Syllabus for the Written Test for the Post of Sr.

Assistant (C&O) Part I : Professional Knowledge Logistics Management, Supply Chain Management, Transportation Management, Marketing Management, Operations Management and International Business. Part II : Essay Writing (should be more than 800 words). Part III : Quantitative / Mathematical Ability (Questions on Simple Interest, Percentage, Profit and Loss, LCM & GCM, Discount and Premium, Data interpretation, Average, Time & Work, Probability) Part IV : General Awareness/ Knowledge: (Questions on Current Affairs, Elementary Science, English, Indian History, Geography, Sports, Trade & Transport, Polity, IT) Part V : Verbal Ability and Reasoning (Number series, (Number in cells, Triangles & Rectangles), Letter series, Verbal Analogy Test, Coding, Logical Reasoning) Model Question Paper Sr. Assistant (C&O) Part I Professional Knowledge (Marks 2 X 25 = 50)

1. Which one of the following is not a component of total distribution cost? a Transportation cost b Inventory cost c Administrative overhead cost D Protective Packaging cost

2. EDI stands for a Electronic Data through Internet b Effected Details in Internet c Electronic Data Interchange d None of the above 3. Wholesaler who depends on sales made through catalogue is: a Cash and Carry wholesaler b Industrial Distributor c Mail Order wholesaler d None of the above 4. Transportation attempts at fulfilling the following 3s` a Right product, right time and right place b Right product, right quantity and right custormer c Right customer, right cost and right quantity d None of the above 5. As per the principles of transportation, ratio of dead weight to total weight should be a Maximum b Minimum c Equal d None of the above

6. When transport is wholly owned or leased by the firm it is called a Private Carrier b Common Carrier c Contract Carrier d Exempt Carrier

7. When goods are transported by truck and water it is called a Piggy back b Fishy back c Train ship d Air truck

8. Which of the following statements is true? a A 3PL company is a professional logistics service provider meeting the logistics requirements of an organization and can also integrate its resources, capability, and technology in order to provide comprehensive solution to its customers. b 4PL company is a professional logistics service provider meeting the logistics requirements of an organisation and can also integrate its resources, capability, and technology in order to provide comprehensive solution to its customers. c A 4PL company is a professional logistics service provider meeting only the logistics requirements of an organization. d A 3PL is a logistics service provider meeting only the logistics requirements of an organization while 4PL is a logistics service provider meeting the logistics requirements of an organization and can also integrate its resources, capability and technology to provide comprehensive solution to its customers. 9. Which one of the following is not the supply challenge being faced by the Indian organizations?

a IT implementation

b Complex taxation structure d Smaller pack sizes

c Complex distribution structure

10. In todays supply chain, there has been a shift in the power structure in a chain towards a Distributors c Retailers b Raw-material suppliers d Third-party logistics service providers

11. ........................ is the time that elapses between issuing replenishment order and receiving the material in stores. a Replenishment time b Lead time c Idle time

12. Which of the following is not a component of 4 PL? a Control Room (Intelligence) b Resource Providers c Information d Recycling

13. Which of the following is not a part of Supply chain Management system? a Supplier b Manufacturer c Information Flow d Competitor

14. ................................ is the provision of service to customers before, during and after a purchase. a Custormer Service the above b Product Management c Purchase Management d None of

15. .............................. includes design and adminstration of systems to control the flow of materials. WIP and finished inventory to support business unit strategy. a Logistics Management b Materials Management c Bill of Materials

16. Exports and Imports come under the purview of : a Ministry of Finance b Ministry of Commerce d Ministry of Home Affairs e Ministry of SSI

c Ministry of External Affairs

17. Which of the following is not a cause but a consequence of Globalisation? a Deregulation abroad b Integration of Markets c Technology and know-how d Greater institutionalization abroad e Greater Risk Exposure 18. What is the most appropriate goal of the firm? a Shareholder wealth maximization b Profit maximization c Stakeholder maximization d EPS maximization 19. All constituencies with a stake in the fortunes of the company are known as _____________. a Shareholders b Stakeholders

