Evaluation audit wrt check lists & guide lines Data base Projects completed during the year. Data to be maintained by individuals. "For L2 and L3 level Milestone of the projects to listed out and Database to be maintained by individuals. Index Calculation will be based on no of milestones achieved % of last year to this year/ Data to be captured from Computer Data Base Target to be decided in no. of days by each Engg. Group/ Computer Data base to be maintained by individuals/unit No. obtained to planned wrt last year/ No of complaints received during the year/ Data to be captured from database With reference to No.identified With reference to No.identified Data to be maintained by individuals
Data to be maintained by individuals Computer data base No of programs validated Vs planned. Individual to maintain the record Project initiated and mile stone completed/ Data to be maintained by individuals
Technology development plan and schedule to be prepared at the beginning of the project Index will be calculated based on no of milestone achieved. No of papers presented/published during the year/ Data to be managed by individuals Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report Project report Unit QA/QC Quality Deptt. Action plan document Project report
To delete finance
Questionnaire developed by CQA to be adopted . To delete the KRA
Project report
Project report
Project report
Project report
Project report
Project report
Project report
CEPD Records CEPD Records
This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100% -
Rating declared at year end by Corporate / Unit Management Record CEPD plan As per plan.
C0MMISSIONING / TECHNICAL SERVIC

KRA ID Function KRA Description KRA Type
TSX00100 TSX
Commissioning of units as per Site Plan Timely planning/ monitoring/ and controlling inputs for commissioning activities to achieve the targets Erection/Pre-Commissioning checks of equipments and systems for conducting trial runs/ as per plan Timely reporting of non-conformities to manufacturing units within specified time Assess and prioritise for integration of inputs (including customer's inputs) for starting pre-commissioning/milestone activities/ ahead of plan Completion of milestone and commissioning activities/ as per plan Preparation of joint protocols (after ensuring adherence of performance to specifications) of the equipments/systems commissioned. Reduction of time taken for re-commissioning of units after overhaul/ performance evaluation and troubleshooting/ postwarranty jobs Reduction of time taken for re-commissioning of units after overhauling jobs Reduction in response time for performance evaluation and troubleshooting activities
TSX00101 TSX TSX00102 TSX TSX00103 TSX
O O O
TSX00104 TSX
TSX00105 TSX
TSX00106 TSX
TSX00200 TSX TSX00201 TSX
C C
TSX00202 TSX
TSX00300 TSX
Improvement over contractual time for execution of RLA / R&M services Reduction in response time for preparation and submission of technical specifications for RLA jobs
TSX00301 TSX
TSX00302 TSX
Reduction in cycle time of RLA activities at site
TSX00303 TSX
Reduction in time taken for submission of RLA reports
TSX00304 TSX
Reduction in time taken for execution of R&M works at site Optimisation/ Preparation and Conductance of PG/PE Test as per plan
TSX00400 TSX
Procedure for TG Performance Guarantee/Performance Evaluation Tests - Preparation/ Submission and approval by Customer/Consultant Finalisation of procedure with customer and for Conductance of functional tests as per contract. Deployment of Instruments and ensure comprehensive system readiness at site for PG/PE test conductance as per plan Conductance of functional tests as per contract.
O O
O O
TSX00500 TSX TSX00501 TSX TSX00502 TSX TSX00503 TSX TSX00504 TSX TSX00505 TSX TSX00506 TSX TSX00600 TSX TSX00601 TSX TSX00602 TSX TSX00603 TSX
No. of units commissioned as per Balanced Score Card Finalization of commissioning procedures and obtaining their approval from customer / consultant Finalization of commissioning checklists as per plan Assessment of IMTEs requirement at site for commissioning and deployment as per plan Planning of inputs and course correction for commissioning the projects as per schedule Release of project specific erection/ commg manual as per plan. Outsourcing of expert services for commissioning as per requirements Reduction in Cycle Time of identified Processes Identification of processes targetting cycle time reduction Evaluation of alternatives to existing processes/ to achieve cycle time reduction Timely execution of Action Plan for cycle time reduction
O O C O O O O C C C C
Enhancement in customer satisfaction score Number of Customer Meets conducted
C O
TSX00702 TSX
% of feedback incorporated resulting out of customer meets
TSX00703 TSX TSX00704 TSX TSX00705 TSX TSX00706 TSX TSX00800 TSX
Registration/ follow-up and resolution of customer complaints Implementation of O&M improvement projects/ in consultation with Customer Extending support to customer for Optimising O&M practices Proactive planned customer visits to enhance customer relationship Completion of reliability run / trial operation of the units/ as per target
O C C C O
TSX00801 TSX TSX00802 TSX TSX00803 TSX TSX00804 TSX TSX00900 TSX TSX01000 TSX TSX01100 TSX TSX01200 TSX
Resolution of non conformities observed during commissioning Resolution of technical issues during Erection / Commissioning / Unit Stabilization Optimisation of the equipment/system to achieve performance specifications Completion of reliability run of the equipment/system/unit as per target Suggestions to MUs/PEM/Region/Site/TS(HQ) for improvement in products/systems Man-hours of customer training conducted as per contracts/plan Inputs to manufacturing units for as built drawings Preparation and submission of unit completion reports within specified time Optimal utilization of expert services of the Group for commissioning/recommissioning/ trouble shooting/overhauling jobs/PG/PE Tests Assistance to sites for commissioning/ overhauling/PG/PE Tests Arranging Purchase of T&P/ IMTEs etc. as per plan Development of expertise within the Group to meet the current and future needs in identified areas
O O O O C O O O
TSX01300 TSX
O O
TSX01500 TSX
TSX01501 TSX
Develop multi-skilled manpower through training and work experience/ to optimise human resources Upgradation of facilities (IMTE & PG Test instruments) to meet new standards
TSX01600 TSX
Identification of facilities needing upgradation to meet new standards Processing/ submission of IMTE/ T&P budget proposals for timely procurement Calibration/ rectification /upgradation and arranging procurement of IMTEs/PG Test instruments as per plan Timely disposal of unusable/obsolete instruments & material through CMTD (Corporate Office) & MSTC Ltd. National / International Accreditations achieved/ revalidated Upgradation of EDP/IT infrastructure to meet operational requirements Development/ improvement of products with vendor partnerships
C O
O O C O C
TSX02200 TSX
Evaluation of Vendor Performance as per plan/ and generation of feedback Formation of strategic business alliance as per plan/ with detailed breakup of activities Number of accepted suggestions given for system / product improvement Technology and Process Improvements for Erection/ Commissioning/ Trouble-Shooting/ PG/PE Tests/ Servicing/ R&M/ Performance Monitoring Completion of Special Improvement Projects in the processes as per plan/ incorporating new technologies Identification/ application of new tools/ technologies for execution of processes Cost saving through Process Improvements/ Productivity Measures Promote HSE Management Programmes for process improvements Performance monitoring of BHEL supplied thermal / gas / nuclear sets Web-based reporting of performance of BHEL sets Proactive assistance to customers/ based on performance monitoring reports / feedbacks Generation of Failure analysis reports for incorporating improvement in the processes/ products and systems Timely submission of MIRs / Query-Based Replies Upgradation/ Development of Software for faster data processing and analysis of Performance Monitoring of BHEL sets Performance monitoring of BHEL supplied Captive Power Plant Performance monitoring of BHEL supplied Hydro Power Plant Performance monitoring of BHEL supplied Gas based Power Plant Performance monitoring of BHEL supplied Overseas Project Power Plant Development of knowledge management system as per plan Number of programmes / workshop conducted for knowledge sharing No of technical papers presented (Inhouse/ National/ International fora) / published (in Journals) Dissemination of status of projects/ and innovative technologies implemented at sites/ through in-house publications Capturing the Best Practices within (of) the organization / competitors / Consultants / Customers
O C C
C C O
TSX02204 TSX TSX02300 TSX TSX02301 TSX TSX02302 TSX TSX02303 TSX TSX02304 TSX
C O O O O O
TSX02305 TSX TSX02306 TSX TSX02307 TSX TSX02308 TSX TSX02309 TSX TSX02400 TSX TSX02401 TSX TSX02402 TSX
C O O O O C C C
TSX02403 TSX
TSX02404 TSX
TSX02405 TSX TSX02406 TSX TSX02500 TSX TSX02600 TSX TSX02601 TSX TSX02602 TSX TSX02603 TSX TSX02604 TSX TSX02605 TSX TSX02606 TSX TSX02607 TSX TSX02700 TSX TSX02800 TSX TSX02900 TSX
Sharing and adoption of Best Practices and implementing the same succesfully/ as per plan Imparting advanced technical education to internal / external customers Patenting New Technology Generation of business in new areas Execution of AMC and O&M contracts/ as per plan Execution of Slow Speed Balancing contracts as per plan Pre-outage survey / health monitoring / condition assessment conducted at operating units Order booking for O&M and LTSA contracts Execution of New Business Contracts as per plan New Marketing initiatives undertaken Timely Preparation of estimates and Offer submission to Customer Technical inputs /assistance for SAS/ PPI/ R&M/ O&M jobs Project cycle time reduction through re-visiting exercises Assistance to sites for resolution of technical issues leading to contract closing Planning/ Conducting of Milestone /Quality / Safety Audits as per Plan Recommendation of corrective actions based on Milestone /Quality / Safety Audit Reports No. of design audits conducted for new products / systems / services Number of papers edited / approved / published Publication of 'Feedback' journal
C O C C O O O O O O O O C O
O O O C O
TSX03300 TSX
Preparation and issue of technical documentation
TSX03301 TSX
Preparation and issue of product-specific Erection Manuals
TSX03302 TSX
Preparation and issue of product-specific Commissioning Documents
TSX03303 TSX
Preparation and issue of product-specific Servicing Documents
TSX03304 TSX TSX03305 TSX TSX03400 TSX TSX03500 TSX
Web-hosting of technical documents Preparation and issue of HSE Manuals Preparation and issue of repair & maintenance procedures for tools & plants Resolution of generic problems Formulation of Action Plan for resolution of identified generic problems Implementation of Action Plans for resolution of generic problems Performance analysis of the equipment / system after implementation of Action Plan for resolution of generic problem
C C C C
TSX03501 TSX
TSX03502 TSX
TSX03503 TSX
TSX03600 TSX
Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc.
O O
TSX03900 TSX
TSX04000 TSX TSX04100 TSX TSX04101 TSX TSX04200 TSX TSX04300 TSX TSX04301 TSX TSX04302 TSX TSX04400 TSX TSX04500 TSX TSX04600 TSX
Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule
O O C O C O C C C C
TSX04700 TSX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Timely preparing inspection procedures and conducting inspections for the precision instruments & calibration equipments Preparation of Technical specifications for advance instrumentation to meet new standards. Performance monitoring of NON -BHEL supplied Power Plant in India and Abroad for Bench marking BHEL Sets Performance Interaction with CEA/PGCIL/CERC / Heavy Industry / MOP and other Govt. Agencies to resolve issues Issues resolution through task force and action plan finalisation
TSX04800 TSX
TSX04900 TSX
TSX05000 TSX
TSX05100 TSX
TSX05200 TSX
C C
C O O
TSX05800 TSX
Study of tender documents and submission of comments Process improvements based on Benchmarking of project activities
TSX05900 TSX
TSX05901 TSX
Benchmarking of project activities Timely commissioning of BOP packages in BHEL scope as per plan Timely preparation and submission of Project completion reports Development of Detailed Project Specific Erection/Commissioning L3 Networks
O O O
TSX06300 TSX
Timely Pre-Commissioning /Commissioning of Boiler Sub systems Timely Pre-Commissioning /Commissioning of Turbine Sub systems Timely Pre-Commissioning /Commissioning of generator Sub systems Timely Pre-Commissioning /Commissioning of Electricals Sub systems Timely Pre-Commissioning /Commissioning of C&I Sub systems Extending Assistance to customer to meet contactual obligations regarding O&M/ Availability
TSX06400 TSX
TSX06500 TSX
TSX06600 TSX
O O
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card % of commissioning action request resolved within specified time. (Time to be specified in action plan box) Execution of CONTRACTUAL CONDITION MONITORING through vibration.noise and other accessable techniques Completion of slow speed balancing jobs to satisfaction of customer
C O
O O
Identification of Customers for Slow speed balancing Execution and completion of Slow speed balancing job to satisfaction of customer Preparation of estmates for construction power and estimates for electrical and C & I jobs for sites
O O O
TSX07400 TSX
Technical scrutiny/making of technical specification of MMDs
TSX07401 TSX
Scrutiny of technical offers of MMDs/Instruments Inspection /testing of new procured MMDs/Instruments and repaired MMDs
TSX07402 TSX
TSX07403 TSX
Inhouse / Outside repair of MMDs
Calibration /Rectification /Procurement of PG Test Instruments Microfilming of drawings/documents.
O O
TSX07600 TSX
Number of Standardization Meetings conducted/Attended
Scanning of drawings/documents and creating soft copy Timely supply of prints to users System administration of Drawing Management System and On-line Print Requisition System
O O O
NG / TECHNICAL SERVICES FUNCTION KRA MASTER - 2006-07

Unit of Measurement Critical KRA (Y/N) Y % Y Time Index Y Time Index Y N N X M L N N X M H N N M H X L2/L3 schedule / SOMS / Score Card Completion Report / Protocols SAR/CAR/Other Reports Completion schedule / SOMS L2 network/ Balance Score Card Special Universal Suggested Weightage for Source of Data for KRA KRA category Measurement (Y/N) (Y/N) A B C L2/L3 schedule / SOMS / Site Plan N N H X X
Time Index
Days Time Index
Y % Y
Protocols
No. of days reduced No. of days reduced %
Y N
N N
N N
M X
M M
X H
Protocols Protocols Benchmark data / Completion Reports External / Internal Work Orders/ Completion Reports Benchmark data/ Job Completion Reports Benchmark data/ Job Completion Reports Benchmark data/ Job Completion Reports Benchmark data/ Job Completion Reports Annual Plan/Balanced Score Card
N %
Y % N % N % Y % Y % Y
Number Y % Y % Y % Y % Y % Y % Y % Y % Y % Y % % Number % % % N N N N N N M X H M X L N N N N N N N N N M M M M H M X M X Deployment plan Bench Mark/Report Analysis of BenchMarks Project Review Reports Bench Mark/Report Customer satisfaction survey report/ Feedbacks received through Customer Meets Plan / Compliance Report Feedback / status Report Customer Complaint register / SOMS Completion Report Report Report Protocols N N L M L N N M M X N N X L M DP/ L1/L2 schedule L2/L3 Net work/Daily Report Document Issue Register N N X M M N N L M M N N H X X N N X M M Protocols L2/L3 schedule / SOMS / Balanced Score Card Document Issue Register Document Issue Register N N X M H DP/ L1/L2 schedule N N X M M Procedure Report N N M H M Document Issue Register
Y Number Y % Y % Y % N Days % % Y N Y
N N
N N
L H
M M
X M
N N N N N
N N N N N
M L L M M
M M M L H
L M M X H
% Y % Y % Y % Y Number N % Y % Y Time Index Y % Mandays utilised / available Y % Y % Y % Expertise developed / areas identified Y % manpower trained in more than one skill Y % Y % N N M M X N N L L X N N L L X N N L L L N N X M M N N L X X N N M M M N N X L M N N X M M N N H M L N N H M M N N L H H N N L M M N N L M M
SAR/CAR/Other Reports Punch Lists (internal & external) Completion Report Completion Report Suggestion Reports Training Reports Markedup drawings Unit Completion Report Job completion reports/ Protocols Completion Reports/ Balance score Card Plan/ Indents/ Inspection reports Annual Plan/ Training Reports Plans/ Training Reports/ Departmental reports Budgetary approvals/ IMTE inventory register Current Standards/ Current Contract Conditions/ NCRs/ Inventory Status Proposals/ Approvals L2/L3 schedule/ IMTE / T&P register DISPOSAL REPORT Accreditation Certificates Project status Report Completion reports
Y Time Index Y % Y % Y % N % N Number N
N N
N N
M X
M M
X L
N N N N N
N N N N N
X X L L H
M M L L M
M H L L L
% Plan Document/ Vendor Performance Feedback Reports Strategic business alliance reports Annual Plan/MSX Report Annual Plan/ Balance Score Card Annual Plan/Balance Score Card Execution / completion Reports Financial Reports
N % Y % N % Y % Y % Y Rupees % Y
N N N
N N N
X H L
L L M
L L M
N N N
N N N
M M M
H M M
H X M
N No.of reports generated % Number Number Time Index % Y Y Y Y Y
N N N N N N
N N N N N N
M H X M M M
M X M M L M
X X M L L L
Completion Report Daily/monthy/annual Reports System Log MIRs Failure analysis reports Copy of MIRs Implementation / Status Reports Daily/monthy/annual Reports Daily/monthy/annual Reports Daily/monthy/annual Reports Daily/monthy/annual Reports Plan/ KMOs' report Training reports Individual report Copies of in-house journals Implementation Report
Y Number Y Number Y Number Y Number Y % Y % Y Number Y Number Y % N
N N N N N N N N
N N N N N N N N
L L L L M H M H
H L L L M M M H
M M M M H M L H
% N % Number Rupees Rupees Rupees No.of Sites Rupees Rupees % % Y % Y % Y % Y % Y No. of days delayed from scheduled date Number Number Number % Y Y Y Y N Y N N N N N N N N M M H L L H H M M H M L L L M N N M M M N N M H L N N L L L N N M H H Y N Y Y Y Y Y Y Y N N N N N N N N N N N N N N N N N N M H M M M M M M H M H X H H H M H H X X X L L L X L H N N X L L
Implementation Report Reports List of patents Financial Report Plan/ Financial Report Plan/ Financial Report Assessment reports Balance Score card Plan/ Financial Report Reports Offer Report MIRs/ MoMs Report Protocols/ Balance Score card Audit Plan/ L2/L3 Network/ Audit Report Report Audit Reports Publications Plan / Journal Document Issue Register Document Issue Register/ Document Issue Plan Document Issue Register/ Document Issue Plan Document Issue Register/ Document Issue Plan
Y %
N %
N %
% Y % Y Number N % Y % Y % Y % Y % Record maintained by Audit deptt. N N M M M N N X L M N N L L M N N H M X Completion Report Generic problems register/ Action Plan documents Implementation Reports/ Action Plans Analysis Reports/ Implementation Reports N N X L L Copy of Procedures N N L M M N N M L L System Log/ Plan Document Issue Register
Y %
Y Time Index Y Time Index Y No. of days delayed from scheduled date Y Score Time Index Number of new circles TQM Score No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date Number Time Index Y Y N Y Y Y Y N Y
N N
Y Y
M M
L L
L L
Y N N N N Y N Y N N
Y Y Y Y Y Y Y Y Y Y
H M X M H X X L M X
M X M X X M X M M M
L X M X X X M H M H
Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report Project report Unit QA/QC Quality Deptt. Action plan document Project report
Project report
No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date N % Y Number Y Number Y % Y % Y % Y % Y % Y % Y Time Index Y Number Y N N M M M L3 Network N N M M M N N H H X L2/L3 schedule / SOMS / Site Plan Project Completion Report N N M H L Reports N N H H X Reports N N H H X Reports N N H H M Task force report N N H M L MOM / Replies N N H H H monthy/annual Reports N N L H L N N L H L PROCEDURE DOCUMENTS SPECIFICATION SHEETS Y N H H H Project report Y N H H H Project report Y N H H H Project report Y N H H H Project report Y N H H H Project report Y N H H H Project report
% Y % Y % Y % Y % Y % N N N X X H Site records Rating declared at year end by Corporate / Unit Management CAR received from site Number of job executed / under progress Completion of balancing. No of rotors/customers identified No of rotors balanced. Number achieved Relevant records being maintained for this purpose Relevant records being maintained for this purpose Relevant records being maintained for this purpose Relevant records being maintained for this purpose Relevant records being maintained for this purpose No. of microfilms produced. N N L M M Annual Plan/MSX Report N N L M M Annual Plan/MSX Report N N L M M Annual Plan/MSX Report N N L M M Annual Plan/MSX Report N N L M M Annual Plan/MSX Report
Balanced Scorecard Rating (5/4/3/2/1) Y % N
N N
N N
H L
H M
X H
Number of jobs No of rotors
Y Y
N N
N N
L L
L M
M H
Number of rotors No of rotors Time Index Time Index
Y Y Y
N N N
N N N
L L L
L M M
M H H
Y Time Index Y Time Index Y
% repairs completed within specified days. N Y Time Index Y Number N N N
N N
L L
M M
H H
Number N N N L L H Departmental Records Number of drawings/documents scanned Departmental records Availibility of system for use
No.of pages
N N N
N N N
L L L
M M M
H H H
% in specified targeted time days N % availability of system N
KRA Remarks
[2 -(Actual time / Scheduled time)] x 100
No of days after occurrence to be specified
No of days saved
[No of protocols completed / No of trial runs completed] x100
No. of days saved No. of days saved Average of [{(Prev.3 Years Average - No. of days taken to respond) / Prev.3 Years Average}] x 100 [2 - (Cumulative no. of days taken/Cumulative no. of days as per schedule)] x 100 Average of [(Benchmark time - No. of days taken to respond) / Benchmark time x 100] [2 - (No. of days taken/No. of days as per schedule)] x 100 [2 - (No. of days taken/No. of days as per benchmark)] x 100 [2 - (No. of days taken/No. of days as per schedule)] x 100
[Nos conducted / Total planned] x 100
No. of documents approved by customer / consultant [No of Procedure finalised / No of tests as per contract]x 100 [2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100 [No of tests conducted / No of tests as per contract] x 100 [No. of units commissioned / No of units planned for commissioning] x 100 [Nos. approved / Nos. planned] x 100 [Nos. finalised / Nos. planned] x 100 (No of instruments deployed / Total no to be deployed as per plan)x 100 [2 - (Actual time taken / Scheduled time)] x 100 [No. released / No. planned] x 100 [No. of requirements met / No. of requirements as per plan] x 100 [Days reduced/Previous best] x 100 Nos. identified [Nos. evaluated / Nos. identified] x 100 [Days reduced/Previous best] x 100
[Increase in Score / Previous Score] x 100 No of meets [No. of feedbacks implemented / No. of feedbacks accepted for implementation] x 100 (No of complaints resolved / Total no of complaints registered) x 100 [No of projects implemented / No of projects planned] x 100 No. of days of support extended [No of visits undertaken / No of visits planned] x 100 [No. of reliability runs completed / No. of reliability runs planned] x 100
(No of nonconformities resolved/Total no of nonconformities reported) x 100 [No of issues closed/ No of issues raised] x 100 (Nos. completed / Nos. envisaged) x 100 (Nos. completed / Nos. envisaged) x 100 No of suggestions given [Man hrs achieved/ Man hrs planned] x 100 [2 - (No. of days taken / No. of days planned)] x 100
[No. of days deployed / No. of days requested] x 100 [No of site man-days assisted / No of site man-days planned] x 100 {No. of items purchased/No. of items planned} x 100 [No. of expert capabilities developed / No. of expert capabilities planned to be developed] x 100
[No of persons developed / No planned] x 100 [Capital budget spent / Capital budget sanctioned] x 100 [No. of facilities identified for upgradation / No. of facilities not meeting new standards] x 100
[2- (Actual time taken / Scheduled time)] x 100 [2- (Actual time taken / Scheduled time)] x 100 (No of accreditations obtained / No of accreditations planned) x 100 [No. of projects completed / No. of projects planned] x 100 No of new products (or/ variants) introduced
[Improvement in vendor rating / Previous year's vendor rating] x 100 [No. of activities completed / No. of activities planned] x 100 [No. accepted / No. submitted] x 100 [Number achieved / Number planned] x 100 [Projects completed/Projects Planned] x 100 [No executed / No planned] X 100 Budget [No of imrovement projects implemented / No of imrovement projects planned] X 100 No. of Reports generated On-line availability of system No. of responses No. of reports
[No. of activities completed in time / No. of activities planned] x 100 No. of Reports generated No. of Reports generated No. of Reports generated No. of Reports generated [No. of activities completed / No. of activities planned] x 100 [No.of programmes conducted / No of programmes planned] x 100 No. of papers presented
No. of journals published [No. of Best Practices captured / No. of Best Practices planned to be captured] x 100
[No. of Best Practices implemented / Nos. planned] x 100 [Man hrs achieved/ Man hrs planned] x 100 No. of patents applied for Turnover from new businesses Turnover from AMC & O&M Contracts Turnover from Slow Speed Balancing Contracts No.Of Units where Survey/Condition Assessment conducted Value of orders received Turnover from New Business Contracts [No. of Initiatives Taken/ No. of Initiatives Planned] x 100 (No. of Offers submitted in time / No. of Offers) x 100 [No. of responses / No. of requests] x 100 [Days reduced / Currently benchmarked time cycle] x 100 [Mandays executed / Mandays planned] x 100 [No of audits conducted / No of audits planned] x 100 No of days after completion of audit [No of audits conducted / No of audits planned] x 100 No of papers No. of issues [No. of documents issued / No. of documents to be issued as per plan] x 100 [No. of product-specific Erection Manuals issued / Nos. to be issued as per Plan] x 100 [No. of product-specific Commissioning Documents issued / Nos. to be issued as per Plan] x 100 [No. of product-specific Servicing Documents issued / Nos. to be issued as per Plan] x 100
[No. of documents hosted / Total no. of documents to be hosted as per Plan] x 100 (2-(Actual time/Scheduled time)) X 100 No. of procedures [No of issues resolved / No. of issues identified] x 100 [No. of Action Plans formulated / No. of generic problems identified] x 100 [No. of Action Plans implemented / Nos. formulated] x 100
[Nos. analysed / Nos. implemented] x 100 Targets to be set as follows: 100% casesL5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1 Targets to be set as follows: 100% casesL5; 95-99% cases-L4;85-94% cases-L3; 75-84% cases-L2;<75%cases-L1
(NO. OF DOCUMENTS PREPARED/DOCUMENTS PLANNED)X100 (NO. OF SPECF PREPARED/ PLANNED)X100
No. of Reports generated (No. of issues resolved / No of issues referred) x 100 (No. of action plans finalised / No of issues referred) x 100 (Number of documents submitted after comments)/(Number of document received for comments)x100 (Number of process improvement completed/ Number of process improvement planned )x100 (Number of activities Bench Marked)/(Number ofactivities Planned to be Bench Marked )x100 [No. of Packages commissioned / No of Packages planned for commissioning] x 100 No of days after trial operation Nos. developed
[2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100 [2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100 [2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100 [2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100 [2 - (Cumulative actual time taken / Cumulative time required as per norms)] x 100 (No. of days services provided / No. of days planned) x 100 This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100% -
Mother KRA
In these meets Standards are reviewed and collective decisions are taken for revision/reaffirmation.
For customers/other BHEL units For various user departments On-line submission of drawings and print requisitions
RESEARCH & DEVELOPMENT FUNCTION KRA MASTE

KRA ID Function KRA Description
KRA Type Unit of Measurement
Critical KRA (Y/N)
Special KRA (Y/N)
Universal KRA (Y/N)
Timely completion of R&D project(#1) of capability-building nature for R&D function (completion date as in project target (PIR's)
No. of days delayed from scheduled date C Y No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Y N
RDE00100 RDE
Design finalisation as per schedule
RDE00101 RDE
Specification and procurement of project material / eqpt./prototype
RDE00102 RDE
Fabrication /Assembly of prototype as per schedule
RDE00103 RDE
Testing and modification as per schedule
RDE00104 RDE
Documentation of develoment process as per schedule
RDE00105 RDE
Timely completion of R&D project(#2) of capability-building nature for R&D function as per schedule
RDE00200 RDE
RDE00201 RDE
RDE00202 RDE
RDE00203 RDE
RDE00204 RDE
RDE00205 RDE
Timely completion of R&D project(#3) of capability-building nature for R&D function as per schedule
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
RDE00300 RDE
RDE00301 RDE
RDE00302 RDE
RDE00303 RDE
RDE00304 RDE
RDE00305 RDE
Timely development of software packages/ modules(#1) for improving R&D capability as per schedule Formulation of requirements specification as per schedule Coding and testing as per schedule
RDE00400 RDE
RDE00401 RDE
RDE00402 RDE
Implementation and modifications as per schedule
RDE00403 RDE
RDE00500 RDE
Timely development of software packages/ modules (#2) for improving R&D capability as per schedule Formulation of requirements specification as per schedule Coding and testing as per schedule
No. of days delayed from scheduled date C No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Y Y N
RDE00501 RDE
RDE00502 RDE
RDE00503 RDE
Timely development of software packages/ modules(#3) for improving R&D capability as per schedule Formulation of requirements specification as per schedule Coding and testing as per schedule
RDE00600 RDE
RDE00601 RDE
RDE00602 RDE
RDE00603 RDE
Identification of advanced technology programmes through Networking/ Collaborative research
Y No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of projects identified
RDE00700 RDE
C
Preparation of long-term vision and road map for new areas as per schedule C Bench marking / Feasibility study / Forecasting / Literature Survey / Technology scanning C
Y No. of days delayed from scheduled date No. of days delayed from scheduled date
RDE00800 RDE
RDE00900 RDE
No. of projects/ related milestones completed for modernization & upgradation of testing facilities as per schedule
No. of days delayed from scheduled date C Y No. of days delayed from scheduled Y date % reduction in cycle time Y Time Index Y N
RDE01000 RDE
No. of processes updated as per schedule
RDE01100 RDE
Reduction in cycle time through improvements in technology/ process/ tools
RDE01200 RDE
New testing procedures/ standards/ equipment/ processes established
RDE01300 RDE
Documentation for technology transfer process as per schedule
C No. of days delayed from scheduled date Number of items developed as per target dates No. of days delayed from scheduled date
RDE01400 RDE
Development of new jigs and fixtures for new equipment/ machines
RDE01500 RDE
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
RDE01600 RDE
C No. of days delayed from scheduled date
RDE01700 RDE
RDE01800 RDE
RDE01900 RDE
RDE02000 RDE
RDE02100 RDE
Timely completion of R&D project(#1) for product/process development as per schedule Design finalisation as per schedule
C No. of days delayed from scheduled date O No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
RDE02200 RDE
RDE02201 RDE
RDE02202 RDE
RDE02203 RDE
RDE02204 RDE
RDE02205 RDE
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
RDE02300 RDE
RDE02301 RDE
RDE02302 RDE
RDE02303 RDE
RDE02304 RDE
RDE02305 RDE
RDE02400 RDE
RDE02401 RDE
RDE02402 RDE
RDE02403 RDE
RDE02404 RDE
RDE02405 RDE
Timely completion of commercial project(#1) activities and milestones as per target as per schedule
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
RDE02500 RDE
O
Assimilation of all project related data and information as per schedule O Planning and timely procurement of required inputs as per schedule
RDE02501 RDE
RDE02502 RDE
Timely completion of targeted activities and milestones as per schedule Timely completion of commercial project(#2) activities and milestones as per target as per schedule
RDE02503 RDE
RDE02600 RDE
O
RDE02601 RDE
RDE02602 RDE
Timely completion of targeted activities and milestones as per schedule Timely completion of commercial project(#3) activities and milestones as per target as per schedule
RDE02603 RDE
RDE02700 RDE
RDE02701 RDE
RDE02702 RDE
Timely completion of targeted activities and milestones as per schedule
RDE02703 RDE
RDE02800 RDE
Product/System Improvements as required by Business Sector/ Units as per schedule O Finalisation of improvements planned through benchmarking with competing products as per schedule
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
RDE02801 RDE
Timely completion of improvement activities as per schedule
O No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of proposals submitted in required time O No. of days delayed from scheduled date
RDE02802 RDE
Implementation of improvements at Units/ sites as per schedule
RDE02803 RDE
Making procedure & documenting the improvement for KM portal as per schedule Preparation and submission of development project proposals as per schedule Preparation and submission of commercial project proposals as per
RDE02804 RDE
RDE02900 RDE
RDE03000 RDE
Customer requirements
RDE03100 RDE
Timely development of software packages/ modules for external use as per schedule O
Formulation of requirements specification as per schedule
RDE03101 RDE
Coding and testing as per schedule
RDE03102 RDE
RDE03103 RDE
New technological capability building as per schedule
RDE03200 RDE
Identification of scheme and preparation of project report
RDE03201 RDE
Planning and procurement of inputs as per schedule
RDE03202 RDE
Implementation of scheme as per schedule
RDE03203 RDE
Achieving target of direct commercialization of R&D products & services
RDE03300 RDE
Marketing efforts for commercialization of new developments
Completion Date as per target / No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date % achievement of targeted turnover
RDE03400 RDE
Implementation of system improvement projects as per schedule Cost savings through value engg. projects/ new processes/ subcontracting Analysis and modelling of systems / Product /
RDE03500 RDE
RDE03600 RDE
process RDE03700 RDE O
Y No. of presentations to prospective Y customers No. of days delayed from scheduled N date % saving achieved vis-vis target N Number of analysis reports issued vis--vis target N
RDE03800 RDE
Test & analysis reports issued vis--vis envisaged Maintenance and calibration of Lab/ Plant equipment/ Instrument/ accessories
Number of reports issued vis--vis target N % availability over targeted value N Renewal of certificates as per schedule Y Time Index N No. of days delayed from scheduled date Number of know-why reports generated No of documents generated as per target No. of days delayed from scheduled date
RDE03900 RDE
Maintenance and upkeep of accredited labs
RDE04000 RDE
RDE04100 RDE
Raising objections/contesting competetors' patents O Projects for capturing expertise for Knowledge Management System as per schedule
RDE04200 RDE
Assimilation of knowwhy of product designs obtained through collaboration Documentation of new learnings and concepts from executed projects for strengthening R&D process
RDE04300 RDE
RDE04400 RDE
Timely completion of project / milestones on absorption of product technology (know why) as per schedule
RDE04500 RDE
Development of Knowledge management Portal
O No. of days delayed from scheduled date Number
RDE04600 RDE
C
Contributing case studies etc.for Knowledge Management Portal C Completion of KM Projects as per schedule
RDE04700 RDE
N Time Index Y % of referred problems solved
RDE04800 RDE
Investigation and recommendations for resolution of Plant/ Site/ Customer problems
RDE04900 RDE
Understanding and resolution of the problem as per schedule
RDE04901 RDE
Implementation and feedback from site as per schedule
RDE04902 RDE
No. of problems resolved through networking with national/iinternational experts
No. of days delayed from scheduled date No. of days delayed from scheduled date %. of problems resolved % uptime
RDE05000 RDE
O
Field support to new products at customer site O No of technical papers in journals O No of technical papers in conferences O Preparation of Capital Budget- Proposals O Achievement of Capital Budget as per schedule
RDE05100 RDE RDE05200 RDE RDE05300 RDE RDE05400 RDE
N No. of papers submitted No. of papers submitted Time Index Y Y Y No. of days delayed from scheduled Y date No. of days delayed from scheduled Y date No of training programmes N completed Number of hours used for training Y No. of days delayed from scheduled Y date %
N N N N
N N N N
RDE05500 RDE
Specification and procurement of capital material / equipment
RDE05501 RDE
Imparting structured training
RDE05600 RDE
Skills development for self and subordinates in key technological areas
RDE05700 RDE
Timely completion of Technology Audit in identified areas as per schedule Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks)
RDE05800 RDE
RDE05900 RDE
Reply/settlement of Internal Audit paras within specified time (4 weeks)
O % O
RDE06000 RDE
Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts
Time Index
RDE06100 RDE
Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc.
O Time Index
RDE06200 RDE
Finalisation of Functional scorecard by specified date
O No. of days delayed from scheduled date Score
RDE06300 RDE
O
Improvement in Employee Satisfaction Score O Implementation of Improvement projects identified in the Position Report as per schedule
RDE06301 RDE
Y Time Index
RDE06302 RDE
C
Increase in no. of active Quality Circles in the deptt. C Achieving Business excellence thru' TQM at Deptt. level C Preparation of action plan based on Position report
Y Number of new circles N TQM Score Y No. of days delayed from scheduled date Time Index
RDE06400 RDE
RDE06500 RDE
RDE06501 RDE
Implementation of Improvement projects identified in the Position Report as per schedule
RDE06502 RDE
Facilitating funding of R&D projects form external sources as per schedule Conducting market survey for new products as per schedule
C No. of days delayed from scheduled date No. of days delayed from scheduled date Number of vendors No. of runs
RDE06600 RDE
RDE06700 RDE RDE06800 RDE
O
Vendor development for new products C Operating existing processes/ plants for collection/ assimilation and analysis of operating data
N N
N N
N N
RDE06900 RDE
Technical support to other Units/ Departments as per schedule
RDE07000 RDE
O
Planning and organization of "Standardization Programme of BHEL" as per schedule O Review of earlier work and preparation of basic working guidelines for the near future
RDE07100 RDE
RDE07200 RDE
O
Review of Standards / Specs and follow up with respect to WGs. O Review of Standards / Specs and follow up with respect to Electrical /Electronics work groups
Y Number of documents Number of documents N Number of documents N Number of documents N Number of documents
RDE07300 RDE
RDE07301 RDE
O
Review of Standards / Specs and follow up with respect to Metallurgy workgroup. O Review of Standards / Specs and follow up with respect to Mechanical work group
RDE07302 RDE
RDE07303 RDE
Review of Standards / Specs and follow up with respect to other work groups. Review of standards /specs and follow-up with respect to MRCs Review of standards /specs and follow-up with respect to electrical items Review of standards /specs and follow-up with respect to metallurgical items Review of standards /specs and follow-up with respect to mechanical items
RDE07304 RDE
O Number of documents Number of documents O Number of documents O Number of documents O
RDE07400 RDE
RDE07401 RDE
RDE07402 RDE
RDE07403 RDE
Tracking changes of National/International standards, in the areas of relevance to BHEL and Preparation of Agenda and Issue of MOMs as per schedule
RDE07500 RDE RDE07600 RDE RDE07700 RDE RDE07800 RDE RDE07900
O
Number of new drafts/ revisions circulated O Number of new standards/specifications proposed and discussed
Y No. of Pages Y No. of Pages Y No. of Pages
Y N
N N
O
Issue of Corporate Standards, Specs and MCCs Identification of new areas for standardization, Unification and taking follow up action Preparation and Issue of Standards Bulletin Development of Systems / Methods as per schedule Conceptualisation and preparation of IPR Policy / IPM Manual / Development of Methods & Systems / Creation of IPRs Converting IPR applications to IPRs
O No. of Pages
RDE RDE08000 RDE RDE08100 RDE RDE08200
O No. of issues O No. of docs O %comp. of target
Y Y
N N
N N
RDE RDE08300 RDE RDE08301 RDE RDE08400
C O %comp. of target No. of IPRs No. of paraameters
Y Y N
N N N
N N N
RDE RDE08401
Filing of new IPR applications O Meeting the BSC parameters through geneartion of reports on various data, analysis and actual implementation.
O %comp. of target
Data validation and hosting of IPR information on VPN site, e-conversion of BHEL patents/abstracts and hyper linking
RDE RDE08402
Shortlisting/ Facilitating & Submission of award entries for Corporate/ Unit level IPR awards
O %comp. of traget C
RDE
RDE08500 RDE RDE08600 RDE RDE08601 RDE RDE08602 RDE RDE08603 RDE RDE08604 RDE RDE08700 RDE RDE08701 RDE RDE08800 RDE RDE08900 RDE RDE08901 RDE RDE09000 RDE RDE09001 RDE RDE09002 RDE RDE09003 RDE RDE09100 RDE RDE09200 RDE RDE09300
MIRs and Exception reports IPR Protection Patent Office Journal Scan IPR Opposition
O C O C
IPR Infringement
C
Agreements/Payments to Attorneys and related agencies in IPR area
%comp. of target %No. of IPRs No. of issues covered %comp. of target %comp. of target %comp. of target No. of docs
Y Y N N N
N N N N N
N N N N N
O
Information dissemination in the area of IPM C Organising seminars and programmes on IPM
Y No. of events N No. of Issues
O
IPM Bulletin, data collection/preparation / editing and issue Deciding Maintainability of IPRs
O C %comp. of target No. of docs
Y Y
N N
N N
Obtaining information on Commercialisation / value addition / Utilisation of patents O Patent Intelligence
N %comp. of target %comp. of target No. of docs No. of docs Y N N
N N N N
N N N N
C
Product / Area wise Patent Mapping Patent Search Downloading of patents required during the process related to IPRs
C C
O
Identification of patents of relevance in the areas of interest to BHEL for buying. C Intellectual property assessment C Accomplishment of targets of Unit/NC/Function/Depart ment level Balance Score Card
N No of product serviced Y No. of reports Y Balanced Scorecard Rating (5/4/3/2/1)
N N
N N
RDE RDE09400
Technical Finalisation of Tenders for procurement of New Facilities of capital nature.
RDE
TION KRA MASTER - 2006-07

