INTRODUCTION

A bank acts as a place, where the financial services are offered, which may include provision for the retail banking, investment banking, personnel banking etc.

TRADITIONAL SYSTEM
Manual entries in registers. Had to keep different types of registers.
E.g. Customer details, Accounts details registers etc.

Had to update each registers every time a transaction takes places.

DISADVANTAGES OF TRADITIONAL SYSTEM

PAPER WORK

LOSING DATA

LONG QUEUES

TIME CONSUMING

MANAGEMENT INFORMATION SYSTEM

NEED FOR MIS

Management Information Systems (MIS) not only include software systems, but the entire set of business processes and resources that are used to pull together information from functional or tactical systems. Data is then presented in a user-friendly and timely manner so that mid and upper-level managers can use it to take the right actions. The entire system is designed so that the company will meet its strategic and tactical goals.

FLOW OF INFORMATION
STRATEGIC LEVEL ERP TACTICAL LEVEL DSS

OPERATIONAL LEVEL TPS

TRANSACTION PROCESSING SYSTEM

INTRODUCTION
Backbone of bank. It facilitates
central accounting, Customer information and transaction processing functions.

It has
centralised database a transaction processing engine

TPS TAKES CARE OF

Customer details Savings Account Current Account Loans & Advances Account Term Deposit Account General Ledger Accounts All above transactions Queries Reports

INFORMATION FLOW
ACCOUNTS DETAILS CUSTOMER DETAILS

TRANSACTIONS
DATABASE EMPLOYEE DETAILS

REPORTS REPORTS REPORTS REPORTS

QUERIES

NEW CUSTOMER DETAILS FORM

FUNDS TRANSFER

CUSTOMER ACCOUNTS ENQUIRY

DECISION SUPPORT SYSTEM

INTRODUCTION
A decision support system (DSS) is a computer-based information system that supports business or organizational decisionmaking activities. DSSs serve the management, operations, and planning levels of an organization and help to make decisions, which may be rapidly changing and not easily specified in advance.

 Decision support systems can be either fully computerized, human or a combination of both. The Management Information Systems must give various reports to the management for taking important decisions.

REPORTS
The non moving account. The account with the balance more than say Rs. 50,000/ The account going down below the minimum balance. The routine payments not made. The routine credits not arrived. The defaults on loan repayment. The delays on crediting cheques amounts.