c Creditors d Customers 20. The ability of staff to cope with customers, to deliver the service reliably of the required standard and to present an image consistent with what the organisation would want are vital concerns to the service provider. This is known as which of the following? a Direct marketing b Organisational marketing c Internal marketing d Selective marketing 21. The role of customers in the service is known as which of the following? a Direct marketing b People marketing c Selective marketing d Interactive marketing 22. With service products the involvements of the service experience means that there can be no prior production, no storage and that consumption takes place simultaneously with production. The service delivery therefore can be separated from the service provider and is known as__________ 23. Which of the following statements about services marketing is incorrect? a Successful service companies focus their attention or both their employees and customers b The specific nature of services marketing requires tailored marketing approaches. c Satisfied and productive service employees will ensure the generation of greater service value to the customer. d The marketing of products and services is exactly the same. 24. Which of the following statements is correct? a Marketing is the term used to refer only to the sales function within a firm. b Marketing managers usually dont get involved in production or distribution decisions. c Marketing is an activity that considers only the needs of the organization, not the needs of society as a whole. d Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of ideas, goods, services, organizations and events to create and maintain relationships that will satisfy individual and organizational objectives. e Marketing is the term used to refer only to the advertising function within a firm. 25. In an integrated marketing communications program, which of the following is not one of the ways in which a customer may have contact with the organization? a direct mail b personal letters from competitors messages e media advertising c personal selling d Internet

Part 2 Essay Writing (Maximum Marks 40) Write essay on any one of topic given below: (Minimum 800 words) (a) Indian Democracy (b) 21st century belongs to India (c) Unity in diversity of India.

Part 3 Quantitative / Mathematical Ability (Maximum marks 15 X 2 = 30) 1) A rectangular courtyard 3.78 m long and 5.25 meters wide is to be paved exactly with square tiles, all of the same size what is the largest size of the tile which could be used for the purpose. (a) 14 cms (b) 21 cms (c) 42 cms (d) None of these. 2) Product of two co-prime numbers is 117. Their L.C.M. should be (a) 1 (b) 117 (c) Equal to their H.C.F. (d) Cannot be calculate 3) The product of two numbers is 4107. If HCF of these numbers is 37, then the greater number is (a) 101 (b) 107 (c) 111 (d) 185 4) The price of a car is ` 3,25,000/-. It was insured to 85% of its price. The car was damaged completely in an accident; and the insurance company paid 90% of the insurance. What was the difference between the price of car and the amount received? (a) `32,500 (b) `48,750 (c) `76,375 (d) `81,250

5) Two trailers X and Y are paid a total of `550 per week by their employer. If X is paid 120% of sum paid to Y. How much is Y paid per week? (a) `200 (b) `250 (c) `300 (d) None of these. 6) Gauri went to the Stationers and brought things worth `25, out of which 30 paise went on sales tax on taxable purchases. If the tax rate was 6%, then what was the cost of the tax free items? (a) `15 (b) `15.70 (c) `19.70 (d) `20 7) A shopkeeper sells 25 articles at `45 per article after giving 10% discount and earns 50% profit. If discount is not given, the profit gained is: (a) 60% (b) 60 2/3% (c) 66% (d) 66 2/3% 8) At what price a shop keeper mark a radio that cost him `1200 in order that he may offer discount of 20% on the marked price and still make a profit of 25%. (a) `1675 (b) `1875 (c) `1900 (d) `2025 9) Applied to a bill of ` 1,00,000, the difference between a discount of 40% and two successive discounts of 36% and 4% is (a) Nil (b) ` 1440 (c) ` 2500 (d) ` 1960 Study the following table to answer the questions [10 (a) & 10 (b)]

Item of Expenditure in Lakhs / Year Salary Fuel & Transport Bonus Interest on Loans Taxes 1998 288 98 3.00 23.4 83 1999 342 112 2.52 32.5 108 2000 324 101 3.84 41.6 74 2001 336 133 3.68 36.4 88 2002 420 142 3.96 49.4 98 10 (a) The total expenditures of the company over these items during the year 2000 is (a) `544.44 lakhs (b) `501.11 lakhs (c) `446.46 lakhs (d) `478.87 lakhs 10 (b) What is average amount of interest per year which the company had to pay during this period? 1998 288 98 3.00 23.4 83 1999 342 112 2.52 32.5 108 2000 324 101 3.84 41.6 74 2001 336 133 3.68 36.4 88 2002 420 142 3.96 49.4 98 (a) `32.43 lakhs (b) `33.72 lakhs (c) `34.18 lakhs (d) `36.66 lakhs 11) X and Y can do a piece of work in 20 days and 12 days respectively. X started the work alone and then after 4 days Y joined him till the completion of work. How long did the work last? (a) 6 days (b) 10 days (c) 15 days (d) None of these 12) 10 men and 15 women together can complete a work in 6 days. It takes 100 days for one man alone to complete the same work. How many days will be required for one woman alone to complete the same work. (a) 90 (b) 145 (c) 150 (d) None of these 13) A box contains 5 green, 4 yellow and 3 white marbles. Three marbles are drawn at random. What is the probability that they are not of the same colour? (a) 3/44 (b) 3/55 (c) 52/55 (d) 41/44 14) Two cards are drawn together from a pack of 52 cards. The probability that one is spade and one is a heart is: (a) 3/20 (b) 29/34 (c) 47/100 (d) 13/102 Part 4 General Awareness / Knowledge (Marks 10X 2 = 20)

