new employee

orientation program
HumRes Group

HSBC

HONGKONG SHANGHAI BANKING CORPORATION

We are the world's local bank. Headquartered in London 8,000 offices in 87 countries 220,000 shareholders in 124 countries 100 million customers through four customer groups and global businesses: (1) Personal Financial Services; (2) Commercial Banking; (3) Global Banking and Markets; and (4) Private Banking.

JOB POSITION

BUSINESS INTELLIGENCE ASSOCIATE

The job holder supports business and operational units of the bank through the development of timely, relevant and actionable MI that will allow users to formulate and achieve business goals.

ORIENTATION PROGRAM
2 PARTS
1.
2.

OVERALL ORIENTATION
JOB-SPECIFIC ORIENTATION

OVERALL ORIENTATION
PRACTICES AND PROCEDURES
1. 2. 3. 4.

5.
6. 7. 8. 9. 10.

Hours of work and attendance Payroll periods Rates of pay Overtime rules Training or introductory employment period Benefits Advancement or promotion opportunities and procedures Employee suggestion plan Parking arrangements Union-related information if this person will be in a represented group

JOB-SPECIFIC ORIENTATION
1.

Welcome
1.

Introduce new employee to the team members

Discussing the job To whom will the new employee will report.

2.

Processing-In
1. 2.

3.

Meet with Manager

1.

The manager will explain policies to the new employee. The VP will gather the team for an update meeting. Then let the new employee get to know the team.

4.

Organize a Team Meeting

1. 2.

5.

Attachment

JOB-SPECIFIC ORIENTATION
6. Training:
1.

2.

3.

External Training 1. SAS training Internal Training 1. Hub Query Training 2. Advanced MS Excel Training 3. Basic B.O Query Training 4. Overview of the Products and Business of HSBC Online Learning 1. AMLA and Compliance Training 2. Anti-Corruption Training

CONTRIBUTION TO SOCIALIZATION
touches the 3-phases
1.

anticipatory socialization
1.

the new employee interacts with the heads of the department. team meeting and attachment, the employee begins to feel and experience what the job really is. will give the new employee the potential career opportunities resolve work conflicts and social relationships with the internal customers and colleagues.

2.

encounter phase
1.

3.

settling-in phase
1. 2.

With these phases the new employee can be more motivated, happier and more satisfied with the job.

DEVELOPMENT PLAN
1.

Focus
1.

Future trainings to enhance abilities

2.

Job rotation/ assignments/ reliever

1.
2. 3.

Preparation for changes of tasks Learning different tasks and responsibilities Doing tasks of other colleagues if they are on leave

3.

Job enlargement
1.

Additional task from the current task that will lead to promotions

DEVELOPMENT PLAN
4.

Use of work experiences

More knowledgeable on the job the employee is handling

5.

Internal Mentoring Programs

Management trainings, Young leadership development programs (2 years with possible promotion)

6.

Formal Education
MBA, Certificates, Licenses

new employee

orientation program
HumRes Group