To be popular you need many friends To be successful you need few friends To be very successful you need?

Enemies
Anonymous

Old world was characterized by the need to manage things i.e. stone, wood, iron The new world is characterized by the need to manage complexity Complexity is the very stuff of today's world Stafford beer

Introduction to management
Introduction What is management When and where management required How managers manage Who are the managers

What is management
Sociologist view Bureaucrats view Economist view FW Taylor= scientific management Elton Mayo = Human relations Brech terry and Massie = Process Marc and Simon = Decision Making

What is management
Henri Fayol To manage is to forecast and to plan, to organize, to command, to coordinate, and to control It is a process of planning, organizing, commanding, coordinating and controlling

What is management
FW Taylor Management is the art of knowing what you want to do and then seeing that it is done in the best and cheapest way.

4 P Approach to management
Productivity People Profits Public responsibility

Characteristics of Management
It is a process It is a social process It involves group effort It aims at achieving predetermined objectives Management is a distinct entity It is a multidisciplinary entity Coordination is the essence of management Management is a system of authority It requires at all level Essential for any human activity It is a profession It is an art as well as science

Why management
Resources are limited More no of people to be directed More no of activities and variables People are the key to success of organization

Where Management
Any where, two or more people working

When Management
Continuous in organizations

Who are managers (4D)

Decide

Direct

Deal

Do

How managers Manage

Social process are at work in all walks of human life. Temple Battle field Play ground Parliament Industry and corporations

Classification of managerial functions

Planning Organizing Staffing Directing Controlling Coordinating

Narayan Murthy: Mantra for success

Openness to learn Meritocracy Speed Imaginations Excellence in Execution

Questions
Management is to business what mind is to human mind. Examine critically Management is getting things done through people. Comment What action you will take in the following case?

You are the General Manager!

You are appointed as a GM of Singh textiles ltd(Delhi plants). The company owns three plants : one each at Amritsar, Ludhiana, and Delhi. The company is known for manufacturing wide varieties of cotton textiles goods a, the Delhi factory was set up in 1970. It employs 100 workers.

You take over the charge as General Manager of Delhi plants today at 11 AM. In the morning you are introduced to the officers of the company, the leaders of the recognized unions and you also visit the factory. In the afternoon you reach office at 01:00 PM and start your work. A no of important papers marked urgent come to you

Hari ram of dying sections and threaten to leave the job if his application for grant of special pay wan not conceded within 3 days. The third day expires today. He has served the company for 3 years and is known for his outstanding skill in mixture of chemicals and colors etc.

M/s Rasik Lal Jayanti lal has refused by their letter to supply certain imported textiles machines. The entire expansion plant of a section of the mill is likely to be withheld. The leader of textile Mazdoor Sangh Mr. Atma Sing has sent a request to see the GM today to present the demand of weaving mill workers. He belongs to a non recognized union.

The cotton prices have touched the lowest ebb during the last 3 month. The purchase manger has requested for permission to make bulk purchases. (In the go-down already stock for 3 month is there). Govt. has decided to subsidized the export of certain varieties of cotton textiles goods. The news has just come now. The Singh textiles is manufacturing many of these varieties.

 While you are going though these papers, there is a telephone call from the MD that an urgent meeting of the GM of the three plants with MD will take place at 06:00 in office of MD in Amritsar. You have to fly at 04:15 PM

Discussion line: a. What is the problem b. What is the priority c. What is your line of actions to solve the problem Discussion moderator: Miss/Mr.

Thanks!
See You Tomorrow

Topic: Is management science or art or combination of Both