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INTRODUCTION.
CONCEPTUAL -MEANING Sociology Of Organization is like a structured process that tries to focus the individuals who interact with Common Objectives. It is also a subject that includes Social and Economic institution with an arranged hierarchy. DEFINITION SOCIOLOGY OF ORGANIZATION is a study of formal and informal aspects of Organization ; Communication ; Control role of Environment Organizational Effectiveness and The Study Of Structure and Function Of Organization
No Category 1. Meaning
Sociology Of Organization
Organization
It is a holistic view and also a most It is a way of looking into important branch of Sociology that the people who join with views various aspect of some common objectives Organization. They are the recent developments They are something commonly fixed to all the fields in that They are something more associated with Legal Social causes along with Economic aspects ;Political and Social Aspects They are found throughout the society They many vary depending up on the size and structure. They include more of economic aspects.
2. 3.
History Nature.
4.
NATURE
Process of identifying and grouping the work to be performed ;defining ;delegating responsibility and authority and establishing relationships for the purpose of enabling people to work most effectively together in accomplishing objectives is something that is present in this society right from 18th century ;19th century till today It would be also better to term Organization as the evolution of Industrial Revolution.
word Organism which means a structure of interrelated parts Hence the ultimate aim of Organization is to strike a balance or to unite as well as integrate these components effectively for the purpose of attaining common goal Though the concept of Organization is not entirely new a clear cut idea about the concept of Organization was brought about by Robert Owen and Taylor through their Humanitarian approach and Scientific-Management Approach.
branch of Sociology is a structured process in which the individuals interact .It can also be called as the study of Formal and Informal aspects of organization This branch of Sociology is something that occurred in the 18TH Century ( England ) Industrial Revolution that changed the course of Human History Just not only Economic Changed were brought in this .It also changed the pattern of human relation ;Eased the human life ; and gave luxuries and comforts; luxuries to men
resulted in the continuous process of Industrialization Because of this Agricultural Economy Slowly turned in-to Industrial Economy. Industrial areas slowly developed in-to towns and cities. Urbanization began Capitalism began
Capitalist Economy was born. Social Classes with class hatreds began. Social Institutions and Social values underwent
change New fear ;anxiety ; problems rose All these gaps ;issues posed a great threat to society which posed a great threat to society. Which in turn was resolved by Sociology Of Organization Or Industrial Sociology Or Organizational Behaviour Or Organizational Psychology which deals all the complexities of industry .
in its classical style was developed by Max Weber and Durkheim Initially they were conducted in comparative grounds in a Wider Scale in U.S. The development of Trade Union ;Labour legislations (New Deal Economic Policy); The rise of Human Relations and much more contributed to the development of this branch in America. The famous experiments of Hawthorne Works in Chicago and Western Electric Company too contributed to further development.
only to specific problems Though complex problems were dealt a majority was left behind. Only simple issues were dealt. The complex issues were not only left behind they became more complicated.
going on. Today a lot of Systematic Research is happening on. Today they are of lot of importance to all organizations.
P Gisbert
Sociology of Industry is the application of the sociological approach to the reality and problems of Industry
Charles.B.Spaudling
Industrial Sociology centers its attention on the social Organization of factory ;the store and the office .This focus includes not only the interactions of people playing roles in the organization but also the ways in which their work roles are inter-related with other aspects of their life.
Industrial Approach
This approach is all about the use of the term Industry Which may be defined as The Application of complex and sophiscated methods to the production of economic goods and services. In order to improve the quality and quantity of goods machines are used; Which is said to be originated from the 18th century.(Industrial Revolution)
industrial He has also used tools to satisfy his needs Today the modern Industry which uses the modern and sophiscated techniques are far more better than the others. ( Wherein the term industry is derived from latin word meaning resourcefulness and usefulness )
Positives(+) Realization of better Industrial Usage Highlighting the importance of better machines. Negatives(-) Implies too much dependence on machines Speaks man as a person highly dependent on machines As far as many countries are concerned ;Still there are traditional methods and traditional occupation
Sociological Approach
Sociological approach can be termed as the use of Social and sociological use and techniques towards the study of industry.
various points of view. Technology; Physical; Psychological ;Economical ; Sociological aspects can all be dealt. Sociology is an essential aspects of Science Of Society ; Science Of Social Relationships ; Associations and Institutions .
they assume. They are rational and empirical. They examine various Industrial Organizations and Institutions . Even the Inter-Relationships of various Organizations Industry- Other Organizations of Society are dealt.