Suggested Weightage for category A B C
Source of Data for Measurement KRA Remarks
Project status reports submitted to PMS Deptt. & TC/PC
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records Project status reports submitted to PMS Deptt. & TC/PC
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Depart- mental records
Divisional records
Divisional records
Deptt. records
Divisional records
Divisional records
Divisional records
Divisional records
Divisional records
Project report
Project report
Project report
Project report
Project report
Project report Project status reports submitted to PMS Deptt. & TC/PC
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Deptt. records
Comml Deptt. reports
Dept. records
Divisional records
Divisional records
Dept. records
Divisional records
Divisional records
Dept. records
Divisional records
Divisional records Reports submitted to respective units
Divisional records
Divisional records
Divisional records
Divisional records Plg & Mgmnt Services Deptt. Records
Comml. Deptt. records
Divisional records
Divisional records
Divisional records
Divisional records
Comml. Deptt.
Comml. Deptt. records
Divisional records Divisional records
Deptt. records
Deptt. records Departmental records Records of Patents deptt.
Divisional records
Divisional records
Divisional records
Divisional records
Project report
Depart- mental records Record of problems referred Departmental records HR Deptt. HR Deptt. Divisional records
L L L L
L L L M
M L L L
Divisional records
Deptt. records Divisional records
Deptt. records
Divisional records
Record maintained by Audit deptt. Record maintained by Audit deptt.
Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D
Survey Report
Project report
Unit QA/QC
Quality Deptt.
Project report
L L
M M
M M
Departmental records Departmental records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
H L
H M
H H
Deptl. Records Deptl. Records
Deptl. Records
Deptl. Records
M H
H H
H H
Deptl. Records
H H H
H H H
H H H
Deptl. Records Deptl. Records Deptl. Records Rating declared at year end by Corporate / Unit Management
Deptl. Records
Deptl. Records
L M L H H
M H M H H
H H H H H
Deptl. Records Deptl. Records Deptl. Records Deptl. Records Deptl. Records
Deptl. Records
Deptl. Records
Deptl. Records
H M
H M
H M
L H H H
M H H H
M H H H
Deptl. Records Deptl. Records Deptl. Records Deptl. Records
Deptl. Records
H H
H H
H H
Deptl. Records Deptl. Records Rating declared at year end by Corporate / Unit Management
X Departmental plan and record.
RDE0970 0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 0 0 0 0 0 0 0 0 0
RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 RDE0970 0 0 0 0 0 0 0 0
PUBLICITY/PUBLIC RELATIONS FUNCTIO

KRA ID Function ID KRA Description KRA Type Unit of Measurement
PRX00100 PRX00101
PRX PRX
PRX00102
PRX
MEDIA COMMUNICATION PLAN TO ESTABLISH LONG TERM TRUST AMONGST STAKEHOLDERS % INCREASE IN +ve MEDIA COVERAGE OVER LAST YEAR % INCREASE IN RATIO OF +ve MEDIA COVERAGE TO -ve MEDIA COVERAGE OVER LAST YEAR RELEASE OF PRESS NOTES & ENSURING MEDIA COVERAGE AIR-TIME COVERAGE TOP MANAGEMENT INTERVIEWS CONCEPTUALIZATION & FINALIZATION OF PUBLICITY PLAN BY SPECIFIED DATE IMPLEMENTATION OF APPROVED PLAN CONCEPTUALIZATION OF ADVERTISEMENTS RELEASE OF ADVERTISEMENTS RELEASE OF STATUTORY NOTICES/TENDERS WITHIN SPECIFIED TIME IDENTIFYING EXHIBTIONS FOR PARTCIPATION FOR BUSINESS GROWTH NUMBER OF NEW/SPECIFIC EXHIBITS (MODELS/DISPLAY PANELS ETC.) CREATED SAVINGS IN SETTING OF EXHIBITIONS THRU IN-HOUSE DESIGNS NUMBER OF BUSINESS ENQUIRIES GENERATED CONCEIVING OF NEW CORPORATE FILMS COMPLETION OF NEW CORPORATE FILMS
No. of days delayed from scheduled date O O %
% RS. EARNED (NOTIONAL) RS. EARNED (NOTIONAL) NO. OF INTERVIEWS No. of days delayed from scheduled date Number Number Number Time Index
PRX00103 PRX00104 PRX00105
PRX PRX PRX
O O O
PRX00200 PRX00201 PRX00300 PRX00301
PRX PRX PRX PRX
O O O O
PRX00302
PRX
PRX00400
PRX
Number
PRX00401
PRX
Number
PRX00402 PRX00403 PRX00500 PRX00501
PRX PRX PRX PRX
O O O O
RUPEES Number Number Number
PRX00600 PRX00601 PRX00602 PRX00603
PRX PRX PRX PRX
IDENTIFYING THE NEED OF COMMUNICATION THRU PUBLICATIONS DATA COLLECTION FOR DIRECT MAILERS TO CUSTOMERS LAYOUT/ DESIGN/ PRINTING & DISPATCH OF DIRECT MAILER DATA COLLECTION FOR ENGG. NEWS LETTER LAYOUT/ DESIGN/ PRINTING & DISPATCH OF ENGG. NEWS LETTER DATA COLLECTION FOR IN-HOUSE JOURNALS LAYOUT/ DESIGN/ PRINTING & DISPATCH OF IN-HOUSE JOURNALS DATA COLLECTION FOR PRODUCT / CORPORATE PUBLICATIONS LAYOUT/ DESIGN/PRINTING OF PRODUCT/CORPORATE PUBLICATIONS VALUE ADDITION TO TECHNICAL ARTICLES CONTRIBUTED TO NATIONAL/INTERNATIONAL JOURNALS WITHIN SPECIFIED TIME % SATISFACTION LEVEL IN READERSHIP SURVEY (MIN. SAMPLE SIZE 1% OF CIRCULATION) HOSPITALITY & PROTOCOL FOR SATISFACTION OF STAKEHOLDERS TO BUILD LONG TERM RELATIONSHIP % INCREASE IN COMFORT LEVEL BASED ON GUEST FEEDBACK (FEEDBACK BASED ON MIN. 20% OF OCCUPANCY) CORRECTIVE ACTION FINALIZED FOR IMPROVING GUESTS' COMFORT % CORRECTIVE ACTION IMPLEMENTED/TAKEN BASED ON FEEDBACK SURVEY % OCCUPANCY ON BUSINESS/OFFICIAL VISITS OF GUEST HOUSES/TRANSIT FLATS TOTAL MONEY SAVED ON HOTEL BILLS BY LODGING EMPLOYEES IN GUEST HOUSES/TRANSIT FLATS WHILE ON TOUR
O O O O
Number Number Time Index Number Time Index
PRX00604 PRX00605
PRX PRX
O O Number Time Index
PRX00606 PRX00607
PRX PRX
O O Number Time Index
PRX00608
PRX
PRX00609
PRX
% ON TIME
PRX00610
PRX
PRX00700
PRX
% SATISFACTION
PRX00701 PRX00702 PRX00703
PRX PRX PRX
O O O
% Number %
PRX00704
PRX
PRX00705
PRX
RUPEES
PRX00706 PRX00800
PRX PRX
PRX00801
PRX
PRX00900 PRX01000 PRX01001 PRX01002
PRX PRX PRX PRX
% SATISFACTION LEVEL IN STAKEHOLDERS FOR CONDUCTING THEIR VISITS % SATISFACTION THROUGH RANDOM SURVEY OF PARTCIPANTS DURING EVENT MANAGEMENT SYSTEM FORMULATION WITHIN SPECIFIED TIME FOR IMPROVEMENT IN SATISFACTION LEVEL BASED ON FEEDBACK FROM PARTICIPANTS DURING THE EVENT CREATING NEW SYSTEMS WITHIN SPECIFIED TIME FOR BETTER DOWNWARD/UPWARD COMMUNICATION WITHIN THE CREATION OF LAN DATABASE WITHIN SPECIFIED TIME FOR INFORMATION SHARING NUMBER OF PHOTOS ON-LINE MEDIA PRESS NOTES ON-LINE
O O
% % No. of days delayed from scheduled date
C No. of days delayed from scheduled date C C C C No. of days delayed from scheduled date Number Number COL.CM. OF REPORTAGE/DAY Number Time Index
PRX01003 PRX01004 PRX01005
PRX PRX PRX
MEDIA REPORTING ON-LINE PRODUCT CATALOGS/CDs ON-LINE HOSTING OF INHOUSE JOURNALS ONLINE % Updations of On -line information available for the BHEL employees (telephone directory, fax Nos., Mobile Nos. , public utility Nos. etc.) carried out within specified time of the change/event. NEW ON-LINE COMMUNICATION INITIATIVES NO. OF WEB BASED APPLICATIONS DEVELOPED PERCENT UP-TIME HOSTING TIME OF CONTENT NO. OF WEB BASED QUERIES USER SATISFACTION LEVEL OF WEB SURFERS ON WEB PAGE QUALITY (FEEDBACK TO BE BASED ON MI. 20% HITS TO ON-LINE FEEDBACK FORM) % SATISFACTION LEVEL OF COMFORT IN HOLIDAY HOMES (FFEDBACK SURVEY BASED ON MIN. SAMPLE SIZE OF 20% OCCUPANCY)
C C O
PRX01006 PRX01100 PRX01101 PRX01102 PRX01103 PRX01104
PRX PRX PRX PRX PRX PRX
O O C O O O
% Number Number % TIME IN MINS. Number
PRX01105
PRX
PRX01200
PRX
PRX01300
PRX
PRX01400
PRX
PRX01401
PRX
PRX01402
PRX
PRX01403
PRX
PRX01404 PRX01500 PRX01501
PRX PRX PRX
PRX01502 PRX01503
PRX PRX
DATA COLLECTION/ LAYOUT/ PRINTING & DISPATCH OF TELEPHONE DIRECTORY/ GREETING CARDS/ DIARY & CALENDARS CONCEIVING AND PLANNING FOR CORPORATE IDENTITIES FOR ANNUAL DISTRIBUTION BY SPECIFIED DATE DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF DIARY DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF CALENDARS DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF TELEPHONE DIRECTORY DATA COLLECTION/ LAYOUT/ PRINTING AND DESPATCH OF GREETING CARDS NUMBER OF MEMENTOS CORPORATIZED ON-SCHEDULE PROCUREMENT & DISTRIBUTION OF CORPORATE MEMENTOS BY SPECIFIED DATE. EMPANELMENT OF SUPPLIERS BY SPECIFIED DATE FOR PROCUREMENT OF SOUVENIRS DEVELOPMENT OF DESIGN FOR CORPORATISED MEMENTOS IMPROVING COMPETENCIES OF EMPLOYEES THROUGH TRAINING PROGRAMMES SYSTEM DEVELOPMENT BY SPECIFIED DATE FOR INFORMATION SHARING/REPORTING Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks)
Time Index
O No. of days delayed from scheduled date O Time Index O Time Index O Time Index O Time Index O O O Number No. of days delayed from scheduled date No. of days delayed from scheduled date O O Number
PRX01600
PRX
% COVERED No. of days delayed from scheduled date
PRX01700
PRX
PRX01800
PRX
PRX01900
PRX
Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts
% Time Index
PRX02000
PRX
Time Index PRX02100 PRX02200 PRX PRX Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) O O No. of days delayed from scheduled date Time Index
PRX02300 PRX02400 PRX02500 PRX02501
PRX PRX PRX PRX
O O C O Number of new circles TQM Score No. of days delayed from scheduled date Time Index
PRX02502 PRX02600 PRX02700 PRX02800
PRX PRX PRX PRX
C O C C No. of days delayed from scheduled date No. of days delayed from scheduled date Number Time Index
PRX02900
PRX
PRX03000
PRX
PRX03100
PRX
PRX03200
PRX
PRX03300
PRX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Achieving ISO 9000:2000 certification at Deptt. level by specified date DEVELOPING CRITERIA FOR EMPANELMENT & EVALUATION OF AGENCIES/SERVICE PROVIDERS BY SPECIFIED DATE DEVELOPMENT OF SYSTEM BY SPECIFIED DATE FOR ENHANCING NEGOTIATION CAPABILITIES LEADING TO COST REDUCTION COST SAVING EFFECTED THROUGH NEGOTIATIONS
PRX03400
PRX
C No. of days delayed from scheduled date C No. of days delayed from scheduled date C No. of days delayed from scheduled date C O RS SAVED
PRX03500
PRX
PRX03600
PRX
PRX03700 PRX03701
PRX PRX
PRX03800
PRX
PRX03900
PRX
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card % satisfaction level of authors regarding editorial improvements effected on their articles for publishing Creating a resource bank for sharing of resources like hi-resolution images, digitized blow-ups/ posters with Units (Rs.2,000/- each)to synergize the PR function across various units Improvement in Employee Satisfaction Score
Balanced Scorecard Rating (5/4/3/2/1) % satisfaction level of 100% author base
PRX04000 PRX04100
PRX PRX
C O
Number Score
LATIONS FUNCTION KRA MASTER - 2006-07

Critical KRA (Y/N) Special KRA (Y/N) Universal Suggested Weightage for Source of Data for KRA (Y/N) category Measurement A B C
Y Y
Y N
N N
H H
X X
X X
DEPTT. RECORDS NEWS COVERAGE
N N N
N N N
N N N
X X H
X X X
M M X
NEWS COVERAGE NEWSPAPERS CARRYING PRESNOTES DATA LOG DATA LOG
Y N Y N
Y N N N
N N N N
H X X X
X M H X
X H X M
DEPTT. RECORDS PUBLICITY PLAN PERFORMANCE DATA DATA LOG RELEVANT NEWSPAPERS CUTTING TRADE/BUSINESS BODIES & ASSOCIATIONS
DATA LOG
N N N N
N N N N
N N N N
X X X X
H X M X
X M X H
COST COMPARISON WITH MARKET RATE DATA LOG DATA LOG DATA LOG
Y N N N
N N N N
N N N N
H X X X
X M X M
X X M X
DATA LOG DATA LOG
DATA LOG
N N
N N
N N
X X
X M
M X
DATA LOG DATA LOG
N N
N N
N N
X X
X M
M X
DATA LOG DATALOG
DATALOG
DATALOG
SURVEY FEEDBACK
Y N N
N N N
N N N
X X X
H M H
X X X
SURVEY FEEDBACK DATA LOG DATA LOG
DATA LOG
DATA LOG
Y N
N N
N N
M M
H H
X X DATA LOG
Y N N N
Y Y N N
N N N N
H X X X
X H X X
X X M M
DATA LOG DATALOG DATA LOG DATA LOG
N N Y
N N N
N N N
X X X
X X M
M M H
DATA LOG DATA LOG DATALOG
N N Y N N N
N N N N N N
N N N N N N
L X X X X X
L H H M M M
M X XX X X X
Data log
DATA LOG DATA LOG DATA LOG DATA LOG
DATA LOG
DATA LOG
DATA LOG
DATA LOG
N N N
N N Y
N N N
X X X
M M X
H X M DATA LOG DATA LOG
N N
Y N
N N
X X
M M
H H
DATA LOG
DATA LOG
Record maintained by Audit deptt. Record maintained by individual/ deptt.
Y Y
N Y
Y Y
M H
L M
L L
Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D
Y N Y Y
N N N Y
Y Y Y Y
X M H X
M X X M
M X X X
Project report Unit QA/QC Quality Deptt. Action plan document
Y Y N Y
N Y N N
Y Y Y Y
X L M X
X M M M
M H M H
Project report
Project report
Project report
Project report
Project report
Project report
Project report
Project report
Quality Deptt.
N N
Y N
N N
X X
H H
X M
Feedback from Authors
Y Y
N Y
L M
M X
H X
Level 5: 200, Level 4: 190, Level 3: 180, Level 2: 170, Level 1: 160 Survey Report
KRA Remarks
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
PROJECT MANAGEMENT FUNCTION KRA MAS

KRA ID Function KRA Description KRA Type Unit of Measurement Time Index Critical KRA (Y/N) Y Special KRA (Y/N) N
PMX00100 PMX
Timely finalisation of L1 Network O with customer
PMX00101 PMX
Preparation of Draft L1 network O
Time Index
PMX00102 PMX
Finalisation of Draft L1 network with concerned executing agencies
Time Index
PMX00200 PMX
Timely finalisation of L2 Network O with customer (matching with L1)
Time Index
PMX00201 PMX
Preparation of Draft L2 network O
Time Index
PMX00202 PMX
Finalisation of Draft L2 network with Executing agencies
Time Index
PMX00300 PMX
Monitoring/follow up of Engineering drawings/Documents submission and raise timely alarms for preventing delay
% of alarms (exception reports raised within prescribed norm for corrective action
PMX00301 PMX
PMX00302 PMX
PMX00303 PMX
PMX00304 PMX
Ensuring timely submission of master list of Engineering drawings/Documents Reviewing/Finalising Engineering drawings/Documents submission schedule with executing agencies Finalise Engineering drawings/Documents/O&M manuals/final documents submission schedule with cutomer Submission of engineering drawings/documents to customer
Time Index
Time Index
Time Index
Time Index
PMX00305 PMX
Follow up with customer for approval/comments of drawings/documents from customer (on exception basis)
percentage of drawings approved/ commented
PMX00400 PMX
Monitoring/follow up O & M O manuals and all final documents submission and raise timely alarms for preventing delay
% of alarms (exception reports raised within prescribed norm for corrective action Time Index Time Index
PMX00401 PMX PMX00402 PMX
Ensuring timely submission of O master list of O & M manuals Reviewing/Finalising O & M O manuals and all final documents submission schedule with executing agencies / customer
N N
N N
PMX00500 PMX
Monitoring/follow up Supplies from units and raise timely alarms for preventing delay
% of alarms (exception reports raised within prescribed norm for corrective action % of alarms (exception reports raised within prescribed norm for corrective action % of alarms (exception reports raised within prescribed norm for corrective action Percentage of inspection arranged in time % of alarms (exception reports raised within prescribed norm for corrective action Percentage of inspection arranged in time % of alarms (exception reports raised within prescribed norm for corrective action
PMX00501 PMX
Regular monitoring/follow up O with manufacturing units and raise timely alarms in respective areas
PMX00502 PMX
Review of detailed O manufacturing plan of units and raise timely alarms
PMX00503 PMX
Coordination with customers O intradeptt for timely Inspection at units/BO Monitoring/follow up BOI/BOP O Supplies and raise timely alarms for preventing delay
PMX00600 PMX
PMX00601 PMX
PMX00602 PMX
Coordination with O customers/suppliers/intradeptt for timely Inspection at venders works Regular monitoring/follow up O with concerned agencies and raise timely alarms in respective areas
PMX00700 PMX
Follow up for Resolution of O Interface inputs and raise timely alarms for preventing delay
% of alarms (exception reports raised within prescribed norm for corrective action % of alarms (exception reports raised within prescribed norm for corrective action % of alarms (exception reports raised within prescribed norm for corrective action
PMX00701 PMX
Finalise Interface inputs submission schedule with concerned,Regular monitoring/follow up with concerned agencies and raise alarms
PMX00800 PMX
Monitoring/follow up of construction milestones and raise timely alarms for preventing delay
PMX00801 PMX
Identify critical pending inputs O (supply/ cutomer inputs/ drawing document etc) for milestones within specified time Regular monitoring/follow up with concerned agencies and raise alarms O
% of inputs Y identified within specified time
PMX00802 PMX
PMX00900 PMX
Ensuring Timely submission of O Reports to Customer/Ministry as per scheduled/agreed dates Freezing of format/content of O progress report within specified time Ensuring Timely availability of O reports from executing agencies for submission to customers
PMX00901 PMX
% of alarms (exception reports raised within prescribed norm for corrective action % of reports submitted within agreed dates Time Index
PMX00902 PMX
% of reports availability within prescribed norm
PMX01000 PMX
Acievement of Budgeted Physical Turnover Regular monitoring/follow up with concerned agencies and raise alarms
PMX01001 PMX
% age achievementactual/Budget % of alarms (exception reports raised within prescribed norm for corrective action % age achievementactual/Budget % of alarms (exception reports raised within prescribed norm for corrective action % age achievementactual/target
PMX01100 PMX
Acievement of Budgeted financial Turnover Regular monitoring/follow up with concerned agencies and raise alarms
PMX01101 PMX
PMX01102 PMX
Engineering Support for Turnover
PMX01103 PMX
Engineering Support to Turnover
% age achievementactual/target
PMX01104 PMX
Engineering support for Turnover
% age achievementactual/target
PMX01200 PMX
Acievement of Billing
PMX01201 PMX
PMX01202 PMX
Ensuring timely submission/approval of billing schedule from customer Ensuring timely availability of documents from concerned for raising bills within specified no. of days from completion of activity
% age achievementactual/Budget Time Index
PMX01203 PMX
Ensuring timely submission of O Equipment Performance BG as per format agreed with customer (7 days before raising bill) Regular monitoring/follow up with concerned agencies and raise alarms O
% of documents availability within prescribed norm % submission within prescribed norm. % of alarms (exception reports raised within prescribed norm for corrective action % age achievementactual/Budget % of Bills verified within prescribed norm Rs crores
PMX01204 PMX
PMX01300 PMX
Acievement of cash collection
PMX01301 PMX
Ensuring timely verification of bills
PMX01302 PMX
Cash collection for withheld outstandings ( as at end of previous year)
PMX01303 PMX
Regular monitoring/follow up with concerned agencies and raise alarms
% of alarms (exception reports raised within prescribed norm for corrective action Time Index
PMX01400 PMX
PMX01500 PMX
Ensuring Timely availability of O inputs for floating of enquiries for erection subcontracts Coordinating and monitoring for O timely PG Test of BHEL/BOP packages and raising timely alarms
PMX01501 PMX
Coordination and monitoring for O timely submission/approval of PG test procedure
PMX01502 PMX
Follow up with concerned agencies for Ensuring early liquidation of punch points for taking up PG test and raise timely alarms
PMX01600 PMX
Ensuring Technical closure of identified contracts
PMX01601 PMX
Consolidation/communication of O punch points of all concerned agencies within 2 months of trial operation of set Regular review and follow up O with concerned regarding contract closing and raise timely alarms for preventing delay
PMX01602 PMX
% of alarms (exception reports raised within prescribed norm for corrective action % of alarms (exception reports raised within prescribed norm for corrective action % of alarms (exception reports raised within prescribed norm for corrective action % age achievementactual/planned % Communication done within prescribed norm % of Alarms (exception reports) raised within prescribed norm for corrective action
PMX01700 PMX
PMX01701 PMX
PMX01702 PMX
Ensuring Timely shipment of material from Port to overseas projects by Coordination with mfg units/ROD Ensuring timely submission of package details for shipment and finalisation of shipping arrangement by ROD ( one month before shipment) Follow up with concerned agencies for ensuring timely availability of identified packages for each shipment and raising alarm signals
Time Index
% Arranged within prescribed norm
PMX01703 PMX
Ensuring Timely availability of all O documents for customs clearance of cargo(4 days before arrival of ship) Ensuring timely finalisation of insurance/ECGC cover.(within 15 days before shipment) O
PMX01704 PMX
% of alarms N (exception reports raised within prescribed norm for corrective action % Availability of N documents within prescribed norm % finalisation N within prescribed norm % Approvals within prescribed norm Time Index N
PMX01705 PMX
Ensuring approval of statutory authority as required(within 15 days before shipment)
PMX01800 PMX
Ensuring timely O Submission/approval of Contract coordination procedure Ensuring Timely availability of O required inputs for preparation of technical specifications/ procedures from other agencies Ensuring Timely response to O customers enhancing customer satisfaction ( Initial Response to go within 3 days) Contact concerned agencies for O quick feedback within 2 days of receipt of letter
PMX01900 PMX
Time Index
PMX02000 PMX
PMX02001 PMX
% Initial responses within prescribed norm % Contact established within prescribed norm
PMX02100 PMX
Improvement in customer satisfation index (CSI) wrt previous year Reduction in no. of customer complaints
PMX02200 PMX
Percentage of action points taken/total action points % Reduction over last year
PMX02201 PMX
Analyse/ communication to O concerned agencies and putting action plan for implementation Ensuring Timely review/resolution of critical issues and putting up focussed issues for MCM O
PMX02300 PMX
PMX02301 PMX
Preparation/Communication of O PRE-MCM agenda points to concerned 15 days before MCM Preparation/Communication of O MCM agenda points to concerned(at least 7 days before MCM) Review and submission of O various MIRs like monthly DHI reports/ fortnightly reports to CMD on projects. Coordination with various units O for signing of MOU for PP & SIP
% complaints N for which action plan implemented Percentage of N issues resolved/total issues reviewed in PRE-MCM review Time Index N
PMX02302 PMX
Time Index
PMX02400 PMX
Time Index
PMX02500 PMX
No. of days N delayed from scheduled date Time Index N
PMX02700 PMX
PMX02701 PMX
Organizing review meetings with CEA as per schedule Coordination with various executing agencies for consolidating project information as per CEA format 1 week before Meeting date Developing IT based systems for enhancing Project management capability Identification of systems to be developed and Preparation of action plan for development of system by specified date
O O
N Y
No. of days N delayed from scheduled date
Time Index
PMX02702 PMX
Develop the system by scheduled date
No. of days N delayed from scheduled date No. of days N delayed from scheduled date No. of days N delayed from scheduled date Number N
PMX02703 PMX
Implementation of system by scheduled date
PMX02800 PMX
Develop systems by scheduled date for sharing of Knowledge
PMX02801 PMX
PMX02900 PMX
PMX03000 PMX
Documenting unique C experiences during project execution which can be shared with others for their benefit (At least 1 per project) Develop a system within C specified time for Documentation of project history record of delays and conflicts and its resolution Development of system by C specified date for improving External customer satisfation index (CSI)
PMX03001 PMX
Development of questionaire with consultant
No. of days N delayed from scheduled date No. of days N delayed from scheduled date No. of days N delayed from scheduled date No. of days N delayed from scheduled date
PMX03002 PMX
Identify list of customers to be covered and conductance of survey by consultant
PMX03003 PMX
Analysis of customer feedback C and development of action plan for improvenment Development of system for improving Internal customer satisfation index (CSI) C
PMX03100 PMX
PMX03101 PMX
Development of questionaire with consultant
PMX03102 PMX
Conductance of survey by consultant
No. of days N delayed from scheduled date No. of days N delayed from scheduled date No. of days N delayed from scheduled date No. of days N delayed from scheduled date % of Replies within prescribed norm Y
PMX03103 PMX
analysis of feedback and development of action plan for improvenment Develop a system for registering/resolution of customer complaints Develop a system for early contract closing
PMX03200 PMX
PMX03300 PMX
PMX03400 PMX
PMX03500 PMX
Reply/settlement of Internal O Audit paras within specified time (4 weeks)
% of Replies within prescribed norm
PMX03600 PMX
PMX03700 PMX
Timely inputs to unit/corporate finance for inter-unit reconciliation of accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date
Time Index
% Inputs furnished in time
PMX03800 PMX
No. of days Y delayed from scheduled date Number TQM Score N Y
Increase in no. of active Quality O Circles in the deptt. Achieving Business excellence C thru' TQM at Deptt. level Preparation of action plan based O on Position report
N N
PMX04001 PMX
No. of days Y delayed from scheduled date Time Index Y
PMX04002 PMX
Implementation of Improvement C projects identified in the Position Report as per schedule
PMX04100 PMX
Development of Knowledge management Portal
No. of days Y delayed from scheduled date Number N
PMX04200 PMX
Contributing case studies etc.for C Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C C
Time Index
N Y
PMX04500 PMX
PMX04600 PMX
PMX04700 PMX
PMX04800 PMX
PMX04900 PMX
PMX05000 PMX
Develop system for capturing total actual project cost in specified time ISO coordination work in projects deptt/assistance in audit
No. of days N delayed from scheduled date Time Index N
PMX05100 PMX
PMX05200 PMX
PMX05300 PMX
Organising customer training programme as per contractual obligation Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
% adherence to N contractual requirement Balanced Y Scorecard Rating (5/4/3/2/1)
PMX05400 PMX
ABSORPTION OF NEW C TECHNOLOGY WITH RESPECT TO TURBO GENERATOR SUPPLIED FOR KUDANKULAM NUCLEAR POWER PROJECT - 2 X 1000 MWe.- SUPPLIES BY RUSSIA
Time Index
PMX05500 PMX
ABSORPTION OF NEW C TECHNOLOGY WITH RESPECT TO KAIGA NUCLEAR PROJECT UNITS 3 & 4 - SUPPLY BY M/S. OJSC TURBOATOM, UKRAINE.
Time Index
PMX05600 PMX
Improvement in Employee Satisfaction Score
Score
UNCTION KRA MASTER - 2006-07

Universal KRA (Y/N) N Suggested Weightage for category A B C H X X Source of Data KRA Remarks for Measurement As per agreed schedule and actual dates as per record to be maintained by appraisee As per agreed schedule and actual dates as per record to be maintained by appraisee As per agreed schedule and actual dates as per record to be maintained by appraisee As per agreed schedule and actual dates as per record to be maintained by appraisee As per agreed schedule and actual dates as per record to be maintained by appraisee As per agreed schedule and actual dates as per record to be maintained by appraisee Record Criteria : fortnightly ecception reports to be generated by appraisee (with or without exceptions) Taskforce Recommendations
Record
Record
Record
As per record of receipt and forwarding note Criteria: drawings to be forwarded to customer within 48 hrs of receipt from concerned agency As per record of receipt of exception report Criteria : comments/approv al within 10 days of receipt of exception report from concerned agency Record Criteria : fortnightly ecception reports to be generated by appraisee (with or without exceptions) Record Record
N N
X X
L L
X X
Record Criteria : fortnightly ecception reports to be generated by appraisee (with or without exceptions) Record
Record
Record
Record
Record Criteria : fortnightly ecception reports to be generated by appraisee (with or without exceptions) Record To be renumber ed as PMX0070 1
Record
as per agreed date
as per agreed date as per agreed date
Budget
Record Criteria : monthly ecception reports to be generated by appraisee (with or without exceptions)
Budget
Approved Billing Schedule
Earlier E-MAP included above KRA. Hence this request for new KRA.
Approved BBU
Unit of Measure ment to be changed to "% age achievem entactual/targ et Above KRA was used Unit of in earlier eMaps Measure ment to be changed to "% age achievem entactual/targ et
Approved Billing Schedule
Earlier Emap cycles included the above KRA. Hence this request for New KRA
Unit of Measure ment to be changed to "% age achievem entactual/targ et
Budget
as per agreed schedule Record
as per agreed date
Budget
Record
Record
Sch.input date and Record of actual dates Agreed sch date and record of actual datesRecord
Record
Record
To be renumber ed as PMX0150 2.
Plan given by Marketing group Prtocol signed with customer at site
Record
Record
Record
Alarms raised to be recorded systematically by appraisee
To be Renumber ed as PMX0170 1. To be Renumber ed as PMX0170 2.
Record
Record
Record
To be Renumber ed as PMX0170 3. To be Renumber ed as PMX0170 4. To be Renumber ed as PMX0170 5.
Scheduled contractual date and Record for actual date Agreed input schedule and Record for actual dates Record of letters received from customer
Record
Record Criteria : Customer survey report Record Criteria : Letters addressed to ED/GGM. Record
Record
Record
Record
Record
Record
N N
X X
M M
X X
Record Record
Record
Record
Record
Record
Record
Record Criteria : at least one per person during the year Record
Record Criteria :CQA to appoint agency and questionnaire to be approved by D(HR) Record
Record
Record
Record Criteria :CQA to appoint agency and questionnaire to be approved by concerned Record
Record
Record
Record
Record
Targets to be set as follows: 100% casesL5; 95-99% casesL4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Targets to be set as follows: 100% casesL5; 95-99% casesL4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
Y Y
M H
X X
X X
Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Unit QA/QC Quality Deptt.
Project report
Y N
X H
M H
H H
Project report
Project report
Project report
Project report
Project report
Project report
As per deptt.record
Since coordinati on work will involve more than 1 result area, Unit of measure ment has to be Time Index.
Project report
This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assigned a weightage upto 100% This PSSR project specific. Clarificatio n to be given by PSSR as to how this will be measured .
Project schedule
Schedule as agreed in action plan
This PSSR project specific. Clarificatio n to be given by PSSR as to how this will be measured .
Survey Report
Recommendations
VIGILANCE FUNCTION KRA MASTER - 2006-0

