State of the CIO :: 2013 A Global Update

Bob Melk SVP, Group Publisher & CMO IDG Enterprise

CONTENT COMMUNITY CONVERSATION CONVERSION COMMERCE

CIOs Becoming Business Strategists

2012
TRANSFORMATIONAL

2013
1 3

3-5 yrs.
4 9

Aligning IT initiatives with business goals Implementing new systems and architecture Cultivating the IT/business partnership Leading change efforts Redesigning business processes Improving IT operations/systems performance

1 3

60% 49%

63% 50%

40% 26%

4
6 8 2 5 7 8 11

43%
38% 27% 53% 42% 28% 27% 23%

4
6 7 2 5 11 7 12

45%
39% 27% 54% 40% 22% 27% 20%

6
5 7 11 12 15 14 12

36%
39% 34% 21% 13%

FUNCTIONAL

Cost control/expense management

Managing IT crises
Negotiating with IT vendors Security management

4%
8% 13%

BUSINESS STRATEGIST

Driving business innovation Developing and refining business strategy Identifying opportunities for competitive differentiation Developing new go-to-market strategies & technologies Studying market trends/customer needs to identify commercial opps.

10
12 13 14 15

26%
22% 17% 12% 9%

9
10 13 14 15

26%
24% 19% 12% 10%

1
2 3 8 9

54%
45% 41% 32% 26%

Q. Which of the following activities best characterize your focus and how you spend your time in your current role? Q. Which of the following activities would you like to spend more time on in the next 3-5 years?

Source: State of the CIO Survey, CIO magazine, January 2013

CIO Role Transforms to Meet New Enterprise Market Dynamics

Develop New Go-To Market Strategies/Technologies Study Market Trends For Commercial Opportunities Develop/Refine Business Strategy Drive Business Innovation Identify Opportunities Competitive Differentiation

266 260 237 208 170

Implement New Systems/Architectures Redesign Business Processes Cultivate IT/Business Partnership

-4

LESS TIME
-37 -41 -61 -68 -70 -80

-13 -20 -22

MORE TIME

Lead Change Efforts

Align IT/Business Goals Cost Control/Expense Management Improve IT Operations/System Performance Security Management

Negotiate with Vendors

Manage IT Crises

Q: Which of the following activities best characterize your focus and how you spend your time in your current role? Q. Which of the following activities would you like to spend more time on in the next 3-5 years?

Source: State of the CIO Survey, CIO magazine, January 2013

Top Non-IT Responsibilities Include Operations and Risk

53%

Responsible for one or more non-IT area of the business

Responsible for any of the following non-IT areas of business

Operations

2013
18%

North America
18% 14% 11% 12% 12% 14% 10% 6% 4%

Non-North America
18% 15% 17% 14% 11% 7% 12% 7% 7%

Customer Service
Risk Management Shared Services Administration Physical Security Procurement Engineering Finance/Accounting Marketing Mergers & Acquisitions Sales Manufacturing Distribution/Supply Chain Other None of the above

14%
13% 12% 12% 12% 10% 7% 5% 5% 5% 5% 3% 2% 11% 47%

4%
6% 5% 2% 2% 12% 46%

7%
4% 5% 4% 2% 8% 47%

Q: In your current position, are you also responsible (in a leadership capacity) for any of the following non-IT areas of the business?

Source: State of the CIO Survey, CIO magazine, January 2013

Cloud Maturing, Mobility & Consumerization Cloud Still Leads Disruptive Technologies Increasing
Mobility
Consumerization

31%
Cloud (technology as a service)

15%
Big Data

12%
Social Media

36%
2011 North America
Cloud (Technology as a Service) Cloud Mobility Consumerization of desktop/devices Big Data Big Data of (Ubiquitous data) Consumerization desktop/devices Social media Next-generation workforce 41% 34% --30% 7% 15% 16% 15% 12% 6% 24%

6%

2012 EMEA
34% 43% 25% 19% 13% 9% 18% 21% 11% 7% ---

2013 APAC
36% 35% 31% 38% 15% 7% 12% 14% 6% ---

Q: In your opinion, which of the following trends will have the most profound effect on the CIO role in the future?

Source: State of the CIO Survey, CIO magazine, January 2013

12-Month Outlook for US Only Fair

Asia Pacific

55%

29%

5%

South America

46%

31%

9%

U.S

38%

44%

15%

Middle East & Africa

27%

33%

24%

Europe

11%

37%
Fair

46%
Poor

Excellent/Good

Q. In your opinion how would you rate the economic outlook for each of the following regions over the course of the next 12 months?

Source: CIO IT Economic Outlook Study, CIO magazine, November 2012

Emerging Markets are Attracting Attention

Not applicable 38%

Excellent/Good 38%

Not sure 3% Poor 5%

Fair 16%

Q. How would you rate your organizations prospects in emerging markets (e.g., China, Brazil, Russia) during the next 12 mont hs?

Source: CIO IT Economic Outlook Study, CIO magazine, November 2012

Growing Majority Recognize IT as Strategic Partner

Cost center

15%
Service provider IT partner

26%

20%
Business peer

Business game-changer

7%

32%

Q: In general, how would you best characterize the way your companys business stakeholders perceive the IT organization curr ently? (Please select one only)

Source: State of the CIO Survey, CIO magazine, January 2013

Learn More
For more information on this study contact Sue Yanovitch, VP of Marketing, at syanovitch@idgenterprise.com.