Features ;Characteristics Nature. They are an applied discipline. They are concerned with the study of human relations that
grow and operate in the field of discipline They also focus on sociological concepts that have relevance to Industry. They focus on the patterns of role in industrial organizations. They are also studied by other disciplines .-Industrial management ; Industrial Engineering; Industrial Psychology ; and Industrial Economics. Though the study may be in different ways . Sometimes they overlap .
1.Industrial Engineering. They deal about the design of products and equipments. 2. Industrial Management. It is ,more of art than science where the management aspects are dealt. 3. Industrial Psychology. Deals about the various aspects Of Human Resource . 4.Industrial Economics. Matters related to wage ;Salary Administration Taxation etc.
5.Sociology Of Organization. They deal about the total aspect of organization .They deal about 3 important aspects of organization. 1. Management Organization.(Refers to the relationship between the management and workers along with the policies and formulations) 2. Informal Organization.(Informal relationships developed by the workers themselves.) 3. Union Organization.(Deals about the role of trade unions and the participation of workers in trade unions)
They study about various aspects of organization. They deal about the various un-rests in industries along
with solutions. They have reduced the gap between the industries and workers by developing friendly relationships. They have stresses the importance of trade unions. They have thrown the light on the living and working conditions of industrial workers. They have paved a way of better Industrial Working Conditions. They have stressed the importance of better Management Policies through their Sociological Studies
industrial workers along with the Political; Economical; Social ;Educational and others. It has also analyzed the process of Industrialization along with Urbanization . Finally they have paved a great way to many Planned Industrial Growth.
ORGANIZATION
OR
BUSINESS OR INDUSTRY (Nature ;Typology; Importance.)
Meaning.
The word Organization has come from the word Organism meaning a structure of inter-related and inter dependent parts or components. The parts or components of organization consists of men ; machines ; materials ;methods ;money ;functions authority and responsibility. However the ultimate aim of organization is to integrate these components efficiently and effectively for the purpose of attaining common goals.
Definition.
1.Allen Organization is the process of identifying and grouping the work to be performed ;defining and delegating responsibility and authority and establishing relationships for the purpose of enabling people to work most efficiently together in accomplishing objectives. 2.Kimball and Kimball Organization embraces the duties of designing the departments and the personnel that are to carry work ;defining their functions and specifying relations that are to exist between the departments and individuals.
Definition.
3. Wheeler Organization is the structural framework of duties and responsibilities required of personnel in performing various functions within the company. 4.Haney Organization is a harmonious adjustment of specialized parts for the accomplishment of some common purpose or purposes.
Process Of Organization.
Step 1 (Formation Phase Or Initial phase) 1.Planning 2.Organizing 3.Co-ordination. Step 2 (Middle phase Or Organizing Phase) 1.Division Of Work (Drawing lines or marking the work depending on the company strategies. Care should be taken to see the entire work of organization is given to all members of the organization starting from line manger to that of H.R manger to in order to increase efficiency and performance of the organization.
Process Of Organization.
2. Grouping Of Activities.( A step clearly similar to the nature and also closely related .Grouping of activities is highly essential .Care should be taken to ensure that all loose activities are grouped under one head or co ordination should be made 3.Assingment Of Work (Similar to division of labour except that here activities are divided based on the departments ;occupations ;qualifications etc .Usually in assigning the work the organization (management) or senior head will play a great role. A most important step after Division of Labour because only through this step all loose activities can be co ordinated.
Process Of Organization.
4.Delegation of Authority ( A employee who is designed with more jobs and works definitely needs some level of authority -To carry out the works and responsibility. This phase of transferring the work from or by superior to subordinate is only termed as Delegation of Authority.) 5. Creation Of Accountability( A sub-ordinate who has been given the task of accomplishing the work or task must be accountable for his work to his superior or to any higher authority.) 6. Defining Relationships. ( Meaning every sub ordinate should know who his superior is and in the same manner the superior should know who is their sub ordinate.)