KRA ID Function KRA Description KRA Type O Unit of Measurement
Critical KRA (Y/N)

Yes
Special Universal KRA KRA (Y/N) (Y/N)

N N
VGX00100
VGX
Percentage of complaints processed within 1 month of its receipt. Percentage of investigations completed within 6 months from the date of registration. Percentage of investigation reports processed for FSA within 1 month of its receipt. Percentage of enquiry reports processed for SSA within 1 month of its receipt. No. of Vigilance inspections / surprise checks completed vis-vis annual plan. Completion of System Study during the year vis--vis annual plan Number of training programmes conducted vis--vis annual plan. Inspection of purchase orders / contracts as per the guidelines suggested by CTE/CVC. Identifying employees working in sensitive areas for period more than 10 years and taking up with the Unit Management (under intimation to CVO) on a monthly basis for their rotation. No. of Vigilance Committee Meeting minutes sent to CVO No. of Property Returns scrutinised Timely submission of Monthly/Quarterly/Annual reports Timely processing of vigilance clearance within specified time Updation of Vigilance Home page Identifying material codes with less than 3 registered vendors and taking up with the Unit Management on a montlhy basis for registration of additional vendors.
% % % % Number Number Number Number
VGX00200
VGX
Yes
VGX00300
VGX
Yes
VGX00400
VGX
Yes
VGX00500
VGX
Yes
VGX00600
VGX
Yes
VGX00700
VGX
Yes
VGX00800
VGX
Yes
VGX00900
VGX
Number
Yes
VGX01000 VGX01100 VGX01200
VGX VGX VGX
O O O
Number Number Time Index Time Index Number Number
Yes Yes Yes
N N N
N N N
VGX01300
VGX
Yes
VGX01400 VGX01500
VGX VGX
O C
Yes Yes
N N
N N
VGX01600
VGX
VGX01700
VGX
Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report
VGX01800
VGX
Time Index
VGX01900
VGX
Time Index
VGX02000
VGX
VGX02100
VGX
VGX02200
VGX
Time Index
VGX02300
VGX
Number of new circles TQM Score Y
VGX02400
VGX
VGX02500
VGX
VGX02600
VGX
VGX02700
VGX
Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule
VGX02800
VGX
VGX02900
VGX
Time Index
VGX03000
VGX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
VGX03100
VGX
VGX03200
VGX
VGX03300
VGX
VGX03400
VGX
VGX03500
VGX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Accomplishment of targets C of Unit/NC/Function/Departm ent level Balance Score Card
VGX03600
VGX
ASTER - 2006-07
Suggested Weightage for category A B C
H H H Source of Data for Measurement Complaint Register KRA Remarks -
Case Register
Case Register
Case Register
Annual Plan
Annual Plan
Annual Plan
Annual Plan
Monthly Performance Report
H M M
H M M
H M M
Annual Plan Annual Plan Annual Plan
Record maintained by Department Annual Plan Monthly Performance Report
L H
L H
L H
Record maintained by individual/ deptt.
Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report
Project report
Unit QA/QC
Quality Deptt.
Project report
Project report
Project report
Project report
Project report
Project report
Project report
Project report
PRODUCTIVITY / MS FUNCTION KRA MAST

KRA Id Function KRA Description KRA Type Unit of Measurement Critical KRA (Y/N)
MSX00100
MSX
Organising Theme based drives/ Suggestors & IMPRESS Workshops/ Productivity Competitions/ Award functions etc Creation, implementation, operation and refinement of the on-line system for registration of Suggestions Monitoring the status of suggestions through periodic exception reports, generated as per schedule. Processing of Suggestions & award payment within specified Time. Creation, implementation, operation and refinement of the on-line system for registration of Improvement Projects Monitoring the status of Improvement Projects through periodic exception reports, generated as per schedule. Processing and evaluation of Improvement projects & award payment within specified Time. Cost reduction thro projects undertaken in Productivity Thrust Areas viz. Value engineering/ Economic Buying/ material Utilisation/ Energy Conservation/ Scrap Reduction/ War on Wastage, etc. Analysis & Feedback on Productivity related performance parameters within specified time, including timely trend reports. Shortlisting/ Facilitating & Submission of award entries for Corporate/ State/ National level awards viz. Excel/ VRP/ SV/ NPC/ INSSAN etc.
Nos. of programmes
MSX00200
MSX
Nos. of suggestions registered. Nos of reports issued
MSX00201
MSX
MSX00202
MSX
% awarded within specified time Nos. of projects registered.
MSX00300
MSX
MSX00301
MSX
Nos of reports issued
MSX00302
MSX
% awarded within specified time Total Savings as % of Budget value
MSX00303
MSX
MSX00400
MSX
MSX00500
MSX
Targetted Nos. of entries
MSX00501
MSX
MSX00502
MSX
Scanning of opportunities and organising Targetted No. of Entries Screening / Refinement and Submission of Entries Formulate/ Issue & implemention of Productivity function related policy/ Guidelines viz. Award Scheme for Improvement Projects. Development & Issue of productivity related policy guidelines Follow up Implementation of productivity related policy guidelines. Processing of entries from different units, for Excel awards, within specified period for function in Nov Awareness generation to imbibe productivity culture amongst employees Imparting specialised inputs through training programmes/ inter unit exchange Scanning best practices and sharing case-studies.
Targetted Nos. of proposals Days before due date for submission No. of days delayed from scheduled date
MSX00600
MSX
MSX00601
MSX
MSX00602
MSX
No. of days delayed from scheduled date % Area covered
MSX00700
MSX
No. of days delayed from scheduled date Nos of initiatives planned Mandays
MSX00800
MSX
MSX00801
MSX
MSX00802
MSX
MSX00900
MSX
MSX01000
MSX
Create a system for capturing the savings from PIP's and suggestions Preparing a compendium of award winners Maintaining a knowledge sharing portal for Productivity issues Creating a web based system to track the progress of productivity projects Development of new systems/ Mgmt. Instruction within specified time. System Modifications within specified time Form Design/ Improvement/ Simplification
MSX01100
MSX
MSX01200
MSX
MSX01300
MSX
MSX01400
MSX
MSX01500
MSX
No. of case studies hosted on the Knowledge sharing portal No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Number
MSX01600
MSX
Organise Pre-Audit* preparedness review.
MSX01601 MSX01700
MSX MSX
MSX01701
MSX
Auditing targetted number of MIs by the systems' group Evaluation of 'Works Contract' proposal based on norms & Target within specfied time Building & Updating database for evaluation Proposal Scrutiny & Recommendation Recommendation for Redeployment of manpower to deficit area Plan/ Conduct & Finalise studies for Review/ Development of Norms Norms Development IE
O O
MSX01702
MSX
MSX01800
MSX
MSX01900
MSX
MSX01901
MSX
MSX01902
MSX
Revalidation of Time Standards
MSX02000
MSX
MSX02100
MSX
MSX02200
MSX
MSX02201 MSX02300
MSX MSX
MSX02301
MSX
Savings through IE studies/scrutiny in areas viz Indirect material/ Maintenance/ Spares/Tooling etc Plan/ Conduct & Implement Studies for Methods / Systems Improvement Post Investment Evaluation of Schemes / Major Capital Items within specified time Facilitating Improvement in utilization of critical M/cs Development/ Approval & Implementation of Proposal for Relocation of Plant & M/cs / office area. Developing Alternative layouts Plant and M/c and office Implementation of Approved Relocation Plan in specified time. Recommendation/ Approval for disposal of Redundant Plant & M/cs
% closing of MI related NCRs, raised during previous Audit. % achievement of target No. of WC proposals evaluated. No. of days delayed from scheduled date No. of days delayed from scheduled date % recommendation s met No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date % achieved / targeted
N Y
O O
No. of days delayed from scheduled date % evaluations completed wrt planned. % improvement achieved No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
N Y
MSX02302
MSX
MSX02400
MSX
MSX02401
MSX
Identification of redundant facilities Formulation of proposals for approval of disposal of redundant facilities within specified time Facilitating transfer/ disposal of surplus/ Condemned Plant & M/cs Completion of Special Assignments as per request Achievement of 'Unit Level' targets for major improvement initiatives like '5S' Implementation Facilitating Implemenation of 5-Sspecific milestones Audit & Computation of 5-S Index in areas covered. Review of BIS standards ( and like documents ), as per specified time schedule Implementation of Productivity Linked Incentive scheme / Approval of proposal of Extended hours Reply to Govt. Audit queries, Inspection report paras, Action Taken Reports etc. furnished within specified time (2 weeks)
MSX02402
MSX
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index Index/ Score
MSX02403
MSX
MSX02500 MSX02600
MSX MSX
C O
N N
MSX02601
MSX
MSX02602 MSX02700
MSX MSX
O O
100XNos. of areas covered / Nos. planned Number No. of days delayed from scheduled date No. of days delayed from scheduled date %
N N
MSX02800
MSX
MSX02900
MSX
MSX03000
MSX
Reply/settlement of Internal Audit paras within specified time (4 weeks)
MSX03100
MSX
MSX03200
MSX
MSX03300
MSX
Timely inputs to unit/ corporate finance for inter-unit reconciliation of accounts Timely inputs to unit/ corporate finance for BUDGET/ FLASH/ MIRs etc. Finalisation of Functional scorecard by specified date
Time Index
Time Index
MSX03400
MSX
Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
Score
MSX03401
MSX
Time Index
MSX03500 MSX03600 MSX03601
MSX MSX MSX
O C O
Number of new circles TQM Score No. of days delayed from scheduled date Time Index
N Y Y
MSX03602
MSX
MSX03700
MSX
MSX03800
MSX
MSX03900 MSX04000
MSX MSX
C C
Y N
MSX04100
MSX
MSX04200
MSX
MSX04300
MSX
MSX04400
MSX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
MSX04500
MSX
MSX04600
MSX
NCTION KRA MASTER - 2006-07

Special KRA (Y/N) N Universal KRA (Y/N) N Suggested Weightage for category A B C H H H Source Of Data For Measurement KRA Remarks
Score Card
Score Card On-line system MIR
Manual registration, to be switched to online system.
As per Plan Deptt records
Deptt. Record / Mgmt. Instruction Score Card On-line system MIR IMPRES
On-line system
On-line system
Score Card On-line system MIR
Nomination Proposals
Deptt. Record
As per Deptt plan
As per implementation plan As per implementation plan As per plan
As per Plan
As per Plan
As per Plan
Certification by HOD
may be deleted in 0708
Departmental record
On-line record
Certification by HOD
may be deleted 0708
As per Plan
Departmental record
System file
Audit report
N N
N N
M H
H M
H L
As per plan WC Proposals
As per Plan
As per Plan
Redeployment plan Actual Posting As per Plan
As per Plan
As per Plan
Budget proposals study Reports
As per Plan
Depttal records
N Y
N N
M H
H M
H H
BSC & MIR 20.2 Proposals
Proposals
Proposals
As per Plan
As per Plan
Proposal records
As per Plan
N N
N N
M H
H M
M M
Reports BSC/ Audit Document
Departmental plan
N Y
N N
M M
H M
H L
Audit sheets Departmental records
Proposal records
Record maintained by Targets to be set as Audit deptt. follows: 100% casesL5; 95-99% casesL4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Record maintained by Targets to be set as Audit deptt. follows: 100% casesL5; 95-99% casesL4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D
Survey Report
Project report
N N Y
Y Y Y
M H X
X X M
X X X
Unit QA/QC Quality Deptt. Action plan document
Project report
Case Document
N Y
Y Y
X H
M H
H H
Project report
Project report
Project report
Project report
Project report
Rating declared at year This KRA will be end by Corporate / Unit taken by Head of Unit Management /Function / Department , if covered under MAP, and can be assigned a weightage upto 100%
QUALITY FUNCTION KRA MASTER

KRA id Function KRA Description KRA Type Unit of Critical Special Measurement KRA KRA (Y/N) (Y/N) % Cleared as per norms Y N
QAX00100
QAX
Timely disposition of Product NCRs/ SDRs as per Department Plan/Procedure
QAX00200
QAX
QAX00300
QAX
QAX00400
QAX
QAX00500
QAX
QAX00600
QAX
First time clearance in Inspection/Testing by Third Party Inspection Agency/ Customer Timely inspection/testing during inprocess/ final stages of Manufactured/ BoI's Timely issue of Inspection/ Testing Reports for manufactured/ BoI's Reduction in time taken to clear inspection/ calibration/ testing requisitions through improvement in planning process. Improvement in time taken to submit quality documentation/ Inspection reports/ Log sheets etc. Improvement in number of stages for Self inspection (checked by task performer) Identification of new self inspection stages to be introduced. Training & Qualification of task performers of identified stages.
% requests cleared in first time % Cleared as per norms % Cleared as per norms % based on previous year
% based on previous year
QAX00700
QAX
% over previous year % as per plan
QAX00701
QAX
QAX00702
QAX
% Eligible Task Performers trained Date
QAX00703
QAX
QAX00704
QAX
Development and implementation of training and qualification modules for task performers of identified stages. Pilot Implementation of self inspection by qualified task performer
% as per plan
QAX00705 QAX00800
QAX QAX
QAX00900
QAX
QAX01000
QAX
QAX01100
QAX
QAX01200
QAX
Surveillance of self-inspection stages as per plan Coordination with Statutory /Customer agencies for necessary clearance as per schedule Review of Risk/ Hazard Analysis to establish safety standards during inspection and testing Compliance to safety standards during inspection/testing Planning/ organising/ monitoring timely inspection of BOIs Measuring instruments calibrated in time as per department plan/procedure
O O
% as per plan % Cleared as per norms
N N
% reviewed as per plan
% compliance
Time Index
% calibrated within specified time
QAX01300
QAX
QAX01400 QAX01500 QAX01600
QAX QAX QAX
QAX01700
QAX
Calibration of Non BHEL instruments/ gauges within specified time Interlab Testing/ Proficiency Testing as per schedule Procurement of equipment / consumables Development of systems to assess uncertainty of measurement during calibration and testing Evaluation of uncertainty of identified measurements/ calibration and testing Generation of external business from Lab/Testing/Caliberation facilities Timely disposition of SARs/ CARs/ SFRs/ SSARs as per Department Plan/Procedure
C O C
% calibrated within specified time z value/ En Value % as per plan No. of days delayed from scheduled date % of identified measurements
N N Y
QAX01800
QAX
Rs. Lakhs
QAX01900
QAX
% Cleared as per norms
QAX02000
QAX
Product/Milestone/Process audit as per plan (Inter Unit/ In-house/ Vendor/ Site/ Subcontractor etc.)
% Agreed improvement opportunities to identified
QAX02100
QAX
Organising System audit (Intra/Inter Unit/Divn.) to bring out improvement at Unit/Divn. Levels
Timely closure of System NCRs ensuring CA/PA
QAX02200 QAX02300 QAX02400
QAX QAX QAX
QAX02500
QAX
Participation in System audit as per plan Improvement in number of "Active" Quality Circles. Organising/ undertaking Quality Circle related activities including QC Convention Release of Quality documentation (eg: Vendor list/ Type Test reports/ Procedures QP/FQP etc.) with due customer approval (if required) within specified time. Development of identified quality systems and documentation within specified time as per plan Development of System to measure effectiveness of Third Party Inspection Agencies Achieving New Quality accreditations/ certificates and awards. Development of New measurement techniques including automation / Testing procedures/ standards/ processes, as per plan Computerization of identified projects / Systems as per plan Development of System Pilot implementation of computerisation
O O O
% participated to plan % over previous year Time Index
Y Y
N N N
% released as per plan
QAX02600
QAX
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date % completed as per plan
QAX02700
QAX
QAX02800
QAX
QAX02900
QAX
QAX03000 QAX03001 QAX03002
QAX QAX QAX
C C C
Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
N Y Y
QAX03003
QAX
Institutionalisation of computerised system as per plan
QAX03100
QAX
Development of System to measure Quality Index of products/processes (Eg. QTM) Study of Systems in practice at other places as per plan
Time Index
QAX03101
QAX
QAX03102
QAX
QAX03103
QAX
System Design and development including computerisation as per milestones/plan Pilot Implementation and course correction of System
No. of days delayed from scheduled date No. of days delayed from scheduled date % completed as per plan No. of days delayed from scheduled date Number Y
QAX03104
QAX
Institutionalisation of the system as per plan
QAX03105
QAX
QAX03200
QAX
Development of quality systems in line with ISO 9001 requirements as per plan Development of Knowledge management Portal
QAX03300
QAX
Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Timely disposition of (Quality function related attributes) of Customer Complaints as per Department Plan/Procedure Investigation of Customer Complaints/ Customer related Quality Issues assigned to individual/ individual as part of a team. Improvement of Internal (Intra Unit/ Division) Customer Perception score related to Quality Function
QAX03400 QAX03500
QAX QAX
C O
Time Index % as per norms
Y Y
N N
QAX03600
QAX
QAX03700
QAX
% Issues resolved and remedial measures implemented % Improvement in Internal Customer Satisfaction Score No. of days delayed from scheduled date
QAX03701
QAX
Analysis of feedback of Internal Customer Perception Survey (ICPS)
QAX03702
QAX
Develop time-bound plans for corrective/ preventive actions
No. of days delayed from scheduled date % of planned actions implemented % trained to total planned
QAX03703
QAX
Implementation of action plans Quality function personnel (NDT/ Auditors etc) trained and certified/ recertified as per plan. Improvement in systems and processes to reduce product nonconformances like MDRs, SARs, CARs, SDRs & SSARs Development of system for data capturing/ root cause analysis and identification of corrective/preventive actions Data Compilation as per plan
QAX03800
QAX
QAX03900
QAX
% based on previous year
QAX03901
QAX
No. of days delayed from scheduled date No. of days delayed from scheduled date % NCRs covered % root causes covered
QAX03902
QAX
QAX03903
QAX
QAX03904
QAX
QAX03905
QAX
QAX03906
QAX
Root Cause Analysis of nonconformities raised during identified period. Develop time-bound plans for corrective/ preventive actions covering identified Root Causes of product NCRs Monitor Implementation of action plans to reduce nonconformities Effectiveness of action plans to reduce product nonconformances attributed to Quality Function. Improvement in systems and processes to reduce Cost of rework/ rejection Development of system for data capturing of the cost of rework and rejection Develop time-bound plans for corrective/ preventive actions through Root Cause Analysis of rework/rejection
QAX04000
QAX
% of planned actions implemented % of repeat NCRs attributed to Quality Function % based on previous year No. of days delayed from scheduled date No. of days delayed from scheduled date
QAX04001
QAX
QAX04002
QAX
QAX04003
QAX
Implementation of action plans to reduce cost of rework/rejection Improvement in systems and processes to reduce customer complaints attributed to Quality Function Data Compilation of Customer Complaints as per plan
No. of days delayed from scheduled date % reduction based on previous year
QAX04100
QAX
QAX04101
QAX
No. of days delayed from scheduled date % Customer complaints covered
QAX04102
QAX
Root Cause Analysis of Customer Complaints
QAX04103
QAX
QAX04104
QAX
Develop time bound plan for Corrective and Preventive actions covering identified root causes. Implementation of action plans to reduce Quality function related Customer Complaints Improvement in Quality Index (QI) of identified processes of Quality function (QTM level).
% root causes covered
% of planned actions implemented % based on QI at the beginning of year after including new characteristics No. of days delayed from scheduled date No. of days delayed from scheduled date % implemented as per plan % Implemented to identified
QAX04200
QAX
QAX04201
QAX
Analysis of Quality Index data to identify potential areas for improvement as per plan Develop time bound plan for bringing improvement in identified areas of Quality Index Implementation of action plan for improving Quality Index Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
QAX04202
QAX
QAX04203
QAX
QAX04300
QAX
QAX04400
QAX
QAX04500
QAX
QAX04600
QAX
QAX04700
QAX
QAX04800
QAX
QAX04900
QAX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Process/Product improvements through SQC/Six Sigma Projects (as indicated in action plan) Process/Product improvements through FMEA/ QFD Projects (as indicated in action plan) Improvements through implementation of 5S in Quality function Process/Product improvements through Benchmarking projects
Time Index
QAX05000
QAX
Time Index
QAX05100
QAX
Time Index
QAX05200
QAX
Number of processes/ products
QAX05201
QAX
Collect and document best practices
QAX05202
QAX
Gap analysis of identified processes w.r.t. best practices Development of time-bound action plans for improvement Implementation of action plans
QAX05203 QAX05204
QAX QAX
C O
Time Index % of planned actions implemented %issues implemented to identified % completed as per schedule
QAX05300
QAX
QAX05400
QAX
QAX05500
QAX
Organising management reviews for review and resolution of issues Organising Annual TQ assessment to bring out improvements at Units/ Divisions as per schedule Achieving Business Excellence through improvement in Key Business Processes Preparation of Action plan based on TQ Feedback report and other initiatives Review and monitoring of action plans Preparation of Position report
TQ Score
QAX05501
QAX
No. of days delayed from scheduled date % of planned actions implemented No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Number of Papers
QAX05502
QAX
QAX05503
QAX
QAX05504
QAX
Dissemination of Position report and preparation for site visit as per schedule Development of modules for bringing TQ Culture/ improving TQ Status Publication of journals/Technical reports/MIR s
QAX05600
QAX
QAX05700
QAX
QAX05800
QAX
QAX05900
QAX
Number of Papers presented/published in National/International Seminars/Journals Enhancing maturity Level of Quality Systems
% Systems improved
QAX05901
QAX
QAX05902
QAX
QAX05903
QAX
Identify critical systems impacting on business results/ customer satisfaction Gap analysis of identified critical systems through review of adequacy and compliance Development of time-bound action plans for improvement Implementation of action plans Vendor development/ assessment as per requests Support to other departments/site on specialised services (Eg: RLA/ Site support/ Testing/ IT/ Tenders etc) as per schedule. Uptime (Availability) of testing equipment/ Instrument and guages (including master gauges) Enhancement of capability of identified measurement/ testing/ calibration facilities/processes Outsourcing identified Services (Example: Third Party Inspection agencies/ Service providers like Agency for undertaking Customer Satisfaction Survey etc.) as per schedule Preparation of tender specification as per schedule
Number of Systems Time Index
Time Index
QAX05904
QAX
QAX06000 QAX06100
QAX QAX
O O
% of planned actions implemented % completed as per schedule % completed as per schedule
QAX06200
QAX
% Availability
QAX06300
QAX
% completed as per plan
QAX06400
QAX
QAX06401
QAX
No. of days delayed from scheduled date No. of days delayed from scheduled date % Implemented to identified % completed as per plan Y
QAX06402
QAX
Techno-commercial evaluation of offers as per schedule
QAX06500
QAX
Implementation of CTQs/Special Contract requirements Updation of database/Information (like PERT/ Intranet sites etc.) in System
QAX06600
QAX
QAX06700
QAX
QAX06800
QAX
QAX06900
QAX
Identification/incorporation of CTQs/Special Contract requirements in documents like work instructions, check lists, quality plans, purchase documents etc. Monitoring Performance of Service Provider(Third Party Inspection Agencies appointed by BHEL and other service providers/ sub-contractors Increase in no. of active Quality Circles in the deptt.
No. of Exceptions
Performance Index = 0.3(Time Index) +0.7 (No.of errors/No. of Number of new circles
QAX07000 QAX07001
QAX QAX
Enhance Skill/Awareness on Quality/BE initiatives Identification of Needs
C O
Number No. of days delayed from scheduled date No. of days delayed from scheduled date Number Number %
Y Y Y
QAX07002
QAX
Development of Training Modules
QAX07003 QAX07004 QAX07100
QAX QAX QAX
Organise training programmes Facilitate Improvement initiatives/activities Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit reconciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date
O O O
Y Y Y N
QAX07200
QAX
QAX07300
QAX
Time Index
QAX07400
QAX
Time Index
QAX07500
QAX
No. of days delayed from scheduled date Score Time Index
QAX07600 QAX07700
QAX QAX
Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule
O O
Y Y
N N
QAX07800
QAX
Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report
TQM Score
QAX07900
QAX
QAX08000
QAX
Implementation of Improvement projects identified in the Position Report as per schedule Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
QAX08100
QAX

Universal KRA (Y/N) N Suggested Weightage for category A B C X L L Source of Data For Measurement KRA Remarks
MIR/ Computer generated 1. Department Plan/ Procedure to be Database prepaared (if not available) reflecting period of disposition. 2. NCRs for Mfg. Units/ Engg. Centres and SDRs for Power Sector Regions. 3. Not applicable to Corporate Quality Reports of QC/Labs
Process Sheets/ Inspection requests Inspection Reports/ Register Data log
Department plan/ Procedure to be prepared (if not available) reflecting period required for undertaking inspection/ testing. Department plan/ Procedure to be prepared (if not available) reflecting period required for issue of reports.
Data log
Data log
List of stages
Schedule to be prepared by the department.
Test Records
Pilot Implementation Records
N N
X X
L L
L M
Surveillance Report Reports/ Feedback Schedule to be prepared by the department.
Safety Reports
Safety Audits
Planning Schedule
Data log of labs
1. Department plan/ Procedure to be prepared (if not available) reflecting categorywise period required for undertaking calibration 2. Not applicable to Corporate Quality
Requests received
N N N
M L L
M L M
M L H
Test Report MIRs/Budget report Lab Systems
Target to be based on Z value or En Value as applicable Schedule to be prepared by the department.
Lab Reports
Lab Reports
MIR/ Computer generated 1. Department Plan/ Procedure to be Database prepaared (if not available) reflecting period of disposition. 2. SFRs/ SSARs and SARs wherever applicable for PS-Regions. 3. Not applicable to Corporate Quality Audit reports Effectiveness of audit is measured by agreed improvements by the auditee. Targets could be for example like: 100%/ 90%/ 80%/ 70% etc.
Audit reports
N N N
M M L
M M L
M H M
Audit reports Quality Circle data Quality Circle Reports
1. It is the responsibility of auditor department for timely closure of system NCRs through follow-up with auditee departments. 2. Standard time for closure of NCRs to be given in DPs (if not existing) 2. Not applicable to Corporate Quality Not applicable to Corporate Quality Not applicable to Corporate Quality Schedule to be prepared by the department. Schedule to be prepared by the department.
Database/ MIRs
List of identified systems
Applicable where isnpection activity is outsourced
Department Plan and accreditations
Department Plan and Reports
N N N
L X X
M M L
M X M
MIR/Reports Action plan & report Validation report
Schedule to be prepared by the department
List of areas planned
Project completion Report 1. Milestone Schedule to be prepared by the department. 2. Not applicable to Corporate Quality Study Report Not applicable to Corporate Quality
Reports
Not applicable to Corporate Quality
Implementation Records
System Documentation
Department Plan
All corporate functions
X X
M M
H M
Project report MIR/ Computer generated 1. Department Plan/ Procedure to be Database prepaared (if not available) reflecting period of disposition. 2. Not applicable to Corporate Quality Investigation Reports
Internal Customer Satisfaction Score
Department to measure internal Customer Satisfaction Score/ if not available.
Certification records
Planned to be prepared by department covering personnel to be trained.
Product NCRs
1. Milestone schedule/ Plan to be prepared by the Department. 2. NCR for Mfg. Units/ Engg. Centres & SDR for PS Regions. 3. Not applicable to Corporate Quality 1. Applicable where system does not exist 2. System to be computerised and preferably made online
Data Compilation records/ Not applicable to Corporate Quality Computer generated records Analysis report 1. NCR for Mfg. Units/ Engg. Centres & SDR for PS Regions. 2.Not applicable to Corporate Quality Not applicable to Corporate Quality
Action Plan
Status reports
NCR Data
1. NCR for Mfg. Units/ Engg. Centres & SDR for PS Regions. 2. Not applicable to Corporate Quality Not applicable to Corporate Quality
MIR on cost of Rework/Rejection List of identified systems
1. Milestone schedule/ Plan to be prepared by the Department. 2. Not applicable to Corporate Quality 1. Applicable where system does not exist 2. System to be computerised 3. System to be in line with Corporate System
Analysis report and action Not applicable to Corporate Quality plans
Status reports
Customer complaint MIRs/ computer generated data
1. Milestone schedule/ Plan to be prepared by the Department. 2. Not applicable to Corporate Quality
Data Compilation records/ Not applicable to Corporate Quality Computer generated records Analysis report Not applicable to Corporate Quality
Action Plan
Status reports
QTM records of computer
QTM records
Department Plan/ Procedure to be prepared (if not available) reflecting period required for analysis. Schedule to be prepared by the department.
Analysis report
Status reports
Project report
Project report
Project report
Project report
Project report
Project report
MIRs
MIRs
MIRs
MIRs
MIRs
Review reports
Time Index based on identified processes
M M
M M
M M
Action Plans Action Plans
Review records
Assessment Schedule
Feedback Report
1. Department to prepare schedule of activities 2. Not applicable to Corporate Quality Not applicable to Corporate Quality
Feedback Report/ BSC/ Unit plans
Status reports
Unit reports/ Highlights/ MIR
Schedule
TQ Status
Facilitaion to other Units/Divns as assigned to the individual
Reports/ Feedback
Publications/MIR s
Audit/review reports
Review reports
Review reports
Time Index based on identified systems
Action Plans
Action Plans
X L
L M
L M
Vendor Development/ Assessment reports MIR / Report
Schedule to be obtained from indenting department (if not provided) Schedule to be obtained from related deparment/ if not available
Data log of labs
MIRs
Contract
Tender specification
Comparitive Statement of offers
Inspection Reports/ NCRs/ Feedback MIRs/Feedback Schedule to be prepared by the department.
Feedback
CTQs wherever applicable.
Reports of Service Provider
Unit QA/QC
For Third Party Inspection Agencies/ subcontractors appointed by BHEL Performance Index = 0.3 (Time Index) + 0.7 (No. of errors/ No. of opportunities). For other service providers Performance
N N
H M
H M
X M
MIR Letters/Feedback/ Review
Schedule to be prepared by the department
Training materials
N N Y
L H M
L H L
L H L
Training schedule MIR/Reports Record maintained by Audit deptt.
Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D
Y Y
M X
X M
X M
Survey Report Project report
Quality Deptt.
Project report
GROUP
Description
Quality Control - Inspection, Testing (including BOIs)
Calibration and Management of LABS
Quality Assurance, Quality Audits/Reviews
Certifications, New Systems, New Measurement techniques
Enhancing customer satisfaction (Internal/ External)
Training
Quality Improvement activities - Initiatives & Improvements to reduce NCRs, Rework, Rejection, Customer Complaints, SARs etc TQM, Quality Management activities
Support to other functions
cription
ection, Testing
gement of LABS
uality Audits/Reviews
ystems, New ques
satisfaction (Internal/
activities - Initiatives & uce NCRs, Rework, Complaints, SARs etc ement activities
tions
HUMAN RESOURCES / ADMINISTRATION FUNCT