Choose the correct answer of questions mentioned below (10 x 2 = 20) 1) The Southernmost Himalayas are known as (a) Shiwaliks (b) Himadri (c) Himachal (d) Satpura 2) Beri-beri disease is caused due to deficiency of (a) Vitamin B (b) Vitamin B1 (c) Vitamin B2 (c) Vitamin D 3) In Hunsgi a Paleolithic site, tools found are made of (a) Iron (b) hard stone (c) lime stone (d) bones 4) The tenure of Rajya Sabha member is for (a) 2 years (b) 4 years (c) 5 years (d) 6 years 5) International literacy day is celebrated on (a) 21st June (b) 8th September (c) 5th September (d) 8th June 6) India launched following remote sensing satellite in orbit in month of April 2012 (a) RISAT-1 (b) RISAT-2 (c) IRS-1A (d) AGNI-V 7. Ranji Trophy is related with which game (a) Cricket (b) Football (c) Hockey (d) Tennis 8) Recently a Film personality has been nominated for Rajya Sabha (a) Lata Mangeshkar (b) Rekha (c) Sachin Tendulkar (d) Aishwarya Rai 9) The organization which takes up industry and trade related issues at various forums is (a) ISRO (b) SPICMACAY (c) FICCI (d) WHO 10) NHAI looks after development of (a) Railways (b) Roadways (c) Waterways (d) Airways & Airport Part V Verbal Ability and Reasoning (Marks 15X 2 = 30) 1) Find correct number for? 1 1/2, 1 3/4, 2, 2 1/4, ?, 2 3/4 (a) 4 1/2 (b) 3 1/3 (c) 2 1/2 (d) 3 1/4 2) Find correct number for ? in A,B,C A B C

(a) 4,42,19 (b) 6,13,29 (c) 3,12,25 (d) 10,1,17 3) Find correct number for ? in figure (a) 34 (b) 36 (c) 40 (d) 42 4) Write the letters to be filled in blanks in given series a_______b a b_______ab _______abb (a) baa (b) bbb (c) aaa (d) aab Study the arrangement of letter in given series and answer question 5 & 6. NPRBATLPJMLNTSSRMXT 5) Which letter is in centre w.r.t. Third Letter from left and Fifth Letter from right. (a) P (b) R (c) J (d) M 6) How many groups of two adjacent alphabets are written in reverse order. (a) 5 (b) 4 (c) 3 (d) 2 7) There is a relation between two words connected by : and after :: there is one word having connection with word to be written as ? Find this word. Wall : Window :: Face : ? (a) Skin (b) Hair (b) Teeth (d) Eye In any code language if 1. Kim Sam Kam means Dog and Cat 2. Sam Jhim Jap means Bell the Cat 3. Sol Sam Jap gip means Cat gets the Rat 8) What is code word for Bell. (a) Jap (b) Jhim (c) Sam (d) None of these 9) As per instruction given above, what will be code for Cat gets the bell. (a) Sol Jhim gil Jap (b) Sol Jap Jhim Kim (c) Sol Sam Jhim Jap (d) Sol Sam Kim Lap 10) These are two statements (1) and (2) and two inferences (i) and (ii) considering statements true, find correct inference and give answer. Statement 1 : All utensils are cups Statement 2 : All cups are spoons

Inference (i) : All utensils are spoons Inference (ii) : All spoons are utensils

(a) if inference (i) is true (b) if inference (ii) is true (c) if inference (1) or (ii) is true (d) if neither (1) and nor (ii) is true (e) if inference (1) and (ii) are true 11) Manju was born on 11th August and Santa is 11 days younger to Manju. This year independence day is on Sunday. This year Santas birthday is on which day? (a) Saturday (b) Wednesday (c) Tuesday (d) Sunday 12) Sita is going in north direction from home. After walking 10 km she moves left and walks 10 km then she moves right and walks 5 km and after this she again moves right and 5 km. She is now going in which direction? (a) North (b) East (c) South (d) West 13) A, B, C, D, E are five rivers. A is shorter than B but longer than E. C is the longest. D is little but shorter than B but little bit longer than A. Which is shortest river? (a) A (b) C (c) E (d) B 14 Find missing digit in series 4, 11, 25, ?, 109 (a) 53 (b) 54 (c) 55 (d) 56 15 A gift as shown is wrapped with a ribbon and to tie the knot, 10 centimeter extra ribbon is required By looking at diagram estimate length of ribbon. 20 cm 20 cm 30 cm (a) 200 cm (b) 190 cm (c) 180 cm (d) 160 cm