PROCESS OF
ORGANIZATION
(DIAGRAMATIC REPRESNTATION)
1.Objective ( Clear cut idea and principles of organization) 2.Division Of Work 3.Authorithy and Responsibility 4.Delegation 5.Balance 6.Responsibility being an absolute one ( They are never created rather they come immediately after the creation of job tasks) 7.Unity Of Command(One superior One sub ordinate and being accountable as dual leadership will create confusion.) 8.Unity Of Direction (Planned activities having same objectives under one head leadership.)
organization. 9.Disriction between line and staff functions. 10. Simplicity. 11.Flexiblity.
Characteristics.
1.Identity 2. Deliberate and Conscious Creation 3.Relationship between work and authority 4.Purpose Creation 5.Co-ordination of activities 6.Structure. 7.Rationality 8.Hirerachy and Division Of Labour
Organization As a structure.
Organizations Or Business need to function in long run .Though its characteristics ;essentials define it .It is only through the Organizational Structure the real meaning or existence happen. 1.Organization structure explains the position and official relationships between the various individuals working in an organization. 2.It helps in better understanding of organization. 3.It is also analyzes i. Who is the top most official in an organization? ii. Who are the departmental heads ;What are their functions? iii. Who are the subordinate staff in each department? iv. Etc
Organizations dont come just like that rather they need to be formed .When one speaks about formation of organization it is often traced to the peoples involvement .Which is only termed as management. It is only through the management the Success Or Failure or The Strongness or Weakness is determined. However today a lot of organizations have realized the importance of human labour as people of emotions.
It is highly difficult to find any organization without any goals. Though all goals are planned and efforts are made to improvise them. It is only through the Integrative and Pattern Maintainace the real objectives are identified. The integrative and pattern maintenance do the following. 1.Individual (The various personality traits of an individual along with his motives and attitudes are something very important .Integrative and Pattern Maintainace deals about this by examing What he wants to do for the organization.
2.Formal Organization. (Authority and responsibility are the most important one of any organization and also a great inter-related and inter-dependent aspect) 3.Informal Organization ( They address how behaviourial aspects needs to be adjusted to the norms) 4.Physical Setting.(Working conditions along with various social ;psychological emotional aspects) 5.Role or Action 6.Communication 7.Decision Making 8.Balance.
purposes however earning profit is the most common goal of every organization. However it should be noted that every organization tends to differ In Size In Structure In Areas of Operation. Etc All these differences may cause some level of confusion .Which is thus resolved by Modules of Organization and Typology.
or Different Organizations can be divided on four types. 1. Based on Structure 2. Based on Operation 3. Based on Performance 4. Based on Organizational Behaviour. Modules of Organization can be classified into four types 1. Autocratic 2. Custodial 3. Supportive 4. Collegial.
MODULES OF ORGANIZATION.
Behaviour that they develop. These differences are substantially caused by different models of organizational behaviour that dominate the managements thought in each organization. These differences tend to dominate different ideologies and assumptions of a person/manger/industry. The underlying principle in this theory or model is that ; THEY ACT AS ACCORDING TO THEIR THOUGHT Keith Davis has suggested and has also defined four models of organization.
MODULES OF ORGANIZATION. Autocratic Module. (Power ;Authority) The autocratic model depends on power. Those who are in command must have the power to demand you do this-or else, meaning that an employee who does not follow orders will be penalized. In an autocratic environment the managerial orientation is formal, official authority. This authority is delegated by right of command over the people to it applies. Under autocratic environment the employee is obedience to a boss, not respect for a manager. The psychological result for employees is dependence on their boss, whose power to hire, fire, and perspire them is almost absolute. The boss pays minimum wages because minimum performance is given by employees. They are willing to give minimum performance-though sometimes reluctantly-because they must satisfy subsistence needs for themselves and their families. Some employees give higher performance because of internal achievement drives, because they personally like their boss, because the boss is a natural-born leader, or because of some other factor; but most of them give only minimum performance.