KRA TYPE Critical KRA (Y/N)
KRA ID
Function
HRX00100 HRX HRX00200 HRX
HRX00300 HRX
HRX00400 HRX
KRA Description Design/ implementation and maintenance of IT enabled HRIS as per plan. Timely allocation of interest subsidy on housing/vehicle loan. Reduction in subsidy of social overheads. Eg. Canteen/ School etc against score card/Plan. Reduction in subsidy by review of existing canteen rates/ menu/ preparation practices etc. Implementation of subsidy reduction measures. Percentage of feedbacks on which initiatives taken to improve the canteen services. Timely development of a system for evaluation of quality of raw materials. Implementation of intiatives to increase satisfaction level of consumers of canteen as per schedule. Number of decisions taken in Canteen Mgt. Committee implemented within the timeframe. % of disciplinary cases delayed w.r.t to the target time. % of grievance cases settled within the target time. Working days lost due to absenteeism as a % of total working days as per plan. Identifying the chronic cases of absenteeism and root cause analysis of the same. (individualy) Remedial action like counselling and institutional measures for the attendance improvement of chronic absenteeism cases. Maintenance of HRIS-updation of data every month by specified date Timely completion of promotion cycle as per plan
Unit of Measurement No. of days delayed from scheduled date No. of days delayed from scheduled date % reduction over last year % reduction / overall cost No. of days delayed from scheduled date %
C O
Y N
O O
N N
O No. of days delayed from scheduled date C No. of days delayed from scheduled date C % implemented in time/ total decision taken % delayed/ total % settled in time/ total % days lost/ total available days No. of cases identified and RCA done
HRX00500 HRX
HRX00600 HRX
HRX00700 HRX HRX00800 HRX HRX00900 HRX
O O O
N N N
HRX01000 HRX
HRX01001 HRX
O O O
% improvement in attendance Time Index No. of days delayed from scheduled date
Y N N
HRX01300 HRX
HRX01501 HRX
Monthly updation of employee data base as per schedule Timely resolution of issues referred to HR (Time limit to be specified in action plan) Ensuring timely delivery of HR Deliverables Finalising the case of review employees on attaining the age of 55/58 years. Timely settlement of pay fixation/pay anomaly issues within specified time Timely completion of P-Map cases within specified time as announced by Corp. office Timely administration/processing of RECHS- satisfaction level to be judged by survey Processing and settlement of terminal benefits within specified time of seperation.
Time Index O % issues not resolves within specified time Time Index Time Index O % anomalies not settled within specified time % cases not completed in the specified time N N
O O
N N
HRX01502 HRX
HRX01503 HRX
HRX01600 HRX
Satisfaction score % cases not settled in the specified time
HRX01700 HRX
Employee participation in excellence award scheme/suggestions/ PIP/QC/ improvement projects in HR function. Number of PIP and improvement projects undertaken in HR. Number of active Quality Circles in HR. No. of improvement projects /new initiatives/new systems implemented on employee internal communication. Formulation of system and action plan for meeting the communication gaps. Implementaion of action plan on communication. Timely arrangement of open forum/Mgt - Employee Communication Meetings (MECOM) Percentage of issues raised in the Mgt Employee Communication Meetings resolved. HR practices such as Training/ Recruitment etc bench marked and improved as per schedule.
O O
% of employees Number Number
N N N
O No. of projects planned and completed. No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
HRX01900 HRX
C C
Y Y
HRX01903 HRX
O % O No. of days delayed from scheduled date C
HRX01904 HRX
HRX02000 HRX
HRX02100 HRX
HRX02101 HRX
HRX02102 HRX
HRX02200 HRX
Cost saving in HR services w.r.t plan/target as per departmental score card. Fixing a target/ identifying and preparing action plan for cost saving thru' wastage reduction/ economic buying/ rationalisation of services etc.as per schedule Implementation of action plan to meet target on cost saving through wastage reduction/ economic buying/ rationalisation of services etc.as per schedule No. of services/contracts reviewed for Rationalisation/ rating of vendors for utilities/servicesas per schedule.
Actual savings in Rs./ target No. of days delayed from scheduled date
O No. of days delayed from scheduled date
O No. of days delayed from scheduled date O Index= No. works with cost overrun/ Total works * Cost overrun/ Budget cost No. of days delayed from scheduled date No. of days delayed from scheduled date C No. of days delayed from scheduled date C No. of days delayed from scheduled date
HRX02300 HRX
No. of works completed without cost overruns as per target. Finalisation of Functional scorecard by specified date Completion of improvement and OD projects/HR initiatives undertaken aligned to strategic plan/ balance score card as per schedule. Identification of improvement projects aligned to strategic plan/ balance score card as per schedule. Preparation of action plan for implementation of identified improvement projects aligned to strategic plan/ balance score card as per schedule. Implementation of action plan for identified improvement projects aligned to strategic plan/ BSC as per schedule. No. of new initiatives implemented as per schedule to improve Organisation Work Culture and mile stones to be reached with in the year.(Few aspects from the list to be selected) Identification as per schedule initiatives/ formulation of system and action plan for improving the work culture.
HRX02400 HRX
HRX02500 HRX
HRX02501 HRX
HRX02502 HRX
C No. of days delayed from scheduled date C No. of days delayed from scheduled date
HRX02503 HRX
HRX02600 HRX
C No. of days delayed from scheduled date C
HRX02601 HRX
Implementation of action plan on work culture improvement initiatives as per schedule. Conducting leadership effectiveness survey as per schedule Design of questionnaire for conducting Leadership Effectiveness Survey as per schedule. Administering survey questionnaire to assess the Leadership Effectiveness Survey and analysis of data as scheduled. Implementation of action plan as per schedule to improve the Leadership Effectiveness Survey. Number of agrieved employees counselled. Development of centralised coding and standardisation of works contract as per schedule. % productive hours lost due to strikes/ lockouts and labor unrest.
No. of days delayed from scheduled date C O No. of days delayed from scheduled date No. of days delayed from scheduled date Y N
HRX02701 HRX
O No. of days delayed from scheduled date O No. of days delayed from scheduled date O Number O No. of days delayed from scheduled date C O % hours lost/ total hours Time Index
HRX02702 HRX
N N
N N
HRX03100 HRX
Holding structured meetings of Unions/Associations with Head of Unit/GM/AGM(HR) as per schedule
Percentage of issues resolved out of the ones agreed in various structured meetings with unions/associations. Percentage of meetings of bi-partite fora organised as per plan.
O O
% issues resolved/ total issues discussed No. of days delayed from scheduled date
N N
HRX03600 HRX
HRX03700 HRX
HRX03701 HRX
Percentage of issues resolved out of the ones agreed in the meetings of bipartite fora. Timely and effective conduct of elections. Timely and effective conduct of various sports/games events as per schedule. Reduction in number of contract labour through various initiatives like enhanced outsourcing/ VRS etc. Organising workshops with line managers on the various aspects and issues on Contract Labour as scheduled.
O O
% issues resolved/ total issues discussed No. of days delayed from scheduled date No. of days delayed from scheduled date
N N
No's reduced Time frame / No. of days delayed from scheduled date
HRX03702 HRX
HRX03703 HRX
Identifying the areas and action plan for reducing the number of contract labour jointly with line managers. Implementation of action plan for reduction of contract labour as scheduled. No. of employees redeployed consequent upon outsourcing of services and non-core activities as per plan. Identification of activities to be outsourced as per schedule. Finalisation of methodology for outsourcing by specified date. Development of a system for manpower planning by specified date Gathering input on present system by specified date Finalising the revised system by specified date Issue Guidelines for 'Core' & 'NonCore' activities by the Units Identification of manpower requirement at unit level and getting the sanction to fill up the posts by specified date. Generation of data on category and skillwise manpower gap by specified date. Submission of proposal on manpower requirement to Corporate Office after proper analysis & complete in all respects
No. of days delayed from scheduled date O No. of days delayed from scheduled date O N N
O O C
No's redeployed. No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
N N N
HRX03900 HRX HRX03901 HRX HRX03902 HRX HRX03903 HRX
C O C C
Y Y Y N
HRX04000 HRX
O No. of days delayed from scheduled date O
HRX04001 HRX
HRX04002 HRX
No. of clarifications sought by Corp office No. of days delayed from scheduled date
HRX04100 HRX
Induction of manpower as per plan/ with in the specified time. Preparation/review of norms/criteria for various aspects of the recruitment process and sharing the same with all concerned by specific date. Notifying the vacancies/ getting the applications/ screening and shortlisting candidates for selection by specific date. Organising the selection process for positioning by specified date.
O No. of days delayed from scheduled date
HRX04101 HRX
O No. of days delayed from scheduled date O O No. of days delayed from scheduled date
N N
HRX04200 HRX
HRX04201 HRX
HRX04202 HRX
% of employees assessed for skill inventory. Designing a system for collecting data for compiling skill inventory by specific date. Implementing and maintaining the system developed for skill inventory by specific date. No. of employees redeployed as a part of HR optimisation as per plan. Induction of fixed tenure appointees by specified date. No. of improvement projects implemented as per plan based on Township residents Satisfaction survey. Preparation and administering survey questionnaire to assess the satisfaction score of Township residents as per schedule. Identification of areas for improvement and action planning to improve the satisfaction score of township residents as per schedule. Implementation of action plan to improve the satisfaction score of township residents as per schedule. No. of projects undertaken and implemented on rain water harvesting and energy conservation. Increase in revenue through township facilities. Review of norms for rent/lease rent for township facilities for outsiders by specified date. Increase in collection of rent from nonBHEL residents. % of unauthorised occupants evicted in township. No. of jhuggies/ unauthorized construction removed/rehabilitated. Average cycle time from EO court order to execution/ compliance Plantation of trees/shrubs/lawns as per target.
% O No. of days delayed from scheduled date C No. of days delayed from scheduled date O Y Y Y
O O
No. redeployed No. of days delayed from scheduled date
Y N
HRX04500 HRX
No. implemented/ total No. of days delayed from scheduled date
HRX04501 HRX
HRX04502 HRX
O No. of days delayed from scheduled date O Number
HRX04503 HRX
O O % increase over last year No. of days delayed from scheduled date % increase over last year % evicted/ total to be evicted No.done/ No. planned % reduction in Av. Cycle time % of total plantation area covered
Y N
O O O O
N N N N
O O
N Y
HRX05200 HRX
HRX05300 HRX
HRX06201 HRX
HRX06202 HRX
HRX06300 HRX
HRX06301 HRX
HRX06302 HRX
HRX06400 HRX
Number of social/national festivals/functions organised in township/project sites. No. of Community Development initiaves like Medical Camps/ Blood donation/ upgrading of school facilities in neighbouring villages/ literacy programmes etc. No. of participant mandays on programs on official language implementation including Hindi on Computers. Number of seminars conducted on official language act for PSUs. Number of participants in Hindi competition . Percentage compliance of Sec 3(3)/ Rule 5/6 & 11of Official Languages Act/ 1963 and Rules 1976. Percentage increase in Hindi Correspondence Percentage compliance of the assurance(s) given to various inspection agencies of Rajbhasha including Parliament Committees. Publication of annual souvenoir on Rajbhasha as per schedule Timely updation of roster on Hindi knowledge No. of Training man days per employee per year Revisiting the system for training need identification at all levels by specific date. Designing and organising training programmes as per the identified training needs by specific date. No. of persons trained in Technical Skills including multi-skill training as per plan. Revisiting the present system of multiskilling by specific date to enhance its effectiveness. Implementation of the revised multi skill training programme by specific date. % completion of training programs as identified in MAP for executives and other employees as per present system in units.
Number O Number N
O Number
O Number O Number O % O % O %
N N N
N N
O O O O No. of days delayed from scheduled date No. of days delayed from scheduled date Trg. Mandays/ employee No. of days delayed from scheduled date No. of days delayed from scheduled date O Number O No. of days delayed from scheduled date C No. of days delayed from scheduled date C %
N N N Y
HRX06401 HRX
HRX06402 HRX
Designing training programmes as per the identified training needs by specific date. Organising training programmes as per the identified training needs as per schedule. Planning and Preparation of Annual Training Programme Calendar by specified date New training programs developed & implemented in the year as per schedule. Improvement in the performance of Trade Apprentices with reference to the average marks scored by them in the National Trade Test. No. of joint training programmes with customers/suppliers/institutes as per plan. Identifiy the partners for conducting joint training programmes and designing the programme by specific date. Organising joint training programmes with customers/suppliers/institutes as per schedule. Devpt.and implementation of new training module for promotee supervisors/Executives by specific date. No. of awards won in National and Regional Level competitions by Apprentices. Production completion with reference to the budget. (For HRDC workshop) Increase in revenue through HRDC/HRDI programmes for nonBHEL participants. Number of programmes planned & conducted for other organisations at their place. Revenue through consultancy in the area of expertise. Development of a system for competency mapping/ as per schedule.
No. of days delayed from scheduled date O Time Index O No. of days delayed from scheduled date O Time Index O N N Y Y
HRX06403 HRX
HRX06500 HRX
HRX06600 HRX
Av. Marks No. & Training Effectiveness index No. of days delayed from scheduled date
HRX06700 HRX
HRX06701 HRX
O Time Index
HRX06702 HRX
O No. of days delayed from scheduled date C Number O
HRX06800 HRX
HRX06900 HRX
HRX07000 HRX
Rs./Tonnage % increase over last year Number
HRX07100 HRX
O O Rs. No. of days delayed from scheduled date
N N
HRX07200 HRX
HRX07201 HRX
HRX07202 HRX
HRX07301 HRX
HRX07400 HRX
HRX07500 HRX
HRX07800 HRX
Finalisation of approach for competency mapping by specified date. Piloting of competency mapping system at one major unit as per schedule. Deployment of the competency mapping system across the organisation to E6 and above levels by specific date. Timely implementation of ET training mudules as per schedule. Setting up of Question Papers, Evaluation of Answer Sheets and Evaluation of Project Reports submitted by Engineer/ Executive Trainees Number of projects useful for BHEL identified and completed through Inplant trainees/Vocational trainees Percentage inprovement in feedback ratings by the participants of training programmes Procurement and issue of Gift items/ uniform cloth/ shoes and other items by specific date. No. of Workers Education Programmes organised as plan. Announcement regarding various awards like Swasth Karmachari/ Excel etc as per schedule. Ensuring compliance to various statutory provisions Redesign of MAP system for next cycle as per schedule Compilation & analysis of feedback for redesign of MAP as per schedule Review & redesign specific module(s) as per requirement by specified date. Module to be mentioned in action plan box. Communication & training of MAP coordinators for implementing modified system at units by specified date Updation of MAP database - all changes to be incorporated within 30 days of event
No. of days delayed from scheduled date C No. of days delayed from scheduled date C No. of days delayed from scheduled date C O No. of days delayed from scheduled date Time Index Y N Y Y
O Number O
Feedback rating Time Index
O Number O No. of days delayed from scheduled date O No. of non compliances reported No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date C No. of days delayed from scheduled date C % cases updated within specified time
Y N
O C
N N
HRX08001 HRX
HRX08002 HRX
HRX08100 HRX
HRX08200 HRX
HRX08300 HRX
HRX08400 HRX
HRX08500 HRX
Review & re-design of KRA Masters & incorporating changes in the system by specified date Organising & conducting Roll-out workshops at unit level for MAP changes as per schedule Implementing design changes for current year MAP cycle as per schedule Responding to queries on HELP DESK within specified time Finalising of Corporate/ unit level Balanced Score Cards by specified date Evaluation of unit level Scorecards by specified date Compilation & submission of various SC/ST/OBC/PH/Ex-Sevicemen etc. Returns as per schedule % of grievances related to SC/ST remaining unresolved at the end of the year including ones received during the current year % of VIP references replied within specified time. No. of improvement initiatives implemented based on EPS results. Design of questionnaire for conducting employee perception survey by specified date. Administering survey questionnaire to assess the Employee perception and analysis of data as per schedule. Identification of areas for improvement and action planning to improve the EPS score by specific date. Implementation of action plan to improve the EPS score by specific date. Improvement in the employee satisfaction score on HR deliverables measured through internal customer perception survey.
No. of days delayed from scheduled date O No. of days delayed from scheduled date O No. of days delayed from scheduled date O % queries responded within specified time No. of days delayed from scheduled date Time Index O Time Index N N Y N
HRX08600 HRX
HRX08900 HRX
O %
HRX09000 HRX
HRX09100 HRX
% replied Number
HRX09200 HRX
C No. of days delayed from scheduled date C No. of days delayed from scheduled date O No. of days delayed from scheduled date O No. of days delayed from scheduled date C
HRX09201 HRX
HRX09202 HRX
HRX09203 HRX
HRX09204 HRX
HRX09300 HRX
ICPS Score
HRX09301 HRX
HRX09302 HRX
HRX09303 HRX
Preparation and administering by specific date survey questionnaire to assess the satisfaction score on HR deliverables. Identification of areas for improvement and action planning to improve the satisfaction score on HR deliverables by specified date. Implementation of action plan to improve the satisfaction score on HR deliverables by specific date. No. of 5S projects identified and deployed as per plan in HR department as per schedule. Operating availability of fire safety equipments. Cost savings through rationalization of security personnel. Designing & implementing new initiatives to safe guard Company Properties by specified date. Identification of initiatives/ formulation of system and action plan for protecting company properties. Implementaion of action plan by specific date for protecting company properties. Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level
No. of days delayed from scheduled date C No. of days delayed from scheduled date O No. of days delayed from scheduled date C Time Index Y Y Y
HRX09400 HRX
O O
O.A. Factor Rs. Number
N N
HRX09700 HRX
C No. of days delayed from scheduled date C No. of days delayed from scheduled date C %
HRX09701 HRX
HRX09702 HRX
HRX09800 HRX
O %
HRX09900 HRX
O Time Index
HRX10000 HRX
O Time Index
O O Score Time Index
Y Y
C O C Number of new circles TQM Score
Y N Y
HRX10401 HRX
HRX10402 HRX
HRX10800 HRX
HRX10900 HRX
HRX11000 HRX
HRX11100 HRX
HRX11200 HRX
HRX11300 HRX
Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Writing & getting the approval of the relevant chapters of enablers / results of TQM position report for the unit within specified date. Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
C No. of days delayed from scheduled date O C C Time Index C No. of days delayed from scheduled date No. of days delayed from scheduled date Number
Y Y N Y
HRX11400 HRX
HRX11700 HRX
No. of Professional articles & papers contributed in media/ conferences. No. of abstracts made after reading books / journals / articles in the area of resopnsibility / job being performed for improving and updating knowledge / skills Number of initiatives pertaining to WIPS Finalising system for evaluation of training effectiveness by specified date Review and finalisation of Normalisation design as per schedule Review and revision of specific HR systems to align with business requirements eg. Manpower planning/ recruitment/ etc (to be mentioned in action plan box)/ by specific date. Preparation of revised policy/ scheme (details to be given in action plan) for approval by specific date Isuue of detailed guidelines for implementation of revised scheme (details to be given in action plan) by specific date Adminstration and implementation of MAP as per schedule Budget proposals/ Allocation and Judicious spending Acquisition of various documents:modern methods to enable faster availability of the documents. Collection building activity Acquisition of Books Acquisition of Periodicals Acquisition of Standards/ Patents/ Reports/ Photocopies etc. Technical processing of documents Classification and Cataloguing Online catalogue (OPAC). Provision and maintenance for sharing within the Unit/Outside units
No. of articles Number
C Number O No. of days delayed from scheduled date C No. of days delayed from scheduled date O No. of days delayed from scheduled date
Y N
HRX11800 HRX
HRX11900 HRX
C No. of days delayed from scheduled date C No. of days delayed from scheduled date C Time Index O O Number of documents Number
HRX11901 HRX
N Y Y
HRX12200 HRX HRX12201 HRX HRX12202 HRX HRX12203 HRX HRX12300 HRX HRX12301 HRX
O Number O Number O Number O Number O O Number
Y Y Y Y Y Y
HRX12302 HRX
Percentage of work
Modernisation and Automation of library/information services Automation of library house keeping operations Automation of circulation system Online catalogue. Conversion of card catalogue Maintenance/administration/upkeep of various library/information operation
C C C C
Number/percentage Percentage of work Number of documents Percentage of work
Y N N N
HRX12500 HRX
Number of documents
Maintenance of systems Stock verification and auditing of library collection as per schedule Interaction with other units of BHEL for information resource sharing Interlibrary lending of documents(manual/electronic methods Acquisition of databases at central location for online resource sharing Administration of LAN/VPN services Harnessing Internet Sites for exploring new avenues in literature sources. E-governance and edelivery Methods of e-delivery of documents(procurement) Downloading of free documents(ejournals) Automated methods in dissemination of information Current awareness services:library bulletin/ information brochures on new services Planning and development of digital library as per schedule Digitisation of existing resources as per schedule Acquisition of e-books as per schedule Replacing print versions with eversions of journals as per schedule Training and education of users in eversions % Improvement in internal customer satisfaction score
O O
Number of systems No. of days delayed from scheduled date Number of queries attended Number
Y N
HRX12700 HRX
O Number O O Timely updation Number
N N N
C Number O Number O C Timely updation Number
N N N N
HRX12804 HRX HRX12900 HRX HRX12901 HRX HRX12902 HRX HRX12903 HRX HRX12904 HRX HRX12905 HRX
O C O O O O O No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Number of programs %
N N N N N N Y
HRX13000 HRX
Computerisation of documents Completion of translation of technical documents Formatting/ Proof Reading and preparing final version of translation for despatch Editing of translation job done by others Collection of subject specific terminology from day to day translations and development of subject specific glossary to do any future jobs more efficiently Creation of database for Translation jobs as per schedule Database Maintenance and Data Entry as per schedule Identification of OCR software/ test use and installation on server for use by various departments/Labs and initial guidance as per schedule
HRX13100 HRX
HRX13200 HRX
HRX13300 HRX
Number of pages converted into soft copy vis--vis target in a year Number of pages translated vis--vis target in a year Number of pages formatted vis--vis target in a year Number of pages edited vis--vis target in a year
C C O
Number of words compiled No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
N Y Y
HRX13700 HRX
HRX13800 HRX
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Development of an on-line system by specified date for RECHS Data Management Classification of activities as 'Core'& 'non-core' in accordance with Corp. guidelines within specified days of receipt of guidelines Issue of Guidelines relating to benefits payable for the suspension period treated as on duty on reinstatement. Finalisation of stakeholder Grievance Redressal system. Reduction in time in review and updation of BHEL CDA Rules in accordance with instructions of Central Vigilance Commission and Department of Public Enterprises
Balanced Scorecard Rating (5/4/3/2/1) No. of days delayed from scheduled date
HRX13900 HRX
C No. of days delayed from scheduled date O No. of days delayed from scheduled date O C No. of days delayed from scheduled date No. of days delayed from scheduled date
HRX14000 HRX
N Y
HRX14300 HRX
HRX14400 HRX
HRX14401 HRX
HRX14402 HRX
Completion of all milestone for finalization of an approach paper on career planning in BHEL To identify, collate and document literature from various studies, reports, journal paper, magazine articles, and library collection. To interact with various organization and get details of the contemporary career planning practices in those organizations. Compilation of inputs and draft approach paper for approval by specified date. Preparing a career planning scheme for implementation Preparing career paths of different functions Compilation of inputs and draft report for implementation by specified date. Running Normalisation after carrying out design changes, if required, and posting results on e-MAP as per schedule Timely sanitisation of data on all the decentralised servers and merging on the central server Conducting Test run and verifying results by specified date before the final run Analysis of output of final run and setting right abberations thru manual over ride and posting of final results on e-MAP by specified date Timely processing of Community Development Initiatve proposals received from Units for approval of budget & Processing of donations/financial assistance and grants to various bodies within the specified time. Preparing a scheme for competency enhancement of HR personnel by specified date Review of Personnel Manual by specified date to weed out redundant rules and create a system for regular updation of the print and soft versions
Time Index C No. of days delayed from scheduled date O No. of days delayed from scheduled date O No. of days delayed from scheduled date O Time Index C C No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date O No. of days delayed from scheduled date O No. of days delayed from scheduled date O No. of days delayed from scheduled date O Y Y Y Y Y Y N N N Y
HRX14502 HRX
HRX14600 HRX
HRX14601 HRX
HRX14602 HRX
HRX14603 HRX
HRX14700 HRX
% cases processed within specified time No. of days delayed from scheduled date No. of days delayed from scheduled date
HRX14800 HRX
HRX14900 HRX
HRX15000 HRX
HRX15100 HRX
HRX15200 HRX
Formulate strategy for classroom-cumdistance learning - develop CBT module Timely processing of Imports Ocean freight/air freight/air agencies bills involving huge amounts (involving crores of value - audit resulting in savings in lacs of rupees viz.. classification , currency exchange rates etc..) Appointment of implementation partner by specified date for HRMS including finalization of RFPs and deliverables. Finalization of tender document for identification of implementation partner for ERP-HR Evaluation of tender & Selection of Implementation partner for ERP-HR Processing of representation received by CMD/Director during their visits to Units & putting up recommendation within 15 days of each Quarter. Clearance of model contract proposal received from Units within specified time Facilitation and implementation of the system of assessing effectiveness of trg. progs. Creation of FAQ related to employee benefits Planning of activities related to house keeping for the changing needs. Management of small assets and furniture within the budget Processing of proposals under BHEL Land Use Policy Employees transportation arrangement Management of central mailing, speed post and courier services Timely ensuring the setting of Question papers, evaluation of Answer Sheets of Examination of Apprentices / ETs. System for introducing Knowledge / Experiences sharing and Presentations forum for PASAA Trade Apprentices.
No. of days delayed from scheduled date C N
Saving in Rupees No. of days delayed from scheduled date
C No. of days delayed from scheduled date O O No. of days delayed from scheduled date
N N
HRX15300 HRX
% recommendations put up within specified time Time Index
HRX15400 HRX
O % of trg.progs. covered by new system Date
O C
Y N
O O
Number of activities %
N N
O O O
No of days. Timely organised % completion on time Time Index
N N N
HRX16200 HRX
O Time Index
HRX16300 HRX
HRX16400 HRX
Study and preparation of eMaterial for training programmes. Timely preparation and submission of results of AITT examination to RDAT Kanpur. Facilitating and Guiding Syndicate Presentations in training programmes Pre-processes conductance for startup of On-the-job training of Apprentices. NOs. OF CUSTOMER / SPECIAL TRAINING PROGRAMMES DESIGNED AND ORGANIZED MAINTENANCE OF ISO / HSE SYSTEMS Nos. of faculty sessions delivered in training programmes. INFRASTRUCTURE UPGRADATION AS PER PLAN Submission of Forms to Provident Fund organisation to obtain National Social security Number to employees
Nos. of slides / pages of Material. Time Index
HRX16500 HRX
HRX16600 HRX
Nos. of presentations Time Index
HRX16700 HRX
O Number C O O Nos. of NCRs Nos. of Sessions. Time Index
N N N
HRX17100 HRX
C No. of days delayed from scheduled date O
HRX17200 HRX
STRATION FUNCTION KRA MASTER - 2006-07

Special KRA (Y/N) Universal KRA (Y/N) Suggested Weightage for category A B C Source of Data for Measurement Status report on the project. Reports
KRA Remarks
Y Y
N N
X X
M M
M H
IT Initiatives Subsidies
MIR/ Monthly subsidy payments. HOD
N Y
N N
M X
M M
X M Feedback register & report
CANTEEN OTHERS
CANTEEN
Report
CANTEEN
Report
CANTEEN
N N N
N N N
M X X
H M M
H M M
Report Report from Section head. Report from Section head.
CANTEEN ESTB. ESTB.
MIR on attendance.
ESTB.
ESTB.
N N Y
N N N
X X L
X M M
M H H
ESTB. ESTB. ESTB.
ESTB.
N N
N N
L L
M M
H M
ESTB. ESTB.
ESTB.
ESTB.
M Questionnaire to be administered to retired employees
ESTB.
FINAL SETTLEMENT
Report
FINAL SETTLEMENT
N N N
N N N
M X X
X M X
X M M
MIR
HOD HOD HOD
Report by the section head. HOD
Y Y
N N
M X
H M
X H
HOD HOD
Report
HOD
Report
HOD
Report by the Section I/C HOD
MIR/Reports from Finance.
HOD
HOD
H Report by Section head.
HOD
HOD
Report from Finance on estimated cost and actual. HOD Record maintained by Unit Head/Unit P&D HOD Balance Score Card/ report by the section head.
HOD
HOD
HOD
HOD
Concerned Section/HR head
HOD
HOD
Y Y
N N
X L
M M
M H
HOD
Report
HOD
Report
HOD
Y N
N N
M X
M M
M M
Report Report
HOD HOD
Y N
N N
M M
H H
M H
Report
HOD
N Y
N N
M X
M M
M M
MIR on man days lost. IR Report of each meeting duly signed by Unit HR head to be prepared for reference IR Report of each meeting duly signed by Unit HR head to be prepared for reference IR MIR IR Report of each meeting duly signed by Unit HR head to be prepared for reference IR Status report IR
N Y
N N
X L
M M
M M
Status report MIR on contract labour.
SPORTS
CONT. LAB
CONT. LAB
CONT. LAB
M Office orders issued/ MIR on HR & report by assessee.
CONT. LAB
N Y Y
N N N
M M M
X M M
X X X
MPP & RECTT MPP & RECTT MPP & RECTT
Y Y Y Y
N N N N
H X X H
M M M M
X X X M
Report from Section head.
MPP & RECTT MPP & RECTT MPP & RECTT
Guidelines issued
Mile stone chart
MPP & RECTT
MPP & RECTT
MPP & RECTT Approval for induction/ joining of incumbent/ Report from the Section Head. MPP & RECTT
MPP & RECTT
Y Y
N N
X X
M M
H H
MPP & RECTT MPP & RECTT
Report by Section head.
MPP & RECTT
MPP & RECTT
H Office orders issued/ MIR on HR & report by assessee. Status report
MPP & RECTT
N Y
N N
M X
X M
X M
MPP & RECTT MPP & RECTT
Report by Section head.
TOWNSHIP
TOWNSHIP
TOWNSHIP
TOWNSHIP Report by Sectio head on the milestones achieved. TOWNSHIP Finance TOWNSHIP
N N
N N
M M
M X
X X
Y N N N
N N N N
M X X M
X M M M
X M H H MIR on unauthorised occupants. MIR on evictions. Report on date of order and date of implementation. Report by Section head
TOWNSHIP TOWNSHIP TOWNSHIP TOWNSHIP
N N
N N
X X
M L
H M
TOWNSHIP TOWNSHIP
Report
TOWNSHIP
Status report
TOWNSHIP
N N N
N N N
X X X
M M M
H H M
Report on number participants. Report on number participants. Report on number participants.
RAJBHASHA RAJBHASHA RAJBHASHA
N N
N N
M M
M M
M M
Qtrly Progress report Qtrly Progress report
RAJBHASHA RAJBHASHA
N Y Y N
N N N N
M M M M
M M M X
M M M X
Report Report MIR MIR on training.
RAJBHASHA RAJBHASHA RAJBHASHA TRAINING
TRAINING
TRAINING
MIR
TRAINING
TRAINING
M MIR on no. of trg. Programmes identified and completed.
TRAINING
TRAINING
TRAINING
TRAINING Date of Issue of Annual Training Programme Calendar Report by Section head.
TRAINING
Result decalred by RDAT.
TRAINING
Report by Section head and Score card. TRAINING
TRAINING
TRAINING
Report on the mile stones achieved. Results declared by the concerned agencies.
TRAINING
TRAINING
MIR Finance/Report by section I/C
TRAINING
TRAINING
N N
N N
M M
M M
X X
TRAINING TRAINING Report on the developed system and status as per mile stone. TRAINING
TRAINING
TRAINING
Y Y
N N
H X
M M
X H Report
TRAINING TRAINING
No. of days taken from request received -
Report
TRAINING
Report Report from Section head. Report
TRAINING
N N
N N
M X
M M
M M
WELFARE WELFARE
Report
WELFARE
N Y
N N
H H
H M
H L
Report Feed back report
WELFARE OTHERS
OTHERS
OTHERS
Feedback Report
OTHERS
Dept. records
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
Y N
N N
H H
H H
X X
OTHERS OTHERS
Dept. records
OTHERS
Dept. Records OTHERS Dept. record to be maintained for receipt & despatch OTHERS
MIR
OTHERS
OTHERS
OTHERS
OTHERS
OTHERS
Internal customer perception survey.
OTHERS
OTHERS
OTHERS
OTHERS Audit committee as per system developed by Haridwar. OTHERS Report on number of equipments installed and their availability. OTHERS MIR on Security man power strength. OTHERS Report from Section head.
N N
N N
X M
X M
H X
OTHERS
OTHERS
OTHERS
Record maintained by Audit deptt. OTHERS Record maintained by Audit deptt. OTHERS Record maintained by individual/ deptt. OTHERS Record maintained by Unit/Corp. Finance deptt. OTHERS Survey Report OTHERS
N N
Y Y
M M
L X
L X
N N N
Y Y Y
X M H
M X X
M X X
Project report Unit QA/QC Quality Deptt.
OTHERS OTHERS OTHERS
Action plan document OTHERS
Project report
OTHERS
Y Y N N
N Y Y Y
L L M X
M M M M
M H M H
Date of finalisation of Application document (position report) OTHERS OTHERS Project report OTHERS
Project report
OTHERS
Project report
OTHERS
Project report
OTHERS
Project report
OTHERS
Project report
OTHERS
Project report
OTHERS
Publications
OTHERS
N N
N N
M X
M M
M M
Records Report
OTHERS OTHERS
TRAINING
OTHERS
OTHERS
OTHERS
Y N N
N N N
H L H
H M L
M H L Acquisition Records/Budget file
OTHERS OTHERS LIBRARY
N N N N N N
N N N N N N
L L L L L L
M M M M L L
H H H H M M
Acquisition/accession records Acquisition/accession records Acquisition/accession records Acquisition/accession records Accession Register/Catalogue Catalogue/Shelf list
LIBRARY LIBRARY LIBRARY LIBRARY LIBRARY LIBRARY
Database
LIBRARY
N N N N
N N N N
H X X X
L L L M
L M H M
Database Database Database Database
LIBRARY LIBRARY LIBRARY LIBRARY
Service records/users feedback LIBRARY Service records/users feedback LIBRARY Audit records Requests from units/services rendered LIBRARY
N Y
N N
L L
L L
L L
LIBRARY
N N N
N N N
X M H
L L L
L L L
TIC records TIC records Log files
LIBRARY LIBRARY LIBRARY
N N N N
N N N N
M H L M
M M M L
M M H L
TIC Records TIC Records TIC Records LAN/VPN log files
LIBRARY LIBRARY LIBRARY LIBRARY
N Y Y Y Y N N
N N N N N N N
H M M M M H H
M L M L M L H
M L M L H L M
TIC Homepage TIC Records/Report TIC Records/Report TIC Records/report TIC Records/Report TIC Records Questionnaire
LIBRARY LIBRARY LIBRARY LIBRARY LIBRARY LIBRARY LIBRARY
Deptl. Database
TRANSLATION
Deptl. Database
TRANSLATION
Deptl. Database
TRANSLATION
Deptl. Database
TRANSLATION
N Y Y
N N N
L L X
M M L
H H H
Deptl. Database Deptl. Database Deptl. Database
TRANSLATION TRANSLATION TRANSLATION
Deptl. Database
TRANSLATION
This KRA will be taken by Head of Unit /Function / Rating declared at Department , if covered under year end by Corporate MAP, and can be assigned a / Unit Management weightage upto 100% System implementation date as per unit balance score card -
Date as prescribed by C.O. -
Y Y
N N
M H
M H
M M
circulation of guidelines Issue of Circular
Circulation of revised CDA Rules -
Final Document
Records/Relevant document
Records/Relevant document
Y N Y
N N N
L H H
L M M
M M M
Draft Paper Approval of Finalized Scheme Relevant document
Eight major functions would be covered and thei
Final Document
Records No. of days delayed from scheduled date
Records
Records
Relevant records
Scheme document
Record
Preparation of module by target date -
Payment Records
Status Report on the Project
Y Y
N N
H H
H H
M M
Status Report Status Report
Quarterly Reports
Date of approval
N N
N N
M H
H H
H H
Records Date of issue of the FAQ
N N
N N
H H
H H
H H
Report
Need based requirements.
N N N
N N N
H H H
H H H
H H H
Report Furniture is procured and distributed depending date on which complete proposal is received Corporate EMX Report Report essential service Essential service
Process Completion Dates.
It is major activity and has dependency on other
Documentation
New key activity. This will inculcate learning and
Slides / pages of Materal. Nos. of days taken from date of examination to sending of result. Soft / Hard copies of presentations
Developmental activity for enhancing quality and
It is Key activity of Training Workshop.
Very useful process in learning.
N N N
N N N
M H M
M H M
M H M
Activity duration. PROGRAMME CONDUCTANCE DOCUMENTS Audit Outcome Faculty records. COMPLETION OF PLANNED UPGRADATION
It is Key activity to initiate training.
THESE ARE IMPORTANT PROGRAMMES. IT IS ESSENTIAL REQUIREMENT. Promote and motivate trainer competency.
CRITICAL KRA
Map system
a new activity entrusted by Provident Fund organ
ns would be covered and their activities identified to make individual functional cases and then draw out a generic model of career planning
ed and distributed depending on departmental requirements based on SAC approval
and has dependency on other departments. It requires extensive chasing and monitoring.
his will inculcate learning and sharing culture.
ivity for enhancing quality and avaiability of material to participants.
Training Workshop.
s in learning.
initiate training.
ORTANT PROGRAMMES.
REQUIREMENT.
vate trainer competency.
usted by Provident Fund organisation
a generic model of career planning scheme for the company.
HEALTH / SAFETY / ENVIRONME

