Professional Documents
Culture Documents
The communication process is complete once the receiver has understood the sender
Communication
Cave paintings The oldest known symbols created with the purpose of communication through time are the cave paintings, a form of rock art.
History of communication
Petroglyphs
20,000 years for homo sapiens
History of communication
Pictograms
History of communication
History of communication
History of communication
1.
Distance Offices located in different locations 2. Language Use of different language in office premises or across different location can act as major communication barrier. 3. CulturePeople prefer to live in the company of other people with known habits and traits
Barriers of communication
4.
Attitude/Ego Workplace personality conflicts 5. Hierarchy People below the hierarchy generally find it difficult to approach and talk to their superior. 6. Written CommunicationCommunication written badly without use of proper language generally leads to confusion and can act as barrier to communication. 7. GenderPeople find it comfortable to talk, confide and relate to people from same gender and hence this leads to ineffective communication.
Barriers of communication
8.
Focus/ListeningInability of employees to interpret the information or provide adequate focus leads to ineffective communication. 9. Knowledge Inadequate knowledge within a function act as major hindrance when it concerns the communication within or outside the group. 10. Relationship Groupism , favoritism, friendship etc
Barriers of communication
E-MAIL INSTANT MESSAGING Social networking services such as Facebook, msn, twitter Fax Telephone mobile phone
people get their email accounts from their "ISPs software comes with your computer: 1. Outlook Express(Windows) 2. Mail (MAC)
Other powerful softwares 1. Thunderbird (Windows/Mac/Linux) 2. Microsoft Outlook (Windows) 3. Microsoft Entourage (Macintosh) 4. PowerMail (Macintosh).
Yahoo! Mail
Google's Gmail.
CELLPHONE TEXTING
INSTANT MESSAGING
Communicate effectively
Respond to client quickly and easily Sent quickly Low cost of sending Easy to use
book appointments in other peoples diaries. saves time. convenient for you.
Service AIM eBuddy Gadu-Gadu IBM Lotus Sametime 53 million active >100 million total 35 million total
User count
Over 6 million active (majority in Poland) 40 million total (licensed, entitled users in enterprises)
ICQ
IMVU Mail.ru Agent Meebo MXit Paltalk PSYC Skype
50 million active
1 million total 1 million active (daily) 1 million total 11 million total (9 million in South Africa) 3.3 million unique visitors per month 1 million active (daily) (majority in Brazil) 23 million peak online 309 million total 61.3 million peak online (majority in China)
Tencent QQ
VZOchat Windows Live Messenger Xfire Yahoo! Messenger Facebook
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Reduce paper cost Reduce huge recording Time saving Convenient way Reduce production costs
CONCLUSION
Thank you