MODULES OF ORGANIZATION. Custodial (Economic Resources ) A successful custodial approach depends on economic resources. The resulting managerial orientation is toward money to pay wages and benefits. Since employees physical needs are already reasonably met, the employer looks to security needs as a motivating force. If an organization does not have the wealth to provide pensions and pay other benefits, it cannot follow a custodial approach. The custodial approach leads to employee dependence on the organization. Rather than being dependence on their boss for their weekly bread, employees now depend on organizations for their security and welfare. Employees working in a custodial environment become psychologically preoccupied with their economic rewards and benefits. As a result of their treatment, they are well maintained and contended. However, contentment does not necessarily produce strong motivation; it may produce only passive cooperation. The result tends to be those employees do not perform much more effectively than under the old autocratic approach.
Modules Of Organization. Supportive The supportive model depends on leadership instead of power or money. Through leadership, management provides a climate to help employees grow and accomplish in the interests of the organization the things of which they are capable. The leader assumes that workers are not by nature passive and resistant to organizational needs, but that they are made so by an inadequately supportive climate at work. They will take responsibility, develop a drive to contribute, and improve themselves if management will give them a chance. Management orientation, therefore, is to support the employees job performance rather than to simply support employee benefit payments as in the custodial approach. Since management supports employees in their work, the psychological result is a feeling of participation and task involvement in the organization. Employee may say we instead of they when referring to their organization. Employees are more strongly motivated than by earlier models because of their status and recognition needs are better met. Thus they have awakened drives for work.
Modules Of Organization. Collegial A useful extension of the supportive model is the collegial model. The term collegial relates to a body of people working together cooperatively. The collegial model depends on managements building a feeling of partnership with employees. The result is that employees feel needed and useful. They feel that managers are contributing also, so it is easy to accept and respect their roles in their organization. Managers are seen as joint contributors rather than as bosses. The managerial orientation is toward teamwork. Management is the coach that builds a better team The employees response to this situation is responsibility. For example employees produce quality work not because management tells them to do so or because the inspector will catch them if they do not, but because they feel inside themselves an obligation to provide others with high quality. They also feel an obligation to uphold quality standards that will bring credit to their jobs and company. The psychological result of the collegial approach for the employee is self-discipline. Feeling responsible, employees discipline themselves for performance on the team in the same way that the members of a football team discipline themselves to training standards and the rules of the game. In this kind of environment employees normally feel some degree of fulfillment, worthwhile contribution, and self-actualization, even though the amount may be modest in some situation. This self-actualization will lead to moderate enthusiasm in performance.
TYPES OF ORGANIZATION.
subject to varying degrees of criticisms and disapproval in the recent decades. Nevertheless ;several of its assumptions are implemented in most organizations Civil ;Military or industrial. At the same time ;behavioural scientists and management theorists are searching for new models of organizations. Today these classical bureaucratic module is being rectified; changed ;modified and re defined . This is only termed as Types of Organization.
Every organization differs just not alone in function ;but also in structure. Structure or Size based industry is one of the most important typologies of Organization and this organization is often characterized by the following features People Oriented ( Just having one person will not form or create an industry rather they are formed by multiple persons) Number Oriented ( Just not one nos but multiple numbers) Very Limited Investment and High Investment Single or Multiple Business.
to three types. 1. Small Scale Organizations A small business, is a type of an organization that is privately owned and operated, with a small number of employees and relatively low volume of sales. Small businesses are normally privately owned . The legal definition of "small" varies by country and by industry. However these organizations have employees within 15 nos
2. Large Scale Organizations. Large Scale Organizations or Big Business refers to an organization that is quite huge and big in structure and as well in its sales 3.Medium Scale Organizations. These are the type of organizations that go hand in hand along with the small scale organizations and they are termed as Small Scale Organizations Or Small Scale Business or Small scale enterprise. Sometimes they are also called as micro enterprise.
Every Organization comes in-to existence only through the people. Untill and Unless the people come ;no organizations can be formed .The Second type of organization is all about the above concept and this is termed as Organizations Bases on Ownership. Organizations Based On Ownership have some traits and they are of 1. People or Person Oriented 2. Staff Or Expert Leadership 3. Legal or Judiciary Entity 4. Profit or Economic Motives 5. Social or Societial Motive
Organizations Based On Ownership or Groups. Organizations based on this type can be of 3 types.