KRA ID Function KRA Description KRA TYPE
HSE00100 HSE00101 HSE00200 HSE00201 HSE00300 HSE00301 HSE00302 HSE00400 HSE00401 HSE00402 HSE00500 HSE00501 HSE00600 HSE00601 HSE00602 HSE00700 HSE00800 HSE00801 HSE00802
HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE
Carryout External audit of ISO 14001 / OHSAS 18001for compliance. O Monitor compliance of HSE audit NCRs with the depts. Risk/ Hazard analysis thro' Safety Management Tools on hazardous operations. Provide technical inputs to Deptt. to prevent Hazards Improvement projects on fire protection systems. O O O C
Provide technical inputs for Establishment of project for fire protection C system Monitor the fire protection system and evaluate the effectivenes. Savings through Health/ Safety/ Environmental (HSE) measures. Identify new HSE projects Execute and commission HSE projects HSE Improvement projects/ Management programmes HSE project for waste minimisation HSE Consultancy Services/ Projects to other units and industries C O O O C C O
Preparation and submission of Technical offers for HSE Consultancy O Projects Completion of HSE consultancy works as per schedule HSE Knowledge Management portal Organising HSE Seminar(s) Mobilising nominations/ faculty/ infrastructure for HSE Seminar(s) Conducting HSE seminar and documenting new learnings O C O O C
HSE00900 HSE01000 HSE01100 HSE01200 HSE01201 HSE01202 HSE01300 HSE01400 HSE01500 HSE01501 HSE01502 HSE01503 HSE01504 HSE01600 HSE01601 HSE01700 HSE01800 HSE01900 HSE02000 HSE02001 HSE02002 HSE02003 HSE02100 HSE02200 HSE02201
HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE
Development of HSE manuals/ posters/ training modules/ safety instructions/ web site information Introduction/ revision of WMI Improvement in PPE specification Standardisation of system for tracking HSE performance Collecting HSE data for tracking of HSE performance
C C C C O
Compilation of HSE data and reporting for improvement/ conservation O Publishing technical papers on HSE Presenting Techinical Papers on HSE at Symposia / Seminars Getting Factory/ Environmental Licenses in time Complying all conditions for Factory License Complying all conditions of Water Consent Complying all conditions of Air Consent Complying all conditions of Hazardous waste Rules Compliance with HSE Statutory requirements Settlement of HSE non compliances from Statutory authorities Compliance follow up of work environment findings Updating of HSE legislations as and when changes occur Performance of HSE inspections Statutory inspection of Cranes and Pressure Vessels C C O O O O O O O O O O O
Preparing calender of inspections and physical inspections of Cranes O and Pressure Vessels Report generation of Cranes and Pressure Vessels inspection O Compliance followup of Cranes and Pressure Vessels Carrying out Internal audits of ISO 14001/ OHSAS 18001/ Fire/ Electrical/ Radiation/ etc Mock Drills for Emergency Plan Performance of Safety function in the mock drill O O O O
HSE02202 HSE02203 HSE02300 HSE02301 HSE02302 HSE02400 HSE02500 HSE02600 HSE02700 HSE02800 HSE02900 HSE03000 HSE03100 HSE03200 HSE03300 HSE03301
HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE
Performance of Health Services function in the mock drill Performance of Fire Services function in the mock drill Investigation of accidents / incidents
O O O
Analysis of root causes of accidents / incidents and communication to O departments Monitoring implementation of remedial measures of accidents / incidents Quality inspection of Safety items at suppliers works/ inplant. Programs conducted for employee/ customer/ supplier/ contractor training Organisation of H/S/E promotional celebrations Creating awareness through competitions/ seminars/ posters/ ciruculars/ multimedia/ intranet etc. Participation in safety awards at National / State levels Updation of HSE L1/ L2/ L3 and other documents O O O O O O O
Updation of database/Information (like Databases / Intranet sites etc.) O in System CSC meetings as per requirements Management reviews performed Finalisation of Functional scorecard by specified date Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card O O O C
HSE03400 HSE03500 HSE03600 HSE03700 HSE03701 HSE03702
HSE HSE HSE HSE HSE HSE
Increase in no of Preventive Health Programs & awareness programs/work shops/camps Increase in no. of innovative health care practices Improvement in quality of OHS tests for better repeatability Work environment monitoring of physical & chemical hazards in workplace Conduct study, Analyse results and suggest remedial measures Performance Monitoring of ETPs & STPs
O C C O O O
HSE03703 HSE03704 HSE03705 HSE03800 HSE03900 HSE04000 HSE04100 HSE04200 HSE04300 HSE04301 HSE04302 HSE04303 HSE04400 HSE04401 HSE04402 HSE04403 HSE04404 HSE04500 HSE04501 HSE04502 HSE04600 HSE04700 HSE04800 HSE04900
HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE
Performance Monitoring of Ambient Air and Stack emissions Performance Monitoring of Drinking water quality Report Status of Env. Monitoring to Departments Conduct study, Analyse results and suggest remedial measures Carry out radiological investigations as per plan Carry out ECG investigations as per plan Carry out toxicological investigations as per plan Carry out biochemical investigations as per plan Ensuring Occupational Health check up for workers Planning of OHS activities & cascading down to the levels. Execution Occupational Health screening activities Analysis of Occupational Health screening data/ preparation of reports Environmental Monitoring of Work Areas Performance Monitoring of ETPs & STPs Performance Monitoring of Ambient Air and Stack emissions Performance Monitoring of Drinking water quality Report Status of Env. Monitoring to Departments Identify Occupational Hazards at Work Place Monitor occupational hazards at work place Report Corrective Actions on occupational hazards at work place
O O O O O O O O O O O O O O O O O O O O
Reduction in prevalence of occupational health deviation in high noise O exposed groups Reduction in prevalence of occupational health deviation in statutory groups exposed to respiratory hazards Reduction in prevalence of occupational health deviation in other statutory hazard exposed groups O O
To uphold BHEL's commitment to UN's Global Compact Programme O on Human Rights,Labour,Environment & Anti-corruption and promote sustainable growth beside encouraging good corporate citizenship.
HSE05000 HSE05100 HSE05200
HSE HSE HSE
Improvement in HSE performance through controls/ Operational Control Procedures/ improvement projects Implementation of PPE usage Projects for conservation of natural resources (e.g.specific consumption (per unit of production) of water/ power/ paper/ oil /wood/ copper etc.) Implementation of the projects for conservation of natural resources Project for waste minimisation and management Investigation of accidents and incidences/ analysis and implementation of recommendations Implementation of control measures for accident prevention Redeployment of persons as indicated by occupational health evaluation. Compliance of Inspection/ Audit NCRS Compilation of HSE performance data and submission to HSE dept. Compliance of HSE statutory requirements Compliance of HSE non conformances from statutory authorities HSE Training
C C O
HSE05201 HSE05202 HSE05300 HSE05301 HSE05400 HSE05500 HSE05600 HSE05700 HSE05800 HSE05900 HSE06000 HSE06001 HSE06002 HSE06003 HSE06100 HSE06200 HSE06300 HSE06400 HSE06500 HSE06600 HSE06700 HSE06800 HSE06900 HSE07000
HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE HSE
O O O C O O O O O O
Operation and Maintenance of treatment plants and recovery systems O Performance of ETPs Performance of STPs Performance of Recovery systems Organising and conducting a certified HSE training course Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts O O O O O O O
Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. O Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report O O O C O
HSE07100 HSE07200 HSE07300 HSE07400 HSE07500
HSE HSE HSE HSE HSE
Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
C C C C C
HSE07600
HSE
HSE07700
HSE
HSE07800
HSE
HSE07900
HSE
HSE08000
HSE
ETY / ENVIRONMENT FUNCTION KRA MASTER - 2006-07

Unit of Measurement Critical KRA (Y/N) Y Y Y Y Special KRA (Y/N) N N N N N N N N Y Y N N N Y Y Y Y Y Y Universal KRA (Y/N) Suggested Weightage for category A B C H L H H H L L H H M H H H M H H H M H H H H H H H M M M H M M M H M M M H H M M M M M M H L L H L L L L H L L L L
100XNo.conducted/ No. required to be conducted 100XNo.complied/ Total No. 100X No. Analyed / No. planned 100 x No. of technical guidance provided/ nos planned
100 X No. of projects completed / No. Y planned 100 x No. of technical guidance N provided/ nos planned % reduction in cases of fire over last N year 100 X savings realised/ Benchmark N
No. of days delayed from scheduled N date No. of days delayed from scheduled N date 100 X projects implemented/ planned N 100 X projects implemented/ planned N Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date N N N N N N N
No. of days delayed from scheduled date No. of days delayed from scheduled date 100 X No. improved/ No. planned Time Index Time Index Time Index Nos publised/nos planned nos presented/nos planned No.of licenses delayed from Zero date 100 X No. complied/ No. reported 100 X No. complied/ No. reported 100 X No. complied/ No. reported 100 X No. complied/ No. reported 100 X No. complied/ No. reported 100 X No. complied/ No. reported 100 X No. complied/ No. reported 100 X No. updated/ No. changed % completed / planned Nos. completed/ Nos planned No. of days delayed from scheduled date No. of days delayed from scheduled date Nos complied/ Total nos. Nos completed/ nos planned. No. conducted/ No. planned % of non performance/ required performance rate
N N N Y Y Y N N Y Y Y Y Y Y Y Y Y N Y N N Y Y Y Y
Y Y N N N N N N N N N N N N N N N N N Y Y N N N N
H H M H M L H H H M M M M M H M M M M M L L H M H
M H H M H H H H M H H H H H M M H M M H L L M H H
L L H L H M L L L L L L L L L H M H H L H H L L L
% of non performance/ required performance rate % of non performance/ required performance rate No. investigated / total occurences No. of days delayed from scheduled date nos monitored/ nos to be monitored Delayed days/days for inspection 100 X No. conducted/ No. planned No. of days delayed from scheduled date % no. completed / no. as per plan no. participated / no. eligible for participation No. of days delayed from scheduled date No. of days delayed from scheduled date no. held / no. required to be held No. performed/ No. required No. of days delayed from scheduled date Balanced Scorecard Rating (5/4/3/2/1)
Y Y Y N N N N N N N N N N Y Y Y
N N N Y N N N Y N N Y Y N N Y N
H H L M M M H H M H H L H H H H
H H M M H M M M H M M M M M M H
L L H H H H L L L L L H L L L X
% increase % increase % improvement No. of tests conducted/ nos as per schedule No. of tests conducted/ nos as per schedule 100 X Surveys conducted/ Planned
N N N Y N Y
N N N N N N
M M H L L L
H H M H M M
H H L H H H
100 X Surveys conducted/ Planned 100 X Surveys conducted/ Planned No. of days delayed from scheduled date No. of tests conducted/ nos as per schedule % completed/ planned % completed/ planned % completed/ planned % completed/ planned % completed/ planned No. of days delayed from scheduled date No. screened/ No.to be screened No. of days delayed from scheduled date 100 X Surveys conducted/ Planned 100 X Surveys conducted/ Planned 100 X Surveys conducted/ Planned 100 X Surveys conducted/ Planned No. of days delayed from scheduled date No. of Deptt's covered/ nos planned Nos complied/ Total no of non compliance Nos complied/ Total no of non compliance Occ. Health Deviation Prevalence Index (Noise) Occ. Health Deviation Prevalence Index (Respiratory) Occ. Health Deviation Prevalence Index (General) Number
Y Y N N N N N N N N N N N Y Y Y N Y Y Y N N N N
N N Y N N N N N N Y N Y N N N N Y N N N N N N N
L L L L L L L L M H L L L L L L L M L L H H H H
M M M M M M M M H M H H M M M M M H M M H H H H
H H H H H H H H M M H H H H H H H L H H M M M H
% improvement/ Benchmark % implemented/ total % Savings realised/ Benchmark
N N N
N N N
H H H
M M M
L L M
No. of days delayed from scheduled date No. of days delayed from scheduled date % accidents investigated within specified time % implemented/ planned % redeployed/ required to be redeployed % compliance
N N Y N Y Y
Y Y N N N N N N N N N N N N Y Y Y Y Y Y Y Y Y Y Y
H H M H H H M H H M L L L L L M M M M M X M H X
M M H M M M H M M H H M M M M L L L L X M X X M
M M M L M L M L L M M H H H H L L L L X M X X X
Nos sent in time/ Total nos to be sent N % compliance % compliance Nos conducted/ nos planned % improvement/ Benchmark % improvement/ Benchmark % improvement/ Benchmark % improvement/ Benchmark Number of days delayed from scheduled date % % Time Index Time Index Score Time Index Number of new circles TQM Score No. of days delayed from scheduled date Y Y N Y Y Y Y N
Time Index No. of days delayed from scheduled date Number Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Y Y
Y Y Y Y Y
X L M X H
X M M M H
M H M H H
Source of Data for Measurement
KRA Remarks
Records Records Records Records Records Records Records Finance data/ MIRs Records Records Records Records Records Records Records Records Records Records Records
(Nos. conducted/ Nos required)x100 (Nos complied/ Total Nos) x 100 (Nos of hazardous operations analysed/ Nos of hazardousinstructions/ No.of safety operations standards issued (No of projects completed/ Nos planned ) x 100 Nos of technical inputs given Reduction of fire as compared to last year. (Savings realised/ Savings planned) x 100 Days delayed Days delayed No. implemented / No.Planned
Nos given/ nos planned Days delayed Days delayed Nos completed/ nos planned Nos conducted/ nos planned Days delayed Days delayed
Records Records Records Records Records Records Title of the papers
Days delayed Nos introduced or revised/ nos planned No. improved / no. planned Days delayed Days delayed Days delayed
No. of papers published v/s planned Title of the papers/talks Score L5: 4 L4: 3 L3: 2 L2: 1 L1: 0 License copy No.of licenses delayed from Zero date Records Records Records Records Legislations/ records Records Records Records Records Records Records Records Records Records Audit report Audit report Nos.complied / Nos.reported Nos.complied / Nos.reported Nos.complied / Nos.reported Nos.complied / Nos.reported Reports submitted/ Reports to be submitted L5=100% cases/ L4= 9599%/ L3=85-94%/ L2= 7584%/ L1=<75% Nos complied/ Total non conformances Nos updated / Nos. changed % completed / planned Nos. completed/ Nos planned Completion date Delayed days/days for report generation Nos complied/ Total nos. Nos completed/ nos planned. No Completed/ No. Planned
Audit report Audit report Records Records Records Records Training Records Records Records Records Records Records Minutes of meeting Minutes of meeting No. investigated / total occurences Delayed days % implemented / total Delayed days/days for inspection No. of programs conducted no. organised / mo. Planned (National Safety/ Environment/ Occupational % no. completed / no. as per plan participated / no. eligible for participation (Includes preparation of participation) Nos updated in time/ Total nos. Schedule to be prepared by the department. no. held / no. required to be held No. performed/ No. required Delayed days
Record maintained by Unit Head/Unit P&D Rating declared at year This KRA will be taken by end by Corporate / Unit Head of Unit /Function / Management Department , if covered under MAP, and can be assigned a weightage upto 100% Title of the programs Title of the programs Records Records Time frame Records Score L5: 4 L4: 3 L3: 2 L2: 1 L1: 0 remarks Awareness programs at Score L5: 4 L4: 3 L3: 2 L2: 1 L1: 0 Remarks Test-retest repeatability Annual plan to be developed for total monitoring of workplace As per plan No.of surveys conducted/ Nos.planned
Records Records Records Time frame Records Records Records Records Records Records Records Records Records Records Records Records Records Records Records Records Records Records Records No. of Convention /Workshops/Seminars organised by G.C.Society
No.of surveys conducted/ Nos.planned No.of surveys conducted/ Nos.planned Nos reported/ Nos generated As per plan % completion % completion % completion % completion No. checked/No.to be checked As per plan index = No. screened/ No.to be screened As per plan No.of surveys conducted/ Nos.planned No.of surveys conducted/ Nos.planned No.of surveys conducted/ Nos.planned No.of surveys conducted/ Nos.planned Nos reported/ Nos generated Nos identified/ No of depts Nos complied/ Total nos of Non compliances Nos complied/ Total nos of Non compliances Presbycusis correction to be applied. Weighting to be given for severe / profound If there are more than one respiratory hazard exposed groups/ average of OHDPI If there are more than one general hazard exposed groups/ average of OHDPI BHEL has taken leading role as its nominee is Secretary to G.C.Society & representing at national/international levels
Records Records Records
% Improvement = No. of parameters showing improvement *100/ Total % of employees wearing recommended PPEs Environmental indices
Records Records Records Records Records Records Records Records Records Records Records Records Records Records
Example L5 -on time/ L4 5 days delay and so on Example L5 -on time/ L4 5 days delay and so on Nos completed/ Total occurences Nos completed/ nos planned % of persons redeployed / persons required to be redeployed Nos complied/ Total nos Nos sent in time/ Total nos to be sent Nos complied/ Total nos Nos complied/ Total nos Nos conducted/ nos planned No.of samples complied / Nos.analysed No.of samples complied / No.of samples analysed / No.of samples complied
Nos. analysed No.of samples complied / Nos.analysed Records from Individual and from Department Record maintained by Audit deptt. Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance Survey Report Project report Unit QA/QC Quality Deptt. Action plan document
Project report
Project report
Project report
Project report
Project report
Project report
PLANNING & DEVELOPMENT FUNCTION K

KRA ID FUNCTION KRA Description KRA Type O KRA Unit of Measurement No. of days delayed from scheduled date Time Index
PDX00100
PDX
PDX00200
PDX
PDX00300
PDX
Development of Company/ Unit /Product/Function level Balanced Score Card by specified date. Monitoring - Balanced Score Card- Quarterwise Data to be finalised by 7th of subsequent month Formulation of Broad Objectivesfor CO/Unit/Prod/Function by specified date.(To be selected while fixing targets) Formulation of Revenue Budget
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date % of shortfall made up in LE
PDX00400
PDX
for CO/
Unit/ Div/Prod/Func by specified

PDX00401 PDX date. (To be selected while fixing targets) Preparation of monthwise budget after Board approval. O
PDX00500
PDX
PDX00600
PDX
for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets) Flash Report CO/Unit/ Div (To be selected while fixing targets)
Half Yearly Review of Operations Operations Planning & Monitoring Operations planning & monitoring Turnover for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets) Operations planning & monitoring Project deliveries for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets) Operations planning & monitoring Materials for CO/ Unit/ Div/Product / Function/ Dept (To be selected while fixing targets) CLEARANCE OF LETTER OF CREDITS (LCs) BY P&D within specified time. Assessment of Plant Performance/ SIP
PDX00700 PDX00701
PDX PDX
O O
Variation in Flash Vs Boardadopted figures in April Achievement Vs Targets. Achievement Vs Targets.
PDX00702
PDX
Achievement Vs Targets.
PDX00703
PDX
PDX00704
PDX
PDX00800
PDX
% of LC's cleared in the specified time Achievement Vs Targets.
PDX00900 PDX00901
PDX PDX
Submission of Management Information

Reports as per schedule. Status of billing & valuation of Reciept cum despatch report( RDR) by specified time.
O O
PDX01000 PDX01001
PDX PDX
PDX01002
PDX
PDX01100
PDX
Techology Gaps-Identification and bridging of gaps Identification of Technology Gaps & preparing Business plans for identified Products within specified schedule. Bridging of Technology / Business Gaps through introduction of TCAs/PIRs/JVs/ Mergers & Acquisitions Projects. Formulation of Strategic / Business/
O O
Time Index
Divisional/Product Plan by specified

date. PDX01200 PDX
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Number of FRs prepared Vs Target No. of days delayed from scheduled date No. of days delayed from scheduled date Acheivment Vs Targets Acheivment Vs Targets Acheivment Vs Targets
Revisiting and Review of Strategic / Divisional/Business /Product/ Functional Plans by specified date.
Environmental Information Compilation & Analysis for Business Impact by specified date. Benchmarking of Company/Unit/Product Performance Analysis of company performance through Benchmarking against international / national companies Development of action plan for improvement.Detailed action plan for each criteria with milestone dates to be prepared by specified date.
PDX01300
PDX
PDX01400
PDX
PDX01401
PDX
PDX01402
PDX
PDX01500
PDX
Development /formulation of Feasibility Reports (FRs)/Investment proposals for CO/ Unit/Product/ Function level
Annual Plans Formulation (Capital) for CO/Unit/Product/Function by specified date. Formulation of Minor Capital Budget by specified date ( including manufacturing technology development) . Capital Budget monitoring Capital Budget monitoring - Schemes / M&R Items Monitoring of Minor Capital Budget including manufacturing technology development.
PDX01600
PDX
PDX01601
PDX
PDX01700 PDX01701 PDX01702
PDX PDX PDX
O O O
PDX01703
PDX
Capitalisation of facilities by specified date
PDX01800 PDX01801 PDX01802 PDX01803
PDX PDX PDX PDX
Procurement of Capital equipment Freezing Specification and raisal of Procurement Indents Tender Evaluation & final recommendation to release PO. Co-ordination for Installation of major facilities in stipulated time Planning/ indenting/ procurement coordination and allocation Office furniture to fulfill requirements of executives within the allocated budget Small assets planning/ budgeting/ monitoring etc. to fulfill plant requirement within the allocated budget Finalising Technology / Collaboration (including MOUs/NDAs) agreement
O O O O
PDX01804
PDX
No. of days delayed from scheduled date Time Index Acheivment Vs Targets Acheivment Vs Targets No. of days delayed from scheduled date No. of Indents converted to SRV. % of budgetted amount committed Time Index
PDX01805
PDX
PDX01900
PDX
PDX01901
PDX
Execution & Monitoring of TCAs(including TCAEE)/ MOUs/

NDAs including amendments/ extensions/ Purchase of Module documentation/ Royalty payment Deputation of Engineers to Foreign countries to Collaborators/ Business/ Training/ Sites etc. Coordination for deputation of experts Co-ordination for Design deviations/design vetting/Queries Maintenance of computerized database of documents received from collaborator Finalising MOU with Govt. of India by specified date. Submission of draft MOU to Govt. of India
Time Index
PDX01902
PDX
Time Index
PDX01903 PDX01904 PDX01905 PDX02000
PDX PDX PDX PDX
O O O O
PDX02001
PDX
PDX02002
PDX
Defending MOU criteria/ targets/ finalisation & approval for signing readiness. Submission of MOU performance evaluation report for previous year (provisional/ audited) and/ or with case for possible score/ rating improvement (as necessary) Monitoring MOU parameters to achieve the MOU performance.
PDX02003
PDX
No. of experts deputed No. of designs changed % of documents computerised No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
PDX02004
PDX
PDX02100
PDX
PDX02200
PDX
PDX02300
PDX
Preparation and sending replies for Parliament questions to DHI & other Ministries Preparation of briefs for CMD/ Directors for their evidence before Parliamentary committees at Parliament house Effective planning of Parliamentary Committees visits to BHEL Units/ finalization of logistics and preparation of briefs. Organising Management Committee Meetings Finalisation of MCM calendar & formulation of Monthly Agenda by specified date Compilation & uploading of MCM Agenda folder Anaysis/ preparation of MCM backup papers/ presentations/ and appraising Unit Head Regular monitoring with concerned agencies for resolution of action points raised in previous MCMs and presentation of pending issues. Preparation/ issue/ and dissemination of MCM Minutes within specified time . Smooth administration of Management Committee meetings Development of systems by specified date to improve the efficiency of MCM Secretariat. Development of systems by specified date to enable MC focus on long term/ critical company isues. Designing of a systemby specified date to interlink the existing MIRs and generate backup material for MCM. Improving the MC Website through better facilities/ content management/ and updations/ modifications for effective management of MC Meetings. Updation and review of operations review formats by specified date for the MC Meetings based on feedback from MC Members and other users. Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks)
Time Index
Time Index
Appraisers Satisfaction Score Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index
PDX02400 PDX02401
PDX PDX
O O
PDX02402
PDX
PDX02403
PDX
PDX02404
PDX
PDX02405 PDX02406
PDX PDX
O O
Time Index Appraisers Satisfaction Score No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Satisfaction Score (to be obtained from CMD&Directors) No. of days delayed from scheduled date %
PDX02407
PDX
PDX02408
PDX
PDX02409
PDX
PDX02410
PDX
PDX02411
PDX
PDX02500
PDX
PDX02600 PDX02700 PDX02800
PDX PDX PDX
PDX02900 PDX03000 PDX03100 PDX03200
PDX PDX PDX PDX
Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliation of accounts Preparation for audit of the department for ISO 9000 / TQM by internal as well as external auditors. Co-ordination for SMI's revision/ updating etc. 1st level 5S audit (Internal self-assessment) for P&D/ KWX department Presentations for Investors/ other stake holders/ agencies as per schedule Facilitating Govt policies/ guidelines in Company's favour Preparation & submission of Pre-budget memorandum by specified date Mobilising support through Industry associations on various company issues Annual press Conference/ AGM Finalisation of CEO speech/ Material for Q&As etc.
O O O
% Time Index No. of NCRs
C O O O
No. of SMIs reviewed No. of NCRs Time Index % decided in Company favour / no. attempted No. of days delayed from scheduled date No. of issues resolved vis--vis target Satisfaction Score (to be obtained from CMD&Directors) Satisfaction Score (to be obtained from CMD&Directors) Time Index
PDX03201
PDX
PDX03202
PDX
PDX03300
PDX
PDX03400
PDX
Quality Inputs on Q&A/ Speeches/ Directors Report/ Corporate-Profile etc for Top Management Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule
PDX03500
PDX
PDX03600 PDX03700 PDX03701
PDX PDX PDX
O C O
Number of new circles TQM Score No. of days delayed from scheduled date No. of days delayed from scheduled date Number Time Index
PDX03800
PDX
PDX03900 PDX04000
PDX PDX
C C
PDX04100
PDX
PDX04200
PDX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
PDX04300
PDX
Completion of pilot on DTC at Bhopal for Transformers including Jhansi range in association with the consultant and submission of report to Steering Committee Implementation of DTC
PDX04400
PDX
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
PDX04401
PDX
Preparation of Process Manual for DTC for implementation in units/products. Collection and analysis of data for DTC
PDX04402
PDX
PDX04500
PDX
Implementation of PSM
PDX04501
PDX
Preparation of Process Manual for PSM for implementation in units/products. Collection and analysis of data for PSM
PDX04502
PDX
PDX04503
PDX
Providing inputs within specified time for preparation of Process Manual for PSM Completion of pilot on Lean Mfg and submission of report to steering committee Collection and analysis of data for
PDX04600
PDX
PDX04601
PDX
lean
manufacturing
PDX04602
PDX
Preparation of Process Manual for LM for implementation in other units/products. Implementation of PSM for Castings and forgings Preparation of Road map and submission to Directors on Business and
PDX04700
PDX
PDX04800
PDX
organisation Initiatives in line with

PDX04900 PDX recommendations of Task forces Pre award discussion with Consultant , Finalisation of Deliverables, Obtaining internal approvals and Placement of LOA on Consultant Submission of monthly progress reports to top management, Orientation Programmes at units, Structuring of initiative Teams/ Steering Committees Resolving interface issues within specified time as per schedule of initiatives Liaison with consultant, arranging meetings, co-ordination regarding programmes/ visit schedules of different initiatives under implementation with concerned Champions Development of Departmental Procedures within specified time for the processes identified. Providing timely inputs for comprehensive examination of BHEL by Parliamentary Committee on Public Undertakings (COPU) by specified time after due approval of competent authority. Providing basic data, information etc to Corp.P&D for comprehensive examination of BHEL by Parliamentary Committee on Public Undertakings (COPU)before specified time. Development of Strategy Map of the Company. Identification of Strategic Initiatives to be pursued for meeting the targeted strategic objectives. Mapping of interlinkages of the initiatives to achieve the strategic objectives. Conducting in-depth assessment including determining the compatibility and worth of the identified source. O
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index
PDX05000
PDX
PDX05100
PDX
PDX05200
PDX
% issues resolved within specified time Satisfaction score
PDX05300
PDX
PDX05400
PDX
PDX05401
PDX
PDX05500
PDX
PDX05501
PDX
PDX05502
PDX
PDX05600
PDX
No. of days delayed from scheduled date Percentage Submission of inputs to COPU in time as per their demand. Percentage Submission of inputs to Corp. P&D before specified time. No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
PDX05601
PDX
PDX05602
PDX
PDX05603
PDX
PDX05604
PDX
Formation & coordination of internal task force to supervise the process of due diligence including defining the essential requirements of the process. Establish requirement of consultants for Legal/ Finance/ technology functions etc, receive offers from shortlisted firms & appoint consultants to assist in due diligence. Quantify the degree of synergy between BHEL and the target company , submit EOI/ NBB and perform due diligence. Timely preparation of Valuation report.
PDX05700
PDX
PDX05701
PDX
PDX05702
PDX
PDX05703
PDX
PDX05704
PDX
PDX05705
PDX
Finalisation of the contours of the offer and closure of the transaction for acquisition/ strategic alliance. Timely Negotiation/ Finalization of agreement with strategic partners, as required. Negotiate with owners of target company for finalisation of Share Purchase Agreement & Share Holders Agreement. Negotiate the Term sheet of the financing package to the best possible advantage of BHEL. Negotiate with lenders of the target company so as to improve upon the existing terms & conditions. Submission of complete offer, incorporating terms & conditions, special caveat etc. Finalising Strategic Alliances including taking financial stake to fulfill Strategic Objectives as per plan. Development of systems & procedures to establish the process of forming Strategic Alliances Identifiy & establish business gaps (technology, market access, market share etc.), analyse alternatives & prepare proposal for further action to establish a strategic alliance. Obtain clearance of the Board of Directors and GOI (where necessary) Formation of specialist vehicle for the acquisition, including SPVs, JVs etc.
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of critical observations by BoD Satisfaction score
Satisfaction Score No. of days delayed from scheduled date Time Index
PDX05800
PDX
PDX05801
PDX
PDX05802
PDX
PDX05803
PDX
PDX05804
PDX
PDX05900
PDX
Timely completion of Special Assignments as identified in the year-beginning/ mid-year and final review stages Providing supporting data and additional inputs to the Parliament Secretariat and Ministries as per their requirement with respect to various Parliamentary / Ministries activities for better management BHEL interface. Vetting of Technical Specification of Capital items. Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Preparation of Power Sector Annual Capital Budget proposal for T&P items Preparation of Power Sector Annual Capital Budget proposal for Enabling Works (EW) Preparation of Power Sector Supplementary Capital Budget proposal for T&P items Preparation of Power Sector Supplementary Capital Budget proposal for Enabling Works (EW) Allocation and intimation of Sanction Nos. after approval of the Budget for T&P items Allocation and intimation of Sanction Nos. after approval of the Budget for EW Renewal of hiring rates for T&P items: - Inter Regional - BHEL Sub-contractors and outside agencies Periodic updation of inventory items (Major T&Ps) on quarterly basis [web enabled system] Monitoring utilisation of capital T&P budget Renewal of wireless licence(s)
Time Index
PDX06000
PDX
PDX06100 PDX06200
PDX PDX
O
O
Percentage Submission of all information & documents in time as per their demand. Time Index Time Index
PDX06300
PDX
PDX06400
PDX
PDX06500
PDX
PDX06600
PDX
PDX06700
PDX
PDX06800
PDX
PDX06900
PDX
PDX07000
PDX
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Improvement in utilisation No. of days delayed from scheduled date No. of days delayed from scheduled date
PDX07100
PDX
PDX07200 PDX07300
PDX PDX
O O
PDX07400
PDX
Preparation/modification of standard T&P deployment modules
PDX07400
PDX
Preparation of deployment chart of major T&P items (own or hired) Special assignment on capability building in Construction / Services technology Improvement in Employee Satisfaction Score Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
PDX07500
PDX
PDX07600 PDX07700 PDX07800
PDX PDX PDX
O O C
No. of days delayed from scheduled date No. of days delayed from scheduled date Score Time Index No. of days delayed from scheduled date
PDX07900
PDX
PDX08000
PDX
PDX08100
PDX
PDX08200
PDX
MENT FUNCTION KRA MASTER - 2006-07

Critical KRA (Y/N) N Special KRA (Y/N) Y Universal KRA (Y/N) N Suggested Weightage for category A B C H H H Report sent to CO N N N M M L Reports / Score Card(s) N Y N H M M Source of Data for Measurement KRA Remarks
Date sent to CO N Y N H M M Date sent to CO Y Y N M M M report to Corporate Office N N N H M M -
LE Finalised N N N M M L
Board adopted figures N N N N N N M M M M L MCM Report M
MCM Report N N N X H M
M Document forwarded to Finance -
X Reports sent to CO
N N
N N
N N
X M
X M
M M
Date of reports sent to CO MIR to unit Finance,Purchase and Commercial(MIR) -
H N N N H
X X
X X Business reports
X Business reports
X Date of submission
X Approval of System by approving Authority
X Documents
X Reports
X Reports
Reports N N N X H X
Reports N Y N X H X Date of completion N Y N X M X Date of sanction N N N N N N N N N X X X X X X H MIRs H MIRs M MIRs
N N N N
N N N Y
N N N N
X X X X
H H H M
M M MIRs M MIRs H
X Reports
Reports N N N X M L
N N N N
N N N Y
N N N N
X X X X
H M M M
M L L X Date of signing
X Reports
M Reports
Reports Y N N X H M
N Y
N Y
N N
X X
H H
X M
Approved Calendar & Agenda
N N
N N
N N
X X
H H
M M
M Questionnaire for obtaining feed back to be designed by the deptt. by August'05
L Record maintained by Audit deptt.
Y Y N
Y Y N
Y Y N
M M X
L L M
L L L
Record maintained by Audit deptt. Record maintained by individual/ deptt.
N N Y Y
N N N N
N N N N
X X X X
H H H H
M M M M
M Questionnaire for obtaining feed back to be designed by the deptt. by August'05 Questionnaire for obtaining feed back to be designed by the deptt. by August'05
M Project report
N Y Y
N N Y
Y Y Y
M H X
X X M
X Unit QA/QC X Quality Deptt. X Action plan document
N Y
N N
Y Y
M X
M M
M H Project report
Project report Y N N H H X This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be Rating declared at assigned a year end by Corporate weightage / Unit Management upto 100% N Y N H L L Reports & records in corporate meetings and discussions Reports & records of corporate steering committee meetings and discussions Reports & records of corporate meetings and discussions Records of steering committee meetings Reports & records of corporate steering committee meetings and discussions Reports & records of corporate meetings and discussions Records of steering committee meetings Reports & records of corporate meetings and discussions Reports & records of corporate meetings and discussions Reports & records of corporate meetings and discussions
H -
H -
Reports & records of corporate meetings and discussions Reports & records of corporate meetings and discussions Reports & records of corporate meetings and discussions
M Reports & records of corporate meetings and discussions
M Reports & records of corporate meetings and discussions Reports & records of corporate meetings and discussions
H Reports & records of corporate meetings and discussions
M Date of submission -
Appraiser Y N N M M M
Appraiser Y Y N M M M Report. N Y N M M M Clearance of Corp. Office. Y Y N M M M
Clearance from Corp. Office. Y Y N M M M Report -
Report Y Y N M M M
LOI Y Y N M M M Report Y Y N M M M Report Y Y N M M M Submission of bid. Y Y N M M M
Signing of agreement. Y N N M M M Approval of Management. Y N N M M M Approval of Management. Y N N M M M Approval of Management. N Y N M M M Date of submission of bid. Y N N H H H Report Y Y N H H H System approved by competent authority Y Y N H H H -
Report Y Y N H H H Date of clearance. Y Y N H H H Date of clearance.
Documents Y N N M M M
Appraiser N N N L M M L H L Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D
L Proposal submission
L Intimation to Region and Budget Approval
L Intimation to Region and Budget Approval
L Letter from Finance Deptt
L Web Properties
L Y L
H H
L Finance report L Timely Submission of remittance fee
L Issue date of module
L Deployment chart issue date
H Report Survey Report Record maintained by individual/ deptt. Project report
Y Y Y
Y Y Y
M M H
X L H
X L H
Project report
Project report
Project report
Project report
Prefix "Development of " to KRA-DS
SERVICE AFTER SALES FUNCTION KR

KRA ID Function KRA Description KRA Unit of Type Measurement Critical KRA (Y/N)
SAX00100
SAX
Turnover as per Budget (inclusive of Servicing/ RLA and R&M) % increase in order booking (Rs in Lacs) over previous year Completion of survey and submission of report in time on market availability of SAS business as per plan (INCREASE IN MARKET SHARE IN EXISTING PRODUCT)
Rs in Lacs
SAX00200
SAX
SAX00201
SAX
Time Index
SAX00202
SAX
Timely review of survey reports/ assessment of market potential available and submission of action plan (INCREASE IN MARKET SHARE IN EXISTING PRODUCT)
% As defined under Remarks Column
SAX00203
SAX
Review of action plan for increase in market share from existing and implementation as per plan (INCREASE IN MARKET SHARE IN EXISTING PRODUCT) Completion of survey and submission of report in time on New area in servicing business as per plan (ENTRY INTO NEW AREA IN SERVICING BUSINESS)
SAX00204
SAX
Time Index
SAX00205
SAX
Timely review of survey reports/ assessment of New area business availablity and preparation of action plan (ENTRY INTO NEW AREA IN SERVICING BUSINESS)
SAX00206
SAX
Review of action plan for Entry into new area in servicing business and implementation as per plan (ENTRY INTO NEW AREA IN SERVICING BUSINESS) % increase in price for repeat job from customer as per plan Timely capture of data for increase in offered price to customer
% As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column
SAX00300
SAX
SAX00301
SAX
SAX00302
SAX
Negotiation with customer against offer
SAX00400
SAX
% achievement of orders against offers submitted in competetive bidding as per plan
% As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column
SAX00401
SAX
Analysis of orders lost in competetive bidding in previous year(s)
SAX00402
SAX
Implementation of analysis in offers submitted in bidding
SAX00500
SAX
% of customers retained Timely preparation of repository of customers who have awarded jobs to SAS on a regular basis Timely review of repository of customers who have awarded jobs to SAS on a regular basis
SAX00501
SAX
SAX00502
SAX
SAX00503
SAX
Timely preparation and implementation of action plans for retention of targetted customers in the year
Time Index
SAX00600
SAX
% reduction in time for submission of techno commercially correct offer from the date of receipt of enquiry as per plan
SAX00601
SAX
% reduction in time from defined time in preparation of job details and estimate for Customer offer
SAX00602
SAX
% reduction in time from defined time in review of job details/ estimate and submission of offer to Customer
SAX00700
SAX
KRA : % reduction in Transfer-in

over previous year as per plan Collection of data of "Transfer In" services in previous year(s) in targetted area and preparation of action plan for reduction of "Transfer In" Timely review and approval of action plan for reduction in "Transfer In"
% As defined under Remarks Column % As defined under Remarks Column
SAX00701
SAX
SAX00702
SAX
Time Index
SAX00703
SAX
Achievement of success by task perfomer in targetted area bringing reduction in "Transfer In"
SAX00800
SAX
% reduction in time in award of subcontract from defined time as per plan
SAX00801
SAX
Reduction in time from defined time in preparation of job details and estimate for subcontracting
SAX00802
SAX
% reduction in time from defined time in review of subcontracting job details and estimate and release to indenting department
SAX00803
SAX
% reduction in time for floating of tender enquiry to submission of Comparative Statement of Tenders (CST) received
Time Index
KRA :Timely floating of tender

SAX00804 SAX enquiry/evaluation and placement of LOI on vendor. O Time Index
SAX00900
SAX
% Improvement in performance of targetted vendors from "Satisfactory" to "Good" as per plan
SAX00901
SAX
Timely identify and prepare MOM with target vendor(s) for performance improvement
Time Index
SAX00902
SAX
Assess target vendor(s)'s performance result after job performance and submit report % increase in number of vendors where number of regd. Vendors are less than five
Time Index
SAX01000
SAX
SAX01001
SAX
Timely preparation/ getting approval of action plan and implementation for increase in number of vendors where number of regd. Vendors are less than five
SAX01100
SAX
SAX01101
SAX
% reduction in cycle time of overhauling of a product / system wrt contract schedule as per plan Capture data and submit report in time for determining potential products / systems for reduction in cycle time Timely Review of report and submission of action plan for reduction in cycle time of overhauling of a product / system wrt contract schedule
SAX01102
SAX
Time Index
SAX01103
SAX
Implementation of action plan(s) resulting in % reduction in time cycle
SAX01200
SAX
% reduction in response time to resolve technical/contractual problem(s) Timely analysis/ preparation & communication of action plan for resolution of problem(s) % reduction in number of defects over previous year in post overhaul operation resulting in outage during Defect Liability Period/ as per plan Timely capture of data for preparation of action plan(s) to achieve reduction in number of defects over previous year Timely preparation of action plan(s) for achieving reduction in number of defects over previous year Implementation of action plan for achieving reduction in number of defects over previous year % improvement in number of trouble shooting jobs completed successfully in first attempt/ wrt previous years Capture data and submit report(s) in time for all troubleshooting jobs attempted in previous year(s) Timely Review of report and submission of action plan(s) for troubleshooting jobs which failed in first attempt % of trouble shooting jobs completed successfully in first attempt
SAX01201
SAX
Time Index % As defined under Remarks Column % As defined under Remarks Column Time Index % As defined under Remarks Column % As defined under Remarks Column Time Index
SAX01300
SAX
SAX01301
SAX
SAX01302
SAX
SAX01303
SAX
SAX01400
SAX
SAX01401
SAX
SAX01402
SAX
Time Index
SAX01403
SAX
SAX01500
SAX
% increase in number of customer complaints resolved over previous year(s)/ as per plan
SAX01501
SAX
Timely collection of data on customer complaints in previous year(s) and submit report
Time Index
SAX01502
SAX
Timely evolve action plan(s) for achieving planned reduction in customer complaints
Time Index
SAX01503
SAX
Implementation of action plan(s) by task performer for reduction of customer complaints
SAX01600
SAX
% improvement in average resolution time of customer complaints with respect to previous year Timely collection of data on delayed resolution of customer complaints in previous year(s) and submit report(s)
SAX01601
SAX
Time Index
SAX01602
SAX
Timely evolve action plan(s) for achieving improvement in resolution time of customer complaints
Time Index
SAX01603
SAX
Analysis of problem and implementation of action plan by task performer
Time Index
SAX01700
SAX
% adherence to monthly target of cash collection as per target
SAX01701
SAX
Timely raising bills on customer
Time Index
SAX01702
SAX
Timely verification of bills from customer
Time Index
SAX01703
SAX
Timely cash collection against verified bills
SAX01800
SAX
% reduction in non realisables
SAX01801
SAX
Proposal for write off / withdrawals for closing of non realisables
SAX01900
SAX
% improvement in timely processing of subcontractor bills for set overhauled/ as per plan Timely capture information regarding time taken in processing of subcontractor bills from the date of receipt for the job in previous year(s) and submit action plan Implementation of action plan by task performer for improvement % reduction in number of reworks to total number of service jobs executed in the current year/ compared to previous year as per plan Timely compilation of report and release thereafter of Technical Instruction to avoid recurrence Timely preparation of action plan for reduction in number of reworks to previous year
SAX01901
SAX
SAX01902
SAX
Time Index
SAX02000
SAX
SAX02001
SAX
SAX02002
SAX
Time Index
SAX02003
SAX
Implementation of action plan by task performer for reduction in number of reworks as per plan
SAX02100
SAX
% improvement in timely availability of calibrated IMTEs/ T&Ps as per site execution plan Timely capture of data on non availability of calibrated IMTE/T&Ps at site in previous year(s)
Time Index
SAX02101
SAX
SAX02102
SAX
Timely prepare and implement action plan to ensure 100% availability of calibrated IMTE/T&P as per site execution plan % Reduction in reduntant/ obselete/beyond economic repairs T&P/IMTE as per plan Timely audit of T&P/IMTE and prepare list of reduntant/ obsolete/beyond economic repairs T&P/IMTE Timely review the list & submit proposal for disposal of reduntant/ obselete/beyond economic repairs T&P/IMTE Disposal of reduntant/ obselete/beyond economic repairs T&P/IMTE as plan Upgradation of T&P/IMTE as per plan Submit report on T&P/IMTE for upgradation in time Timely review report & finaliseT&P/IMTE for upgradation & submit proposal(s) Procurement of new T&Ps / IMTEs as per plan
Time Index
SAX02200
SAX
% As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column
SAX02201
SAX
SAX02202
SAX
SAX02203
SAX
SAX02300
SAX
SAX02301
SAX
SAX02302
SAX
Time Index
SAX02400
SAX
SAX02401
SAX
Timely identification and submission of proposal for procurement of new T&Ps / IMTEs for procurement
Time Index
SAX02500
SAX
Identification of Non-Plan T&Ps/ IMTEs for procurement Submission of proposals for procurement of Non-Plan T&P/IMTE as per plan Timely review and release of new technical instructions/ procedures
% As defined under Remarks Column Time Index
SAX02501
SAX
SAX02600
SAX
Time Index
SAX02601
SAX
Timely identification and preparation of new technical instructions / procedures
Time Index
SAX02700
SAX
Timely availability of service / repair procedures/ drawings/ manuals/ QPs etc. in deptt Timely identification and submission of list of documents not available in deptt compared to master list(s) % increase in digitisation of drawings/documents for servicing as per plan/target Timely creation of list of drawings/documents pending digitisation % improvement in time for submission of "Service Protocols" over previous year(s) from defined time as per plan Timely collection of data on delay in submission of "Service Protocols" from defined time in previous year(s) and submission of action plan
Time Index
SAX02701
SAX
% As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column
SAX02800
SAX
SAX02801
SAX
SAX02900
SAX
Time Index
SAX02901
SAX
SAX02902
SAX
Implementation of action plan by task performer for improvement as per plan
Time Index
SAX03000
SAX
% improvement in time for submission of "Completion Report" over previous year(s) from defined time as per plan
Time Index
SAX03001
SAX
Timely collection of data on delay in submission of Completion reports from defined time in previous year(s) and submission of action plan
Time Index
SAX03002
SAX
Implementation of action plan by task performer for improvement as per plan % achievement in no of Systems undertaken for Improvement as per plan
Time Index
SAX03100
SAX
SAX03101
SAX
Timely identification of systems for improvement
Time Index
SAX03102
SAX
Timely preparation of action plan for system improvement
Time Index
SAX03103
SAX
Timely implementation of action plan for system improvement and feedback % reduction in number of financial audit paras over previous year(s) as per plan Preparation of report on issues involved/ brought out in financial audit paras in previous year(s) and submit action plan in time Implement action plan in time for reduction in number of financial audit paras as per plan % reduction in number of quality audit paras over previous year as per plan Preparation of report on issues involved/ brought out in quality audit paras in previous year (s) and submit action plan for eliminating recurrence of quality para(s) in time Implement action plan in time for reduction in number of quality audit paras as per plan Timely review of Quality Systems for SAS for determining revision requirement
Time Index
SAX03200
SAX
% As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column
SAX03201
SAX
SAX03202
SAX
SAX03300
SAX
SAX03301
SAX
SAX03302
SAX
SAX03400
SAX
SAX03401
SAX
Timely revision of identified Quality Systems for SAS Organising Training of SAS personnel Timely identification of training needs of SAS personnel Training imparted by task performer to BHEL/SAS personnel No of technical articles contributed in In-house / National / International journals Overhauling of sets as per schedule No of RLA studies conducted as per plan
SAX03500
SAX
SAX03501
SAX
SAX03502
SAX
SAX03600
SAX
% As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column % As defined under Remarks Column Number
SAX03700
SAX
SAX03800
SAX
Number
SAX03801
SAX
Timely subcontracting for RLA studies
Time Index
SAX03802
SAX
Timely conductance of RLA studies
Time Index
SAX03900
SAX
Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score
% As defined under Remarks Column % As defined under Remarks Column Time Index
SAX04000
SAX
SAX04100
SAX
SAX04200
SAX
Time Index No. of days delayed from scheduled date Score
SAX04300 SAX04400
SAX SAX
O O
Y Y
SAX04401 SAX04500 SAX04600 SAX04601
SAX SAX SAX SAX
Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
C O C O
Time Index Number TQM Score No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date Number Time Index
Y Y
SAX04602
SAX
SAX04700 SAX04800 SAX04900
SAX SAX SAX
C C C
SAX05000
SAX
SAX05100
SAX
SAX05200
SAX
SAX05300
SAX
SAX05400
SAX
SAX05500 SAX
SAX05600
SAX
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card
ALES FUNCTION KRA MASTER - 2006-07

Special KRA (Y/N) Universal KRA (Y/N) Suggested Weightage for category A B C Source of Data for Measurement
Budget Ratio of Current year's order booking to Previous year's actual order booking
Index= (Total no of action plans accepted / Total no of action plans submitted ) X (Total no of action plans submitted in time / Total no of action plans submitted Best = 1 (L5)/ Worst = 0 (L1) % = {(No of orders as per plan - No of orders received) / No of orders as per plan)}
Index= (Total no of action plans accepted / Total no of action plans submitted ) X (Total no of action plans submitted in time / Total no of action plans submitted Best = 1 (L5)/ Worst = 0 (L1)
% = {(No of orders as per plan - No of orders received) / No of orders as per plan)} % =100 X (New price Old price) / Old price Ratio of time taken to defined time %= (Sum total of offered prices - Sum total of received prices) / Sum total of offerred prices Note : for assigned customers Ratio of Orders received to Offers submitted in competetive bidding Ratio of number of analysis accepted on first submission to Total numbers submitted Ratio of Orders received to Offers submitted in competetive bidding Ratio of number of customers retained to number targetted Ratio of time taken to defined time Ratio of time taken to defined time I = (No of action plans delayed in implementation/ Total no of action plans required to be implemented) X ( Total delay / Total time as per norms)
% = (No of days taken for submission of techno commercially correct offer from enquiry receipt date Defined time) / Defined time Note** : Offers resulting in customer queries related to offer shall be evaluated equivalent to L1 in criteria level % = (No of days taken for preparation of techno commercially correct offer from enquiry receipt date Defined time) / Defined time Note** : Offers resulting in customer queries related to offer shall be evaluated equivalent to L1 in criteria level % = (No of days taken in review of techno commercially correct offer from receipt date Defined time) / Defined time Note** : Offers resulting in customer queries related to offer shall be evaluated equivalent to L1 in criteria level (TIPrsnt - TIPrvs) / TIPrvs TI="Transfer In" in targetted area Ratio of No of plans approved to number of plans submitted
Sum total of (Target of reduction assigned Target of reduction achieved) / Target of reduction assigned
Index = (No achieved on or before time / Total targetted nos) X (Total achieved time / Total target time) Note : Best=1/ Worst=0 % = (No of days taken for preparation of job details and estimate from receipt of customer's scope of work - Defined time) / Defined time Note ** : Documents returned with comments after review will be considered at L1 level Sum total of (Target of reduction assigned Target of reduction achieved) / Target of reduction assigned Note** : Reviewed jobs which later result in issues raised by subcontractor within the ambit of overall scope / terms and conditions etc/ of the contract will be considered at L1 level
M Index= ( Total no of tenders delayed in finalization/ Total no of tenders to be finalised) x ( Total no of days of delay/ Total time planned in days)
Ratio of vendor performances improved to Total no of vendors targetted I = (No of MOMs delayed from targetted time/ Total no of targetted vendors) X (Total delay / Total time as per norms) Best = 0 I = (No of reports delayed from defined time/ Total no of reports) X (Total delay / Total time as per norms) Best = 0 % = No of vendors added toTotal no of existing vendors Index=(Time taken / Defined time) + (Registration to be increased as per plan No of new registrations) / Registration to be increased as per plan Best : 1 Ratio of Reduction in completion time to Scheduled time Ratio of time taken to defined time I = ( No of action Plans delayed/ Total no of action plans to be made) x ( Total delay / Total time as per Norms) [Sum total of {(Target of % reduction to be achieved - Target of % reduction achieved) / Target % reduction to be achieved}] / Total no of target product and or systems assigned Best= 0
% Reduction of average response time / Average response time of previous year
X 100 * ( DPrvs - DPrsnt) / DPrvs D=post overhaul defect Best = 100 Ratio of time taken to defined time
X 100 * ( DPrvs - DPrsnt) / DPrvs D=post overhaul defect Best = 100 (Nos successful in first attempt) / (Total attempted numbers )
L I = (No of action plans delayed/ Total no action plans) X (Total delay / Total time as per norms) (Nos successful in first attempt) / (Total attempted numbers ) Ratio of No of customer complaints registered and resolved in present year to that of previous year(s) I = (No of reports delayed/ Total no reports) X (Total delay / Total time as per norms)
I = (No of action plans delayed/ Total no action plans) X (Total delay / Total time as per norms) (Customer complain in current year - Customer complain in previous year ) / Customer complain of previous year % = (Previous year resolution time Present resolution time) / (Previous year resolution time I = (No of reports delayed/ Total no reports) X (Total delay / Total time as per norms) I = (No of action plans delayed/ Total no action plans) X (Total delay / Total time as per norms) I = (No of action plans delayed in implementation/ Total no of plans) X (Total delay / Total time as per norms) Ratio of cash collection on monthly basis to Monthly target I = (No of bills delayed/ Total no of bills raised) X (Total delay / Total time as per norms) I = (No of bill verifications delayed/ Total no of bills) X (Total delay / Total time as per norms) Ratio of cash collected on monthly basis to As assigned on Monthly basis
(Numbers closed) / (Number planned) Ratio of No of proposals submitted and got approved to Total no of proposals submitted %= (Average time last year - average time in current year ) / Average time in last year
Ratio of time taken to defined time
I = (No of bills delayed/ Total no of bills raised) X (Total delay / Total time as per norms) Ratio of number of reworks done in the current year to that of the previous year Ratio of time taken to defined time I = (No of action plan preparations delayed/ Total no action plans to be made) X (Total delay / Total time as per norms) %= (Sum total of Assigned nos - Sum total of achieved nos) / Sum total of Assigned nos Best = 0; Worst 1 I = (No of IMTE and T&P delayed/ Total nos issued) X (Total delay / Total time as per norms) Ratio of time taken to defined time
I = (No of IMTE and T&P delayed/ Total nos issued) X (Total delay / Total time as per norms) Ratio of no of T&P disposed to Total identified for disposal Ratio of time taken to defined time
Ratio of time taken to defined time Ratio of no of T&P disposed to Total identified for disposal No upgraded by no planned Ratio of time taken to defined time I = (No of proposals delayed/ Total no of proposals) X (Total delay / Total time as per norms) (Nos procured) / (Nos planned) I = (No of T&P/IMTE proposals submitted/ Total no of proposals as per plan) X (Total delay / Total time as per norms) No of proposal submitted to Nos identified No of proposal submitted to No of proposal planned I = (No of releases delayed/ Total no of instructions released) X (Total delay / Total time as per norms)
I = (No of tech instruction or procedure preparation delayed / Total no identified) X (Total delay / Total time as per norms) I = (No of documents delayed/ Total no of documents) X (Total delay / Total time as per norms) Ratio of time taken to defined time Ratio of no of drawings or documents digitised to total no as per plan Ratio of time taken to defined time I = (No of Service Protocols delayed/ Total no of Service Protocols) X (Total delay / Total time as per norms) Ratio of time taken to defined time I = (No of implementations delayed/ Total no of implementations) X (Total delay / Total time as per norms) I = (No of Completion reports delayed/ Total no of Completion reports) X (Total delay / Total time as per norms) I = (No of Completion reports delayed/ Total no of Completion reports) X (Total delay / Total time as per norms)
I = (No of implementations delayed/ Total no of implementations) X (Total delay / Total time as per norms) (Number achieved) / (Number planned) I = (No of systems identified for improvement/ Total no as per plan) X (Total delay / Total time as per norms) I = (No of action plan preparations delayed/ Total no of action plans to be prepared) X (Total delay / Total time as per norms) I = (No of action plan implementation delayed/ Total no assigned) X (Total delay / Total time as per norms) (ParaPrevs ParaCurrent) / ParaPrevs Ratio of time taken to defined time (ParaPrevs ParaCurrent) / ParaPrevs (ParaPrevs ParaCurrent) / ParaPrevs
Ratio of time taken to defined time
(ParaPrevs ParaCurrent) / ParaPrevs Ratio of time taken to defined time
Ratio of time taken to defined time (Number organised) / (Number planned) Ratio of defined time to time taken for identification (Number imparted) / (Number planned) Number Contributed / Number targetted Nos as per Unit / Deptt Balanced Score Card Nos as per Unit / Deptt Balanced Score Card I = (No of subcontracting delayed/ Total no of subcontracts) X (Total delay / Total time as per norms) I = (No of RLA studies delayed/ Total no of RLA studies) X (Total delay / Total time as per norms) Record maintained by Audit deptt. Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report
Y Y
H M
M X
L X
Y Y Y Y Y
X M H X
M X X M
M X X X
Project report
Y Y Y
L M X
M M M
H M H Project report
Project report
Project report
Project report
Project report
Project report
Y Y
Project report
KRA Remarks
FINANCE & ACCOUNTS FUNCTION KRA MASTER

KRA ID Function KRA Description KRA Type Unit of Measurement Critical KRA (Y/N)
FAX00100 FAX
Creating a databank of post Audit queries/ issues, latest Accounting standards, updations of accounting policy & manual and Account closing instructions to eliminate qualifications in statutory/CAG audit C
Y No. of days delayed from scheduled date
FAX00101 FAX
FAX00102 FAX
FAX00103 FAX
L3 Consolidation of Data on past years/ Qualification and issues/relevant accounting standards applicable. Implementation of advice and feedback O L2 Analysis of Data receipt/ classification / codification and creation of Data Base.Review and action on feedback. C L1 Evaluation of issues/ decide on improvement advice for corrective action and ensure compliance through feedback and continuous updation and monitoring C Timely Finalisation of tax audit report without adverse comments Web enabling of financial data flow between BHEL divisions L3 Development of software and the Compilation for linking trial balance for quarterly operations with Corporate
N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled Y date Time Index Y No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date % reports delayed N Time Index Y
FAX00200 FAX FAX00300 FAX
O C
FAX00301 FAX
FAX00302 FAX
FAX00303 FAX
L2 Review of operating results O L1 Analyse the reasons for variance and submit for Boards approval and disseminate the decision of the Board O Timely completion of Monthly / Qly / Annual Accounts O Improvement of system for forecasting of financial parameters (including operating results) for planning/ capital budgeting and evaluation of impairment C
FAX00400 FAX
FAX00500 FAX
% reports delayed FAX00600 FAX Completion of statutory audit / Quarterly Limited review within a specified time. O L3 Preparation of schedules/ Valuation of FG and WIP/Link sheet preparation Y No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled date
FAX00601 FAX
FAX00602 FAX
FAX00603 FAX
FAX00700 FAX
L2 Checking up by Internal Audit/ vetting by Statutory Audit /Audit under Sec 619(3) O L1 Review of Initial observation/ making necessary changes and Audit report Finalisation O Deviation from qtrly/ half-yrly/ annual unaudited published results wrt SEBI norms O L2 Compilation of deviation with reasons L1 Analyse and submit the report to SEBI after due approval wherever necessary and disseminate information for future compliance
FAX00701 FAX
FAX00702 FAX
FAX00800 FAX
Reduction in time taken for Inter-Unit reconciliations within specified no. of days from final inter-unit meet O Appointment of Statutory Branch & Foreign Auditors by C&AG and fixation of their remuneration within specified time. Appointment of auditors for limited review & cost audit and fixation of their remuneration. O Interaction and Finalisation of detailed C Audit Plan and Schedule of Audit Data collection and processing within specified time in respect of Gratuity/ Medical & Retirement benefits
N No.of Days No. of days delayed from scheduled date
FAX01000 FAX
FAX01001 FAX
L2 Acturial Valuation and finalisation L3 Collection of data and processing within specified time
FAX01002 FAX
FAX01100 FAX
Transformation of Accounting System to US GAAP in stages C
N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled Y date
FAX01200 FAX
FAX01201 FAX
FAX01202 FAX
Introduction of system for compiling schedules for Balance Sheet items and profit and loss account items and continuous upgradation and modification C L3 Review of accounts logical grouping/ development of software for linking of account head with grouping/ listing of the Schedules. O L2 Review the system check the correctness of grouping/ ensure periodical upgradation. O To develop a system for concurrent Booking of Incidental charges for Valuation of Receipts(SRVs)by specified date. Maintenance and ugradation of system for segmental accounting in terms of Accounting Standards 17. L3 Identify the segments/ grouping of various account heads for segments/ develop software/ linking account heads with the segmental grouping. L2 Review the systems ensure correctness of classification and accounting. Settlement of Internal Audit Points & Audit Queries Settlement of Outstanding IA Paras / Draft Paras through replies at Audit Committee Meeting of Govt. Audit and thru discussions with RAOs L2 Compilation of outstanding IR Paras and finalise reply for Audit Committee L1 Settle the Paras with Audit Committee
No. of days delayed from scheduled date Y No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled Y date No. of days delayed from scheduled date N No. of days delayed from scheduled N date Time Index N No. of days delayed from scheduled date N Time Index N Time Index
FAX01203 FAX
FAX01300 FAX
FAX01301 FAX
O O
FAX01500 FAX
FAX01501 FAX
FAX01502 FAX
FAX01602 FAX
FAX01700 FAX
Preparation & Implementation of Annual Internal Audit Programme L2 Timely completion of audit assigned and issue of audit report L1 Approval of audit program from Dir(F) / BLAC and ensure completion of 100% audit program and feedback to BLAC on important IA Paras Procedure / System Studies and Improvement on recommendation of ULAC and BLAC during Internal Audit
O O
% of completion of Corp.Targets Time Index Time Index
N N
No.of studies
FAX01701 FAX
L2 Identification of weakness in system / procedure and recommend modifications / improvement O L1 Review the system study report and ensure compliance with due approval Specific Savings effected based on finding of Internal Audit
O O
No. of days delayed from scheduled N date No. of days delayed from scheduled N date Absolute amount N No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date
FAX01900 FAX
FAX01901 FAX
Computerisation of Bank Reconciliation and manually fine tuning to enable complete Reconciliation & avoid blocking of funds. O L3 Develop software to match entries of Companys bank book with that of Banks bank book and identify/categorise the mismatches C L2 Follow-up and settle the mismatches with bank and corrective action C
FAX01902 FAX
FAX01903 FAX
FAX02000 FAX
L1 Review and implementation Development of system for periodical review of various elements of working capital to facilitate decision making and reduction in working capital L2 Developing software for various components of Working Capital L1 System for Integrating various components of Working Capital to facilitate decision making
FAX02001 FAX
FAX02002 FAX
FAX02100 FAX
FAX02200 FAX
FAX02300 FAX
Improvement in System for Online Budgetary control of Misc. Expenses . C Preparation of MOU performance evaluation alternatives & adjustments for rating improvement to best possible (if necessary) O Evolving a System for EVA as a regular performance monitoring measure within time specified C L2 Updation of template for compilation of EVA and also gathering information C L1 Analysis and preparation of performance report
FAX02301 FAX
FAX02302 FAX
FAX02400 FAX
Preparation of budget / flash results. Updation of systems for preparation of budget / flash reports. O L3 Collection/ compilation of data through system integration
No. of days delayed from scheduled date Y No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled date Y No. of days delayed from scheduled Y date No. of days delayed from scheduled Y date
FAX02401 FAX
FAX02402 FAX
FAX02403 FAX
FAX02500 FAX
L2 Analysis of data and preparation of Budget/flash formats O L1 Review of system deficiency and improve after considering the suggestion by feedback and finalise for presentation to Board O Improvement & Maintenance of Data Bank for Finance and Non-Financial parameters and circulation of trends for last 10 years to facilitate decision making. O Timely submission of information for MOU / Scorecard
FAX02600 FAX
FAX02700 FAX
Creation of a compendium of past Issues/ decisions taken etc for reference in future to avoid re-examination C L3 Compilation of Data on past IA issues/ decisions taken etc
FAX02701 FAX
FAX02702 FAX
L2 Analysis of Data wrt Audit Issues L1 Evaluation of shortlisted Audit Issues with a focus on avoiding their repetition Cost system improvement for identifcation of cost at DU/product/project and allocation of common expenses on rational basis Computeration of cost accounting records/forms and complying with the cost accounting rules Review of sundry creditors' old balances and reduction thereof (reduction in opening balance of more than 3 years' old outstanding) Introduction of systems audit by enhancing skill of the internal auditors/new software packages/training/ cross functional teams
FAX02703 FAX
FAX02800 FAX
FAX02900 FAX
% Completion Y No. of days delayed from scheduled date Y No. of days delayed from scheduled N date
FAX03000 FAX
% reduction
FAX03100 FAX
Number of system audits conducted
FAX03200 FAX
FAX03300 FAX
FAX03400 FAX
FAX03500 FAX
Developing a system to monitor pension cases of transferee employees for easy transfer of pension account from one region to other and to facilitate finalistaion of pension cases Improvement in system of customer collection at site and accountal thereof including co-ordination with customer for TDS certificate/ concessional forms at site Facilitation of financial system upgradation from existing platform to ERP platform by planned guidelines/user manuals and data transfer for switch-over/initialisation Increase in effective utilisation of company's resources from Internal Audit findings i.t.o. absolute amount of miscellaneous income
C No. of days delayed from scheduled date C No. of days delayed from scheduled date C
FAX03600 FAX
System for effective management review and monitoring of all type of LCs C Updation of manuals pertaining to accounts and finance function
FAX03700 FAX
FAX03800 FAX
FAX03900 FAX
Preparation of system audit manual Facilitate quick decision of vendor registration by evaluating financial soundness and recommendations thereof within specified time Improvement in system for monitoring fixed assets movement Web enabled Foreign Exchange Exposure Information System Reduction in interest cost and financial charges. Monitoring and review of bank charges for their rates & applicability. L2 Preparation of rolling cash inflow outflow plan on monthly basis as per schedule for ensuing quarter L1 Matching inflows and outflows periodically with projections as per schedule and deploy / borrow at optimum rates
Rs in Lakhs No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
FAX04000 FAX
FAX04100 FAX
N No. of days delayed from scheduled N date No. of days delayed from scheduled N date Reduction w.r.t previous year % plans delayed Time schedule
O O
N N
FAX04202 FAX
FAX04300 FAX
Analysis of information relating to Forex and Financial Markets and updating management for taking important decisions like Forward Covers/ Options/ Swaps etc O L3 Collection of market data and exposure of BHEL as per time schedule L2 Review of movements in the market with respect to benchmark rates and submit detailed analysis of risks and its coverage L1 Decide to cover the risk with appropriate banker Savings in import / export bills through better FOREX rates through negotiations with different bankers Timely filing of online trade returns for ensuring eligibility criterion for import / export Assessment and Finalization of Fund Based and Non-Fund Based Limits through consortium of bankers within specified time at an optimum cost L3 Collection and compilation of data for various facilities L2 Review of data and prepare the case for various limits in standard formats prescribed by the bank L1 Finalise the terms and conditions/ limits/ rates/performance analysis of banks and share among the banks Optimum utilization of Fund/Non-Fund Based limit to facilitate reduction in interest and bank charges
Absolute Amount Time Schedule as per policy
FAX04301 FAX
C C
Time Schedule as per policy Time Schedule as per policy % of imports/ exports.
N N
FAX04400 FAX
FAX04500 FAX
FAX04600 FAX
FAX04601 FAX
FAX04602 FAX
FAX04603 FAX
FAX04700 FAX
FAX04800 FAX
FAX04900 FAX
Timely review with consortium of banks within specified schedule . O Evaluation of Lease Finance Proposal for carrying out cost-benefit analysis over outright purchase O Maximise return at minimum risk for company's surplus funds by Investment Analysis/ submission and obtaining sanction from banks/FI's for project financing of customers Timely Obtaining Best Credit Rating for BHEL from Rating Agencies Arranging Long-Term funds at optimum rates
% returns filed within due date N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of delays on account of nonavailability of limits N No. of days delayed from scheduled N date No. of delays on account of nonavailability of limits Y
FAX05000 FAX
Interest Income Sanction letter at optimum rate Rating Obtained Funds Arranged
FAX05100 FAX FAX05200 FAX FAX05300 FAX
O O O
Y N N
FAX05400 FAX
Specialised financial arrangements like Equity/ Dis-investment/ Dividend Policy Joint-venture / Export Credit etc
System for E-Remittances to Suppliers Timely arranging of Bank Guarantees for customers Timely remittance of funds to overseas offices / sites to avoid hold-up in operations Improvement in system for Timely preparation of statement of customer allocation and preparation of monthly accounts under centralised cash credit system Determination of advance tax liability judiciously with reference to budgeted figures and payment thereof with a view to avoid Interest / Penalty Developing format for collecting information for ensuring availment of tax concessions and timely finalisation / submission of income tax and wealth tax return Developing data bank for timely submission of relevant information for expeditious completion of assessment / queries by IT deptt./Excise/Central Excise/Sales Tax/Service Tax (Within one month of receipt of letter from relevant deptt. ) Collection/remittance/assessment of TDS Timely collection of Export Incentive claims L3 Collection of PAC and lodgement of claims within time schedule and obtain approval of claims.
C O
FAX05700 FAX
Tie-ups completed No. of days delayed from scheduled date No.Of days from request No. of complaints received from overseas offices / sites No. of days delayed from scheduled date
Y N
FAX05800 FAX
FAX05900 FAX
Interest savings in Absolute amount N No. of days delayed from scheduled date N No. of days delayed from scheduled date
FAX06000 FAX
FAX06100 FAX
O O
N No. of days delayed from scheduled N date Time Index Y Time Index N Time Index
FAX06301 FAX
FAX06302 FAX
FAX06400 FAX
L2 Demand from JDGFT to DGFT for fund allocation against approved claims and get the fund allocated from DGFT O Web enabled system detailing the formats for realisation of export incentives by specified date C
N No. of days delayed from scheduled N date
FAX06500 FAX
To introduce a system to ensure supplier / sub vendor avail export incentive benefit for terminal excise duty / duty drawback to avoid initial cash outflow. C L3 while scrutining the purchase proposal/ identify the Pos where Project import benefits are available/ evaluate the porposal to ensure the supplier / sub vendor avail the concessional benefits. O L2 Review Purchase Order and check the benefits are claimed as per EXIM Policy. O Creating database of Non moving & slow moving items as per corporate guidline,generation of report and comparision with departmental balance score card on monthly basis. C
Time Index
N Time Index
FAX06501 FAX
N Time Index N
FAX06502 FAX
FAX06503 FAX
FAX06600 FAX
FAX06700 FAX
FAX06800 FAX
FAX07001 FAX
Effective handling of Appeals before Appellate and settlement thereof Upgradation and Maintenance of Intranet site for interactive resolution of : i) Exim Policy : ii) Customs Duty : iii) Service Tax iv) Sales Tax;v) Excise Duty, vi) Income Tax Providing online clarification on Indirect Taxation to business sectors/Units through e-mail/Intranet Liaising with ministries on problem faced by the Units and expeditious resolution of such issues Completion of Tax Assessment : IT/ Excise/ Sales Tax/Service Tax L3 Compilation of necessary data from units/consolidation and preparation of return in format L1 Review and analyse the data wrt compliance/adequacy and accuracy and submit the return offer clarification / details and follow up for assessment Refund / Claims settled pertaining to Direct/ Indirect Taxes L3 Compilation of data for supporting claims and refunds as per return
% reduction wrt Opening balance N No of appeals settled and disposed in BHEL's favour N No. of days delayed from scheduled date N No. of days delayed from scheduled N date Percentage of issues resolved over total issues N Time Index N Time Index N Time Index
O O
O O
FAX07101 FAX
N % of total pending claim amount N No. of days delayed from scheduled N date
FAX07102 FAX
L2 Analyse and ensure conformance/arranging expert opinions in case of disputes/correctness and validity of claims
No. of days delayed from scheduled date O No. of days delayed from scheduled date N % submissions delayed Y N
FAX07103 FAX
FAX07200 FAX
FAX07300 FAX
L1 Review and submit the claims in time and expedite refunds by successfully defending with IT authorities O Submission of Statutory Returns within specified time limits as per respective statute O Replies to queries from tax authorities : IT/ Excise/ Sales tax/Service Tax within specified days from date of receipt of query O Introducing a system for tax planning indirect taxes by specified date C L3 Find out the areas for improvement and collecting the relevant data for further process C L2 Analyse the data and refer the relevant case loss and tax provisions. Prepare the assessment/refund claims return submissions etc for submitting same to the tax Officials. C Online Compendium of Tribunal/Supreme Court judgments on Direct and Indirect tax matters byspecified date C Availment of CENVAT within due date O Reduction in Adverse Comments CERA & Excise Audit O
FAX07400 FAX
FAX07401 FAX
% replies within specified time N No. of days delayed from scheduled N date No. of days delayed from scheduled N date
FAX07402 FAX
Absolute Amount N No. of days delayed from scheduled date N Loss of MODVAT N
FAX07800 FAX
FAX07900 FAX
FAX07901 FAX
Submission of Final Excise Return. O To upgrade the system to avoid transport and handling charges/ cycle time reduction/ for input sent to subcontactors in consultation with excise department. C L3 Identify the goods of the subcontactors for which no further manufacturing activity is required at our factory in consultation with Ancillary Development. O
No.Of Paras N No. of days delayed from scheduled N date
Freight saved
Freight saved
FAX07902 FAX
FAX08100 FAX
FAX08200 FAX
L2 To approach Excise Department for necessary permission by submitting require documents / forms / report etc. L1 Discuss with the Commissionor for getting speedy approval for each financial year. Availing of Concessional Tax in Sales in course of Imports / Others Finalisation of Tax Provision and adjustment of deferred tax and provision thereof in accounts Timely computation/ creation and withdrawal of Foreign Project reserve under IT Act within specified time of Annual Accounts Computation of Deferred Tax Assets and Liabilities
Freight saved
O O
Freight saved
FAX08300 FAX
FAX08400 FAX
FAX08401 FAX
System for cost estimation C L3 Collect / estimate cost details for various components under various codes/ collection of actual cost data and preparation of cost statement and furnishing the same to Business sectors as per AS-7 C L2 Analyse the actual cost with estimate to find out the reason for variance C L1 Advise corrective action C Development of system for automatic Computation of Direct labour hour rate, engineering rates and overhead recovery rates and their reconciliation with financial records. C Reduction in No.of cost audit comments. O L3 Collection and compilation of cost audit comments O L2 Analyse comments/ check from cost records and give suggestions for improvements O L1 Review of analysis and the implementation of selected suggestions O
% of sales value N No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled Y date No. of days delayed from scheduled Y date Time Index
N Time Index
N N
N No. of comments No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date N
FAX08501 FAX
FAX08502 FAX
FAX08503 FAX
FAX08600 FAX
Web Enabled AS-7 accounting system
FAX08601 FAX
L2 Integration of inputs from other depts C L1 Designing inputs and outputs and the system C Optimise return on investment of gratuity / PF trust funds
FAX08602 FAX
FAX08700 FAX
FAX08701 FAX
L3 Review of directory of approved fund managers and collection of quotations and compare it with market rates within prescribed time schedule C
No. of days delayed from scheduled N date No. of days delayed from scheduled N date % increase over Govt. of India Bond Interest Rate N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date No.of NCR No. of days delayed from scheduled date No. of days delayed from scheduled date % reduction compared to previous year No. of days delayed from scheduled date Y
FAX08702 FAX
L2 Analyse risk vis--vis return L1 Select proper investment with respect to overall portfolio objective
FAX08703 FAX
FAX09000 FAX
Implementation of NSSN Timely Submission of Report and Compliance of PF Act Completion of annual a/cs of PF Trust / Gratuity /Acs within due date and issuance of PF statement Bulk filing of Income Tax Returns of employees by specified date
O O
FAX09100 FAX
FAX09200 FAX
Number of errors in disbursements as a % of number of employees O System for On-Line information for employee related payments Systematic follow up and Facilitation for realisation of sundry debtors including liquidation of Old and Withheld o/s by furninshing of necessary information to commercial for reconciliation and settlement L3 Preparation of age-wise analysis of statement and update data/additional information for reconciliation. L2 review meeting with customer and reconcile the difference to enable early settlement of outstanding. Facilitating the Collection of TDS certificates and Accountal thereof for claiming credit
FAX09300 FAX
FAX09400 FAX
% reduction wrt opening balance.
FAX09401 FAX
FAX09402 FAX
FAX09500 FAX
% reduction wrt opening balance. N No. of days delayed from scheduled N date Non-claiming TDS certificate in absolute value N
FAX09600 FAX
Reduction in average cycle time for Raising of invoices on customer
% reduction
FAX09700 FAX
Reduction in average cycle time for final Contract price reconciliation to facilitate raising of final bill on customers C
% reduction
FAX09800 FAX
Facilitate Collection of Concessional Sales Tax Forms from Customer/Suppliers.
Extra amt paid due to non-collection N
FAX09900 FAX
FAX09901 FAX
Develop data bank on customer contract terms and conditions for optimisation of revenue realisation and improvement in future contracts. C L3 Study the terms and condtions of the contract/ identify terms of the finance implication. Compile and analyse the data. O L2 Review the data/ obtain clarification for ambigous terms and conditions. Ensure realisation/ suggest improvement in terms and conditions for better realisation of revenue in exisiting contracts as well as future contracts. Continuous review of Billing Rate Schedule to optimise cah in flow together with accommodating the total excise duty payments over the entire supplies. L3 Periodical compilation of data on billing/ compare with estimated rate/ suggest for rate revision. L2 Review the suggestion check the data/ interact with the Commercial group to revise the rate per kg and obtain approval from the customer. Reduction of Bank Guarantees for proportionate execution of work against advances from customers Maintenance of system for identifying expired Bank Guarantees and facilitating return thereof Maintenance and improvement of system that would reduce time cycle in passing of suppliers bills/service bills/freight bills and any other bills
100% realisation N No. of days delayed from scheduled date N No. of days delayed from scheduled date
FAX09902 FAX
O Time Index
FAX10000 FAX
O Time Index C Time Index
FAX10001 FAX
FAX10002 FAX
N Reduction in Guarantee N No. of days delayed from scheduled Y date No. of days delayed from scheduled date Y
FAX10100 FAX
FAX10200 FAX
FAX10300 FAX
Time Index L3 Review the existing System. Identify areas in which delys are taking place and submit report to section head. C L2 Analyse the reason for delay/ identify the causes/ suggest for elemination of factors that causes delay/ submit recommendation. C L1 Review the recomandation/ accept/modify the recommdation and ensure implementaion. C
FAX10301 FAX
N Time Index
FAX10302 FAX
N Time Index N No. of days delayed from scheduled date
FAX10303 FAX
FAX10400 FAX
FAX10401 FAX
System to recover LD imposition from suppliers O L3 Development of suitable Software linking SRV and Purchase Order finding out the delay in supply calculating the LD C L2 Review the softwar developed Ensure recovery of LD from payment L1 Periodical Review for the effectiveness of the system as well as recovery of the LD Maintenance and improvementof system for integration of issue and accountal of Concessional sales tax forms L3 Development of Software for compiling Purchase Order information requiring 'C' Form issue. L2 Implementation of system and issue of 'C' Form
N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled N date No.of days from year end N No of days from the job completion . N No. of days delayed from scheduled N date Avg No. of days from submission of bill N
FAX10402 FAX
FAX10403 FAX
FAX10500 FAX
FAX10501 FAX
FAX10502 FAX
FAX10700 FAX
L1 Review the system effectiveness Cycle time reduction for Issue of TDS Certificates under Income-Tax Act. Final Material Accounting Statement for material lying with sub-contractors and Recovery Cycle time reduction in Passing of subcontractor Running and Final Bill L3 Detailed scrutiny and checking with contract & other relevant records
C O
FAX10800 FAX
FAX10801 FAX
FAX10802 FAX
L2 Review of passed amount wrt to records and approve as per DOP
FAX11000 FAX
L1 Review and Approve as per DOP Timely remittance of statutory deductions/ collections Bank guarantees renewed/ lodged for claim before expiry (applicable to supplier/ sub-contractor's BG)
O O
Avg No. of days from submission of bill N Avg No. of days from submission of bill N Time Index Y
FAX11100 FAX
Automatic Bill passing through system. L3 Identify areas for computerisation/ sudy the system/ develop the software.
FAX11101 FAX
FAX11102 FAX
L2 Review the functioning of the system/ improve/ modify on a continous basis. C
% of expiring BGs. No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
FAX11200 FAX
FAX11300 FAX
FAX11301 FAX
Review and Liquidation of Advances and deposits paid to Suppliers/deposits to various authorities C Introduction of computerised measurement book for Civil / Electrical Work to reduce cycle time in preparation and passing of Bills. C L3 Study the exisiting system/ develop software in consultation with Civil / Eelectrical Department C L2 Review the System to ensure cycle time reduction.
FAX11302 FAX
% of Liquidation on total advance outstanding for more than one year N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date
FAX11400 FAX
FAX11401 FAX
Developing online system for collection of revenue like rent/ water charges/ electricity charges/ shop rent/ to enable quicker realisation of revenue. L3 Review the existing system/ develop the software in coordination with HR (Estate adminstration) L2 Review the system developed to ensure information inforation available on online and for correctness of data. Reduction in opening balance of suspense head by periodical review
C O
N No. of days delayed from scheduled N date No. of days delayed from scheduled N date % reduction over last year N
FAX11600 FAX
Review of PSL from the end of month for price trend analysis for decision making in respect of procurement and sales estimation Reduction in Insurance Premium through systematic study of the insured property/ risk needed/ fire prevention measures and effective negotiation. L3 Compilation of Insurance Property clasification of property identification of risk report of the fire prevention system tabulation of rates L2 Review the list of property in the risk to be covered analyse the rate negotiate put up recommendation L1 Review the recommendation negotiate if necessary approve the proposal.
FAX11700 FAX
FAX11701 FAX
FAX11702 FAX
FAX11703 FAX
% of total insured value compared to prev. year N No. of days delayed from scheduled date N No. of days delayed from scheduled N date No. of days delayed from scheduled N date
FAX11800 FAX
Identification of New Areas of Insurance needs at an optimum premium on time C System / Procedure for Timely arrangement of Insurance Coverage Insurance claim settled as % of final claim lodged Reduction in unpriced Stores Receipt Voucher Stock verification within specified time
FAX11900 FAX
O O O
FAX12300 FAX
FAX12301 FAX
FAX12302 FAX
Mechanisation of Fixed Asset Verification system by introducing Bar Coding system for all equipments (Fixed assets) to ensure 100 % verification. C L3 list out all plant and equipment for bar coding pasting bar code in all equipments/ verify the assests with the help of the barcode reader linked with the computer. C L2 Reconcile the difference and take appropriate action for nonreconciled items. C
Areas Added / Time No. of days delayed from scheduled date % value of insurance claim amount. % w.r.t. total no. of SRVs Time Index No. of days delayed from scheduled date
N N N
N No. of days delayed from scheduled date N No. of days delayed from scheduled N date
Cost Reduction in Material/ Indirect Material / Sub-Contracting & war on wastages due to Finance Initiative Completion of special assignments
C C
Increase in % of savings of Total Matl cost / sub-cont cost over Pr.Year N Time Index N
FAX12600 FAX
FAX12700 FAX
Savings through productivity improvement projects of finance department Identification of Critical Improvement Areas through Internal Perception survey of employees / Internal customers
Absolute Value Rs. in lakhs N No.of Areas identified and agreed No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
FAX12701 FAX
L3 Prepare survey questionnaire and get response C L2 Analyse the survey report/ prepare areas for Improvement
FAX12702 FAX
FAX12703 FAX
L1 Action for improvement
FAX12800 FAX
FAX12801 FAX
Improvement of system to enable cycle time reduction in clearance of purcahse proposal and other proposals for financial concurrence C L3 Compile procedure guidelines issued by various agencies and classify them. Preparation of check list wrt to prevailing guidelines and scrutiny/ where DOP provides concur. C L2 Review and accord concurrence as per DOP Number of man hours saved through computerisation. Improvement of Tender conditions (GTC) for cost reduction/ improved service and risk mitigation by specified date Workshops/Technical forum discussion for addressing issues like Accounting/Taxation/ Auditing/ Fiancial/Legal/ Risk Mitigation and cost management Completion of arbitration cases within the specified time Evaluation of Capital Investments vis-vis DPR Evaluation of capital proposals for preparation of Annual Plan.
Reduction in avg no. of days wrt previous year N No. of days delayed from scheduled date N No. of days delayed from scheduled N date Targetted Man hour saved N No. of days delayed from scheduled date N
C C
FAX13000 FAX
FAX13100 FAX FAX13200 FAX FAX13300 FAX FAX13400 FAX
O O O O
No.Of W/Shops % completion w.r.t total ROI Time Index
N N N Y
Time Index Compilation and submission through a web enabled MIR, data of sectorwise/ project wise, order receipt/ execution & outstanding position, for the purpose of reconciliation of orders received & outstanding in the records of Business sectors & units
FAX13500 FAX
FAX13600 FAX
Review and implementation of New / revised accounting standards / changes in SEBI guidelines / Companies Act with respect to its impact on BHELs results and development & issue of guidelines / clarifications by specified date. C Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) O
FAX13700 FAX
FAX13800 FAX
Reply/settlement of Internal Audit paras within specified time (4 weeks) O Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by specified date Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level
% Time Index
FAX13900 FAX
O Time Index
FAX14000 FAX
Y No. of days delayed from scheduled Y date Score Time Index Y
O O
O O C Number of new circles
Y N
FAX14401 FAX
FAX14402 FAX
Preparation of action plan based on Position report O Implementation of Improvement projects identified in the Position Report as per schedule C Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal
TQM Score Y No. of days delayed from scheduled Y date Time Index Y No. of days delayed from scheduled Y date Number N
O C
FAX14700 FAX
Completion of KM Projects as per schedule
Time Index C No. of days delayed from scheduled date Y
FAX14800 FAX
Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) C
N No. of days delayed from scheduled date
FAX14900 FAX
FAX15000 FAX
FAX15100 FAX
FAX15200 FAX
FAX15300 FAX
FAX15400 FAX
Correction in turnover/ Profit due to timely pointing out of errors in accounting entries in schedule audit.
FAX15500 FAX
Verification and vetting of - Write off proposals/ Productivity improvement projects (more than 10 lakhs) / Gratuity / other assignments referred to IA. O
Rs in Lakhs N No. of days delayed from scheduled date N
FAX15600 FAX
FAX15601 FAX
FAX15700 FAX
FAX15800 FAX
FAX15900 FAX
Development of system for issue of quarterly financial status reports for projects, calculation of actual engg and tss hourly rates for previous year and pre-determined engg and tss hourly rates for current financial year. updation of projects master, outlay master and budget master to facilitate fsr run. Development of system for Reconciliation of admitted accounts and cash receipt control accounts. System for timely submission of eTDS(Quarterly/Annually) for Income Tax and Employment Tax Return Development of system for automatic Updation of fixed assets records and preparation of depreciation schedule inline with relevant Accounting standards.
N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled Y date No. of days delayed from scheduled date N No. of days delayed from scheduled date N No. of days delayed from scheduled N date Balanced Scorecard Rating (5/4/3/2/1)
Identification of weaknesses in system / procedure and recommended modification /improvement O Preparation of systems audit manual Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card MONITORING ACCOUNTING OF EXPENDITURE BOOKED TO PROJECTS IDENTIFIED UNDER ACCOUNTING STANDARD 26 IDENTIFYING PIRS AND OBTAINING JUSTIFICATION FOR INCLUSION AND RETENTION UNDER AS-26 Comments by Statutory Auditors on adequacy of coverage by IA. C
FAX16200 FAX
FAX16300 FAX
O O
NO. OF PROJECTS NO. OF PROJECTS & VALUE
FAX16500 FAX
Revision of Internal Audit Manual
FAX16600 FAX
FAX16700 FAX
Developing a system by specified date for capturing comments of Statutory Auditors on adequacy of coverage by IA. C Development of template/application package by specified date for preparation and issue of IA Report, monitoring/tracking and disposal of the report para wise. C
No. of comments Y No. of days delayed from scheduled N date No. of days delayed from scheduled date N No. of days delayed from scheduled date N
FAX16800 FAX
Intra-Net site development by specified date for status of Works Bills giving details of Party, Contract, etc. in coordination with Computer Deptt Data collection and timely Remittance /Reimbursement of Statutory deduction /court attachment and other out side Financial Agency/ Bank /Housing Finance Companies/Club/Socities payments within specified time Development of system for online Priced store ledger by specified date Development of online System for Bank guarantees accepted by BHEL from Fabricators by specified date. Development of Computer System for timely resolution of Employees/Dept/Contract related issues on Pay, Time & Wages, TA/LTC/PF, Works Bills and Miscellaneous bills by specified date Review and follow up of collectible sundry debtors to reduce the amount of outstandings Consolidation of O/s report on monthly basis and review of billing plan Reduction / Liquidation of BGs as a percentage of what is due. Timely processing of Imports Ocean freight/air freight/air agencies bills involving huge amounts (involving crores of value - audit resulting in savings in lacs of rupees viz.. classification , currency exchange rates etc..) DEVELOPMENT OF WEB BASED MIR SYSTEM FOR DEBTORS MANAGEMENT COLLECTION AND INTEGRATION OF DATA AND SUBMISSION TO CORPORATE OFFICE AS PER SCHEDULE
FAX16900 FAX
FAX17000 FAX
FAX17100 FAX
% remittances/ reimbursements done within specified time N No. of days delayed from scheduled N date No. of days delayed from scheduled N date No. of days delayed from scheduled date
FAX17200 FAX
N % of Target Amount achieved N Time Index N % N
FAX17300 FAX
O O
FAX17500 FAX
Saving in Rupees Time Index
FAX17600 FAX
C Time Index
FAX17601 FAX
O Time Index
Development of system for early issue of Annual P.F.Statements to members. O Effective interaction with Statutory/Govt O Timely Completion and release of Directors' Report O
N Auditors perception N No. of days Prior to Board Meeting N
FAX18000 FAX
Monitoring of PR/BOI wrt billing and cost
FAX18100 FAX
FAX18200 FAX
FAX18300 FAX
Preparation of Cost Proforma and Annexures for Completion of Cost Audit O Issuing Guidelines / Clarifications on Forex Issues and Foreign Currencies Rates C Number of Non-Compliance of Statutory Provisions, Management Policies & Procedures pointed out. O Coordination of Monthly DO for Director / Finance C Development of system of remittances of TDS/TCS through internet banking facility C Improvement in impementation of eremittances/EFT
Timely completion N No. of days delayed from scheduled N date
FAX18400 FAX
No. of days N Number of NonCompliances pointed out N No. of days delayed from scheduled N date Time Index N Target date / Months for implementation.
FAX18500 FAX
FAX18600 FAX
FAX18700 FAX
System improvement to adhere to changes in statutory provisions relating to Payroll,PF etc.
Number of months to modify the program
FAX18800 FAX
System improvement to adhere to changes in Cormpan policies relating to Payroll,PF etc. O
Number of days taken to modify the program N
FAX18900 FAX
Planning of fund for meeting the loan requirement & final settlement Receipt of interest on investment & maturity amount
FAX19000 FAX
Number of times the shortage of fund N Date of payment of Interest & maturity date N
FAX19100 FAX
Transfer of PF accumulations and settlement of pension
No of cases
FAX19200 FAX
Calculation of pre-determined hourly rates, periodical review of utilized hours vis-a-vis budgeted hours and calculation of final absorption rate. O
FAX19300 FAX
FAX19400 FAX
Issue of quarterly Financial Status Reports in respect of completed, ongoing and terminated projects. System improvement for prompt scrutiny and admission of bills from employees against Departmental Advances for settlement and recoupment of imprest cash account. System improvement for prompt scrutiny and payment of bills from subcontractors/ fabricators. System improvement for clearance of advances within specified time. System improvement for Checking and vetting of Insurance, Security,Transport, AMC and other Misc. proposals. Development of systems and procedure for VAT Development of systems and procedure for Service Tax Development of systems and procedure for Fringe Benefit Tax Facilitating introduction/implementation of e-procurement / Reverse Auction Facilitating the improvement of Vendor Base to reduce the dependence on Single/very few sources of suppliers
Time Schedule N number of days since receipt of time booking for the last month of the quarter, budget and outlay inputs in respect of new projects added. N
O O
number of days from the date of submission of bills. N No. of days from which bills are received. N % No. of days from the date of receipt of all clear proposals Time Schedule Time Schedule Time Schedule N
FAX19700 FAX FAX19800 FAX FAX19900 FAX FAX20000 FAX
O C C C
N Y Y Y
FAX20100 FAX
Time Schedule
FAX20200 FAX
Time Schedule
ON KRA MASTER - 2006-07