Private Owned Organization( Owned By Individuals entirely and solely) This type of organization can be of the following types Sole Trading Joint Hindu Family Business Multi National Companies Corporate Houses Joint Stock Companies Partnership 2. Public Owned Organization ( Opposite side of private based organizations and owned by government) Public owned Organizations can be of Ration Shops Co Operatives. 3. Mixed Organizations (Owned by both public and private also termed as Joint Collaborations)
1.
These are the type of organization based on area or locality. Just like how ownership and structure plays an important role ;similarly even the Organizations based on areas of operation are also important and they are of five types. 1. Local ( blocks ;streets ;city) 2. Regional (cities ;state) 3. National( entire nation ;cities) 4. International( all over the globe) 5. Overseas( countries)
Organizations Based on Analysis Or Performance These type of organization can be divided into three types. Parsons Classification Or Performance Classification Hugos Classification Blows Classification
Parsons Classification is divided into four types. These classification are of four types and they are Economic Political Integrative Pattern
1.
2. Hugo Classification.( Peoples Orientation) 1.Philanthrophic 2. Voluntary 3.Military 3. Blows Classification.( Needs Oriented) 1.Mutual Benefit 2.Business 3.Service 4.Common wealth and Common Goal.
Organizations based on Organizational Behaviour turns out the last important type of organization. These are the type of organization that usually encompasses the organizational activities. These type or organization are of six type. Formal Organization. Also termed as official organization. They are deliberately created for the establishment of rules and regulations. Formal organization are the most important types of organization traditionally existing in organizations. A formal organization is something that is similar to the typical to the regular organization usually bound by rules and regulations . They provide official relationships between the individuals They are well established in rules and regulations.
Types Of Organization.
between the members of an organization They provide better communication. There will be better formal motivation atmosphere Conflicts will be lesser.
Informal Organization. Also termed as non-formal or spontaneous organization. Something deliberately created. They are the outcome of personal and social relationships
between an individual and organization. They are not consciously and deliberately created rather created spontaneously because of social interactions between an individual and organization. Informal organizations are also created sometimes because of Friendship ;Identical tastes ;Preferences Sometimes they are also created because of dislikes in formal organization.
Merits and De-Merits of Informal Organization. Merits. Social needs are fulfilled. Co operation chances are greater. Better personal relationships
De-Merits.
Hierarchy chances are lesser. Easy contact ( anyone can establish relationships) Superiors may loose their importance Rumors may spread Employees may have a casual outlook.
Line Organization.
top makes decisions and communicates ;His decisions will be final based on which the work will be assigned to the subordinates. The sub-ordinated within his scope of authority performs the job given to him; Who in turn will pass on the work to the next sub ordinate.
Merits and De-Merits of Line Organization. Merits. Simple and easy to establish No Complicated Relationships They define who ;what ;when and what jobs should be
performed. Authority and Responsibility are clearly defined. Unity of command is there (One head One Sub ordinate) Prompt decisions are there Economical (No need of any additional supervisors) Prompt Decisions can be taken Scope for better supervision Greater and Better Discipline is ensured in the organization.
both functioning and executing of work assigned to him .The entire burden falls on him) Overburdened with work.(Dual work performers) Chances Of Low Efficiency ( Because of dual work task ; mental and physical tiredness) Down-word Communication. (Sub Ordinates being made to perform the task of the heads) Monopoly In Decision Making.(Head ;Line Managers being the sole decision makers without taking into account of the needs and interests of the employees)
Line and Staff Organization. Staff experts ;who specialize in specific or a specialists in specific
1.
2. 3.
areas ;assist the line personnel. These people are only termed as experts . They are the people who provide relief to the line personnel when the latter are over burdened with work. These experts have direct control only on the sub ordinates who have been assigned to them Only advice or suggestions is possible Their say or option related to decisions on vital or critical or important issues are not possible However it is up to the line managers to decide what is best in the suggestions given by the staff experts
Merits and De Merits Merits. Support ( Two way i.e. staff experts and line managers) Relief from work burden (Work is actually shared) Absence is taken care (Performing certain tasks done by staff
experts) Better Suggestions better decisions ( Advice given by staff experts) Faster and Swift performance( Because of sharing work) Specialization Overall Efficiency Doing Work To Fullest Capacity. Full Concentration
Demerits
experts. Staff managers positions being in-effective ;because of their positional in ability to influence decisions No precise authority superior relationship Cost of operation may be higher and complicated. Suitable only for a large organization.