Special KRA (Y/N) Universal KRA (Y/N) Suggested Weightage for category A B C Source of Data for Measurement
Audit Report
Register
Data Base
Report
Y N
N N
M M
H H
L M
Report System
System
Operating Results
Board Approval
Trial Balance
System
Audit Report Completed Schedules Completed Schedules duly initial by Internal Audit.
Audit Report
Audit Report Unaudited Accounts
Deviation Report
Register.
H H
M H
X M
Appointment Order.
Input Data
REM
REM
Accounts
System
System
System Actual booking of Incidental expences Vs Provisional Booking.
System
System
Y N
N N
X M
M X
X M
System Register Minutes of the Audit Committee Meeting
Register Minutes of the Audit Committee Meeting
N N
N N
M X
M M
X X
Approved Annual Audit Programme. MIR
MIR
Audit Report
Audit Report
Y N
N N
H L
X L
X M
Audit Report Register
System
System
System
REM
System
System
System
System
MOU Evaluation Report
System
System EVA Performance Report
Booklet
Booklet
Booklet
Booklet
Booklet
MOU / Scorecard
IA Report
Database
Report
REM
Cost Reprots
System
Accounts Ledger
Reports
System
System
System Register of miscellaneous income
System
System
System
Updated Manual
System
System
N N
N N
H X
M M
X X
Ledger MIR
MIR
Register
Register
N N
N N
X H
M X
X X
Analysis Report Action Report
Register Acknowledgement from DGFT
Agreement
Register
Standard Format
Approval Letter
Register
MOM
proposals of users Deployment of Surplus
N N N
N N N
H L L
M M L
L H M
Project Report Credit Rating Financial Position
REM
Y N
N N
L M
H M
M L
System Bank Guarantee
Register
System/ Register
Approved Budget
Acknowledgement from IT Dept
Acknowledgement from IT Dept Relevant Documents System
Y N
N N
L X
M M
L H
Register
Correspondence with DGFT
System
System
System
System
Reduction in Slow & non moving Inventory.
Register
System
System
N N
N N
H H
M M
X M
Register Assessment Order
Return
N N
N N
H H
X M
X M
Assessment order Refund Order
Data Sheet
Refund Claim Letter
Refund Order
Returns
Correspondence file Assessment/Refun d Order Assessment/Refun d Order
Assessment/Refun d Order
Y N N
N N N
H M X
M M M
X H H
System Returns Register
Register
Register
Register
Register
N N
N N
M X
X X
X M
Register Register Consolidated Annual Accounts
Actual Date
Cost Report
Cost Report
N N
N N
X H
M X
X X
Cost Report Cost Report
N N
N N
H H
H M
M L
Time Index Audit Report
Register
Analysis Report
Analysis Report
Completion Date
REM
REM
MIR
Report
Report
Approval Note
Y N
N N
X L
M M
H H
NSSN Regn PF Inspection Report
Audit Report
Tax Return
System
System
Ledger Reconciliation Statement Liquidation of Withheld outstanding
Register.
System
Register
Assessment Order.
Ledger
Analysis Report
Review Report
Variation Rate per Kg. Rate Revision Letter
Approval Letter from Customer Periodic Invoices for completion
System
System
Report
Recommendation Note
System
System
System
System
System
System
System
C' Form Register
Y N
N N
L L
X L
X M
System System/ Register
SRV/Register
Register.
Register.
Register.
N N
N N
L L
X M
X H
Register. Cash Book
Register
System
System
System
System
System
System
System
System
System
Y N
N N
X L
M H
X M
System REM
Ledger
Ledger
Register Recommendation Report
Approval Note
Covers Obtained
Policy
N N N
N N N
M L L
M M M
H H H
Register System MIR
Verification Report
Verification Report Reconciliation Statement
N N
N N
H H
M M
L L
Register Register
Register
Survey Report
Survey Report Feed back on Survey Report Action Taken Report
Computerised File Movement System
Check List
Y N
N N
X X
M X
X H
Proposal Approval MIR
Format
N N N N
N N N N
M X H X
M H M M
H X L H
Decisions Register. Capital Budget Report. Annual Plan
MIR
Guidelines issued
Y N
Y Y
H M
M X
L X
N N N
Y Y Y
X M H
M X X
M X X
Project report
Y N
Y Y
L M
M M
H M
REM Case Document
Project report
Project report
Project report
Project report
Project report
Project report
Project report Based on the observations made during balance sheet ( Schedule ) audit
Documents from Commercial,IED and HR
FSR - quarterly FSR engg & tss hourly rates - Note for obtaining the approval of the competent authority. Quarterly FSR report
General ledger Acknowledgement from IT/ET dept
Register/computer system
Y Y
N N
M H
M H
M H
system Submission of Systems audit manual for approval Rating declared at year end by Corporate / Unit Management
APPROVED PIRS & VALUE
N N
N N
M H
M H
M M
APPROVED PIRS Report 619(3A)/ CARO Date of completion of job against target Balance sheet and 619(3A) report by Statutory Auditor. Actual and satisfactory implementation of computer package.
Report
Records Satisfactory implementation of the System Satisfactory implementation of the system.
System
MIRs
N N
N N
H H
H H
M H
MIRs MIRs
Payment Records
SYSTEM
SYSTEM System / Statement issue date Auditors Date of Board Meeting
N N N
N N N
M H H
M H H
H H H
Report Schedule given by Corproate Finance As per past experience.
Audit Report Copies of DO Letters
e-tax remittance Correspondence with banks. Latest amended Income Tax Act, 1961 as well as departmental circular issued by establishment section from the date of receipt of hr circular in computer section Loan request of members & Claim for Final settlement Covering letter, counterfoil of cheque receipt request for transfer of PF & Receipt of claim with the required documents for pension
Receipt of approved R&D Budget/Availability of Final Ledger of Final Accounts/Completio n of Govt. Audit.
FSR quarterly output.
N N
N N
L H
M H
H H
identified vouchers for this purpose. identifying the respective vouchers. Advance register
N N N N
N N N N
H H H H
H H H H
H H H H
Record of receipt of proposals
KRA Remarks
Action to be taken by Unit Finance with the help of other functions and coordinated by Internal Audit with Statutory Auditors wrt adequacy of Internal Audit Coverage/ Qualifications in Annual Accounts etc
31st October for Corp & 1st September for Unit Action taken by all units with support from Information Technology Group
Approval of Concerned Debit Accepting Department Consent to be obtained and to be sent only with Inter Unit Accounts.
To follow up with CAG's Office/ Coordination with Board.
Unit HR / Fin to furnish the data to Corporate Office for consolidation and submission to Actuary-Provide required clarification to Actuary..
Streamlining the information for enabling conversion with the help of Consultant
Classification of Revenues/ expenses/ assets & liabilities according to segments.
This KRA has to be taken care by all depts to ensure compliance. This is an attempt to settle audit paras remaining after replies at RAO level with Higher Govt. Authority viz./Audit Committee
AAP has to be approved by BLAC. Once approved any change requires consent from BLAC/ hence the importance
During BLAC meetings specific system studies are required to be made and reported to BLAC
These are direct contributions emanating from Audit Observations
Very useful in identifying errors of bank charges on time and quick remedial actions result in savings of interest
Used for optimising the extent of working capital requirement to maximise EVA
To take immediate corrective action before incurrence of expenditure For defending the Organisations level of achievement vis--vis MOU parameters EVA recognise one of the most important ratio for performance analysis
Budget / Flash summary results is a major role in performance improvement / enhancing stake holders value.
Scheduled date will be no. of days from completion of Govt. Audit (Timely submission of MOU Score Card)
Scheduled date being end of the month
Earlier than 31st October
Streamlining the system for expediting completion of Assessments
Early resolution of issues
To take up with supplier for availing Duty Drawback / Terminal Excise Dutyand pass on the benefits to BHEL by way of deductions in Bill amount.
Releasing cash in-flow from blocked funds
End of the month
No. of days from the end of the contract.
within 3 days from balancesheet finalisation
Critical in nature,all costing and price estimated are based on these information.
December
Realisation of withheld & outstanding debts will enhance profit by reversal of provisions which would have been made for such debts and also reduce sundry debtors.
Non-collection of Concessional Sales Tax Forms will attract additional tax which will affect the profitability of the Company. The comml support is reqd. Non-scrutiny of the sales contract in some cases will result in nonrealisation of revenues further in certain cases the terms and conditions should be interpretated correctly so to avoid short collection of sales revenue.
Some of the Units follow raising of invoice on rate per kg. (TO BE COMPLETED)
In most of the sale contracts customers are levying LD for delay in supply/erection. In order to pass on the LD to our suppliers this KRA is suggested.
MM to take up with Sub Contracting for furnishing final Material Accounts Reconcilatin Statement. Avg No. of days from receipt of complete Bill in accounts dept.
Major Units are having Township where the recovery of rent/ electricity/ water charges another dues forms an important works of Accounts Section. This development of system would ensure 100% recovery as well as quicker realisation.
Development of System
Since material Cost on Sub-Contracting forms a substantial part of revenue, its reduction will enhance profitability. Every Fin. dept. will mantain a seperate register to record savings through such efforts. HOD with Assign Special Assignments
Financial concurrence is the most important activity of Finance. All proposals involving financial implications require financial concurrence.
..
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1 Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
Nil
--
Nil
MAINTENANCE FUNC
KRA ID Function KRA Description
MWX00100 MWX00101 MWX00102
MWX MWX MWX
Implementation of the identified improvement projects as per plan. Identification of improvement projects/ Formulation of scheme and Monitoring the progress for timely completion Execution of projects as per schedule % of modernisation/ up-gradation/ reconditioning/ retrofitting jobs of identified m/c tools/ equipment/ plant facilities done within specified time, with reverse engg., manufacture of parts, schedule optimisation using prima vera. Identification of M/c & equipments through RCA / Past performance / Behaviour for modernisation / up-gradation / reconditioning / retrofitting projects & documentation there.Formulation of scheme/ getting approval for implementation of modernisation/ upgradation/ reconditioning/ retrofitting projects by scheduled date and monitoring for timely completion. Processing for external support / enquiry/ evaluation of offers and award of work contract / placement of PO by scheduled date
MWX00200
MWX
MWX00201 MWX00202
MWX MWX
MWX00300
MWX
Implementation of the identified energy conservation projects including technological up-gradation and documentation as per plan. Identification of energy conservation projects and resource management by scheduled date. Formulation of scheme and getting approval. Monitoring the progress of projects for timely completion Execution of projects.
MWX00301 MWX00302 MWX00303
MWX MWX MWX
MWX00400
MWX
Implementation of 5-S technique activities in identified areas by specified date. Identification of areas/ development of plan/ monitoring progress for timely completion for implementation of 5-S technique by specified date Execution of plan as per schedule. Savings from Indegenisation/import substitution of spare parts. Survey/ identification of possible sources & feasibility study and documentation of identified parts by specific date
MWX00401 MWX00402 MWX00500
MWX MWX MWX
MWX00501
MWX
MWX00502
MWX
Initiation of procurement actions by specified date.
MWX00600
MWX
Development & Implementation of special IT initiatives as per plan. Identification of key areas where applications are to be developed and monitor their implementation as per schedule. Formulate strategy and coordinate with designated agencies for design and development of the applications identified by specified date.
MWX00601
MWX
MWX00602
MWX
MWX00603
MWX
Develop application and ensure implementation by specified date.
MWX00700
MWX
Identification/ development and implementation of facility projects. Identification of facility improvement projects/ Formulation of scheme and monitoring progress as per schedule. Formulation of scheme and getting approval. Monitoring the progress of projects for timely completion as per schedule. Execution of projects as per schedule.
MWX00701
MWX
MWX00702 MWX00703
MWX MWX
MWX00800
MWX
Conceptulisation & implementing the concept of OEE by specific date Develop a plan and scheme for the implementation of the OEE on the identified machines / Plants & Equipment by specified date Savings from In-house development & utilisation of rectification techniques for specialised jobs -( PCBs / modules / drives / servo motors / telephone exchange / instrumentation etc.) Analysis of bottlenecks/ identification and formulation of plans of required techniques and monitoring for timely completion Identification of the required techniques/ Regular Review and assistance in execution of the projects as per plan. Implementation of the projects as per plan. Condition Monitoring for identified machine tools/ Service Plants & submission of report by scheduled date. Identification of the deviations and ascertain the required parameters to be maintained and arrange for the execution by scheduled date.
MWX00801
MWX
MWX00900
MWX
MWX00901
MWX
MWX00902 MWX00903
MWX MWX
MWX01000
MWX
MWX01001
MWX
MWX01002
MWX
Take corrective actions by specific date
MWX01100
MWX
% of reconditioning / modification / Overhaul / major repair of Construction Equipment / mobile cranes/ Vehicles/ Serv. & AC plant / machine / system etc as per plan. (Reverse engg/ development of spares drawings/ etc) Analysis/ identification/ Regular review and coordination for implementation of reconditioning / retrofitting works and documentation by specific date. Regular monitoring and coordination to ensure implementation of reconditioning / retrofitting projects by specified dates. Increase in Mean Time Between Failure (MTBF) of identified Critical & Important Plant and Machinery. Root cause analysis of breakdowns of identified machines/ corrective & preventive measures/ resource management and documentation by specified date Initiate timely corrective & preventive measures & resource management for execution as per plan. Savings accrued through various improvement projects.
MWX01101 MWX01102 MWX01200
MWX MWX MWX
MWX01201
MWX
MWX01202 MWX01300
MWX MWX
MWX01301
MWX
Regular review for achieved savings and corrective action as per plan. Monitoring/ arranging for vetting and preparation of statement by specified date for savings achieved. % Reduction in consumption of raw materials/ for power & fuel/ and other consumables per unit of Output (GTO-ED) / Shop turnover Review the performance of equipments and consumption of raw materials/ power/ fuel/ and consumables by specified date. Generation of awareness for optimal use of plant/ equipment and raw material for energy conservation. Regular maint. to avoid leakages and ensuring operation of the plant efficiently / near rated capacity. Savings accrued through various energy Conservation projects. Regular review for achieved savings and corrective action as per plan. Monitoring/ arranging for vetting and preparation of statement of savings achieved by specific date. Implementation of training plan. Coordinate for the deputation of concerns for identified training needs. % of preventive maintenance jobs completed effectively on time ( Machines / equipment ). Periodic review of PM schedules and priortise the work on criticality. Arranging the timely PM completion as per the schedules. % of preventive maintenance jobs completed on time ( services plant / AC plant & equipment ).
MWX01302 MWX01400
MWX MWX
MWX01401
MWX
MWX01402
MWX
MWX01403 MWX01500 MWX01501
MWX MWX MWX
MWX01502 MWX01600 MWX01601 MWX01700 MWX01701 MWX01702 MWX01800
MWX MWX MWX MWX MWX MWX MWX
MWX01801 MWX01802
MWX MWX
Periodic review of PM schedules and priortise the work on criticality. Arranging the timely PM completion as per the schedules.
MWX01900
MWX
% of preventive maintenance jobs completed on time (Services / Crane & rail track).
MWX01901 MWX01902 MWX02000
MWX MWX MWX
Periodic review of PM schedules and priortise the work on criticality. Arranging the timely PM completion as per the schedules. Reduction in number of NCRs issued due to non compliance of statutory and other related rules and regulations.
MWX02001 MWX02002 MWX02100 MWX02101 MWX02102
MWX MWX MWX MWX MWX
Monitoring review and arranging the suitable compliance to resolve the NCR. Taking corrective and preventive action for resolution/ % achievement of capitalization targets for plant and equipment. Review of the targeted completions Take the action for the timely capatilization of the projects. Generation of the periodic reports. Time reduction in awarding the work/ after approval from the competent authority as per plan. Periodic monitoring for pending proposal. Coordinate with the associated sections/ Deptt. for resolution of the bottlenecks. Initiate action for the timely award of the work. Report generation of the pending status by specified date.
MWX02200 MWX02201
MWX MWX
MWX02202
MWX
MWX02300
MWX
% of Maintenance jobs completed as per schedule (like Communication/ Annex / Over Head Elect .Maint / CMWS / FE PROJECTS etc.) Periodic review of pendancy of complaints. Management and coordination with associated agencies. Daily review of complaints & resource management & meeting the requirements at the earliest and documentation. Resolution of complaints within specified time
MWX02301
MWX
MWX02302
MWX
MWX02400
MWX
% of Maintenance jobs completed as per schedule (Vent system / AC/ WC/DC etc.) Periodic review of pendancy of complaints. Management and coordination with associated agencies . Daily review of complaints & resource management & meeting the requirements at the earliest and documentation..
MWX02401 MWX02402
MWX MWX
MWX02403 MWX02500 MWX02502 MWX02503
MWX MWX MWX MWX
Resolution of complaints within specified time. % of work contract completed as per schedule monitoring for pending Work . Coordinate with the associated sections/ Deptt. for resolution of the bottlenecks. Initiate action for the timely completion of the work. Report generation of the pending status
MWX02600 MWX02601 MWX02602 MWX02603 MWX02700 MWX02701
MWX MWX MWX MWX MWX MWX
MWX02702
MWX
% of major maint. jobs ( major overhaul) completed as per target. Identification of m/c & equipments for major overhauls. Formulation of scheme/ getting approval for major overhauls by specific date. Floating of the enquiry/ evaluation of offers and award of work contract / PO by scheduled date. Implementation of projects as per plan. % utilization of allocated budget. Periodic review of utilisation of the Allocation/ commitments made. Coordination with the Fin and other Deptt. Regular review for pending Work . Coordinate with the associated agencies/Deptt. for resolution of the bottlenecks for utilisation of the budget. Report generation of the staus of the utilisation of the budget by specified date. Reduction in accidents during erection / commissioning activities / prod. Shop and other maintenance works by strict adherence to safety provisions. Review the vulnerable / accident prone areas. Ensurance of the usage of PPE/ work permit system / generation of the safety awareness Analysis of the past accidents and take precautionary measures to avoid repetition. Put up analysis by specific date
MWX02800 MWX02801 MWX02802
MWX MWX MWX
MWX02803
MWX
MWX02900
MWX
% of repair/ modification/ erection/ maintenance of pipe lines & ventilation system as per schedule. Analysis & regular review of maintenance of pipe lines & ventilation system by specific date Daily monitoring maintenance of pipe lines & ventilation system & resource management for early resolution of breakdowns. coordination with associated agencies and documentation.
MWX02901
MWX
MWX02902
MWX
MWX03000 MWX03001
MWX MWX
% Resolution of complaints as per schedule (Electrical -BM / telecom/ Civil/ gases/AC/WC/DC etc) Analysis & regular review of complaints
MWX03002 MWX03100 MWX03101
MWX MWX MWX
Resolution of complaints within specified time. Compliance to statutory rules / acts and regulations in all relevant areas.. Review the status of compliance wrt to rules. Take corrective action for compliance & status report of compliance submitted to the higher ups by specified date. Resolution of NCR's issued with respect to ISO 9001/ ISO 14001 & OHSAS 18001 within specific time.
MWX03102 MWX03200
MWX MWX
MWX03201 MWX03300
MWX MWX
Taking corrective and preventive action for resolution as per plan Initiate action for the timely clearance of the bills as per plan. Status generation for perusal.
MWX03400 MWX03401 MWX03402
MWX MWX MWX
% clearance of SRVs/ ACCEPTANCE within specified time. Periodic review for pending SRVs . Coordinate with the associated sections/ Deptt. for clearing the SRVs. Report generation of the pending status. Initiate action for the timely clearance of SRVs % reduction in downtime of critical AC plant / Cranes / construction equipment / mat. handling equipment / Loco engines etc as compared to total productive time. Regular review of breakdown and coordination with associated agencies as per schedule. Quick resolution of breakdowns and preparation status report as per schedule. % completion of reclamation of oils as per plan. Review the quantity of the oil reclaimed as per plan. Collection of the oil and sending to the reclamation center. Suggestions generated / received & implemented (create conducive environment) % improvement of relevant quality measurement parameters (QTM) from target Review and monitoring the QTM index for defined parameters and suggest course correction by due date. Activity completion as per plan. Online data generation. No of machines covered under OEE as per plan
MWX03700 MWX03800
MWX MWX
MWX03801 MWX03802 MWX03900
MWX MWX MWX
MWX03901 MWX03902 MWX04000 MWX04001 MWX04002 MWX04100 MWX04200 MWX04300
MWX MWX MWX MWX MWX MWX MWX MWX
Identify the machines for OEE. Review of the performance by specified date. Prepare the implementation plan for the identified machines and its implementation. % of bills cleared within specified time. Periodic review of pending bills. Coordination with other Deptt.as per schedule Resolution of the bottlenecks after consultations with concerned departments. Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Reply/settlement of Internal Audit paras within specified time (4 weeks) Timely inputs to unit/corporate finance for inter-unit re-conciliation of accounts
MWX04400
MWX
Timely inputs to unit/corporate finance for BUDGET/FLASH/MIRs etc.
MWX04500
MWX
Finalisation of Functional scorecard by specified date
MWX04600 MWX04601 MWX04700 MWX04800
MWX MWX MWX MWX
Improvement in Employee Satisfaction Score Implementation of Improvement projects identified in the Position Report as per schedule Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level
MWX04801 MWX04802 MWX04900 MWX05000 MWX05100
MWX MWX MWX MWX MWX
MWX05200
MWX
MWX05300
MWX
MWX05400
MWX
MWX05500
MWX
MWX05600
MWX
MWX05700
MWX
Preparation of action plan based on Position report Implementation of Improvement projects identified in the Position Report as per schedule Development of Knowledge management Portal Contributing case studies etc. for Knowledge Management Portal Completion of KM Projects as per schedule Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. and other details of project to be specified in the boxes provided against the KRA Measurement and monitoring of environmental parameters (stack emissions/ sound levels/ radiation/ etc) and corrective/ preventive actions for sustenance Preparation of specifications/ evaluation of offers for all capital items by specified date % increase in turnover from products/services offered to external agencies RLA study of Plant and Machinery (Boilers/ turbines/ generators/ etc) and corrective actions as per plan Conducting periodic audits of identified OEE machines/ review of practices and propose areas of improvement/corrective actions Development of Area-wise Action Plan (AAP)/ Departmental action plan (DAP)/ balance score card within stipulated time
MWX05900
MWX
MWX06000 MWX06100
MWX MWX
MWX06200 MWX06300
MWX MWX
MWX06400
MWX
MWX06500
MWX
Develop vendors for outsourcing (selective tie-up) as per plan
MWX06600 MWX06700 MWX06800
MWX MWX MWX
Development/implementation of reward scheme for OEE as per plan Implementation of the identified technology development projects as per plan. Reduction in Mean Time To Repair (MTTR) of identified Critical & Important Plant and Machinery. Root cause analysis of breakdowns of identified machines and documentation by specified date. Execution of corrective and preventive measures and documentation by specified date. Reduction in % breakdown time of other important machines. Analysis & regular review of breakdown of m/cs and documentation by specified date. Resolution of breakdowns in the specified time. % reduction in breakdown of CNC / Critical and important machine as per plan. Analysis & regular review of breakdown of m/cs and documentation by specified date. Quick resolution of breakdowns as per schedule. % reduction in downtime of Panel AC / oil chillers of CNC machines as compared to total productive time. Regular review of breakdown of ACs /plants / chillers & documentation of analysis by specified date.
MWX06801
MWX
MWX06802 MWX06900
MWX MWX
MWX06901 MWX06902 MWX07000
MWX MWX MWX
MWX07001 MWX07002 MWX07100
MWX MWX MWX
MWX07101
MWX
MWX07102
MWX
Quick resolution of breakdowns and preparation status report as per schedule. Generation of part programs for new components and validation of the program (Tool path simulation) by specified date % Availability of DNC networking and associated equipment for networking of machine tools Reduction in % breakdown time for electronic / CNC breakdown on CNC machines as a % of total productive time. Analysis & regular review of breakdown of m/cs and documentation by specified date. reduction in time for resolution of breakdowns.
MWX07200 MWX07300 MWX07400
MWX MWX MWX
MWX07401 MWX07402
MWX MWX
MWX07500
MWX
Adoption of Eco-friendly Air conditioning & refrigeration system. Analysis/ identification/ Regular review the Eco-friendly Air conditioning & refrigeration system and put up report by specified time.
MWX07501
MWX
MWX07502 MWX07600 MWX07601
MWX MWX MWX
MWX07602
MWX
Implementation of projects. Generation of power from DG Set / Thermal Power Station as per requirement to restrict Max. Demand / penalty charge. Regular review for power generation/ equipment health and raw material as per plan. Upkeep & operation of equipments/ adhering to PM schedules/ timely procurement actions for raw material & record generation. Adherence to statuary rules and regulations. Availability of utility services at optimal level (Power generation/ Distribution and other electrical services etc. ) Regular review of availability of service / plants & coordination with associated agencies for ensuring the availability of raw material / input. Quick resolution of breakdowns / repair. Optimum / efficient utilisation of services & plants. Timely readiness of standby equipments to meet emergency requirement. % Reduction in downtime of electrical power supply to production blocks and other installations. Analysis & regular review of electrical Power supply to production blocks and other installations put up report as per schedule.
MWX07700 MWX07701
MWX MWX
MWX07702 MWX07800 MWX07801
MWX MWX MWX
MWX07802 MWX07900 MWX07901 MWX08000
MWX MWX MWX MWX
Quick resolution of breakdowns.. Reduction in restoration time of TPS / DG set as per plan after planned shutdown. Arranging the resources and ensuring scheduled completion within specified time. Conducting timely Energy Audits as per statutory requirement and taking adequate measures to realise planned objectives
MWX08100
MWX
Development of new drawings for damaged parts by reverse engineering as per mutually agreed plan
MWX08200
MWX
Erection and commissioning of new machines / plant / facilities as per plan. Documentation of test records/ corrective action for problems faced Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval as per schedule Arranging site for machine / plant installation. resource management and coordination with concerned agencies for timely completion of activities for timely completion of activities. % of machines / plant / facilities (old /re-location / up-rooting etc) erected and commissioned as per plan Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval by specified date. Arranging site for machine / plant Installation. resource management and coordination with concerned agencies for completion of activities by specified date
MWX08201
MWX
MWX08202 MWX08300
MWX MWX
MWX08301
MWX
MWX08302
MWX
MWX08400
MWX
Issuance of available drawings within 24 hours
MWX08500
MWX
MWX08501
MWX
% adharance to quality of gases with respect to purity and pressure as per standard norms. Arrange samples for testing to ascertain the quality of gases. prepare the status report. Initiate corrective and preventive action to avoid non-conformity ascertain the quality of gases.
MWX08600 MWX08601
MWX MWX
MWX08602 MWX08700
MWX MWX
Availability of utility services at max. level of requirement( All Gases / air etc. ) Regular review of availability of service / plants & coordination with associated agencies for ensuring the availability of raw material / input. Quick resolution of breakdowns / repair. Optimum / efficient utilisation of services & plants. Timely readiness of standby equipments to meet emergency requirement. Ensuring safe operation of boilers/service plants as per statutory requirements
MWX08800
MWX
Achieving 100% calibration of temp. & pressure instruments as per schedule.
Timely calibration of master lab Equipment/ instruments & other associated accessories. % availability of all exchanges. Regular review of breakdown of and Coordination with associated agencies and documentation as per schedule. Resolution of breakdowns within specified time and preparation status report % availability of PA systems/FAX machines Leveling/alignment /machining/ scrapping of CI bed plates in-situ condition as per plan Timely issuance & monitoring of monthly/ quarterly PM schedules by given date. Arranging the timely issuance of PM the schedules and modify check list/ if required. Development of system for approved contractors list category-wise & valuewise by specified date Development of transparent system covering capability/ statuary and performance of the contractors by specified date Development of the system for continuous evaluation of contractor's performance.
MWX09300 MWX09301
MWX MWX
MWX09400
MWX
MWX09401
MWX
MWX09500
MWX
MWX09501
MWX
Development of transparent system for performance evaluation of the contractors.
MWX09600
MWX
System development for identification of training need within specified time. Development/Updation of category-wise & value-wise approved contractors list for increasing the contractor base. Arranging the performance feedback. Analysis and initiate corrective action. Addition / deletion of the contractor based on analysis. Optimal maintenance spares inventory as a %age of Gross Block as per target. Generate section-wise inventory list and analyse it w.r.t. Budget in given time identify and analyse the slow moving & non moving items by specified date. Reduction in number of stock-outs for Fast Moving Stock items through auto indenting system.
MWX09700
MWX
MWX09701 MWX09800
MWX MWX
MWX09801 MWX09900
MWX MWX
MWX09901
MWX
Analyze report and take appropriate action for reduction of stock outs. Identify the stockouts and prepare the analysis of the consumption pattern. Modify the ordering pattern. % Reduction in cycle time from Material Purchase Requisition/ Purchase Indent to PO stage. Periodic monitoring for conversion of PI to PO and generate report by specific date Conversion of the material requisition to PI. Design of civil foundations for special machines and other structures as per plan Upgradation of public utility services with quality standard
MWX09902 MWX10000
MWX MWX
MWX10001 MWX10002
MWX MWX
MWX10100 MWX10200
MWX MWX
MWX10201 MWX10202 MWX10300
MWX MWX MWX
Identification/ allocation of the resource management by scheduled date Execution of projects as per plan. Structural stability analysis & upgradation of structures in the plant and building as per schedule. Identification of competent person / agency and award of work by specified date. Execution & obtain the report for taking corrective action/ if any. and documentation by specified date
MWX10301
MWX
MWX10302
MWX
MWX10400
MWX
% of foundation laying jobs through in-house efforts / with external support for machines completed as per the plan
MWX10401
MWX
MWX10402
MWX
Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval as per schedule. Arranging site for machine / plant installation. Resource management and coordination with concerned agencies for timely completion of activities as scheduled.
MWX10500
MWX
% completion of assigned civil work through in-house efforts / with external support as per plan ensuring adherence to quality checks . Arranging drawing / foundation detail and other infrastructural facilities required. Get the layout approval as per schedule. Arranging site for machine / plant installation. resource management and coordination with concerned agencies for timely completion of activities. Savings by producing manure as per plan.
MWX10501
MWX
MWX10502 MWX10600
MWX MWX
MWX10700
MWX
Identification & implementation of rain water harvesting projects as per plan.
MWX10800
MWX
Development & implementation of system to prevent roof leakage / building seepage as per schedule.
MWX10900
MWX
Clean and Green environment by upgrading horticulture activities / tree plantation (aesthetic improvement).
MWX11000 MWX11001
MWX MWX
Developing system for reduction in no. of reportable accidents w.r.t prev. year. Root cause analysis of accidents reports to be put up within specified time.
MWX11002 MWX11100
MWX MWX
Implementation of corrective and preventive measures as per schedule. % Reduction in down time of vehicles.
MWX11101
MWX
Analysis & review of breakdown of vehicles documentation as per schedule.
MWX11102 MWX11200
MWX MWX
Quick resolution of breakdowns. Assess effectiveness in increase in Mileage (km/litre) on vehicles after overhauled / reconditioned (Av. of Test drives) Analysis of fuel consumption pattern and initiate corrective and preventive measures as per plan.
MWX11201
MWX
MWX11202
MWX
Initiate corrective & preventive measures/ if required by specific date
MWX11300
MWX
% of average availability of vehicles in running condition on monthly basis
MWX11400
MWX
Repair & overhauling of jobs as per agreed plan for motors/ generators / servo motors / welding set / transformers/ coils etc. as per agreed plan Rewinding jobs done as per norm / agreed plan for motors/ generators / servo motors / transformers/ coils etc. (by reverse engg and documentation of the same) Inspection/testing of lifting tackles (wire rope slings/ etc) and lifting machines (cranes/ lifts/ etc) as per statutory requirements Development of IT initiatives to track machine performance (breakdown records & repair undertaken etc) and creation of history card.
MWX11500 MWX11600
MWX MWX
MWX11700
MWX
MWX11701
MWX
Formulation of the scheme & monitor their implementation in stipulated time
MWX11702
MWX
Develop application and implement. % achievement of accuracy on the reconditioned machines on all parameters as per test charts/ agreed norms through system / quality improvement initiatives. Formulation of the accuracy test requirement and initiate corrective action and documentation.
MWX11800
MWX
MWX11801
MWX
MWX11802
MWX
Execution of measurements and report generation as per schedule. Identification & implementation of Water / oil conservation projects as per schedule.
MWX11900
MWX
MWX11901
MWX
Identification of improvement projects and resource management.
MWX11902 MWX12000
MWX MWX
Execution of projects as per schedule. Geometrical/Position accuracy measurement for identified machine tools through in-house efforts / external support. Identification of the deviations and ascertain the required parameters to be maintained and arrange for the execution. Measurement of Geometrical accuracies. % Breakdown time after reconditioning / retrofitting within specified time (6 Months after stabilisation period of 3 months) No. of non-conformity in the quality of potable / DM water to standards / norms. Arrange samples for testing to ascertain the quality of water. prepare the status report. Initiate Corrective and preventive action to avoid non-conformity.
MWX12001 MWX12002 MWX12100 MWX12200
MWX MWX MWX MWX
MWX12201
MWX
MWX12300 MWX12301
MWX MWX
Tonnage of scrap collection / utilized for reuse. Identify the unclaimed scraps and despatch for further use.
MWX12400
MWX
Repair of Machine Tool Accessories / portable tools within specified time.
MWX12500 MWX12600 MWX12700
MWX MWX MWX
Improvement in surroundings / aesthetic look of the areas as per plan (changing look/improving appearance indoor/outdoor). Adherence and compliance to safety norms of gas cylinders/pressure vessels Manufacture of lifting tackles (wire rope slings) as per requirement
MWX12800 MWX12900 MWX13000
MWX MWX MWX
Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Timely inputs to unit/corporate finance for inter-unit re-conciliationof accounts Contributing case studies etc.for Knowledge Management Portal
NTENANCE FUNCTION KRA MASTER - 2006-07

KRA Type Unit of Measurement Critical KRA (Y/N) Y N N Special KRA (Y/N) N N N Universal KRA (Y/N) Suggested Weightage for category A B C H H H H H H H H H
C C C
% Completion % Completion % Completion
N N N
% Completion Time Index
O Time Index O
N N
N N
N N
H H
H M
H X
O C O
% Completion No. of days delayed from scheduled date Time Index Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from Rs.lakhs No. of days delayed from scheduled date No. of days delayed from scheduled date
N N N
Y N N
N N N
H H H
H H H
H H H
O O O
N N Y
Y Y N
N N N
M M X
M M X
H H H
% Completion No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
C O
% completion No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date Savings/ Rs. Lakhs No. of days delayed from scheduled date No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
N N
Y N
N N
M X
H H
H X
C C
N N
Y N
N N
M X
H H
X X
O O O
% Completion No. of days delayed from scheduled date Time Index Increase of MTBF in 'Hrs. No. of days delayed from scheduled date No. of days delayed from scheduled date Rs.lakhs No. of days delayed from scheduled date No. of days delayed from scheduled date % reduction No. of days delayed from scheduled date No. of days delayed from scheduled date % operational efficiency achieved Kwh Time Index No. of days delayed from scheduled date % % % completion Time Index Time Index % completion No. of days delayed from scheduled date Time Index
N N Y
Y N N
N N N
M M X
H X H
H X X
O O
N Y
Y N
N N
H X
H H
X X
O O
N Y
Y N
N N
M X
X M
X X
O O O
N Y N
N N N
N N N
X X M
H X M
X H M
O O O O O O O
N N N Y N N Y
Y N N N N N N
N N N N N N N
M X L X M M X
X M L X M X X
X X M M H X H
O O
N N
Y N
N N
M M
M X
H X
O O O
% completion No. of days delayed from scheduled date Time Index No. of NCR's No. of days delayed from scheduled date Time Index % achievement Time Index Time Index % reduction in days over last year Time Index No. of days delayed from scheduled date Time Index
N N Y
Y N N
N N N
M M X
M X X
H X H
O O O O O
N N Y N N
Y N N N N
N N N N N
M X X M M
M M X H X
M X M H X
O O
N N
N N
N N
X M
X M
H M
O No. of days delayed from scheduled date % complaints resolved in specified time Time Index
O No. of days delayed from scheduled date Time Index % complaints resolved in specified time % completion Time Index % O
O O
N N
Y N
N N
M M
H X
H X
O O O
N N N N
N N N N
N N N N
X X L X
H X X M
X H X X
O O
% completion Time Index Time Index
Y N N N Y N
N N N N N N
N N N N N N
X M M X X M
X H M H X M
H H X H H H
O O O O
Time Index % Time Index Time Index
O % reduction over last year Time Index No. of deviations reported No. of days delayed from scheduled date Time Index
O O O
Y N N
N N N
N N N
X M M
X M X
H H X
O No. of days delayed from scheduled date Reduction in average time to resolve breakdowns
O O
O O O
% completion Time Index % complaints resolved in specified time % compliance Time Index No. of days delayed from scheduled date Time Index
Y N
N N
N N
X M
M M
X H
N Y N
N N N
N N N
M X M
X X H
X H H
O O
N Y
Y N
N N
M X
X X
X H
O O
Time Index % %
N N
N N
N N
M X
H X
H H
O Time Index O Time Index O
Y N N
N N N
N N N
X M X
X M M
H H X
O O
% reduction Time Index Time Index
Y N N N N N
N N N N N N
N N N N N N
X M M X M M
X M X X M X
H H X H X X
O O O O
% reclaimed % reclaimed % No. of suggestion / employee % improvement No. of days delayed from scheduled date Time Index Number No. of days delayed from scheduled date Time Index % Time Index
O C
Y Y
N N
N N
X M
M M
X M
C O O
N N Y
Y N N
N N N
M M X
H X X
H X H
O O O O O O
N N Y N
Y N N N N N N N
N N N N N Y Y Y
X X M M M X M M
H H M M X M L L
H X H H X X L L
% bills not cleared % %
N Y Y
O Time Index O Time Index O No. of days delayed from scheduled date
O O O C
Score Time Index
Y Y
N N N N
Y Y Y Y
H M X M
M X M X
L X M X
O C O C C
No of new Circles TQM Score No. of days delayed from scheduled date Time Index Time Index Number Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
N Y
Y Y Y N Y
Y N N N N
Y Y Y Y Y
H X X L M
X M X M M
X X M H M
O O
% compliance No. of days delayed from scheduled date % No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date No. of new vendors developed
Y N
Y N
N N
H H
H M
H M
O O
Y N
Y N
N N
M H
M H
M H
C C O
No. of days delayed from scheduled date Time Index Reduction of MTTR in 'Hrs. No. of days delayed from scheduled date No. of days delayed from scheduled date % reduction No. of days delayed from scheduled date % resolved in specified time % reduction No. of days delayed from scheduled date Time Index % reduction No. of days delayed from scheduled date % reduction in time over last year No. of days delayed from scheduled date %
N N Y
Y N N
N N N
H H H
H M H
H M H
O O
N Y
Y N
N N
H X
X X
X H
O O O
N N Y
Y N N
N N N
M M X
H X X
H X H
O O O
N N Y
Y N N
N N N
H H X
H X X
H X H
C O O
N N
Y N N
N N N
X M M
X H M
H H H
O O
% reduction No. of days delayed from scheduled date % reduction over last year
N N
Y N
N N
M M
H X
H X
% completion No. of days delayed from scheduled date
O O O
Time Index Kwh Time Index
N Y N
N N N
N N N
M X M
X X M
X M H
% downtime %
O Time Index O % O O O % reduction in time over last year Reduction in Days Time Index Time Index O % availability Time Index
Y N
N N
N N
X M
X H
H H
N Y N
N N N
N N N
M X M
X X H
X H H
O O O
N Y N Y
N N N N
N N N N
M X M X
X X H X
X H H H
% completion
O O
% Completion No. of days delayed from scheduled date % of job Completed as per schedule Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date
N Y
N N
N N
X X
H X
X H
% achievement %
O % O Time Index O % O O No. of deviations reported
Y N
N N
N N
X M
X H
H H
N Y
N N
N N
M X
X X
X H
% completion No. of days delayed from scheduled date % Time Index %
C O O O O C
Y Y N N N N
Y N N N N N
N N N N N N
X X M M X L
M M H X X M
H M H X H M
% % Time Index
O Time Index O No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
Y N
N N
N N
H L
H M
H H
O O
O O
No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date % Inventory/ gross block No. of days delayed from scheduled date % reduction No. of days delayed from scheduled date No. of days delayed from scheduled date % reduction No. of days delayed from scheduled date % No. of days delayed from scheduled date % No. of days delayed from scheduled date Time Index Time Index No. of days delayed from scheduled date No. of days delayed from scheduled date
Y Y
Y N
N N
M M
M H
M H
N Y
Y N
N N
M X
M X
H H
O O
N Y
Y N
N N
X X
H X
X H
O O
N N
Y N
N N
H X
H H
H X
O O
Y N
Y N
N N
X H
X H
H H
O O O
N N Y
Y N N
N N N
M M X
M X X
M X M
% completion
O O
% completion No. of days delayed from scheduled date No. of days delayed from scheduled date Savings/ Rs. %
N N
Y N
N N
X X
M X
X H
% completion
C O
% completion No. of days delayed from scheduled date Time Index No. of days delayed from scheduled date % reduction No. of days delayed from scheduled date % reduction in average breakdown time % Improvement No. of days delayed from scheduled date No. of days delayed from scheduled date
Y N
Y N
N N
X M
M M
M H
O O
N Y
Y N
N N
M X
X X
X H
O O
N Y
N N
N N
M X
X X
X H
% availability
% completion
O O
% completion % completion No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date
Y Y
N N
N N
M M
H H
H H
O O
% achievement No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date No. of days delayed from scheduled date Number No. of days delayed from scheduled date Number % Number
N Y
Y N
N N
L X
X X
X H
O O O O
N N Y Y
Y N N N
N N N N
M X X M
H H X H
H X H H
Number O N N N X M M
O O
Tones Tones No. of days delayed from scheduled date
N N
N N
N N
X X
X M
M M
O O O
No. of areas % % Balanced Scorecard Rating (5/4/3/2/1) Time Index
Y Y N
N N N
N N N
X M M
M M H
H H H
Y Y
N Y Y
H M M
H L M
X L M
Number
Source of Data for Measurement S (%X * Wx) X - % Project completedWx Average weightage
KRA Remarks
S (X-Wx)*100/XX Mile stonesWx Milestone not comp.
..
S (%X * Wx) % X - % Project completedWx Average weightage
As per plan
As per plan
S (X-Wx)*100/XX System Developped / ImlementedWx - Not comp. / imlemented in time
S (%X * Wx) %X - % Project completedWx Average weightage
As per plan
As per plan
S (%X * Wx) % X - % Project completedWx Average weightage
As per plan
As per plan
As per plan
As per plan
As per plan
As per plan
As per plan
As per plan
As per plan
S (X-Wx)*100/XX No. of complaintsWx No. of complaints delayed
S (X-Wx)*100/XX No. of milestonesWx No. of milestones delayed
As per plan
Audit report from safety deptt.
As per audit observation
As per audit observation
S (X-Wx)*100/XX No. of SRVsWx - No. of SRVs delayed
As per plan
As per plan
RMX report As per plan
As per plan
Report generated
Record maintained by Audit deptt. Record maintained by Audit deptt. Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D
Survey Report Project report Unit QA/QC Quality Deptt.
Action plan document Project report
Project report
Project report
Project report
Project report
Project report
Project report
Project report
As per plan
As per plan
As per plan
As per plan
As per plan
S (X-Wx)*100/XX No. of projectsWx Project not completed
As per plan
S (X-Wx)*100/XX Planned hrs.Wx - Non available Hrs.
As per plan
S (X-Wx)*100/XX No. of drawings developped Wx - No. of delay S (%X * Wx) %X - % Project completedWx Average weightage
S (X-Wx)*100/XX No. of drawings issued Wx - No. of delay S (X-Wx)*100/XX No. of samplesWx No. of samples below norms
S (X-Wx)*100/XX Planned hrs.Wx - Non available Hrs.
S (X-Wx)*100/XX No. of instrument dueWx - No. of instruments delayed S (X-Wx)*100/XX No. of instrumentWx No. of delayed cases As per plan
On line issuance of PM schedule & check lists
As per plan
As per plan
As per plan
As per plan
Stock out as per plan
Deviation from min. level
As per plan
As per plan
As per plan
As per plan S (X-Wx)*100/XX No. of projectsWx No. of projects delayed S (X-Wx)*100/XX No. of milestonesWx No. of milestones delayed S (X-Wx)*100/XX No. of milestonesWx No. of milestones delayed
As per plan
As per plan
As per test report
As per plan S (X-Wx)*100/XX No. of jobs.Wx - Job not completed on due date. S (X-Wx)*100/XX No. of jobs.Wx - Job not completed on due date.
As per plan
S (X-Wx)*100/XX No. of parametersWx No. of deffective parameters
As per plan
As per plan
Report generated from sample testing
As per plan S (X-Wx)*100/XX No. of jobs.Wx - Job not completed on due date. S (X-Wx)*100/XX No. of projectsWx Project not completed
Rating declared at year end by Corporate / Unit Management This KRA will be taken by Head of Unit /Function / Department , if covered under MAP, and can be assi Record maintained by individual/ deptt.
vered under MAP, and can be assigned a weightage upto 100%
LAW / LEGAL FUNCTION KRA M

KRA ID Function KRA Description KRA Type Unit of Measurement Critical KRA (Y/N) Y Y
LWX00100 LWX LWX00101 LWX
Vetting/drafting of legal documents O within specified time Drafting / vetting of commercial O contracts/ legal instruments such as gurantee bonds/ POAs/ BGs/ undertakings etc. within specified time Identification of legal issues and providing applicable case laws within seven days required for vetting/drafting of legal documents Legal Opinion/Advice Rendered within specified time Analysis of the facts and the determination of issues involved within specified time Identification of various applicable laws inclusive of case laws within specified time for rendering legal opinion Timely and accurate drafting/vetting of petitions/ plaints/ applications/ replies/ returns/ written statements/ claim Identification of legal issues and providing applicable case laws required for finalising of Appearing before the Quasi-judicial Authorities Extending adequate assistance to Management for resolving disputes through mediation and compromise. Preparation/updation of database regarding court cases/legal matters as per schedule. Monitoring and follow up of Important Court Cases at Units and providing Number of innovative practices proposed for adoption on the basis of case laws / new legislation with Publishing of legal compendium as per schedule by end of Feb. Conducting meetings viz. Board Meetings/ Annual General Meeting/ Collection of information / documents pertaining to Agenda for the aforesaid Meetings by specified date. O
% of cases cleared within scheduled time. % of cases completed in (7) days
LWX00102 LWX
% of cases not completed in (7) days.
O O
%cases completed in 7days. Y % of cases completed in 7 days. % of cases completed in 5 days Y
LWX00202 LWX
LWX00300 LWX LWX00301 LWX LWX00302 LWX LWX00304 LWX LWX00400 LWX
O O O O C
% of cases cleared within scheduled time % of cases completed in 7 days. Number of appearances Number of disputes handled for resolution. No. of days delayed from scheduled date Time Index No. of new practices proposed No. of days delayed from scheduled date Time Index Time Index
Y Y N N Y
LWX00401 LWX LWX00500 LWX LWX00600 LWX LWX00700 LWX LWX00701 LWX
O C C O O
N Y N Y Y
LWX00702 LWX
Timely circulation of Notice & Agenda O for conducting meetings of the Board of Directors/ Board Level Audit Committee and Investors / Shareholders Grievance Committee as per schedule. Preparation & issue of Notice calling the AGM & Annual Report as per scheduled date Timely preparation of minutes of the meetings of AGM / Board / BLAC / SGC / STC Committees. O
Time Index
LWX00703 LWX
LWX00800 LWX
LWX00900 LWX
Timely compliance with all related O provisions of Companies Act including filing of statutory returns and forms.
Time Index
LWX00901 LWX
Updation & maintenance of Statutory Registers and Records Compliance with corporate governance provisions as per SEBI guidelines
LWX01000 LWX
No. of deviations pointed out Y by authorities
LWX01100 LWX
Timely compliance with listing agreements with stock exchanges
Monitoring of shareholder grievances redressal Timely compliance with all other related laws other than Companies Act. Timely compliance with provisions of Depository Laws/ NSDL and CDSL Business Rules. Timely appointment of bankers/ printing of dividend warrants and dispatch of dividend
O O
% grievances redressed/ total Y % deviations noted Y
LWX01400 LWX
Time Index
LWX01500 LWX
LWX01600 LWX
LWX01700 LWX
LWX01800 LWX
Advising Management on matters O relating to Company Law and other related laws Reply to Govt. Audit queries/ O Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks). Reply/settlement of Internal Audit O paras within specified time (4 weeks)
Score (Assessment by users) Y
LWX01900 LWX LWX02000 LWX LWX02100 LWX
LWX02200 LWX
LWX02300 LWX
LWX02400 LWX
LWX02500 LWX
Development of Knowledge management Portal Contributing case studies etc.for Knowledge Management Portal Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Implementation of Special Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA)
O C C
No. of days delayed from scheduled date Number No. of days delayed from scheduled date
Y N Y
LWX02600 LWX
LWX02700 LWX
Implementation of Special C Improvement Projects taken under IMPRESS as per schedule (Registration No. & other details of project to be specified in the boxes provided against the KRA) Timely inputs to unit/corporate finance O for inter-unit re-conciliationof accounts Timely inputs to unit/corporate finance O for BUDGET/FLASH/MIRs etc. Finalisation of Functional scorecard by O specified date Improvement in Employee Satisfaction O Score Increase in no. of active Quality Circles in the deptt. Achieving Business excellence thru' TQM at Deptt. level Implementation of Improvement projects identified in the Position Report as per schedule Preparation of action plan based on Position report Accomplishment of targets of Unit/NC/Function/Department level Balance Score Card Reply to Govt. Audit queries/ Inspection report paras/ Action Taken Reports etc. furnished within specified time (2 weeks) Completion of KM Projects as per schedule O C C
Time Index
LWX02800 LWX
Time Index
Y Y
LWX03100 LWX LWX03200 LWX LWX03201 LWX
Number of new circles TQM Score Time Index
N Y Y
O C
No. of days delayed from scheduled date Balanced Scorecard Rating (5/4/3/2/1) %
Y Y
LWX03400 LWX
LWX03500 LWX
Time Index

Special KRA (Y/N) N N Universal KRA (Y/N) N N Suggested Weightage for Source of Data for Measurement category A B C H X H Concerned Unit/ Department from whom references are received H H H Concerned Unit/ Department from whom references are received
Concerned Unit/ Department from whom references are received
N N
N N
H H
H H
H H
Concerned Unit/ Department from whom references are received Concerned Unit/ Department from whom references are received Concerned Unit/ Department from whom references are received
N N N N Y
N N N N N
H H H H M
H H H H M
H H H H H
Concerned Unit/Department/ advocates engaged. Concerned Unit/ Department. Case files Records of meetings Concerned Units\Departments.
N N Y N N
N N N N N
M H M H H
M H M H H
M H M H H
Completion of assignment
Activity Chart for Meetings in line with Secretarial Standards & Secretarial Standards / provisions of Companies Act & Listing Agreement.
Secretarial Standards / provisions of Companies Act & Listing Agreement.
21 clear days as per Companies Act Within 30 days after the concerned meeting in compliance with the statutory provisions provided under Companies Act. As per the provisions of Companies Act
As per the provisions of Companies Act and SEBI Rules & Regulations. Within the stipulated time as per listing agreement
Provisions of Listing agreement
N N
N N
H H
H H
H H
Listing agreement & SEBI requirement Legal provisions
Provisions of Depository Laws and Business rules of NSDL & CDSL Provisions of Companies Act & Listing Agreement
Questionairre to be designed and feedback taken from Director's & ED's (at least 10)
Y N Y
Y Y Y
L M X
M M M
H M H
Record maintained by individual/ deptt. Record maintained by Unit/Corp. Finance deptt. Record maintained by Unit Head/Unit P&D Survey Report
Y N
Y Y
H M
M X
L X
N N N
Y Y Y
M H X
X X M
X X M
Unit QA/QC Quality Deptt. Project report
Y N
Y N
X H
M H
X X
Action plan document Rating declared at year end by Corporate / Unit Management Record maintained by Audit deptt.
Project report
KRA Remarks
All activities relating to implementation -
"1. Forms / Returns from the Directors. 2. Board / AGM Resolutions."
To be prepared based upon Secretarial records & factual information relating to Board / BLAC etc. "a) Forms / Returns from the Directors b) Finance data from Corporate Finance c) Board agenda & minutes." RTA is required to provide the data. Information from all the Units / Divisions / Departments RTA is required to provide the data. 1. Finance dept. in arranging funds for distribution of dividend. 2. RTA
Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% Targets to be set as follows: 100% cases-L5; 95-99% cases-L4;85-94% cases-L3; 75-84% casesL2;<75%cases-L1
This KRA will be taken by Head of Unit /Function / Department , if

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KRA

SL.No. BSC Parameter BSC Target Stretch of target ** KRA Id

KRA RESPONSIBILITY MATR

s been finalised and communicated for implementation.

IFX00601 IFX00602 IFX00603 IFX00604

IFX IFX IFX IFX

IFX00700 IFX00701 IFX00702 IFX00703

IFX IFX IFX IFX

IFX04400 IFX04500 IFX04501 IFX04502

IFX IFX IFX IFX

IFX04503 IFX04600 IFX04700 IFX04701 IFX04702 IFX04703

IFX IFX IFX IFX IFX IFX

IFX04704 IFX04800 IFX04900

IFX IFX IFX

INFORMATION TECHNOLOGY FUNCTION KRA MASTER - 2006-07

Total Savings Number Time Index Time Index

% Time Index Time Index

No. of days delayed from scheduled date Y

Score Number of new circles

Records Records Records Records Records Records

Records Survey Report Unit QA/QC

CENTRAL DESPATCH CELL FUNCTION KRA MAS

Packaging cost/ shop turnover to be kept within limits

Planning/ indenting & coordination for packing materials

% Reduction in the average packing box providing period

Time Index CDC00105 CDC Provide wooden tooling O N N

Index (Refer remarks column) Time Index

packing within specified time

Transportation cost/ shop turnover to be kept within limits

Index (Refer remarks column) Index (Refer remarks column)

Index (Refer remarks column)

Meeting despatch target of the unit

Index (Refer remarks column)

Maximizing dispatches by railway wagon

Keeping the loco in running condition

Index (Refer Remarks column)

Despatch completion of 100% projects for delivery at site.

% Achievement of delivery vis-vis norm for delivery at site

Index (Refer Remarks column)

Index (Refer Remarks column) % Number

Saving accrued through various improvement projects

Index (Refer remarks column)

CDC00406 CDC00407 CDC00500 CDC00501 CDC00600

CDC CDC CDC CDC CDC

Number Number % improvement in man days of training man days Number

CDC00605 CDC00606 CDC00607 CDC00700

CDC CDC CDC CDC

Number No. of days % %

% Reduction in break down time of vehicles

C No. of days delayed from scheduled date Number

Time Index No. of days delayed from scheduled date

No. of days delayed from scheduled date C N Y

No. of days delayed from scheduled date C N Y

No. of days delayed from scheduled date C N Y

No. of days delayed from scheduled date C N Y

No. of days delayed from scheduled date C N Y

CDC02500 CDC02501 CDC02502

CDC CDC CDC

% of total % of total % of total

% of total Balanced Scorecard Rating (5/4/3/2/1) NUMBER OF DAYS NUMBER OF DAYS

CTION KRA MASTER - 2006-07 (previously TFX)

computed on last year record

Freight Bill Register