Functional Organization.
organizations. In these type of organization there are separate department to look after different lines of activities. There are also special created departments for the organization. Examples: The production unit ;The sales department etc. Each department will be headed by a manager and will work according to hierarchy.
Merits.
Specialization Each functional head looking after specific activity
production.
De Merits.
Of numerous departments and divisions. Securing maximum co-operation will not be possible. Major decisions taken by heads will not reach in time Decisions that needs to be taken will involve the participation of all heads this sometimes may go into an argument. They can be quite expensive and time consuming.
with whom the responsibility is entrusted for doing a particular job. In simple word A Committee Organization is a group of persons entrusted with certain tasks. These Committee Members are expected to discuss any kind of matters or issues ( The Problem under consideration in detail and come with a solution). In this organization a number or a set of committees may be created depending up on the requirements. However the heads of the department will be the members These Committees meet regularly and they will discuss the progress of work. Sometimes a head committee may also be developed to review the work.
This is a type of committee that is or never cab be dissolved. Although the membership changes among the members the committee will not be dissolved. The Board Of Directors is a best example. Temporary or Ad-Hoc Committee. They are the type of committee created for temporary time period. They are also created for a specific purpose. Once the work or a work report is done or accomplished they dissolve. Project Committees are the best example .
A type of committee that has powers to make important decisions for an enterprise. Advisory Committee. An advisory body is a type of committee that can make only decisions not more that. Formal Committee. They are something similar to the normal organization usually formed by rules and regulations .They have strict hierarchy and they also function according to the authority channels. Informal Committee. They can called as the opposites of the formal committee. An informal committee is something not created according to the rules.
Committee Organization Merits and De-merits. Merits. The scope for judgment is better here Every member gets a chance to raise out their opinions. The decisions taken here are something that will reflect the
overall ideas ;benefits and feelings of the organization. Proper Co-ordination will be there. Understanding the problems and solutions is easy here. Motivations and enthusiasms are high here. Implications will be higher. Diverse interests =Democratic Opinions.
Committee Organization Merits and De-merits. De-Merits. They become more expensive The committee members needs to be paid high remuneration. A lot of perks and allowances should be given. Taking Decisions will be longer and implementation will be even longer. Sometimes the committee might loose its purpose for which it has been established. To reach a common goal ;need will be difficult. There are also chances that influential members might be a part of it. There is no fixed responsibility on the members of committee when it comes to implementing decisions. Scape Goatisrism will be higher. Sometimes the idea will behind the formation of committee would be just organizational.
Types Of Organization.
Project Organization.
They become popular after world war 11 Management is the key word (whether it is a large or
small project) In this project type there are specialists. These specialists will co-ordinate among the members
Merits and De-Merits Of Project Organization. Merits. Individual projects can be suited and accommodated. Specialized knowledge and skill can be used whenever
required. Responsibility given to the individuals will be higher. De-Merits. Time ;Money consumption is higher. Decision making will become more complicated and tough. Dealing with the specialist will be come complicated.
authority and Project authority) There will be separate departments established for each specified task. However the departments have to share the resources with the rest of organization. No one can claim exclusive rights.
Vitality .
Teamwork.
Communication Relationship Creativity
Co0ordination
Continuity
One Superior-Sub-Ordinate
A QUICK RECAP.
Points To Be Rembered ( In accordance with question bank) Sociology of organization also termed as Industrial Sociology ;Organizational
behaviour and Organizational Psychology is one of the important branches Of Sociology. S Of Organization connects and inter connects various social sciences. While speaking about the elements associated with this branch they are of four types. Organizational System ( Organization as a system) Organizational Elements ( Organization as a feeling element) Organizational Functions( Modules and types of organization) Organizational Integration ( Integration and Patter Mainatiance) Apart from the above prescribed types of organization there are also other types of organization. Vertical organization Horizontal Organization Sloan Model Organization
bank) Recentralization Model Management Integration Basis theory x and Y model Leadership and Integration Model There are two approaches in which the Sociology of organization studies the industry they are Industrial Approach and Sociological (Social) Approach.